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Initial Posting Date: 10/08/2025Application Deadline:10/19/2025Agency:Oregon Health AuthoritySalary Range:8,237.00 - 10,877.00Position Type:EmployeePosition Title:Mental Health Registered Nurse - Oregon State Hospital Salem CampusJob Description:Opportunity Awaits, Apply Today!&nbsp; - Mental Health Registered Nurse The Oregon State Hospital, a division of the Oregon Health Authority,&nbsp;has a fantastic opportunity for&nbsp;REGISTERED NURSES&nbsp; to join an excellent team&nbsp;working to help people recover from their illness and return to their lives in the community. What you will do! You will provide nursing care to&nbsp;individuals currently residing in the Oregon State Hospital, which is a forensic psychiatric facility. You will administer medications as ordered by the provider, develop nursing plans of care, complete assessments, and respond to emergent psychiatric situations that could potentially be dangerous.&nbsp; Additionally, you will monitor staff work assignments, and supervise staff to provide therapeutic, safe, and secure milieu.For a full review of the position description, please&nbsp;click hereIf this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.What We Are Looking ForMinimum Qualifications:<ul><li>Must possess and maintain a valid and unencumbered Oregon Professional Registered Nurse license during the entire length of their employment.</li></ul>Desired Attributes: <ul><li>Experience working in mental health</li><li>Experience in conflict and crisis management</li><li>Strong leadership skills</li><li>Experience in milieu management</li><li>Ability to manage multiple job responsibilities at one time</li></ul>Additional Requirements of the MHRN position:<ul><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.</li></ul>Shifts Available:Swing Shift: 12:30 - 11:00pmDays off: Wed/Thu/Fri OR Mon/Tue/WedPay incentives for our Registered Nurses Educational incentives:<ul><li>Bachelor’s degree +4.75% base rate</li><li>Master’s degree + 9.5% base rate</li><li>Doctorate degree +12% base rate</li></ul>Shift incentives for Weekends, Evenings, Nights as well as specialty differentials for additional continuing educationApplication GuidanceHow to Apply:Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and answer all supplemental questions. <ul><li>External Candidates: Visit the State of Oregon job opportunities webpageto submit your application. Be sure to follow all application submission requirements.</li><li>Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.</li></ul>After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This announcement is for permanent, full-time, Mental Health Registered Nurse positions located in Salem, Oregon (2600 Center St. NE). These positions are represented by AFSCME.&nbsp; </li><li>This position is 100% onsite. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact Jenny Templin at 971-372-8147 or <a href="mailto:jenny.templin@oha.oregon.gov" target="_blank">jenny.templin@oha.oregon.gov</a></li></ul>Benefits of Joining Our TeamWe offer a workplace that balances productivity with enjoyment;&nbsp;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority&nbsp;is the place for you. We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li></ul><ul><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.</li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

Oregon Health Authority

Mental Health Registered Nurse - Oregon State Hospital Salem Campus

Initial Posting Date: 10/08/2025Application Deadline:10/27/2025Agency:Oregon Health AuthoritySalary Range:$5,842 - $8,967Position Type:EmployeePosition Title:HIV Housing Strategist (Program Analyst 3)Job Description:Opportunity Awaits, Apply Today! - HIV Housing Strategist (Program Analyst 3)The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD, TB section in Portland, Oregon, is currently seeking to fill the position of HIV Housing Strategist.As the HIV Housing Strategist, you will oversee the planning and coordination of housing-related activities within the HIV Community Services Program. This position’s primary responsibilities include housing coordination and policy development, capacity building, grant and contract management, as well as grant reporting. Additionally, you will work to establish and strengthen partnerships and integrated service collaborations with entities such as Tribal Governments, Local Public Health Authorities (LPHAs), correctional facilities, behavioral health organizations, Oregon Housing and Community Services (OHCS), and other housing-focused organizations. For a full review of the position description, please&nbsp;click here. If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.What We Are Looking ForMinimum Qualifications: These qualifications must be visible in your application for consideration.<ul><li>A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills and four year’s experience coordinating or administering a program related to public health. OR</li><li>Any combination of experience or education equivalent to seven years of experience that typically supports the knowledge and skill requirements listed for the classification.</li></ul> Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess these, please let us know in your application.<ul><li>Experience in managing housing and homelessness programs.</li><li>Experience collaborating with individuals living with HIV, those with behavioral health or substance use needs, and other underserved or marginalized populations.</li><li>Experience working with HUD (HOPWA) and HRSA (Ryan White) funded programs, as well as public health services, fair housing regulations, and housing service delivery models.</li><li>Experience administering federal and/or private grants, including application submission and reporting.</li><li>Experience developing programs and partnerships.</li><li>Experience collaborating and building partnerships with landlords, social service agencies, housing developers, and other relevant entities to effectively meet the needs of individuals and communities.</li><li>Experience in delivering instruction, support, and training tailored to diverse learning styles.</li><li>Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment. </li></ul>Preference Statement: Preference may be given to candidates with experience working with and understanding of urban, rural, and frontier communities throughout Oregon. Application GuidanceHow to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume (required), cover letter (required).Applications submitted without a resume and cover letter will not be considered.All candidates are requested to submit a cover letter (maximum one page) outlining your experience in the following three areas:1. Experience developing and managing programs, preferably focused on housing and homelessness.2. Experience collaborating and building partnerships with landlords, social service agencies, housing developers, and other relevant entities to effectively meet the needs of individuals and communities.3. Experience in grant administration and reporting.Please ensure that your cover letter includes detailed information and specific examples of your relevant experiences, as it will be used to determine interview invitations. <ul><li>External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.</li><li>Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements. </li></ul>After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This announcement is for one (1), full-time, permanent, represented by a union- SEIU Human Services, Program Analyst 3 position based in Portland, Oregon.</li><li>This is a hybrid position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Recruiter, Aimee Buchholz at: <a href="mailto:aimee.d.buchholz2@oha.oregon.gov" target="_blank">aimee.d.buchholz2@oha.oregon.gov</a> | 503-509-5511.</li></ul>Benefits of Joining Our TeamWe offer a workplace that balances productivity with enjoyment;&nbsp;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority&nbsp;is the place for you. We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.</li><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.</li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position. OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

HIV Housing Strategist (Program Analyst 3)

Initial Posting Date: 10/08/2025Application Deadline:10/19/2025Agency:Oregon Health AuthoritySalary Range:$5,325 - $8,148Position Type:EmployeePosition Title:Budget Analyst (Fiscal Analyst 2) Oregon State HospitalJob Description:Opportunity Awaits, Apply Today!&nbsp;- Budget Analyst (Fiscal Analyst 2)The Budget Analyst position is a key part of Oregon State Hospital's business management infrastructure working within the Finance and Operations department. The Finance and Operations department guides and oversees administrative and business operations across the hospital system. The sections of this department provide structure and support to direct care operations in the areas of safety, security, technology services, facilities management and support services, training and development, general administrative operations, patient financial services, fiscal, and budget.Oregon State Hospital, a Joint Commission and CMS certified public psychiatric hospital, provides psychiatric treatment services to persons committed by the Oregon courts as part of the state mental health system. The Oregon State Hospital is the largest division of OHA with 2,995 positions across hospital operations.What You Will DoThis position is a fiscal advisor to management at the Oregon State Hospital performing financial and policy analysis, contract analysis, fiscal reporting, and organizational systems work. This position focuses on monitoring, controlling, analyzing, and forecasting Personal Services expenses for all of OSH, approximately 3,000 positions. This position has the responsibility for making decisions that affect Personal Services resource allocation, contracting actions, and hospital finance procedures.This position works with the senior fiscal analysts to identify the need for revision or addition of policies that guide the financial and budgeting decisions for Personal Services expenditures. These policies include those related to compliance with federal regulatory agencies, ensure expenditures are appropriate under the Oregon Accounting Manual and legislative intent, and development, execution, and management of the OSH budget.The Budget Analyst helps identify issues that have an impact on current and/or future budgets and develops strategies for mitigation or request of budget adjustments. &nbsp;Additionally, this role carries the responsibility to accurately and fully interpret state and federal laws, regulations, and policies, including the Oregon Accounting Manual (OAM) and Generally Accepted Accounting Principles (GAAP).Fiscal Reporting: <ul><li>Develop budget and fiscal reporting formats for Personal Services (PS) expenditures.</li><li>Develop and update methods for forecasting PS.</li><li>Prepare and constantly update (no less than monthly), financial projections for PS budget of the hospital based on approximately 3,000 individual positions for incorporation into the comprehensive financial reports for the hospital.</li><li>Coordinate with hospital managers and staff on operational matters to facilitate PS reporting strategies.</li><li>Develop special data extracts from data warehouse and mainframe programs, both for ongoing data needs, and to meet one-time analysis demands.</li><li>Create systems that monitor the deviation between budgeted and actual staffing levels.</li><li>Develop analysis and explain changes in caseloads, costs, bargaining scenarios and impacts of policy and management changes on PS projections.</li><li>Monitor the agency fiscal position related to staffing costs on a regular basis. Research and determine causative factors in PS expenditure trends.</li><li>Collaborate with auditors and accountants to develop agency fiscal control and compliance with generally accepted accounting practices and State budgeting and audit standards.</li></ul>Fiscal Analysis: <ul><li>Interpret and apply laws, rules, regulations, bargaining agreements, and fiscal policies and procedures to PS forecast.</li><li>Analyze and prepare fiscal estimates on collective bargaining proposals and other staffing resource related activities.</li><li>Identify and incorporate all employee pay factors, for each employee (differentials, overtime, benefits) into financial projections to forecast biennial cost.</li></ul>*Remote work up to 60% post orientation, with manager approval.For a full review of the position description, please&nbsp;Click Here.If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.What We Are Looking ForMinimum Qualifications: Five years of progressively responsible experience that included the preparation, analysis, and administration of a budget or fiscal system. OR, five years of professional-level experience in accounting, fiscal auditing, management or program analysis. Experience must have included modeling, forecasting and analyzing fiscal information. OR, successful completion of the Department of Administrative Services Budget and Management Public Administrative Trainee Program. Note: A Bachelor's Degree in Business, Public or Non-Profit Management, Finance, Accounting or a related degree (such as Public Policy, Political Science, Public Administration, Economics or other analytical or technical degree) may substitute for three years of the required experience. A graduate-level degree in any of the above areas may substitute for four of the five years. Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.<ul><li>Advanced skills in Microsoft Excel and Access.</li><li>Experience using business intelligence tools to provide actionable insights that support strategic decision making.</li><li>Experience with general accounting.</li><li>Extensive knowledge of policy development, especially as it relates to fiscal matters, and knowledge of both state and federal policy regarding healthcare administration.</li><li>Experience forecasting complex financial data.</li><li>Experience and understanding of business operations in a clinical/hospital setting.</li><li>Understanding of the state budgeting process - both development and execution.</li><li>Experience drafting and writing narratives that create clarity around technical analysis.</li></ul>Special Requirements:&nbsp;To be hired, you must have a criminal and driving records check, along with a drug screen that meets OHA/OSH criteria at the time of hire, and throughout employment. All positions in OHA require a Criminal Background Check and an Abuse/Neglect Check.Application GuidanceHow to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resumeand cover letter.External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This announcement is for 1, full-time permanent, management service, Budget Analyst-Fiscal Analyst 2 position based in Salem, Oregon.</li><li>This is a HYBRID position, eligible for up to 60% remote work. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Sr. Recruiter, Melissa Perez at: <a href="mailto:melissa.m.perez@oha.oregon.gov" target="_blank">melissa.m.perez@oha.oregon.gov</a> | 503-209-7058.</li></ul>Benefits of Joining Our TeamOur mission is to provide therapeutic, evidence-based, patient-centered treatment focusing on recovery and community reintegration all in a safe environment. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority&nbsp;is the place for you.We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information. </li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

Budget Analyst (Fiscal Analyst 2) Oregon State Hospital

O’Fallon, IL – Seeking Emergency Medicine Advanced ProvidersBecome a Valued Member of Your Emergency TeamAs an Advanced Provider, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Seeking Emergency Department Center physician assistants and nurse practitioners.</li><li>One (1) year of EM experience preferred.</li><li>Strong new grads with an EM background will be considered.</li><li>Current national certification, DEA, ACLS, PALS, and BLS are required.</li><li>Must be willing to work the 5p-3a shift only.</li><li>Current IL state license is a plus.</li></ul>The PracticeHSHS Holy Family Hospital – Greenville, IllinoisHSHS St. Anthony’s Memorial Hospital – Effingham, IllinoisHSHS St. Joseph’s Hospital – Breese, IllinoisHSHS St. Joseph's Hospital – Highland, IllinoisHSHS St. Elizabeth’s Hospital – O’Fallon, Illinois<ul><li>A 160-bed suburban, tertiary community hospital.</li><li>STEMI Receiving Center and Primary Stroke Center.</li><li>21-bed Emergency Department plus 4 overflow beds and 4 RME.</li><li>Annual volume of 45,000 with a 22% admit rate.</li><li>Glidescope with fiber optic bronchoscope capability and point of care ultrasound.</li><li>Vituity-staffed scribes, hospitalists, and 24/7 intensivists offer integrated care solutions at the site.</li></ul>The Community<ul><li>O’Fallon, Illinois, is a thriving community in St. Clair County that blends small-town charm with modern amenities, making it an exceptional place to live and work.</li><li>Located near Scott Air Force Base, the city has a strong sense of community and a vibrant local economy.</li><li>Landmarks like Rock Springs Park and the O’Fallon Community Park offer scenic trails, sports facilities, and family-friendly spaces.</li><li>Seasonal weather features snowy winters, colorful springs, warm summers, and crisp autumns, allowing for a variety of outdoor activities.</li><li>Its proximity to St. Louis provides easy access to urban attractions, professional sports events, and cultural venues.</li><li>With excellent schools, affordable housing, and a welcoming atmosphere, O’Fallon combines suburban tranquility with urban convenience, making it an ideal location for families, professionals, and retirees alike.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits</li><li>Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave</li><li>Flexible scheduling for work/life balance</li><li>Yearly annual cash bonus</li><li>Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees</li><li>Up to $1,500 annual allowance for medical education courses and professional memberships</li><li>Student Loan Refinancing Discounts</li><li>EAP, travel assistance and identify theft included</li><li>Free education opportunities for personal and professional growth</li><li>Several wellness programs that focus on provider wellbeing and health</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Advanced Provider - Emergency Medicine - HSHS St. Elizabeth's Hospital

Remote, Nationwide – Seeking Patient Services Representative I – BilingualEverybody Has A Role To Play In Transforming HealthcareAt Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Receives patient/client calls and resolves them in a professional manner leaving the caller with a positive impression of RCM Vituity.</li><li>Reviews accounts to determine and take appropriate action, i.e., obtain insurance information, offer appropriate financial assistance, process credit card payment, refer account to a collection agency or refer to the appropriate billing team for further research.</li><li>Update patient account and notes appropriately based upon action/request.</li><li>Performs pre-verifications to determine where eligibility and when to send claims by running on-line eligibility.</li><li>Identify and communicate Patient Services issues.</li><li>Handles incoming and outgoing calls.</li><li>Performs other duties as assigned by management.</li></ul>Required Experience and Competencies<ul><li>Must be able to type a minimum speed of 40 words per minute or 7,000 data entry key strokes per hour.</li><li>Must have a high school diploma or equivalent.</li><li>Experience in a health care setting or insurance related field providing patient registration and/or insurance authorization as typically obtained in approximately two (2) years is required.</li><li>Related experience in a medical setting preferred.</li><li>Previous call center experience is highly desirable.</li><li>Customer service experience is preferable.</li><li>Fluent in Spanish language, both oral and written is a plus.</li><li>Strong customer service experience preferred.</li><li>Working knowledge of medical terminology preferred.</li><li>Experience with Microsoft Office and Windows software preferred.</li><li>Strong written and verbal communications skills required.</li><li>Knowledge of medical group practice management systems and PC skills.</li><li>Knowledge and understanding of insurance and managed care requirements.</li><li>Understanding of health insurance concepts and requirements, including HMO, PPO, Medicare, Medi-Cal, and other federal and state agency programs.</li><li>Requires knowledge of medical and billing terminology.</li><li>Ability to demonstrate effective customer service skills with internal and external customers.</li><li>Ability to make phone calls seeking account resolution.</li><li>Ability to promote teamwork.</li><li>Flexible and adaptable to an ever-changing environment.</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Ability to write simple correspondence.</li><li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li><li>Ability to correctly add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li><li>Perform 10-key by touch.</li><li>Work independently with minimal supervision.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.</li><li>Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Ability to work overtime during peak periods.</li></ul>The CommunityEven when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.<ul><li>Monthly wellness events and programs such as yoga, HIIT classes, and more</li><li>Trainings to help support and advance your professional growth</li><li>Team building activities such as virtual scavenger hunts and holiday celebrations</li><li>Flexible work hours</li><li>Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, HSA/FSA, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical</li><li>Student Loan Refinancing Discounts</li><li>Professional and Career Development Program</li><li>EAP, travel assistance, and identify theft included</li><li>Wellness program</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>We are excited to share the base salary range for this position is $17.12 - $19.04, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Patient Services Representative I - Remote - Nationwide

About Alvernia University:&nbsp;&nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country. &nbsp;&nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for developing the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage. &nbsp;&nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.Job Summary:&nbsp;The Inaugural Program Director of the Exercise Science Program will be responsible for establishing and leading a dynamic and innovative program that meets the highest standards of academic excellence and professional practice. This leadership role involves the development and oversight of the curriculum, faculty recruitment, pursuit of and maintenance of program accreditation, and the implementation of policies and procedures to ensure the program's success.The ideal candidate will have a strong background in exercise science or a related field, experience with accreditation processes, and a commitment to fostering an inclusive and supportive learning environment. This role requires exceptional organizational, communication, and leadership skills to build a program that will serve as a cornerstone of the university's health and wellness initiatives.Essential Functions:1. Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating: service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.2. Development and submission of a comprehensive application and self-study for initial accreditation through the Commission on Accreditation of Exercise Science and the American College of Sports Medicine.3. Ensure the curriculum aligns with accreditation standards.4. Assure achievement of the program’s goals and outcomes.5. Foster strong community partnerships and develop internship placements.6. Be responsible for all aspects of the program, including the organization, administration, continuous review, planning, development, and general effectiveness of the program.7. Represent the Program as a member of the CHS Leadership Team.8. Provide supervision, administration, and coordination of the instructional staff in the academic and clinical phases of the educational program9. Teach undergraduate courses in the Exercise Science program.10. Oversee and organize recruitment and retention efforts.11. Active involvement in scholarship and service to the University.12. Apply best practices to facilitate teaching and learning processes and principles with a commitment to continuous quality improvement.13. Document student learning, interpret outcomes, and record grades.14. Maintain accurate and appropriate student, instructor, course, and program documentation.15. Lead Programmatic Advisory Committee.16. Comply with all duties outlined in the University Faculty Handbook.Qualifications/Education:1. Commitment to the mission statement, core values, and goals of Alvernia University.2. Terminal Degree in Exercise Science or related field.3. Experience in curriculum development, revision, and evaluation4. Experience in Undergraduate Education.Physical Requirements:1. Attendance is required to perform the duties of this job.2. Prolonged periods of sitting at a desk and working on a computer.3. Must be able to lift 15 pounds at times.

Alvernia University

Exercise Science Program Director - Faculty

About Alvernia University: &nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country.   &nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for developing the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage.   &nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.&nbsp;Job Summary: &nbsp;The College of Health Sciences and the Department of Athletic Training, Health and Exercise Science invites applicants for a full-time, tenure-track facultyappointment. Initial responsibilities include the instruction of didactic and clinical courses in the CAATE-accredited Master of Science in Athletic Training Program. Additional requirements include assisting the Program Director and Coordinator of Clinical Education with all institutional and program-specific assessment, strategic program development, maintaining compliance with all accreditation standards and student advising.&nbsp;The ideal candidate will have a strong background in Athletic Training, experience with accreditation processes, and a commitment to fostering an inclusive and supportive learning environment. This role requires exceptional organizational, and communication skills, as well as established contemporary expertise in the field of Athletic Training.&nbsp;Essential Functions:&nbsp;1. Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating: service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.&nbsp;2. Ensure the curriculum aligns with accreditation standards (CAATE).&nbsp;4. Assure achievement of the program’s goals and outcomes.&nbsp;5. Foster strong community partnerships and develop internship placements.&nbsp;6. Contribute to all aspects of the program, including the organization, administration, continuous review, planning, development, and general effectiveness of the program.&nbsp;9. Teach undergraduate and graduate level courses in the Athletic Training program.&nbsp;10. Active participation in recruitment and retention efforts.&nbsp;11. Active involvement in scholarship and service to the University.&nbsp;12. Apply best practices to facilitate teaching and learning processes and principles with a commitment to continuous quality improvement.&nbsp;13. Document student learning, interpret outcomes, and record grades.&nbsp;14. Maintain accurate and appropriate student, course, and program documentation.&nbsp;15. Participate in the Programmatic Advisory Committee.&nbsp;16. Comply with all duties outlined in the University Faculty Handbook.&nbsp;Qualifications/Education:&nbsp;<ul><li>an earned academic doctorate (PhD, EdD) in Athletic Training or related field.<ul><li>ABD candidates will be considered.</li><li>Practice-focused doctoral degrees such as the DAT will be considered.</li></ul></li></ul> <ul><li>verification of BOC Certification which is current and in good standing.</li></ul> <ul><li>verification of Pennsylvania State Athletic Training License which is current and in good standing.&nbsp;<ul><li>or eligible prior to August 15, 2026. </li></ul></li></ul> <ul><li>previous teaching experience at the collegiate level.<ul><li>Demonstrated ability to teach using multiple pedagogical approaches.</li><li>Full time teaching experience is preferred.</li></ul></li></ul> <ul><li>a defined scholarly agenda AND evidence of active scholarship is preferred.</li></ul> <ul><li>experience as preceptor is preferred.</li></ul> <ul><li>3-5 years of clinical experience is preferred.</li></ul>Physical Requirements:&nbsp;1. Attendance is required to perform the duties of this job.&nbsp;2. Prolonged periods of sitting at a desk and working on a computer.&nbsp;3. Must be able to lift 15 pounds at times.&nbsp;

Assistant Professor of Athletic Training

About Alvernia University&nbsp;&nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country.&nbsp;&nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for developing the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage.&nbsp;&nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.&nbsp;&nbsp;Description:&nbsp;The Director of Social Services&nbsp;is responsible for&nbsp;creating a systemic response to student need,&nbsp;connect&nbsp;students to community-based services and college specific resources.&nbsp;This position is a dual report to the Senior Vice President for Enrollment Management &amp; Student Affairs and the Senior Vice President&nbsp;&amp; Provost. &nbsp;The Director of Social Services will develop&nbsp;Alvernia University’s&nbsp;S.O.L.A.R&nbsp;(Support, Opportunity, Love, Access, Resource)&nbsp;Program&nbsp;procedures and process for case management, create and&nbsp;maintain&nbsp;resources, and oversee&nbsp;Alvernia University’s Hope Fund&nbsp;provided through the&nbsp;S.O.L.A.R.&nbsp;Center.&nbsp;The Director of Social Services will work regularly with&nbsp;Alvernia University's&nbsp;Institutional Research (IR)&nbsp;Department&nbsp;to track student engagement, retention,&nbsp;and completion rates at&nbsp;Alvernia University.&nbsp;&nbsp;Responsibilities:&nbsp;&nbsp;<ul><li>Develop and execute&nbsp;a system of care&nbsp;via S.O.L.A.R., including&nbsp;communicating and coordinating services for students&nbsp;and staff.</li><li>Recruit, hire, and supervise&nbsp;qualified staff members, interns, and volunteers&nbsp;for&nbsp;S.O.L.A.R.</li><li>Develop and&nbsp;maintain&nbsp;knowledge of social service delivery systems, campus&nbsp;resources,&nbsp;and community services&nbsp;and resources.</li><li>Collaborate with&nbsp;Institutional Research (IR)&nbsp;to manage&nbsp;S.O.L.A.R.&nbsp;data related to&nbsp;student success measures.&nbsp;</li><li>Oversee&nbsp;the Hope Fund.</li><li>Oversee the process of connecting students to appropriate on-campus&nbsp;resources (e.g., counseling, financial aid, housing support, food pantry).</li><li>Maintain an up-to-date directory of community-based services and resources available to students.</li><li>Exhibit effective case management and follow-up to ensure students receive the necessary support and resources.</li><li>Promote&nbsp;appropriate awarding&nbsp;practices for the&nbsp;Newcomb Scholarship&nbsp;for adults.</li><li>Promote&nbsp;the importance of the Culture of Caring related to Social Services and Emergency Aid to requested audiences.</li></ul><ul><li>Establish and ensure operations of&nbsp;food&nbsp;pantries across&nbsp;Alvernia University locations.</li><li>Create partnerships with campus and community resources&nbsp;and agencies.&nbsp;</li><li>Create&nbsp;and&nbsp;maintain&nbsp;the S.O.L.A.R.&nbsp;website.</li><li>Serve&nbsp;on campus committees, including&nbsp;the Thoughtful Assessment Group&nbsp;(TAG).</li><li>Facilitate&nbsp;Advocacy &amp; Resource Center Advisory Committee&nbsp;meetings.</li><li>Collaborate with the Navigators to enhance the continuity of services.</li><li>Collaborate with the&nbsp;Alvernia University&nbsp;Social Work Program to supervise&nbsp;Alvernia University&nbsp;Undergraduate and Graduate&nbsp;Social Work&nbsp;interns&nbsp;during field practicum.&nbsp;</li><li>Engage in continuing education and professional development related to the performance&nbsp;of job functions and licensure.</li><li>Exhibit&nbsp;strong communication&nbsp;skills, both written and verbal.&nbsp;&nbsp;Ability to cultivate relationships built on trust and confidentiality with a diverse population. &nbsp;Must always&nbsp;maintain a high level of professionalism at all times, especially when dealing with resistance or hostility.&nbsp;&nbsp;</li><li>Required to demonstrate a strong work ethic with the ability to exercise good judgment and compose various reports/evaluations in a timely fashion.&nbsp; Must be able to make solid recommendations, have strong attention to detail, good organizational skills, and the ability to work under pressure to meet&nbsp;stringent deadlines.&nbsp;Must be able to work independently and as a team member. Self-sufficiency is critical.&nbsp;</li><li>Required to interact with all levels of departmental personnel, students, vendors, community, and management. Required to&nbsp;maintain&nbsp;a commitment to discretion and confidentiality concerning sensitive information and perform&nbsp;additional&nbsp;duties or job functions&nbsp;required/deemed&nbsp;necessary by supervisory personnel.&nbsp;</li><li>Comply with&nbsp;all college, state, and local procedures, rules,&nbsp;and regulations. Observe and promote continual improvement of workplace safety and environmental practices.&nbsp;</li><li>Serve as professional staff on duty for the Office of Residence Life.</li><li>Disclaimer: The job description&nbsp;does not constitute&nbsp;an employment agreement between the employer and employee and is subject to change by the employer as the employer's needs and requirements of the job change.&nbsp;Alvernia University&nbsp;may, at any time, in its sole discretion,&nbsp;modify&nbsp;or vary from anything&nbsp;stated&nbsp;in this job description, with or without notice.</li></ul>Qualifications:&nbsp;Commitment to the&nbsp;Mission&nbsp;Statement, core values, and goals of Alvernia University.&nbsp;Education:&nbsp;Required:&nbsp;&nbsp;A Master’s degree in Social Work&nbsp;or related field is&nbsp;required.&nbsp;Certificates/Licenses:&nbsp;&nbsp;Preferred:&nbsp;&nbsp;LMSW (Licensed Master of Social Work)&nbsp;&nbsp;&nbsp;Experience and Training:&nbsp;&nbsp;&nbsp;Required:&nbsp;&nbsp;2&nbsp;years of experience in Higher Education Social Work/Social Services.&nbsp;Preferred:&nbsp;&nbsp;3&nbsp;years of experience in Higher Education Social Work/Social Services.&nbsp;Physical Requirements:&nbsp;<ul><li>Attendance is required&nbsp;in order to&nbsp;perform the duties of this job.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 15 pounds at times.</li></ul>

Director of Social Services

Company Summary 80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryThis position will be the primary point of contact between our company and our Direct Sales customers and field sales staff as potential customers to identify and facilitate sales of JCB products &amp; services. This individual will be able to accept ownership for in bound and out bound communication, effectively manipulate complaints and inquiries keeping customer satisfaction at the core of every decision and behaviour. The candidate will ensure customer inquiries are given personalized attention and are treated as a priority.The ideal candidate will aspire to grow into a Regional/Field-based Sales Manager role.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Handles all customer inquiries and responds within twenty-four hours</li><li>Serves as a primary point of contact for the field sales staff to resolve customer order inquiries</li><li>Supports Direct Sales Account customer “open houses” and events</li><li>Performs projects for the Direct Sales Team as required</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business or a related field</li><li>3+ years of sales or account management experience</li><li>Must pass any drug test, background check and any pre-employment testing as applicable</li></ul>Preferred Qualifications<ul><li>Experience in sales or marketing</li><li>Knowledge of customer support systems/procedures or channels of distribution</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Customer oriented due to considerable amount of customer contact</li><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Ability to perform multiple tasks while maintaining a sense of urgency</li><li>Excellent problem-solving skills – ability to think outside the box</li><li>Strong interpersonal and relationship management skills</li><li>Effective oral and written communication with an emphasis on phone skills</li><li>Flexible and thrive in a fast-paced work environment</li><li>Identify and succinctly report emerging and evolving trends and customer/dealer feedback beyond fixed metrics</li><li>Likes to work hard and has a thirst for knowledge</li><li>Active listener</li></ul>Job Conditions:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.</li><li>The employee is occasionally required to stand and walk.</li><li>The employee must frequently lift and/or move up to 10 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Account Manager - Direct Sales 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name.Position PurposeThis position exists to provide leadership and coordination of Product Support objectives.&nbsp; Develop and implement corporate Product Support strategies and programs within the territory of their responsibility.&nbsp; Nature &amp; ScopeReports to the Vice President of Product Support.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Responsible for overseeing the development of dealer support to the levels established in the North American Dealer Standards Manual</li></ul><ul><li>Responsible for the marketing and sales of both replacement parts and attachments within their territory.</li><li>Oversee territory team to ensure Service sales and objectives are meet.</li><li>Responsible for communicating regional product support issues. </li><li>Oversee territory product support and warranty concerns.</li><li>Presentation of product support issues with machines or service coordination</li><li>Direct any necessary changes to current operating procedures to ensure customer satisfaction within their territory.</li><li>Communicate with Savannah counterparts for maximizing the North American approach for the future.</li></ul>Minimum Qualifications<ul><li>Must pass applicable drug screens, background checks and pre-employment tests.</li><li>Bachelor’s degree in business or related field</li><li>Ten years’ experience in a Product Support management position</li></ul>Preferred Qualifications<ul><li>Master’s degree in business or related field </li><li>Ten years’ experience in a senior-level Product Support position&nbsp; </li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Experience with strategic planning and execution.</li><li>Knowledge of contracting, negotiating and change management.</li><li>Capable of analyzing and assessing training needs</li><li>Understanding of organizational development theory and practices</li><li>Experience with implementing Product Support programs and/or initiatives.</li><li>Understanding of computerized information systems used in conjunction with Product Support applications.</li><li>Excellent written, verbal, and interpersonal communication skills</li><li>Capable of motivating teams to produce quality work while simultaneously managing multiple projects.</li><li>Proficient with conflict resolution </li><li>Experience in leading and facilitating group meetings.</li><li>Willingness to work a flexible schedule that may include occasional weekend and/or evening work.</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Travel to dealer, customer and supplier locations / field-based environment (&lt;20%)</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.JobFamilyManagementPayTypeSalaryTravelRequiredTrue

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