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<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Edina, Oakdale, Minnetonka, Brookfield, MiddletonAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Client Support Specialist - San Antonio, TX Area (REMOTE)

Welcome to Whataburger Careers!This senior role is responsible for developing and executing the company's customer experience (CX) strategy, CX design, and digital customer journey. This individual will lead teams to create seamless, intuitive, and impactful customer experiences across all channels and touchpoints. The VP will ensure that the company's customer-facing strategies are aligned with business objectives and drive growth, loyalty, and customer satisfaction.Responsibilities:<ul><li>Develop and implement a comprehensive customer experience strategy that aligns with the company’s vision and objectives, as well as targets customer segment and persona needs and expectations.</li><li>Define the comprehensive digital strategy to align seamlessly with the overall customer experience framework and integrate effectively with other key functions, such as product, pricing, and customer experience.</li><li>Work closely with the executive team to influence and drive customer-centric initiatives across the organization, serving as an advocate for customers’ needs.</li><li>Design and oversee the execution of customer experience initiatives, ensuring they deliver exceptional value and address customer needs.</li><li>Foster a culture of continuous improvement based on customer feedback, reporting and analytics, and industry best practices.</li><li>Identify opportunities to streamline and enhance customer interactions across all touchpoints.</li><li>Lead the creation of intuitive, engaging, and effective customer experiences both online and offline.</li><li>Oversee user experience (UX) design, visual design, and interaction design teams to ensure the delivery of high-quality, customer-centric solutions.</li><li>Implement design thinking methodologies to innovate and solve customer pain points creatively.</li><li>Define and champion the digital experience strategy, ensuring it supports and enhances the overall customer journey.</li><li>Collaborate with technology and marketing teams to develop and deploy digital platforms that enhance customer engagement.</li><li>Utilize emerging technologies and digital trends to drive innovative and engaging customer experiences.</li><li>Lead and inspire high-performing CX and digital strategy teams, fostering a culture of excellence and continuous learning.</li><li>Establish and track key performance indicators (KPIs) to measure the effectiveness and impact of customer experience initiatives.</li><li>Utilize data analytics and customer insights to drive decisions and optimize the customer journey.</li><li>Report on CX and digital performance to the executive team, providing actionable insights and recommendations.</li><li>Assume additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree in Business, Marketing, Design, or a related field preferred</li></ul>Experience:<ul><li>12+ years’ experience in customer experience, digital strategy, or related fields, with at least 5+ years of experience in a high-level leadership capacity</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook and PowerPoint</li><li>Proficiency in Workday (as applicable)</li><li>Proficiency in managing internal audit processes and protocols with expert knowledge of risk analytic models</li><li>Knowledge of and ability to interpret federal, state, and local regulations pertaining to risk management issues as well as industry trends and standards</li><li>Expert-level ability to communicate, influence, and negotiate decisions while motivating staff or team members</li><li>Highly developed interpersonal and relationship building skills, with demonstrated ability to promote a team environment and work effectively with Family Members at all operational levels</li><li>Ability to negotiate contracts and manage multiple carrier and broker relationships</li><li>Ability to work in a team environment</li><li>Visionary thinker with a strong customer-centric mindset</li><li>Exceptional leadership and people management skills</li><li>Strong analytical skills and experience with data-driven decision-making</li><li>Ability to work cross-functionally and influence at all levels of the organization</li><li>Proven track record of successful CX design and strategy implementation</li><li>Strong background in digital transformation, UX design, and customer journey mapping</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Vice President, Customer Experience & Digital Strategy

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time float for our Schertz/New Braunfels/Seguin Region starting at $20.00/hour!&nbsp;Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.Candidates selected for this position must be able to work at all of our Schertz/New Braunfels/Seguin area branch locations to meet our growing staffing needs.&nbsp;Branch locations include: Schertz, Creekside, Gonzales, New Braunfels, Northcliffe, Oak Run, Seguin, Seguin Northwestbranches.&nbsp;As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Float Schertz/New Braunfels Region - Branch Member Service Representative - Full Time

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Windcrest branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Windcrest branch is located at: 7720 IH 35 N Frontage RD &amp; Galahad Dr. San Antonio, TX 78218.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Windcrest Branch Member Service Representative - Part Time

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Associate eCommerce & Retail - AutoNation USA San Antonio

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the South San branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The South San branch is located at: 8159 S. IH 35, San Antonio, TX 78224.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

South San Branch Member Service Representative - Part Time

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 8319 State Highway 151 San Antonio TX 78245-2105

Restaurant  Porter - Unit 924

Welcome to Whataburger Careers!This position is a strategic leader responsible for developing, planning, and implementing HR-related philosophies and programs that drive Human Resources (HR) and Talent Acquisition (TA) initiatives across field operations. This role ensures that HR practices align with business objectives, oversees HR and recruitment strategies, and leads activities to build a strong culture, drive performance, and produce life-long loyalty.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Act as a strategic partner to provide direction and expertise for the HR functions including, but not limited to, culture, employee engagement, change management, talent management and talent acquisition.</li><li>Serve as subject matter expert and give appropriate guidance to leadership as requested/needed in obtaining approval to implement new programs.&nbsp;&nbsp; Prepare and communicate information to leadership, key stakeholders and Family Members (employees).</li><li>Collaborate with team and members of leadership to identify and address talent gaps.</li><li>Advise and educate the Field HR and TA team on company and department goals, strategies, and initiatives to ensure each area is aligned on expectations.</li><li>Utilize people-related analytics and data-driven insights to inform strategic decisions and improve workforce effectiveness.&nbsp; Measure, track, and analyze metrics to monitor individual and team performance, and to make recommendations.</li><li>Serve as a trusted advisor and partner to senior leaders; understand their business needs and provide insights and solutions.</li><li>Drive initiatives and create developmental opportunities that help build and maintain a high-performing team.&nbsp; Lead, mentor, and develop members of the team.</li><li>Educate members of the team and others on best practices regarding HR-related concepts. Lead and direct communication and compliance monitoring of policies, procedures, and practices.&nbsp; Accountable for team’s operational objectives and work plans.&nbsp;</li><li>Collaborate with Office of General Counsel (including Employee Relations Team) on regulatory investigations, employee relations concerns, trends, root-cause analysis, and with implementing solutions for continuous improvement.</li><li>Lead departmental and cross-functional strategic change projects to improve organizational effectiveness and efficiency.</li><li>Engage with Family Members to develop relationships and serve as a trusted business partner.</li><li>Develop and integrate company policies and procedures.</li><li>Assume additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree or any equivalent combination of educational and work experience required</li></ul>Experience:<ul><li>10+ years of progressive experience in human resources, with at least 5+ years of experience in a leadership role supervising others</li><li>Experience working with Human Capital Management System(s) required</li><li>Experience working at a multi-unit retail and/or restaurant/hospitality concept ($1B+ revenue), preferred</li><li>Experience partnering with members of department and company leadership to ensure alignment with strategic priorities and initiatives</li><li>Experience collaborating with and presenting to members of leadership, or equivalent experience</li><li>Experience leading and providing direction in the development and implementation of Human Resources programs and solutions</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point</li><li>Proficiency in Workday preferred</li><li>Highly developed interpersonal and relationship building skills, with demonstrated ability to promote and work in a team environment, and work effectively with Family Members at all operational levels</li><li>Advanced ability to communicate, influence, and negotiate decisions while motivating members of the team</li><li>Advanced ability to create and implement strategic direction</li><li>Advanced professional knowledge and functional concepts, practices, and procedures of human resources discipline, and in the execution of assigned duties and responsibilities</li><li>Advanced understanding of budgetary concepts and procedures</li><li>Advanced understanding of talent-related concepts, programs, and practices</li><li>Advanced understanding of management: input to output, decision making process, logical sequence of activities, interdependencies between activities/tasks, deliverable prioritization, and timeline</li><li>Proven ability to lead initiatives and manage a team in a multi-site and multi-state environment</li></ul>Professional Certification:<ul><li>Professional in Human Resources (PHR) or SHRM Certified Professional in (SHRM-CP) certification preferred</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a background check and drug screen that adheres to the Whataburger standards</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Group Director, Field Human Resources

Job Description and RequirementsThe HR Technology Supervisor will provide HR technology and compliance delivery, prepare project schedules, and provide expertise on system architecture, specifically with our main Human Capital Management (HCM) System, Workday. &nbsp;This role interacts with various business areas serving as an advisor on technology solutions. &nbsp;The Supervisor will lead the design, implementation, and support of new functionality and system configuration needs; perform system analysis; and consult functional leaders and other end-users to offer effective and efficient solutions. &nbsp;In addition, the Supervisor will provide leadership to a team of system &amp; compliance analysts, providing mentoring and guidance in support of optimal results for team members and end-users.&nbsp;Essential Functions and Responsibilities:<ul><li>Manage complex projects related to Workday, working closely with functional leaders and business unit leaders.</li><li>Design solutions to ensure data integrity, data quality, and effective process design across all our technology platforms (specifically Workday, CompAnalyst, etc.).</li><li>Actively pursue innovative initiatives and provide system expertise along with recommendations for process modifications in order to ensure continued effective use of HR technological resources.</li><li>Develop systems standards and procedures to promote efficiency and effectiveness; document HR Technology &amp; Compliance standard operating procedures.</li><li>Oversee the daily operation of technology and compliance projects by providing guidance, creating and maintaining project road maps, and ensuring successful solution delivery.</li><li>Serve as point of contact with 3rd party vendors providing consultative services, which includes review of contracts, statements of work, and monitoring consultant project activities, objectives, and project budgets.</li><li>Interface with internal and external auditors on system administration and security compliance.</li><li>Coach and develop the HR Technology &amp; Compliance team members on effective policies, procedures, and practices in technology, compliance, and compensation.</li><li>Provide tier 3 support with HR Technology requests and system issues.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements: <ul><li>High School Diploma/ GED</li><li>Workday HCM experience, including testing and configuration and file integration knowledge</li><li>Minimum of 5 years of experience in Human Resources or related field including demonstrated solid experience and understanding of system and compliance administration</li><li>Minimum of 1 year of managerial, supervisory, or demonstrated leadership experience influencing senior management and critical stakeholders</li><li>Proficiency in developing and driving technology strategies and programs at senior levels</li><li>Experience with designing and implementing strategic human resource technology programs</li><li>Ability to interact with functional and business leaders including leading cross-functional, cooperative efforts with team members across departments</li><li>Exceptional planning and organizational skills with ability to communicate issues to a wide audience</li><li>Strong skills in the areas of analysis, communication, attention to detail, and critical thinking</li><li>Proficient in Microsoft Office products (Word, Excel and Outlook)</li></ul>Preferred:<ul><li>Bachelor’s degree</li><li>Knowledge of various HR operations</li><li>Experience with government, compliance, and/or audit reporting</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

HR Technology Supervisor

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeReporting directly to a Senior Procurement Manager, the role is primarily responsible for the commercial management of a portfolio of products and services that are required within a particular manufacturing location.&nbsp; The role will be required to have an in-depth understanding of the Non-Production Supply Base to ensure that new products and/or services are purchased competitively and all opportunities for cost reduction are highlighted and delivered.The role is also accountable for ensuring that the supply base within that category is capable of meeting the quality and delivery expectations of the business.The role may also include the responsibility of becoming a ‘Lead Buy’ which would then also include the responsibility of creating category and / or supplier strategies, managing negotiations for the Group, supporting escalations, and ensuring that all Buying Teams are fully aligned and all acting consistently.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Establishes ways to identify and quantify opportunities to reduce the cost of products and services for each category area.</li><li>Be responsible for forming and training and recruiting buyers as required</li><li>Awareness of technological and market changes which can result in delivering total cost improvements and implement best practise.</li><li>Liaise with stakeholders conducting an assessment of business requirements to ensure that they can deliver sourcing strategy </li><li>Deliver robust implementation plans in line with the sourcing strategy. These plans should support, but not be limited to:</li></ul>➢ Effective early supplier engagement.➢ Cost Saving projects➢ Tendering➢ Contracting➢ Supplier performance targets➢ Monitors progress of strategies and modifies in line with the changing business environment plans.Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanour and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

332 Full Time Jobs in Shavano Park, TX, USA