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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.This Director position is part of the Regulatory Exam Lifecycle Management (RELM or ‘the Team’) in Global Risk and Compliance (‘GRC’), and reports to the VP/Head of RELM. RELM supports the end-to-end lifecycle of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express.&nbsp;Within RELM, the Regulatory Risk Management (RRM) team centrally manages RELM’s reporting to management committees and senior leadership and leads the annual regulatory exam Risk Performance Ratings process. RRM is responsible for ensuring exams and issues are accurately and timely updated in the system of record and maintaining ownership of RELM’s reporting platform to support effective reporting to stakeholders.&nbsp; Lastly, RRM manages RELM’s risk management-related efforts and ad hoc initiatives.&nbsp; The RRM Director will partner closely with the Director of Regulatory Professional Practices.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;Key responsibilities will include: <ul><li>Maintaining reporting and governance standards and developing management and committee-level status reporting of exam and regulatory issues</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leading the regulatory pillar of the Risk Performance Program, including quarterly reporting·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing and maintaining regulatory readiness and exam-readiness training material and standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing and maintaining RELM’s policies and procedures, including AEMP 69·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishing and tracking RELM goals and priorities ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing data and overseeing RELM’s work products for quality, accuracy and completeness ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining relationships with key business partners including Operational Risk Management, US Regulatory Relations, General Counsel’s Organization, Enterprise Program Management, Control Management, Enterprise Risk Management, and the Internal Audit Group·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving RELM’s risk management activities including Process Risk Self-Assessment (PRSA), Business Continuity Plan (BCP), Records Management and serving as the Line of Business Compliance Officer (LOBCO) (as LOBCO performing regulatory compliance reviews of new regs/rules in partnership with GCO, as appropriate)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serving as the primary liaison for the issue management system and owner of the Archer Regulatory EngagementMinimum Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 5-7 years of operational experience in exam management, regulatory affairs, risk management, and/or ops risk/compliance is a strong preference.&nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to set team direction and operate independently. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Highly collaborative, with ability to build relationships with internal stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Outstanding project management, organizational, and process/workflow skills. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communication and presentation skills, with ability to deliver clear, concise messages tailored to the audience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to be flexible when faced with changing priorities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree required, advanced degree a plus.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Director Regulatory Risk Management RELM

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.Key Responsibilities:Global Loyalty &amp; Benefits is in the middle of an exciting transformation journey, and we need talented engineers who are willing to learn, collaborate, innovate, and adapt to emerging trends and customer demands.&nbsp; Our Loyalty platforms enable many of Amex’s most critical customer differentiators including the flagship Membership Rewards program, and we are constantly seeking new ways to offer value to our customers and drive growth for the company.We are looking for an innovative, experienced, and talented senior software engineer to join our API domain team. You will work closely with our product and development teams to develop new system capabilities at scale and optimize existing capabilities. As part of the Benefit Experience team, you will be responsible for building and launching new exciting benefits for card members. You will also be responsible for building the reuseable capabilities using the core components that make up our modern microservice platform, driving performance and resiliency, as we scale to take over our classic applications.&nbsp; Minimum Qualifications:<ul><li>4 - 8 years of experience in a Java 8 or later, Spring boot, Hibernate, SOAP Web services</li><li>Experience in application design, software development, and testing, in an Agile environment.</li><li>Experience with relational and NoSQL databases</li><li>Experience designing and developing REST APIs for high volume clients.</li><li>Experience with continuous integration tools &amp; container orchestration technologies (e.g. Docker and Kubernetes)</li><li>Experience with version control systems like Git</li><li>Experience working with asynchronous messaging systems like Kafka</li><li>Experience with Atlassian software development and collaboration tools (JIRA, Confluence, etc.), a plus.</li><li>Position requires a Bachelor’s degree in Computer Science, Engineering, or a related field</li></ul>Preferred Additional:<ul><li>Experience working on Go</li><li>Knowledge of financial industry</li><li>Experience with open-source frameworks is a plus – especially maintaining or contributing to open-source projects!</li><li>Ability to effectively communicate with internal and external business partners.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer -Java-Global Loyalty & Benefits

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our business is growing, and we are looking for additional Hospitality Coordinators to join our team. Working within Resy’s Customer Success Org, Hospitality Coordinator’s primary responsibility will be to provide outstanding front-line service and support to our Resy restaurant partners and Resy app users to ensure they are getting the most out of the Resy experience.&nbsp;WHAT YOU'LL DO:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Answer guest inquiries via email &amp; live chat</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Troubleshoot any issues relating to Resy products: Resy Consumer App, ResyOS Restaurant App, Resy Restaurant Web-Dashboard &amp; Resy.com</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide top tier support to Resy customers escalating any critical issues to our SR Support Team and collaborating cross-team to resolve</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Educating restaurant operators to raise the level of hospitality they offer through Resy technology</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist the implementation team with setting new restaurant customers live on Resy</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Offboard former restaurant customers by communicating final invoice details, scheduling official churn date and documenting feedback for review</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Make phone calls to confirm premium reservations for the Resy Global Access concierge program</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Working on other duties and projects as assigned </li></ul>WHO YOU ARE:<ul><li>&nbsp; &nbsp; &nbsp;Interest in working in a fast-paced hospitality-tech environment</li><li>&nbsp; &nbsp; &nbsp;Exceptional organizational skills, a keen eye for detail, a strong technological aptitude, and the ability to stay calm under pressure</li><li>&nbsp; &nbsp; &nbsp;Mastery of Microsoft Office and MacOS</li><li>&nbsp; &nbsp; &nbsp;Ability/flexibility to work global restaurant hours, including nights and weekends</li><li>&nbsp; &nbsp; &nbsp;Passion for restaurants and the hospitality industry</li><li>&nbsp; &nbsp; &nbsp;Experience working at restaurants</li><li>&nbsp; &nbsp; &nbsp;Working knowledge of reservation-management systems and restaurant operations</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Experience supporting technology for a SaaS business</li></ul>Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Hospitality Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position will be a key member of the American Express Global Commercial Services (GCS) Line of Business Compliance Team (LOBCO), primarily responsible for oversight of U.S. Small Business Proprietary Lending Card products, &amp; small business pricing initiatives and capabilities.&nbsp; The successful candidate will be responsible for providing independent compliance oversight and second-line challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance aligned with applicable laws and regulations for commercial products, features, and processes. In addition to core Compliance Management System related responsibilities, the compliance focus for this position will include evaluating compliance risk associated with new product development, marketing claims and disclosures, pricing initiatives, rewards and benefits, and customer communications.&nbsp;Responsibilities:<ul><li>Provide compliance oversight, challenge, and guidance to the business on applicable policy and regulatory requirements as related to small business proprietary lending products and pricing initiatives, in the areas of UDAP, Fair Lending and Regulation Z, general credit card practices, general banking, and other relevant federal, state and local regulations.</li><li>Review marketing claims and required disclosures for adherence with applicable laws and regulations.</li><li>Analyze new and/or enhanced products and services as part of the New Product Development process to assess compliance risks and ensure adherence with regulatory requirements.</li><li>Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance Issues, timely closure of gaps and customer remediation where required.</li><li>Participate in the Compliance Risk Assessment process to ensure that all applicable laws and regulations are mapped to the applicable business processes and assess the strength of the control environment.</li><li>Assist ongoing activities related to compliance risk management in GCS, including the Third-Party Life Cycle Management. </li><li>Support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts. </li><li>Support team in providing regular status reporting for sharing with compliance leadership and stakeholders on a regular basis.</li><li>Additional responsibilities based on team needs.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree or equivalent work experience</li><li>Minimum 5- 7 years’ experience in Compliance or related activities, within the financial services industry.</li><li>Strong knowledge of applicable laws and regulations pertaining to financial services lending and banking products, including consumer protection, banking, privacy, and general credit card practices (e.g. Reg B, FCRA, Reg Z, UDAP, Reg O, BSA).&nbsp;</li><li>In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.</li><li>Understanding of regulatory expectations and experience preparing for regulator meetings and examinations.</li><li>Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.</li><li>Professional maturity and confidence in expressing a point of view with management.</li><li>Ability to identify and understand key risks, issues, and trends and to develop meaningful information to be shared with leadership.</li><li>The ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment is required.</li></ul>Preferred Qualifications:<ul><li>Advanced Degree preferred.</li></ul>GuardianSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Small Business Compliance Lending and Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s US Investigations Unit (USIU) is part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC). USIU provides oversight and support for global financial crimes investigations. In partnership with teams across the financial crimes’ organization, USIU develops and implements transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. USIU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA) , USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.&nbsp;Job Responsibilities:<ul><li>To develop and maintain an adequate knowledge of the U.S financial crime environments.</li><li>Serve as a subject matter expert, and point of contact for globally dispersed FIU colleagues, on global financial crime, sector, geopolitical or regulatory issues.</li><li>Coordinate and analyze the filing of SARs.</li><li>Responsibility to enable the right training and the proper awareness of financial crime environments for all the team members.</li><li>Support the SAR filing process globally.</li><li>Manage a team of leaders and Investigative Analysts responsible for reviewing, editing, and filing SARs.</li><li>Ensure adherence to legal and regulatory standards as well as internal quality requirements for SAR.</li><li>Provide guidance on how to conduct and document SAR -related investigations.</li><li>Identify and analyze SAR patterns and trends.</li><li>Collect and report on SAR metrics for various lines of business.</li></ul>Minimum Qualifications:<ul><li>Bachelors/University degree or equivalent experience</li><li>8+ years of work experience as an AML Compliance Senior Manager/Director in a financial services institution with expertise in any of the following areas: BSA-AML compliance, law enforcement, complex AML/CTF/ABC investigations.</li><li>Strong knowledge of global AML/CTF/ABC Regulations (BSA, US PATRIOT Act)</li><li>Experience with direct people leadership and developing top talent.</li><li>Extensive experience in conducting financial crime investigations. </li><li>Deep understanding of criminal typologies associated with a wide array of financial products and services.</li><li>Exceptional verbal and written communication skills in English.</li></ul>Preferred Qualifications:<ul><li>Contribute to suggestions to enhance systems, methodologies, and process simplification.</li><li>Must display strong analytical and thought leadership by being able to transform ideas to actionable plans.</li><li>Ability to challenge the status quo by removing organizational barriers and influencing without authority.</li><li>Demonstrated success building and scaling investigative teams.</li><li>Ability to manage multiple projects simultaneously.</li><li>Ability to assess, manage, and drive change.</li><li>Exceptional verbal and written communication skills.</li><li>Ability to influence, gain support, and resolve conflict.</li><li>Strong collaboration and relationship development skills.</li><li>Ability to strategically plan with thought leadership.</li><li>Must&nbsp;be a deadline-driven team player.</li><li>Proven ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences.</li><li>Experience in building and leading large diverse teams.</li><li>Master's degree preferred.</li><li>CAMS and/or CFCS Certifications a plus.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director-Compliance: USIU AML Investigations

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Program Manager – Real Estate &amp; Digital Workplace Integration&nbsp;plays a critical leadership role in shaping, delivering, and scaling the digital workplace experience across American Express’ global footprint. This leader will be accountable for the end-to-end alignment between Digital Workplace (DW) and Global Real Estate &amp; Workplace Experience (GREWE), ensuring technology is seamlessly embedded into the design, construction, and operation of our workplace environments.Partnering across Technology, Real Estate, and Finance, the Program Manager will lead the annual asset procurement and transfer process, oversee technology integration in capital projects, and drive lifecycle accountability for all workplace technology assets in new builds, site renovations, and major workplace transformations.<h4>Key Responsibilities:</h4><ul><li>Serve as the single point of accountability between Digital Workplace and GREWE for all workplace technology integration activities.</li><li>Partner with GREWE during the annual capital planning cycle&nbsp;to identify and scope all relevant workplace technology projects.</li><li>Co-lead strategic planning and prioritization for site-level digital workplace investments aligned to enterprise goals.</li></ul><ul><li>Define and maintain technology standards and cost estimates in coordination with AET, to be applied across all new builds and renovation projects.</li><li>Oversee the CIP AR&nbsp;(Capital Investment Plan Authorization Request) process with GREWE to ensure timely and accurate procurement of workplace technology assets.</li><li>Support project execution through collaboration with GREWE Project Managers, ensuring budget accuracy, invoice validation, and project tracking.</li></ul><ul><li>Drive alignment between GREWE and Digital Workplace on technology assets in scope for each project, ensuring accurate and timely fixed asset capitalization.</li><li>Partner with GREWE and Corporate Planning during Q4 budget transfer cycles&nbsp;to transition ownership and budget responsibility of assets from GREWE to AET.</li><li>Maintain full lifecycle visibility and accountability for all transferred workplace assets, including future upgrades, maintenance, and end-of-life management.</li></ul><ul><li>Establish and enforce governance standards, including cost tracking, financial reconciliation, and budget forecasting related to workplace technology investments.</li><li>Provide executive reporting on technology integration performance, budget efficiency, and asset lifecycle KPIs.</li><li>Continuously improve the asset procurement, transfer, and capitalization processes to reduce risk, optimize spend, and enhance stakeholder experience.</li></ul><h4>Key Qualifications:</h4><ul><li>10+ years of experience in technology program management, workplace transformation, real estate/technology integration, or digital workplace strategy.</li><li>Proven experience managing large-scale capital projects and fixed asset procurement/lifecycle processes.</li><li>Strong understanding of workplace technologies (e.g., AV, collaboration tools, networking infrastructure).</li><li>Excellent financial acumen, including budgeting, forecasting, and capital planning experience.</li><li>Exceptional stakeholder management and communication skills—ability to navigate complex cross-functional relationships and influence at the executive level.</li><li>Deep understanding of service delivery principles and enterprise-first mindset.</li><li>Strong strategic thinking and problem-solving skills; able to lead through ambiguity and build scalable, repeatable processes.</li></ul>Preferred Qualifications:<ul><li>Experience with corporate real estate, facility build-outs, or infrastructure implementation.</li><li>Familiarity with asset capitalization, corporate budget transfers, and lifecycle asset management.</li><li>Experience working in large, matrixed organizations with global reach.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Program Manager - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express engages with thousands of third parties to provide goods and services. To ensure we protect our brand, avoid financial impact and adhere to various laws and regulations, all high-risk third parties are subject to risk management throughout the third-party lifecycle.The GSM Third-Party Center of Excellence (COE) Reporting &amp; Analytics team is responsible for the data management, transformation, analysis, and visualization of insights in support of the third-party management program. This team produces reporting and analytics for various stakeholders including the Third-Party COE, AXP Business Units, Management Committees and Risk Subject Matter Experts.Our Third-Party COE Reporting &amp; Analytics&nbsp;team not only understands how process, technology and systems work, but how the information is used to generate valuable and actionable insights for our program stakeholders. &nbsp;So, if you’re interested in a career in analytics, machine learning and data strategy, creating breakthrough analytical products and making an impact on our internal customers and third parties, look no further.In this role as Data Analyst, the successful candidate will be responsible for understanding analytical requirements, data transformation, applying statistical tools and ML applications and data visualization for the Third-Party COE. The candidate will drive success of the analytical reports by working closely with program stakeholders, maintaining a strong project management framework, developing transformation logic, and providing value-added reporting.&nbsp;Responsibilities:<ul><li>Drive Analytical capabilities in support of GSM and AXP Business Units</li><li>Analyze the existing environment and derive opportunities, recommend alternative solutions to technical problems.</li><li>Deliver high quality and accurate results in a timely manner.</li><li>Enhancing data collection procedures to include information that is relevant for building analytic models and systems.</li><li>Processing, cleansing, and verifying the integrity of data used for analysis.</li><li>Propose and implement solutions to ad-hoc business problems, working independently to leverage data, drive insights, and presenting results in a clear and concise manner.</li><li>Predictive Analysis and visualization </li><li>Data mining using state-of-the-art methods.</li><li>Creating automated anomaly detection systems and constant tracking of its performance</li><li>Meticulous attention to details while preserving the goal and timeframe of end products</li><li>Translate requirements into concepts and user experience design – associate with stakeholders/ business partners to enhance design suggestions.</li><li>Drive Data strategy initiatives</li></ul>Minimum Qualifications:<ul><li>2+ years of experience in Analytics.</li><li>Bachelor’s or Master’s degree relevant to the industry (other credentials will be a plus)</li><li>Strong analytical bend and experience on analytics tools in Excel, Tableau, SQL, Alteryx etc. </li><li>Proficiency in dealing with large quantities of complex data and ability to derive actionable insights. </li><li>Strong communication and relationship building skills.</li><li>Prior project management experience, with proven ability to create powerful analytics and reporting is a must.</li><li>Proven strong performance behavior in previous role.</li><li>Excellent Visual Design skills with sensitivity to user-system interaction – experience in developing reporting solutions towards complex multi-paneled, interactive dashboards.</li><li>Third-party risk reporting knowledge would be preferred.</li><li>Ability to communicate complex ideas in a simple manner to a global audience.</li><li>Independent and self-motivated, capable of executing under uncertainty with multiple priorities, in a fast-paced environment.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Data Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Sr. Client Manager (CLM) position is responsible for managing a portfolio of approximately 75-100 merchants from B2C and B2B companies representing approximately $1B in annual American Express charge volume. These are well-known brands across various industries and verticals including restaurant, retail, entertainment, manufacturing and professional services.&nbsp;Responsibilities include managing and expanding American Express’ merchant relationships through developing and delivering valuable insights, solutions, consultation, and creativity. This includes establishing deep, mutually beneficial, and profitable, relationships with the merchants and driving incremental revenue to the merchant and Amex. By understanding the merchant's organization and industry and applying knowledge of American Express, CLMs serve as consultants within Amex to develop and sell Amex solutions that help merchants manage and optimize their investments, payment processing and card acceptance experiences.Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you someone who knows how to drive significant business results and new partnerships? Are you excited to join a team culture that is opportunistic, innovative, accountable, customer-oriented, and results-focused? If so, this role is for you.Responsibilities:<ul><li>Manage a portfolio of approximately 75-100 strategic cross-industry merchants</li><li>Establish and build strong relationships through consistent in-person interaction with merchants regarding their business model, industry, marketplace, etc.</li><li>Identify and expand existing business relationships, increase acceptance with merchants, and develop strategic portfolio / account plans</li><li>Provide proactive consultation to drive business growth and improve customer satisfaction</li><li>Develop and execute strategic account plans to grow Amex revenue, market share and profitability</li><li>Increase Amex relevance by consistently and effectively communicating the value story</li><li>Consistently track / evaluate business results with a focus on moving opportunities through sales pipeline</li><li>Build and leverage relationships with internal network to efficiently execute against account growth plans</li><li>Increase Merchant Satisfaction (NPS score)</li></ul>Minimum Qualifications:<ul><li>Strong track record of relationship management and consultative selling skills with a demonstrated ability to establish, maintain and deepen partnerships with customers, and identify and drive profitability within the portfolio</li><li>Strong analytical skills with a focus on manipulating merchant metrics in excel to determine portfolio strategy / approach</li><li>Strong negotiation, influencing and collaboration skills are required</li><li>Highly customer focused, a self-starter and a results-driven individual</li><li>Ability to articulate value proposition and connect it to the customer’s business model</li><li>Strong presentation/negotiation skills and the ability to build rapport and credibility</li><li>Proven success of influencing and collaborating with C-level decision makers</li><li>Excellent oral/written communication and be proficient in MS Office applications</li><li>Ability to communicate frequently, candidly, and clearly</li><li>Ability to listen and adapt/pivot approach</li><li>Bachelors Required</li><li>50% Travel required within Michigan and Northwest Ohio</li></ul>Preferred Qualifications:<ul><li>Exceptional financial analysis expertise, both qualitative and analytical, with the ability to prepare financial analysis to support value propositions and support growth proposals</li><li>Minimum of 5 years of proven success in account management/sales and portfolio planning</li><li>Knowledge of the Merchant / acquiring business and/or the U.S. payments industry are strongly preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Client Management

<h3>Job Description:</h3>The RoleAre you passionate about empowering customers through seamless digital experiences? Do you enjoy collaborating across teams to help users achieve their digital goals?We’re looking for a Product Manager/Squad Lead to lead a team in delivering impactful features driven by customer feedback and data insights. In this role, you’ll work closely with UX, Analytics, and Engineering to optimize team strengths and deliver meaningful outcomes. You’ll also collaborate with other squads in the cohort to develop new features that enhance product adoption and scale our digital capabilities. If you're excited about shaping the future of customer self-service, we’d love to hear from you.The Expertise and Skills You Bring<ul><li>You hold a bachelor’s degree, with an advanced degree being preferred.</li><li>You have 7+ years of comparable product management experience in financial services and technology including cross enterprise focus.</li><li>You enjoy creating customer centric digital experiences that deliver on product, technology, and firm goals, using Agile methodologies.</li><li>You define and prioritize a squad roadmap aligned to the larger set of product and business goals/KPIs.</li><li>You deliver key features for our product by taking accountability for feature releases and empowering the team.</li><li>You foster a collaborative environment where opinions and team dynamics matter, to create a high functioning cross-skilled team.</li><li>You possess a keen interest in customer feedback / marketplace trends.</li><li>You build strong relationships and partner effectively to build credibility and trust with diverse stakeholders.</li><li>You are a hands-on leader, an active listener and are motivated by building teams to deliver products through all stages of product development.</li><li>You are intellectually curious and model a culture of continuous learning, mentoring, and coaching others to be the best version of themselves.</li></ul>The TeamThe team sits within the Enterprise Digital Capabilities team within Digital Products domain as part of the Fidelity Brokerage business unit. Digital Products' priority is to drive our digital business by optimizing channels and delivering core capabilities in support of attracting and deepening relationships with our self-directed customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Squad Lead / Product Manager, Enterprise Guided Experience

<h3>Job Description:</h3><h3>Job Tittle - Principal - Software Engineering</h3><h3>The Purpose of This Role</h3>We are seeking a highly motivated and experienced Principal Software Engineer to join our Fidelity Health Benefits Platform (FHB) team within Workplace Investing (WI) . As a member of the FHB Product Development team, you will design, develop, and own scalable and resilient enterprise-grade solutions that powers FHB's platform capabilities. Using modern technology stacks and cloud-native architectures, you will build and continuously enhance systems aligning with enterprise software development practices. This role empowers you to contribute across the full development lifecycle while collaborating with multi-functional teams.<h3>The Value You Deliver</h3>As a Principal Software Engineer in Product Development, you’ll be at the forefront of driving the technical vision and implementation of our FHB platform. In a culture that values agility, and continuous delivery, you’ll play a key role in building scalable, resilient, and secure applications that meet the demands of a growing client base. You’ll have the opportunity to demonstrate your expertise across the full development lifecycle—from developing microservices and integrating APIs to deploying on modern cloud infrastructure—while collaborating with multi-functional teams to deliver impactful features and enhancements.<h3>The Skills that are Key to this role</h3>Technical<ul><li>Technical Leadership: Defines technical direction and leads development efforts</li><li>Advanced Java &amp; Microservices: Designs and develops scalable microservices using Spring Boot</li><li>Database Design - Advanced SQL, PostgreSQL, DB Design and analysis skills with focus on performance and scalability</li><li>Platform Design: Designs scalable, secure, and high-performance systems for the product features following enterprise guidelines</li><li>Cloud-Native Expertise: Deep understanding of cloud deployment models and infrastructure</li><li>CI/CD Strategy: Owns CI/CD processes and ensures release reliability</li><li>Security &amp; Compliance: Leads secure development practices aligned with enterprise standards</li><li>UI/UX &amp; Frontend: Exposure to modern UI frameworks like Angular and TypeScript</li><li>Messaging &amp; Eventing: Proficient in event-driven systems</li><li>Dev Assist Tools : Hands-on experience with tools like GitHub CoPilot, Gemini and has the ability to evaluate use cases across dev process</li><li>Quality Ownership: Defines testing standards and drives quality initiatives</li><li>Environment Management: Experienced in managing and optimizing mature product environments</li></ul>The Skills that are Good to Have for this role<ul><li>Exposure to the US healthcare Payor domain is preferred</li></ul><h3>How Your Work Impacts the Organization</h3>As a Principal Software Engineer at Fidelity Health Technology, you will play a key role in shaping the technical implementations for the capabilities you own in the FHB platform. Your work directly influences the scalability, performance, and reliability of our products, enabling seamless and secure experiences for our users. By leading feature development, mentoring team members, and contributing to architectural decisions, you help accelerate product development and ensure technical excellence.<h3>The Expertise We’re Looking For</h3><ul><li>Bachelor's degree - Degree in Computer Science, Management Information Systems with 8+ years experience</li><li>Proficiency in Java, REST API, Spring Framework , SQL</li><li>Experience with enterprise grade distributed application and support</li></ul>Shift timings: 11:00am - 8:00pm<h3>Certifications:</h3><h3>Category:</h3>Information Technology

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