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<h3>Job Description:</h3>The RoleAs the Sr. Manager, Integrated Digital Marketing you will build smart campaign strategies within a team that partners closely with digital channel, product, segment, and thought leadership marketing associates, as well as business experts. You’ll have the exciting opportunity to promote content and messages in a connected way, drive prospect and client engagement with our website, and generate marketing qualified leads through digital campaigns targeting wealth management firms, financial advisors, and institutional investor audiences. In this role you’ll blend your business and digital marketing expertise with a passion for raising our thought leadership brand voice in the market, optimizing performance, and amplifying content that helps financial professionals run their practice, stay up-to-speed on market trends, and apply the latest tools, insights, and solutions from Fidelity.<ul><li>Lead and deliver on strategic awareness and demand generation campaigns</li><li>Define campaign objectives, KPIs, and engagement plans</li><li>Implement best practices, content standards and agile processes</li><li>Provide clear direction to digital marketing, creative, and agency partners</li><li>Incorporate feedback from stakeholders, compliance, and leadership</li><li>Ensure internal, public, and client-facing materials are in-compliance</li><li>Maintain an open and collaborative test and learn approach across marketing channels</li><li>Optimize content, tactics, and campaign mix to improve business outcomes</li><li>Define and execute creative, messaging, and call to action testing across marketing channels</li><li>Partner with key digital marketing channel owners (email, social, search, web, comms) to build integrated plans and co-develop best practices based on learnings</li><li>Deliver qualified leads to sales</li></ul>The Expertise and Skills You Bring<ul><li>Minimum Bachelor’s Degree, advanced degree a plus.</li><li>5+ years of experience working in financial services or related technology industry in a campaign strategy, content marketing, or digital marketing role</li><li>Expertise in all aspects of campaign strategy, lead generation, and digital marketing</li><li>Outstanding project management and communications skills</li><li>Developing campaign strategies and integrated marketing plans</li><li>A strong understanding of digital marketing and content marketing best practices</li></ul><ul><li>Knowledgeable in marketing campaigns, paid media, lead generation and marketing automation</li><li>Ability to effectively collaborate across the Marketing team and with business partners</li><li>Excellent interpersonal communication and presentation skills</li><li>A sense of urgency, integrity, and purpose</li><li>Deep knowledge of financial services investment products and technology</li><li>Ability to run multiple projects, identify risks and opportunities</li><li>Experience collaborating with digital marketing and creative teams</li><li>Willing to take action to drive initiatives forward, challenge conventional thinking foster compelling dialogue and collaboration</li><li>Strong sense of accountability owning successes and failures</li><li>Outstanding organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging senior resources</li><li>Experience in marketing testing, measurement, report analysis and optimization</li><li>FINRA licenses are a plus</li></ul>The TeamWe are a hardworking team of digital engagement and marketing technology professionals! We work closely with the segment and product marketing, sales, analytics, CRM, and technology development teams to drive brand awareness, digital engagement, differentiated digital experiences and quality leads for our relationship management and sales teams.<h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The base salary range for this position is $85,000-$143,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Fidelity Investments

Senior Manager, Integrated Digital Marketing

<h3>Job Description:</h3>The RoleWe are seeking a Manager of Integrated Digital Marketing who will build smart campaign strategies within a team that partners closely with digital channel, product, segment, and thought leadership marketing associates, as well as business experts.You’ll have the exciting opportunity to promote content and messages in a connected way, drive prospect and client engagement with our website, and generate marketing qualified leads through digital campaigns targeting wealth management firms, financial advisors, and institutional investor audiences.In this role you’ll blend your business and digital marketing expertise with a passion for raising our thought leadership brand voice in the market, optimizing performance, and amplifying content that helps financial professionals run their practice, stay up-to-speed on market trends, and apply the latest tools, insights, and solutions from Fidelity.Your responsibilities include:<ul><li>Contribute to strategic awareness and demand generation campaigns</li><li>Leverage campaign objectives, KPIs, and engagement plans to make tactical recommendations</li><li>Advocate for best practices, content standards and agile processes</li><li>Partner effectively with digital marketing, creative, and agency partners</li><li>Incorporate feedback from stakeholders, compliance, and leadership</li><li>Serve as point person for lead management logistics and enhancements ensuring marketing leads get to Sales in a timely and appropriate manner</li><li>Ensure internal, public, and client-facing materials are in-compliance</li><li>Maintain an open and collaborative test and learn approach across marketing channels</li><li>Optimize content, tactics, and campaign mix to improve business outcomes</li><li>Help execute creative, messaging, and call to action testing across marketing channels</li><li>Partner with key digital marketing channel owners (email, social, search, web, comms) to build integrated plans and co-develop best practices based on learnings</li><li>Deliver marketing qualified leads to sales</li></ul>The Expertise and Skills You Bring<ul><li>Minimum Bachelor’s Degree, advanced degree a plus.</li><li>3+ years of experience working in financial services or related technology industry in a campaign strategy, content marketing, or digital marketing role</li><li>Knowledgeable in marketing campaigns, paid media, lead generation and marketing automation</li><li>Outstanding project management, communications skills, and presentation skills</li><li>A strong understanding of digital marketing and content marketing best practices</li><li>Ability to effectively collaborate across the Marketing/Creative team and with business partners</li><li>Experience in marketing testing, measurement, report analysis and optimization</li><li>Ability to run multiple projects, identify risks and opportunities</li><li>Willing to take action to drive initiatives forward, challenge conventional thinking foster compelling dialogue and collaboration</li><li>Strong sense of urgency, integrity, purpose, and accountability of owning successes and failures</li><li>Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging senior resources</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.The TeamWe are a passionate team of digital engagement and marketing technology professionals! We work closely with the segment and product marketing, sales, analytics, CRM, and technology development teams to drive brand awareness, digital engagement, differentiated digital experiences and quality leads for our relationship management and sales teams.The base salary range for this position is $74,000-$117,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Communication, Marketing

Manager, Integrated Digital Marketing

Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.
The Senior Major Gifts Officer - New York - will join Share Our Strength during an exciting time of exponential growth. In this role, you will work closely with individuals, families, and family foundations across the New York region to raise more than $1.5M annually in support of our critical mission to end childhood hunger in America. Your primary focus will be securing major gifts ($10,000+) and principal gifts ($100,000+), directly contributing to the New York market’s ambitious revenue goals.
The Senior Major Gifts Officer will manage a dynamic portfolio of current and prospective donors—primarily based in New York City—developing tailored strategies for engagement, leading in-person and virtual donor conversations, and delivering compelling written updates. This position will also collaborate with the Events team on cultivation and fundraising events. Additionally, this position will play a critical role in driving the success of the New York No Kid Hungry Dinner, the market’s annual signature fundraising event.
To help you achieve your goals, you will have access to extensive resources including a donor operations team focused on data and gift processing, research tools, compelling communications materials and resources led by a best-in-class brand and communications team, a culinary events operations team, finance and human resources colleagues, and the support of our executive leadership team. The executive team is highly motivated and willing to be used as a development and cultivation resource. You will work collaboratively with your peers in other regional locations to share information and develop best practices.
This position is based in New York, NY, and candidates must reside in the New York City metropolitan area. The Senior Major Gifts Officer will report directly to the Senior Director of Development – East. The position offers a salary range of $87k to $90k. Exact compensation within the stated salary range may vary based on skills, experience, and internal equity.
DUTIES AND RESPONSIBILITIES: 
<ul>
 <li>Personally raise $1.5M+ annually toward the New York market revenue goal through major gifts ($10,000+), principal gifts ($100,000+), and by leading fundraising efforts for the annual New York No Kid Hungry Dinner.</li>
 <li>Renew and upgrade 80% of assigned donors annually, while identifying and qualifying a minimum of 15-20 new donors and prospects to build a strong pipeline.</li>
 <li>Partner closely with the Senior Director of Development to achieve revenue targets and develop long-term growth strategies for the New York market.</li>
 <li>Manage a portfolio of up to 100 major donors and prospects, including individuals, families, and family foundations primarily in New York, as well as surrounding areas (New Jersey, Connecticut, and Pennsylvania).</li>
 <li>Collaborate closely with volunteer leaders - Board and Leadership Council members - to deepen their engagement with the mission, enhance their philanthropic contributions, and activate their networks to support fundraising efforts.</li>
 <li>Develop and execute creative cultivation and stewardship strategies, including donor meetings, programmatic events and site visits, cultivation events, culinary events, virtual events, and personalized written communications.</li>
 <li>Plan and manage all aspects of cultivation and stewardship events, including logistics, prospect/donor strategy, and follow-up.</li>
 <li>Strategically engage executive leaders, senior development staff, board members, volunteer leaders, donors, and program staff in donor cultivation and solicitation efforts and through moves management; provide briefings, talking points, and other materials to support these interactions.</li>
 <li>Draft compelling proposals, impact reports, and materials for donors and prospects, and personalized correspondence to support solicitation and stewardship efforts.</li>
 <li>Collaborate with colleagues on principal gifts ($100,000+) and transformational gifts ($1M+), prioritizing multi-year commitments for campaigns and initiatives.</li>
 <li>Lead the New York No Kid Hungry Emerging Leaders group of young professionals by meeting regularly with group co-chairs, recruiting and on boarding new members, planning and executing fundraising and stewardship events, and building a vibrant mission-driven community among the next generation of leaders and supporters.</li>
 <li>Maintain accurate records of donor interactions and strategy through Share Our Strength’s CRM system (Raiser’s Edge NXT), ensuring timely and thorough documentation.</li>
 <li>Stay informed on organizational programs and hunger/nutrition trends to: identify funding opportunities, share timely and relevant updates with donors, and connect donors with programmatic work.</li>
 <li>Serve as a representative of Share Our Strength at organizational and external events—including cultivation events, programmatic events and gatherings, partner events, galas/dinners, and donor meetings—bringing strong public speaking and relationship-building skills.</li>
 <li>Support Share Our Strength’s commitment to equity, diversity, and inclusion, ensuring these values are reflected in all fundraising activities and donor engagement.</li>
 <li>Work evenings and weekends, as needed, to support events and donor engagement activities.</li>
 <li>Demonstrate capabilities for managing staff as the role may evolve over time, with potential for future supervisory responsibilities.</li>
 <li>Assist with additional projects and tasks as assigned.</li>
 <li>Travel occasionally to Share Our Strength’s Washington, D.C. headquarters and to other regions where needed to support events and donor meetings.</li>
</ul>
QUALIFICATIONS:
<ul>
 <li>Bachelor’s degree and a minimum of 5 years of relevant experience in a nonprofit, policy, or campaign setting required.</li>
 <li>Proven experience fundraising in the New York region, particularly in New York City, with a strong understanding of the local philanthropic landscape.</li>
 <li>Event management and execution experience are strongly preferred.</li>
 <li>Demonstrated success in managing a donor portfolio, with a track record of increasing revenue through effective cultivation, solicitation, and stewardship strategies.</li>
 <li>Exceptional interpersonal and relationship management skills, with the ability to engage individuals from diverse backgrounds, navigate complex dynamics, and exercise sound judgment and emotional intelligence.</li>
 <li>Highly organized with strong time management skills; capable of managing multiple complex projects simultaneously in a fast-paced, deadline-driven environment.</li>
 <li>Excellent verbal and written communication skills, including public speaking, writing, editing, proofreading, and the ability to convey complex information in a clear and compelling way. Experience ghostwriting for executives or volunteers is a plus.</li>
 <li>Experience supporting and managing up to senior leaders, volunteer leaders/board members, and high-level volunteers.</li>
 <li>Experience cultivating and stewarding donors from historically marginalized communities—particularly philanthropists of color—is a plus.</li>
 <li>Self-starter with a high level of reliability, initiative, and follow-through. Comfortable working independently and meeting concurrent deadlines with minimal supervision.</li>
 <li>Ability to thrive both independently in an entrepreneurial setting and collaboratively as part of a remote/virtual team.</li>
 <li>Strong alignment with and passion for Share Our Strength’s mission to end childhood hunger.</li>
 <li>A sense of humor, grace under pressure, and a strong work ethic.</li>
 <li>Willingness and ability to travel as needed.</li>
 <li>Proficiency in Microsoft Office; experience with fundraising databases (especially Raiser’s Edge) preferred, or a demonstrated ability to learn new systems quickly.</li>
</ul>
WORKING CONDITIONS:
This is a remote position based in the New York City metropolitan area, with the flexibility to work from a home office. The role requires regular local travel for donor meetings and events, as well as occasional travel to Washington, D.C., and other regions as needed. Evening and weekend hours will occasionally be required to support events and donor engagements. Candidates must be able to lift up to 30 pounds.
COMPREHENSIVE BENEFIT PLAN:
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave).
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law. PI278679188

Senior Major Gifts Officer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleWe are seeking an experienced Audit Manager with a strong interest and expertise in Treasury functions generally and liquidity specifically who understands and applies US regulatory requirements specific to Liquidity Risk Management (LRM), including OCC Heightened Standards, Regulation WW, the Enhanced Prudential Standards (Regulation YY), SR 10-6, SR 16-3, SR 12-7, Regulation Y throughout audit execution.Key Responsibilities<ul><li>Serve as Auditor in Charge (AIC) on low-risk audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact</li><li>Remain current on the regulatory rules addressing LRM, including (but not limited to) Regulations YY and WW, and changes within the industry that may impact audit coverage/audit plan&nbsp;</li><li>Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings</li><li>Lead audit client meetings and walkthroughs</li><li>Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures</li><li>Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit</li><li>Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business</li><li>Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers</li><li>Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices</li><li>Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments</li><li>Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team</li></ul>Minimum Qualifications<ul><li>5+ years of relevant experience</li><li>Prior experience working at a Big Four / G-SIB</li><li>Experience of liquidity risk management including, but not limited to internal liquidity stress testing,&nbsp;cashflow forecasting, intraday liquidity risk management, collateral management, contingency funding planning, liquidity risk limits calibration/monitoring (including LCR), FR 2052a reporting, etc.</li><li>Skillsets include understanding of:<ul><li>A bank’s Balance Sheet including the portfolio of high-quality liquid assets, loans, deposits, on and off-Balance Sheet commitments, and derivatives, and how these products react during periods of stress</li><li>Key liquidity risks and how they react during periods of stress</li><li>Liquidity stress testing, back testing, and sensitivity analysis to assess the potential impact of stress scenarios to a firm’s solvency</li><li>Liquidity event management in the period of stress along with the processes, roles, responsibilities, and triggers for enacting the contingency funding plan</li><li>Identification of sources and uses of funding, understanding a firm’s funding patterns, and shifts between pledging of collateral.</li></ul></li><li>Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions&nbsp;</li><li>Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li><li>Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions</li><li>Applies control theory and professional auditing practices throughout the audit lifecycle</li><li>Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes</li></ul>Preferred Qualifications<ul><li>Audit experience</li><li>CFA, CPA, CIA, CRMA certifications preferred. Background in information systems, data analytics or information technology</li><li>Experience interacting with U.S. regulatory examiners</li><li>Knowledge of other Treasury risk areas (e.g. ALM, capital risk management, CCAR)</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Treasury Audit Manager - Liquidity

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Position Summary:American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.Advisory:<ul><li>Providing business-specific Compliance expertise to the BU</li><li>Review marketing and other customer -facing materials</li></ul>Regulatory Change Management:<ul><li>Executing impact assessments for regulatory changes impacting the BU and coordinating and implementing changes for the business as required</li></ul>Controls &amp; Issue Management:<ul><li>Complaints review activity for the BU</li><li>Implementation and monitoring of new controls for the BU</li><li>Issue Management for the BU, including leading action plan management process and escalating issues to senior management</li></ul>Reporting, Policies and Procedures:<ul><li>Compliance metrics tracking and reporting for the BU</li><li>Owning, drafting, and updating BU Compliance procedures, and communications for Compliance related BU issues</li></ul>Key Responsibilities:<ul><li>Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.</li><li>Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.</li><li>Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.</li><li>Monitor business activities for compliance with laws, regulations, and internal standards (e.g., ECOA, RegB, UDAAP, Reg E, Reg Z, Fair Lending, Privacy).</li><li>Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.</li><li>Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.</li><li>Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.</li><li>Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.</li><li>Assist with delivery of compliance-related training to business staff.</li><li>Contribute to reporting of compliance metrics and trends to business leadership.</li></ul>Qualifications:Required:<ul><li>Bachelor’s degree in business, finance, law, or a related discipline.</li><li>3+ years of experience in compliance, risk management, or control-related roles in financial services.</li><li>Working knowledge of key U.S. banking regulations (e.g., ECOA, RegB, UDAAP, Reg E, Reg Z, Fair Lending, Privacy).</li><li>Experience supporting compliance or operational risk within a business or first line function.</li></ul>Preferred:<ul><li>Bachelor’s degree in business, finance, law, or a related discipline.</li><li>Compliance or risk certification (e.g., CRCM, CAMS, CCEP).</li><li>Familiarity with issue management, risk assessments, and control testing processes.</li><li>Experience working in a matrixed environment or with cross-functional teams.</li></ul>Skills &amp; Competencies:<ul><li>Strong attention to detail and critical thinking skills</li><li>Ability to analyze regulatory requirements and apply them in a business context</li><li>Effective communication and relationship-building skills</li><li>Proactive, self-motivated, and comfortable managing multiple priorities</li><li>Sound judgment and problem-solving capabilities</li></ul>Guardian &nbsp;&nbsp;Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager Credit & Fraud Risk (CFR) Compliance

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Position OverviewThe Director of Internal Fraud Governance, Program Management &amp; Reporting supports the governance framework, program execution, and reporting infrastructure for the Internal Fraud 1LOD CoE. This role ensures that policies, standards, and reporting practices are consistently applied within and across business units, providing senior leaders with clear visibility into internal fraud risks, controls, and performance. The Director partners closely with internal fraud risk management, control partners, and business stakeholders to drive effective execution of enterprise initiatives.Key Responsibilities<ul><li>Implement and maintain the internal fraud governance framework for 1LOD, ensuring alignment with enterprise risk management standards and requirements.</li><li>Partner with Internal Fraud Risk Management (IFRM) to equip business units with the information needed to understand risks, taxonomy, and expectations defined in the Internal Fraud Policy.</li><li>Coordinate with 2LOD (Operational Risk Management, Compliance) and 3LOD (IAG) to support oversight and assurance activities.</li><li>Manage the internal fraud program office, driving execution of initiatives, risk assessments, and control remediation efforts.</li><li>Support development and delivery of the program roadmap for internal fraud, including technology deployments, training programs, and control enhancements.</li><li>Track and monitor issue remediation across business units, escalating where necessary to ensure timely closure of control gaps.</li><li>Collaborate with CEG, Legal, and Technology on cross-functional fraud prevention initiatives.</li><li>Prepare and deliver reporting packages, dashboards, and presentations for senior leadership, highlighting fraud trends, risk exposure, and remediation progress.</li><li>Ensure reporting consistency across geographies and business units.</li><li>Provide input and analysis to inform risk appetite discussions and decision-making.</li><li>Lead and develop a team responsible for fraud governance, reporting, and program management.</li><li>Foster a culture of transparency, accountability, &amp; ethical behavior through awareness and training.</li></ul>Qualifications<ul><li>8+ years of experience in program/project management, risk management, or strategic planning, with leadership experience.</li><li>Demonstrated success managing risk or control-related initiatives within a large, complex organization.</li><li>Strong executive reporting and stakeholder engagement skills, with the ability to translate data into actionable insights.</li><li>Familiarity with fraud risk management, monitoring, and control processes.</li><li>Bachelor’s degree required; advanced degree in Business, Finance, or Risk preferred.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director, Internal Fraud Governance, Program Mgmt & Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Technologies is seeking an Engineer with advanced skills in Generative AI and Data Engineering to join our Mission Control tooling team. Our mission is to transform how critical platforms are supported by embedding AI-first solutions into event management and system reliability. We are looking for highly motivated, creative problem solvers who are excited to design and implement innovative AI tools that address complex business challenges at scale.Key Responsibilities<ul><li>Design and develop Generative AI applications, including RAG pipelines, agentic workflows, and Model Context Protocol (MCP) integrations.</li><li>Collaborate with data owners to build data pipelines, feature engineering processes, and context enrichment strategies that optimize AI-enabled solutions.</li><li>Prototype and deliver production-ready tools leveraging LLMs, embeddings, vector databases, and orchestration frameworks.</li><li>Translate business and operational challenges into AI-first solutions with a product mindset, ensuring they deliver measurable improvements in system reliability, incident response, and user experience.</li><li>Ensure production-ready deployments include appropriate logging, monitoring, and runbooks, maintaining operational excellence alongside innovation.</li><li>Partner with multiple teams across the enterprise to identify, prioritize, and deliver product-driven GenAI opportunities that improve platforms, tooling, and processes.</li></ul>Minimum Qualifications<ul><li>Demonstrated passion for Generative AI and its application to real-world business problems.</li><li>Hands-on experience with LLM frameworks (LangChain, LangGraph, or similar) and RAG architectures.</li><li>Strong programming skills in Python (preferred) and/or Go, with proven ability to build both prototypes and production applications.</li><li>Solid understanding of data engineering principles, including ETL pipelines, structured/unstructured data management, and vector databases.</li><li>Experience with machine learning frameworks such as PyTorch, TensorFlow, and Hugging Face.</li><li>Proficiency in deploying AI-enabled applications using cloud platforms and containerized environments (Kubernetes, Docker, OpenShift).</li></ul>Preferred Qualifications<ul><li>Experience developing agentic AI applications and integrating multi-step reasoning into enterprise workflows.</li><li>Strong grounding in data science techniques, including experimentation, model evaluation, and applied statistical methods.</li><li>Exposure to observability and monitoring tools such as Splunk, Grafana, Dynatrace, and ELK.</li><li>Familiarity with APIs, microservices, and web technologies (React, NodeJS, SQL) to deliver end-to-end solutions.</li><li>3–5 years of relevant work experience with a Bachelor’s degree in Computer Science, Data Science, or related field.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

AI Engineer

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, Global Dining Engineering, and their global teams of multiple individuals.This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team.&nbsp; The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Project Manager and other EAs within the Web and Mobile Engineering Team and across other lines of business.&nbsp;Responsibilities<ul><li>Proactively manage calendar appointments in multiple time zones.</li><li>Accommodating to last minute changes and urgent business needs as required.</li><li>Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.</li><li>Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.</li><li>Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid &amp; year end feedback.</li><li>Manage the team calendar and ensure it is both up to date and accessible</li><li>Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.&nbsp;</li><li>Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.</li><li>Assist in tracking team expenditure and monitor T&amp;E and budget.</li><li>Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.</li><li>Assist in preparing select PowerPoint presentations</li><li>Perform other related projects and duties as requested.</li></ul>Skills Required<ul><li>Experience in an executive assistant capacity in a fast-paced environment for large global companies</li><li>Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly</li><li>Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)</li><li>Proficiency and experience in using&nbsp;macOS and Slack&nbsp;&nbsp;</li><li>Highest degree of integrity, professionalism, diplomacy, and discretion required</li><li>Capable of handling multiple tasks efficiently and meet tight deadlines</li><li>Must demonstrate good judgment and decision-making capabilities</li><li>Must be a resourceful and independent thinker</li><li>Must be a self-starter with excellent prioritization skills</li><li>Excellent verbal and written communication skills</li><li>Highly developed organizational and time management skills with careful attention to detail</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Admin Assistant - Global Dining Services

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, US Consumer &amp; Digital Tech, and their global teams of multiple individuals.This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team.&nbsp; The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Project Manager and other EAs within the Web and Mobile Engineering Team and across other lines of business.&nbsp;Responsibilities<ul><li>Proactively manage calendar appointments in multiple time zones.</li><li>Accommodating to last minute changes and urgent business needs as required.</li><li>Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.</li><li>Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.</li><li>Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid &amp; year end feedback.</li><li>Manage the team calendar and ensure it is both up to date and accessible</li><li>Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.&nbsp;</li><li>Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.</li><li>Assist in tracking team expenditure and monitor T&amp;E and budget.</li><li>Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.</li><li>Assist in preparing select PowerPoint presentations</li><li>Perform other related projects and duties as requested.</li></ul>Skills Required<ul><li>Experience in an executive assistant capacity in a fast-paced environment for large global companies</li><li>Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly</li><li>Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)</li><li>Proficiency and experience in using&nbsp;macOS and Slack&nbsp;&nbsp;</li><li>Highest degree of integrity, professionalism, diplomacy, and discretion required</li><li>Capable of handling multiple tasks efficiently and meet tight deadlines</li><li>Must demonstrate good judgment and decision-making capabilities</li><li>Must be a resourceful and independent thinker</li><li>Must be a self-starter with excellent prioritization skills</li><li>Excellent verbal and written communication skills</li><li>Highly developed organizational and time management skills with careful attention to detail</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Admin Assistant - US Consumer & Digital Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Team Manager role is to ensure we provide and deliver value for our partners, to propel market stability and growth for the business, and to empower and support the professional development of our teams. Team Managers coach and course-correct as necessary to ensure that each member of the Partner Success team is executing at a high level. Actionable consultancy and advisement to both internal stakeholders and our partners encourages engagement and adoption across markets.Team Managers maintain strong lines of communication and visibility with our in-market representation, and offer guidance on strategy in nurturing a proactive &amp; targeted engagement model and advocacy across our book of business.This helps sustain and propel the company mission of securing the best restaurants in our most strategic cities, and ensures that our Partner Success mission remains on track to raise the standard of hospitality through retention, voice of the customer, and value-add efforts.Team Managers balance their time between market strategy, their own professional development, and deepening their contributions to the business unit through knowledge share, cross-functional collaborations, and process evolution. Balancing the business needs will require excellent time management, a deep understanding of operations and business assessment, an analytical perspective, and exceptional communication skills.The Team Manager needs to engage with executive-level stakeholders and to be competent in producing actionable deliverables in a proactive manner, both internally and externally; managing down, across, and up.Team Managers drive the development of talent through ensuring individuals have clear goals with a defined path to attainment, and the provision of consistent and timely feedback. This will also include management of performance issues. These high levels of communication will allow the Team Manager to showcase their deep understanding of data analysis and to position themselves as a thought leader for our teams and our business unit. Team Managers are a reliable resource to their team and work closely with cross-functional stakeholders across the organization, particularly with the Revenue, Sales, Product, Data, Access, Enablement, and Marketing teams.Operational Expectations:<ul><li>Expanding competency on presenting at an executive level, both internally and externally</li><li>Coaching team performance vs. individual performance</li><li>Effectively advocating needs to key stakeholders</li></ul>Self-Assessment:<ul><li>Evaluating personal skills and abilities</li><li>Prioritizing and balancing ▪ ~30% of time on day-to-day responsibilities and projects ▪ ~60% on team development ▪ ~10% on partner, product, or market escalations</li></ul>Cross-functional collaboration:<ul><li>Executing upon cross-departmental campaigns, initiatives, or projects: Marketing, Sales, Product, Finance, Support, Enablement, and Leadership</li><li>Understanding and advocating for the Partner Journey within cross-functional teams and its relationship to various Partner Success activities Skill Development External Identify changes in customer expectations, values, desired outcomes, and market trends</li><li>Strategize on effective Success Plans with the Partner Success team using SMART framework</li><li>Coach and reinforce a Proactive &gt; Predictive account management model Internal</li><li>Competitive analysis and objection handling</li></ul><ul><li>Work with team members to enhance their targeted skillsets</li><li>Support Priority and Strategic city stability and growth</li><li>Ensure colleague ramp and development</li><li>Prepare and deliver team and departmental performance updates to a variety of internal audiences</li><li>Serve as the partner and market SME and the Voice of the Customer to the company Qualifications</li><li>1+ year as a Sr. PSM with minimum 9 months of executing at 90%+ against OKR goals; or 1+ year as a top performing Manager on cross-functional Resy team; or 2+ years operational hospitality or Partner Success management experience</li><li>Proven competency with presenting written and verbal communications, retention, and negotiations</li><li>Demonstrated excellence in thought leadership and as the voice of the customer</li><li>Exceptional organization, communication, and time-management are critical to this role</li><li>Proficiency with data analysis tools and assessments required (i.e. Looker, Tableau, Excel)</li><li>Expertise with Salesforce, MS Office Suite, iOS, Atlassian a huge plus</li></ul>Metrics of Success (Quarterly)<ul><li>Advocacy</li><li>Feature Pitch</li><li>Feature adoption</li><li>BRs</li><li>Passion Projects</li><li>Colleague Career Development Plan</li><li>Opportunities to explore (***min 3-mo commitment***)</li><li>Internal Education (Enablement, Skills Lab, Feature Pitch, etc.</li><li>External Education (Webinars, Video Trainings, Product Marketing, etc.</li><li>Product &amp; Bugs</li><li>Access &amp; Experiential</li><li>PR, Editorial, B2C &amp; B2B</li><li>Data &amp; Analytics</li><li>Sales (City Meetings, Pitch Evolution, Customer Journey Investigations, etc.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

395 Full Time Jobs in Teterboro, NJ, USA