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Assistant Director of Military &amp; Veteran Affairs CenterUIW MissionPosition SummaryThe Assistant Director of Military &amp; Veteran Affairs (MVA) Center is responsible for managing daily operations of the MVA Center, facilitating compliance for VA education benefits, and serving as a liaison with VA Education Services. The Assistant Director of MVA Center reports to the Sr. Director of Military and Veteran Affairs.This position requires the ability to successfully acquire military clearance to access UIW MVA Offices located at the local military bases of Ft. Sam Houston JBSA, Lackland AFB, and Randolph AFB.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Extensive knowledge of federal, state, and institutional regulations governing Veterans Affairs (VA) education benefit programs, including Chapters 30, 31, 33, 35, 1606 and DOD Tuition Assistance policies.• Proficiency in MS Outlook, Word, Excel, or similar systems.• Excellent communication skills, verbal, written, and interpersonal.• Strong organization skills.• Strong problem solving and analytical skills.• Ability to effectively work independently and in a team environment.• Excellent ability to effectively manage multiple priorities in a deadline driven environment.• Strong budget management skills.• Strong presentation skills.• Excellent customer service skills.• Ability to travel using personal vehicle to respective MVA offices located at local military bases.• Ability to effectively learn internal systems such as Banner and Degree Works.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationBachelor's Degree.Required Work Experience• Five (5) years of professional experience in higher education veterans services, or relevant area.• Two (2) years of supervisory experience in this field.Preferred Qualifications• Master's Degree.• Higher Education experience in Military and Veteran Services.• Experience serving as a School Certifying Official (SCO) or working directly with Enrollment Manager.• Banner experience.• Experience developing programming, outreach initiatives, or events for military-connected students.• Experience working with military populations, military culture, or military installations in a professional capacity.Required Certifications, Licenses or RegistrationsMust have a valid driver's license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMonday through Friday 8am to 5pm with extended hours to include weekend work as needed, especially during peak periods, to meet departmental goals.Physical Demands• Ability to lift up to 30lbs for table and marketing materials set-up/tear-down at events.• Ability to reach overhead, bend, and squat to retrieve marketing/events materials.• Ability to push/pull marketing carts holding up to 45 lbs.• Ability to actively engage in events for extended periods of time. Ability to regularly move about base offices, main campus and event venues to actively engage potential/current students and respective base staff, as well as attend meetings on and off campus.Posting Number: AS2206POJob Type: Full TimeJob Category: Administrator (exempt)Desired Start Date: 02/02/2026Position End Date (if temporary):Reports To: Sr. Director of Military &amp; Veteran AffairsSalary: $60,000 AnnualizedOpen Date: 12/12/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantN/A.To apply, visit <a href="https://apptrkr.com/6790376UIW" target="_blank">https://apptrkr.com/6790376UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-097b67a08e740f41b87027affbac82e3

University of the Incarnate Word

Assistant Director of Military & Veteran Affairs Center

<h3>Job Description:</h3>SENIOR MANAGER, ENTERPRISE TECHNOLOGY HR DATA ANALYTICS AND OPERATIONSThe RoleBe a part of the Enterprise Technology Human Resources team! Our team is responsible for driving and delivering technology and function-wide HR and talent strategies for Fidelity Technology organization.The Senior Manager, HR Data Analytics &amp; Operations supports HR Operations for Enterprise Technology through both ad-hoc and programmatic initiatives. Responsibilities include managing operational transactions, reports, and requests that enable HR oversight. Acting as a subject matter expert in human capital data across Fidelity’s Technology organizations, the Senior Manager delivers targeted research and analytics to inform decision-making across ET, the CIO Council, and the broader technology function. The position requires strong business communication skills to collaborate with senior leaders, sponsors, peers, and suppliers, translating insights into key findings for moderately complex business challenges. Additionally, the Senior Manager leads multiple projects, conducts analysis, and delivers metrics and reporting to uncover trends and support requests from ET business units and the wider Technology organization.The Expertise and Skills You Bring<ul><li>Bachelor's degree or equivalent with 5+ years of relevant experience</li><li>Advanced PC skills and Microsoft Office expertise required, particularly with Excel</li><li>Experience delivering complex human capital data analytics</li><li>Excellent written and verbal communication skills; including proactive inquiry management and follow-through</li><li>Experience with delivering data analysis and reporting required; skills in data integration (i.e. Alteryx), visualization and dashboard development (e.g., Tableau, Power BI) preferred</li><li>Experience with R and Python for data analysis and integration, with a foundational understanding of APIs</li><li>Strong organizational skills, attention to detail and quality, and a high degree of comfort with detailed processes and data while working in sometimes ambiguous situations</li><li>Responsible for understanding and managing data requirements from multiple sources to support and conduct complex data analysis; understands underlying reasons for data requests; recommends a reporting or analytic solution and presents summary data to executives, HR and technology partners</li><li>Ability to manage and prioritize multiple concurrent objectives or activities while meeting deadlines</li><li>Collaborative, self-motivated and proactive team player, who possesses tact &amp; discretion with delivering analysis findings</li><li>Curious and confident learner who asks questions and looks for innovative solutions and opportunities to gain efficiencies</li><li>Establish and maintain positive, trusting working relationships with Human Resources members of the Enterprise Technology and the wider Technology organizations, and other internal or external partners</li><li>Partner with HR and Technology business partners to understand and develop recommendations for the HR Business Partner community on how to leverage human capital data to consult/influence on decisions with senior HR teams.</li><li>Utilize Tableau, Power BI and other data visualization tools to deliver metrics and reporting to Fidelity Technology organizations to enable data driven decision making</li><li>Working within a fast-paced environment where flexibility and quick approach pivots may be required</li><li>Supports the HR planning process, understands business needs and identifies and drives new projects/plans that have significant business impact</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThe group you will work in is the Enterprise Technology Human Resources Operations and Reporting team supporting the Enterprise Technology and the wider Fidelity Technology organizations. This role is an important part of the team delivering high impact HR data analytics and operations support including employee movement, pay review cycles, associate experience, and other initiatives. You will partner with business partners &amp; business leaders across several business units and functions such as Enterprise HR, Finance and Data Analytics. You will have the opportunity to broaden your HR skill set to build a solid foundation, develop a network and a career at Fidelity.<h3>Certifications:</h3><h3>Category:</h3>Business Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Data Analytics and Operations

<h3>Job Description:</h3>The TeamAsset Management Compliance ('AMC') works closely with Fidelity’s investment teams across all asset classes to ensure compliance with global regulations, investor requirements, and corporate policies in the interest of promoting customer trust and confidence in Fidelity. AMC is committed to driving Fidelity forward through business partnership and stewardship, platform modernization, and talent development. AMC associates are passionate about delivering sound guidance and creative solutions in a timely and responsive manner to support Asset Management in delivering the best customer experience in the industry. In support of the FMR and Strategic Advisers Sub-Adviser compliance programs, the AMC Sub-Adviser Oversight Team performs initial due diligence on prospective sub-adviser candidates and ongoing oversight of Board approved sub-advisers. We interact frequently with Fidelity control partners, including Legal, Treasurer’s Office, Risk, and Operations. Our key oversight activities include periodic certifications, onsite visits (some travel required), annual contract renewal and brokerage reporting, Steering Committee reporting and Chief Compliance Officer ('CCO')/Board reporting. The Expertise and Skills You Bring<ul><li>Bachelor’s degree</li><li>5-10 years of compliance, risk, and/or regulatory experience in the financial services industry</li><li>Knowledge of the federal securities laws, including the Investment Advisers Act of 1940 and the Investment Company Act of 1940</li><li>Effective verbal and written communication skills</li><li>Familiarity with Fidelity’s Asset Management business</li><li>Strong organizational skills and attention to detail, with a proven ability to succeed in a fast-paced environment </li><li>Strong analytical and problem-solving skills</li><li>Driven to evaluate opportunities for process improvements through technology and other creative solutions</li></ul>The Value You Deliver <ul><li>Coordinate the sub-adviser oversight program, including quarterly certifications and board reporting deliverables </li><li>Perform sub-adviser oversight on behalf of the CCO, Boards of Trustees, and Fund shareholders</li><li>Maintain best in class sub-adviser oversight program through continuous assessment of regulatory changes and process improvement opportunities</li><li>Fostering strong partnerships with key business partners to support expansion of solutions-based products and fund offerings</li></ul>The base salary range for this position is $85,000-171,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Compliance

Senior Manager, Compliance Advisor

Take your career further! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Job Summary: This is a leadership position that involves supporting the transportation manager in overseeing daily operations. This role has the privilege of serving 124 commercial drivers, 7 Transportation Supervisors, and administrative support in a fast paced 24 hour environment. This role is involved with planning and coordinating logistics, managing our fleet, and safety by ensuring compliance with regulations, and problem-solving for the transportation department. This role supports distribution center function with the highest level of logistics support. Benefits you can count on: <ul><li>Pay rate: $75,000 to $95,000 per year.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 12.5% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>RTO begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as an Assistant Transportation Manager: 3rd Shift - Sunday through Thursday 11pm start time <ul><li>Operations management: Manage and monitor daily transportation operations, including delivery and pick-up schedules, to ensure efficiency and timely completion of tasks.</li><li>Fleet and resource management: Supervise fleet maintenance, manage vehicle records, and ensure vehicles are in safe, working condition. Audit for DVIR completion.</li><li>Compliance and safety: Ensure all operations comply with transportation laws, regulations, and safety procedures. This includes monitoring driver hours and investigating near misses or accidents. This also included drive camera review, safety audits in the field and mentoring Transportation Supervisors.</li><li>Efficiency monitoring: Analyze data to identify inefficiencies, and work to optimize routes and resource allocation for cost reduction.</li><li>Staff supervision and development: Supervise and motivate transportation staff, including drivers, training, and performance evaluation. Mentor Transportation Supervisors to improve performance and work culture. Must have excellent interpersonal, experience in coaching, and demonstrate conflict resolution skills.</li><li>Administrative support: Provide administrative support, such as preparing reports, managing driver documentation, and handling procurement and inventory for vehicle parts.</li><li>Communication and problem-solving: Partnering with other departments, customers, and vendors to resolve issues and ensure timely service.</li><li>Work independently and in a team environment.</li><li>Maintain a flexible work schedule to meet the changing needs of the Transportation Department.</li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as an Assistant Transportation Manager: <ul><li>Bachelor's degree in Business or a related field is preferred.</li><li>Have 3 years of experience in all facets of outbound transportation, preferably a distribution center.</li><li>Be skilled on Excel, Microsoft Word, and Access programs; PEOPLE NET or similar programs (preferred).</li><li>Have experience in managing drivers to include hiring, training, motivating teammates, and resolving teammate relations issues.</li><li>Be able to write reports, business correspondence, procedure manuals, and inter-company memos/outside correspondence.</li><li>Have minimum of 2 years of accounting, planning, analytical and/or reporting experience, in positions with increasing responsibility is preferred.</li><li>Be able to effectively present information and respond to questions from groups of managers, customers, vendors, and teammates.</li><li>Be able to define problems, collect data, establish facts and draw valid conclusions.</li><li>Have knowledge of distribution systems to include order routing, backhaul and transfer procedures. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the Restaurant, Retail, and E-Commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing teammate training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Asst Manager, Transportation

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Mission South branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.The Mission South is located at: 201 S. Military Dr., San Antonio, TX 78221.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Mission South Branch Member Service Representative - Part Time

<h3>Job Description:</h3>The RoleThe Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and accurately while adhering to policies, procedures, and regulatory guidelines. The associate will utilize internal as well as external systems and partner with various departments to settle DTCC related transactions. Responsibilities will include reviewing and processing exceptions and other tasks associated with DTCC Settlements.The Expertise and Skills You Bring <ul><li>College degree preferred</li><li>3+ years of DTCC Settlement systems (Settlement Web; DTCC Portal; etc.) experience required</li><li>Understanding of industry regulations</li><li>Attention to details while being efficient and effective</li><li>Ability to communicate effectively with internal and external business partners</li><li>Highly motivated with the ability to complete assigned tasks in a timely and accurate manner</li><li>Ability to work effectively in a team-oriented environment</li></ul>The TeamThe Operations &amp; Services Group (OSG) provides superior customer service to Fidelity’s brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily. OSG has a need for a Brokerage Operations Representative in DTCC Settlements. The DTCC Settlements team exists to ensure DTCC Settlements related transaction exceptions are resolved in a timely manner. Resolution of exceptions ensures transaction completion for our clients. Our stakeholders are our internal and external business partners, and, ultimately, Fidelity’s clients.Note: This role does not support sponsorship.<h3>Certifications:</h3><h3>Category:</h3>Brokerage OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Brokerage Settlement Support Representative III - Institutional and Retail Operations

<h3>Job Description:</h3>At Fidelity, we are seeking a highly motivated and experienced Application Security Architect to drive strategic security initiatives across our entire technology landscape. In this role, you will work directly with product and engineering teams across Brokerage Recordkeeping Technology (BRT), Trade Management Engineering (TME), and Enterprise teams to design secure solutions that meet business priorities for initiatives. The TeamYou will a member of the Architecture team that provides the direction, decisions and solutions for Brokerage Recordkeeping Technology and Trade Management Engineering groups. Throughout the implementation of the proposed solutions, you will work closely with the product and engineering teams and with the enterprise to lead the efforts to come up innovative Security Architecture solutions and strategies.Qualifications<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Deep understanding of application security frameworks, disciplines and practices, experience with secure application development and application security risk mitigation techniques.</li><li>Deep technical understanding of and experience with security technologies including, but not limited to, Identity and Access Management, cryptography, key management, OIDC, OAuth, SAML, Azure AD, OPA.</li><li>Experience architecting and implementing solutions for identity management including single sign-on and federated identity management, authorization and identity provisioning.</li><li>Depth of knowledge in architecture and an ability to translate business objectives into technology solutions. Experience in a wide array of architecture patterns including architecting highly performant systems, event-driven architectures, APIs, data architecture and security architectures. </li><li>Deep experience in architecting, designing &amp; building highly scalable, low-latency applications </li><li>Passion for staying current on technology trends to shift direction and get results.</li><li>Demonstrated desire and hands-on skills to turn concept and theory into pragmatic implementations by performing end-to-end hands-on proofs of concept, providing concrete solutions and clear migration plans to enable adoption.</li><li>Organizational savvy and mature, with ability to work effectively across different organizational units and business groups.</li><li>Demonstrated ability in defining new and/or evolving existing strategies, aligning with enterprise direction, collaborating with, and influencing technology partners to adopt and implement accordingly.</li><li>Experience addressing unique security considerations of cloud computing, especially that of AWS.</li><li>Experience working with security vendors</li><li>Experience guiding and coaching engineering teams regarding security best practices and following through with oversight on implementation.</li><li>Good interpersonal and communication skills</li><li>Passion and curiosity to work with others to foster ideas and produce creative solutions to intricate problems while making smart choices balancing design and delivery.</li><li>Experience of developing applications with Java, SpringBoot, Node, and experience working with API’s (both API Development &amp; API Consumption) </li><li>Experience in designing, developing, and deploying applications on AWS. Practical knowledge of a broad range of AWS services, including compute, containers, databases, analytics, and security. </li><li>Well-grounded knowledge of engineering and continuous delivery practices</li></ul>Responsibilities<ul><li>Collaborate with product teams to understand security requirements and deliver effective solutions.</li><li>Design and implementation of robust, scalable application security architecture solutions that support the business.</li><li>Continuously evaluate security architecture trends and the emerging threat landscape and integrate new technologies and tools to enhance security capabilities.</li><li>Conduct hands-on POCs and provide proven migration paths for product teams to advance our roadmap</li><li>Engage with product and engineering leads and senior management on product and delivery requirements and positively influence roadmaps.</li><li>Drive adoption of enterprise standards and best practices, and promote changes in process, standards, or technologies when necessary.</li><li>Develop and produce high quality documentation for strategic security architectures, that are aligned with overall business strategy</li><li>Mentor application delivery teams regarding security architecture and secure development best practices.</li></ul>The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director Architecture

<h3>Job Description:</h3>The RoleFFIO’s Global Middle Office is seeking a highly motivated Senior Analyst to fill a role in our Reconciliation department with dynamic responsibilities. This role will be responsible for a range of the Claims Team tasks but will also assist the team with complex position confirmations. Limited opportunities for tax reclaims, audit support, and other work also exist.<h3>The Expertise and The Skills You Bring</h3><ul><li>Experience with FCR and/or any type of reconciliation work strongly preferred</li><li>Experience with Outlook, Word, and Excel strongly preferred</li><li>Experience with InvestOne strongly preferred</li><li>Knowledge of custodian, transfer agent, and auditor functions preferred</li><li>Knowledge of Agile practices and an Agile mindset preferred</li><li>Bachelor’s or other degree preferred</li><li>Highly motivated—a self-starter who is eager to learn</li><li>Diplomatic: excellent communication skills</li><li>Strong work ethic, motivation, and proactive</li><li>Outstanding ability to optimally prioritize multiple competing tasks at once</li><li>Phenomenal ability to work quickly in a dynamic, high-volume environment</li><li>Team-first mindset</li><li>Efficient execution of the Claims Team tasks</li><li>In collaboration with others on the team, timely completion of monthly and/or quarterly complex position confirmations</li><li>Willingness to assist the team in other areas of thin coverage (tax reclaims, audit support, and so on)</li><li>Culture change agent: Informal influence to push us to a more flexible way of working</li><li>Desire to constantly question task work: How can it be done better?</li></ul>Note: Fidelity is not providing immigration sponsorship for this position ​<h3>The Team</h3>Fidelity Fund &amp; Investment Operations (FFIO) provides accounting and investment management support services for over 6,000 retail and institutional mutual funds and other retail and institutional investment products servicing over $3.9 trillion of discretionary assets.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Analyst, Reconciliation

<h3>Job Description:</h3>Senior/Director, Client Service ManagerThe RoleYou will be the primary Fidelity client service contact for Defined Contribution (e.g., Qualified, Non-Qualified) and Workplace Benefits for some of Fidelity’s largest institutional clients. As the main contact, you collaborate with a matrixed service team chartered to deliver contractual commitments to strategic clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity’s offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service.The TeamThe Strategic Market CSM organization provides record keeping to more than 330 clients representing more than $1.5 trillion assets under administration and 11 million participants. Our clients view us as a trusted partner who demonstrates expertise in client services, specializes in workplace benefits and uses the power of Fidelity’s community to generate greater well-being for strategic market clients.The Expertise You Bring<ul><li>8-12+ years of experience within the financial service industry with client facing expertise</li><li>Demonstrated understanding and experience with Workplace Benefits plan administration (e.g., Defined Contribution, Non-Qualified, Heath Savings Account, Student Debt, Goal Booster with Payroll and Workplace Giving)</li><li>Bachelor’s degree or equivalent work experience</li><li>FINRA licenses permitted but not required</li></ul>The Skills You Bring<ul><li>Strong leader with ability to influence and navigate within a highly complicated, matrixed environment</li><li>Demonstrated ability to deliver against challenging goals and objectives</li><li>Excel in providing proactive consultation to external clients and internal partners</li><li>Possess the ability to build relationships with individuals at all levels of the organization</li><li>Strong, strategic problem solver and storyteller who can measure the effectiveness of solutions and communicate the value to business partners and clients</li><li>Proven track record to provide solutions to complicated issues; a naturally creative problem solver who can work with colleagues and business partners in new and different ways to deliver results</li><li>Balance and prioritize multiple, concurrent objectives while meeting or exceeding targets</li></ul>The Value You Deliver<ul><li>Handle day-to-day record keeping for a defined set of strategic market clients, representing $10-$20 billion record keeping assets</li><li>Generate new points of view, champion bold ideas, and collaborate with more than 25 Workplace Investing and Fidelity functional business partners to define innovative solutions and implement scalable practices</li><li>Possess and convey experienced knowledge of workplace products, plan sponsor plan provisions and governing body regulations</li><li>Identify, surface, and effectively lead resolution of service issues (e.g., plan design, participant, risk/compliance) with appropriate business partners</li><li>Understand client service requests and coordinate with internal business partners to effectively scope effort and cost, allocate appropriate resources, define project plan, and deliver against agreed upon timeline</li><li>Participate in the delivery of a Client Service Management strategy to enhance the overall ecosystem, cultivate Fidelity talent, and optimize the plan sponsor experience</li></ul>Salary Grade<ul><li>Senior, CSM – grade 6 or Director, CSM – grade 7 based on skills and work experience</li></ul> Travel<ul><li>Required – between 10% -15% of the time annually</li></ul>Location<ul><li>This position does have a remote work option if you are not located near a Fidelity location</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior/Director, Client Service Manager

<h3>Job Description:</h3>We are seeking a detail-oriented and collaborative Quality Assurance Product Analyst to support the full product development lifecycle. This role is responsible for gathering and documenting detailed front-end requirements, defining testing strategies, and executing product acceptance testing to ensure high-quality product delivery. This role will work closely with product managers, engineers, and business stakeholders to translate business needs into actionable user stories and ensure solutions meet expectations through detailed testing. Responsibilities include:Discovery &amp; Requirements Definition <ul><li>Write and maintain detailed requirements that meet the Definition of Ready</li><li>Collaborate with UX, Legal, Compliance, Risk, and Business stakeholders to define product requirements and ensure alignment with regulatory and operational standards</li><li>Maintain and update analysis artifacts (e.g., use cases, process flows, business rules) to support execution</li></ul>​Testing &amp; Delivery <ul><li>Create detailed test plans and ensure clarity on acceptance criteria</li><li>Lead and execute End-to-End Business Acceptance Testing </li><li>Ensure traceability of test cases to business requirements and document test outcomes</li><li>Support deployment readiness and post-release validation activities</li></ul>​Stakeholder Engagement &amp; Communication <ul><li>Facilitate refinement sessions to ensure stories are well understood and actionable</li><li>Lead stakeholder demos and impact analysis reviews to showcase deliverables</li><li>Act as a subject matter expert during release planning, product reviews, and retrospectives</li><li>Communicate issues, risks, and client feedback clearly and promptly</li></ul>​Strategic Contribution <ul><li>Identify and document product and process improvement opportunities and share insights with the product team</li><li>Champion change and operational readiness across teams</li></ul>The Expertise and Skills You Bring <ul><li>Strong analytical and problem-solving skills with attention to detail</li><li>10+ years of work experience in product analysis, business analysis, or digital transformation roles</li><li>Strong understanding of development process </li><li>Demonstrated experience in writing clear, concise product documentation, and acceptance criteria</li><li>Experience with user acceptance testing, business process modeling, and stakeholder engagement</li><li>Ability to lead discovery, facilitate workshops, and manage cross-functional collaboration</li><li>Bachelor’s degree or higher (or equivalent practical experience)</li><li>Motivated mindset with a sense of ownership</li></ul>The Team Fidelity Labs is Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building new technology, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at <a href="https://labs.fidelity.com/" target="_blank">labs.fidelity.com</a>. The base salary range for this position is $95,000-186,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Quality

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