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At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise.GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every dayGREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive costStrategic Priorities:<ul><li>Portfolio: Best buildings in the best places at the most competitive costs</li><li>Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand</li><li>Hospitality: Frictionless experiences for colleagues across moments that matter</li><li>Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk</li></ul>The Executive Concierge will be the first point of contact for our Executive Level floors. This individual will represent the company with the utmost professionalism, delivering elevated guest experiences for our Executive Committee, Board of Directors, and some of the most influential leaders and stakeholders within our ecosystem, ensuring that every detail reflects the Amex culture. The ideal candidate will be polished and professional, possess exceptional communication skills, a poised demeanor, with a hospitality-driven mindset.<ul><li>Deliver a Seamless Executive &amp; Guest Experience</li></ul>The Executive Concierge serves as the primary host and point of contact for Executive Leaders, Board Members, and guests, setting the standard for professionalism and hospitality on the Executive Level floors. Every interaction is managed with discretion, polish, and a deep commitment to excellence, reinforcing both the organization’s values and its reputation at the highest levels. With an anticipatory, concierge-driven approach, the Executive Concierge curates a seamless and personalized guest journey, ensuring that from arrival to departure, each experience is effortless, memorable, and reflective of the prestige of our brand.<ul><li>Orchestrate Executive Floor Operations</li></ul>The Executive Concierge oversees the day-to-day readiness of executive-level spaces, including reception areas, conference rooms, and lounges, ensuring that each environment consistently reflects the organization’s standards of excellence. Working cross-functionally with Workplace Experience, Security, Facilities, and IT, this role orchestrates flawless service delivery and seamless operations across the Executive Level. By coordinating meeting and event logistics with precision and polish, the Executive Concierge creates a brand-aligned environment that is both functional and distinguished, while always elevating the experience.<ul><li>Act as a Workplace Experience Ambassador</li></ul>The Executive Concierge represents the company’s values and culture by delivering elevated service and thoughtful engagement with every interaction. This role actively captures and shares executive and guest feedback to drive continuous improvement in the workplace experience, ensuring that services evolve to meet the highest standards of excellence.<ul><li>Deliver a Seamless Executive &amp; Guest Experience</li></ul>Maintain a refined and welcoming environment across all executive-facing touchpoints, reinforcing the organization’s culture and brand through polished presentation and service.Serve as the primary host and point of contact ensuring every interaction reflects professionalism, discretion, and the highest standards of hospitality.Anticipate and respond to executive and guest needs by delivering a concierge-caliber service journey that is seamless, personalized, and aligned with the company’s reputation for excellence<ul><li>Orchestrate Executive Floor Operations</li></ul>Oversee the day-to-day readiness of executive-level spaces, including reception areas, conference rooms, and lounges, ensuring they consistently reflect organizational standards of excellence.Partner with Workplace Experience, Security, Facilities, and IT teams to deliver seamless, cross-functional support that sustains flawless operations on the Executive Level.Coordinate with EA, DA and VPAs to execute event logistics with precision and polish, ensuring spaces, services, and experiences remain consistently professional, and brand aligned.<ul><li>Act as a Workplace Experience Ambassador&nbsp;</li></ul>Create a welcoming environment on the Executive Floors by fostering positive interactions that reflect the Amex’s culture and Blue Box Values.Capture and share executive and guest feedback to drive continuous improvement in workplace experience services, ensuring evolving needs are consistently met with excellenceRequired Qualifications:<ul><li>High school diploma or equivalent required.</li><li>Bachelor’s degree in hospitality, Business Administration, Communications, or a related field strongly preferred.</li><li>Minimum of 5+ years’ experience as an executive-level receptionist, concierge, or in a high-touch hospitality role.</li><li>Experience in a corporate or luxury hotel environment is strongly preferred.</li><li>Experience in working within strict security protocols is strongly preferred.</li><li>Exceptional interpersonal and communication skills (verbal and written), with a polished and professional presence.</li><li>Corporate real estate operations and/or security protocols preferred but not required.</li><li>Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Executive Concierge

At American Express, our culture is built on a 175-year history of innovation, shared At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Director of Digital Workplace Strategy &amp; Governance will be a pivotal leader in driving a globally coordinated portfolio strategy across the Digital Workplace and Global Real Estate &amp; Workplace Enablement organizations. This role will serve as the central hub, shifting the operating approach from fragmented, regional initiatives to a unified, enterprise model.The Director will champion early and continuous collaboration between Digital Workplace and Global Real Estate teams, ensuring every initiative is experience-led and technology-enabled from the outset. By embedding principles of global standards with regional flexibility, transparency, scalability, and risk management, the Director will create future-proof solutions that deliver maximum business value.Ultimately, this role is accountable for ensuring a seamless, consistent, and impactful colleague experience worldwide—turning workplace strategy into a strategic enabler of business successJob DescriptionThe Director will be responsible for leading the definition of and driving the core principles of this new model, ensuring its successful adoption across all global GREWE initiatives. This includes:The Director will be responsible for leading the definition of and driving the core principles of this new model, ensuring its successful adoption across all global GREWE initiatives. This includes:•&nbsp;&nbsp;&nbsp;&nbsp;Serve as the central point of contact for collaboration, aligning technology and real estate teams to co-develop and execute a unified, global portfolio strategy.•&nbsp;&nbsp;&nbsp;&nbsp;Co-develop and enforce a set of global standards for the digital workplace experience, ensuring consistency and accountability while allowing for regional adaptations.•&nbsp;&nbsp;&nbsp;&nbsp;Establish and manage shared platforms for transparent communication regarding project roadmaps, pipelines, and status updates to eliminate surprises and foster a culture of shared ownership.•&nbsp;&nbsp;&nbsp;&nbsp;Ensure technology is integrated from the earliest stages of ideation to proactively reduce risk, increase value, and build solutions that are operationally ready from day one.•&nbsp;&nbsp;&nbsp;&nbsp;Co-create future-ready GREWE new builds and transitions by embedding scalable, technology-enabled solutions into design and delivery, ensuring operational resilience, adaptability to evolving business needs, and a consistently elevated colleague experience.Qualifications &amp; SkillsTo succeed in this role, the ideal candidate will possess a strategic mindset and a proven track record of driving significant organizational change.•&nbsp;&nbsp;&nbsp;&nbsp;7+ years of progressive leadership in workplace technology, digital workplace strategy, real estate/technology integration, or related fields•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to lead and influence senior-level stakeholders in a global, matrixed environment. Experience in transitioning from tactical project management to strategic portfolio management.•&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of business drivers and the ability to connect technology initiatives to measurable business outcomes, including financial planning and investment alignment.•&nbsp;&nbsp;&nbsp;&nbsp;Deep expertise in developing and implementing governance frameworks, managing complex programs, and ensuring accountability across a global organization.•&nbsp;&nbsp;&nbsp;&nbsp;Exceptional interpersonal and communication skills with the ability to build consensus and foster a culture of shared ownership and collaboration among diverse teams.•&nbsp;&nbsp;&nbsp;&nbsp;A forward-thinking leader who understands the role of technology in enhancing colleague experience and has experience with agile methodologies, AI-driven support, and building scalable enterprise solutions.•&nbsp;&nbsp;&nbsp;&nbsp;The ability to identify systemic issues and create a clear framework for resolution, particularly in areas of process inefficiency or misaligned resources.Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Digital Workplace Global Real Estate Strategy & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by identifying, testing and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers and contribution policy with external data partners (including credit bureaus) to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm. The Senior Manager/Manager will be part of the Open Finance and Banking Data Strategy team. This team is dedicated to optimizing the value of existing data and to defining the roadmap for new banking and open finance data that will help uplift credit underwriting and line management, fraud and credit bust-out verifications. The Senior Manager/Manager will also play a key role supporting the strategy, impact, and opportunities of the new US 1033 Open Banking regulation to CFR inbound use-cases in collaboration with other enterprise teams. The remit of the role primarily spans across the commercial and consumer landscape in US but can support open finance and banking thought leadership in non-US markets. The candidate will lead collaboration with our strategic partners, help deepen in-house expertise on banking data assets, support new behavioral data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls.Responsibilities include:<ul><li>Lead and support Open Finance and Banking data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze existing and new banking data sources to uncover opportunities that will optimize our data solutions &amp; purchases and address business needs</li><li>Own third party relationships and manage all aspects of relationship including data quality and relationship monitoring, product performance, data testing/use cases and contract negotiations</li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence</li><li>Develop metrics to deliver strong controls and insights</li><li>Closely partner with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Fraud, Banking &amp; Payments Strategy and Decisions Science to successfully design, implement, monitor, and govern strategies related to external banking data</li><li>Collaborate with external strategic partners to influence data product development</li><li>Be able to handle urgent escalations and time sensitive risk events.</li><li>Influence, lead and communicate across a broad range of audiences, including internal and external senior leadership</li></ul>Minimum Qualifications:<ul><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Good communication and influencing skills with an ability to translate data and analytics into business insights and recommendations, conceptualize and sell ideas</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>At least 5 years of experience in a financial services organization in data or strategy function</li><li>Knowledge of Banking, Open Finance or Credit data ecosystem preferred</li><li>Bachelor or Master's Degree required, concentration in a quantitative field or business management preferred</li><li>Experience in managing people preferred</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager – Open Finance & Banking Data Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<h4>About the Team:</h4>The Finance Control Management Risk ID, Assessment, and Testing team focuses on identifying, assessing, mitigating, and reporting on Operational and Compliance Risks across Finance processes and associated controls. This ensures compliance with regulatory standards and internal policies while strengthening the resiliency of Finance by applying a consistent methodology to managing current and emerging risks.This team is a key driver in building a more risk-aware, well-governed Finance function.<h4>Role Summary:</h4>As an Analyst, you will support the implementation of risk identification, assessment, and testing activities across the Finance organization. The role involves engaging with stakeholders to ensure strong control governance, risk transparency, and alignment with enterprise risk management standards.This role is a great fit for someone with foundational experience or exposure to risk and control concepts, whether through internships, academic projects, or early-career roles. While deep expertise isn't required, familiarity with risk identification, control design, or testing is important, as these concepts will be part of the day-to-day work.We're looking for someone who is disciplined, accountable, curious, and proactive—a strong individual contributor who communicates clearly, asks thoughtful questions, and thrives in a collaborative, evolving environment. This person brings a learning mindset, is comfortable navigating ambiguity, and is eager to play a role in the ongoing RCSA transformation and broader risk maturity initiatives.<h4>Key Responsibilities:</h4><ul><li>Identify, document, and maintain risks across Finance processes and systems</li><li>Support and facilitate Risk and Control Self Assessments (RCSAs) with process owners and control leads</li><li>Contribute to control testing and monitoring activities, including QA reviews and vertical testing</li><li>Review and enhance existing control categorization and process-control mapping</li><li>Help document updates to risk registers, issue logs, and risk profiles</li><li>Participate in ongoing transformation efforts to meet second-line expectations and enterprise standards</li><li>Share insights, observations, and risk themes to drive awareness and improvement</li><li>Demonstrate ownership of deliverables, timelines, and quality of output</li></ul>Minimum Qualifications:<ul><li>Analyst: 1–3 years of relevant experience in risk management, internal audit, controls testing, or compliance</li><li>Strong understanding of operational risk principles, control testing, and risk lifecycle</li><li>Experience in interpreting data, identifying trends, and drawing actionable insights</li><li>Excellent written and verbal communication skills, with the ability to communicate clearly and frequently</li><li>High attention to detail, with strong organizational and documentation skills</li><li>Demonstrated ability to work both independently and collaboratively in cross-functional settings</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Risk, Business, or Accounting; advanced degrees or certifications (e.g., CPA, CIA, CRMA) are a plus</li><li>Familiarity with risk assessment methodologies, GRC platforms, and/or dashboarding tools</li><li>General understanding of financial services and regulatory expectations</li><li>Prior involvement in control transformation or risk process redesign initiatives</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Executive Protection Senior Special Agent (EPSSA) is responsible for providing the physical protection and security of the Company's most senior leaders by monitoring their business agendas, travel itineraries and event attendance. This role demands the highest standards of professionalism, discretion, and security expertise in providing physical protection and logistical support to high-profile business executives, political figures, and other individuals at risk. The EPSSA will be responsible for safeguarding clients’ safety, privacy, and well-being in a variety of dynamic environments while maintaining an unwavering commitment to excellence.Although the EPSSA will perform executive protection duties, there are numerous administrative responsibilities. The EPSSA also manages oversight of corporate events, participate in security staffing of those events, maintaining strong relationships with corporate event staff, liaison and connectivity with all internal Global Security personnel.How will you make an impact in this role?<ul><li>Focus: Ensure the safety, security, and privacy of senior executives by providing tailored protection services that meet individual needs and circumstances.</li><li>Surveillance and Monitoring: Actively monitor people, properties, public events, and travel routes for potential threats, using advanced technology and situational awareness to detect and assess risks.</li><li>Access Control: Implement and enforce strict access control protocols, screening visitors, controlling entry points, and managing security perimeters to prevent unauthorized access.</li><li>Physical Protection: Provide close personal protection during domestic and international travel, public appearances, and private events. Escort senior executives in possible elevated-risk environments, ensuring constant vigilance and readiness to respond to any threats.</li><li>Threat Assessment and Mitigation: Continuously assess risks, identify potential threats, measured responses. Proactively intervene in situations that may pose a security concern.</li><li>Emergency Response: Be prepared to act decisively in emergency situations, responding quickly and effectively to security breaches, medical emergencies, or any event requiring immediate action.</li><li>Discreet Operations: Maintain a low profile and operate with the utmost discretion, ensuring that privacy is respected while providing top-tier protection.</li><li>Logistical Support: Coordinate and manage logistical elements of movement, including travel arrangements, secure transportation, and event security, ensuring all aspects of security are covered.</li></ul>Minimum Qualifications<ul><li>Security Experience: 7+ years of prior experience in law enforcement, military, or executive protection. Experience with high-net-worth individuals or public figures.</li><li>Physical Fitness: Exceptional physical fitness and the ability to pass a rigorous physical standard. The role requires stamina, strength, and the ability to perform under pressure.</li><li>Observation Skills: Acute attention to detail and the ability to identify potential threats, even in crowded or chaotic environments. Must be capable of maintaining situational awareness at all times.</li><li>Communication Skills: Strong verbal and written communication skills to coordinate with team members, law enforcement, and other stakeholders. Ability to articulate security protocols and make critical decisions clearly.</li><li>Decision-Making Ability: Excellent judgment and the ability to make quick, sound decisions under high-pressure situations. Ability to assess risk and take appropriate action in a fast-paced environment.</li><li>Training and Certifications: Advanced training in executive protection (e.g., EP courses, defensive driving, firearms training) from a recognized institution is required. Additional certifications in CPR/first aid, medical response, and crisis management are preferred.</li><li>Background and Integrity: Must successfully pass an extensive background investigation, including unannounced drug screening, periodic criminal history check, and credit report review. A demonstrated history of integrity, discretion, and professionalism is essential.</li><li>Flexibility: Ability to travel frequently, including domestic and international locations, and work flexible hours, including evenings, weekends, and holidays. On-call 24/7/365.</li><li>Professionalism and Discretion: Ability to maintain a high level of confidentiality and discretion, especially in sensitive situations. A strong ethical compass and ability to represent our company in a professional manner at all times.</li><li>Must obtain a New York State armed guard license and a HR218 retired LEO, federal carry pistol permit.</li><li>Must be qualified for a TSA/ASO certification. Corporate support for this certification is available.</li><li>Graduate from an accredited recognized Law Enforcement Academy with extensive experience in executive protection. Example: US Secret Service (USSS); Department of State Security (DSS); FBI; NYPD Intelligence; etc.</li><li>Strong problem-solving skills and the ability to think critically in dynamic, high-risk situations.</li><li>Self-motivated, detail-oriented, and a proactive team player.</li><li>Capacity to stay calm and composed in high-stress or emergency scenarios.</li><li>Ability to build strong, trust-based relationships.</li><li>Possess a US Passport.</li><li>Bachelor’s degree.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Protection Senior Special Agent

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express is on a mission to provide the world’s best customer experience every day. Rooted in this vision is the work of the Technology Risk &amp; Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve our mission!This is a full-time, entry-level opportunity to demonstrate knowledge gained and apply it in a dynamic, hard-working Technology Risk &amp; Information Security team! Responsible for assisting with activities designed to systematically run information security, such as security investigations, intelligence, assurance, and/or other project oversight, including developing standard methodologies for information security standards and handling IT controls and compliance with regulatory mentorship.  <ul><li>Security Incident Response/Threat Intelligence:<ul><li>Act as the front line of defense at American Express protecting the brand, employees, assets and card members across the globe against threats 24/7/365  </li><li>Minimize risk of cyber attacks and focus on detection and response of threats  </li><li>Monitor, detect, and respond to security events and incidents that affect AXP globally  </li></ul></li></ul><ul><li>Infrastructure, Application, Network, Cloud, &amp; AI/ML Security:<ul><li>Drive risk reduction through the rapid identification and remediation of vulnerabilities across the company </li><li>Deliver secure network solutions that enable secure operations and highly available products and services for our customers  </li><li>Safeguard AXP data, customers, and brand through continuous monitoring and testing of production application environments  </li></ul></li></ul><ul><li>Data Loss Prevention:<ul><li>Protect our customers, partners, and colleagues from the loss of sensitive information through normal business processes and/or malicious actors  </li><li>Monitor and block sensitive data loss where legally permissible  </li><li>Identity and Access Management/Authentication  </li><li>Deliver centralized Enterprise Identity and Access Management products  </li><li>Provide authentication, authorization, and full lifecycle management capabilities  </li><li>Reduce, manage, and monitor risk associated with identity and access to AXP resources  </li></ul></li></ul><ul><li>Cryptography/Encryption Services:<ul><li>Protect all forms of sensitive information, on all platforms, resulting in protection of the Brand and information assets, and regulatory compliance  </li><li>Deliver cryptographic and key management solutions, and manage and operate secure cryptographic platforms  </li><li>Drive continuous enhancement to data protection   </li></ul></li></ul><ul><li>Governance, Risk, Compliance:<ul><li>Bridge traditional boundaries between cyber and IT risk and growing partnerships with IT and the business to drive risk reduction in the company </li><li>Innovate Risk Management through enhancements in tooling and automation of processes; expand the capabilities of technology risk management  </li><li>Extend risk management and control expertise beyond the information security domains into IT development organizations and the business  </li></ul></li></ul><ul><li>Cyber &amp; Technology Risk Analytics:<ul><li>Develop and implement advanced machine learning models that identify patterns, anomalies, and potential cyber threats, providing real-time insights to enhance American Express's security posture </li><li>Collaborate with cross-functional teams to build customized data-driven solutions that drive actionable recommendations, enabling these teams to make more informed decisions </li><li>Help build the future by designing and leveraging Generative AI products for our Cyber Security Teams to increase workplace efficiency and consistency </li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree program in Cyber Security, Computer Science, Software Engineering, Information Systems, or other related field </li><li>Expected graduation date between December 2025 and June 2026 </li></ul>Preferred Qualifications:<ul><li>Strong verbal and written communication skills  </li></ul><ul><li>Knowledge or awareness in information security, compliance, assurance, and/or other security standard processes and principles  </li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Full-Time Associate - 2026 CyberOps & Assurance, Technology - Phoenix, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The RRM Analyst will&nbsp;become a Subject Matter Expert on the data generated during regulatory exams and findings to deliver effective reporting to various stakeholder groups.&nbsp;&nbsp;The position will also support the RRM Manager and Director in&nbsp;risk management-related activities and various exam/findings-related deliverables.&nbsp;Key responsibilities will include:<ul><li>Data management, which includes data entry of regulatory information in the system of record.</li><li>Maintaining RELM’s Tableau repository</li><li>Updating and creating Tableau reports to support reporting to various stakeholders</li><li>Assisting in the preparation of Control Rating, Committee, Business Unit, and other reporting</li><li>Analyzing exam data to provide business partners advanced insights and information to drive exam and remediation strategy</li><li>Conducting quality control on key regulatory deliverables, in partnership with US Regulatory Relations</li><li>Supporting other risk management-related efforts and exam/findings-related deliverables</li></ul>Minimum Qualifications<ul><li>Highly collaborative, with ability to build relationships with internal stakeholders</li><li>High attention to detail, sense of follow-through, and accountability</li><li>Strong communication skills both verbal and in writing</li><li>Ability to effectively manage multiple priorities</li><li>Solid analytical skills with the ability to translate data into actionable communications</li><li>Adept with Microsoft Office suite, with a focus on MS PowerPoint and Excel</li><li>Experience with Tableau and other reporting and AI platforms</li><li>Willingness to become a Tableau or similar application developer</li><li>Bachelor’s degree required, advanced degree a plus</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst, Regulatory Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Network ServicesGlobal Network Services (GNS) is responsible for the card issuing and merchant acquiring partnerships that comprise the American Express Network. GNS operates in 110 geographies and GNS partners issue over 60 million cards on the Amex Network. GNS North America is focused on growing issuing partnerships that drive complementary scale and relevance for American Express in the US and Canada. The GNS N.A. team manages a portfolio of existing bank partnerships (e.g., Credit One, Navy Fed, USAA), cobrand programs (e.g., Coinbase, Square, Rakuten, NASCAR, Macy's), and other issuing ecosystem and enabling partnerships.&nbsp;Business DevelopmentThe GNS N.A. New Business Development team is responsible for signing new issuing partnerships with banks, brands, and technology providers interested in launching card programs on the American Express Network. The New Business Development team has end-to-end responsibility for new partnerships including strategy, pipeline, prioritization, pitches, contracting, and process/diligence. The Analyst for our Agile Partner Platform will be responsible for supporting new business development activities with a focus on new cobrand programs, particularly in the fintech space. This person will partner closely with the Director of New Business Development and GNS NA leadership team to cultivate and prioritize a robust new business pipeline, develop winning strategies to secure new partnerships, refine compelling prospect pitches and efficiently manage contracting and diligence with prospects and partners. A successful candidate will have a strong will to win, be an effective listener and communicator, have the drive to establish and grow numerous internal and external relationships, be genuinely curious about our business, and that of our partners/prospects, and always uphold the Blue Box values.&nbsp;How will you make an impact in this role?<ul><li>Serve as subject-matter-expert in the evolving card issuing landscape, with a focus on identifying trends and prospects of importance to the New Business team</li><li>Identify opportunities and cultivate a robust new business pipeline across cobrands &amp; enabling partners&nbsp;</li></ul><ul><li>Drive pipeline updates &amp; prioritization through prospect assessment and consistent alignment with GNS NA leadership team&nbsp;</li></ul><ul><li>Develop winning strategies to secure new partnerships through research, creative product ideation, and relationship building&nbsp;</li></ul><ul><li>Refine compelling prospect pitches by crafting a great first draft, and thoughtfully iterating and preparing with key stakeholders&nbsp;</li></ul><ul><li>Oversee administrative activities, supplier relations (SOW creation, invoicing) and PRSA/risk processes for the GNS NA New Business team&nbsp;</li><li>Manage SOP process for engaging, documenting, and reviewing prospects from initial diligence checks to final review and approval</li></ul>Minimum Qualifications<ul><li>Highly motivated self-starter who is eager to dive in and independently support winning strategies that meet defined objectives</li></ul><ul><li>An effective listener and communicator – you listen carefully, ask probing questions, and speak clearly with conviction&nbsp;</li></ul><ul><li>A genuine curiosity about the Network business and the various industries and business models in which our partners and prospects operate&nbsp;</li></ul><ul><li>Ability to balance multiple competing priorities that require engaging numerous internal and external stakeholders&nbsp;</li></ul><ul><li>Comfortable driving initiatives forward without perfect information or an established process&nbsp;</li></ul><ul><li>Strong personal &amp; professional presence, with the ability to interact with and influence colleagues &amp; cross-functional partners at various levels of the organization&nbsp;</li></ul><ul><li>Exceptional communication skills across e-mail, Word, &amp; PowerPoint&nbsp;</li></ul><ul><li>Undergraduate degree and 2 years of work experience with at least 1 year within payments, financial services, fintech or related space required&nbsp;&nbsp;</li></ul>Preferred Qualifications<ul><li>A passion for payments, the evolving credit card landscape, financial services innovation, and partnerships</li><li>Understanding of credit card landscape, economics, and value proposition is a bonus</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst, New Business - Fintech Agile Partner Platform

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.&nbsp;The Biomedical Technician is responsible for overseeing the overall operational condition, maintenance and repair of all water treatment equipment, all medical equipment and mechanical/electrical systems to ensure patient safety and the safety of all staff operating such equipment for their assigned clinic(s).ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.&nbsp;<ul><li>Demonstrate effective use of supplies and staff labor hours.</li><li>Assist with purchasing as needed: place orders, perform weekly and month end inventory counts.</li><li>Be familiar with the overall procedures used in Inventory Control (FIFO) and assist in the documentation and control of excess inventory.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic.</li><li>Troubleshoot, repair and maintain equipment as recommended by the manufacturer.</li><li>Repair, calibrate, test, clean and disinfect dialysis machines, water distribution loop and RO's according to protocol.</li><li>Perform water quality checks to include but not limited to: free chlorine, total chlorine, and water hardness testing.</li><li>Perform safety checks and tests on all pretreatment water equipment including but not limited to carbon tanks, water softeners, RO units, UV lamps and ultrafilters.</li><li>Collect samples of RO water and dialysate for microbiology testing according to protocol.</li><li>Collect water samples for AAMI analysis testing according to protocol.</li><li>Disinfection of central bicarbonate system and mixing tank according to protocol.</li><li>Disinfection of RO, distribution system, and hemodialysis machines according to protocol.</li><li>Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.</li><li>Perform electrical safety on dialysis machines and related equipment.</li><li>Be familiar with instruction manuals and operation for equipment in accordance with manufacturer's recommendations. Be capable of starting up and shutting down facility's equipment if necessary.</li><li>Maintain established preventative maintenance programs and required support documentation.</li><li>Maintain accurate maintenance records for the facility's equipment.</li><li>Have knowledge of the function and safe operation of water treatment equipment and related mechanical and electrical systems.</li><li>Address physical environment issues which could impact patient and staff safety.</li><li>Mix bicarbonate solution according to protocol. Mix acid concentrate solution according to protocol.</li><li>Assist in receiving, storing and stocking of supplies.</li><li>Be familiar with all emergency equipment and emergency operational procedures.</li><li>Use appropriate safety measures including personal protective equipment as necessary.</li><li>Be familiar with OSHA regulations.</li><li>Update Material Safety Data Sheets (MSDS) as required.</li><li>Be aware of all contracts and contacts necessary for the emergency repair of the clinic's equipment and mechanical systems.</li><li>Obtain quotes from reputable and approved contractors as needed to address physical environment issues.</li><li>Present technical summaries in QAPI meetings.</li><li>Maintain collaborative working relationship with Administrator(s). Partner with Administrator(s) to ensure clinic needs are met.</li><li>Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Respond effectively to inquiries or concerns.</li><li>Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.</li><li>Complete initial and annual technical training on clinical staff as required.</li><li>Instruct staff in use and care of equipment and answer questions.</li><li>Participate in team concepts and promote a team effort.</li></ul>

U.S. Renal Care

Dialysis Biomedical Technician

The RN Charge Nurse is responsible for overseeing nursing services each shift and functions as a nursing supervisor. This position provides daily supervision of staff on duty during operational hours.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li> Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li> Demonstrate effective use of supplies and staff labor hours.</li><li> Complete and document monthly review of patient medication profiles. Administer medications as ordered by the physician.</li><li> Assist physician during patient rounds and transcribe and implement physician orders timely.</li><li> Assist with the implementation of anemia management and medication protocols as requested.</li><li> Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements.</li><li> Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.</li><li> May give direct patient care to the extent of performing efficient, safe dialysis, if allowed by state regulations.</li><li> Responds to all emergencies in clinic.</li><li> Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.</li><li> Maintain collaborative working relationship with Medical Director and physicians.</li><li> Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities.</li><li> Assist in orientation of new staff as a preceptor or in assigning a preceptor.</li><li> Acts as resource person and participates in implementing and evaluating dialysis services and assures that policies and procedures are updated.</li><li>Assists Administrator in interviewing, hiring, evaluating, and disciplinary actions of center staff</li></ul>

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