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Salary Range:&nbsp;&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Enterprise Project Manager III is responsible for managing high priority and complex projects across the enterprise.&nbsp; The position is responsible for managing projects across the strategic priorities as well as programs across the business. This position integrates advanced project management practices with high-level analytical capabilities to ensure that initiatives are delivered on time, within scope and budget, and with measurable impact. The Project Manager III interfaces with all areas affected by the project, including end users, distributors, and vendors. &nbsp;This position partners with leadership and cross-functional teams to plan, execute, and evaluate projects to improve operational efficiency, regulatory compliance, and organizational performance. The Project Manager III applies both strategic insight and tactical execution skills to drive data-informed decision-making and deliver organizational value. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.<h4>Duties</h4>Manage the planning, execution, and delivery of projects across diverse business areas, including operational, clinical, strategic, and technology initiatives.Define project scope, goals, deliverables, timelines, and success metrics in collaboration with sponsors and stakeholders.Conduct high-level data and process analysis to inform project design, evaluate outcomes, and identify opportunities for improvement.Develop detailed project plans, schedules, budgets, and resource allocations.Monitor progress against milestones, manage risks, issues, and dependencies, and implement mitigation strategies.Prepare and present project updates, dashboards, and analytical reports to leadership and governance bodies.Facilitate cross-functional collaboration to ensure alignment and communication across departments.Ensure project compliance with legislation and organizational policies, procedures, and managed care regulatory requirements.Support post-implementation evaluation, including benefits realization, lessons learned, and continuous improvement.Mentor and guide project teams and business partners in project management and analytical best practices.Track maintenance of business needs and requirements.Develop detailed project plans, schedules, budgets, and resource allocations. <h4>Duties Continued</h4>Facilitate project meetings, status reports, and communications with cross-functional teams. Distribute project communication artifacts such as charter, budgets routinely to management, project team members, and other key stakeholders, actively soliciting and addresses feedback.Partner with key stakeholders to monitor budgets, forecast resource needs, and track key performance indicators.Ensure project documentation is maintained according to Project Management Office (PMO) standards and audit requirements.Collaborate with key stakeholders to coordinate implementation and sustainment activities. Apply subject expertise in evaluating business operations and processes. Identify areas where technical solutions would improve business performance. Consult across business operations, provide mentorship, and contribute specialized knowledge. Ensure that the facts and details are correct so that the projects meets the needs of the department, organization and legislation's policies, standards, and best practices. Provide training, recommend process improvements, and mentor junior level staff, department interns, etc. as needed.Performs other duties as assigned.<h4>Education Required</h4>Bachelor's Degree in Business Administration or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Business Administration or Related Field<h4>Experience</h4>Required:At least 5 years of progressive experience in project management, business analysis, or operations management within a healthcare or managed care organization.At least 4 years of moderate to complex project management experience. Experience working simultaneously on multiple projects.Experience and knowledge with different project management frameworks, including waterfall and agile.Proven experience leading complex, cross-functional projects involving multiple stakeholders.Strong experience in data and process analysis, performance measurement, and reporting.Preferred:Experience in regulatory complianceExperience managing project budgets.<h4>Skills</h4>Required:Advanced project management skills, including knowledge of Agile, Waterfall, and hybrid methodologies.Ability to build strong relationships and communicate effectively with internal and external stakeholders.Strong grasp of current communication, project tracking, and budget management technologies.Excellent facilitation skills, with proven knowledge of how to foster attendee participation and collaboration in small and large groups.Solid technical understanding and ability to define and refine requirements through a project lifecycle.Strong problem-solving skills to manage shifting priorities, demands and timelines.Strong analytical and critical thinking skills, with ability to interpret complex data and translate insights into actionable recommendations.Proficiency in project management and analytics tools (e.g., MS Project, Smartsheet, Jira, Power BI, Tableau, Excel).Excellent written and verbal communication skills, including executive-level reporting and presentations.Strong organizational, facilitation, and stakeholder management skills.Ability to build relationships and influence cross-functional teams and leadership.Deep understanding of managed care operations, quality improvement, and regulatory compliance.Adaptability and resilience in managing complex, fast-paced initiatives.Demonstrated ability to manage competing priorities and deliver results in a matrixed environment.Preferred:Knowledge of vendor management.Ability to understand healthcare or managed care landscape.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Agile or Scrum certification (e.g., Certified ScrumMaster)Lean Six Sigma Green BeltProject Management CertificateProject Management Professional (PMP)Program Management Professional (PgMP)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles

L.A. Care Health Plan

Enterprise Project Manager III

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Development Program Manager II supports the Strategic Investment, Innovation and Partnership team to advance core strategic initiatives, achieve impact and network and collaborate with key stakeholders, including funders and other experts in field.&nbsp; This leads development opportunities to leverage resources and impact investments and partnerships at L.A. Care.&nbsp; The position primarily provides support with research and funding opportunities and in addition supports investment program management as needed.The Program Manager (PM) II oversees one or more programs ensuring that the department management and key stakeholders define the program goals.&nbsp; This position is responsible for developing program assessment protocols for effectiveness and quality improvement. The PM II maintains the program standards of quality and performance.&nbsp; <h4>Duties</h4><h4>Work with key stakeholders on program implementation and facilitate communications with cross-functional departments on the status of ongoing activities, manage compliance to scope and reporting requirements.&nbsp; Obtain approvals from management.</h4><h4>Support new business/ program development including cost proposals, recruitment, collaborating, research/writing, coordinating activities.</h4>Responsible for research development opportunities. Research foundations and funders for opportunities to help leverage initiatives. Research other private and public stakeholders to support strategic relationships and partnership.<h4>Lead work to identify funding partners to leverage impact investments to support health care. Provide recommendations on financial management of assigned programs including developing, tracking, and updating budgets; monitoring monthly projections and actuals; obligated funds notifications; anticipate budget modifications and other financial matters. Review, edit, and contribute to technical deliverables and manage field assignments as required.</h4><h4>Provides program management support for strategic partnerships, relationships and investments (email, social and print) and membership. Contribute to L.A. Care’s investments, partnerships and giving culture.</h4><h4>Works as program manager for investment and partnership work from coordinating campaigns, production, timelines, mailing lists and website information. Develop and implement annual work plans; ensure timely and high-quality reviews and submissions of deliverables; Prepare scopes of work and monitoring service delivery. Participates and recommends in setting program goals and objectives. Ensure team members have the resources needed to meet their objectives.</h4><h4>Identify issues or potential risks, consult with the key stakeholders and management, and make informed decisions on how to address issues, communicating when appropriate with senior management.</h4><h4>Works with databases to track strategic investments across organization, partnerships. Monitors program operations for quality, efficiency and effectiveness.</h4><h4>Maintain an up-to-date internal database of key contacts for strategic investments and partnerships, including creating regular communication channels and opportunities for site visits of future partnerships and investments.</h4><h4>May work with vendors, consultants and government agencies that may include vendor management responsibilities.</h4><h4>Performs other duties as assigned.</h4><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Business or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Business Administration or Related Field<h4>Experience</h4>Required:At least 4 years of experience in Project/Program Management.Experience in managing complex initiative and multiple projects simultaneously.Experience with working with grants. Experience in building and maintaining relationships with cross-functional internal and external key stakeholders.Experience leading professional staff and fostering accountability, collaboration, and results-oriented performance.Preferred:At least 2 years foundation or development experience or related experience.Experience with Salesforce database products.Experience within managed care, public health, or government-sponsored health insurance programs.Experience in strategic portfolio management, governance, or organizational transformation within healthcare or public-sector environments.<h4>Skills</h4>Required:Knowledge and understanding of the philanthropic, business and other key stakeholder’s communities.Proficiency with Microsoft Office applications and an overall willingness to learn new applications. Knowledge of Concur, QuickBooks, Square, website maintenance tools a plus.Understanding of fundraising principles, techniques, and best practices. Excellent interpersonal skills with commitment to customer service. Exceptional communication skills both verbal and written. Must be a competent writer with editing strengths. Highly organized, systems-oriented, strong analytical abilities. Demonstrated ability to maintain a high degree of accuracy and confidentiality with financial and donor-related data. Working knowledge of Project management techniques and tools.Strong interpersonal skills for building relationships, fostering teamwork, and creating a positive work environment. Ability to guide and support team members.Excellent ability to set clear goals, develop strategic plans to achieve those goals, and inspire others to work towards a shared vision.Strong ability to make informed decisions.Deep understanding of the industry, market dynamics, and organizational operations to identify opportunities and navigate challenges.Preferred:Familiarity with California Medicaid (Medi-Cal) and regulatory entities such as Department of Health Care Service &nbsp;(DHCS), Centers for Medicare and Medicaid Services (CMS), or Department of Managed Health Care (DMHC).Knowledge of health care operations or health care systems.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Certified Professional in Healthcare Quality (CPHQ)Certificate in Program ManagementProgram Management Professional (PgMP)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Public Health, Medicaid, Medicare, Philanthropic, Philanthropy, Healthcare, Nonprofit

Development Program Manager II

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! Learn more at <a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>Castle Biosciences Inc. is growing, and we are looking to hire a full-time RCM Quality Auditor working from our Friendswood, TX office location, with a start date of February 9, 2026.Why Castle Biosciences?Exceptional Benefits Package:<ul><li>Excellent Annual Salary + 20% Bonus Potential</li><li>20 Accrued PTO Days Annually</li><li>10 Paid Holidays</li><li>401K with 100% Company Match up to 6%</li><li>3 Health Care Plan Options + Company HSA Contribution</li><li>Company Stock Grant Upon Hire</li></ul>A DAY IN THE LIFE OF A&nbsp;RCM Quality AuditorAs an RCM Quality Auditor, a typical day is centered on performing quality audits of pre-billing, billing, and appeal tasks to ensure compliance with standard operating procedures and payer guidelines. The role involves documenting audit findings, tracking quality metrics, and delivering regular QA results to Reimbursement Management while analyzing trends and root causes to recommend corrective actions and process improvements. You will collaborate closely with the RCM Training team to address knowledge gaps, support performance improvement plans as needed, and contribute to the development and maintenance of SOPs and QA documentation. Additional responsibilities include preparing audit reports, providing weekly activity updates, and completing ad hoc audits or projects assigned by management, all in support of consistency, accuracy, and continuous improvement across the revenue cycle.REQUIREMENTS<ul><li>Five years + of experience in a revenue cycle management role.</li><li>Two years + of experience performing Quality audits in a revenue cycle management environment.</li><li>Proven track record of consistently applying policies and procedures in a healthcare billing environment.</li><li>Extensive knowledge of all tasks within the health insurance billing process.</li><li>Knowledge of healthcare compliance regulations, such as HIPAA, Medicare, Medicaid, and commercial payer guidelines.</li><li>Typing speed of 35 or more words per minute, with 90% or greater accuracy.</li></ul>*Please see the full job description at the end of the job ad.SCHEDULE<ul><li>Monday-Friday, 8:00 AM - 5:00 PM, working from our Friendswood, Texas office location. May consider remote candidates.</li></ul>READY TO JOIN OUR BIOTECH TEAM?We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!Castle Biosciences Awards and Research Developments!WORK AUTHORIZATIONAll candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.ABOUT CASTLE BIOSCIENCES INC.At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please

Castle Biosciences

Reimbursement, RCM Quality Auditor (FWD)

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! Learn more:&nbsp;<a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>Castle Biosciences Inc. is growing, and we are looking to hire&nbsp;Histotechnologists/Histotechnicians working from our laboratory in Pittsburgh, PA, with a start date on or before February 2, 2026. Why Castle Biosciences?Exceptional Benefits Package:<ul><li>Excellent Annual Salary + 20% Bonus Potential</li><li>20 Accrued PTO Days Annually</li><li>401K with 100% Company Match up to 6%</li><li>3 Health Care Plan Options + Company HSA Contribution</li><li>Company Stock Grant Upon Hire</li></ul>A DAY IN THE LIFE OF A Histologist&nbsp;A typical day for a Histologist involves performing core histology functions, including embedding, cutting, and routine H&amp;E staining. You'll primarily work with gastrointestinal and dermatological specimens in a specialized reference laboratory while supporting quality control activities, preventive maintenance, SOP reviews, and tissue microarray (TMA) cutting. This role spends the majority of time managing daily workflows, cutting specimens, and staining slides to ensure accurate, high-quality processing.REQUIREMENTS<ul><li>Histotechnician: AA degree and/or Histotechnician (AA) in a scientific discipline or equivalent with at least 2-5 years of experience, preferably in a clinical histology setting, with technical proficiency in histological methodology and specialized analytical techniques. Histotechnologist: B.S. in a scientific discipline or equivalent with at least 2-5 years of experience, preferably in a clinical histology setting, with technical proficiency in histology methodology. Consideration will be given to those with research and/or exposure in a developmental environment.</li><li>The Histologists in the clinical laboratory are placed on a track towards obtaining American Society of Clinical Pathology (ASCP) Histotechnician(HT)/Histotechnologist(HTL) board certification, if not already credentialed upon hire, and are expected to obtain such certification within 2 years of employment.</li><li>Demonstrated technical proficiency, scientific creativity, successful collaboration with others, and independent thought.</li><li>Clinical Histology Lab methodologies, general regulatory requirements, and laboratory techniques.</li><li>Laboratory QA requirements, knowledge of computers, spreadsheets, and databases.</li></ul>*Please see the full job description at the end of the job ad.SCHEDULE<ul><li>Monday through Friday, starting between 6:30am and 8:30am and finishing between 3:00pm and 5:00 pm.</li><li>The role may require flexibility to meet operational needs.</li></ul>READY TO JOIN OUR BIOTECH TEAM?We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!Castle Biosciences Awards and Research Developments!WORK AUTHORIZATIONAll candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.ABOUT CASTLE BIOSCIENCES INC.At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please

Lab, Histotechnologist/Histotechnician (PIT)

Title:&nbsp;Administrative Associate Division: Provost's Office Department: Pott College of Science, Engineering, &amp; Education FLSA Status:&nbsp;Non-Exempt Salary Range:&nbsp;Grade 6: $14.56/hour EEO Job Group:&nbsp;5 E5 Position Summary Provide administrative support to the Dean of the Pott College of Science and Engineering and faculty. Coordinate the administrative support activities for the College. Duties/Responsibilities&nbsp; <ul><li>Coordinate work activities of clerical staff; monitor staffing of departmental offices where vacations and illness are concerned. Develop and implement office procedures and standards. </li><li>Organize and set work priorities for University and College meeting deadlines and completing projects such as fall, spring, and summer class schedules. </li><li>Coordinate the employment and termination of student workers. Keep spreadsheet of student hours by department. </li><li>Monitor school and departmental budgets, analyzing monthly financial reports and preparing budget status reports. </li><li>Review and prepare purchase orders, direct pay forms, credit card reconciliations and other related items for accuracy and proper documentation prior to submittal. Oversee candidate expense reimbursements. </li><li>Monitor funds attached to purchase order increases or changes. Verify receipt of materials ordered on purchase orders and credit cards. </li><li>Input and maintain budget data using banner and Excel spreadsheets. </li><li>Order research and/or workshop materials for faculty and/or students on various College, University, and/or external grants. Keep spreadsheets on grant expenditures. </li><li>Check and verify payroll information and prepare recaps for faculty, staff and student payrolls. Process payroll notifications as necessary for new faculty and changes in faculty and student payroll status. </li><li>Compile, coordinate and maintain confidential information and files regarding faculty tenure, promotion, and annual reports. </li><li>Develop and maintain files regarding courses in each discipline. </li><li>Compile and prepare all changes, additions and deletions to college bulletin material. </li><li>Assist with coordinating events and student activities, including communicating with Sodexo about catering orders. </li><li>Answer telephone, receive and greet visitors and provide general information regarding office and University procedures. </li><li>Coordinate, compile and maintain confidential information and files regarding students and faculty. </li><li>Implement and develop office procedures and standards with approval of supervisor. </li><li>Enter and review requisitions, payment request, BuyUSI orders, and other items for accuracy and proper documentation prior to approval and release. </li><li>Assist with communication between and among the deans and other individuals on and off campus, including setting meetings and conferences, coordinating telephone communication, and managing correspondence. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>High school diploma/GED. </li><li>Must project a positive, professional demeanor with outstanding customer service orientation. </li><li>Effective written and oral communication skills required to receive and respond to inquiries. Strong interpersonal communication skills, refined listening ability, discretion, tact, and judgment are required in dealing with a range of situations which may involve complex, sensitive and confidential issues. Able to maintain confidentiality without exception. </li><li>Strong time management and organizational skills with the ability to set priorities and work independently while exercising initiative and strong problem resolution skills. Demonstrated ability to remain well organized while managing multiple priorities and deadlines. </li><li>Strong accuracy, attention to detail, thoroughness and follow-through in completing tasks required. </li><li>Proficiency with microcomputers, word processing, spreadsheet, database, electronic mail, presentation, and Internet software required. Typing skills of 60 to 65 wpm. </li><li>Demonstrated flexibility in performing additional tasks during periods of increased workload and volume. </li><li>Ability to work independently and become familiar with department policies to address situations in the absence of the Dean.</li></ul> Preferred Knowledge and Skills <ul><li>Associate’s degree or significant college coursework. </li><li>Previous office experience. </li><li>Experience with standard operating systems.</li></ul> Regular Work Hours/Travel Requirements <ul><li>Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.</li><li>Occasional overtime may be required.</li></ul> About USI&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; The University of Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials. Application materials should include: <ul><li>Resume</li></ul> Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources, Constance Hermann, at <a href="mailto:cjhermann1@usi.edu" target="_blank">cjhermann1@usi.edu</a> or (812) 461-5363. Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

Administrative Associate

Police DispatcherUIW MissionPosition SummaryThe Police Dispatcher is responsible for receiving, assessing and documenting emergency and non-emergency calls and dispatching UIW police and security officers with respective pertinent information as appropriate to any campus or University location upon request. The Police Dispatcher reports to the University Police Lieutenant.Note that this position requires the ability to successfully pass a physical and psychological evaluation as a condition of employment, as required by TCOLE standards.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Effective oral communication skills via phone and radio systems.; clear concise speaking voice and the ability to type 25 wpm.• Ability to effectively prioritize incoming calls and relay necessary information to appropriate individuals in a timely manner.• Ability to maintain professional composure during high stress situations and obtain detailed information and disseminate appropriately.• Must exercise good judgment in providing for the safety and welfare of UIW students, employees, visitors and property.• Must abide by attendance standards as this is a critical 24 hour operations center.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationGraduation from High School or GED equivalent.Required Work ExperienceSix (6) months of experience in a position that required public contact, dispatching or related duties.Preferred Qualifications• Some College.• One year of job-related experience to include experience with radio communications and computers.Required Certifications, Licenses or Registrations• Must have a valid driver's license or state ID, as required by TCOLE licensure.• Ability to successfully pass a physical and psychological evaluation as a condition of employment, as required by TCOLE standards.• Willingness and ability to secure Telecommunicator License by the Texas Commission on Law Enforcement (which requires US citizenship) within one year from date of assignment.Work HoursRotating shifts required, including days, evenings, nights, weekends, holidays, and special events, as operational needs dictate.Current shifts include:6am to 2pm2pm to 10pm10pm to 6am.Physical Demands• Long hours of working in isolation.• Must have good hearing to be attentive and secure accurate information and relay as appropriate.• Good hand dexterity to be able to use phones, police radio systems, and internal radio systems for communication.Posting Number: AS2212POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 03/02/2026Position End Date (if temporary):Reports To: University Police Lieutenant.Salary: $37,157.00 AnnualizedOpen Date: 01/13/2026Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNote that this position requires the ability to successfully pass a physical and psychological evaluation as a condition of employment, as required by TCOLE standards.To apply, visit <a href="https://apptrkr.com/6854078UIW" target="_blank">https://apptrkr.com/6854078UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-eb3331856be073458efa0e86bac169e6

University of the Incarnate Word

Police Dispatcher

Description - External At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp; Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.We are seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.Key Responsibilities:⦁ &nbsp; &nbsp;Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations. ⦁ &nbsp; &nbsp;Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit. ⦁ &nbsp; &nbsp;Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks. ⦁ &nbsp; &nbsp;Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML). ⦁ &nbsp; &nbsp;Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams. ⦁ &nbsp; &nbsp;Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials. ⦁ &nbsp; &nbsp;Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response. ⦁ &nbsp; &nbsp;Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations. ⦁ &nbsp; &nbsp;Assist with delivery of compliance-related training to business staff. ⦁ &nbsp; &nbsp;Contribute to reporting of compliance metrics and trends to business leadership. ⦁ &nbsp; &nbsp;Provide input into completing the annual risk assessment plan ⦁ &nbsp; &nbsp;Escalate issues or violations of laws or regulations to senior management; monitor and escalate unresolved Corrective Actions ⦁ &nbsp; &nbsp;Partner with Enterprise Control Management team to establish QA activities for 1LOD to confirm execution and outputs of highly manual processesMinimum Qualifications:⦁ &nbsp; &nbsp;3+ years of experience in compliance, risk management, or control-related roles in financial services. ⦁ &nbsp; &nbsp;Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg E, Reg Z, Fair Lending, Privacy). ⦁ &nbsp; &nbsp;Experience supporting compliance or operational risk within a business or first line function. ⦁ &nbsp; &nbsp;Familiarity with issue management, risk assessments, and control testing processes. ⦁ &nbsp; &nbsp;Experience working in a matrixed environment or with cross-functional teams.Preferred Qualifications:⦁ &nbsp; &nbsp;Bachelor’s degree in business, finance, law, or a related discipline. ⦁ &nbsp; &nbsp;Compliance or risk certification (e.g., CRCM, CAMS, CCEP).Key Competencies:⦁ &nbsp; &nbsp;Strong attention to detail and critical thinking skills ⦁ &nbsp; &nbsp;Ability to analyze regulatory requirements and apply them in a business context ⦁ &nbsp; &nbsp;Effective communication and relationship-building skills ⦁ &nbsp; &nbsp;Proactive, self-motivated, and comfortable managing multiple priorities ⦁ &nbsp; &nbsp;Sound judgment and problem-solving capabilitiesSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Manager, GMNS Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. Within GCS, the mission of the Business Banking Product Management team is to create banking products that are the best choice for our small business customers. We achieve this by being customer and competitor obsessed, delivering market leading value, and creating great experiences for our customers.The Senior Manager, Account Governance – Business Banking Product Management will be responsible for implementing, executing and supporting initiatives necessary to ensure continued legal and regulatory compliance, as well as adherence to new and evolving enterprise control guidelines. This colleague will play a critical role in driving the sustainable growth of our portfolio by defining and driving product initiatives with heightened regulatory compliance risks and requirements.&nbsp; In addition, this colleague will work cross functionally with several groups, including Business Banking Product Management and Development, Business Operations, Consumer Banking Product Management, Control Management, Legal and Compliance teams.Key Responsibilities:<ul><li>Enable the scale of our Business Banking products, by strengthening our regulatory foundation and unlocking new opportunities for sustainable growth</li><li>Define, inform and execute Business Banking processes required to ensure compliance with legal and regulatory guidelines, such as FDIC and Tax requirements</li><li>Deliver new features, controls and enhancements that have heightened regulatory risk, working in close partnership with cross-functional teams, including Product Development, Design, Engineering, Risk, Legal, Compliance, and Marketing</li><li>Support new and emerging enterprise control processes by identifying needs, informing approach for Business Banking products and facilitating processes, as needed</li><li>Identify opportunities to optimize processes and drive efficiency, in order for the Business Banking team to maintain agility and drive continued portfolio growth in a controlled and compliant manner</li><li>Gain a deep understanding of our Business Banking products and generate new ideas to improve customer experience and drive growth, with supporting business cases</li><li>Partner with Product Management teams across Consumer Banking and Small Business products, to drive consistency in approach and share best practices</li><li>Occasional travel</li></ul>Minimum Qualifications:<ul><li>Extensive experience in Banking or Financial Services product management</li><li>Excellent project management, organization, and prioritization skills, with a proven ability to manage cross-functional initiatives</li><li>Ability to build relationships, influence, and collaborate effectively with cross-functional teams</li><li>Comfort in a fast-paced and high growth environment, flexible, and ability to handle change needed</li><li>Ability to provide insight and accurate judgment in addressing and resolving business issues</li><li>Proactive and results-oriented, with strong thought leadership and problem solving skills</li><li>Excellent oral and written communications skills and proven ability to communicate effectively to audiences across various leadership levels</li><li>Customer-focused, with a desire to understand small business owner needs and build best-in-class solutions and customer experiences</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:<ul><li>Prior experience working on U.S. Bank Regulatory projects&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Business Banking Product Governance

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>You will support the configuration, administration, integration, and adoption of the Fieldglass solution to manage contingent workforce, services procurement, vendor management, and/or statement-of-work processes. You will work closely with operations, procurement, HR, IT and vendor/supplier partners to ensure that the system is optimized, maintained, and delivers value.</li><li>Configure and administer the Fieldglass system (including roles, permissions, workflows, job postings, requisitions, SOWs, worker onboarding, off-boarding)</li><li>Define and manage master data objects (workers, suppliers, job codes, rates, cost centers), qualification sets, and templates in Fieldglass</li><li>Support or lead integrations between Fieldglass and other systems (e.g., ERP/payroll, HRIS, supplier systems)</li><li>Design and implement qualification frameworks, job-posting templates and job-requisition workflows within Fieldglass.</li><li>Manage reporting, analytics, dashboards and status tracking of contingent workforce or external services spend via Fieldglass tools</li><li>Provide training and support to internal stakeholders and supplier partners on how to use Fieldglass effectively</li><li>Drive best-practice processes for contingent workforce / services procurement lifecycle (request → supplier selection → worker onboarding → time/invoice → off-boarding)</li><li>Act as subject-matter-expert for Fieldglass features, release updates, new modules, and optimize system adoption</li><li>Troubleshoot issues, coordinate with Fieldglass support or implementation partners as needed</li><li>Monitor compliance, data integrity (worker records, supplier records, rates, service-orders), and help enforce policies around contingent labor/ services spend</li><li>Designs, develops, tests, and debugs software applications and systems</li><li>Supports and monitors software across test, integration, and production environments</li><li>Adheres to security and regulatory best practices to ensure software compliance</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience</li><li>Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases</li><li>Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)</li><li>Certification in SAP Fieldglass (or equivalent credential) demonstrating formal training and knowledge of the platform</li><li>Proven experience (typically 2+ years) working in an SAP Fieldglass environment (configuration/administering)</li><li>Strong understanding of contingent workforce management (CW, MSP, VMS) or services procurement (SOW, Statement of Work)</li><li>Ability to configure master data objects, job postings, qualification requirements, and to set up workflows within Fieldglass.</li><li>Familiarity with integrations (e.g., REST APIs, batch loads, ERP/HRIS systems) and data-flows between Fieldglass and other enterprise systems</li><li>Strong analytical skills: ability to build reports, dashboards, interpret data, present insights</li><li>Excellent stakeholder-management and communication skills: able to partner with procurement, HR, suppliers, IT, business units</li><li>Good project management skills: able to lead or support system enhancements, upgrades, roll-outs</li><li>Understanding of supplier/vendor management, worker onboarding/ off-boarding, rate negotiation, regulatory/compliance issues</li><li>Ability to adapt to system updates and new features (e.g., skills-based hiring, AI-driven qualification matching).</li></ul>Preferred Qualifications:<ul><li>Certification beyond standard (e.g., advanced admin or functional specialist in Fieldglass)</li><li>Experience in global deployments (multiple countries, currencies, labor regulations)</li><li>Familiarity with contingent workforce compliance (e.g., worker classification, labor law, data privacy)</li><li>Experience in change management, user-adoption programs, training delivery</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer-Fieldglass

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Comms &amp; MarTech Experiences (ECMX) is a global organization that sits within Membership Portfolio Services and is a center of excellence with the charter to drive high quality, customer-first communications that accelerate business growth through optimized go to market solutions and the development of best-in-class MarTech products and processes.We are looking for a Product Manager to join our Marketing Enablement &amp; Insights Products (MEIP) team and drive product strategy and development efforts for Marketing Operations Reporting &amp; Analytics.The Operational Reporting Solutions measures the Volume, Quality and Speed at which Marketing is executed at American Express.These solutions enable better decisions around resource allocation, performance management, and conversation with Partners.The solutions also identify areas of opportunity to improve quality or address bottlenecks to improve speed to market, as well as measure the effectiveness of transformational initiatives to improve the end-to-end marketing execution. The right candidate will have a strong understanding of Product Management, Business Process/Marketing Operations, BI Tools, Analytics, and the ability to tell a compelling story with data.In this role, you will be responsible for the delivery &amp; enablement of features against Operational Reporting &amp; Analytics suite (Salesforce and Adobe) and have a deep understanding of business processes and associated KPIs. You will also have the opportunity to be responsible for aligning Product to Business strategy by driving the evolving Operational Reporting roadmap that supports transformational initiatives as well as an evolving Business Intelligence tools landscape.In addition, you'll be able to manage stakeholders across Consumer &amp; Commercial Marketing, Operational Excellence, and 10+ Operations teams.You'll partner very closely with Amex Technology, Offshore Customer Success, Transformation Enablement &amp; Training, and other Product organizations to solution, build, test, deploy, and scale analytics solutions across the enterprise.Role Responsibilities:<ul><li>Drive the content strategy and roadmap for Ops Reporting by partnering closely with key stakeholders, partners and product teams</li><li>Establish and maintain close relationships with key partners in Marketing, ECMX, and Operational Excellence to understand business strategies, collaboratively develop goals / objectives, and address challenges and opportunities</li><li>Oversee product functions across our Agile development processes, partnering closely with the engineering scrum teams to ensure product features are clearly defined, have clear acceptance criteria, and are properly tested and validated before launch</li><li>Lead the business planning, prioritization, and technology assessment processes across our software development lifecycle</li><li>Support production issue triage and resolution, communicating with relevant teams, tracking progress, and ensuring issues are investigated and resolved efficiently</li><li>Contribute to product design and user experience by collaborating with design teams on wireframes and mockups</li><li>Gather and analyze user feedback through user interviews to inform feature development</li><li>Monitor and maintain reporting tools, ensuring data accuracy and functionality</li><li>Communicate updates and progress on product work &amp; production issues to relevant stakeholders</li><li>Identify areas for improvement in the product experience by leveraging analytics and session replay tools to make data-driven recommendations</li><li>Lead with an external perspective and be informed on the business intelligence landscape and emerging technology Minimum Qualifications: </li><li>2-3 years of experience in either a product management function or a reporting &amp; analytics role.</li><li>Experience working within Agile software development methodologies and supporting tools and frameworks (JIRA, Rally, Lean Portfolio Management, or other workflow management tools)</li><li>Highly skilled communicator – ability to define, articulate and present a product strategy, build conscientious, as well as define detailed technical requirements for capabilities, features and user stories clearly</li><li>Strong balance of technical knowledge and business acumen with a proven track record of driving innovation and results in a fast-paced environment while maintaining a customer-first mindset</li><li>Experience in building out highly complex analytical assessments</li><li>Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability.</li><li>Energized by technology, data-driven insights and the evolving external MarTech landscape</li><li>Comfort in leading and influencing discussions across various levels of the organization</li><li>Skilled at explaining technical problems succinctly and clearly to non-technical audiences</li><li>Naturally empathetic and articulate communicator</li><li>Experience with various BI technologies and solutions such as: Tableau, Salesforce Standard / Out of Box Reporting, PowerBI, CRM Analytics (formerly Tableau CRM, Einstein Analytics), and Adobe or AI/ML a plus</li><li>Proficiency with Microsoft Office Suite, such as: Powerpoint, Excel, Word, Visio as well as Confluence.</li><li>Bachelor's Degree Required </li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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