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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking a Senior Designer. The Senior Designer, OnBrand, reporting to and collaborating closely with the Design Director will be responsible for concepting and designing best-in-class creative and marketing communications. Besides having award-winning design skills, the candidate will be a key member of a creative team working with clients that demand perfection.Responsibilities:<ul><li>Expertly leverage our brand visual identity to concept and design compelling marketing creative, visual identity systems, and digital experiences across high priority American Express marketing journeys.</li><li>Provide oversight for and mentor junior creatives and specialists.</li><li>Be a passionate advocate for creative, design, and marketing trends, with proven ability to infuse trends into creative work.</li><li>Clearly and confidently present and defend creative work.</li><li>Be a passionate advocate for the customer, providing creative guidance to internal partners and helping to build a strong culture that values creative thought leadership.</li></ul>Qualifications:<ul><li>&nbsp;6+ years of professional design experience with a focus on holistic marketing journeys, branding, visual identity systems, and digital design.&nbsp;Creative portfolio that includes high-quality, brand-focused design work.</li><li>Proficient with Adobe CC (InDesign, Illustrator, Photoshop and Acrobat), Sketch and Microsoft office.</li><li>Proven ability to implement brand guidelines, concept and deliver bold, effective campaign concepts across digital, traditional, and experiential mediums.</li><li>Strong communications skills and an ability to present work intelligently and concisely in internal review and stakeholder meetings.</li><li>You are an expert and love all things Package design, Branding/VI and identity.</li><li>Ability to work with a Project Management tool (e.g., Workfront).</li><li>&nbsp;With your application, please include a link to your online portfolio to be considered.&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. &nbsp;

American Express

Senior Designer, OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within the DOE &amp; Bonusing MarTech Experiences (DBMX) team within ECMX. The DBMX organization is a global team responsible for enabling Merchant and Card Member growth strategies, while ensuring flawless marketing delivery and a continuous focus on operational transformation. DBMX is responsible for the solution design and delivery of Amex Offers (AO) and all other Digital Offers Ecosystem (DOE) marketing campaigns – All are required to go through an E2E Campaign Execution Process which includes the governance, setup and mandatory review and approvals required before launching in-market.This is an exciting opportunity to join the Americas DOE MarOps Governance team within DBMX. &nbsp;The team is focused on strategic planning, process innovation, and ensuring flawless execution of marketing campaigns via Amex Offers for the US, Canada and Mexico through data and offer governance, complaints monitoring and issue management. &nbsp;Primary Responsibility Include:<ul><li>Amex Offers Escalation Management for US campaigns, including hands-on liaising with an India-based escalations management team.</li><li>Support for controls-related activities for US Amex Offers campaigns, including PRSA controls, Operational Risk Events (OREs), Corrective Action Plans (CAPs), and audit support.</li><li>Providing strategic campaign consultation to internal MarOps colleagues and Marketing partners across Merchant, Consumer, Small Business and other enterprise customers based on insights gleaned from Amex Offers escalations, including data and governance guidance to jointly achieve goals and execute flawlessly.</li><li>Working collaboratively with key stakeholders including Marketing Execution, Servicing, Operational Excellence, GCO and Compliance to assess and mitigate campaign risks.</li><li>Supporting the identification and delivery of end-to-end process improvements with a focus on operational efficiencies and risk mitigation.</li><li>Understanding the systems and platforms the ADMG team uses and how they support and impact campaign quality from conception to post-campaign processing.</li><li>Partnering with the broader DBMX team to learn and share best practices in the E2E marketing process.</li></ul>Minimum Qualifications<ul><li>Passion for/experience in Marketing Operations (MarOps), particularly complaints/escalations management and internal controls (including risk event management).</li><li>Energetic self-starter with excellent attention to detail, strong process management and organizational skills, and demonstrated ability to think end-to-end.</li><li>Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.</li><li>Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.</li><li>Strong problem-solving skills and willingness to get into the details to identify solutions.</li><li>Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.</li><li>Experience working in a deadline driven production-oriented environment.</li></ul>Preferred Qualifications<ul><li>Prior experience in digital marketing and/or complaints management a plus.</li><li>Prior experience in marketing governance, operational excellence or compliance a plus.</li><li>Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.</li><li>Proficiency with Microsoft Office, Slack.</li><li>Bachelor of Arts or Bachelor of Science degree.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Marketing, Digital Offers, MarTech Experiences

You Lead the Way. We’ve Got Your Back.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We are seeking a highly motivated and experienced Vice President of IT Asset and ITSM Platform Management to lead our organization's efforts in maturing and optimizing platform management while transforming asset management. Identity is the perimeter of the enterprise, and knowing the identity of both persons and non-persons is essential component in establishing strong security control. Asset management includes, but is not limited to hardware, software, applications, deployment units, cloud, network and IoT.The successful candidate will have extensive experience in leading diverse teams across the globe, improving financial posture, exceeding regulatory expectations, and improving customer experience throughout asset identity lifecycle. The successful candidate will have demonstrable experience in leading the architecture, engineering, integration, and operations of enterprise scale platforms servicing the organization. The candidate will also have extensive experience managing data, maintaining high levels of data quality assurance, and using data to drive action, monitor and measure outcomes. The desired candidate will lead with enterprise first thinking and make collaboration essential across Technology Risk and Information Security, Global Infrastructure, Site Reliability Engineering, Digital Workplace, Colleague Experience Group, Finance and Business teams. The successful candidate will have a proven track record of leveraging emerging technologies to achieve rapid and transformational business results securely.Responsibilities:<ul><li>Advance the implementation of IT asset management strategy that will co-create value for the business and align with the overall technology and security strategy of the organization.</li><li>Continue to innovate and mature the IT asset management program to track and manage organization’s hardware, software, applications including deployment units, corporate owned devices, cloud and IoT assets throughout their lifecycle from onboarding, maintenance to disposal.</li><li>Ensure security controls are in place for IT asset management processes, including asset identity inventory management, protections against unauthorized software, license/contract adherence, end of life, end of support, and disposal.</li><li>Lead the architecture, engineering, and operations of the ITSM platform, servicing the needs of asset owners for incidents, problem, change, providing the platform to correlate assets to customer journeys. Deliver Security Operations workflows to manage security incident response and vulnerability response, co-deliver integrated risk management including enablement of Gen AI capabilities to further improve customer experience and drive efficiencies.</li><li>Maximize the ROI in the ITSM platform by providing its many products to its many customers who are often process and control owners. Enable asset owners to make inform decisions relative to security, operations and financial management</li><li>Apply design thinking to understand customer needs to deliver frictionless, customer centric solutions orchestrated with inline self-service consumption.</li><li>Democratize ITSM and asset management data to enable and inform other controls such as vulnerability management, availability, colleague experience.</li><li>Collaborate with Cyber Analytics to ensure symbiotic asset data management, reconciliation, and normalization processes.</li><li>Collaborate with TRIS risk reporting teams and capabilities to report, measure and monitor data that supports control operations, and ensures efficient risk reporting to various risk committees.</li><li>Develop the necessary policies, standards, controls, standard operating procedures, and metrics to support ITSM and ITAM processes and program objectives.</li><li>Ensure compliance with industry standards and exceed regulatory expectations.</li><li>Attract, retain, and develop a diverse and inclusive team of IT professionals responsible for the platform and asset management.</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, Information Systems, or related field. Master's degree preferred.</li><li>Demonstrated ability in a combination of the following disciplines: identity and access management, asset management, large-scale enterprise platform architecture, engineering, operations, integrations, and data management, with a consistent track record of delivering customer centric solutions that are highly available and performant.</li><li>Proven success instantiating controls, providing evidence, and talking to auditors and regulators.</li><li>Able to communicate complex matters simply.</li><li>Proven track record of managing complex, corporate-wide initiatives to deliver quantifiable business impact.</li><li>Expertise in building a strong culture of innovation and transformation, while taking on increasingly greater levels of accountability .</li><li>Demonstrable experience in developing and implementing modern IAM or ITAM controls based on modern protocols and methods.</li><li>Strong knowledge of security principles and practices related to service, asset, and identity management.</li><li>Excellent leadership and management skills, with a demonstrable ability to lead and motivate multi-functional teams.</li><li>Good communication and interpersonal skills, with the ability to work effectively with all levels in the organization.</li><li>Relevant certifications such as ITIL, CAMP, CISSP, CCSP, or CIMP are preferred.</li><li>Public cloud expertise, in SaaS application management, cloud architecture, assets and security.</li></ul>Annual Range: $220,000.00 to $320,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP-Cybersecurity IT Asset Management and ITSM Platform

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.How will you make an impact in this role?The Infrastructure Data &amp; Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed.We are seeking a strong, data-driven Sr. Digital Product Manager who knows that delivering on that promise takes foresight, planning and agility. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed.The Sr. Product Manager for Infrastructure Data &amp; Analytics will help support and craft the product vision, drive product roadmaps, lead cross-team collaboration, and define consistent stakeholder engagement and communications plans across ID&amp;A’s suite of tools.&nbsp; This individual will be responsible for developing the business case and product requirements that ensure user experiences that are consistent, connected and self-service for our business and technology stakeholders across various personas. They will also build and pioneer the first Tech Operations cost estimation and process integration into the Technology Investment process to deliver a Unified Ops and Investment Planning process that includes total cost of ownership for critical programs. S/he will require a unique blend of strong leadership and change management skills to mature and expand adoption of our data and analytics dashboards across the enterprise.&nbsp; S/he will bring passion for data-driven decisions, enterprise solutions, and stakeholder engagement to the role.Key responsibilities include:<ul><li>Lead the design of business processes and change management communications for key cross-functional programs and leadership reporting tool product development</li><li>Develop the process, data requirements, and training for integrating Tech Ops into Tech Investment Planning and agile ways of working in partnership with Technology Business Enablement team</li><li>Work with other data owners and product managers within the Technology and Infrastructure data domains to define user journeys and system rationalization for the enterprise Technology reporting and scorecard ecosystem</li><li>Build consensus and manage dependencies across disciplines for the broad set of ID&amp;A product roadmaps</li><li>Facilitate design and user experience workshops that drive cohesive product strategy and seamless user experience with teams across app-dev, infrastructure, vendor management, and finance</li><li>Own key user journeys to define, prioritize, and deliver roadmap, product, and feature requirements through technical acumen, customer-first perspective, and strong relationships across engineering and product teams</li><li>Work with IT Asset Management, Enterprise Architecture, and Business &amp; Vendor Management teams to define enterprise-scalable solutions that meet the needs of multiple stakeholders&nbsp;</li><li>Define a holistic engagement and communications strategy for ID&amp;A and GI regarding for whom, what purpose, how, and where infrastructure data is aggregated and reported</li><li>Create an environment of continuous improvement by steering and delivering reflective conversation and regular retrospectives, project standups, workshops, communications, and shared processes to ensure transparency of development process and project performance</li><li>Facilitate risk mitigation, stakeholder engagement, decision-making, and building trust across data owners and stakeholders</li><li>Partner with data engineering teams to define, develop, test and deliver new capabilities and rapidly iterate new solutions</li><li>Lead change management and cross-functional discussions with business and technology teams to gain buy-in for cost transparency and infrastructure data visualization tooling</li><li>Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights</li><li>Establish ongoing metrics and units of measurement to clearly define success and failure points and to guide feature/capability prioritization based on business priorities</li><li>Draft impactful and comprehensive communications, presentations, and talking points for key business reviews, executive presentations, and discussions; escalate and facilitate resolution of risks, issues, and changes tied to product development</li><li>Act as point of contact for internal inquiries and key partnerships across Technology and business teams</li></ul>Minimum Requirements:<ul><li>9+ years of experience working as a product manager (or equivalent) defining and delivering customer-first products and features built using modern technology&nbsp;and data analytics</li><li>Proven track record for managing large, complex features or products with multiple partners</li><li>Self-starter who is able to provide strategic thought leadership and prioritization with limited guidance and in a complex environment&nbsp;</li><li>Ability to create clarity and execute plans in ambiguity, and to inspire change without direct authority&nbsp;</li><li>Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations </li><li>Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication&nbsp;Capable of leading technology and culture change with excellent strategic and technical thought leadership, and strong program management skills </li><li>Outstanding oral and written communication skills with strong personal presence; active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities&nbsp;</li><li>Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features&nbsp;Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack </li><li>Experience facilitating Agile, Scrum or other rapid application development teams to deliver technology solutions on time, on budget, and to spec&nbsp;</li><li>Experience working with technology business management, technology infrastructure or data visualization teams a plus&nbsp;</li><li>Experience with design and coding across one or more platforms and languages a plus&nbsp;Bachelor’s degree in computer science, data engineering, data analytics, or other technical discipline, or equivalent work experience preferred&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Manager in U.S. Regional &amp; Centralized Client Group (RCCG) is responsible for developing actionable insights and providing analytical support for strategic merchant pricing initiatives. This position will work alongside senior leaders in the Pricing and Client Management organizations in a fast-paced environment to support high-profile projects that have significant impact on American Express.This is an excellent opportunity for an individual to gain deep knowledge of the merchant business, as well as exposure to and insight from Leadership across the Blue Box. The Manager should be a dynamic individual who can work closely with partners and leaders and has the right ambition to drive change.Responsibilities<ul><li>Develop pricing approaches or constructs based on quantitative data analysis and provide recommendations on key financial / commercial terms&nbsp;</li><li>Leverage internal and external data, competitive intelligence, and industry research to inform pricing strategies and maintain pricing integrity</li><li>Evaluate business cases for various merchant pricing scenarios, model P&amp;L impacts, and perform sensitivity analyses to drive agile business decisions</li><li>Build relationships with partners in the Client Management organization that drive team accountability and achieve stated goals</li><li>Support the ongoing development of a robust pricing infrastructure, including implementation of a strong control environment and remediation of RCCG Portfolio impacting Operational Risk events, in particular for Government Merchant Portfolio&nbsp;</li></ul>Qualifications<ul><li>4+ years of experience in investment banking, consulting, management, project management, strategy, or related experience</li><li>Strategic thinker with the ability to work through unstructured problems and develop clear, data-driven insights</li><li>Strong relationship management and collaboration skills, with the ability to influence others in situations where there may be different goals</li><li>Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges</li><li>Excellent communication skills and strong executive presence with the ability to appropriately structure information to drive decision-making&nbsp;</li><li>Self-starter who excels in a fast-paced, dynamic environment that places a premium on driving results</li><li>Strong analytical skills and financial acumen, including familiarity with financial modeling and sensitivity analysis in Excel</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue sponsorship for this position.&nbsp;

Manager, US Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific Info:Comprising key internal and external servicing functions, Global Servicing (GS) delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class travel, credit, collections and fraud services. The organization is also home for several shared services that help to power American Express including procurement/supplier management, real estate &amp; workplace experiences and sales operations &amp; business enablement. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security and service.How will you make an impact in this role?The incoming colleaguefor Control Management will play a key supporting role across multiple teams within Control Management, gaining hands-on experience in governance, risk identification, assessment, testing &amp; reporting, issues management, and process risk reduction.This generalist position offers an outstanding opportunity to work closely with various teams and contribute to the organization’s overall operational risk management objectives<ul><li>Assist in implementing operational risk management plans within&nbsp;Global Servicing (GS), including supervising issues with Key Risk Indicator (KRI) limits and supporting the integration of regulatory changes into governance frameworks.</li><li>Help identify operational risks within business processes and systems and assist in facilitating risk assessments and testing programs to ensure adherence to regulatory standards.</li><li>Support the investigation and root cause analysis of recurring issues within&nbsp;Global Servicing (GS), aiding in effective remediation and prevention of future risks.</li><li>Track progress, validate resolution efficacy, and communicate status updates to stakeholders throughout the issue remediation process.</li><li>Help maintain risk dashboards, monitor key risk indicators (KRIs), and assist in compiling thematic risk reports to provide actionable insights on emerging trends and systemic risks.</li><li>Categorizing controls and mapping them against risks and processes to improve risk management practices within the organization.</li><li>Help conduct root cause analyses to identify process vulnerabilities and document control design effectiveness.</li><li>Monitor the implementation of process changes to ensure they optimally reduce risk and align with the organization’s risk appetite</li></ul>Minimum Qualifications<ul><li>Masters degree in Finance, Economics, Business, Risk Management, Data Analytics, or a related field.</li></ul>Preferred Qualifications<ul><li>Graduation date between December 2025 and June 2026</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios.</li><li>Excellent communication and collaboration skills within a team-oriented, matrix organization.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>A keen interest in operational risk management, governance, issues management, and process risk reduction.</li><li>Familiarity with financial services or related industries is advantageous but not required.</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus.</li><li>Proven ability to work independently as well as part of a team</li></ul>ORMCMAnnual Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Graduate Full-Time Manager Onboarding  - 2026 Operational Risk Management Control Management, Global Servicing - Sunrise, FL

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Job Description:The team integrates human actions with intelligent automations to drive process excellence across AXP operations and servicing.&nbsp;&nbsp;We are looking for a Software Engineer to join our team. In this role, you will understand the problem statement of operations team and create Process Management, Case Management, Work Management solutions that automate repeatable, multistep business transactions.&nbsp;Responsibilities:<ul><li>Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management</li><li>Designing, developing, and supporting shared technology services used by the enterprise</li><li>Writing code and unit tests, working with API specs and automation</li><li>Taking your place as a core member of an agile team driving the latest development practices</li><li>Finding opportunities for adopting modern technologies</li></ul>Qualifications:<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical field</li><li>Up to 6 years of software development experience</li><li>Hands on experience in some or all the following Programming Languages and Frameworks:</li><ul><li>Java, one NoSQL Technology, Redis, Jenkins, Docker, Kubernetes, OpenShift, Drools, Elastic Stack, Kafka, Git, RDBMS like Postgres SQL, Spring Boot, multi-threaded programming, Maven, Gradle, JUnit</li><li>Experience in React, Envoy, GRPC, Spark, Consul, RPA (Robotics Process Automation) is a plus</li></ul><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn modern technologies and exploit them to their optimal potential</li><li>Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.</li><li>Strong experience in applications with high throughput and performance</li></ul>Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Software Engineer - Java - Ace Studio Platform

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Key Responsibilities:·Artifactory Administration &amp; Maintenance – Configure, upgrade, and maintain JFrog Artifactory repositories (local, remote, and virtual), enforce access control policies, optimize storage, monitor performance, and troubleshoot artifact resolution issues in CI/CD workflows.·Jenkins Pipeline Management &amp; Upgrades – Design, develop, and maintain scalable Jenkins pipelines, integrate with Artifactory, optimize job execution, manage plugins, perform version upgrades, and implement secure credential handling for automation.·Linux System Administration &amp; Monitoring – Manage, upgrade, and optimize Linux-based CI/CD environments, automate system tasks using Bash/Ansible, monitor system health, and troubleshoot disk, process, and log-related issues to ensure high availability.·Networking &amp; Troubleshooting – Diagnose, monitor, and resolve network-related issues affecting CI/CD pipelines, debug DNS, firewall, proxy, and SSL/TLS problems, and use tools like tcpdump, curl, and netstat for analysis and proactive maintenance.·Monitoring, Observability &amp; Upgrades (Splunk, Dynatrace, CI/CD Health) – Administer, upgrade, and maintain Splunk for log management, create dashboards and alerts for system performance, integrate·Dynatrace for real-time application monitoring, and ensure end-to-end observability for Jenkins, Artifactory, and infrastructure components.Qualifications &amp; Skills:·Hands-on experience with JFrog Artifactory administration and repository management.·Strong expertise in Jenkins pipeline development, maintenance, and upgrades.·Proficiency in Linux system administration, scripting (Bash, Python), and automation (Ansible).·Solid understanding of networking concepts, troubleshooting, and security protocols.·Experience with monitoring tools (Splunk, Dynatrace, Prometheus, Grafana) for CI/CD observability.·Knowledge of containerization (Docker, Kubernetes) and cloud-based CI/CD environments is a plus.·Bachelor’s degree in computer science, Engineering, Information Systems, or a related STEM field·Overall 6+ years of experience in GHES administration, with deep expertise in GitHub Actions, self-hosted runners, and microservices architecture.·Strong scripting, API integration, and automation skills (GitHub REST/GraphQL APIs, GitHub CLI, Terraform, Ansible, Kubernetes).Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Engineer - Bash/Python/Ansible

Position SummaryWho we areProximo Spirits stands at the forefront of the spirits industry as a dynamic and innovative supplier, home to an exceptional portfolio of iconic Premium and Super Premium brands. Our combination of market-leading products and exceptional talent has fueled remarkable growth, positioning us perfectly for continued success. As we accelerate our mission to capture greater market share, you'll play a pivotal role in shaping our commercial strategy and driving the next chapter of our expansion.What you will work onThe Manager of Commercial Strategy plays a key role within Proximo Spirits. This role serves as a key bridge between Sales, Marketing, Finance, Operations, and Leadership teams, delivering data-driven insights and strategic recommendations that fuel business growth and competitive advantage.As a Commercial Strategy Manager, you'll tackle high-impact projects that directly shape our commercial success. You'll spend your time optimizing our Aera demand forecasting capabilities, building comprehensive annual operating plans that drive market share growth, and translating complex data from Nielsen, IWSR, and other syndicated sources into actionable business strategies. Your work will involve deep-dive analyses of brand performance, competitive landscapes, and pricing strategies while collaborating with cross-functional teams to implement solutions that accelerate revenue growth.Key Responsibilities:Strategic Planning &amp; Revenue Growth<ul><li>Identify and evaluate revenue growth opportunities across markets, channels, and customer segments</li><li>Develop comprehensive, data-driven Annual Operating Plan (AOP) that balances realistic growth expectations with stretch targets</li><li>Drive market share gains through strategic analysis and competitive positioning recommendations</li><li>Partner with leadership team on long-term commercial strategy development</li></ul>Demand Forecasting &amp; Analytics<ul><li>Strengthen adoption, functionality, and effectiveness of the Aera demand forecasting tool</li><li>Provide dedicated support to users and drive system enhancements in collaboration with key stakeholders</li><li>Improve user experience and optimize forecasting accuracy through continuous process improvement</li><li>Generate and share monthly demand forecast analysis with key stakeholders</li></ul>Data Analysis &amp; Reporting<ul><li>Generate actionable insights and strategic recommendations by conducting in-depth analysis using VIP, Nielsen, NABCA, IRI, IWSR, internal sales and financial data, market research, and competitive intelligence</li><li>Provide monthly and quarterly quantitative and qualitative analysis</li><li>Identify and communicate variances to plan, highlighting key issues, risks, and business drivers</li><li>Present findings and recommendations to leadership and cross-functional teams</li><li>Oversee system maintenance and optimization of Pricing Application (VIP 2.0)</li></ul>Cross-Functional Collaboration and Insights<ul><li>Partner closely with Sales and Marketing teams to develop deep understanding of markets and categories</li><li>Conduct root cause analysis to identify drivers behind performance trends and market dynamics</li><li>Create compelling presentations and strategic recommendations to improve business trends and outcomes</li><li>Collaborate with Sales and Distributor Finance teams on annual price increase analysis and implementation</li><li>Support Operations team with demand planning and inventory optimization insights</li><li>Fulfill ad-hoc requests to support executive decision making</li></ul>What you bring:<ul><li>Strategic thinking and problem solving: Understands category strategy and how to use analyses to deliver actionable findings for risks and opportunities</li><li>Action Oriented: Taking on new opportunities and tough challenges with sense of urgency, high energy, and enthusiasm</li><li>Accountability: High level of accountability, flexibility, and self direction to work autonomously</li><li>Effective storyteller: Consistently goes beyond the data and translates the data into meaningful strategic stories bringing the data to life and driving insights-based business decisions</li><li>Intellectual curiosity: Approaches business questions with curiosity to understand, build insights, and ultimately solve for the right action</li><li>Passion for success, including the success of others: Track record of positive impact that includes a significant component of working with and through others to achieve the goal</li><li>Proficient project manager: Able to prioritize team-level tasks and manage schedule to complete work on time and within deliverable expectations</li><li>Analytical Mindset: Organizes and thinks through large amounts of information, arriving at a succinct conclusion</li><li>Detail oriented: Consistently delivers quality, error-free work with close attention to detail</li><li>Strong interpersonal skills: Able to work well with others and collaborate productively with other team members and other divisions</li><li>Communicate effectively: Demonstrates ability to effectively express ideas and opinions</li><li>Developed Presentation Skills: Effective presentation acumen towards developing decks for audiences of various sizes and management level</li></ul>Key Relationships:<ul><li>Internal: Field Sales, Commercial Strategy, Business Intelligence, Marketing, Pricing, Customer Service, Operations </li><li>External: Distributor Network</li></ul>Knowledge and Experience:Education &amp; Experience<ul><li>Bachelor's degree in Business, Economics, Finance, Marketing, or related field</li><li>MBA preferred</li><li>5+ years of experience in commercial strategy, business analysis, or related field</li><li>Experience in consumer goods, retail, or similar industry preferred</li></ul>Technical Skills<ul><li>Advanced proficiency in Excel, PowerPoint, Tableau and other data visualization tools</li><li>Experience with syndicated data sources (Nielsen, IRI, IWSR, NABCA)</li><li>Familiarity with demand forecasting tools and pricing applications</li><li>Strong analytical and quantitative skills with ability to work with large datasets</li><li>Experience with business intelligence and analytics platforms</li></ul>Core Competencies<ul><li>Strategic thinking with ability to translate data into actionable business insights</li><li>Strong project management and cross-functional collaboration skills </li><li>Excellent written and verbal communication skills</li><li>Ability to influence and build relationships across all organizational levels</li><li>Ability to work in fast-paced, dynamic environment</li></ul>Preferred Qualifications<ul><li>Experience with Aera demand forecasting platform</li><li>Background in pricing strategy and revenue management</li><li>Knowledge of alcoholic beverage industry (based on data sources mentioned)</li><li>Experience with annual operating planning processes</li><li>Advanced degree or certification in analytics, statistics, or related field</li></ul>The salary range for this role is a base salary of $100,300 - $130,000 you can use this for the pricing manager along with an annual bonus, 401K match, and medical and wellness benefits. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate’s experience and skill set against internal peers and against the scope and responsibilities of the position. Proximo is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, national origin, citizenship status, age, genetic information, physical or mental disability of an otherwise qualified individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law.

Proximo Spirits

Commercial Strategy Manager

Disbursement Service Technician Please note that we do not offer visa sponsorship for this position.&nbsp;Summary&nbsp;The Disbursement Service Technician is responsible for processing all requests associated with dividend changes and cash disbursements on the enterprise’s insurance and individual annuity products.Key Responsibilities<ul><li>Processing of returned dividend checks and related correspondence</li><li>Process disbursement accounting transactions for surrenders, withdrawals and policy loans</li><li>Process various policy quote requests from the agents, customers and third parties</li><li>Responsible for communicating with career and independent office staff, agents and customers via email, telephone or regular mail to provide policy information</li><li>Manage request for ACH drafts/wire transfers with treasury department; validate that transactions are completed and accounted for accurately in the administrative system</li><li>All financial transactions involve use of Lawson system</li><li>Monitoring of areas clearing accounts and monthly reconciliations using Blackline</li><li>Process address change requests</li><li>Administrative and related support system functions</li></ul>Job Requirements<ul><li>Associates degree a plus; high school diploma (or equivalent) with relevant business or accounting classes&nbsp;</li><li>2+ years of office experience with A/R, A/P or bookkeeping experience</li><li>Knowledge of life insurance products preferred</li><li>Excellent, proven technical skills; must be proficient in Microsoft Office Suite (Excel, Word, Outlook); Access database knowledge preferred</li><li>Professional communicator using all available media (e-mail, voice mail, written, oral)</li><li>Attention to detail and the ability to work efficiently under pressure is essential</li><li>Detail, goal and deadline oriented</li><li>Strong organizational skills</li><li>Ability to be a strong contributing member of a team&nbsp;&nbsp;&nbsp;</li><li>Overtime work is required as needed, and can be on short notice</li></ul><h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

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