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<h3>Job Description:</h3>The RoleAre you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and behaviors, transactional history, digital activity, business financials) in to one cohesive story? Are you ready to drive experimentation &amp; strategic insights to optimize every aspect of the customer’s experience? If yes, we want you to join our forward-thinking team and make a real-world difference for Fidelity’s 40 million individual investors.The Expertise and Skills You Bring <ul><li>Bachelor’s degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance. MBA or MS degree a plus</li><li>5+ years of experience generating analytical insights to drive strategic business initiatives related to customer service, distribution analytics and opportunity activation leveraging analytical tools and programming languages such as SQL, Python, R, etc.</li><li>A cross-functional collaborator who can work across a team with diverse skills and abilities and find success for Fidelity and our customers, delivering insights from data to a broad audience in a simple, clear, and actionable way.</li><li>Bringing a data-driven approach to decision making through experimental design and practical application</li><li>Natural intellectual curiosity, initiative, and love for learning new skills and capabilities.</li><li>Experience in designing and developing dashboards &amp; reports of customer-level data using Tableau, Power BI, Qlik etc.</li><li>Experience with digital analytics, Natural Language Processing (NLP) or behavioral data a plus.</li></ul>The TeamWe are looking for analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. As an indispensable member of Advanced Analytics &amp; Customer Insights, you'll be embedded in Fidelity’s Brokerage business unit and will work with an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, data science, marketing, product development etc., to optimize and personalize the Fidelity experience.The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Fidelity Investments

Senior Manager, Advanced Data Analytics and Insights

<h3>Job Description:</h3>Job Description Vice President, Workplace Customer Protection Programs The Vice President, Protection Programs champions externally-facing, strategic customer data protection programs for Fidelity Workplace Investing. These programs include third party certifications (ISO 27001/27017/27701, SOC 2, HITRUST etc), customer-facing applications and microsites, technology privacy compliance (CCPA, GDPR), customer data disposal, technology lifecycle managment, and other data protection initiatives. The Vice President will collaborate with business, risk, and compliance partners to strategize and drive data privacy programs and serve as the technology lead for privacy initiatives. The Vice President will lead and manage a team of experienced risk professionals, data engineers and full stack engineers, and be responsible for their coaching and development. The Vice President will periodically meet with prospects, clients, and external auditors and present on customer data protection initiatives. The Vice President will represent WI Technology in various BU /enterprise working groups and industry Recordkeeping/Benefits data security boards.The Vice President Protection Programs will be based in Merrimack, Smithfield, or Westlake and report to the Senior Vice President, Workplace Customer Protection (Workplace Investing Technology business unit). The individual will work closely with Technology, Business, Risk, Compliance, Enterprise Cybersecurity, Enterprise Technology Risk, Enterprise Infrastructure and Operations and Enterprise Cloud Computing partners. The Expertise and Skills You Bring <ul><li>12+ years’ experience in cybersecurity, data privacy, data governance, or technology risk management – professional certification a plus (CISSP, CISA, CRISC, CISM, ISSEP)</li><li>Bachelor's degree, preferably in a technology-related field</li><li>Excellent people management, relationship building, and written/verbal communication skills.</li><li>Strong client-facing skills and must be able to represent Fidelity with external clients, auditors, and in retirement/benefits industry forums. </li><li>Risk and controls orientation with demonstrated experience with cybersecurity and/or privacy industry standards and frameworks</li></ul>The TeamYou will lead the Workplace Protection Programs team, reporting to the Head, Workplace Customer Protection Center of Excellence (CoE). The mission of the Customer Protection CoE is to protect the Workplace community of thousands of plan sponsors and millions of participants and continue to advance Fidelity as a market leader in cybersecurity, data privacy, and fraud prevention. As a member of the Customer Protection Center of Excellence, you would be joining a culture that is defined by how our team members work. We:<ul><li>Are trusted, collaborative partners who are engaged and transparent.</li><li>Are security subject matter experts and continuous learners that are passionate about protecting our customers</li><li>Take personal accountability for quality &amp; timely delivery of our services.</li><li>Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves.</li><li>Foster associates’ well-being by supporting work-life balance and guilt-free time off.</li></ul>Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.Fidelity Investments is an equal opportunity employer. Job: Education Level: Bachelor's Degree (±16 years)Job Level: Vice PresidentJob Type: StandardOrganization: Overtime Status: ExemptPrimary Location: Merrimack, NH, Smithfield, RI, Westlake TXSchedule: Full-timeTravel: 5%, occasional travel within the USSalary Grade: TA Contact: Hiring Manager: Dennis Lamm<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Technology Risk

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Clerical Specialist – PBX/Telecom is responsible for operating the hospital’s switchboard, paging and radio systems, and alarm monitoring systems. This role serves as a vital communications hub for internal departments, emergency response teams, and the public, ensuring timely, professional handling of all telephone and emergency alerts. The position also provides after-hours receptionist support, visitor management assistance, and enforces facility communication policies.Essential Functions<ul><li>Answers, screens, and transfers internal and external telephone calls promptly and courteously</li><li>Performs overhead paging and emergency code announcements according to protocol</li><li>Monitors and responds to facility emergency, security, and maintenance alarms</li><li>Operates hospital paging systems and radio communications equipment</li><li>Notifies appropriate on-call staff for surgery, cath lab, endoscopy, and other service lines</li><li>Enforces hospital visitation policies and assists with visitor inquiries after hours</li><li>Performs clerical tasks such as filing, copying, stocking supplies, and data entry</li><li>Documents key events and responses during emergencies for internal reporting</li><li>Maintains a calm, professional demeanor while managing high call volumes and emergency communications</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Strong communication and customer service skills</li><li>Ability to remain composed and effective in emergency situations</li><li>Proficient in the use of multi-line phone systems and paging equipment</li><li>Basic computer skills and familiarity with clerical procedures</li><li>Ability to handle confidential information appropriately</li><li>Demonstrates critical thinking, independent judgment, and attention to detail</li><li>Must be able to sit for extended periods and perform repetitive hand and finger motions</li><li>Ability to work independently with minimal supervision</li></ul> QualificationsEducation<ul><li>High school diploma or equivalent required</li></ul>Licenses/Certifications<ul><li>None required</li></ul>Experience<ul><li>Minimum one (1) year experience operating a switchboard, call center system, or related telecommunications function preferred</li></ul>

St. Francis-Emory Healthcare

Switchboard Operator - Clerical Specialist - PBX/Telecom

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryPerforms both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values.Essential Functions<ul><li>Assist in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision.</li><li>Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection.</li><li>Prepare and administer medications under physician direction per certification guidelines.</li><li>Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education.</li><li>Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards.</li><li>Ensure proper documentation of clinical tasks and maintain EMR accuracy.</li><li>Serve as a clinical resource and mentor for uncertified staff when appropriate.</li><li>Maintain compliance with OSHA, HIPAA, and infection control procedures.</li><li>Engage in continuing education and training to maintain certification and advance skills.</li><li>Support quality and performance improvement efforts across the clinic.</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Proficiency in electronic health records (EHRs) and clinical software.</li><li>Demonstrated knowledge of medical terminology, anatomy, and pharmacology.</li><li>Ability to triage patient concerns and escalate appropriately.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work collaboratively in a multidisciplinary team.</li><li>Consistently professional in demeanor and appearance.</li><li>Attention to accuracy and adherence to safety protocols.</li><li>Regularly required to stand, walk, bend, stoop, and reach.</li><li>Ability to lift and transport up to 50 pounds.</li><li>Use of personal protective equipment as needed.</li><li>Frequent exposure to blood, body fluids, and communicable diseases.</li><li>May involve exposure to cleaning agents and hazardous materials.</li><li>Must follow established safety procedures and protocols.&nbsp;</li></ul> QualificationsEducation<ul><li>Graduate of an accredited Medical Assistant program.</li></ul>Licenses/Certifications<ul><li>Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required.</li><li>Basic Life Support (BLS) certification required at time of hire.</li></ul>Experience<ul><li>Minimum of one year experience in an outpatient or physician practice setting preferred.</li><li>Demonstrated clinical competency and ability to manage multiple priorities efficiently.</li><li>Must be able to work independently in a high-paced environment.&nbsp;</li></ul>

Certified Medical Assistant, Full Time Day

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Registered Nurse (RN) provides safe, effective, and compassionate patient care using the nursing process of assessment, planning, intervention, and evaluation in an acute care hospital setting. The RN collaborates with the interdisciplinary team, patients, and families to achieve optimal patient outcomes, ensuring care is delivered in accordance with standards of professional nursing practice, hospital policies, and regulatory requirements.Essential Functions<ul><li>Performs comprehensive assessments and reassessments to determine nursing care needs.</li><li>Develops, implements, and evaluates individualized plans of care.</li><li>Administers medications and treatments in accordance with policy and physician orders.</li><li>Documents assessments, interventions, outcomes, and patient education timely and accurately.</li><li>Provides direct care including ADLs, hygiene, nutrition, and mobility support.</li><li>Monitors patient conditions and communicates significant changes to the care team.</li><li>Collaborates with interdisciplinary team for care coordination, discharge planning, and referrals.</li><li>Provides emotional and psychosocial support to patients and families.</li><li>Ensures patient safety through adherence to infection control and fall prevention protocols.</li><li>Supervises and delegates tasks appropriately to licensed and unlicensed staff. &nbsp;</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Proficient in clinical assessment, documentation, and patient care planning.</li><li>Knowledge of medical terminology, pharmacology, and nursing best practices.</li><li>Strong interpersonal, communication, and organizational skills.</li><li>Ability to function effectively in high-stress situations with diverse patient populations.</li><li>Familiarity with electronic medical records (EMR) and clinical documentation systems.</li><li>Ability to lift up to 50 lbs and perform extended standing, walking, and physical activity.</li><li>Demonstrates professional integrity, accountability, and a commitment to continuing education.</li></ul> QualificationsEducation<ul><li>Associates degree in Nursing required.</li><li>Bachelor of Science in Nursing (BSN) preferred.</li></ul>Licenses/Certifications<ul><li>Current state RN license or compact state equivalent required.</li><li>Basic Life Support (BLS) required in the timeframe required by facility policy.</li><li>Advanced Cardiovascular Life Support (ACLS) required in the timeframe required by facility policy.</li><li>Crisis Prevention Intervention (CPI) may be required in the timeframe required by facility policy.</li><li>Specialty certification (e.g., RN-BC, CMSRN) preferred. &nbsp;</li></ul>Experience<ul><li>Minimum of 6 months of Medical/Surgical nursing experience in an acute care setting preferred.</li><li>Demonstrated critical thinking, decision-making, and effective prioritization in a fast-paced environment.</li></ul>

Registered Nurse, Med Surg, Days

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Patient Access Team Lead is responsible for supervising the day-to-day operations of the Patient Access Department, including registration, scheduling, insurance verification, and financial advocacy. This role assists the Patient Access Manager in coordinating staff activities, ensuring compliance with hospital policies, and maintaining a high standard of customer service. The Team Lead also monitors staff performance, provides training, and resolves operational issues to optimize workflow efficiency.</li></ul>Essential Functions<ul><li>Monitors daily operations of the Patient Access Department, ensuring adherence to policies and procedures</li><li>Supervises scheduling, registration, insurance verification, and financial advocacy processes</li><li>Provides guidance, training, and support to staff members</li><li>Assists in monitoring call center metrics and ensuring timely response to patient inquiries</li><li>Verifies insurance coverage and obtains precertification/authorization as necessary</li><li>Resolves patient billing inquiries and provides cost estimates for services</li><li>Conducts quality assurance checks to maintain data integrity</li><li>Communicates with patients, physicians, and other departments to coordinate patient access services</li><li>Monitors staff performance and provides feedback to the Patient Access Manager</li><li>Ensures compliance with regulatory and accreditation standards</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Strong knowledge of insurance verification, billing, and patient registration processes</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced environment and manage multiple priorities</li><li>Proficient in healthcare software systems and electronic medical records (EMR)</li><li>Demonstrates leadership abilities and conflict resolution skills</li><li>Strong analytical and problem-solving skills</li><li>Ability to maintain confidentiality and adhere to HIPAA regulations</li></ul> QualificationsEducation<ul><li>High school diploma or equivalent required</li></ul>Licenses/Certifications<ul><li>None required</li></ul>Experience<ul><li>Minimum of one (1) year of experience in healthcare registration, scheduling, or patient access required</li><li>Previous leadership or supervisory experience preferred</li></ul>

Senior Patient Access Rep, Full Time Day

<h3>Job Description:</h3>Fidelity Investments is looking for a Senior Systems Engineer to join the Authentication Controls team within Enterprise CyberSecurity. This team provides Single Sign-On (SSO) and multi-factor authentication capabilities for hundreds of applications servicing the needs of the Fidelity workforce.The Expertise You Have and The Skills You Bring<ul><li>Bachelor’s degree in Computer Science/Engineering, Information Systems/Science, or a closely related field.</li><li>Minimum of five years of IT experience in systems engineering or infrastructure support</li><li>Experience supporting modern authentication standards such as:<ul><li>SAML 2.0, OpenID Connect (OIDC), OAuth 2.0, FIDO2/WebAuthn</li><li>Using platforms like Ping Identity and Microsoft Entra ID.</li></ul></li><li>Strong understanding of TCP/IP networking and network infrastructure.</li><li>Knowledge of Active Directory, SCIM and JWT.</li><li>Proficiency in Windows and Linux operating systems.</li><li>Experience working in cloud environments such as Microsoft Azure and/or AWS</li><li>Excellent problem-solving skills with a commitment to the highest levels of quality.</li></ul>The following skills / experience are highly preferable for this role:<ul><li>Proficiency in scripting languages such as:<ul><li>(Python, PowerShell, Bash/Shell)</li></ul></li><li>Ability to automate tasks, perform log analysis, and integrate with APIs using scripts.</li><li>Experience with:<ul><li>Full stack development (front-end and back-end)</li><li>Version control tools (e.g., Git)</li><li>DevOps practices and CI/CD pipelines</li></ul></li><li>Exposure to Agile methodologies and collaborative development environments.</li><li>A cyber security certification, such as (AZ-104, SC-300, CompTIA, AWS sysops).</li></ul>The TeamYour role in the Authentication Controls team will see you supporting SSO products from the main industry vendors in a scaled, distributed, highly available environment. These solutions enable business units throughout Fidelity to offer SSO services in a secure and highly reliable manner, ensuring they in turn can provide products and services to the standards expected by Fidelity customers.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Engineer

<h3>Job Description:</h3>The RoleAre you passionate about product marketing that resonates? If so, join the Portfolio &amp; Advisory Solutions Marketing team where our mission is to champion the investment talents and capabilities behind Fidelity’s rapidly growing managed account solutions.As a Portfolio Communications Marketing Associate, you’ll work closely with marketing, data, product, and investment teams to develop investment reporting, communications, and content that deliver insights on markets, investment performance, and portfolio trading and positioning. This is a great opportunity for someone who is looking for a collaborative culture, is interested in deepening their investment expertise, and enjoys working across functions to manage projects and produce data, visualizations, and messaging that supports the investment team and strengthens the client experience.The Expertise and Skills You Bring <ul><li>Minimum Bachelor’s Degree</li><li>3+ years of experience working in financial services industry in a marketing, communications, data analyst, data production or project management capacity</li><li>Knowledge of financial services and/or investment products</li><li>Highly organized with strong project management skills, consistently setting and meeting deadlines, prioritizing work, and handling fast paced timelines </li><li>Strong interpersonal and verbal communication skills, comfort collaborating across a range of levels, and able to use good judgement in engaging business partners</li><li>Excellent writing skills and able to express sophisticated investment concepts through clear, compelling messaging that will resonate with investors</li><li>Proficient with Excel and querying data; able to use formulas, pivot tables, and other tools to manipulate large quantities of data</li><li>Proficient with PowerPoint; able to translate data into clear, compelling charts and visualizations</li><li>Experience with Workfront, Seismic, and/or Tableau preferred</li><li>Ability to be flexible and adaptive to changing content requirements, workflows, and new technology applications</li><li>Imagination and curiosity to develop creative ways to tell the investment story</li></ul>The TeamOur marketing team partners closely with Fidelity Asset Management to develop compelling, impactful, and timely investment content crafted to help institutions, advisors, investors and key internal audiences understand the value Fidelity provides in helping clients meet their financial objectives. Come explore our dynamic team!Note: Fidelity will not provide immigration sponsorship for this position. The base salary range for this position is $60,000-115,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Communication

Associate, Portfolio Communications Marketing

<h3>Job Description:</h3><h3>Associate Supplier Management Data Analyst</h3>The RoleJoin Fidelity’s dynamic WI Supplier Management team as an Associate Supplier Management Data Analyst, where you’ll play a key role in supporting our portfolio of strategic and operationally critical suppliers. This role focuses on data analysis, reporting, automation, and documentation of program best practices. You’ll also serve as a liaison to an external technology consultant, helping to enhance and maintain our team’s workflow database.<ul><li>Serve as the primary liaison to an external vendor consultant, partnering with internal team members to identify, communicate, and implement ongoing enhancements to the team database, driving continuous improvement and operational efficiency.</li><li>Conduct detailed data analysis of supplier management operations and document best practices.</li><li>Collaborate with supplier managers to identify opportunities for automation and develop recurring reports and alerts to highlight vulnerabilities or upcoming tasks.</li><li>Perform database queries to analyze and validate data.</li><li>Ensure data accuracy and completeness through regular review and cleanup.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree or equivalent relevant experience required.</li><li>1–3 years of experience in Operations, Business Analysis, or Data Analytics.</li><li>Experience with tools such as Alteryx, Excel, Tableau, Power BI, or QuickBase is preferred.</li><li>Strong organizational and project management skills; ability to prioritize and multitask in a fast-paced environment.</li><li>Experience in data analytics, data mining, reporting, operations research, and data manipulation.</li><li>Ability to work independently with minimal supervision.</li><li>High attention to detail and accuracy.</li><li>Comfortable navigating ambiguity and driving clarity.</li><li>Demonstrates initiative and a hands-on approach, proactively diving into unfamiliar tools, systems, and challenges to drive solutions and continuous improvement.</li><li>Strong problem-solving skills.</li><li>Excellent verbal and written communication and interpersonal skills.</li></ul>Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Business Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Associate Supplier Management Data Analyst

<h3>Job Description:</h3>The Role As the Senior Representative, Transaction Processor in OSG Operations, you will play a critical role within Fidelity’s Inbound Operations business unit. This position involves supporting a diverse range of back-office operations, including document extraction and correspondence processing through multiple input channels—fax2mail, imaging platforms, and physical mail. The Inbound team delivers transaction services across all of Fidelity’s distribution channels, driving the company's growth with high-quality, cost-effective, and innovative service solutions. Our success is built on the expertise and dedication of our talented associates. Primary Responsibilities: <ul><li>Complete correspondence processing requests by printing, retrieving, updating, reviewing and mailing letters, forms, image copies and/or original documents to enable completion of applicable customer transactions. </li></ul><ul><li>Complete extensive research to locate and respond to historical customer document retrieval requests utilizing various mainframe systems, databases, and other storage mediums, to efficiently and accurately process business partner requests. </li></ul><ul><li>Serve as a subject matter expert (SME) by assisting team members with resolving complex processing issues, providing training, and conducting secondary process reviews. </li></ul><ul><li>Identify and support workflow enhancements by participating in business process improvement (BPI) teams, offering improvement recommendations, and driving process efficiencies through change management. </li></ul><ul><li>Ensure the timely completion of administrative tasks by performing end-of-day reviews of designated processing queues. Track and enter time and volume-related data to demonstrate processing compliance and ensure reporting accuracy. </li></ul>The Expertise and Skills You Bring <ul><li>High school diploma or equivalent </li></ul><ul><li>2 years of transaction processing experience within a professional, fast paced, corporate environment. </li></ul><ul><li>Work experience in a risk-controlled environment. </li></ul><ul><li>You have excellent communication skills </li></ul><ul><li>Your ability to work independently or on a team on specific tasks </li></ul><ul><li>Your high attention to detail </li></ul><ul><li>Your ability to work effectively with computer desktop applications </li></ul><ul><li>Your ability to effectively multi-task </li></ul><ul><li>You are flexible for business needs and highly adaptive to change </li></ul><ul><li>You have a positive demeanor and ‘can do’ approach to challenges </li></ul><ul><li>You possess the ability to learn and apply knowledge to make effective processing decisions </li></ul>The Team As part of the Fidelity Brokerage and Operations Technology group, the Inbound Processing team is the backbone of transaction processing for the firm. We provide imaging, data entry, and document processing services for several Fidelity business units. Our knowledgeable team and comprehensive solutions emphasize quality, risk mitigation, and end-to-end operational efficiency, bolstering Fidelity’s ability to deliver a superior customer experience. If you thrive on continuous improvement, exceptional customer service, and team.<h3>Certifications:</h3><h3>Category:</h3>Transaction ProcessingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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