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DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Under the direction of an RN is responsible for patient safety, welfare, and the implementation of therapeutic milieu and treatment plans. Serve as a patient observer on a patient care unit who has been assessed to require any degree of observation in order to maximize patient safety. Perform general receptionist and clerical duties in order to facilitate efficiency of the nursing unit.</li></ul> QualificationsEducation<ul><li>High school diploma or equivalent Required</li><li>Two (2) years of collegiate coursework to include general psychology, interpersonal communication, abnormal psychology, and/or human growth and development Preferred</li></ul>Licenses/Certifications<ul><li>Basic Life Support (BLS)</li><li>Certified Nursing Assistant (CNA) preferred</li><li>Handle with Care Certification or CPI within 90 days of hire</li></ul>Experience<ul><li>Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.&nbsp;</li><li>Must be able to work in a stressful environment and take appropriate action</li><li>One (1) year of experience in a healthcare setting is preferred</li></ul>

St. Francis-Emory Healthcare

Mental Health Technician Geriatric Psych, Full Time Night

TITLE&nbsp;Senior Manager, Paid SearchDEPARTMENT&nbsp;Paid MediaDIVISION&nbsp;NPD&nbsp;LOCATION&nbsp;Remote - USABOUT OUR COMPANYNP Digital (NPD) is a global award-winning performance marketing agency. In 2024 Campaign Magazine labeled us the Global Agency of the Year in two categories, and The Drum awarded us the Agency Business Award for Global Development. Google recently handed us the Agency Excellence Award for Media Unification and AdAge listed us on their Best Places to Work list in 2024 and 2025!   NP Digital combines proprietary platforms with best-in-class talent to deliver leading edge experiences centered around: paid and organic search, social, content, retargeting, performance display, feed management and conversion rate optimization.NP Digital focuses on creating innovative, adaptive, and data-driven digital marketing plans for our clients. Obsessed with helping companies grow and exceed their goals, NP Digital delivers on the mission of continually helping brands connect and engage with their audience.  ABOUT THE OPPORTUNITY&nbsp;NP Digital is seeking an energetic, data-driven, and innovative Senior Manager, Paid Search to join our remote Paid Media team. The ideal candidate has 5+ years of managing paid search campaigns with budgets exceeding $500K per month. Candidates should have strong knowledge of Google Ads, Microsoft Ads, and Search Ads 360 as well as a good grasp on how to structure campaigns to optimize performance based on each platform’s best practices. Equally important to paid search experience is the ability to communicate recommendations and analysis of performance to clients and colleagues alike.To be considered, candidates must reside and be eligible to work in the US.&nbsp;ABOUT THE RESPONSIBILITIES&nbsp;<ul><li>Deliver paid search strategy and tactical recommendations for clients, including performance max campaigns</li><li>Evaluate ad platform updates and how to apply them to clients’ campaigns</li><li>Project estimated campaign performance results based on client budgets and benchmark costs and rates</li><li>Develop &amp; implement paid search campaign structures to manage and optimize against performance goals</li><li>Follow department media buying and quality assurance processes to ensure campaigns run accurately</li><li>Steward clients’ budgets through meticulous management of daily or lifetime spending and monthly, quarterly, or annual pacing and actualize budgets for client invoicing</li><li>Improve campaign performance by making optimization recommendations and using paid search campaign management checklists to identify opportunities</li><li>Meet internal and external deadlines for assigned tasks</li><li>Develop testing roadmap and implement split testing to continuously improve campaign performance</li><li>Create, deliver, and present client reporting on a weekly, monthly, and quarterly basis in a storytelling format with insights and recommended next steps</li><li>Collaborate with internal teams and departments to share paid search insights that can be leveraged across SEO, marketplaces (Amazon, Walmart), paid social, and programmatic efforts</li></ul><ul><li>Respond to client questions and ad hoc requests in a timely manner</li></ul>ABOUT YOU<ul><li>Minimum of 5+ years of paid search experience across both Google and Microsoft Ads</li><li>Experienced in managing monthly budgets exceeding $500K</li><li>Thrives off improving paid search campaign performance and the opportunity to drive growth for clients</li><li>Uses platform and third-party data to understand what may be impacting campaign performance</li><li>Understands how to determine when ad copy needs to be updated</li><li>Strong communication and presentation skills to both external and internal stakeholders</li><li>Excellent attention to detail and data analysis to ensure campaigns run accurately and insights are uncovered that lead to campaign recommendations</li><li>Strong organizational skills with the ability prioritize time and workload efficiently</li><li>Team player who is willing to help others whenever needed</li><li>Responsive to constructive feedback to foster personal and professional growth</li></ul>BONUS POINTS<ul><li>Hands-on experience in Search Ads 360 in the past year</li><li>Experience discussing and implementing offline conversion tracking with clients’ CRM metrics</li><li>Certifications from Google Ads, Google Marketing Platform, and Microsoft Ads&nbsp;</li><li>Additional professional certifications, such as Google Analytics</li><li>Experience in Apple Search Ads and Google App Campaign management</li></ul>ABOUT YOUR GROWTHAs an organization we support your growth and development by investing in your learning to advance your career. We believe in empowering you to showcase your knowledge and skills to win together. Career path opportunities for this department includes:<ul><li>Associate Specialist (typically 6+ months experience)&nbsp;</li><li>Specialist (typically 1+ years)&nbsp;</li><li>Senior Specialist (typically 1.5+ years)&nbsp;</li><li>Manager (typically 2+ years)&nbsp;</li><li>Senior Manager (typically 5+ years)</li><li>Associate Director (typically 6+ years)</li><li>Director (typically 8+ years)</li><li>Senior Director (typically 10+ years)</li></ul>ABOUT OUR BENEFITS&nbsp;We offer a comprehensive and flexible benefits package to all regular, full-time employees. Benefits include but not limited to:&nbsp;<ul><li>National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available &nbsp;</li><li>Flexible paid time off; 16 weeks maternity and 6 weeks paternity leave &nbsp;</li><li>Health Savings Accounts with employer contribution, Healthcare Flexible Spending Accounts, Dependent Care FSA &nbsp;</li><li>Vision and dental coverage &nbsp;</li><li>Employer-paid short-term disability and life and AD&amp;D insurance&nbsp;</li><li>Employer-paid premium subscription to the Calm app&nbsp;</li><li>Employer-paid virtual healthcare support through First Stop Health&nbsp;</li><li>Voluntary pet insurance for your furry family members &nbsp;</li><li>Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance &nbsp;</li><li>New hire technology stipend to set up home office&nbsp;</li><li>Employer-sponsored 401(k) retirement with Roth option</li></ul>ABOUT THE COMPENSATION<ul><li>Base Salary: USD $100,000.00 to $115,000.00; depending on experience and skills</li><li>Discretionary annual bonus: Up to 10% of annual salary</li></ul>ABOUT OUR CULTURE&nbsp;When you work with great people and leaders that support you, there is no end to what you can accomplish. We encourage and celebrate different backgrounds and perspectives from our team members, but one thing we all have in common is a core set of values:Think Big&nbsp;“Think Big” challenges our teams in all aspects of the business. For our clients, it requires that we expand their vision beyond what’s expected, while pushing us to become a committed partner who provides strategic recommendations and measurable outcomes.&nbsp;Own It&nbsp;“Own It” plays a key role in encouraging employee autonomy. We believe owning it inspires employees to build skillsets within their roles and beyond to drive their career where you want. “Own It” highlights ability to make the work yours and deliver creative results.Have Fun&nbsp;“Have Fun” means we enjoy working together and cultivating a great work experience for everyone. Our passion for what we do is visible throughout the organization. Anything we enjoy, we are naturally going to do better, so we make our work something we look forward to, rather than simply something we have to do.&nbsp;NP Digital is an Equal Opportunity Employer, proud of our diversity and inclusive culture! Our goal is to positively impact change through our actions, and we’re committed to equal employment opportunities regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

NP Digital

Senior Manager, Paid Search

TITLESenior Specialist, Paid SearchDEPARTMENTPaid MediaDIVISIONNPD&nbsp;LOCATIONRemote – USABOUT OUR COMPANY  NP Digital (NPD) is a global award-winning performance marketing agency. In 2024 Campaign Magazine labeled us the Global Agency of the Year in two categories, and The Drum awarded us the Agency Business Award for Global Development. Google recently handed us the Agency Excellence Award for Media Unification and AdAge listed us on their Best Places to Work list in 2024 and 2025!   &nbsp;NP Digital combines proprietary platforms with best-in-class talent to deliver leading edge experiences centered around: paid and organic search, social, content, retargeting, performance display, feed management and conversion rate optimization.&nbsp;NP Digital focuses on creating innovative, adaptive, and data-driven digital marketing plans for our clients. Obsessed with helping companies grow and exceed their goals, NP Digital delivers on the mission of continually helping brands connect and engage with their audience.  &nbsp;ABOUT THE OPPORTUNITYNP Digital is seeking an energetic, data-driven, and innovative Senior Specialist, Paid Search to join our remote Paid Media team. The ideal candidate has 2-3 years of managing paid search and Performance Max campaigns with budgets exceeding $200K per month. Candidates should have a solid foundation and knowledge base of both Google Ads and Microsoft Ads.&nbsp;To qualify, candidates must reside and be eligible to work in the US.&nbsp;ABOUT THE RESPONSIBILITIES <ul><li>Build, execute, and manage paid search and Performance Max campaigns, optimizing towards performance goals such as CPL, sales, or LTV</li><li>Follow department media buying and quality assurance processes to ensure campaigns run accurately </li><li>Steward clients’ budgets through meticulous management of daily or lifetime spending and monthly, quarterly, or annual pacing</li><li>Identify, deliver, and present weekly reporting insights to drive campaign optimization recommendations that may improve performance</li><li>Meet internal and external deadlines for assigned tasks&nbsp;</li><li>Respond to client questions and ad hoc requests in a timely manner</li><li>Project estimated campaign performance results based on client budgets and benchmark costs and rates</li><li>Ensure new platform features, updates, and beta opportunities are considered and potentially implemented to clients’ campaigns</li></ul>ABOUT YOU<ul><li>Minimum of 2+ years of paid search experience across Google and Microsoft Ads with 1+ years of agency experience</li><li>Experienced in managing monthly budgets exceeding $200K</li><li>Thrives off improving paid search media campaign performance and the opportunity to drive growth for clients</li><li>Uses platform data to develop insights as to what may be impacting campaign performance, leading to ongoing proactive campaign recommendations  </li><li>Strong communication and presentation skills to both external and internal stakeholders </li><li>Excellent attention to detail and data analysis to ensure campaigns run accurately</li><li>Strong organizational skills with the ability prioritize time and workload efficiently </li><li>Team player who is willing to help others whenever needed </li><li>Responsive to constructive feedback to foster personal and professional growth</li></ul>BONUS POINTS<ul><li>Experience managing other campaign types within Google or Microsoft Ads, including Demand Gen, YouTube/video, display, or app</li><li>History of collaborating with other paid media channels or SEO teams</li><li>Experience with SEMrush for competitive insights</li><li>Certifications from Google Ads or Microsoft Ads</li><li>Campaign management experience in Search Ads 360</li><li>Additional professional certifications, such as Google Analytics</li></ul>ABOUT YOUR GROWTHAs an organization we support your growth and development by investing in your learning to advance your career. We believe in empowering you to showcase your knowledge and skills to win together. Career path opportunities for this department includes: &nbsp;<ul><li>Associate Specialist (typically 6+ months experience)&nbsp;</li><li>Specialist (typically 1+ years)&nbsp;</li><li>Senior Specialist (typically 1.5+ years)&nbsp;</li><li>Manager (typically 3+ years)&nbsp;</li><li>Senior Manager (typically 5+ years)</li><li>Associate Director (typically 6+ years)</li><li>Director (typically 8+ years)</li><li>Senior Director (typically 10+ years)</li></ul>ABOUT OUR BENEFITS We offer a comprehensive and flexible benefits package to all regular, full-time employees. Benefits include but not limited to:  &nbsp;<ul><li>National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available</li><li>Flexible paid time off; 16 weeks maternity and 6 weeks paternity leave</li><li>Health Savings Accounts with employer contribution, Flexible Spending Accounts, Dependent FSA&nbsp;</li><li>Vision and dental coverage&nbsp;</li><li>Employer-paid short-term disability and life and AD&amp;D insurance</li><li>Employer-paid premium subscription to the Calm app</li><li>Voluntary pet insurance for your furry family members&nbsp;</li><li>Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance&nbsp;</li><li>New hire technology stipend to set up home office&nbsp;</li><li>Employer-Sponsored 401(K) and Roth retirement</li></ul>ABOUT THE COMPENSATION<ul><li>Base Salary: USD $65,000.00 to $75,000.00; depending on experience and skills </li><li>Discretionary annual bonus: Up to 10% of annual salary</li></ul>ABOUT OUR CULTURE We value our best-in-class company culture, which is results-driven, innovative, fast-paced and fun. Our focus is on outcome, not output. We encourage our employees to work with an entrepreneurial spirit while applying a businesslike approach. When you work with great people and leaders that support you, there is no end to what you can accomplish. We celebrate different backgrounds and perspectives from our team members, but one thing we all have in common is a core set of values: &nbsp;Think Big&nbsp;“Think Big” challenges our teams in all aspects of the business. For our clients, it requires that we expand their vision beyond what’s expected, while pushing us to become a committed partner who provides strategic recommendations and measurable outcomes.Own It&nbsp;“Own It” plays a key role in encouraging employee autonomy. We believe owning it inspires employees to build skillsets within their roles and beyond to drive their career where you want. “Own It” highlights ability to make the work yours and deliver creative results. &nbsp;Have Fun&nbsp;“Have Fun” means we enjoy working together and cultivating a great work experience for everyone. Our passion for what we do is visible throughout the organization. Anything we enjoy, we are naturally going to do better, so we make our work something we look forward to, rather than simply something we have to do.  &nbsp;NP Digital is an Equal Opportunity Employer, proud of our diversity and inclusive culture! Our goal is to positively impact change through our actions, and we’re committed to equal employment opportunities regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Senior Specialist, Paid Search

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The CDI Reconciliation Auditor is responsible for performing detailed quality reviews and reconciliations of clinical documentation and coding outcomes, with a focus on DRG (Diagnosis-Related Group) validation and Physician Audit reviews. This role ensures that documentation supports accurate coding and billing practices, in compliance with regulatory and payer requirements.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.<ul><li>Conduct reconciliations of CDI and coding outcomes to ensure alignment with final DRG assignments.</li><li>Review discrepancies between CDI specialists and coders, resolving variances to support accurate claim submission.</li><li>Perform quality audits on Physician Audit reviews to validate the appropriateness of coding and documentation.</li><li>Ensure clinical documentation meets regulatory standards, payer guidelines, and organizational policies.</li><li>Identify trends and patterns in documentation and coding errors, providing feedback and education to CDI and coding teams.</li><li>Collaborate with internal teams to develop and implement process improvements based on audit findings.</li><li>Provide education and training to CDI and coding staff on reconciliation outcomes and audit findings.</li><li>Serve as a liaison between CDI specialists, coders, and physicians to resolve documentation and coding queries.</li><li>Maintain up-to-date knowledge of coding guidelines (ICD-10, CPT, etc.), payer policies, and regulatory requirements.</li><li>Prepare and present regular reports on reconciliation and audit outcomes, including key metrics and recommendations.</li></ul><ul><li>Bachelor’s degree in Nursing, Health Information Management, or a related field; or equivalent clinical experience.</li><li>3-5 years of experience in CDI, coding, or clinical auditing roles.</li><li>Strong background in DRG validation and Physician Audit processes.</li><li>Experience with healthcare coding systems and standards (ICD-10, CPT, HCPCS).</li><li>Certified Clinical Documentation Specialist (CCDS) or Clinical Documentation Improvement Practitioner (CDIP) preferred.</li><li>Certified Coding Specialist (CCS) or equivalent coding certification required.</li><li>Strong analytical and problem-solving skills.</li><li>Proficient in coding software and EHR systems.</li><li>Excellent written and verbal communication abilities.</li><li>Detail-oriented with a focus on accuracy and compliance.</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

CDI Reconciliation Auditor

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Manager, Clinical Operations will support the Senior Director in overseeing the Clinical Documentation team's workflow operations and participating in reviews of organizational and functional activities. They will assist in managing a comprehensive and practical schedule of daily production coverage, financial expectations, and client success. Additionally, they will collaborate with the Senior Director to ensure that all client expectations are met to the highest degree of quality. The Manager, Clinical Operations will contribute to producing and presenting reports to leadership to trend and track the success and gaps of the division. Furthermore, they will play a role in achieving operational excellence by assisting in the construction of plans and strategies to overcome challenges.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Essential Functions:Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.Role &amp; Responsibilities:<ul><li>Report directly to the Senior Director of Clinical Documentation.</li><li>Assist the Senior Director in overseeing the Clinical Documentation team's workflow operations and contribute to reviews of organizational and functional activities.</li><li>Manage a comprehensive and practical schedule of daily production coverage, financial expectations, and client success in alignment with the company directives.</li><li>Ensure that all client expectations are met to the highest degree of quality.</li><li>Produce and present reports to the Clinical Documentation team and other leadership members to trend and track the success and gaps of the division.</li><li>Collaborate with the Clinical Documentation team to achieve operational excellence by implementing plans and strategies to overcome challenges.</li><li>Organize, prioritize, and delegate workload within the Clinical Documentation team in line with the company's vision and objectives.</li><li>Implement Performance Improvement Programs to drive continuous quality and productivity improvements.</li><li>Assist in the preparation and documentation of policies and procedures.</li><li>Identify opportunities for process and product improvements to enhance the department's competitive market position and outcomes for clients.</li><li>Participate in cross-functional projects and process improvement initiatives.</li><li>Facilitate departmental and client meetings, ensuring effective communication and collaboration.</li><li>Produce and facilitate monthly or quarterly executive report outs to clients.</li><li>Provide timely and accurate reporting regarding department performance, financial goals, and objectives.</li><li>Collaborate with stakeholders to address operational risks and mitigate their impact on cost, schedule, and quality factors.</li><li>Develop and maintain manuals and training aids&nbsp;to support ongoing staff training and development initiatives.</li><li>Accumulates data, maintains records, and prepares reports on the administration of production projects and other assigned activities.</li><li>Works with client management coding, CDI and technical support services to ensure client expectations are met.</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>AHIMA or AAPC accreditation preferred.</li><li>Minimum of three years' experience in Revenue Cycle Management.</li><li>Six Sigma or related LEAN/OPEX/Process Excellence experience desirable.</li><li>Proficient in Microsoft Word, Excel, and PowerBI.</li><li>Strong verbal and written communication skills.</li><li>Ability to work independently, exercise good judgment, and make confident decisions.</li><li>Proficiency in generating, interpreting, and analyzing reports.</li><li>Effective team player with the ability to collaborate and communicate effectively across departments.</li></ul>Physical Requirements and Demands: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, incumbents are subject to sitting for prolonged periods. Infrequently, incumbent must be able to lift and move material weighing up to 20 lbs. Incumbent may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.A job description is only intended as a guideline and is only part of the employee’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Manager, Clinical Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Engineering Director to join us on our mission.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.&nbsp;Qualifications -<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 5 years of software development experience in a professional environment working with distributed technologies including Java, VertX, Spring Boot, BigData, SQL, RESTful micro services, Spark, PostgreSQL, Kafka (Yellowbrick, Informatica, MicroStrategy and Google Cloud is a plus).</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Software Engineer III

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Office (EDO) is part of the Enterprise Data Management Program, a key component of our Technology organization. It focuses on delivering data products that fuel business growth and unlock value, while shaping robust data management strategies and governance solutions. EDO delivers critical data-related initiatives that accelerate ongoing digital transformation at American Express, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Director to lead organizational change management and communications.&nbsp;Primary Responsibilities:<ul><li>Change Impacts and Adoption Measurement: Partner cross-functionally and Enterprise-wide to identify, assess and prioritize people, process, and technology changes due to the ongoing data management and governance transformation; define the KPIs and success metrics to measure adoption progress </li><li>Stakeholder Analysis and Engagement: Identify affected stakeholders across the Enterprise, and determine their needs from an organizational change standpoint; strategize engagement tactics to bring stakeholders along the data transformation journey </li><li>Organizational Change Strategies and Planning: Design leading practice strategies to achieve adoption objectives and regularly obtain feedback for ongoing iteration; create and implement the data organizational change roadmap while accounting for other Enterprise priorities / dependencies </li><li>Communications Strategies and Planning: Articulate the value proposition of the data transformation work underway; bring benefits of the transformation to life for Enterprise stakeholders; create a comprehensive plan in partnership with Enterprise stakeholders that outlines the right channels, audiences, and timing for delivery</li><li>Culture Change Strategies: Identify the long-term behavior and mindset shifts required to enable a culture of data stewardship and data risk management</li></ul>Minimum Qualifications:<ul><li>8+ years of experience in a leadership role focused on organizational change management and communications.</li><li>Experience in program management for cross-functional initiatives in large (e.g., Fortune 500) organizations.</li><li>Experience with stakeholder management and gaining consensus across various stakeholders.</li><li>Bachelor's Degree</li></ul>Preferred Qualifications:<ul><li>Experience gained at large US and / or global financial institutions; experience with and / or exposure to data management and governance is a plus.</li><li>Comfortable operating in an environment with ambiguity, using structure, influence, and prioritization to keep the work and team on track.</li><li>Experience managing critical and time-sensitive deliverables.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.</li></ul>GuardianSalary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Organizational Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Director - Performance &amp; Insights within SPT offers you the opportunity to be part of this dynamic organization and help GCS navigate towards growth.This position reports to the Vice President – Global and Large Performance Insights, focused on the delivering actionable insights and planning strategies that power growth, retention, and transformation across the Global &amp; Large (G&amp;L) segment. This Director would be responsible for managing a team of 7 colleagues comprising of managers and analysts across multiple markets. They will work closely as a consultative advisor to senior partners within the G&amp;L business in ensuring that there is alignment and collaboration on top priorities. This role is also responsible for defining success metrics, ensuring key performance indicators are reportable to track real-time business impact.The ideal candidate will possess thought leadership, critical thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently within a strong team environment!Key Responsibilities:<ul><li>Manage monthly and annual performance planning, reporting, and insights to enable the G&amp;L organization to meet its goals</li><li>Craft the segmentation strategy and performance measurement approach while generating client-level insights to support growth</li><li>Collaborate with G&amp;L leadership to identify risks and opportunities, optimizing sales channel performance through proactive analysis and insights</li><li>Design and implement processes for tracking and reporting Sales &amp; AD activities that are accurate, transparent, and easy to manage</li><li>Work seamlessly with partners across Finance, Risk, Product, Marketing, Compliance, GCA, and more—ensuring alignment and impact</li><li>Lead a high-performing team, encouraging professional growth, engagement, and a culture of belonging across geographies</li></ul>Minimum Qualifications:<ul><li>8+ years of experience in performance planning, consulting, corporate finance, or related fields</li><li>Strong commercial competence and a deep understanding of business planning cycles, client management, and field team operations</li><li>Outstanding communicator with the ability to convey complex financial insights clearly to a broad range of audiences</li><li>Skilled at customer and partner relationship management; able to influence leadership decisions</li><li>Track record of delivering results in a fast-paced, matrixed environment</li><li>Experienced people leader with a passion for developing talent and driving team satisfaction</li></ul>Preferred Qualifications:<ul><li>Proven strategic problem solver with a broad perspective and strong business judgment; experience in commercial business preferred</li><li>MBA or equivalent experience preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Performance & Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Managed Client Expansion and Engagement team, within the GCS Managed Customer Marketing team, delivers marketing strategy to US SME Sales and AD teams who grow spend and engagement with our customers through consultative business-centric dialogue. This role will work across the team to activate commercial spend across B2B merchants and design spend engagement campaigns based on supplier activation strategies. This is a highly visible position with exposure to other customer marketing teams as well as close collaboration with US SME sales / account development and the Global Merchant &amp; Network Services (GMNS) organization. Role requires strong knowledge of business practice and procedures in order to perform the below listed responsibilities.Key Responsibilities<ul><li>Increase activation volume of new and expanded American Express merchants by driving US SME awareness to high value, quick win opportunities</li><li>Execute customer activation strategies built around supplier acceptance (such as client trigger campaigns) across US SME clients</li><li>Partner closely with customer marketing counterparts and cross business marketing teams to deliver industry specific B2B content and value messaging</li><li>Closely collaborate with a broad set of cross-functional partners (US SME Sales, Account Development, Customer Marketing) and colleagues across the enterprise (GMNS client-facing teams, Commercial Analytics, Product/Tech) to flawlessly execute commercial business priorities</li></ul>Minimum Qualifications<ul><li>Creative thinker with a strong customer focus who is comfortable driving results in a dynamic environment</li><li>Demonstrated ability to work independently and cross-functionally</li><li>Strong problem-solving and organizational skills; critical thinker with strong attention to detail</li><li>Strong project management skills; ability to manage multiple workstreams independently in a dynamic environment</li><li>Excellent verbal and written communication skills, with ability to influence</li><li>Proficient in Excel and PowerPoint</li><li>Team player with a desire to have fun!</li></ul>Preferred Qualifications<ul><li>Strong understanding of the merchant business and GCS's partnership.</li><li>Direct or indirect experience within a sales or client management organization</li><li>Salesforce experience&nbsp;</li><li>Experience with marketing or UX (user experience)&nbsp;</li><li>Bachelor's degree preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - B2B Spend Acceleration Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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