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<h3>Job Description:</h3>Interested in joining a growing set of media leaders and search specialists working in financial marketing? In this role, you will be responsible for driving strategy and execution of search engine marketing initiatives that support business units that span the Fidelity enterprise (Fidelity Wealth, Fidelity Brokerage, Workplace Investing, Fidelity Institutional, Asset Management, Fidelity Healthcare Group, and other Enterprise business units). We are looking for an individual with deep understanding of the engines and marketing technologies that enable performance and personalization. The ideal candidate is passionate about search marketing and has advanced knowledge of SEM and fluent in SEO, ASO, AdTech and Privacy to progress the capability internally. The Purpose of Your RoleYou will be charged with evolving Fidelity’s Paid Search strategy and tools to adapt to an ever-changing media landscape. You will be responsible for staying abreast of the latest industry trends, platform capabilities &amp; algorithm changes, understanding consumer behavior and adapting it all for Fidelity. The ideal candidate must be data-driven, a champion for testing and experimentation, consumer-minded, serve as a visionary and expert on all aspects of findability, and bring an established point of view. The Expertise and Skills You Bring<ul><li>BS/BA +MBA, or equivalent experience</li><li>10+ years of experience in Paid Search </li><li>Brings best in class knowledge of search engine best practices, including testing, bidding, ranking factors and audiences</li><li>Excellent analytical skills and the ability to interpret data to optimize and inform iterative testing</li><li>Ability to lead &amp; manage capability roadmaps, test &amp; learn agenda and working with internal and external teams to make decisions and maintain forward momentum</li><li>Experience working with different attribution methodologies (e.g., last click &amp; multi-touch) and measurement systems (e.g., Adobe, Google Analytics, Neustar)</li><li>Proficiency in SEO standards, website content structure, and information architecture</li><li>Experience with App Store Optimization (ASO) practices across Google App Campaign and Apple Search Ads</li><li>Excellent project management skills, with ability to manage detail work and communicate roadmaps and learnings effectively to all levels</li><li>Professional, effective and persuasive communication including superior written, verbal, and presentation skills.</li></ul>Note: Fidelity will not provide sponsorship for this role.The Value You Deliver<ul><li>Lead development of a Paid Search capability roadmap in partnership with Marketing Technology, Media &amp; agency counterparts to advance audience strategies and campaign optimization techniques that improve business results and future-proofs the capability</li><li>Work with current and/or new partners to deliver new and first to market opportunities that deliver on business objectives </li><li>Manage relationships across multiple agency partners to ensure coordination </li><li>Effectively communicate and translate advertising technology and marketing technology speak with the ability to present at all levels </li><li>Achieve growth in north star KPIs (New Money, New Individuals) and other key metrics, including, but not limited to site traffic, conversion and ROAS</li><li>Ability to support multiple marketing partners simultaneously and remain adaptive to working across varying team styles and workflow</li><li>Campaign analysis and ability to develop a narrative around, and draw actional insights to further optimize and test</li><li>Stewardship of brand guidelines and brand safety</li><li>Understanding of SEO best practices, meta data, content optimization, schema markup</li><li>Deliver thought leadership to Paid Investments team &amp; business partners </li></ul>How Your Work Impacts the OrganizationThe Marketing Domain is the internal marketing organization of Fidelity Investments and is led by the firm’s Chief Marketing Officer. Channel Marketing operates within the Marketing Domain and this team serves as an enterprise capability supporting all divisions of Fidelity, including but not limited to Fidelity Wealth (Retail), Fidelity Brokerage (Retail), Workplace Investing, Fidelity Institutional, Asset Management, Fidelity Healthcare Group. Paid Media &amp; Search is a major capability within that team, of which the Performance Media practice functions as a shared service and works in partnership with Media &amp; Search associates who are aligned to Business Marketing Teams.Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.comFidelity Investments is an equal opportunity employer.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Paid Search

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Recovery ServicesAll Locations: 1601 Washington Street, 79 Paris StreetPosition Summary: The Practice Secretary plays a vital role in supporting the Recovery Services program across both the South End and East Boston locations. This position involves performing a wide range of clerical and reception activities, greeting patients and visitors with excellent customer service, and screening walk-ins to practice. Monday – Friday, 8:00am -5:00pm. Monday-Friday, 8:00-5:00pm and may require flexibility.Essential Duties and Responsibilities:Provider and Patient Support:<ul><li>Effectively screens incoming calls for the department.</li><li>Monitor department/providers schedules and in-basket pools to ensure timely responses.</li><li>Assist with provider inquiries regarding patient scheduling, account status, or referral progress.</li><li>Serve as the first point of contact for patient inquiries and appointment changes.</li></ul>Scheduling &amp; Appointment Management:<ul><li>Schedule, reschedule, and cancel appointments as per provider or patient requests.</li><li>Conducts calls to confirm appointments.</li><li>Handle incoming patient calls and messages regarding appointment inquiries and scheduling changes.</li><li>Track and manage patient follow-ups and cancellations as needed.</li></ul>Documentation &amp; Communication:<ul><li>Sort, fax, and scan patient documents and ensure they are accurately added to patient records.</li><li>Assist with the completion of clinical forms, letters, and other documentation as directed by providers.</li><li>Maintain clear and empathetic communication with patients and staff through written, electronic, and verbal interactions.</li></ul>Collaboration &amp; Teamwork:<ul><li>Interact with/manage inquiries from NH and outside providers to facilitate access to care.</li><li>Work collaboratively with co-workers, share knowledge and expertise, and lend assistance to ensure department goals are met.</li><li>Demonstrate professionalism, courtesy, and positivity in all interactions with patients and colleagues.</li><li>Provide backup support for the East Boston location and assume the responsibilities of the Patient Access Coordinator for the Behavioral Health departments, as needed.</li></ul>Other Duties:<ul><li>Responsible for maintaining, troubleshooting, and obtaining services for equipment and/or facility related issues.</li><li>Keeps track of and orders office supplies, based off assignment.</li><li>Perform any other duties/workflows authorized by management or as needed for the smooth operation of the department.</li><li>Engage in continuous learning and professional development to improve job performance and patient care.</li><li>Participates in required departmental activities and meetings.</li><li>Responsibility to enter and track incident reports for the health center and for BSAS</li><li>Prepares and sends required letters to BSAS, with management assignment.</li><li>Maintain excellent punctuality and attendance.</li><li>Adheres to all NeighborHealth and departmental policies and procedures.</li></ul>Qualifications and Requirements:​EDUCATION:<ul><li>High school diploma or equivalent required; associate's degree in healthcare administration or related field preferred.</li></ul>EXPERIENCE: <ul><li>Previous experience in a healthcare setting.</li></ul>SKILLS/ABILITIES:<ul><li>Strong organizational and multitasking abilities.</li><li>Proficient in Microsoft Office Suite and electronic health record (EHR) systems.</li><li>Excellent communication and customer service skills, with the ability to interact with patients, providers, and staff in a respectful and compassionate manner.</li><li>Detail-oriented, with strong problem-solving skills and the ability to prioritize tasks effectively.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Bilingual (English/Spanish) required.</li></ul>

Practice Secretary

<h3>Job Description:</h3><h3>The Role</h3>We are seeking a leader who is passionate about planning and construction. Are you ready to work in a fast-paced, innovative environment? If so, we want to hear from you!The Senior Project Manager (SPM) is a significant member of the Project Delivery Team! The SPM provides project and regional support for Fidelity Investments Real Estate. The SPM manages and coordinates various sized real estate projects through all phases of design, permitting and construction in the Northeast Region. Providing proactive, forward-thinking leadership for their projects by actively handling project workload, The SPM connects various team members, provides organizational context/standard processes, finds new ways to improve project delivery, and crafts team development opportunities. The SPM operates as the principal project representative, working collaboratively with Fidelity service providers, external vendors, project stakeholders and regulatory agencies, such as building code and inspection officials.In this role, you are accountable for the coordination of scope, schedule and budget and allocation of resources and project delivery standards for all assigned projects. You will develop, monitor, measure and forecast program level budgets for all projects within an assigned portfolio, and will lead complex project delivery through programming, design, construction and occupancy in accordance with Fidelity Real Estate design and engineering guidelines.<h3>The Expertise and Skills You Bring </h3><h3>A bachelor’s degree in architecture, interior design, engineering, or construction; a graduate degree in a business, finance, management, real estate and/or construction management is preferred or equal experience in the industry.</h3><ul><li>5-10 years of experience leading design and construction teams and a passion to deliver projects at fast pace in a demanding environment.</li><li>Proficiency in Microsoft Office software (Word, Excel, PowerPoint, Outlook). Experience in CAD, InDesign, Illustrator or Bluebeam is a plus. PMP Certification is preferred</li><li>In-depth knowledge of construction, including site, ground up, interiors, mission critical and technology focused projects.</li><li>Ability to build and deliver a project plan - build, monitor, and communicate project schedule and budget; identify, communicate and mitigate risk; identify, validate assumptions; and assess and control quality.</li><li>A keen sense of ownership, accountability, and urgency, demonstrating initiative, dedication, strong work ethic and ability to maintain a high level of confidentiality</li><li>Familiarity with standard industry contracts (AIA documents) and certifications (LEED/ISO), standard project processes and durations, standard building engineering, operations and technology processes and infrastructure.</li><li>Ability to prioritize tasks and make sound decisions by soliciting input from others and considering tradeoffs and develop cogent reporting with relevant analysis and reasoning to leadership as needed.</li><li>Ability to communicate professionally, with tact and diplomacy, to represent Fidelity appropriately. Must demonstrate interpersonal awareness, recognizing impact on others and adapting to be effective in different situations.</li><li>Comfortable adapting to new and changing business areas and taking initiative to drive projects forward and deliver value in a sophisticated, cross-functional working environment</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamFidelity Real Estate is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units within the US and internationally. Our philosophy is customer-centric - everything we do focuses on delivering solutions that meet the needs of our customers at all levels. We run more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.The Delivery team is responsible for best in class, on time and on budget Real Estate project deliver that reflects the Fidelity brand for our associates, visitors, and clients.<h3>Certifications:</h3><h3>Category:</h3>Real EstateMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager Real Estate Project Delivery

<h3>Job Description:</h3>Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​What to expect…As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.<ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul>The Skills You Bring<ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul>The Value You Deliver<ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul>Note: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. <a href="https://jobs.fidelity.com/media/ikpdyse5/fid-2025-tpbs-fca-region1.pdf" target="_blank">Click here to learn about a few featured benefits (not all benefits are listed)</a>Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Customer Associate - Bilingual- Smithfield

<h3>Job Description:</h3>Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Smithfield site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​What to expect…As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.<ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul>The Skills You Bring<ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul>The Value You Deliver<ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul>Note: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. <a href="https://jobs.fidelity.com/media/ikpdyse5/fid-2025-tpbs-fca-region1.pdf" target="_blank">Click here to learn about a few featured benefits (not all benefits are listed)</a>Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Customer Associate - Smithfield

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Washington Family MedAll Locations: 1601 Washington StreetPosition Summary: A nurse practitioner is a licensed independent practitioner who provides nursing and medical services to individuals, families and groups.&nbsp; A nurse practitioner diagnoses and manages acute episodic and chronic illnesses while emphasizing health promotion and disease prevention.&nbsp; Services may include ordering, conducting, supervising and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non pharmacologic therapies.

NP/PCP

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Mental Health Addiction ServicesAll Locations: 1601 Washington StreetPosition Summary: Under the direction of the Chief Behavioral Health Officer, the Administrative Director is an agent of change who oversees the overall clinical quality and operations for the Department of Behavioral Health our South End location, which includes the Integrated Behavioral health, Outpatient therapy, School-based services, specialty, and Telehealth delivered to ages 6+ at all practice locations. The Administrative Director has direct supervisory oversight of NeighborHealth’s South End Behavioral Health services and for the Center of Excellence training team, including the Program Director. This role focuses on enhancing service delivery, workforce development, quality improvement, positive culture, and regulatory compliance. This role involves identifying business development opportunities, providing leadership to clinical and administrative teams, managing budgets, and fostering partnerships with community organizations to improve patient care and access to services.1.Develop and implement strategic plans to enhance service delivery and patient outcomes.2.Assist in implementing and evaluating medical standards, updating protocols, policies, procedures, and patient education materials in collaboration with the Medical Director(s).3.Facilitates in collaboration with the BH Leadership Team EPIC support, training and assistance to BH team and functions as the liaison to the IT Epic training team as indicated.4.In collaboration with the BH Medical Director, designs and implements the BHC and Psychiatric provider orientation and training program for both sites.5.Actively participates in emergency management, regulatory compliance and patient safety programs as a content expert along with other BH leaders for behavioral health-related issues.6.As a member of the BH Project Team works closely with the BH Leadership team and project managers to design, formally request, implement and execute each in project with a high degree of integrity and efficiency.17.Specific to NeighborHealth South End BH, coordinates BH system of care design in collaboration with multidisciplinary departments to ensure clinical delivery of services remains relevant and useful to the patient population served, including school-based services, IBH, Specialty, and all other clinical programs assigned.18.Provides programmatic management and oversight of access and utilization data to the entire integrated Care Team while holding teams accountable for performance outcomes.19.&nbsp;Oversees the development, implementation and sustainability of a Youth Behavioral Health service line, including prevention, intervention, and wrap around services.10.Assists in BH Department fiscal management: participation in the preparation and monitoring of the departmental budget; BHC productivity/utilization review, and documentation/coding/billing practices and improvements.11.Provides high quality clinical supervision to assigned BHCs and students.12.With the BH leadership team members shares on-call responsibilities and provides clinical consultation to BHCs on call as well as to medical colleagues in the management of psychiatric emergencies, urgent clinical matters and highly complex patients.13.Responds to, addresses and resolves, as indicated patient and provider complaints in a timely manner, seeking support and consultation as needed.14.Meets the clinical requirements as delineated in the BHC job description and develops and maintains a practice at an agreed upon percentage of FTE which is subject to modification up or down depending on the evolving demands of the role.15.Identify and pursue business development opportunities to expand services and enhance market presence.16.Build and maintain partnerships with community organizations, healthcare providers, and stakeholders to promote collaboration and resource sharing.17.Provide strong leadership and supervision to clinical and administrative teams, fostering a collaborative environment by driving high performing and high positive teamwork. &nbsp;18.Adheres to all NeighborHealth and departmental policies and procedures.19.Mentors and develops staff to enhance professional growth and improve team performance. Holds team members accountable for underperformance in accordance to NeighborHealth’s policies and procedures.20.Participates in required departmental activities and meetings. Collaborate with clinical teams to integrate services and improve care coordination.21.Lead initiatives for quality improvement and performance metrics.22.Conduct audits and investigations, prepare reports, and implement corrective action plans as needed.23.Performs other related duties as agreed upon and required.Other Duties &amp; ResponsibilitiesOrganizational Competencies1.Reads, understands, and complies with all Organizational, local, State, and Federal policies and procedures and all laws related to position responsibilities and employment at NeighborHealth;2.Upholds procedures and systems to safeguard the confidentiality of&nbsp;all patient and employee information.&nbsp;3.Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.4.Leads with “grace under pressure” and models “Patients First” approach to healthcare administration.5.Is solution-focused and a problem solver.EDUCATION: Master’s or Doctoral Degree in the Mental Health field. Independent licensure required (LP, LICSW, LMHC, LMFT).EXPERIENCE: Minimum of 5 years' experience working in behavioral healthcare settings. 5 years of progressive management experience with a track record of leading high performing, highly impactful, highly positive teams.SKILLS/ABILITIES:<ul><li>Excellent communication skills and ability to hold teams accountable.</li><li>Agent of change and healthcare innovation.</li><li>Strong organizational and time management skills.</li><li>Proven Ability to prioritize and manage multiple projects and tasks.</li><li>Excellent oral and written communication skills.</li><li>Analytical skills necessary for the gathering and analyzing of data and reports, and to identify trends/issues.</li><li>Comfortable with the pace of primary and emergency care, within an interdisciplinary team.</li><li>Awareness of and demonstrated commitment to the delivery of culturally competent care.</li><li>Proven customer service skills.</li></ul>This position requires onsite presence with hybrid flexibility, as determined by supervisor.

Administrative Director for Behavioral Health-South End

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Recovery ServicesAll Locations: 1601 Washington Street, 79 Paris StreetPosition Summary: Join our vibrant team with NeighborHealth’s Recovery Services programs in the South End and East Boston! This unique role blends backup medical assistance and administrative support with the exciting opportunity to lead support staff and coordinate special projects and activities for the Recovery Services programs and our patients. You'll be part of a mission-driven organization dedicated to promoting and sustaining healthy communities through a compassionate, harm reduction model. This role involves working directly with individuals on their journey through or towards recovery from substance use, celebrating their strengths and milestones, and providing caring support. It's perfect for someone who loves variety, thrives in a team environment, and is passionate about making a positive impact on the lives of others.RESPONSIBILITIES:<ul><li>Balance compassionate tasks. You'll have dedicated time slots to shine as a leader, seamlessly balancing roles as a medical assistant and administrative support, all while coordinating impactful projects that directly benefit our patients and enhance their care experience.</li><li>Collaborate with other medical assistants at our Recovery Services sites to ensure smooth daily operations, including schedule management and daily prep.</li><li>Will provide backup MA coverage during call outs/vacations and general oversite for MA’s at both Recovery Services clinics.</li><li>Help us break down barriers to treatment and make healthcare more accessible for everyone!</li><li>Prepare and organize materials for our weekly team rounds/case review – your chance to shine!</li><li>Assist with coordinating and scheduling our meetings and trainings, ensuring these key events run smoothly and contribute to our team's success.</li><li>Manage patients' monthly injectable medication care, including scheduling, prior authorizations, and coordination with pharmacies/insurance companies.</li><li>Interface with specialty pharmacies regarding medication delivery, storage, and refills.</li><li>Provide problem-solving support for patients and external partners, including insurance companies and pharmacies.</li><li>Opportunity to get involved in grant applications, activities, and tracking/reporting grant progress and quarterly data.</li><li>Oversee the ordering of supplies and patient education materials.</li><li>Maintain and organize records, including patient logs, tracking logs, data review, and report creation.</li><li>Implement program/health center policies, BSAS guidelines, and other patient materials.</li><li>Collaborate with quality improvement teams to meet quality indicators.</li><li>Assist in policy and regulation compliance and workflow development.</li></ul><ul><li>Many learning and training opportunities available when you are part of our passionate team. Learn about harm reduction and various treatment options with us!</li><li>Maintain a professional, courteous, and positive manner with all contacts.</li><li>Greet patients with respect and courtesy, both in person and on the phone.</li><li>Work collaboratively with co-workers to achieve common goals, share knowledge and expertise, and offer assistance as needed.</li></ul>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. &nbsp;This is not a comprehensive listing of all responsibilities and duties which may be assigned by the Supervisor.EDUCATION:- High School Diploma or G.E.D.- Graduation from a Certified Medical Assistant Program- BCLS certification (per department policy).- Bilingual skills preferred.EXPERIENCE: Two years as a Medical Assistant, with six months at East Boston Neighborhood Health Center.SKILLS/ABILITIES: Meets medical assistant skill level with addition of demonstrated leadership ability.Travel: This role will require some backup coverage and support to both locations of the Recovery Services Program in the South End and East Boston.

Medical Assistant, Clinical Administrator

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!As a Service Manager your responsibilities would include:<ul><li>Driving sales, steps of service, and guest satisfaction</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Providing or directing all Front of House training</li><li>Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Managing liquor orders and controlling liquor costs</li><li>Enforcing applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li><li>Understanding, managing, and practicing safe food handling procedures</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Service Manager

Great opportunity exists for a Master’s level clinician to join our dedicated team of professionals in our Brockton In-Home Therapy program!&nbsp; In-Home Therapy is an intensive therapeutic intervention designed to stabilize families in crisis in order to reduce risk of inpatient hospitalization. In-home therapists provide structured, family focused, strength-based, services to children/adolescents age 20 and under and their families. In-Home Therapy services are provided in the home and community. The child/adolescent and their family are taught skills to improve social and emotional skills such as problem solving, limit setting, risk management/safety planning and ways to improve communication. In-Home Therapy is a wrap-around model of care and pairs each Master’s level clinician with a Bachelor’s Level Therapeutic Training and Support worker to jointly address the needs of the family.This is a full-time salaried position with potential to earn additional money!Office is in Braintree, Brockton area covered.Responsibilities:&nbsp;<ul><li>Travel to youth’s home and throughout the community</li><li>Be available from 8:00am-8:00pm for home visits and crisis situations</li><li>Family therapy interventions targeting specific goals and supporting improved family interactions</li><li>Regular coordination with collaterals providers, including schools, state agencies and other team members</li><li>Assist the family in identifying and utilizing community resources and natural supports</li><li>Maintain accurate clinical charts and follow all clinical documentation timelines and requirements</li><li>Ability to work independently and be able to prioritize work responsibilities</li><li>Able to make clinical and professional decisions quickly in crisis situations</li><li>Participate in weekly supervision and staff meetings</li><li>Meet agency productivity requirements</li></ul>Benefits:<ul><li>Health and Dental insurance</li><li>Health insurance begins within 30 days of hire</li><li>Paid time off</li><li>Mileage and cell phone reimbursement</li><li>Weekly supervision towards licensure</li><li>Company contributions to retirement plan</li><li>Company paid life insurance</li><li>Opportunities to attend in-service trainings to receive CEU’s</li><li>Various opportunities for career advancement</li></ul>Schedule is Monday through Friday 11am-7pm<h4>Required Skills</h4><ul><li>Valid driver’s license and a safe driving record</li><li>Access to a personal vehicle for client transportation</li><li>Bilingual is a plus</li><li>Computer proficiency required</li></ul><h4>Required Experience</h4><ul><li>Master’s Degree in Social Work, Counseling Psychology, or related field with eligibility for licensure</li><li>Prior experience with diagnosis and assessment</li><li>CANS Certification required and may be obtained after hired</li><li>Experience utilizing Electronic Health Record preferred</li></ul>Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

127 Full Time Jobs in Uxbridge, MA, USA