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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are looking for a highly skilled Data Engineer with a solid experience of building Bigdata, GCP Cloud based ETL Pipelines and Spark applications. The Engineer will play a crucial role in designing, implementing, and optimizing data solutions to support our organization’s data-driven initiatives. This role requires expertise in data engineering, strong problem-solving abilities, and a collaborative mindset to work effectively with various stakeholders.Joining the CETS team, this role will be focused on the delivery of innovative solutions to satisfy the needs of our business. As an agile team we work closely with our business partners to understand what they require, and we strive to continuously improve as a team.We pride ourselves on a culture of kindness and positivity, and a continuous focus on supporting colleague development to help you achieve your career goals.&nbsp; We lead with integrity, and we emphasize work/life balance for all of our teammates.How will you make an impact in this role?There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:<ul><li>Develop modern, high quality, and robust operational engineering capabilities.</li><li>Develop software in technology stack which is constantly evolving but currently includes Big data platforms like BigQuery, Airflow, DataProc.</li><li>Work with Business partners and stakeholders to understand functional requirements, architecture dependencies, and business capability roadmaps.</li><li>Create technical solution designs to meet business requirements.</li><li>Define best practices to be followed by team.</li><li>Taking your place as a core member of an Agile team driving the latest development practices</li><li>Identify and drive reengineering opportunities, and opportunities for adopting new technologies and methods.</li><li>Perform peer code review and participate in technical discussions with the team on the best solutions possible</li></ul>&nbsp;Minimum Qualifications<ul><li>BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent work experience.</li><li>5+ years of hands-on software development experience with Big Data &amp; Analytics solutions<ul><li>Hadoop Hive, Spark, Python, shell scripting, GCP Cloud - Big Query, Airflow, DataProc, PubSub</li></ul></li><li>Strong experience in designing, developing, and optimizing data pipelines for large-scale data processing, transformation, and analysis using Big Data and GCP technologies.</li><li>Proficiency in SQL and database systems, with experience in designing and optimizing data models for performance and scalability.</li><li>Experience of building event processing pipelines with Kafka or GCP PubSub.</li><li>Design and development experience with Airflow, PubSub Kafka, Git, Jenkins is desirable.</li><li>Knowledge of distributed (multi-tiered) systems, algorithms &amp; relational databases.</li><li>Strong Object-Oriented Programming skills and design patterns.</li><li>Experience with CICD pipelines, Automated test frameworks, and source code management tools (XLR, Jenkins, Git).</li><li>Good knowledge and experience with configuration management tools like GitHub</li><li>Ability to analyze complex data engineering problems, propose effective solutions, and implement them effectively.</li><li>Ability and willingness to learn, adopt and build solutions using the Enterprise frameworks established for Big Data</li><li>Looks proactively beyond the obvious for continuous improvement opportunities.</li><li>Communicates effectively with product and cross functional team.</li><li>Willingness to learn new technologies and leverage them to their optimal potential.</li><li>Understanding of various SDLC methodologies, familiarity with Agile &amp; scrum ceremonies.</li><li>Certifications in cloud platform (GCP Professional Data Engineer) is a plus.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries&nbsp;Bonus incentives&nbsp;6% Company Match on retirement savings plan&nbsp;Free financial coaching and financial well-being support&nbsp;Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;Free and confidential counseling support through our Healthy Minds program&nbsp;Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Data Engineer - CETS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are looking for a highly skilled Senior Data Engineer with a solid experience of building Bigdata, GCP Cloud based ETL Pipelines and Spark applications. The Senior Engineer will play a crucial role in designing, implementing, and optimizing data solutions to support our organization’s data-driven initiatives. This role requires expertise in data engineering, strong problem-solving abilities, and a collaborative mindset to work effectively with various stakeholders.Joining the CETS team, this role will be focused on the delivery of innovative solutions to satisfy the needs of our business. As an agile team we work closely with our business partners to understand what they require, and we strive to continuously improve as a team.We pride ourselves on a culture of kindness and positivity, and a continuous focus on supporting colleague development to help you achieve your career goals.&nbsp; We lead with integrity, and we emphasize work/life balance for all of our teammates.How will you make an impact in this role?There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:<ul><li>Develop modern, high quality, and robust operational engineering capabilities.</li><li>Develop software in technology stack which is constantly evolving but currently includes Big data platforms like BigQuery, Airflow, DataProc.</li><li>Work with Business partners and stakeholders to understand functional requirements, architecture dependencies, and business capability roadmaps.</li><li>Create technical solution designs to meet business requirements.</li><li>Define best practices to be followed by team.</li><li>Taking your place as a core member of an Agile team driving the latest development practices</li><li>Identify and drive reengineering opportunities, and opportunities for adopting new technologies and methods.</li><li>Perform peer code review and participate in technical discussions with the team on the best solutions possible</li></ul>Minimum Qualifications<ul><li>BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent work experience.</li><li>8+ years of hands-on software development experience with Big Data &amp; Analytics solutions<ul><li>Hadoop Hive, Spark, Python, shell scripting, GCP Cloud - Big Query, Airflow, DataProc, PubSub</li></ul></li><li>Strong experience in designing, developing, and optimizing data pipelines for large-scale data processing, transformation, and analysis using Big Data and GCP technologies.</li><li>Proficiency in SQL and database systems, with experience in designing and optimizing data models for performance and scalability.</li><li>Experience of building event processing pipelines with Kafka or GCP PubSub.</li><li>Design and development experience with Airflow, PubSub Kafka, Git, Jenkins is desirable.</li><li>Knowledge of distributed (multi-tiered) systems, algorithms &amp; relational databases.</li><li>Strong Object-Oriented Programming skills and design patterns.</li><li>Experience with CICD pipelines, Automated test frameworks, and source code management tools (XLR, Jenkins, Git).</li><li>Good knowledge and experience with configuration management tools like GitHub</li><li>Ability to analyze complex data engineering problems, propose effective solutions, and implement them effectively.</li><li>Ability and willingness to learn, adopt and build solutions using the Enterprise frameworks established for Big Data</li><li>Looks proactively beyond the obvious for continuous improvement opportunities.</li><li>Communicates effectively with product and cross functional team.</li><li>Willingness to learn new technologies and leverage them to their optimal potential.</li><li>Understanding of various SDLC methodologies, familiarity with Agile &amp; scrum ceremonies.</li><li>Certifications in cloud platform (GCP Professional Data Engineer) is a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Data Engineer - CETS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU&nbsp; Investigations-related Procedures and Training Material&nbsp; (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU&nbsp; training efforts; aligning with the GFCSU/USIU&nbsp; and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU&nbsp; and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program.&nbsp;How will you make an impact in this role?This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts.&nbsp;The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes.&nbsp;Responsibilities:<ul><li>Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed;</li><li>Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings;</li><li>Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs</li><li>Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics</li><li>Partnering with global investigations teams on areas of training and alignment need;</li><li>Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies;</li><li>Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives.</li></ul>Minimum Qualifications:<ul><li>Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis</li><li>2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes.</li><li>Knowledge of criminal typologies associated with financial products and services</li><li>Experience supporting and responding to external regulatory reviews and internal governance reviews</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities</li><li>Ability to influence, gain support, and resolve conflict</li><li>Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills</li><li>Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint</li></ul>Preferred Qualifications:<ul><li>Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance</li><li>6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement</li><li>Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members</li><li>Familiarity with large sets of financial data and experience developing reports and outlining data requirements</li><li>A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player</li><li>CAMS certified or equivalent preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Compliance: Training

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, US Consumer &amp; Digital Tech, and their global teams of multiple individuals.This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team.&nbsp; The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Project Manager and other EAs within the Web and Mobile Engineering Team and across other lines of business.&nbsp;Responsibilities<ul><li>Proactively manage calendar appointments in multiple time zones.</li><li>Accommodating to last minute changes and urgent business needs as required.</li><li>Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.</li><li>Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.</li><li>Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid &amp; year end feedback.</li><li>Manage the team calendar and ensure it is both up to date and accessible</li><li>Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.&nbsp;</li><li>Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.</li><li>Assist in tracking team expenditure and monitor T&amp;E and budget.</li><li>Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.</li><li>Assist in preparing select PowerPoint presentations</li><li>Perform other related projects and duties as requested.</li></ul>Skills Required<ul><li>Experience in an executive assistant capacity in a fast-paced environment for large global companies</li><li>Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly</li><li>Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)</li><li>Proficiency and experience in using&nbsp;macOS and Slack&nbsp;&nbsp;</li><li>Highest degree of integrity, professionalism, diplomacy, and discretion required</li><li>Capable of handling multiple tasks efficiently and meet tight deadlines</li><li>Must demonstrate good judgment and decision-making capabilities</li><li>Must be a resourceful and independent thinker</li><li>Must be a self-starter with excellent prioritization skills</li><li>Excellent verbal and written communication skills</li><li>Highly developed organizational and time management skills with careful attention to detail</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Admin Assistant - US Consumer & Digital Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>The Team</h4>Customer acquisition is core to American Express’ growth strategy and business performance and is one of the largest investments in AXP. Enabling effective delivery of digital channel marketing and acquisition experiences is critical to finding and engaging with customers, navigating them to the product that best fits their needs. The Enterprise Acquisition Products &amp; Platforms team enables, develops, &amp; maintains our cardmember acquisition, onboarding, and early tenure marketing activity &amp; experiences. We support all lines of business and markets in which American Express acquires customers.Customer acquisition is core to American Express’ growth strategy and business performance and is one of the largest investments in AXP. Enabling effective delivery of digital channel marketing and acquisition experiences is critical to finding and engaging with customers, navigating them to the product that best fits their needs. The Enterprise Acquisition Products &amp; Platforms team enables, develops, &amp; maintains our cardmember acquisition, onboarding, and early tenure marketing activity &amp; experiences. We support all lines of business and markets in which American Express acquires customers.The Enterprise Performance Marketing Solutions &amp; International Experience team is a core part of this organization, having responsibility for growing new accounts acquired, billed business acquired, and accounts receivable by accelerating performance marketing solutions and acquisition experiences for our global prospect and customers. The EPM&amp;IE team is a group of highly talented Marketers, Product Owners and Product Managers in USA, UK, India, Singapore and Japan. We are a critical enabler of performance marketing including data, talent tech and product solutions for the organization, we also play a critical role in ensuring our acquisition experiences are well designed and deliver for the consumer.<h4>The Role</h4>Search is often the first touchpoint between a customer and our brand — and you’ll be at the center of shaping that experience. As an Senior SEO Analyst at American Express, you’ll play a key role in building and scaling our Enterprise SEO Framework, ensuring millions of customers around the world can easily discover and engage with our products and services.This is a unique opportunity to blend hands-on technical SEO expertise with creativity and experimentation. You’ll collaborate across marketing, product, and technology teams to drive measurable growth, while also tapping into cutting-edge Generative AI (GenAI) tools to optimize workflows and unlock new possibilities for search.Search is often the first touchpoint between a customer and our brand — and you’ll be at the center of shaping that experience. As a Senior SEO Analyst at American Express, you’ll play a key role in building and scaling our Enterprise SEO Framework, ensuring millions of customers around the world can easily discover and engage with our products and services.This is a unique opportunity to blend hands-on technical SEO expertise with creativity and experimentation. You’ll collaborate across marketing, product, and technology teams to drive measurable growth, while also tapping into cutting-edge Generative AI (GenAI) tools to optimize workflows and unlock new possibilities for search.If you’re curious, data-driven, and excited about the chance to make a global impact at one of the world’s most respected brands, this role is for you.<h4>Key Responsibilities</h4><ul><li>Support SEO Strategy Execution: Partner with SEO leads, business units, and agencies to implement SEO best practices for U.S. and global markets.</li><li>Technical SEO Contributions: Assist in analyzing platform improvements (JavaScript/React environment) to ensure crawlability, indexation, and site performance.</li><li>AI-Enhanced SEO Workflows: Use GenAI tools to support keyword research, content optimization, metadata generation, and reporting.</li><li>Cross-Functional Collaboration: Work with product, engineering, and marketing teams to integrate SEO into new experiences, migrations, and redesigns.</li><li>Performance Tracking: Collaborate with analytics to monitor KPIs, track results, and identify new growth opportunities.</li><li>Education &amp; Evangelism: Help communicate SEO best practices across teams and act as a resource for day-to-day SEO questions.</li><li>Agency &amp; Vendor Partnership: Support the coordination and tracking of deliverables with external SEO partners.</li></ul><h4>Required Skills &amp; Qualifications</h4><ul><li>3+ years of SEO experience (agency or in-house; enterprise/global experience a plus).</li><li>Familiarity with SEO tools (e.g., Screaming Frog, SEMrush, Ahrefs, Google Search Console, Adobe Analytics, etc.).</li><li>Advanced technical SEO understanding and web architecture (HTML, CSS, JavaScript).</li><li>Exposure to or interest in using Generative AI to enhance SEO workflows.</li><li>Strong communication and collaboration skills, with the ability to work effectively across teams.</li><li>Strong organizational and analytical skills with attention to detail.</li><li>Bachelor’s degree in Marketing, Communications, Computer Science, or a related field (preferred).</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior SEO Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500, and we aim to deliver on that by doing work that is both creative and effective. The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking an Producer to join the OnBrand Content Production Studio team.As a Producer, you will support the end-to-end production process for advertising and branded content campaigns — ensuring projects are delivered on time, on budget, and at the highest creative quality. This role is more focused on post-production and works closely with creative directors, editors, designers, and external partners to manage logistics for editorial, facilitate communication, and help bring creative ideas to life across video, digital, and social channels. The Producer will report to the Lead Producer within the Content Production Studio.Day to day responsibilities include, but are not limited to:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Overseeing the creation and production of original and highly engaging photo and video content •&nbsp;&nbsp;&nbsp;&nbsp;Tracking project timelines, deliverables, and approvals to ensure milestones are met and assets are delivered accurately. •&nbsp;&nbsp;&nbsp;&nbsp;Running day-to-day management of the post-production crew including motion designers, editors and freelancers. •&nbsp;&nbsp;&nbsp;&nbsp;Working closely with account managers, project managers, designers, developers and other creatives to bring concepts to life. •&nbsp;&nbsp;&nbsp;&nbsp;Communicating closely with external vendors, freelancers, and production partners to ensure clarity and accountability •&nbsp;&nbsp;&nbsp;&nbsp;Managing production tools and databases (Airtable, Workfront, or similar) to track resources, assets, budgets and talent/usage rights. •&nbsp;&nbsp;&nbsp;&nbsp;Producing content that is on-brand, on-strategy, leverages current platform trends and is true to a brands style, voice and aesthetics. •&nbsp;&nbsp;&nbsp;&nbsp;Communicate status, roadblocks, and opportunities for efficiencies at all stages while managing the resourcing of the post-production team •&nbsp;&nbsp;&nbsp;&nbsp;Support and oversee estimation of costs and turnaround times for creative concepts •&nbsp;&nbsp;&nbsp;&nbsp;Able to quickly prioritize and address creative and marketer notes, to meet tight deadlines. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Passionate about film, video and social media, trends, technology and best practices •&nbsp;&nbsp;&nbsp;&nbsp;A "maker" mentality, be curious and not afraid to try new methodsQualifications •&nbsp;&nbsp;&nbsp;&nbsp;1-3+ years of experience in content production, advertising, or media (agency or in-house preferred). •&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of creative production workflows (photo, video, digital, and social). •&nbsp;&nbsp;&nbsp;&nbsp;Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. •&nbsp;&nbsp;&nbsp;&nbsp;Proficient in production tools (Airtable, Adobe Creative Suite, Frame.io, etc.) •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with vendor management, licensing, and post-production processes. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and collaboration skills; thrives in fast-paced, deadline-driven environments. •&nbsp;&nbsp;&nbsp;&nbsp;Background serving a global financial service or travel/lifestyle brand is a plus •&nbsp;&nbsp;&nbsp;&nbsp;Comfortable navigating multiple projects within tight timelines, supporting high-visibility initiatives, and always seeking to identify opportunities for improvement •&nbsp;&nbsp;&nbsp;&nbsp;Proactive, collaborative mind-set and solutions-oriented in undefined territory •&nbsp;&nbsp;&nbsp;&nbsp;Relationship management. Ability to manage time and organize creative workloads with colleagues, partners and agencies. Must cut through clutter and drive results to reinforce integrity of the internal agency and American Express brand •&nbsp;&nbsp;&nbsp;&nbsp;Connect the dots between creative vision and enterprise goals, while offering recommendations on production approaches that are within budget, adhere to all usage rights / compliance standards and can be executed within a specific timeline •&nbsp;&nbsp;&nbsp;&nbsp;Continuously seeks and learns from feedback to improveIf the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.&nbsp; Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Producer - Content Production Studio - OnBrand

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Amex Digital Labs catalyzes digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include creating industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to create digital experiences, and defining new products and services based on emerging technologies and trends.&nbsp;AI is reshaping today’s commerce journeys and how Card Members discover, book, and ultimately make purchases. The Digital Labs Agentic Strategy &amp; Partnerships team is responsible for leading the strategy and execution of Amex’s key initiatives, partnerships, and products for AI-assisted and agentic commerce.As Senior Manager, you will help bring Amex through this agentic commerce evolution.&nbsp;&nbsp;You will work across internal and external stakeholders, build and evaluate partnership opportunities, support major contract negotiations, and help define the future product roadmap. You will collaborate extensively with the Digital Labs Product team and a broad range of internal stakeholders across Strategic Partnerships, Enterprise Strategy, and GCO, in addition to managing relationships at external partners.&nbsp;Responsibilities:<ul><li>Lead the partner evaluation and strategic alignment to prioritize partners, including AI companies, Digital Giants, and major platforms</li><li>Support the contract negotiation and onboarding of new partnerships</li><li>Drive competitive intelligence and market research initiatives to inform strategy in the rapidly evolving agentic commerce landscape</li><li>Coordinate and connect the dots across supporting enterprise workstreams, including product development, roadmap prioritization, and contractual implications</li><li>Regularly collaborate on leadership conversations and create executive-facing materials</li><li>Be a thought leader on the evolving AI landscape to identify new partnership opportunities, drive the strategic roadmap of existing partnerships, and monitor the competition</li></ul>Qualifications:<ul><li>Exceptional interpersonal, communication and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels, and with partners</li><li>Proven track record of strong organizational, prioritization and project management skills; experience project managing complex and multifaceted workstreams with many internal stakeholders a plus</li><li>Creative problem-solving skills and comfort operating with imperfect information</li><li>Strategic thinker with a savviness for new tech, connecting the dots, and thinking three steps ahead</li><li>Must have strong interest in AI and familiarity with key players and consumer-facing products, strong interest in partnerships, tech trends, and digital products</li><li>A self-starter with an ability to excel in a dynamic environment and to switch gears as needed</li><li>3+ years of partnerships, business development, or strategy experience</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Agentic Partnerships and Strategy (Digital Labs)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Position OverviewThe Director of Internal Fraud Event Response is responsible for the development of advanced analytics that enable strategic insights, internal fraud identification, control evaluation, outlier analysis, and compensating control implementation in response to emerging internal fraud risk.&nbsp; The Director will provide guidance, best practice, and code validation for other analytic staff across the IFCOE. The successful candidate will play a critical role in protecting American Express from insider-driven risks. This leader will support the creation of data driven decision making for internal fraud response across the enterprise, while ensuring strong alignment between analytics, operational execution, and rules strategy.&nbsp;Reporting to the Vice President of Internal Fraud Event Response, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection response that will inform control enhancements, policy changes, and detection strategy implementation. The ideal candidate has a strong background in fraud analytics, coding, rule design, and control optimization — with a passion for protecting the integrity of American Express’s people, processes, and data.Key Responsibilities:<ul><li>Create and implement compensating controls to address emerging risks and regulatory changes.</li><li>Provide analytic support to more junior analytic staff</li><li>Respond to executive and board requests with timely, data-driven insights and recommendations.</li><li>Support continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team.</li><li>Develop statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats impacting the industry and American Express.</li><li>Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities</li><li>Lead rapid response initiatives to address new fraud schemes or internal and external fraud events.</li><li>Create ad hoc analysis in response to requests from Executive leadership, providing actionable insights under tight deadlines.</li><li>Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies</li><li>Serve as a key liaison with executive leadership, board members, and regulatory bodies.</li><li>Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders.</li><li>Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies.</li><li>Stay abreast of regulatory developments and industry best practices, updating processes as needed.</li><li>Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities.</li><li>Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure.</li><li>Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic.</li><li>Manage rule documentation, governance, and performance reporting consistent with enterprise risk standards.</li><li>Work closely with 2LOD to ensure rules align with policy, regulatory, and control frameworks.</li><li>Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design.</li><li>Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies.</li><li>Leverage automation, data visualization, and analytics to continuously refine detection logic.</li><li>Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE.</li></ul>Qualifications:<ul><li>10 years of experience in internal fraud detection, fraud risk management, rules development, or analytics, preferably in financial services or payments.</li><li>Demonstrated experience designing and implementing fraud detection rules or models in a production environment.</li><li>Strong understanding of internal fraud typologies, control design, and risk frameworks.</li><li>Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.).</li><li>Experience working with rule management systems, case management platforms, large database environments/warehouses, and decision engines.</li><li>Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance.</li><li>Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Director, Internal Fraud Event Response

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Position Overview:The Director of Detection Operations is responsible for overseeing the daily operations of internal fraud detections systems, ensuring the effective monitoring of insider threats and internal fraud risks across the enterprise. This role manages the detection infrastructure, alert triage and case referrals. Working closely with the VP of Detection, Reporting, and QA, Investigations&nbsp;and&nbsp;Technology&nbsp;teams,&nbsp;the&nbsp;Director&nbsp;ensures&nbsp;that&nbsp;internal&nbsp;fraud&nbsp;alerts&nbsp;are&nbsp;timely,&nbsp;accurate,&nbsp;and&nbsp;actionable,&nbsp;while minimizing false positives and operational noise.KeyResponsibilities:<ul><li>Lead&nbsp;the&nbsp;fraud&nbsp;detection&nbsp;operations&nbsp;team,&nbsp;responsible&nbsp;for&nbsp;monitoring&nbsp;and&nbsp;triage&nbsp;of&nbsp;internal&nbsp;fraud&nbsp;alerts</li><li>Oversee&nbsp;daily&nbsp;workflows&nbsp;including&nbsp;alert&nbsp;intake,&nbsp;triage,&nbsp;escalation&nbsp;and&nbsp;case&nbsp;referral&nbsp;to&nbsp;investigation&nbsp;teams</li><li>Ensure&nbsp;operational&nbsp;coverage,&nbsp;service&nbsp;level&nbsp;adherence&nbsp;and&nbsp;timely&nbsp;escalation&nbsp;of&nbsp;high-risk&nbsp;incidents</li><li>Support&nbsp;the&nbsp;VP&nbsp;of&nbsp;Detection, Reporting, and QA&nbsp;to&nbsp;operationalize&nbsp;new&nbsp;rules,&nbsp;thresholds&nbsp;and&nbsp;models&nbsp;into&nbsp;monitoring&nbsp;systems</li><li>Track&nbsp;and&nbsp;improve&nbsp;detection&nbsp;efficiency&nbsp;(hit&nbsp;rates,&nbsp;false&nbsp;positives,&nbsp;alert&nbsp;to&nbsp;case&nbsp;conversion)</li><li>Define&nbsp;and&nbsp;report&nbsp;on&nbsp;detection&nbsp;operations&nbsp;Key&nbsp;Performance&nbsp;Indicators&nbsp;(KPI)</li><li>Contribute&nbsp;to&nbsp;reporting&nbsp;on&nbsp;detection&nbsp;effectiveness&nbsp;and&nbsp;operational&nbsp;performance</li><li>Partner&nbsp;with&nbsp;investigations&nbsp;on&nbsp;case&nbsp;referrals&nbsp;and&nbsp;feedback&nbsp;loops&nbsp;to&nbsp;refine&nbsp;detection&nbsp;quality</li><li>Support&nbsp;audit&nbsp;and&nbsp;regulatory&nbsp;review&nbsp;of&nbsp;detection&nbsp;operations</li><li>Build&nbsp;and&nbsp;manage&nbsp;a&nbsp;team&nbsp;of&nbsp;fraud&nbsp;detection&nbsp;analysts&nbsp;and&nbsp;operations&nbsp;specialists</li><li>Drive&nbsp;a&nbsp;culture&nbsp;of&nbsp;operational&nbsp;discipline,&nbsp;continuous&nbsp;improvement&nbsp;and&nbsp;risk&nbsp;ownership</li></ul>Desired Leadership Characteristics:<ul><li>Calm and decisive under pressure.</li><li>Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues</li><li>Initiative and bias for action and for getting things done</li><li>Proven ability in extending and maintaining strong relationships in a complex multi-national corporation</li><li>Strong problem solver with the ability to use analytical methods to affect change</li><li>Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment</li></ul>Minimum Qualifications:<ul><li>10+ years of experience in fraud operations, monitoring, or security operations, with at least 3 years in a leadership role</li><li>Deep understanding of fraud monitoring tools, insider threat detection and case management systems</li><li>Strong knowledge of internal fraud typologies and insider risk behaviors</li><li>Proven track record of managing global operations teams</li><li>Strong collaborations skills with Technology, CEG, Legal and risk oversight functions</li><li>Experience with operational KPIs, back-office case and SLA management, and executive reporting</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director, Detection Operations, Internal Fraud

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Position OverviewThe Senior Manager of Internal Fraud Event Response is responsible for the development of advanced analytics that enable strategic insights, internal fraud identification, control evaluation, outlier analysis, and compensating control implementation in response to emerging internal fraud risk.&nbsp; The successful candidate will play a critical role in protecting American Express from insider-driven risks. This role will support the creation of data driven decision making for internal fraud response across the enterprise, while ensuring strong alignment between analytics, operational execution, and rules strategy.Reporting to the Vice President of Internal Fraud Event Response, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection response that will inform control enhancements, policy changes, and detection strategy implementation. The ideal candidate has a strong background in fraud analytics, coding, rule design, and control optimization — with a passion for protecting the integrity of American Express’s people, processes, and data.Key Responsibilities:<ul><li>Create and implement compensating controls to address emerging risks and regulatory changes.</li><li>Respond to executive and board requests with timely, data-driven insights and recommendations.</li><li>Support continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team.</li><li>Develop statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats impacting the industry and American Express .</li><li>Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities</li><li>Lead rapid response initiatives to address new fraud schemes or internal and external fraud events.</li><li>Create ad hoc analysis in response to requests from Executive leadership, providing actionable insights under tight deadlines.</li><li>Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies</li><li>Serve as a key liaison with executive leadership, board members, and regulatory bodies.</li><li>Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders.</li><li>Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies.</li><li>Stay abreast of regulatory developments and industry best practices, updating processes as needed.</li><li>Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities.</li><li>Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure.</li><li>Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic.</li><li>Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design.</li><li>Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies.</li><li>Leverage automation, data visualization, and analytics to continuously refine detection logic.</li><li>Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE.</li></ul>Qualifications:<ul><li>7 years of experience in internal fraud detection, fraud risk management, rules development, or analytics, preferably in financial services or payments.</li><li>Demonstrated experience designing and implementing fraud detection rules or models in a production environment.</li><li>Strong understanding of internal fraud typologies, control design, and risk frameworks.</li><li>Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.).</li><li>Experience working with rule management systems, case management platforms, large database environments/warehouses, and decision engines.</li><li>Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance.</li><li>Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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