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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.The Senior Analyst, US Consumer Services Risk ID &amp; Assessment:<ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Minimum Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Meaningful, rewarding work performed with integrity.Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they’re problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.Minimum Qualifications:<ul><li>Deliver world-class customer service, whilst responding to Customers inquiries and problems</li><li>Excellent negotiation, probing, influencing and resourcefulness skills</li><li>Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express</li><li>Make decisions based on risk assessment and the Customer profile</li><li>Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card</li><li>Meet and exceed quality goals, compliance regulations and productivity targets</li><li>Handling inbound and outbound calls from our consumer and small business card members</li><li>Document necessary information&nbsp;</li><li>Re-prioritize to adapt to the ever-changing environment</li><li>Demonstrate personal excellence by remaining positive and resilient in difficult situations</li><li>Able to demonstrate empathy whilst being assertive to achieve the required outcome</li><li>Display a passion to serve by delivering outstanding service in every interaction with our customers</li><li>The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis</li><li>Strong interpersonal, communication and listening skills</li><li>Strong verbal and written communication skills</li><li>Assertiveness to handle difficult conversations</li><li>Analytical and problem-solving skills with strong attention to detail</li><li>Outstanding organizational skills</li><li>Bi-Lingual Spanish speaking a plus</li><li>Navigate multiple systems and digital tools to service our customers</li></ul>Preferred Qualifications:<ul><li>Previous collections or outside agency experience preferred</li><li>Schedule: Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6:30pm EST, Sunday 10am-8:30pm EST</li><li>Shift differentials for nights and weekends are provided.</li><li>Candidates must be flexible as shifts will be provided during the training period.</li><li>This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.</li><li>Location: 18850 N 56th St. &nbsp;Phoenix, AZ 85054 (Desert Ridge)</li></ul>Salary Range: $20.00 to $24.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Collections Specialist (Past Due)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. &nbsp;The Premium Products, Rewards &amp; Benefits (PPRB) organization is part of US Consumer Services and is responsible for making membership essential through the sourcing and delivery of relevant, differentiated and world-class products and benefits that drive demand and inspire card members to deepen loyalty.ABOUT THE ROLE The US Consumer Premium Product Management &amp; Proprietary Customer Experiences team owns the product strategy, value proposition and P&amp;L for premium products and the end-to-end management of proprietary customer experiences. The Sr. Analyst, Proprietary Digital Customer Experiences, will play a key role in delivering how our proprietary customer experiences come to life. The individual will be responsible for executing on new Amex Mobile App and Amex Web experiences in partnership with Enterprise Digital and Technology teams. This team member will partner with cross-functional teams to ensure we deliver compelling digital product experiences for our Membership Rewards and Cashback products.This individual will work cross-functionally with key internal partners including Card Product, Enterprise Digital, Technology, Travel &amp; Lifestyle Services, Resy and Global Dining, Consumer Banking, New Product Development, Control Management, Global Services Group, GCO, Compliance, and more. This role reports directly to the Sr. Manager, US Consumer Proprietary Customer Experiences.Key Responsibilities:<ul><li>Support the design and execution of new digital experiences for our proprietary card products across Amex Mobile App &amp; Web</li><li>Collaborate with partners across Card Product, Enterprise Digital, Technology and other enterprise stakeholders to ensure and seamless delivery of initiatives</li><li>Serve as the digital voice to advise partners on best-in-class customer experiences for specific product &amp; members services initiatives&nbsp;</li><li>Deliver reporting for the enterprise to track Digital Customer Experience results</li><li>Identify opportunities to enhance our digital experiences &amp; team operating model through adoption of new technologies&nbsp;</li><li>Contribute to high-performing and collaborative team culture</li></ul>Minimum Qualifications:<ul><li>1-2 years of relevant experience, preferred</li><li>Bachelor's required</li><li>Solutions-oriented, strategic thinker with attention to detail</li><li>Exceptional project management skills and ability to stay calm under pressure and flexible amidst change&nbsp;</li><li>Strong verbal and written communication skills</li><li>Strong relationship builder, team player with a passion to create the best customer experience for our Card Members</li><li>Ability to proactively and independently identify opportunities for improvement and drive results</li><li>Passion for innovation and evolution of mobile/web products, AI, and consumer trends</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-US Consumer, Proprietary Product Digital Customer Experience

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility (CSR) initiatives.How will you make an impact in this role?The Executive Assistant will be a key member of the team, primarily supporting an Executive Vice President and two full-time vice presidents in CA&amp;C, and aiding their teams as needed.We work on tight deadlines, with multiple partners and communications agencies, and our work is visible both to external audiences and to the broader enterprise. We are looking for someone who is detail oriented with a positive, can-do attitude. You are seasoned and experienced in handling a wide range of administrative-related tasks and can work independently through building positive relationships and being resourceful.Responsibilities include:<ul><li>Organizing and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones</li><li>Calendar management, including scheduling meetings with EC members and other senior leaders, colleagues, and external parties.</li><li>Preparing, reviewing, and processing expense reports, and running expense report approvals, in line with company T&amp;E policy and budget</li><li>Assisting with timekeeping and payroll duties</li><li>Fluency in American Express ARIBA and Concur</li><li>Handling organization charts and team rosters</li><li>Booking and coordinating travel arrangements including air and hotel bookings for both domestic and international business trips.</li><li>Supporting team administration including job postings, on boarding for new hires, updating distribution lists, setting up group-wide team meetings, coordinating team real estate</li><li>Processing of requisitions and other invoices, ordering supplies and handling ticket requests</li><li>Coordinating logistics for internal meetings and events, including scheduling of conference rooms, catering and technology support as required</li><li>Support special ad-hoc projects and initiatives as assigned</li></ul>Minimum Qualifications:<ul><li>5+ years experience in providing administrative support is required</li><li>Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities</li><li>Excellent written and verbal communication skills</li><li>Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up</li><li>Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality</li><li>Ability to proactively identify and resolve issues</li><li>Ability to work with all levels of management, associates and external business contacts</li><li>Strong computer skills, including Microsoft Outlook, WebEx, MS Office Suite (Word, Excel, PowerPoint)</li></ul>Preferred Qualifications:<ul><li>Thorough knowledge of American Express Company internal systems (e.g., Concur, Ariba, etc.)</li></ul>Salary Range: $37.50 to $59.98 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Executive Assistant - Corporate Affairs & Communications

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are delivering a multi-rail, omni-channel payments ecosystem that delivers value seamlessly and securely for Amex and our customers.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments. A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.&nbsp;The Manager/Sr Manager, Data Strategy &amp; Transformation, will be joining the team at a fascinating and critical time in which the team is kicking off a multi-year data strategy &amp; transformation initiative playing a key enabling and thought partnership role in driving business growth, productivity and operational excellence for the broader organization. They will have the opportunity to be part of a key strategic priority for the NAS business.&nbsp;This exciting role will offer the opportunity to drive the strategy to better process, manage, store, control, govern and monetize our critical data assets.The incumbent will play an influential role collaborating closely with key stakeholders like NAS Product, Envisioning, Technology, GSG (Global Services Group), Finance, CFR (Credit &amp; Fraud Risk) etc. to understand the current landscape of data coverage, opportunities and create a roadmap.&nbsp;They will provide consultative support to peers and leaders in NAS, through strategic analytics that highlight trends, risks and opportunities and actionable insights.Key Job Responsibilities:<ul><li>Supporting the development and execution of the Network Data Strategy vision, strategy, and roadmap</li><li>Partnership and collaboration with peers on Network Data Policy &amp; Standards, Product, Data Governance, Analytics, Tech, Delivery, Envisioning teams to find synergies, drive optimization and standardization</li><li>Participate in external and internal research and enablement of next gen AI/ML driven solutions which make data analysis, discovery and processing more efficient and optimized</li><li>Thought leadership on proposing and driving both quick wins and transformative uplift to Network Data Architecture while adhering to ISO/industry transactional message standards</li><li>Define data solutions that balance industry standards, competitive landscape, and existing American Express capabilities; demonstrate a strong desire to learn and improve</li><li>Advocate for scalable, stable, and future-ready network solutions; professionally challenge short-term design requests that could create risk, instability, or limit future expansion</li><li>Defining MVPs to meet strategic business outcomes while balancing innovation and efficiency</li><li>Gather and share content expertise on/across various Payment industry data standards and linkages, provide content knowledge and consultation with regional partners regarding new product and system capabilities</li></ul>Preferred Qualifications<ul><li>Superior analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights</li><li>Strong presentation skills, particularly in creating executive summary decks for sharing strategies and progress to senior leaders</li><li>Proven ability to direct and influence complex and matrixed planning environments and make space for the development of next gen solutions</li><li>Extreme attention to detail and accuracy – strong sense of responsibility and accountability</li><li>Ability to excel in moments of peak demand when skillful prioritization or delegation/escalation is required</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement</li><li>Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence</li><li>Understanding of Amex/industry transaction standards and impacts on card payment processing</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Solution Design

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.The Manager/LFO Global &amp; US Large segment is responsible for Finance and strategic decision support to the Global &amp; US Large segment, representing ~5,000+ active customers. The role will have significant interaction with senior business leaders, Finance, and staff groups. The position also provides leadership opportunities.The successful candidate will closely work with senior leaders in the GCS organization, Finance, FP&amp;A, Pricing, and Performance &amp; Insights teams to provide financial data-driven insights to help the segment grow profitably. Specific responsibilities include: Global &amp; US Large Segment P&amp;L Management •&nbsp;&nbsp;&nbsp;&nbsp;Prepare and lead monthly financial reviews with business partners. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with Data Science team to continuously enhance billing forecasting models. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the business to manage the segment operating expenses. •&nbsp;&nbsp;&nbsp;&nbsp;Leverage Lumi to go behind P&amp;L results and to identify key business drivers. Lead Global &amp; US Large Customer Margin Reporting &amp; Analytics •&nbsp;&nbsp;&nbsp;&nbsp;Build and enhance customer margin capabilities through Lumi. •&nbsp;&nbsp;&nbsp;&nbsp;Develop reporting tools (Tableau) to communicate customer margins to the business. •&nbsp;&nbsp;&nbsp;&nbsp;Leverage customer margins to influence Pricing and business decisions. Lead Strategic &amp; Financial analysis to influence business decisions&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Lead data-driven analytics to help segment achieve long and short-term aspirations. •&nbsp;&nbsp;&nbsp;&nbsp;Represent finance in cross functional strategic initiatives. •&nbsp;&nbsp;&nbsp;&nbsp;Deliver in-depth billings analytics at customer, industry, merchant levels to identify key trends.Minimum Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Highly motivated individual with an ability to drive results and work with ambiguity •&nbsp;&nbsp;&nbsp;&nbsp;Strategic thinker with strong analytical skills and the ability to break down complex ideas into understandable and actionable messages to influence business partners •&nbsp;&nbsp;&nbsp;&nbsp;Effective relationship, communication, and collaboration skills •&nbsp;&nbsp;&nbsp;&nbsp;Strong financial modeling skills, Lumi/SQL coding, and Tableau/PowerBI&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Intellectual curiosity&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;3+ years of finance or strategic planning experience Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About the TeamThe Analytics, Investments and Marketing Enablement (AIM) team—within Global Commercial Services Marketing (GCSM)—is the analytics engine powering Commercial customer acquisition, engagement, and retention. AIM develops insights, data products, and analytical solutions that shape smarter marketing and powerful digital experiences.This Senior Manager role sits within Corporate Digital Acquisition Analytics, supporting the strategy, development, and optimization of personalized digital experiences for Commercial&nbsp;corporate&nbsp;prospects across&nbsp;Digital channels using data, advanced analytics, and emerging AI.How will you make an impact in this role?As a Senior Manager, you will lead analytical work that fuels the next generation of AMEX’s Corporate digital acquisition engine. You will design and implement data-driven strategies, build scalable analytical solutions, and collaborate across business, digital, and technology teams to optimize targeting, personalization, and prospect conversion.This role is ideal for someone who is passionate about digital marketing analytics, enthusiastic about emerging AI and GenAI capabilities, and eager to help shape how AMEX engages Commercial Corporate prospects in a dynamic and competitive digital landscape.Key Responsibilities:<ul><li>Develop analytical solutions and data products that improve targeting accuracy, personalization, and digital acquisition performance across the AMEX website.</li></ul><ul><li>Own end-to-end analyses focused on audience segmentation, experimentation, funnel optimization, and identification of acquisition opportunities.</li></ul><ul><li>Build and enhance models and decisioning strategies, leveraging AMEX’s vast first-party data and evolving digital intelligence capabilities.</li></ul><ul><li>Apply emerging AI and GenAI techniques, such as&nbsp;intelligent customer journey optimization,&nbsp;semantic&nbsp;modeling&nbsp;and&nbsp;automated insights&nbsp;to enhance targeting precision and analytical productivity.</li></ul><ul><li>Drive experimentation, performance measurement and Investment&nbsp;optimization - designing test structures, evaluating results, and making actionable recommendations to improve conversion and efficiency.</li></ul><ul><li>Collaborate closely with cross-functional partnersacross American Express to ensure implementation of analytical solutions and ensure business impact.</li></ul><ul><li>Synthesize insights and clearly communicate findings and strategy implications to leaders and stakeholders across the organization.</li></ul><ul><li>Champion innovation and continuous improvement, bringing forward&nbsp;new ideas&nbsp;in digital analytics, advanced modeling techniques,&nbsp;Gen&nbsp;AI&nbsp;use-cases&nbsp;and scalable data automation that future-proof AMEX’s digital acquisition engine.</li></ul>Minimum Qualifications<ul><li>Strong analytical and problem-solving skills with experience working through complex, ambiguous business questions.</li></ul><ul><li>Experience with building ML models like XGBoost, K-Means, etc with proficiency in analytical tools such as SQL, Python, or similar; knowledge of digital analytics or experimentation frameworks is a plus.</li></ul><ul><li>Ability to translate data into insights and clearly communicate recommendations to business partners.</li></ul><ul><li>Experience collaborating within cross-functional teams and influencing decisions through data-driven insights.</li></ul><ul><li>Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.</li></ul>Preferred Qualifications<ul><li>Experience in digital marketing analytics, personalization, website optimization, or acquisition strategy.</li><li>Master's degree in quantitive field (e.g., Engineering, Mathematics, Finance, Computer Science, Statistics, Economics).</li></ul><ul><li>Familiarity with digital ecosystem tools such as clickstream analytics platforms, identity frameworks, or real-time recommender systems.</li></ul><ul><li>Familiarity and interest in applying emerging AI and Gen AI capabilities to improve digital targeting outcomes.</li></ul><ul><li>Experience designing and analyzing A/B tests, optimizing digital funnels, or improving performance through data-driven experimentation.</li></ul><ul><li>Strong communication skills with the ability to influence partners and drive action.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the postion, cost and applicable laws, American Express may provide visa sponsership for certain postions.

Senior Manager - Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The position will be part of the team responsible for designing next generation fraud and authentication capabilities, identifying new data elements or sources that can be used to enhance fraud controls or enrich customer experience; owning the product evolution of existing and new fraud capabilities; monitoring, analyzing and recommending improvements to increase coverage, quality and effectiveness of our capabilities.The successful candidate will join the Enterprise Fraud &amp; Authentication capabilities, which is a team of highly skilled professionals that manage high impact Fraud risk data assets and next generation of authentication capabilities such as Secure Push, Device Fingerprinting &amp; WebAuthN/Passkeys etc.&nbsp;In this role, you will collaborate with the multiple partners including Product management, Servicing, Risk Strategy, Digital Banking, technology, vendors, operations to ideate and create solutions, capabilities, and strategies for driving great customer experience and offering robust fraud controls.&nbsp;Role and Responsibilities:<ul><li>Lay the proper foundation of authentication capabilities to enable a seamless journey across multiple servicing touchpoints (Mobile App, Phone, Browser, Mobile Wallet Provisioning etc.) for our customers, in partnership with the Enterprise Identity, respective channel and Authorization teams.</li><li>Identify new or improvise existing attributes that can help enhance our existing risk controls or enrich customer experience.</li><li>Evaluating new data and vendors to determine the value to our fraud strategies/capabilities and onboarding them if desired.</li><li>Build triggers/alerts to ensure we monitor critical aspects of our Fraud Risk Controls in place.&nbsp;</li><li>Work in close partnership with various Product teams while representing Fraud Risk organization to manage delivery of our vision and roadmap.&nbsp;</li><li>Provide a point of view and guidance to technology architects to ensure the platform solution meets business functions and performance requirements.&nbsp;</li><li>Guide the business process design to be global, holistic, and modular to support multiple business strategies and local nuances.&nbsp;</li><li>Monitor emerging technology trends and engage in discussions that drive next generation of strategies and solutions.&nbsp;</li><li>Build and maintain relationship across the community of stakeholders, such as fraud strategy, decisions science, product &amp; technologies, and various levels of leadership partners.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Ability to have informed technical discussions with engineering &amp; product teams and influence architecture and design&nbsp;</li><li>Experience working with cloud-based architecture, Azure services and APIs is a big plus.&nbsp;</li><li>Experience with Big data analytical tools like Hive, Spark, Big Query is must.</li><li>Degree in Engineering, Mathematics, Statistics, Economics, or related fields is strongly desired&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Risk Management

You lead the way. We have your back.&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The newly formed Enterprise Technology Services (ETS) Control &amp; Compliance, Process Risk Reduction &amp; Enterprise Platforms (EP) Risk Advisory team, are dedicated to driving effective Operational Risk strategies as the Enterprise undergoes the transformation to strengthen our Risk Management programs, pillars and enablement functions. This role will strengthen the ETS control environment through targeted, strategic risk initiatives that aim to proactively drive improved ways of working and reduce risk.How will you make an impact in this role?The ETS Process Risk Reduction &amp; Enterprise Platforms (EP) Risk Advisory team is looking for a Risk and Control Manager who will focus on solving some of our most complex problems. Areas for potential intervention will be identified through process evaluation, data analysis, monitoring, etc. In partnership with key stakeholders, the Risk Reduction Manager will develop strategic solutions for enhancement/remediation and take lead on managing risk reduction projects to completion. Extensive collaboration with partners across numerous business units, functional areas, and geographies is required. Additionally, Process Risk Reduction serves as an operational risk subject matter expert for the ETS organization.The Risk and Control Manager will:·Provide additional identification of risks throughout business processes and systems (along with business process owners)·Facilitate BUs in their risk assessments performance (e.g., Risk and Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)·Provide recommendations and to elevate controls where there is failure and identify themes across the controls where repeat Issues arise to work on the root cause vs individual minor controls that may not be solving the main, systemic problem.·Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events·Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing·Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes·Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)·Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing·Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)·Support risk management practices within the business·Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring·Review risk profiles and an updated risk register(s)·Support sharing insights, better practices, themes, etc. across the enterpriseMinimum Qualifications:<ul><li>5+Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Providing identification of operational risks throughout business processes and systems</li><li>Deep knowledge of process excellence, risk/control assessment, data analysis, compliance, and internal IT control frameworks</li><li>Strong problem solver with the ability to use analytical methods to affect change</li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience in financial services industry</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Risk & Control Manager – Process Risk Reduction

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Corporate Development executes strategically relevant and financially sound transactions for American Express, which enhance profitability, supplement business growth, and optimize the Company’s use of capital. The Corporate Development team is composed of American Express Ventures, the group that sources and executes strategic investments, the M&amp;A team which is responsible for strategy development, negotiations and execution for inorganic transactions (acquisitions, divestitures, joint ventures), and the Integration team responsible for integrating acquired assets and separating assets as part of strategic acquisitions and divestures.The Manager will be a member of the Mergers &amp; Acquisitions group tasked with supporting AXP growth and profitability through M&amp;A transactions. The position presents opportunities to work with the AXP business units to identify, socialize and execute M&amp;A transactions.&nbsp;Key Responsibilities<ul><li>Work with business units to evaluate M&amp;A opportunities against identified strategies</li><li>Assist deal teams in evaluating potential transactions from strategic, operational and financial perspectives</li><li>Develop detailed financial models and analyses (e.g., valuation, financial impact, etc.) for M&amp;A evaluations</li><li>Create materials and analyses to support transaction negotiations&nbsp;</li><li>Preparation of transaction evaluation materials to communicate recommendations to Senior Management</li><li>Find opportunities to improve operational efficiencies (e.g., standardize M&amp;A processes) as well as socialize and implement improvements</li></ul>Minimum Qualifications<ul><li>Minimum 2 – 4 years of experience. Proven experience in investment banking, private equity, venture capital or corporate development experience preferred.</li><li>Strong financial, analytical and valuation skills with an ability to interpret financial statements and build financial models as well as an ability to develop and communicate analyses. Full understanding of valuation techniques.&nbsp;</li><li>Strong written and verbal communication skills</li><li>Ability to collaborate with others at all levels of the organization and drive transaction processes and deliverables forward with project teams</li><li>Excellent project management skills&nbsp;</li><li>Strong intellectual curiosity for AXP businesses and external environment</li><li>MBA or CPA is preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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