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<h4>How you will change lives</h4>As a Social Worker at US Renal Care, you will be an integral part of a cross-functional&nbsp;team, working to help patients living with kidney disease achieve maximum social functioning and psychological adjustment to dialysis treatment and rehabilitation.<h4>What you will be doing </h4>Advocate &amp; Support. &nbsp;You will be part of an interdisciplinary team working to ensure&nbsp;patients receive the best care, including conducting all required patient assessment and&nbsp;care planning activities such as assessing new patient psychosocial needs and completing the KDQOL in accordance with company policy and all state/CMS regulations. You will identify and counsel psychosocial issues and provide&nbsp; patient and family education. As an advocate for your patients' needs, you will coordinate communities of support for patients and their families, identify social agencies and other resources (e.g.,&nbsp; financial/funding), provide information and referrals, coordinate transient arrangements, and represent your patient as needed with appropriate local, state, and federal agencies. Teamwork. As part of the interdisciplinary clinic team, promote teamwork, educate staff, and provide training around patient psychosocial care. You will participate in all required continuing education and staff meetings. You will collaborate with the Medical Director and physicians and maintain positive relationships with area hospitals, agencies, vendors, and the community. Safety &amp; Quality. &nbsp;You will help with clinical and operational processes to improve patient health and minimize missed treatments and hospitalizations, achieving target goals for patient outcomes. You will also participate in monthly Quality Assessment and Performance Improvement (QAPI) activities and ensure compliance with federal, state, and local laws and regulations.SOCIAL WORKERSTATE SPECIFIC LICENSURE REQUIREMENTS&nbsp;Alabama Licensed Master Social Worker (LMSW) or Licensed Independent Clinical Social Worker (LICSW)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ArkansasLicensed Certified Social Worker (LCSW)CaliforniaLicensed Clinical Social Worker (LCSW)ColoradoLicensed Clinical Social Worker (LCSW)ConnecticutLicensed Clinical Social Worker (LCSW)DelawareLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)FloridaLicensed Clinical Social Worker (LCSW)GeorgiaLicensed Master Social Worker (LMSW+CEU) or Licensed Clinical Social Worker (LCSW)HawaiiLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)IdahoLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)IllinoisLicensed Clinical Social Worker (LCSW)IndianaLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)IowaLicensed Master Social Worker (LMSW)MarylandLicensed Certified Social Worker - Clinical (LCSW-C)MassachusettsLicensed Independent Clinical Social Worker (LICSW)MichiganLicensed Master Social Worker (LMSW)MissouriLicensed Clinical Social Worker (LCSW)New JerseyLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)New MexicoLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)New YorkLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)North CarolinaLicensed Clinical Social Worker (LCSW)OhioLicensed Social Worker (LSW) or Licensed Independent Social Worker (LISW)OklahomaLicensed Master Social Worker (LMSW) or Licensed Social Worker (LSW) or Licensed Social Worker with Administration Specialty (LSW-ADM) or Licensed Clinical Social Worker (LCSW) OregonLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)South CarolinaLicensed Master Social Worker (LMSW) or Licensed Independent Social Worker -- Clinical Practice (LISW-CP)TennesseeLicensed Clinical Social Worker (LCSW)TexasLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)VirginiaLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)WyomingLicensed Clinical Social Worker (LCSW)***&nbsp; ANY EXCEPTIONS TO THE ABOVE LICENSURE REQUIREMENTS MUST BE APPROVED IN ADVANCE BY THE VICE PRESIDENT OF OPERATIONS AND VICE PRESIDENT OF CLINICAL SERVICES.&nbsp; ALL EXCEPTIONS WILL REQUIRE A PLAN OF SUPERVISION IN ACCORDANCE TO STATE AND COMPANY REQUIREMENTS.

U.S. Renal Care

Dialysis Social Worker

<h3>Job Description:</h3>The Managing Director (MD) is entrusted with a book of business of defined contribution. The Managing Director is the primary contact for the client and works in a team structure which is collectively responsible for managing, educating, resolving client issues, building relationships and meeting the needs of Plan Sponsors.The Expertise and Skills We’re Looking For<ul><li>College degree preferred or equivalent work-related experience.</li><li>Series 7 &amp; 63 required.</li><li>8+ years of Relationship Management or Client Service experience; preferably within Retirement/401K industry.</li><li>Your retirement plan record keeping and administration experience.</li><li>Your relationship management experience.</li><li>You have excellent verbal and written communication skills.</li><li>Your excellent organization and time management skills and attention to detail.</li><li>You have demonstrated problem-solving skills.</li><li>Your effective presentation skills, influence and negotiation skills.</li><li>Verifying client agreement about the issues and options before implementing with solutions. Developing, managing and maintaining strong client relationships.</li><li>Building strong partnerships based on shared commitment to mutual goals.</li><li>Sets the strategic direction for the plan and demonstrates ultimate ownership and accountability for the client relationship. Acts as the client’s 'trusted advisor'.</li><li>Building client relationship to highest level of decision makers.</li><li>Planning and conducting effective in-person and/or phone meetings.</li><li>Makes thorough plans and preparations for client meetings.</li><li>Properly planning, influencing, and implementing Fidelity solutions to address needs.</li><li>Differentiating Fidelity's benefits approach against competitive benefit solutions.</li><li>Facilitating discussions with clients regarding legal, regulatory and design issues across the plan. Consults with clients on qualified and potentially nonqualified plan design alternatives.</li><li>Coordinating internal resources to provide analysis and recommendations to clients on design alternatives.</li></ul>The MD is responsible for analyzing the client's investment architecture and providing appropriate alternatives.<ul><li>Identifying key drivers and maintains consistent formal/informal contact with key client decision makers.</li><li>Actively facilitating Investment Review meetings.</li><li>Working closely and actively leads discussions with Investment Consulting to create effective investment strategies and develop solutions that benefit clients/Fidelity.</li><li>Assisting Plan Sponsors with plan corrections, resolving operational defects, PSW navigation, providing plan and participant literature, and contribution inquiries.</li><li>The MD is expected to own the client relationships for which they are accountable.</li><li>his includes problem resolution on behalf of clients to produce a satisfactory outcome.</li><li>The MD is considered the lead associate for the Book of Business with supporting functions (Client Service Manager, Testing and Reporting Analyst) providing services through the MD to the client.</li><li>The MD is responsible for building and developing strong internal working relationships with Fidelity personnel in support of service delivery</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Managing Director- 401K Relationship Manager

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Human Resources Manager provides and manages human resources services, programs, and policies that attract, retain, train, and develop qualified teammates for the successful operation of the division and to meet the future needs of the organization. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Human Resources Manager: <ul><li>Ensure compliance with all company and government regulatory standards in all areas of human resource governance.</li><li>Work in partnership with division leadership to determine required people resources, training needs, identification of leadership talent, and succession planning.</li><li>Implement and administer teammate benefits programs and heighten teammate awareness of these programs.</li><li>Assist with budgeting process for training, safety, benefits, and other initiatives and activities.</li><li>Administer compensation policy and direct day-to-day salary administration and planning.</li><li>This position has additional duties; special projects may be assigned.</li></ul> Qualifications you'll bring as a Human Resources Manager: <ul><li>Bachelor's degree.</li><li>5+ years of human resources experience.</li><li>Knowledge of Microsoft Office. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Human Resources Manager

Start a fulfilling career as a Warehouse Stocker! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. The Stocker maintains continuous supplies of open-case product to be pulled by Warehouse Selectors. They operate power equipment and assist Supervisors as directed. Benefits you can count on: <ul><li>Pay rate: $19.50 per hour. </li><li>11:00 pm - 9:30 am - Sunday thru Wednesday or Wednesday - Saturday.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Stocker: <ul><li>Use various reports and computer programs to choose product.</li><li>Prepare boxes and place in slots for selection, proactively keeping slots replenished.</li><li>Check quantities against stocking reports.</li><li>Record product moves to ensure correct product and accurate counts; identify and remedy insufficient and/or mis-slotted products.</li><li>Work safely to prevent injury and damage to people and products.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred.</li><li>Basic computer skills. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Stocker

Start a fulfilling career as a Sanitation Teammate! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. Benefits you can count on: <ul><li>Pay Rate: $17.50 per hour. </li><li>Monday - Friday - 4:00 am - 12:30 pm.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Sanitation Teammate: <ul><li>Maintain a clean work environment in the offices, break rooms, DC, and Transportation areas. </li><li>Offices: vacuum and/or mop floors, empty trash cans, wipe surfaces, clean windows /walls, etc. </li><li>Restrooms: Clean &amp; sanitize surfaces, empty trash, sweep/mop floors, replenish supplies, etc. </li><li>Break rooms, entrances and locker areas: Wash windows, sweep/mop floors, empty trash, clean surfaces, replenish supplies, etc. </li><li>DC / Transportation: Sweep/mop floors, empty trash, clean dock plates, clean racks and put away pallets. </li><li>Division Grounds: Pick-up / empty trash, maintain walkways, cut grass, empty cigarette cans </li><li>Painting inside and outside of the facility. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age. </li><li>High School Diploma or GED preferred </li><li>Able to perform accurate visual inspections. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized </li><li>Problem Solver </li><li>Teamwork Oriented </li><li>Safety Conscious </li><li>Detailed </li></ul> Moving America Forward - Together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Sanitation

The IT Program Consultant will provide support to a large scale government IT Cloud Infrastructure Modernization program. Responsibilities include: &nbsp;<ul><li>Utilize Agile principles to coordinate ongoing program activities, such as knowledge management and risk/issue management.</li><li>Create ad-hoc and executive-level briefings, talking points, and communications plans for key stakeholders.</li><li>Engage with executive audiences via briefings and reports.</li><li>Help incorporate best practices and frameworks to maximize existing cloud infrastructure investments and demonstrate clearer return on investment.</li><li>Provide technical expertise for integrating new and emerging technologies (quantum computing, edge computing, AI, IoT).</li><li>Establish performance optimization and continuous improvement programs to drive ongoing enhancements and efficiencies.</li></ul>The projected compensation range for this position is $95K - $120K annualized (USD). The final salary offered will generally fall within this range and is determined by various factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as internal pay equity, location, contract-specific affordability and other organizational requirements.Required Skills <ul><li>3-5&nbsp;years of experience in IT consulting with focus on cloud infrastructure modernization and enablement</li><li>Ability to effectively communicate with executive audiences, both verbally and in writing</li><li>Ability to prepare and deliver clear and effective presentations&nbsp;</li><li>Understanding of industry-leading best practices and frameworks related to infrastructure to guide investment decisions</li><li>Experience working on IT programs involving&nbsp;cloud computing&nbsp;</li><li>Technical expertise related to new and emerging technologies related to IT infrastructure</li><li>US Citizenship</li></ul> Desirable Skills <ul><li>Experience working for federal government customers</li><li>PMP certification</li><li>Active Federal Government public trust clearance</li><li>Experience performing Management Consulting for IT programs</li><li>AWS or Azure Cloud certifications</li></ul>

Procentrix

IT Program Consultant (Infrastructure)

The OCM and Training Consultant will provide support to a large scale government IT Cloud Infrastructure Modernization program. Responsibilities include: <ul><li>Develop reskilling/upskilling strategies for emerging technology needs (cloud modernization, M365 Power Suite, AI integration, IoT, edge computing) to help the workforce keep pace with evolving mission needs and a changing technical landscape.</li><li>Assess the need for curated training pathways, develop&nbsp;curated mission content, and provide applied learning opportunities for specific technologies.&nbsp;</li><li>Support leadership in effective organizational change management, increased demand for IT services, and evolving mission requirements.</li><li>Help define new functions and roles, communicate with staff, and provide resources to help staff adapt and align to evolving misison requirements.</li></ul>The projected compensation range for this position is $95K - $120K annualized (USD). The final salary offered will generally fall within this range and is determined by various factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as internal pay equity, location, contract-specific affordability and other organizational requirements.Required Skills <ul><li>3-5&nbsp;years of experience in organizational change management;&nbsp;workforce development;&nbsp;and training services (materials and strategy)</li><li>Ability to effectively communicate with executive audiences, both verbally and in writing</li><li>Ability to prepare and deliver clear and effective presentations&nbsp;</li><li>Understanding of cloud computing environments</li><li>Experience performing OCM and Training services for IT modernization programs</li><li>US Citizenship</li></ul> Desirable Skills <ul><li>Experience working for federal government customers</li><li>PMP Certification</li><li>Active Federal Government public trust clearance</li><li>AWS or Azure certifications</li></ul>

IT Consultant (OCM and Training)

SUMMARY:&nbsp;&nbsp;Under general supervision of the Campus Director and Dean for Academic Affairs and Operations perform, coordinate and oversee campus administrative duties in support of the campus academic programs, campus and general administrative needs as defined in the job elements below. This position requires the ability to act confidentially, handle sensitive information and exercise independent judgment.&nbsp; Some technical knowledge of the specific area of assignment may also be required.KEY JOB ELEMENTS:<ul><li>Performs academic, campus and limited general administrative and clerical duties as assigned by the Campus Director &amp; Dean of Academic Affairs and Operations.&nbsp;</li><li>Collaborate with Vice Chancellors, Assistant Vice Chancellors, University Directors, College Deans and Department Chairs in carrying out the priorities of the University including but not limited to items pertaining to supporting programmatic accreditation and assessment reporting.</li><li>Maintains correspondence logs, files, information databases, and other tracking systems as necessary.&nbsp; </li><li>Prepares Executive Committee, OPM, PACs, and other programmatic meeting minutes. </li><li>Organizes programmatic meeting dates, meeting structure, and sends out agendas.&nbsp; Distributes Executive Committee weekly KPI updates to campus program leaders. </li><li>Ensure signage for classrooms, campus services and office spaces are clearly marked.</li><li>Create, distribute and collect faculty contracts, student files, and faculty files containing required programmatic documentation.</li><li>Assists with directing students with locating campus leaders, including directing them toward offices, phone, e-mail or classrooms. </li><li>Ensure signage for classrooms, campus services and office spaces are clearly marked and accessible.&nbsp; </li><li>If requested by Campus Director, may provide new employees with on boarding information, such as tours and campus directories, office or cubicle accommodations, employee access badges; business cards, and ensure new hires have necessary equipment and accesses to assume assigned duties on day one.&nbsp; </li><li>Maintain campus keys in coordination with the university Director of Facilities and Campus Director/Dean of Academic Affairs and Operations.</li><li>Ensure employee engagement and recognition activities are organized and occurring on a regular schedule, such as service awards, employee recognition and leading employee engagement committee work.</li><li>Responsible for onboarding of new hires.&nbsp; This includes I-9 completion and background check completion.&nbsp; </li><li>Maintain all personnel files.&nbsp;</li><li>Responsible for all adjunct contracts and appointment letters.&nbsp; </li><li>Ensures adjunct pay is calculated and submitted timely on the pay schedule.&nbsp; </li><li>Responsible for all proctor scheduling, contracts and payments.&nbsp;</li><li>Responsible for monitoring all job postings for the campus and reviewing applicants for qualifications.&nbsp; Once qualified, responsible for sending to hiring managers and assisting with the scheduling of interviews. &nbsp;</li><li>Campus purchasing support for local service providers and suppliers. Includes ordering office or program related supplies and scheduling assistance as necessary.&nbsp;</li><li> Maintains office equipment such as fax machines, postage meters, copy machines and printers.&nbsp; </li><li>Responsible for mail distribution and receiving support.</li><li>A cell phone is required for use during work hours and after hours as needed.&nbsp;&nbsp; </li><li>This position requires flexibility with schedule as needed to support the campus events.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTS:&nbsp;<ul><li>Bachelor’s Degree in a related discipline.</li><li>Minimum of four years’ progressively more responsible administrative experience in a corporate or academic environment supporting mid to upper-level manager(s). </li><li>1-2 years of previous HR experience preferred</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills.</li><li>Superior organizational and problem resolution skills.</li><li>Business computing skills (validated by testing where applicable) to include the following:</li></ul><ul><ul><li>Advanced proficiency level for Word </li><li>Basic proficiency level for Excel </li><li>Advanced proficiency level for Power Point </li><li>Basic proficiency level for Outlook</li></ul></ul><ul><li>Ability to use database programs (CampusVue)</li></ul><ul><li>Professional telephone/video manner and personal appearance.&nbsp;</li></ul>ENVIRONMENT:&nbsp;&nbsp;The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelBachelor’s Degree

South University

Campus Executive Assistant - HRC

Customer Relations Associate I (Ongoing Recruitment) US-VA-Arlington Job ID: 2025-2442 Type: Regular Full-Time # of Openings: 1 Category: Customer Operations and Support Arlington Overview We’re always looking to connect with talented individuals for future opportunities! This posting also helps us build a talent pool, so even if you’re not selected at this time, we may reach out as new roles open. If you're interested in being considered for future roles, we encourage you to apply today and get ahead of the hiring process!It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Customer Relations Associate I - Product Support (CRA I). In this role you'll consistently provide high quality, professional, customer service in an informative and personable manner to customers seeking assistance with ARC products and services. You'll effectively decipher the customer's needs, determine the best solution, and clearly communicate that solution to the customer. Responsibilities <ol><li>Provide exceptional customer service based on the quality assurance call monitoring standards.</li><li>Meet, or exceed Key Performance Indicators (KPIs) monthly.</li><li>Multitask efficiently, i.e., working on multiple computer applications while responding accurately to customer’s telephone inquiries and/or emails.</li><li>Enter all customer inquiries into the call/problem tracking system (CRM) in a timely, detailed manner, while demonstrating strong business writing skills.</li><li>Resolve complex and difficult problems and issues with customers.</li><li>Provide ideas and feedback to management and coworkers about front-line situations during team meetings.</li></ol> Qualifications <ul><li>High School Diploma required; some college a plus</li><li>Previous call center experience desired</li><li>Bi-Lingual Spanish/English preferred</li><li>Proficient with Microsoft Office and/or general computer skills</li><li>Ability to type quickly</li></ul> PI278521205

Customer Relations Associate I (Ongoing Recruitment)

Operations Engineer I - Second Shift US-VA-Arlington Job ID: 2025-2453 Type: Regular Full-Time # of Openings: 1 Category: Technology Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for an Operations Engineer I to join our team! In this role, you will support (including Tier 1 support), monitor, and administer ARC’s resources &amp; applications. You will ensure monitoring is appropriately configured and functioning for all ARC systems and applications. Additionally, you will review resource data and works with Operations Engineer II and Data Engineers to identify proper incident response and escalation. This role will provide assistance and guidance in setting up and using enterprise tools, e.g. Datadog, Jira and ServiceNow. Responsibilities <ol><li>Provide 1st tier support for ARC’s 24x7 systems and applications monitoring. Triage and escalating incidents discovered through automated tools or reported by customers.</li><li>Work as incident scribe during Sev1/Sev2 incidents to ensure all essential artifacts are collected and reported to enable retrospective reviews to promote continuous improvement.</li><li>Applies experience and skills to complete various work orders assigned to group with minimal supervision.</li><li>Primary contact for datacenter facilities. Includes performing/scheduling weekly, monthly, and annual PM and DR tests.</li><li>Execution of SOP’s defined by POD, Enterprise, or Operations Engineering team and aid in maintaining documentation for operational readiness.</li><li>Leverage analytical and technical skills to provide event correlation using real-time monitoring data to ensure cohesive support between cross-functional teams.</li></ol> Qualifications <ul><li>Bachelor’s degree in computer science preferred; equivalent work experience considered</li><li>Preference will be given to candidates with exposure to mainframe environments and system job scheduling/monitoring tools (e.g., CA-7, Control-M, or equivalent)</li><li>2 years of systems administration knowledge (Linux / Windows) is a plus</li><li>Basic understanding of job logs, batch processing, and willingness to learn incident response processes in enterprise environments is desirable</li><li>Functional knowledge of AWS </li><li>Functional knowledge of monitoring tools such as Datadog, CloudHealth, Wug, and the Atlassian Suite </li><li>General knowledge of networking concepts, virtualization concepts, operating system internals, configuration management and system management </li><li>Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition </li><li>Good communication skills (verbal and written) and ability to communicate technical information to nontechnical audiences </li><li>A strong intellectual curiosity to continually challenge what exists and explore what should be changed to best meet evolving business and market </li><li>A passion for continual improvement and a willingness to work with others to improve</li><li>24/7/365 Data Center, with shift work. Eligible for shift differential (2nd and 3rd shift).</li></ul>PM21 PI278521197

436 Full Time Jobs in Virginia