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Salary Range:&nbsp;&nbsp;$55,245.00&nbsp;(Min.) -&nbsp;$69,045.00&nbsp;(Mid.) -&nbsp;$82,867.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Lead Service Liaison position is responsible for supporting daily management functions of the outreach team, helping ensure productivity, quality, and performance targets are met.This position serves as the subject matter expert for the execution of member and provider outreach efforts for all lines of business. This position leads and works closely with assigned team daily. This position will mentor, coach, and may provide feedback to management on performance of staff. Ensure team effectiveness and project completion.<h4>Duties</h4>Monitors and facilitates timely contact of members regarding all outreach and retention programs for all lines of business. Provides recommendations for process improvements. Monitors real-time activity and campaign management, as needed. Ensures system of record is functional to provide complete, accurate information. (50%)Assists management in ensuring staff provides accurate, timely and quality service to our members and providers, ensuring adherence to all departmental policies, procedures, and standards. Assists with special projects and campaigns that can provide feedback for membership satisfaction. Assists with campaign management functions for outreach efforts across all lines of business. (20%)Assists management in providing accurate and timely reports to senior leadership. Performs Quality Assurance functions for vendor outbound campaigns. Interfaces and collaborates with management and stakeholders within and outside of the organization to address and resolve questions, elevate areas of member dissatisfaction, and barriers to care. Assists with identifying and implementing related process and system improvements. (20%)<h4>Leads the work of assigned staff; regularly assigns and checks the work of others, providing guidance, training, and feedback on performance to department management. Assist management in the oversight of the daily office workflow, recommends enhancements to process and procedures.</h4><h4>Guide the assigned staff in ensuring that the team's work is completed effectively. May assist in the assigning tasks and communicating project goals. Participates in team problem-solving, decision-making, and conflict resolution.</h4><h4>Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval.</h4><h4>Performs other duties as assigned. (10%)</h4><h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4>Associate's Degree<h4>Experience</h4>Required:At least 2 years of customer service experience in a contact center environment, preferably in a managed care plan setting.At least 3 months of experience leading a process, program, and/or staff.<h4>Skills</h4>Required:Strong coaching and motivational skills.Proficiency with Customer Relationship Management (CRM) systems and dialing platforms.Ability to analyze data and make performance-driven recommendations.Proficiency in Microsoft Office suite.Ability to communication, conflict resolution, and motivational skills.Ability to collaborate closely with a team in a collaborative and interactive environment.Skilled in fostering teamwork and collaboration.Ability to adjust to changing circumstances within the team.Good verbal and written communication skills.Preferred:Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese&nbsp;&nbsp;<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Relationship Manager, Customer Service

L.A. Care Health Plan

Lead Service Liaison

Salary Range:&nbsp;&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Senior Manager, Electronic Data Interchange (EDI) &amp; Data Operations is responsible for leading and optimizing the day-to-day operational, analytical, and technical functions that support electronic data exchange, authorization data ingestion, accumulator management, and Explanation of Benefits (EOB) processing for L.A. Care. This includes operational oversight of all Health Insurance Portability and Accountability Act (HIPAA) standard and proprietary EDI transactions, delegated and internal authorization data loads, accumulator workflows, and the operational components of EOB generation and remediation.The Senior Manager oversees a team who manage file intake, data validation, routing, reconciliation, testing, and issue resolution across the enterprise. This position ensures that all electronic and paper-to-electronic data supporting claims and administrative operations is accurate, timely, and compliant with regulatory, contractual, and quality expectations.This position plays a critical leadership role in enhancing upstream controls, reducing rework, improving automation, supporting system changes, and driving continuous improvement in data operations.Manages all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.&nbsp; Responsible for driving performance to ensure that the team can lead high-level decisions that impact on the success of L.A. Care.&nbsp; Oversees the development, implementation, administration, and maintenance of the department's programs, policies, and procedures. Responsible for driving management and performance to ensure that the team can lead high-level decisions that impact on the success of L.A. Care.Collaborate closely with executive/ senior management to establish goals that align with the company’s mission and vision.<h4>Duties</h4>Strengthens the reliability, accuracy, and efficiency of all electronic data processes that support claims operations, ensuring data flows through systems as intended, issues are rapidly identified and remediated, and upstream controls are continuously enhanced. Helps drive predictable outcomes, improve payment accuracy, and maintain regulatory readiness across the data ecosystem.Manages end-to-end operational oversight of all inbound and outbound HIPAA-standard and proprietary EDI transactions (837, 835, 270/271, 276/277, 834, 278). Ensures timely, accurate, and compliant processing of electronic claims, encounters, eligibility updates, and related administrative data.Oversees transaction monitoring, exceptions, error queues, and data rejects; ensures prompt triage and resolution. Provides oversight of requirements documentation, including business and functional requirements (BRDs/FRDs), workflow mapping, and data specifications that support operational effectiveness.Plans and implements systems and procedures to maximize operating efficiency and achieve strategic priorities.&nbsp;Leads oversight of delegated Electronic Load of Delegated Authorizations (ELDA) and internal clinical authorization data loads into QNXT. Ensures authorization data is timely, complete, reconciled, and supportive of accurate claims adjudication.Monitors authorization load success rates and partners with upstream teams to resolve recurring issues. Guides enhancements that reduce manual lookup burden for claims and increase automation.Manages operational components of the Member Out-of-Pocket (MOOP) accumulator workflow, including reconciliation, error correction, escalation management, and member remediation.Ensures accumulator data is accurate across intake systems, accumulator databases, QNXT, and output files.Provides reporting and trending on accumulator performance, error patterns, and upstream causes.Shares responsibility with the Director, EDI for operational oversight of EOB generation, validation, and data flow.Ensures EOB output files reflect accurate benefit application, share of cost, accumulation, claim decisions, and meets regulatory requirements. Troubleshoots and resolves EOB-related issues, including cost-share miscalculations, missing data, formatting discrepancies, and system defects. Supports testing of EOB templates, logic updates, and system enhancements that impact EOB accuracy and delivery.Leads complex root cause analyses for issues impacting claims data, authorizations, accumulators, or EOBs.<h4>Duties Continued</h4>Coordinates remediation efforts with cross-functional departments. Implements and provides guidance to the departmental and organizational processes and policies and works with senior and/ or executive management to define, prioritize, and develop projects and programs.Ensures corrective actions are documented, validated, and monitored to prevent recurrence. Identifies systemic issues and recommends upstream solutions to strengthen operational controls and improve accuracy.Responsible for Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval. Leads process and workflow redesign efforts to increase automation, reduce manual work, and improve overall data quality.Oversees User Acceptance Testing (UAT) planning, test case creation, execution, and validation for system changes affecting EDI, authorization data, accumulators, and EOBs.Ensures strong quality gates are consistently applied before production releases.Works closely with the Director, EDI to prioritize enhancements and support operational readiness for system changes.Serves as an operational liaison to cross-functional departments and delegated entities.Communicates system availability, planned changes, incident statuses, and file processing updates clearly and consistently.Supports internal and external partners with non-standard data requests, testing analysis, and troubleshooting.Manages staff and the day-to-day activities in the department. Participates in the department budgeting process. Responsible for scheduling, training, performance, corrective actions, mentoring, and developing of the team(s). Foster and promote a culture of transparency, continuous improvement, accountability, and shared ownership of enterprise goals. Mentors and develops staff, building technical and critical thinking skills across the team. Responsible for overseeing and managing the budgets of their respective departments.Maintains a culture of rigor, transparency, analytical curiosity, proactive issue identification, cross-functional communication, accountability, and continuous operational improvement.Perform other duties as assigned.&nbsp;<h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Business Administration or Related Field<h4>Experience</h4>Required:At least 6 years of experience working with healthcare data, EDI transactions, claims data operations, or managed-care administrative systems.At least 5years of experience in leading, supervising and/or managing staff.Experience with system integrations, data migrations, or large-scale technical implementations.Demonstrated experience leading complex issue resolution and root cause analysis efforts.Experience leading teams, projects, initiatives, or cross-functional groupsPreferred:Experience developing test cases, leading UAT, or supporting system configuration changes.Experience with commercial health plan operations or delegated partner management.<h4>Skills</h4>Required:Strong knowledge of HIPAA-standard EDI transactions and healthcare data structures.Knowledge of MOOP accumulators, authorization workflows, and EOB data flows.Familiarity with claims adjudication rules, cost-share logic, and benefit application.Proficiency in SQL, Access, Excel, and related reporting or analysis tools.Ability to interpret and produce BRDs, FRDs, process flows, and technical documentation.Strong analytical, problem-solving, and system-thinking skills.Strong interpersonal skills for building relationships, fostering teamwork, and creating a positive work environment. Ability to guide and support team members.Excellent attention to detail and ability to manage multiple priorities and tight deadlines.Excellent ability to set clear goals, develop strategic plans to achieve those goals, and inspire others to work towards a shared vision.Skilled in mediating disputes and resolving conflicts in a fair and constructive manner.Ability to develop and manage budgets, forecast future financial outcomes, and make informed decisions about resource allocation.Demonstrated ability to make informed decisions.Excellent verbal, written communication, and presentation skills.Deep understanding of the industry, market dynamics, and organizational operations to identify opportunities and navigate challenges.Strong ability to analyze market trends, anticipate future changes, and develop long-term strategies that align with the company's goals.Preferred:Working knowledge of relational databases, system interfaces, or data transformation logic.Experience with delegated entity data submissions or clearinghouse integrations.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Claims, Insurance

Senior Manager, Electronic Data Interchange and Claims Data Operations

Salary Range:&nbsp;&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Senior Manager, Payment Integrity (PI) Operations, manages and leads critical components of L.A. Care’s enterprise Payment Integrity program, overseeing the design, execution, and continuous refinement of pre-payment and post-payment accuracy activities. This position integrates operational management with analytic, regulatory, and contract-driven development to prevent inappropriate payments, strengthen upstream controls, and ensure accurate financial outcomes across all lines of business.The Senior Manager manages multi-functional teams responsible for prospective edit development, clinical and non-clinical pre-payment reviews, retrospective audits, overpayment/underpayment identification, recovery operations, and pipeline management. This position ensures PI programs are executed consistently, documented clearly, and aligned with regulatory, contractual, and financial expectations.The Senior Manager works closely with cross-functional stakeholders to translate insights into actionable system changes and preventive modifications. The Senior Manager serves as the operational driver for Payment Integrity interventions, ensuring programs scale effectively, are audit-ready, and deliver measurable reductions in inaccurate or wasteful spend.Manages all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.&nbsp; Responsible for driving performance to ensure that the team can lead high-level decisions that impact on the success of L.A. Care.&nbsp; Oversees the development, implementation, administration, and maintenance of the department's programs, policies, and procedures. Responsible for driving management and performance to ensure that the team can lead high-level decisions that impact on the success of L.A. Care.Collaborate closely with executive/ senior management to establish goals that align with the company’s mission and vision.<h4>Duties</h4>Leads daily operations of pre-pay and post-pay PI activities, ensuring accuracy, timeliness, and effective case management. Oversees prospective review programs including clinical editing, code auditing, algorithm-driven controls, and provider contract/benefit interpretation. Ensures post-pay functions, including data mining, recovery validation, provider outreach, and reconciliation, are accurate, transparent, and compliant. Establishes standardized workflows, documentation, and quality review expectations across all PI teams. Ensures Payment Integrity operates as a disciplined, analytically driven, and preventive control function.Strengthens the reliability of claims processing, increases automation and cost avoidance, manages complex PI workflows, and translates regulatory and contract-driven requirements into systematic, sustainable accuracy improvements.Oversees development, refinement, and implementation of new edits, rules, and clinical/non-clinical logic that reduce future payment errors. Translates regulatory updates, provider contract terms, benefit changes, and emerging industry standards into edit or algorithm recommendations. Manages the PI pipeline of prospective initiatives, ensuring strong prioritization, impact modeling, and timely deployment. Partners with key stakeholders to implement upstream corrections and reduce recurring defects. Ensures prospective controls improve auto-adjudication, accuracy, and reduction of rework.Oversees identification and validation of overpayments and underpayments from solicited/unsolicited sources, analytics, and vendor partners. Ensures recoveries follow compliant workflows, including provider notification, appeal support, repayment management, and financial reconciliation. Ensures post-pay insights translate into upstream corrective actions, edit changes, or preventive improvements. Oversees development of operational processes that strengthen coordination between internal recovery teams and external vendors.Directs analytic and data mining efforts to detect billing anomalies, emerging risk patterns, and high-impact cost avoidance opportunities. Partners with enterprise analytics to refine predictive modeling, trending dashboards, and reporting frameworks. Ensures analytical findings convert into operational interventions, policy updates, or system changes. Identifies high-risk providers, services, or claims behaviors requiring new controls or deeper review.<h4>Duties Continued</h4>Ensures PI programs align with federal, state, and contractual requirements for all lines of business. Interprets regulatory updates and directs teams to integrate changes into rules, workflows, and edit development. Ensures that benefit structures, contract terms, and pricing methodologies are correctly reflected in both pre- and post-pay activities. Partners with Compliance and SIU on cases requiring heightened review or escalated investigation.Oversees operational execution of vendor-driven PI programs, ensuring strong Service level agreement (SLA) performance, validated results, and accurate financial reporting. Supports vendor onboarding, implementation, testing, and algorithm or rule customizations. Ensures internal teams coordinate effectively with external partners across pre-pay and post-pay programs.Partners with cross-functional key stakeholders to resolve system issues and strengthen upstream accuracy. Serves as an advisor to internal partners on PI trends, risk areas, provider behavior insights, and recommended control changes. Ensures PI findings are shared proactively and used to influence broader operational and configuration improvements.Manages staff and the day-to-day activities in the department. Participates in the department budgeting process.&nbsp; Responsible for scheduling, training, performance, corrective actions, mentoring, developing of the team(s). Foster and promote a culture of transparency, continuous improvement, accountability, and shared ownership of enterprise goals. Mentors and develops staff, building technical and problem-solving skills across the team.Implements and provides guidance to the departmental and organizational processes and policies and works with senior and/ or executive management to define, prioritize, and develop projects and programs.Responsible for Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Responsible for overseeing and managing the budgets of their respective departments.Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval.Plans and implements systems and procedures to maximize operating efficiency and achieve strategic priorities.Perform other duties as assigned.<h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Business Administration or Related Field<h4>Experience</h4>Required:&nbsp; At least 6 years of Payment Integrity, Program Integrity, medical cost containment, Fraud Waste and Abuse (FWA), data mining, claim accuracy, or related experience.At least 5 years of experience in leading staff, Supervising and/or managing staff.Experience leading teams, projects, initiatives, and cross-functional groups.Experience in Medicaid, Medicare, and Commercial managed care lines of business.Experience in pre-pay and/or post-pay review, edit development, recovery operations, or claim logic development.Experience interpreting provider contracts, payment methodologies, and managed care benefit structures.Experience handling complex claim review, root-cause evaluation, and adhering to regulatory TAT requirementsExperience working with COB and Third-Party Liability (TPL) claims in a managed care setting.Experience with vendor-managed PI programs.Preferred:Experience applying predictive analytics or algorithm-based PI solutions.Experience with SQL, BI tools, or data mining platforms.<h4>Skills</h4>Required:Strong understanding of adjudication, coding, and the application of Division of Financial Responsibility (DOFR) to claims processing.Extensive knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), International Classification of Diseases (ICD)-10, DRG/ Ambulatory Payment Classification (APC), and pricing methodologies.Understanding of benefit interpretation, contract terms, and payment rules.Strong analytical, investigative, financial, and operational skills.Exceptional written and verbal communication skills, including executive communication and the ability to translate technical findings into actionable recommendations.Advanced project leadership, workflow management, and prioritization skills.Ability to collaborate with internal and external stakeholders at all levels.Proven problem-solving skills and ability to translate knowledge to the department.Strong interpersonal skills for building relationships, fostering teamwork, and creating a positive work environment. Ability to guide and support team members.Excellent ability to set clear goals, develop strategic plans to achieve those goals, and inspire others to work towards a shared vision.Skilled in mediating disputes and resolving conflicts in a fair and constructive manner.Must have a deep understanding of financial principles.Ability and excellent knowledge in developing and managing budgets, forecasting future financial outcomes, and making informed decisions about resource allocation.Demonstrated ability to make informed decisions.Strong verbal, written communication and presentation skills.Deep understanding of the industry, market dynamics, and organizational operations to identify opportunities and navigate challenges.Strong ability and knowledge to analyze market trends, anticipate future changes, and develop long-term strategies that align with the company's goals.Preferred:Knowledge of SIU/FWA methodologies and risk indicators.Experience with SQL, BI tools, or data mining platforms.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Certified Professional Coder (CPC) designation by the American Academy of Professional Coders<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Medical Coding, Claims, Medicare, Medicaid, Healthcare, Insurance

Senior Manager, Payment Integrity Operations

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! Learn more at <a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>Castle Biosciences Inc. is growing, and we are looking to hire a full-time Reimbursement, RCM Systems Supervisor working from our Friendswood, Texas, office location, with a start date of February 9, 2026. Why Castle Biosciences?Exceptional Benefits Package:<ul><li>Excellent Annual Salary + 25% Bonus Potential</li><li>20 Accrued PTO Days Annually + 10 Paid Holidays</li><li>401K with 100% Company Match up to 6%</li><li>3 Health Care Plan Options + Company HSA Contribution</li><li>Company Stock Grant Upon Hire</li></ul>A DAY IN THE LIFE OF A RCM Systems SupervisorAs the RCM Systems Support Supervisor, you'll lead the daily operations of the RCM Systems Support and Payer Enrollment teams, ensuring work is completed accurately and on schedule. Your day will involve answering questions, resolving escalations, and guiding staff through system configuration, billing workflows, and payer requirements. You'll assist with configuration changes, workflow design sessions, and thorough regression testing to maintain system continuity. A key part of your role includes supporting nationwide payer enrollment and credentialing activities, troubleshooting documentation issues, and coordinating required submissions. You will collaborate closely with IT, reimbursement leadership, and external partners to address system or processing concerns. Throughout the day, you'll monitor work quality, maintain progress trackers, and communicate updates, risks, or barriers to leadership-helping drive efficient, compliant, and well‑supported revenue cycle operations.REQUIREMENTS<ul><li>Bachelor's degree in computer science or related field is required, and/or equivalent combination of experience and education.</li><li>At least 3 years in revenue cycle systems management, managing /doing billing system configuration changes, maintenance, upgrades, and system testing and documentation.</li><li>At least 3 years of successfully managing processes and people.</li><li>Knowledge of laboratory medical insurance billing requirements and revenue cycle workflow preferred.</li><li>Experience in doing nationwide laboratory payer enrollment and credentialing; commercial payers and Medicaid.</li><li>Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook.</li><li>Attention to detail and the ability to manage multiple priorities in a fast-paced ever-changing environment.</li><li>Strong analytical, problem‑solving, and critical‑thinking skills.</li><li>Ability to learn new skills quickly and apply them to daily job responsibilities.</li><li>Experience developing SOPs and process documentation.</li><li>Experience working with clearing houses.</li></ul>*Please see the full job description at the end of the job ad.SCHEDULE<ul><li>Monday - Friday, 8 AM - 5 PM working from our Friendswood, Texas office location. May consider remote candidates</li></ul>READY TO JOIN OUR BIOTECH TEAM?We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!Castle Biosciences Awards and Research Developments!WORK AUTHORIZATIONAll candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.ABOUT CASTLE BIOSCIENCES INC.At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please

Castle Biosciences

Reimbursement, RCM Systems Supervisor

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! Learn more at <a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>Castle Biosciences Inc. is growing, and we are looking to hire a full-time Reimbursement, Customer Service Specialist working from your home office based in the USA with a start date of February 9, 2026.Why Castle Biosciences?Exceptional Benefits Package:<ul><li>Excellent Annual Salary + 20% Bonus Potential</li><li>20 Accrued PTO Days Annually + 10 Paid Holidays</li><li>401K with 100% Company Match up to 6%</li><li>3 Health Care Plan Options + Company HSA Contribution</li><li>Company Stock Grant Upon Hire</li></ul>A DAY IN THE LIFE OF A Customer Service SpecialistThis role is responsible for answering incoming calls and email inquiries from patients, clinicians, insurance plans, and area sales managers. The position provides support for insurance billing-related questions and educates callers on reimbursement processes, billing policies, and required documentation needed for appeals and medical record submissions. The majority of time in this role is spent managing inbound communications, ensuring timely, accurate responses, and delivering clear guidance to a wide range of internal and external stakeholders.REQUIREMENTS<ul><li>Minimum of three years of customer service experience, preferably in a call center environment</li><li>Minimum of two years of health insurance billing with experience in identifying and resolving claim issues</li><li>Experience collaborating with patients, providers, and insurance plans throughout the billing cycle</li><li>Experience researching and utilizing payor websites</li><li>Certification in Medical Billing and/or Coding or equivalent experience</li><li>Must demonstrate the ability to type 35 WPM with 90% or higher accuracy.</li></ul>*Please see the full job description at the end of the job ad.SCHEDULE<ul><li>Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA.</li></ul>READY TO JOIN OUR BIOTECH TEAM?We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!Castle Biosciences Awards and Research Developments!WORK AUTHORIZATIONAll candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.ABOUT CASTLE BIOSCIENCES INC.At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please

Reimbursement, Customer Service Specialist

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! Learn more at <a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>Castle Biosciences Inc. is growing, and we are looking to hire a full-time Anatomic Pathology (Histology) Manager working from our Phoenix, AZ office location, with a start date of February 9, 2026Why Castle Biosciences?Exceptional Benefits Package:<ul><li>Excellent Annual Salary + 35% Bonus Potential</li><li>20 Accrued PTO Days Annually + 10 Paid Holidays</li><li>401K with 100% Company Match up to 6%</li><li>3 Health Care Plan Options + Company HSA Contribution</li><li>Company Stock Grant Upon Hire</li></ul>A DAY IN THE LIFE OF An Anatomic Pathology (Histology) ManagerWe're a growing department with an entrepreneurial spirit, building both our team and our capabilities. This work not only supports our routine clinical practice, but also plays a key role in advancing clinical and R&amp;D studies conducted across the country. We're looking for someone with 6+ years of histology experience, HT or HTL ASCP certification, and proven experience leading teams of 10 or more in a dynamic lab environment. the Anatomic Pathology Manager oversees daily operations, including QA/QC, equipment setup, SOP development, and supervision of histology procedures. The manager leads and mentors' histologists while remaining hands‑on at the bench-handling specimens, embedding, cutting, and staining (H&amp;E, IHC, IFC)-and ensuring all work meets Castle Biosciences' QMS, CLIA, CAP, and NYS standards.The department is expanding, and we will move to Scottsdale in mid‑Q2 (April/May) near the 101 &amp; Princess/Pima exit. REQUIREMENTS<ul><li>ASCP Board certified Histotechnologist/Histotechnician HT/HTL required, with on-going CMP maintenance, BS degree in life sciences or healthcare-related field or equivalent 6-10 years of experience, preferred in a clinical, research and/or development environment.</li><li>6-10 years of technical proficiency in histological methodology, knowledge of regulatory requirements, and successful collaboration with others.</li><li>Strong understanding and practical experience with histology and technical procedures.</li><li>Demonstrated knowledge of quality control purpose and procedures.</li></ul>*Please see the full job description at the end of the job ad.SCHEDULE<ul><li>Monday-Friday, from 7:30 AM to 4:00 PM, exempt position. Schedule may be updated based on needs.</li></ul>READY TO JOIN OUR BIOTECH TEAM?We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!Castle Biosciences Awards and Research Developments!WORK AUTHORIZATIONAll candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.ABOUT CASTLE BIOSCIENCES INC.At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please

Lab, Anatomic Pathology  (Histology) Manager - (PHX)

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description Given the importance of reducing corporate emissions to address climate change, we need to better understand how these pledges work and design strategies to ensure they are effective. However, there is a lack of information and analysis about whether corporate net-zero goals result in real emissions reductions. This <a href="https://salatainstitute.harvard.edu/research-initiatives/corporate-net-zero-targets-project/" target="_blank">project</a>, led by a cross-disciplinary team of experts in environmental and administrative law, environmental economics and policy, and sustainable business strategy, supported by the Salata Institute for Climate and Sustainability at Harvard, aims to analyze the impact of U.S. companies’ commitments and the implications for U.S. policy. The Cluster’s empirical research entails examining how companies with net-zero targets behave compared to companies without to understand how targets influence firm decision-making; analyzing the environmental effectiveness of corporate commitments, including if and how emissions reductions are achieved; and gaps or failures in implementation.As a Research Assistant you will:&nbsp;<ul><li>Conduct quality control for our commitments dataset</li></ul><ul><li>Co-manage with the team’s current research assistant, a team of temporary researchers who will also be conducting quality control tasks</li></ul><ul><li>Process, organize, summarize, and analyze data to prepare for our dataset public release, coordinating with the Net Zero PIs and the Salata communications team</li></ul><ul><li>Communicate and collaborate with team of researchers and faculty PIs with periodic reports of project status to net zero team and recommend additional steps to meet deadlines and quality control objectives</li></ul><ul><li>Oversee the activities of other research temps</li></ul> Qualifications Basic QualificationsCollege degree in a related field of research study and three or more years’ related work experience.&nbsp;&nbsp;Additional Qualifications and SkillsWe are looking for people who have:<ul><li>Strong organization and attention to detail&nbsp;</li></ul><ul><li>Effective communications skills&nbsp;</li></ul><ul><li>Demonstrated knowledge of research populations and/or techniques&nbsp;&nbsp;</li></ul><ul><li>Knowledge of standard research methods and statistical techniques&nbsp;</li></ul><ul><li>Exposure to applicable technologies, including specific software applications&nbsp;</li></ul> Additional Information Appointment End Date:&nbsp;This is a term appointment ending June 30, 2026.Standard Hours/Schedule: 35 hours per week; Full-time, M-F.Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Education.Other Information: All offers are made by HLS Human Resources.#LI-MH1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Research Assistant

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard T.H. Chan School of Public Health?The Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through cutting-edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission-driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work-life balance are valued.Learn more about the School’s <a href="https://hsph.harvard.edu/mission-and-vision/" target="_blank">mission, objectives, and core values</a>, <a href="https://hsph.harvard.edu/the-harvard-chan-principles-of-citizenship/" target="_blank">our Principles of Citizenship</a>, and about the <a href="https://hsph.harvard.edu/office/dean/strategic-vision/" target="_blank">Dean’s AAA vision</a> about our school’s ongoing strategic initiatives. Job Description Job Summary:The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.&nbsp; Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and prevention guidelines.This position is located in the Center for Biostatistics in AIDS Research (CBAR) within the Harvard T.H. Chan School of Public Health in Boston, Massachusetts.&nbsp; Since 1989, CBAR and the Harvard T.H. Chan School of Public Health have provided a strong program for growth and professional development for its research staff -- including a defined career path and opportunities for continuing education and attendance of professional meetings.CBAR has a hybrid work environment which includes a combination of on-campus/in-person work and remote work.Job-Specific Responsibilities:CBAR is actively recruiting a Biostatistician II position to act as a protocol statistician. This position will collaborate directly with medical researchers, senior statisticians, and epidemiologists on national and international infectious diseases clinical trials and observational studies with minimal supervision from senior statisticians.&nbsp; The primary focus initially will be on studies undertaken by Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG). Duties include, but are not limited to, clinical trial and observational study review, design and review of data collection forms and stratification/randomization of studies; statistical programming; data analysis and monitoring; and report writing under the mentorship and supervision of senior staff.&nbsp; This position will also serve on internal CBAR committees.The Biostatistician II will take &nbsp;leadership roles in activities within CBAR and in a Project/Network. Such leadership roles may include:<ul><li>Heading a CBAR committee or working group</li><li>Acting as a Topic Resource support to training and guidance materials for CBAR</li><li>Providing technical support to a Network-level committee or working group with minimal supervision</li></ul>Duties under the direction of a senior statistician may include but are not limited to:<ul><li>Conduct periodic, and final analyses of data, using specialized statistical techniques and statistical programming. Determine proper summary statistics, report formats, and all other analysis considerations</li><li>Review the proposed study methodology, study parameters, and all other related study factors of concept sheets and protocols to ensure conformance with accepted statistical principles. Recommend revisions and modifications</li><li>Determine and write statistical considerations for protocol documents and statistical analysis plans, according to study design and appropriate statistical methods</li><li>Develop stratification and randomization materials in compliance with the study design</li><li>Collaborate with senior statisticians on methodological research related to infectious diseases</li></ul>Duties are initiated and carried out independently by a Biostatistician II for specific protocols or projects:<ul><li>Oversee the development of data collection forms and proposed data management methods to ensure that the data to be collected will meet study objectives and allow valid analyses</li><li>Ensure integrity of data collection, data review, data compilation, and analysis techniques by monitoring protocols and procedures to ensure compliance with proper statistical techniques</li><li>Identify potential or actual administrative or scientific problems; suggest and implement corrective action</li><li>Prepare periodic and ad hoc data status reports</li><li>Collaborate with clinicians and senior CBAR statisticians on manuscripts, abstracts, and other publications documenting study findings</li><li>Participate in peer review and critique or reports and analyses, collaborate in resolution of technical problems, and maintain professional knowledge and expertise</li></ul>The Biostatistician II will perform other duties as assigned.Please attach the following required documents when applying: 1) Resume, 2) Cover letter, 3) Transcript (official or unofficial) from MA/MS program and 4) Names and email addresses for three (3) Professional references.PLEASE NOTE: This position has a term date of November 30, 2027 with a strong likelihood of extension. Qualifications Basic Qualifications:<ul><li>Master's Degree in Biostatistics, Statistics, or a closely-related field required</li><li>3+ years of related experience required</li><li>Experience with statistical software (such as SAS, Stata, etc.) required</li></ul>Additional Qualifications and Skills:<ul><li>Two-year Master's Degree (MA/MS) program</li><li>Education may count towards experience</li><li>Statistical experience with multi-center clinical trials, or equivalent collaborative statistical experience</li><li>Highly specialized and technical knowledge of statistical analysis and principles including categorical data and censored failure time data analysis</li><li>Advanced computer skills and experience with major statistical computing packages</li><li>Experience with independently analyzing data from clinical trials using statistical techniques</li><li>Experience contributing to the writing of manuscripts, abstracts, and other publications documenting study findings</li><li>Experience in effectively collaborating with study chairs, medical officers, protocol specialists and database managers</li><li>Familiarity with medical terminology</li><li>Attention to detail, organized, with strong written and verbal communication skills</li></ul> Additional Information <ul><li>Appointment End Date:&nbsp;November 30, 2027</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li></ul>Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!&nbsp;--------------------&nbsp;<ul><li>The Harvard T.H. Chan School of Public Health&nbsp;does not provide visa sponsorship, now or in the future, for staff positions.&nbsp;</li></ul><ul><li>Harvard University&nbsp;requires&nbsp;pre-employment&nbsp;reference checks and background screenings.&nbsp;</li></ul><ul><li>This position has a 120&nbsp;day&nbsp;orientation and review period.&nbsp;</li></ul>--------------------&nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp;Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Biostatistician II

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard T.H. Chan School of Public Health?The Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through cutting-edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission-driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work-life balance are valued.Learn more about the School’s <a href="https://hsph.harvard.edu/mission-and-vision/" target="_blank">mission, objectives, and core values</a>, <a href="https://hsph.harvard.edu/the-harvard-chan-principles-of-citizenship/" target="_blank">our Principles of Citizenship</a>, and about the <a href="https://hsph.harvard.edu/office/dean/strategic-vision/" target="_blank">Dean’s AAA vision</a> about our school’s ongoing strategic initiatives. Job Description Job Summary:The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.&nbsp; Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and prevention guidelines.This position is located in the Center for Biostatistics in AIDS Research (CBAR) within the Harvard T.H. Chan School of Public Health in Boston, Massachusetts.&nbsp; Since 1989, CBAR and the Harvard T.H. Chan School of Public Health have provided a strong program for growth and professional development for its research staff -- including a defined career path and opportunities for continuing education and attendance of professional meetings.CBAR has a hybrid work environment which includes a combination of on-campus/in-person work and remote work.Job-Specific Responsibilities:CBAR is actively recruiting a Biostatistician II position to act as a protocol statistician. This position will collaborate directly with medical researchers, senior statisticians, and epidemiologists on national and international infectious diseases clinical trials and observational studies with minimal supervision from senior statisticians.&nbsp; The primary focus initially will be on studies undertaken by the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Duties include, but are not limited to, clinical trial and observational study review, design and review of data collection forms and stratification/randomization of studies; statistical programming; data analysis and monitoring; and report writing under the mentorship and supervision of senior staff.&nbsp; This position will also serve on internal CBAR committees.The Biostatistician II will take leadership roles in activities within CBAR and in a Project/Network. Such leadership roles may include:<ul><li>Heading a CBAR committee or working group</li><li>Acting as a Topic Resource support to training and guidance materials for CBAR</li><li>Providing technical support to a Network-level committee or working group with minimal supervision</li></ul>Duties under the direction of a senior statistician may include but are not limited to:<ul><li>Conduct periodic, and final analyses of data, using specialized statistical techniques and statistical programming. Determine proper summary statistics, report formats, and all other analysis considerations</li><li>Review the proposed study methodology, study parameters, and all other related study factors of concept sheets and protocols to ensure conformance with accepted statistical principles. Recommend revisions and modifications</li><li>Determine and write statistical considerations for protocol documents and statistical analysis plans, according to study design and appropriate statistical methods</li><li>Develop stratification and randomization materials in compliance with the study design</li><li>Collaborate with senior statisticians on methodological research related to infectious diseases</li></ul>Duties are initiated and carried out independently by a Biostatistician II for specific protocols or projects:<ul><li>Oversee the development of data collection forms and proposed data management methods to ensure that the data to be collected will meet study objectives and allow valid analyses</li><li>Ensure integrity of data collection, data review, data compilation, and analysis techniques by monitoring protocols and procedures to ensure compliance with proper statistical techniques</li><li>Identify potential or actual administrative or scientific problems; suggest and implement corrective action</li><li>Prepare periodic and ad hoc data status reports</li><li>Collaborate with clinicians and senior CBAR statisticians on manuscripts, abstracts, and other publications documenting study findings</li><li>Participate in peer review and critique or reports and analyses, collaborate in resolution of technical problems, and maintain professional knowledge and expertise</li></ul>The Biostatistician II will perform other duties as assigned.Please attach the following required documents when applying: 1) Resume, 2) Cover letter, 3) Transcript (official or unofficial) from MA/MS program and 4) Names and email addresses for three (3) Professional references.PLEASE NOTE: This position has a term date of November 30, 2027 with a strong likelihood of extension. Qualifications Basic Qualifications:<ul><li>Master's Degree in Biostatistics, Statistics, or a closely-related field required</li><li>3+ years of related experience required</li><li>Experience with statistical software (such as SAS, Stata, etc.) required</li></ul>Additional Qualifications and Skills:<ul><li>Two-year Master's Degree (MA/MS) program preferred.&nbsp;</li><li>Education may count towards experience.</li><li>Statistical experience with multi-center clinical trials, or equivalent collaborative statistical experience strongly preferred.</li><li>Highly specialized and technical knowledge of statistical analysis and principles including categorical data and censored failure time data analysis preferred.</li><li>Advanced computer skills and experience with major statistical computing packages preferred.</li><li>Experience with independently analyzing data from clinical trials using statistical techniques preferred.</li><li>Experience contributing to the writing of manuscripts, abstracts, and other publications documenting study findings preferred.</li><li>Experience in effectively collaborating with study chairs, medical officers, protocol specialists and database managers preferred.</li><li>Familiarity with medical terminology preferred.</li><li>Attention to detail, organized, with strong written and verbal communication skills preferred.</li></ul> Additional Information <ul><li>Appointment End Date:&nbsp;November 30, 2027</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li></ul>Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!&nbsp;--------------------&nbsp;<ul><li>The Harvard T.H. Chan School of Public Health&nbsp;does not provide visa sponsorship, now or in the future, for staff positions.&nbsp;</li></ul><ul><li>Harvard University&nbsp;requires&nbsp;pre-employment&nbsp;reference checks and background screenings.&nbsp;</li></ul><ul><li>This position has a 120 day&nbsp;orientation and review period.&nbsp;</li></ul>--------------------&nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp;Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description Job Summary: The Executive Communications Lead at the Harvard Graduate School of Education (HGSE) is responsible for researching, drafting, revising, and finalizing institutional communications. In close partnership with the Dean, the Chief of Staff and Senior Advisor to the Dean, and the Chief Communications and Engagement Officer, the&nbsp;Executive Communications Lead will manage and support a portfolio of work including decanal speechwriting, community messages, talking points, and presentations for both internal and external audiences. Through their work, the Executive Communications Lead&nbsp;will support HGSE’s efforts to amplify and advance its mission: to prepare leaders and innovators committed to improving educational opportunities and outcomes for learners worldwide 
Job-Specific Responsibilities: <ul><li>Generate speeches&nbsp;and talking points for signature HGSE events (Welcome Day, Commencement, Convocation, etc.) as well as high-priority meetings (donor discussions, external engagements, etc.); includes meeting with the Dean about her communication objectives and conducting relevant research as needed.</li><li>Partner with the Chief Communications and Engagement Officer to craft and revise decanal communications strategy.</li><li>Craft and revise key institutional written communications such as quarterly community updates, announcements, incident response messages, and key donor emails.</li><li>Prepare and refine high-priority presentation materials—PPTs, memos, etc.—to ensure alignment with institutional vision, mission, and strategic goals.</li><li>Manage&nbsp;communication requests for University-level constituents (e.g., status or project briefings to the President or Provost, talking points for HGSE events, examples of HGSE public service, etc.).</li><li>Partner with the Dean and the Chief Communications and Engagement Officer to identify external thought-leadership opportunities as well as internal community speakers.</li><li>Participate in meetings and events as needed for communication drafting and delivery.</li><li>Support and contribute to the overall HGSE communications and engagement strategy as needed (researching and/or generating content for the HGSE website and other publications).</li><li>Maintain a comprehensive overview of decanal and institutional communications in their portfolio to ensure shared transparency and timely planning, drafting, review, and delivery.</li></ul>Please note there is a candidate currently under consideration for this position. This is a term position until August 31, 2026 Qualifications Basic Qualifications: Bachelor’s degree and minimum 7 years of relevant experience.&nbsp; 
Additional Qualifications and Skills: <ul><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail and accuracy in carrying out responsibilities.&nbsp;</li><li>Experience in a higher education setting, including work with senior academic leaders.</li><li>Flexible and responsive to shifting deadlines.&nbsp;</li><li>Ability to interact professionally with a wide range of internal and external constituents.&nbsp;</li><li>Strong organizational skills, including time management.</li><li>Highly collaborative; must work well independently and as part of a team.&nbsp;</li><li>Ability to work with and maintain confidential matters with discretion.</li></ul> Additional Information <ul><li>Appointment End Date: August 31, 2026</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, and Education</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

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