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Title: Instructor - Line Worker
Salary:&nbsp;$50,000
Contract Term Length:&nbsp;10 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;Discretionary Hybrid
FLSA Status: Exempt
College: Gateway Community &amp; Technical College, Boone Campus
Department:&nbsp; Manufacturing &amp; Transportation Technologies
Total Rewards
Gateway Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
<ul>
<li>Exceptional health care, vision, and dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Responsible for training and developing potential line workers in the technical skills and safety protocols required for working on electrical power lines. Deliver instructional materials, conduct hands-on training sessions, evaluate students’ performance, and ensure compliance with industry standards and regulations. This role requires extensive experience as a line worker, strong communication skills, and the ability to mentor and guide students in a high-risk environment. Ideal candidates should be passionate about safety and committed to preparing the next generation of line workers—opportunities to work as lab tech for the evening program for extra pay. **Applicants selected for an interview will be required to give a short teaching demonstration (approximately 15 minutes) on a topic to be determined before the interview. ** 10-month faculty contracts span the academic year, typically from August to May, with no course assignments during June and July. Although the contract covers 10 months, the salary is spread over 12 months, ensuring a consistent monthly salary.
Benefits are provided year-round. Renewal of the contract depends on factors such as student enrollment and available funding. Faculty may be assigned courses that include both traditional college students and high school students earning dual credit. This dynamic mix offers a unique opportunity to engage learners at different stages of their academic journey. 




Job Duties:
<ul>
<li>Provide a minimum of 15 credit hours of instruction in person and/or online</li>
<li>Provide in-person instruction to students.</li>
<li>Maintain a minimum of 5 office hours</li>
<li>Advise students in the manufacturing division 
</li>
<li>Provide instruction to students in both theory and practice. 
</li>
<li>Maintenance and care of classrooms and training materials will also be expected. 
</li>
<li>Keep abreast of changes in the respective field and help keep the program updated. 
</li>
<li>Teach at various levels to help support the College. 
</li>
<li>Other duties as assigned.</li>
</ul>




Minimum Qualifications:
<ul>
<li>5 years of relevant experience 
</li>
<li>Understanding and experience with electrical power line safety requirements. 
</li>
<li>Detail-oriented, self-motivated, able to work independently and adapt seamlessly to fast-paced, dynamic environments. 
</li>
<li>Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds. 
</li>
<li>Excellent verbal and written communication skills. 
</li>
<li>Proven ability to manage multiple priorities effectively and meet tight deadlines. 
</li>
<li>Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).&nbsp;</li>
</ul>




Preferred Qualifications:
<ul>
<li>Associate's degree or equivalent 
</li>
<li>Proficiency with Learning Management Systems (such as Blackboard, Canvas, etc.) 
</li>
<li>Significant teaching experience, particularly at the college level 
</li>
<li>Strong dedication to enhancing student learning and achievement 
</li>
<li>Experience working with and understanding students from diverse backgrounds 
</li>
<li>Experience in academic advising and supporting student success 
</li>
<li>Previous experience in a community college setting 
</li>
</ul>




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Instructor - Line Worker
    

Title: Workforce Liaison III
Salary:&nbsp;$48,168.00
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Southeast KY Community &amp; Technical College
Campus Location:&nbsp;Southeast Middlesboro C.C.
Department: Workforce
Total Rewards
Southeast KY Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
<ul>
<li>Exceptional health care, vision, and dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
To support the workforce development activities and programs, in the Bell County Service Regions. This position will focus on employer engagement, particularly with manufacturing and industry partners. This position is located on the Middlesboro Campus, but travel could be required to other SKCTC service regions.




Job Duties:
• Collaborate with project managers and instructors to develop customized training for business and industry. • Analyze workforce development program data to identify internal trends. Lead efforts in data and report management in collaboration with others. • Manage coordination of evaluating program and course effectiveness. • Collaborate with stakeholders to align program offerings with business and industry needs • Assist with the development of apprenticeship opportunities for business and industry and high school students. • Assist with the coordination and scheduling of Adult Peer Support training. • Manage special initiatives assigned to the Workforce Solutions department. • Responsible for data entry into Salesforce, and for generating enrollment reports both credit and non-credit. • Work collaboratively with marketing to develop robust marketing for training and special projects offered through Workforce Solutions. Additional Information: This role requires a combination of analytical skills, coordination capabilities, and technical proficiency to support and advance the Workforce Solutions department and is vital to the department’s function and success, ensuring that workforce development programs meet the evolving needs of industries and businesses. The position offers the opportunity to impact various initiatives, from apprenticeship programs to special projects and grants. 




Minimum Qualifications:
Bachelor's degree or equivalent years of experience. 4 to 6 years of experience.&nbsp;



&nbsp;



Additional Skills Requested:
• Proven experience in program analysis and workforce development. • Strong organizational and project management skills. • Excellent data management and report generation abilities. • Effective communication and collaboration skills with various stakeholders. • Experience in apprenticeship coordination. • Technical proficiency in relevant platforms such as TEAMS, Salesforce, and Microsoft Office Suite. 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Workforce Liaison III
    

Title: Academic Advisor II - Growth and Engagement Coordinator
Salary Range: $37,944.00
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.50
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Somerset Community College
Campus Location: Somerset Community College - Somerset or Laurel Campus
Department: Business and Professional Services and Career and Technical Education Divisions
Total Rewards
Somerset Community College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Somerset Community College is seeking an engaging, self-directed individual to serve as a Growth and Engagement Coordinator, primarily serving the Business and Professional Services and Career and Technical Education Divisions and reporting to those respective Deans. The successful candidate will engage students and community stakeholders, providing pertinent program and other information, while aiming to strengthen partnerships and optimize division enrollments. This position will be divided equally between the Somerset and Laurel campuses with travel required within and potentially beyond SCC’s service area.




Job Duties:
• Drive student recruitment and enrollment efforts for assigned and academic divisions. • Plan and execute on-campus tours and off-campus outreach at local schools and organizations. • Build strong relationships with high school counselors, industry partners, and community influencers. • Serve as an expert on program requirements and communicate accurate information to all stakeholders. • Track, analyze, and report on recruitment data to inform strategic decisions. • Coordinate industry advisory committees and schedule college personnel engagement opportunities. • Develop content and collaborate with Marketing on recruitment materials. • Provide student advising and assist with campus events. • Perform other duties as assigned. 




Minimum Qualifications:
Associate's degree from a regionally accredited college or university and four (4) years of relevant experience or equivalent.&nbsp;



&nbsp;


&nbsp;



Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Academic Advisor II - Growth and Engagement Coordinator
    

Title: Adult Education Instructor
Salary Range: $3,490 per month (11 months)
Contract Term Length:&nbsp;11 Months
Standard Hours:&nbsp;37.5 per week
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Hazard Community &amp; Technical College
Campus Location: Hazard Community College
Department: Workforce Solutions
Total Rewards
Hazard Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
<ul>
<li>Exceptional health care, vision, and dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Hazard Community &amp; Technical College invites applicants to apply for a full-time Adult Education Instructor position. This full-time position will be responsible for teaching reading, math, and writing skills to increase basic skills and prepare students for the GED exam. Instruction will be provided in learning centers and correctional facilities. This position is currently designed as an 11-month position with the calendar month off to be determined. Position is Grant funded. 




Job Duties:
• Plan and provide basic skills Instruction in reading language arts (RLA) and mathematics • Record keeping and documentation of student progress • Administer and interpret placement and diagnostic assessments • Provide classroom management and student support • Maintain student records • Participate in required professional development • Maintain lesson plans and syllabi • Other duties as assigned 




Minimum Qualifications:
Applicants must possess a minimum of a bachelor’s degree in education or a content-related field and score at a NRS level 6 in Reading and Mathematics on the TABE 13/14 within 3 months of hire.&nbsp;




Preferred Qualifications:
• Working with adults from diverse populations • Experience in classroom and online instructional delivery preferred 




Additional Skills Requested:
• Excellent organizational skills; high attention to detail; independent; self-motivated; able to work in a fast-paced, changing environment. • Ability to communicate clearly verbally and in writing. • Ability to multi-task, work under deadlines, and prioritize projects to meet deadlines with high levels of efficiency and accuracy. • Proficient computer skills in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, and Word). 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Adult Education Instructor
    

Title: Interdisciplinary Early Childhood Education Adjunct Instructor
Salary Range: $655.00 per credit hour
Contract Term Length:&nbsp;Not Applicable
Standard Hours:&nbsp;to be determined
Work Location:&nbsp;Hybrid
FLSA Status: Exempt
College: Jefferson Community &amp; Technical College
Campus Location: Jefferson Community College
Department: Interdisciplinary Early Childhood Education




Job Summary
The Interdisciplinary Early Childhood Education Program in the Behavioral Social Sciences Division of Jefferson Community and Technical College has openings to teach online or hybrid classes.




Job Duties:
The primary responsibilities of these positions are to teach courses, maintain some office hours for mentoring and coaching students, success and retention activities, and utilization of a learning management system such as Blackboard for course work, communication, and feedback. May meet once or twice a week depending on class mode. Online classes are currently asynchronous. Please note that this is an adjunct pool. We will only contact applicants as needed for classes. 




Minimum Qualifications:
Eighteen graduate hours in the teaching discipline and a Master’s degree, or a Master’s degree in the teaching discipline required.&nbsp;




Preferred Qualifications:
Prefer candidates who have experience with learning management systems.




Additional Skills Requested:
This position requires the ability to work in a culturally diverse environment, which consists of frequent contact with a diverse constituency of students, faculty, staff, and the public. Candidates who have demonstrated a commitment to working with underrepresented minority students through teaching, mentoring, or administration are especially encouraged to apply. Candidates who have experience with intersectional, inclusive instruction and with a demonstrated ability to incorporate diverse perspectives into teaching and student engagement are encouraged to identify those experiences in the application materials. Jefferson Community and Technical College is working to build a culturally diverse and pluralistic faculty and staff committed to teaching and working.




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Interdisciplinary Early Childhood Education Adjunct Instructor
    

Title: Part-Time Adjunct Instructor 
Salary Range: $655 per credit hour x 4 =$2640 (16 weeks) 
Contract Term Length:&nbsp;Not Applicable
Standard Hours:&nbsp;to be determined
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Jefferson Community &amp; Technical College
Campus Location: Jefferson Community College
Department: Communication Arts Technology Program 




Job Summary
Jefferson Community and Technical College is seeking an adjunct instructor for the Animation course in the Communication Arts Technology program. 




Job Duties:
Expertise in Adobe After Effects and Photoshop. Use of AE for animation and motion graphics to be used in advertising of products.




Minimum Qualifications:
Two year degree in Motion Graphics, Graphic Design, Animation or related field of study and/or 5 years experience using Adobe After Effects animation for Advertising products.&nbsp;




Preferred Qualifications:
Experience in animation and teaching animation is preferred.




Additional Skills Requested:
Physical Requirements: Comfortable environment and sedentary work: no unusual physical requirements




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Part-Time Adjunct Instructor
    

Title: Part Time Cafe Assistant
Salary Range: $15.00 per hour
Contract Term Length:&nbsp;Not Applicable
Standard Hours:&nbsp;25
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Southcentral KY Community &amp; Technical College
Campus Location: Southcentral Kentucky CTC - Main Campus 
Department: Business Affairs / Cafe




Job Summary
Reports to the Café Manager and assists with preparation of all food. Prepares quality food products at a variety of workstations while adhering to and enforcing sanitary practices for food handling, general cleanliness, maintenance of kitchen/dining area, and food service equipment. Position will be open until filled.




Job Duties:
Must be knowledgeable of offerings and weekly specials. Operates the cash till, dealing accurately with cash transactions, and keeping cash takings secure. Replenishes all food, beverage, and dry goods as needed for service and assures that food is maintained at appropriate temperatures and stored in the appropriate sanitary conditions. Shared responsibility of maintaining, stocking, and checking expiration dates for vending machines and collection of money and other duties as assigned.




Minimum Qualifications:
High school diploma with four years of experience or equivalent. Candidate must possess excellent customer service through good communication, a positive attitude, and connecting with customers while ensuring customer satisfaction and safety. Ability to work a flexible schedule, travel to SKYCTC campuses for vending, and successful completion of ServSafe certification.&nbsp;




Preferred Qualifications:
Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Part Time Cafe Assistant
    

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an HR Associate to work in Durham, NC! <h3>The Role</h3> The HR Associate supports HR Operations processes and initiatives in support of Enterprise HR services. In this role, you will need to understand employee data, pay standards, and be able to execute deliverables in an operations environment. You will work with peers, payroll, and HR partners to quickly support and/or resolve situations. We will look for this role to provide recommendations for process improvements and seek opportunities to provide value added solutions to meet business needs and ensure end to end data integrity. <h3>The Expertise We’re Looking For</h3> <ul> <li>1+ years of related experience </li><li>I9 processing experience preferred </li><li>Solid written and verbal communication skills; ability to keep others informed on a timely basis of changes, key events, and decisions that may affect them </li><li>Solid customer service and consultation skills </li><li>Demonstrates strong organization, accuracy skills, attention to detail, and time management skills </li><li>Ability to thrive in a fast-paced environment </li><li>Flexibility in work schedule to accommodate fluctuations in work volume </li><li>Experience with HRIS, Case or Knowledge Management systems is a plus </li><li>Basic Excel skills required </li></ul> <h3>The Purpose of Your Role</h3> <ul> <li>Weekly support of I9 processing </li><li>Maintenance of employee files through imaging </li><li>Handle general document retrieval requests </li><li>Provide information to Legal for Subpoenas and other compliance related requests </li><li>Process and mail weekly Termination letters </li><li>Respond to unemployment claim inquires </li><li>Scrub and image manager file documents </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You will demonstrate basic analytical thinking and creative problem solving through research, analysis and problem resolution. </li><li>You will demonstrate the ability to manage multiple projects and work streams to meet deadlines. </li><li>You will understand employee data and pay impacting timelines. </li><li>You will build relationships with business partners in and outside of HR. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Deliver high quality services consistently </li><li>Understanding policy requirements to maintain data integrity </li><li>Providing recommendations for process improvements and identifying opportunities to provide value added solutions to meet business problems and ensure end to end data integrity </li></ul> Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Fidelity TalentSource

HR Associate

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Client Experience Specialist to work in Salt Lake City, UT! <h3>Client Experience Specialist</h3> Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading. Fidelity Charitable is looking for top notch customer service professionals to work on the Client Experience Specialist team. As a Client Experience Specialist, you will be the primary point of contact for any service-related activities for Giving Account Holders, Financial Advisors and Non-Profit Organizations affiliated with Fidelity Charitable. We are looking for ‘customer obsessed’ individuals that want to make a difference in helping our donors achieve their philanthropic goals. Then to add icing to the cake you will have an opportunity to work closely with our operation departments assisting with back-office processing for part of your day. Still interested? Read on. <h3>The Expertise We’re Looking For </h3> <ul> <li>Associate’s degree preferred </li><li>Minimum 1-2 years of telephone customer service experience; preferably in a contact center environment. </li><li>Strong customer service skills. </li><li>Attention to detail with strong follow-through </li></ul> <h3>The Purpose of Your Role</h3> Your role is to ensure each interaction creates a superior customer experience while responding to all requests. You will perform daily functions while ensuring you are maintaining department and individual goals, as well as call metrics and call quality. You will engage with clients using conversational techniques to understand the scope of their request, gather relevant information and identify a solution, if necessary. It’s more than just taking a call and processing a transaction - our donors are generously giving to non- profit organizations in an effort to meet philanthropic goals. You get to be a part of that! <h3>The Skills You Bring</h3> <ul> <li>Your strong verbal and written communication skills required </li><li>Your very best problem- solving skills with excellent follow through </li><li>Your strong organizational skills, planning and time management </li><li>Demonstrates attention to detail, with good follow-through </li><li>Technical proficiency with strong problem solving skills </li><li>You are able to proficiently multi-task in a Windows based environment </li><li>You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate. </li><li>Your flexibility for overtime as requested (especially December – Giving Season) Various shifts are available. Shift is 9:30 AM - 6:00 PM MST, Monday – Friday. Business hours are 8:30 AM - 8:30pm EST, Monday-Friday. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Performing quality and timely work to meet the needs of Fidelity Charitable Donors, Advisors and Non -Profits </li><li>Via telephone, assist with various requests including password/PIN reset, navigating the web site, Giving Account transactions, providing updates to account or profile information. </li><li>Interact with other internal Charitable business units as needed </li><li>Employing good sound judgment in decision making or problem resolution </li><li>Deliver a great customer experience with each interaction </li></ul> <h3>How Your Work Impacts the Organization</h3> The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Client Experience Specialist

As a Talent Acquisition Operations associate, you will partner with Talent Acquisition Partners, Account Managers, and the business to support the offer and pre-onboarding phases of the recruitment life cycle. Fidelity Talent Acquisition’s goal is to ensure every candidate at Fidelity has an exceptional experience entering Fidelity, and the TA Ops team plays a significant role in delivering that experience. <ul> <li>Create job requisitions for Fidelity hiring manager’s full time roles for job postings. </li></ul> <ul> <li>Prepare offer letters and onboarding documents based on information provided by the Talent Acquisition Partners. </li></ul> <ul> <li>Monitor candidate progress through the recruiting process to ensure timely completion of tasks and documents. </li></ul> <ul> <li>Act as the candidate’s point of contact for all questions related to the onboarding process and provide guidance with high levels of customer service. </li></ul> <ul> <li>Respond in a timely and professional manner to unexpected situations </li></ul> <ul> <li>Schedule new hire appointments with attention to detail and understanding of the overall onboarding deadline requirements. </li></ul> <ul> <li>Maintain confidentiality of highly sensitive data and information, and be a trusted partner to Talent Acquisition Partners, HR Partners, and other business partners. </li></ul> <ul> <li>Develop strong partnerships and relationships with internal groups to collaborate successfully in onboarding new hires and improving the candidate experience. </li></ul> <ul> <li>Partner closely with Talent Acquisition Partners, staffing, and account managers to facilitate seamless requisition creation, offer letter extension, and onboarding of new hires. </li></ul> <ul> <li>Leverage Staffing expertise, organizational knowledge, and sound business judgment to contribute to the business and build credibility with candidates, clients, and business partners </li></ul> <ul> <li>Contribute or own ad hoc projects as needed. </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor’s degree preferred </li></ul> <ul> <li>Customer service experience required </li></ul> <ul> <li>Excellent interpersonal and communication skills and the ability to work effectively with a diverse workforce </li></ul> <ul> <li>Ability to take care of candidate needs while following company procedures </li></ul> <ul> <li>Demonstrates ownership to resolve candidate issues and provide appropriate solutions </li></ul> <ul> <li>Ability to empathize with and prioritize candidate needs </li></ul> <ul> <li>Experience in a fast paced, high energy environment </li></ul> <ul> <li>Ability to handle difficult situations with high standards of professionalism and confidentiality </li></ul> <ul> <li>A high aptitude to learn new things quickly and adapt to new situations </li></ul> <ul> <li>Willing to take initiative and work independently </li></ul> <ul> <li>Self-motivated individual with a high attention to detail and ability to prioritize </li></ul> <ul> <li>Aptitude towards collaboration and teamwork </li></ul> <ul> <li>Highly organized and efficient; skilled at multi-tasking </li></ul> <ul> <li>Experience using MS Office, including Outlook, Excel, Word </li></ul> <ul> <li>Experience using SharePoint and OneNote is a plus </li></ul> <ul> <li>Proficiency in web-based recruiting systems preferred </li></ul> <ul> <li>WorkDay experience is a plus </li></ul> <ul> <li>Exposure to various compensation package structures including cash, variable pay, other incentives is a plus </li></ul>

19,478 Full Time Jobs