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As General Manager, you’ll have the chance to oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Piccolo Buco by Cooper’s Hawk Brand Ambassador, you’ll not only ensure exceptional operations, from the food we serve from our scratch kitchen to the Guest service we provide, but you’ll also focus on growing our Wine Club Community.&nbsp; You’ll provide team leadership and development so you can work together to achieve restaurant goals.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual&nbsp;Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Oversee all aspects of restaurant operations and will lead all Management and Hourly Team Members&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by: <ul><li>Approving hourly team member hiring decisions</li><li>Ensuring managers are effectively directing work groups</li><li>Strategically navigating through challenges that occur in the restaurant</li><li>Mentoring and developing managers</li></ul></li><li>Take steps to ensure financial metrics are met and involve department managers to achieve results</li><li>Focus on service &amp; ensure execution of all food, service and facility standards</li><li>Be responsible for achieving monthly sales and profits targets and analyzing/interpreting metrics</li><li>Be accountable for the overall success and results of the Wine Club Community</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite&nbsp;</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Extensive food knowledge and standards (Executive Kitchen Manager level)</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must be able to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.Piccolo Buco by Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    General Manager
  

Our Assistant Executive Kitchen Manager position pays up to $92,000 with 10% bonus potential.&nbsp;As a Kitchen Manager, you will help lead the way in our scratch kitchen, where we produce uniquely-inspired culinary items that are thoughtfully paired with our own Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to drive operational excellence and growth, while coaching and inspiring our team members to ensure high quality food and an exceptional guest experience.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Direct kitchen operations, including Kitchen Managers and Team Members and day-to-day execution for dish, prep and line stations&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies, manage assigned operating systems and area of assigned responsibility</li><li>Ensure collaboration between kitchen and front of house operations</li><li>Represent Cooper’s Hawk Winery &amp; Restaurants brand and values to create a respectful, positive and professional work environment</li><li>Manage people by:<ul><li>Participating in hourly kitchen team member hiring</li><li>Reviewing schedules in a timely manner</li><li>Developing and retaining Kitchen Managers and Team Members</li><li>Doing side by sides with hourly team members</li></ul></li><li>Lead Community meetings and coaches Managers</li><li>Oversee kitchen training, food execution, menu roll-outs and system initiatives</li><li>Conduct line checks, create prep lists and oversee supply ordering and inventory management</li><li>Be accountable for depth of knowledge in food preparation and quality</li><li>Assist Executive Kitchen Manager with weekly inventory procedures when needed</li><li>Be responsible for maximizing financial and operational results</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>2-3 years of management experience in a full-service restaurant environment. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Assistant Executive Kitchen Manager
  

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.We are seeking a strategic, design-minded People Services Digital Consumerization Lead to reimagine how employees and People managers (our customers) interact with HR tools and processes. This role will serve as the employee advocate and UX champion within the People Services Organization—bringing a consumer-grade lens to every process, ensuring tools are intuitive, simple, and reduce the need for ‘help’ documentation or support. This role is vital in fostering a culture of customer-centricity within People Services, ensuring that every employee interaction reflects our commitment to excellence and alignment with our organizational goals.&nbsp; This position will leverage cutting-edge technologies, including AI and predictive analytics, to proactively anticipate employee needs and improve service delivery.Key Responsibilities:<ul><li>Design with the End User in Mind: Partner with People process owners and HRIS teams to ensure all tools and programs are designed through the lens of the employee or manager experience.</li><li>Drive Human-Centered Design: Facilitate employee co-design sessions, empathy mapping, journey mapping, and usability testing for new or updated People processes and systems.</li><li>Simplify the Complex: Translate multi-step People processes into intuitive, user-friendly workflows, eliminate unnecessary clicks, jargon, process-steps and documentation wherever possible.</li><li>Prototype &amp; Test: Develop and test low-fidelity prototypes and mock-ups to validate usability before full-scale deployment.</li><li>Advocate for Embedded Guidance: Promote and help build in-tool guidance (e.g., smart prompts, tooltips, embedded help) to reduce reliance on static "how to" documents.</li><li>Benchmark Against Best-in-Class: Stay on top of consumer experience trends (e.g., e-commerce, mobile UX) and continuously bring innovation and inspiration to People process design.</li><li>Feedback Loop Creation: Establish feedback mechanisms (surveys, in-tool prompts, focus groups) to continuously improve People digital experiences.</li><li>Cross-Functional Collaboration: Work closely with IT, HRIS, Digital Workplace, Communications, and People program leads to ensure a cohesive and consistent experience</li></ul>Required Qualifications:<ul><li>6+ years experience in employee experience, HR operations, user experience design, or a similar function.</li><li>Strong grasp of design thinking, human-centered design principles, or UX methodology.</li><li>Proven ability to simplify complex processes with a customer-first mindset.</li><li>Customer Focus group specialist who brings best practices recruiting, facilitating and analysing customer insights from focus groups and surveys</li><li>Skilled in qualitative research design and methods (depth interviews, focus groups, online communities, diary studies, user research), including moderation and data analysis</li><li>Excellent communication skills and the ability to influence cross-functional teams.</li><li>Experience working with Workday or similar HRIS tools a plus.</li></ul>Preferred Qualifications:<ul><li>Experience in HR transformation or customer digital adoption projects.</li><li>Background in service design, product design, or consumer-facing technology.</li><li>Familiarity with tools like Figma, Mural, Qualtrics, or similar for prototyping, benchmarking and testing.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Tampa - FL - US: $122,910 - $148,938 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

People Services Digital Consumerization Lead

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Enjoy top hourly pay plus a competitive bonus plan, a set schedule with great benefits package (medical, dental, &amp; vision, PTO, and 401k). Our Automotive Fleet Repair Technicians enjoy a fully equipped, company provided van with state-of-the-art tools, a company iPhone with access to resources like Mitchell Pro-Demand, as well as a growing client base that comes from being part of one of U.S. News’ Best Companies to Work For. The compensation range for this position is $29.00 to $34.00 per hour based on experience and certifications. You can grow and advance your career through on-the-job training and paid training opportunities. In addition, AutoNation Mobile Service is part of AutoNation, which allows our mobile technicians incredible growth opportunities throughout the United States. AutoNation Mobile Service is fast-growing, and now is the right time to get in!Responsibilities: Customer Service:<ul><li>Interact with the fleet management staff and central office team members.</li><li>Provide repair quote estimates for additional automotive repairs.</li><li>Be part of a team that cares about customers, and works to solve technical problems quickly and effectively.</li></ul> Technical:<ul><li>Perform scheduled vehicle maintenance and the replacement of common wear and tear parts, and tire services.</li><li>Inspect vehicles following a defined procedure.</li><li>Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease.</li></ul> Operational Responsibilities:<ul><li>Setup location-based service operations and run the location jointly with other technicians as a service team.</li><li>Maintain the service equipment provided:&nbsp;including stocking of parts, liquids, and proper disposal.</li><li>Other duties as assigned by regional manager.</li></ul> A Great Candidate Will Have:<ul><li>Minimum of 3 years of recent professional automotive repair experience (A/C and Electrical Diagnosis experienced)</li><li>Must have the ability to lift up to 50 pounds</li><li>High school diploma or the equivalent</li><li>ASE certifications especially on light duty and/or technical school is a plus</li><li>Valid driver's license (clear background check)</li><li>Knowledge in working and using repair shop software (AllData, Mitchell 1, etc)</li><li>Experience in fleet services and working on panel vans is a plus</li><li>A desire to provide an extraordinary customer experience</li></ul> Working With Us:<ul><li>Set Schedule: No Weekends</li><li>Competitive pay (DOE)</li><li>Paid vacation time</li><li>Benefits on Day ONE: medical, dental, and vision insurance</li><li>Access to state of the art tools and equipment (you do not bring your own)</li><li>Company branded vehicle provided</li><li>Work clothes (uniforms) and safety gear provided</li><li>Casual atmosphere and great people to work with</li></ul>DOT Prerequisites: &nbsp;Employment will be contingent upon the successful completion of all prerequisites required by the U.S. Department of Transportation (DOT) / Federal Motor Carrier Safety Administration (FMCSA) regulations, including a physical and medical certification. &nbsp; &nbsp;<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Automotive Technician – Mobile Repair | Van & Tools Provided - Tampa

SUMMARY:&nbsp; The Facilities Maintenance Technician is responsible for daily support and execution of campus facilities maintenance, custodial services and other general campus operations.&nbsp; Incumbent must strive to provide a safe, clean and efficiently operating campus environment supportive of learning and growth.&nbsp; This role requires the familiarity with cleaning procedures, chemicals, cleaning equipment as well as a variety of trades including, but not limited to basic plumbing, carpentry, minor electrical, roofing, landscaping and various HVAC systems.&nbsp; Qualified applicants must perform as the main point of contact for all campus facility related requests, while adhering to all safety protocols. University philosophy is considered in carrying out duties and responsibilities of position: quality services to clients (students, faculty, staff &amp; visitors); development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: <ul><li>Clean and monitor the campus facilities to ensure a safe, clean, efficiently operating and productive work environment. </li><li>Meet with campus vendors, contractors, security and suppliers as directed by Facilities Management. </li><li>Coordinate and execute facilities/grounds maintenance and janitorial needs as directed by Facilities Management, may work alone or with a crew. </li><li>Assist Facilities Management in schedule and organize any service work performed by technicians, vendors and contractors relative to repairs, cleaning and security operations. </li><li>Perform maintenance repairs for basic plumbing, minor electrical, carpentry, HVAC systems, roofing and general landscaping. </li><li>Consult with Facilities Management before calling in outside services or contractors. </li><li>Conduct regular building rounds and submit reports to Facilities Management to ensure your area of responsibility is clean and that cleaning and maintenance crews are keeping their assigned facilities clean and equipment in working order. </li><li>Respond to client inquires and complaints. Ensure timely and quality service delivery to clients. Follow up with clients to ensure customer satisfaction. </li><li>Setup group moves and events within campus and set the example by maintaining your assigned area clean and direct cleaning staff to ensure their areas are clean and orderly. </li><li>Maintain office and desk key inventory including inventory control and an accurate list of keys assigned to employees and contractors. </li><li>Maintain a detailed understanding of the campus facilities systems and equipment </li><li>Order and maintain inventory of building materials and supplies as required </li><li>Ensure South University standards of performance and safety are maintained. </li><li>Keep and maintain accurate work records </li><li>Other duties as needed. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; </li></ul>REQUIREMENTS:&nbsp;<ul><li>High school degree required. </li><li>2-5 years of solid experience in the maintenance industry preferably in a post-secondary institution. </li><li>Understands working methods and procedures used in cleaning and minor maintenance of buildings </li><li>Understands qualities and uses of all cleaning equipment and maintenance tools </li><li>Excellent written and verbal communication skills. Strong interpersonal skills with a wide variety of populations. </li><li>Superior organization, prioritization, self-motivation, and problem resolution skills. </li><li>Ability to analyze problems and recommend solutions. </li><li>Must be a well-rounded individual who can perform on a variety of cleaning and maintenance tasks each day. </li><li>Ability to interact effectively as a leader or a team member and work collaboratively with other departments. </li><li>Ability to listen to customers (students, faculty, staff and visitors) and to understand and respond positively to their requests </li><li>Ability to work without close supervision and to set one’s own priorities. </li><li>Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds. </li><li>Ability to stand and walk for lengthy periods of time. </li></ul>Physical or Sensory Demands:&nbsp;<ul><li>Frequently lift up to 25 pounds, occasional heavy lifting of up to 50 pounds </li><li>Occasionally climbs up to 15 feet with a ladder </li><li>Exposure to heavy dust, dirt, chemical or paint fumes, or other airborne matter </li><li>Exposure to extreme heat, electric current, hazardous chemicals or other potential hazards </li><li>Sitting or standing for extended periods with no control over rest periods </li><li>Pushes/pulls brooms, vacuums, buffers, scrubbers, cleaning carts </li><li>Must bend, stoop and crawl and occasionally operate hedge trimmers, pressure washers and leaf blowers </li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through&nbsp;email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. JobFamilyAll PositionsEducationLevelHigh School

South University

Facilities Maintenance Technician 

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!RN Case Manager- Monday- Friday 8am-5pm No call or weekends! No ad hoc calls or visits outside of case managing your patients! SIGN ON BONUS AVAILABLE! &amp; BENEFITS DAY 1! The RN, Case Manager is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible.Job DescriptionQualifications: • Current license as RN in the state where the employee will be working • Minimum of one (1) year nursing experience; hospice or hospital experience preferred • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested.• During times of emergencies (i.e. Hurricanes, etc.), the RN, Case Manager may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN, Case Manager LifePath Hospice

POSITION SUMMARY:&nbsp; The Director of Didactic Education is responsible for oversight of all aspects of the didactic phase of the Physician Assistant Program. It is expected that the Director of Didactic Education will provide effective leadership toward meeting program and student learning outcomes related to the pre-clinical phase of the program. The Director of Didactic Education will work with the Program Director and other members of the PA Faculty to ensure that the program‘s didactic phase is in compliance with all ARC-PA Accreditation Standards pertaining to didactic training. The Director of Didactic Education should work in synergy with their counterparts at other PA program campuses within South University. The Director of Didactic Education is a member of the faculty (rank commensurate with experience) with the Physician Assistant Program. The incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment, which is conducive to innovation, positive thinking and expansion. This position offers a $10,000 signing bonus.KEY JOB ELEMENTS:<ul><li>Coordinates curriculum development with the Director of Clinical Education which includes the design and implementation of the program’s didactic phase with the program’s student learning outcomes and PA competencies.</li><li>Oversees didactic phase curriculum evaluation, assessment, and improvement to include courses, students, and teaching faculty</li><li>Manages faculty coordination by assigning coursework to instructional faculty in the didactic phase of instruction.</li><li>Serves on the PA Department’s Curriculum Committee in conjunction with counterpart(s) from other South PA programs.</li><li>Provides teaching and instruction in the PA program including:<ul><li>Overseeing coordination of instruction for all didactic courses/didactic instruction annually.</li><li>Lecturing in areas of clinical and/or professional expertise.</li><li>Providing academic advising as a small group facilitator and student advisor.</li></ul></li></ul><ul><li>Works with the Program Director to coordinate recruitment of full-time and adjunct/instructional faculty for the didactic phase of the program.</li><li>Works with the Program Director to design and implement faculty development initiatives for all didactic instructional faculty.</li><li>Provides input to assist with accreditation activities, as well as ongoing program evaluation and mission and vision statement review.</li><li>Participates in the program’s admissions process to include open houses, student evaluation (through application review and candidate interviews), and student selection meetings.</li><li>Engages in service, community, and campus relations, PAC (Program Advisory Committee) meetings, and scholarly activities appropriate to the role of Director of Didactic Education and PA faculty.</li><li>Participates in faculty development opportunities each year as required in the areas of teaching and academic administration.</li><li>Assists with clinical site development and clinical site monitoring.</li><li>Provides remedial instruction as needed.</li><li>Assists with other responsibilities as determined by the Program Director and/or the Campus Leadership.</li><li>Performs instructional duties as assigned and outlined in the job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Manages the learning environment through keeping accurate records and enforcing academic policies consistent with the University, College/School, Program, and Campus.</li><li>Remains in compliance with South University’s academic policies and procedures, educational policies, both SACSCOC and programmatic accreditation standards, and state agency regulations.</li><li>Assists with the investigation of student problems requiring academic actions according to South University policies and procedures.</li><li>Collaborates with the Director of Clinical Education and Assistant Director of Didactic Education on ongoing assessment of student performance toward attaining the program’s student learning outcomes.</li><li>Participates in service and/or scholarly endeavors appropriate to the role of Director of Didactic Education and PA Faculty.</li></ul>JOB REQUIREMENTS:Knowledge:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<ul><li>Graduation from an accredited PA program.</li><li>Terminal degree as a Physician Assistant.</li><li>Current or emeritus NCCPA certification.</li><li>PAs with active certification must be eligible for licensure or hold an active, valid, and unencumbered stat license in the state where they are assigned.</li><li>1-2 years academic experience preferred.</li><li>2 years clinical experience (required).</li><li>Experience in PA/medical classroom teaching and PA education administration highly preferred.</li></ul>Skills:&nbsp;<ul><li>Excellent verbal and written communication skills including the ability to build successful relationships with students and faculty.</li><li>Strong interpersonal skills with student, faculty, and staff populations.</li><li>Excellent critical thinking, conflict resolution, and decision‐making skills.</li><li>Superior organization, prioritization, and self-motivation skills.</li><li>Strong computer skills, including MS Office Suite, ExamSoft, and WebAdMIT.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li></ul>Abilities:&nbsp;<ul><li>Ability to interact effectively with clinical health care providers and administrators to establish and maintain strong relationships with clinical affiliates/sites.</li><li>Ability to interact effectively as both a leader and as a member of a team and work collaboratively with other departments.</li><li>Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.</li><li>Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to listen to staff, students, clinical preceptors, and members of the medical community in order to understand and respond appropriately to their needs and requests.</li><li>Ability to adapt to changing assignments and multiple priorities.</li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>WORK ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeSalaryEducationLevelMaster’s Degree

Director of Didactic Education, Physician Assistant 

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Senior Maintenance Technician position is responsible for the overall maintenance of all of the Organization’s properties and facilities.Qualifications: • High School Diploma/GED or Trade School training; experience may be considered as a substitute for education • Minimum of three (3) years’ experience in general maintenance and/or maintenance/repair of equipment o Electrical circuitry and basic electrical principles o Knowledge of the NEC and its requirements as it relates to the Organization and its facilities • Able to read and interpret plumbing schematics and knowledgeable in: o plumbing requirements and safety o Ability to properly sweat or cement pipe joints o Knowledge and ability to operate manual or power snake apparatus to clear pipes • Able to lift objects weighing up to 50 lbs. • Able to work with moderate to no supervision, exercising a strong degree of discretion and independent judgment to effectively keep facilities running efficiently • Knowledge of basic safety concerning OSHA and NFPA (National Fire Protection Association; national building code and life safety standards) • Company Driver - Valid driver’s license and automobile insurance per Company policy • Ability to travel to off-site locations and transport equipment or supplies using a company vehicle or truck, which may be equipped with video surveillance monitoring. In the event a company vehicle is not available, must have ability to travel to off-site locations and transport equipment or supplies using a personal vehicle or truck (requires supervisor approval).• Well-developed communication (written and verbal) and interpersonal skills• Must be available for on call duty (nights, weekends and holidays) to handle and/or oversee emergencies related to the buildings under his/her charge • Must remain accessible by phone or make clear and definite arrangements for emergency coverage Job Responsibilities: • Oversees and maintains building and repairs as directed by the Facilities Manager. • Oversees contractors for HVAC and other disciplines as directed and oversees the bid process on major repairs or purchases. • Oversees the maintenance of the fire prevention and suppression equipment ensuing compliance with all Regulatory Agencies. • Submits purchase orders and initiates related Capital Expenditure Requests for approval, as directed. • Monitors and maintains HVAC systems to ensure proper service requirements are maintained. Responsible for proper HVAC service and performance requirements of Joint Commission and AHCA in patient care facilities. • Acts as the Company’s consultant and advisor to gain the best purchased value of contractor service. • Specifies and recommends service agreements and service frequencies according to accepted parameters for all Regulatory Agencies including OSHA. • Maintains adequate, lean spare parts inventory and maintains a clean and safe shop and storage area. • Assists in routine Facility Department duties as directed by the Facilities Manager. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Sr. Maintenance Technician

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency. **Prior leasing or lease-up experience is preferred**<h4>Essential Functions/Responsibilities</h4>Sales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

145 Full Time Jobs in Wesley Chapel, FL, USA