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<h4>How you will change lives</h4>As a Social Worker at US Renal Care, you will be an integral part of a cross-functional&nbsp;team, working to help patients living with kidney disease achieve maximum social functioning and psychological adjustment to dialysis treatment and rehabilitation.<h4>What you will be doing </h4>Advocate &amp; Support. &nbsp;You will be part of an interdisciplinary team working to ensure&nbsp;patients receive the best care, including conducting all required patient assessment and&nbsp;care planning activities such as assessing new patient psychosocial needs and completing the KDQOL in accordance with company policy and all state/CMS regulations. You will identify and counsel psychosocial issues and provide&nbsp; patient and family education. As an advocate for your patients' needs, you will coordinate communities of support for patients and their families, identify social agencies and other resources (e.g.,&nbsp; financial/funding), provide information and referrals, coordinate transient arrangements, and represent your patient as needed with appropriate local, state, and federal agencies. Teamwork. As part of the interdisciplinary clinic team, promote teamwork, educate staff, and provide training around patient psychosocial care. You will participate in all required continuing education and staff meetings. You will collaborate with the Medical Director and physicians and maintain positive relationships with area hospitals, agencies, vendors, and the community. Safety &amp; Quality. &nbsp;You will help with clinical and operational processes to improve patient health and minimize missed treatments and hospitalizations, achieving target goals for patient outcomes. You will also participate in monthly Quality Assessment and Performance Improvement (QAPI) activities and ensure compliance with federal, state, and local laws and regulations.SOCIAL WORKERSTATE SPECIFIC LICENSURE REQUIREMENTS&nbsp;Alabama Licensed Master Social Worker (LMSW) or Licensed Independent Clinical Social Worker (LICSW)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ArkansasLicensed Certified Social Worker (LCSW)CaliforniaLicensed Clinical Social Worker (LCSW)ColoradoLicensed Clinical Social Worker (LCSW)ConnecticutLicensed Clinical Social Worker (LCSW)DelawareLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)FloridaLicensed Clinical Social Worker (LCSW)GeorgiaLicensed Master Social Worker (LMSW+CEU) or Licensed Clinical Social Worker (LCSW)HawaiiLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)IdahoLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)IllinoisLicensed Clinical Social Worker (LCSW)IndianaLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)IowaLicensed Master Social Worker (LMSW)MarylandLicensed Certified Social Worker - Clinical (LCSW-C)MassachusettsLicensed Independent Clinical Social Worker (LICSW)MichiganLicensed Master Social Worker (LMSW)MissouriLicensed Clinical Social Worker (LCSW)New JerseyLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)New MexicoLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)New YorkLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)North CarolinaLicensed Clinical Social Worker (LCSW)OhioLicensed Social Worker (LSW) or Licensed Independent Social Worker (LISW)OklahomaLicensed Master Social Worker (LMSW) or Licensed Social Worker (LSW) or Licensed Social Worker with Administration Specialty (LSW-ADM) or Licensed Clinical Social Worker (LCSW) OregonLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)South CarolinaLicensed Master Social Worker (LMSW) or Licensed Independent Social Worker -- Clinical Practice (LISW-CP)TennesseeLicensed Clinical Social Worker (LCSW)TexasLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)VirginiaLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)WyomingLicensed Clinical Social Worker (LCSW)***&nbsp; ANY EXCEPTIONS TO THE ABOVE LICENSURE REQUIREMENTS MUST BE APPROVED IN ADVANCE BY THE VICE PRESIDENT OF OPERATIONS AND VICE PRESIDENT OF CLINICAL SERVICES.&nbsp; ALL EXCEPTIONS WILL REQUIRE A PLAN OF SUPERVISION IN ACCORDANCE TO STATE AND COMPANY REQUIREMENTS.

U.S. Renal Care

Dialysis Social Worker

SUMMARYThe Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONAL&nbsp;READINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.STAFF&nbsp;DEVELOPMENT/&nbsp;RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.ADMINISTRATORState Specific RegulationsAlabamaIF DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li> Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>Georgia <ul><li> Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li> Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li> Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>Maryland IF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Be 21 years old or older.</li><li> Possess a high school diploma or a high school equivalency diploma.</li><li> Have at least one (1) year of dialysis experience.</li><li> Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>New Jersey <ul><li> A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li> Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>South Carolina <ul><li> Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>Wyoming PERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li> A physician OR</li><li> A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li> An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSEState Specific RegulationsGeorgia <ul><li> RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li> RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li> Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care.</li></ul>New Jersey THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li> Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a hemodialysis setting within the last twenty-four (24) months.</li></ul>South Carolina THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST: <ul><li> Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>Texas THIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li> Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li> Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or hemodialysis.</li></ul>

Dialysis Facility Administrator

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

Dialysis Patient Care Technician

Dialysis Patient Care Technician - CCHT

<h4>How you'll change lives</h4>As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.<h4>What you'll be doing</h4>Patient care. You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment. You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders. Teamwork. You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities. You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.Safety &amp; Quality. Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations. You'll participate in all required staff meetings and continuing education offerings.

Dialysis Registered Nurse

<h4>How you will change lives</h4>As a Unit Clerk at US Renal Care, you will be an integral part of a cross-functional team, providing operational support to maintain clinic operations and provide the best customer care for patients living with kidney disease. <h4>What you will be doing </h4>Customer Care. You will be a critical member of the clinic team, creating a&nbsp;welcoming and professional atmosphere by greeting patients and visitors, answering&nbsp;phones, answering patient questions, and assisting patients with transportation arrangements,&nbsp;as needed. Operational Support. You will maintain clinic operations effectively by updating and maintaining medical records, preparing patient records and charts for treatments, and&nbsp; assisting in auditing records for ongoing compliance. You will support financial operations by entering charges and preparing billing and patient attendance logs. You will also&nbsp; complete forms and reports as required by governmental agencies. You will ensure adequate supplies and inventory and reordering when required. In addition, you will help&nbsp; process lab work by preparing lab slips and tubes and directing labs to the appropriate laboratory.

Dialysis Unit Clerk

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.<ul><li> Provides Helpdesk coverage and support; this includes responding to user inquiries, questions &amp; requests, usually by phone and/or email, but occasionally in person</li><li> Provides Help Desk dispatch coverage for coordinating Helpdesk assignments, priorities, job schedules, completions and user notifications and follow up</li><li> Handles back-up duties in software installation &amp; troubleshooting as required</li><li> Serves as initial point of contact from the IT department for new users</li><li> Maintain all helpdesk requests in helpdesk tracking software and provide reports to management on a schedule or as needed</li><li> Maintains accurate inventory of IT equipment</li><li> Coordinates repair of IT hardware and keep track of warranty information</li></ul>

Helpdesk Associate

PCT PRN

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARYThe Reimbursement Representative performs reconciliation and review of all outstanding Medicare/Commercial patient balances in accordance with US Renal Care reimbursement policies and procedures.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li> Reviews EOB/EOMB's for proper reimbursement.</li><li> Resolves electronic claim rejections and Explanation of Benefits denials in a timely manner.</li><li> Reviews and researches insurance correspondence and makes necessary corrections to ensure claims payment.</li><li> Follows up on unpaid/unresolved account balances, including claims rejected electronically, EOB denial and working A/R aging reports as directed. Provides insurance carriers with requested information to facilitate payment.</li><li> Regularly contacts Medicare, Medicaid and /or Commercial payors for resolution to claims not paid or claims not paid according to plan benefits.</li><li> Performs claim appeals as required.</li><li> Assists with credit balance resolution.</li><li> Completes re-bill request as necessary to facilitate timely and proper claims payment.</li><li> Follows up on unresolved account balances including RTP's.</li><li> Prepares adjustment and write-off requests as necessary.</li><li> Performs other duties and responsibilities as required or assigned.</li></ul>

Reimbursement Representative

USRC’s greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARYThe Senior Manager, Clinical Innovation supports the adoption and integration of innovative clinical practices, therapies, and technologies across dialysis settings. This role manages projects that enhance patient outcomes, operational efficiency, and regulatory compliance while collaborating with cross-functional partners to implement and monitor innovation initiatives. The Sr. Manager works closely with leaders and frontline teams to translate new approaches into practice, ensuring sustainability and measurable impact.Essential Duties and Responsibilities include the following.&nbsp; Other duties and tasks may be assigned.Planning &amp; Prioritization<ul><li>Collaborate with the Office of the Chief Medical Officer (OCMO) and other leaders to support implementation plans for clinical innovation projects.</li><li>Ensure initiatives align with organizational priorities, such as value-based care, reducing hospitalizations, and improving patient engagement.</li></ul>Implementation &amp; Project Management<ul><li>Coordinate the rollout of new dialysis-related therapies, medications, and care delivery models.</li><li>Apply implementation science principles to support pilots and scaling of innovations.</li><li>Provide project management support, including timelines, resources, and communication.</li></ul>Monitoring &amp; Compliance<ul><li>Track adoption and performance of innovation programs using clinical and operational KPIs.</li><li>Partner with Quality and Compliance teams to maintain adherence to CMS, state, and accreditation requirements.</li><li>Support training and documentation to ensure safe, compliant adoption.</li></ul>Collaboration &amp; Support<ul><li>Work with Quality, IT, Learning &amp; Development, and Field Operations to develop enablement tools and resources.</li><li>Provide consultative guidance and support to regional and facility leaders during innovation pilots.</li></ul>Evaluation &amp; Improvement<ul><li>Support development of dashboards, scorecards, and feedback systems for monitoring innovation.</li><li>Gather and analyze feedback to identify barriers, propose solutions, and refine programs.</li></ul>

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