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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Mental Health PediAll Locations: 10 Gove Street – Taylor Building, 1601 Washington StreetPosition Summary: The Pediatric Psychiatric Nurse Practitioner (NP), in close consultation with primary care, social work, and other members of the treatment team, provides office-based psychiatric evaluation and treatment for child and adolescent patients cared for at NeighborHealth. The Psychiatric Nurse Practitioner provides direct evaluation and treatment, and consultation to members of the treatment team. ​Flexibility for evening coverage preferred.

Nurse Practitioner Psychiatric

<h3>Job Description:</h3>The RoleThis is an end-to-end Technical Solution Architecture role that spans across multiple product areas within the Cash Solutions domain. You will work with business and technology leadership to define interim and target architectures, roadmaps, and blueprints to help deliver technical products that enable business capabilities for our clients.You will be working on all aspects of architecture including infrastructure, data, security, resilience, integration, performance and others to build next generation software components at one of the largest high-volume FinTech companies in the world.You will partner with business sponsors, product owners, engineers and other architects in an agile (scrum) environment to design, test, and implement technology solutions while mentoring engineers throughout the process using architecture standards and guidelines.As a member of the architecture team, you will work with product and engineering teams to help champion innovation, drive standardization, and deliver modern technology patterns across the technology stack for our customers. You will drive Fidelity’s architecture vision through contributing to product road maps and influencing business vision.The Expertise and Skills You BringAn ideal candidate will have a solid computer science foundation, an effective combination of interpersonal and technical skills, as well as passion for learning and expanding in various technologies. You will have demonstrated experience in integration projects and familiarity with industry standard integration patterns with focus on reusability and scale when it comes to building and deploying capabilities.6+ years’ experience engineering/developing web enabled applications and some combination of the following:<ul><li>Proven track record as a Solution Architect designing and building scalable solutions</li><li>Experience with Agile development methodology</li><li>Experience with various architecture styles such as SOA &amp; Micro-Services</li><li>Experience in all aspects of AWS cloud computing environments</li><li>Experience with event-driven, serverless architecture, design, and implementation.</li><li>Experience in full-stack development of N-tiered applications</li><li>Experience developing applications using Java / .NET, and Angular</li><li>Working knowledge of frameworks like TOGAF &amp; Amazon Well-Architected Framework</li><li>Working knowledge of SDLC including test automation and CI / CD</li><li>Preferred working knowledge of card and payment processing standards (e.g., ISO)</li><li>Ability to work both independently and as a team player across organizations.</li></ul>The TeamThis role will support 2 to 4 scrum teams delivering technology products to help Fidelity drive and implement Fidelity’s business vision for our customers. This role will coordinate closely with the product owners and other colleagues across the enterprise to ensure teams’ alignment on overarching enterprise architecture, business and technology goals.Certifications:(Desired not required)AWS Certified Architect Associate or AWS Certified Architect Professional<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

Director, Architecture

<h3>Job Description:</h3>The Role The Privileged Access Management (PAM) Architect will be responsible for designing the PAM architecture strategy for Fidelity’s Enterprise Cybersecurity organization. This role demands deep expertise in workload access controls, secrets management, and a solid grasp of frameworks such as SPIFFE and SPIRE. The ideal candidate will possess extensive experience with PAM tools, including CyberArk, Delinea, HashiCorp Vault, and Microsoft Entra ID, ensuring the security and compliance of the organization's IT infrastructure. Although this is an individual contributor role, strong leadership and influencing skills are crucial to drive initiatives and collaborate effectively across the organization. <ul><li>Develop a comprehensive PAM architecture strategy that aligns with organizational objectives and regulatory requirements. </li></ul><ul><li>Lead the design and contribute to the development and deployment of PAM solutions, focusing on workload access controls and secrets management. </li></ul><ul><li>Contribute to the implementation and management of secrets management solutions, ensuring the secure storage, access, and rotation of privileged credentials. </li></ul><ul><li>Apply frameworks like SPIFFE (Secure Production Identity Framework for Everyone) and SPIRE (SPIFFE Runtime Environment) to establish secure, scalable, and standardized workload identities. </li></ul><ul><li>Leverage PAM tools such as CyberArk, Delinea Secret Server, HashiCorp Vault, and Microsoft Entra ID to enhance security measures and streamline access management processes. </li></ul><ul><li>Design PAM policies, standards, and procedures to ensure consistent and secure management of privileged accounts. Ensure PAM practices comply with organizational policies and regulatory requirements. </li></ul><ul><li>Assess the effectiveness of PAM controls, making data-driven decisions to reduce risk and enhance security posture. </li></ul><ul><li>Collaborate with technology and business partners to identify and mitigate risks associated with privileged access. </li></ul><ul><li>Stay current with emerging trends and technologies in PAM and cybersecurity driving enhancements to existing solutions. </li></ul> The Expertise and Skills You Bring <ul><li>10+ years of experience in defining and delivering cybersecurity architecture, strategies and solutions with demonstrated experience in the financial services industry or other highly regulated sectors. </li></ul><ul><li>Bachelor's degree in Information Security, Computer Science, or a related field; a Master's degree is preferred. </li></ul><ul><li>Strong industry experience in architecting and designing PAM solutions and deployment across the enterprise. </li></ul><ul><li>Deep technical understanding of PAM capabilities, controls and security technologies in areas related to identity and access management to address privilege-based risk. </li></ul><ul><li>Familiarity with regulatory requirements related to PAM, such as PCI DSS, HIPAA, or GDPR. </li></ul><ul><li>Expertise with build vs. buy solution options. </li></ul><ul><li>Working knowledge and experience with Cloud Architectures and the ability to address the security considerations of secure cloud computing including IAM with enterprise services, SSDLC, data protection, cryptography and key management. </li></ul><ul><li>Demonstrate leadership and consensus building skills with which you influence decisions and engage across Fidelity and at all levels of the organization </li></ul><ul><li>Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. </li></ul><ul><li>Relevant certifications such as Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC) are highly desirable. </li></ul>The Team The Enterprise Cybersecurity (ECS) organization sets Fidelity’s cybersecurity strategy, policy and standards and is responsible for delivering effective security solutions to ensure customer and enterprise data and assets are protected in a constantly evolving cyber-threat landscape. We focus on Cyber threat reduction, vulnerability elimination, deterrence, incident response, resiliency, and recovery policies and activities. You will work directly with the product management and engineering teams to develop solutions to critical projects and provide strategic roadmaps mentorship to both partner teams within ECS as well as for our business units and Enterprise Infrastructure. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Vice President, Privileged Access Management Architect

<h3>Job Description:</h3><h3>The Role</h3>This Vice President, Digital Assets Product Manager role at Fidelity is responsible for building out the infrastructure for Fidelity’s Digital investment products operational ecosystem. The focus on cryptocurrencies, tokenized products, and blockchain technology adds a groundbreaking dimension to the position! The areas for evaluation will include Fidelity Fund Investment Operations (FFIO). The Vice President will provide critical digital subject matter expertise and context to accelerate the product roadmap and future state of the organization's operational capabilities and functions.<h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s Degree or equivalent experience.</li><li>12+ years’ proven experience preferred including digital asset products servicing with an asset manager, audit firm or custodian.</li><li>Outstanding knowledge of alternative investments with an emphasis on broad and deep operations of digital products including cryptocurrencies and tokens and requirements related to using a blockchain for recording of capital and portfolio transactions for both registered and pooled investment funds.</li><li>Demonstrated ability to develop and implement a strategic plan.</li><li>In-depth knowledge of US GAAP accounting financial reporting standards for investment companies including public and private funds. CAIA and /or CFA is a plus.</li><li>Research skills including the proficiency to collect information about a topic, review that information and analyze and interpret the details in a way to support a solution.</li><li>Strong written and verbal communications skills. You will be able to absorb sophisticated information and present it in a clear, digestible way to multiple audiences.</li><li>Excellent administrative skills and attention to detail, with an ability to deliver multiple, concurrent high priority assignments and due dates.</li><li>Proficiency in various PC software applications including Microsoft Excel, Word, and PowerPoint. Power BI preferred.</li><li>This role can be filled at the VP or Director level based on experience and business needs.</li></ul><h3>The Team</h3><ul><li>In Global Product Solutions (GPS), we are on a mission to deliver innovation and outstanding product and program solutions from concept through execution while encouraging our talent. Our multifaceted and energetic team is nestled within the FFIO organization. The Digital team, in particular, is a central service team passionate about on-boarding new product requirements from Asset Management to help expand FFIO’s capabilities and to from operational readiness to a scalable target state operating model. Interacting with various groups within Fidelity and representing the business to customers and partners make for a multidimensional and engaging work environment. Come and join this diverse team as we perform incredible work!</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Digital Assets Product Manager

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Primary CareAll Locations: 300 Ocean Avenue – ReverePosition Summary: NeighborHealth is seeking a registered nurse to serve as the PACE Facility Care Nurse Liaison for its PACE program (Program of All Inclusive Care for the Elderly). Primary role will be to assist the PACE primary care providers and interdisciplinary teams (IDT) in the coordination of and quality assurance for transitions of care to PACE contracted institutional settingsIncludes a $10,000 Sign on bonus!In this role, the Nurse Liaison will:<ul><li>Monitor care transitions for admissions and discharges to and from all &nbsp;PACE contracted settings, to include acute and chronic hospitals, psychiatric care units, inpatient hospice, and nursing facilities.</li><li>Serve as a liaison to PACE PCPs and the IDT in this coordination role.</li><li>Serve as an educator, counselor, and advocate for families and participants with regard to treatment location options and discharge planning decisions.&nbsp;</li><li>Establish on site and off relationship with contracted hospital facility and other partners regarding eligibility, approval, and authorized locations for post acute care</li><li>Assist the IDT and the PACE quality team in addressing transition care &nbsp;in the facilities, primarily in SNF settings</li></ul>EDUCATION: <ul><li>RN with BSN or related baccalaureate degree highly preferred. Will consider RN with significant relevant experience in place of degree.</li><li>RN licensed in Massachusetts</li></ul>EXPERIENCE:<ul><li>3 years relevant nursing experience, preferably in inpatient or homecare setting</li></ul>SKILLS/ABILITIES:<ul><li>Demonstrated teaching and preceptor skills, excellent interpersonal skills, ability to communicate effectively both in writing and verbally</li><li>Experience in providing care to diverse populations</li><li>Team player who is able to interface effectively with all levels of the staff</li><li>Highly motivated and able to prioritize and make sense out of ambiguity and manage change</li><li>Bilingual a plus</li></ul>PAY RANGE:$48/hr up to $73/hr based on experience

RN, PACE Facility Liaison

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Prep Cook who will enjoys preparing made from scratch food that is up to our legendary standards.As a Prep Cook your responsibilities would include:<ul><li>Reading a prep sheet</li><li>Following Texas Roadhouse legendary recipes</li><li>Keeping the walk-in refrigerator clean and organized</li><li>Maintaining and using the equipment properly</li><li>Following storage and rotation procedures</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul>If you think you would be a legendary Prep Cook, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.For more information about this position, please contact the restaurant and ask for a manager.

Texas Roadhouse

Prep Cook

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Mental HealthAll Locations: 10 Gove Street – Taylor Building, 1601 Washington StreetPosition Summary: The Psychiatric Nurse Practitioner provides direct care to referred pediatric and adult patients in the Behavioral Health Urgent Care Service (BHUCS) and affiliated locations at EBNHC including the Satellite Emergency Facility (SEF) and Primary Care Practices. The PMHNP is responsible for providing quality patient care under the guidance of the Medical Director and in accordance with departmental policies and procedures. The PMHNP reports to the Medical Director or designee. The UC PMHNP will provide emergency psychopharmacologic evaluations and prescriptions to adults and children presenting to the BHUCS in collaboration with a multidisciplinary team. This position is part of a team that staffs the Behavioral Health Urgent Care Service (BHUCS) 24 hours a day, 7 days a week and as such will include shifts that cover that time frame.Establishes rapport and develops therapeutic relationships with patients of diverse backgrounds and varying levels of motivation for change.Writes up and presents completed emergency assessments for clinical disposition in a clear and organized manner.Evaluates the psychopharmacologic needs for patients with mental illness and co-occurring substance use disorders and provides short-term prescriptions when necessary.Demonstrates knowledge of the full range of community resources to property guide and direct patients.Provides consultation to and coordinates patient care with multidisciplinary team members in the respective practices.Conducts a focused physical exam when necessary.Orders and interprets appropriate laboratory tests, radiologic tests and EKGs with the support of the SEF for Urgent Care patients.Demonstrates the capacity to diagnose and effectively treat a range of behavioral health conditions: anxiety, depression, adjustment disorders and moderate-severe personality disorders.Demonstrates excellent, advanced phone assessment/triage skills, assigning the appropriate level of priority at all times.Performs advanced, high-quality, thorough psychosocial evaluations that contains data in support of the diagnosis, findings, recommendations and plans.May obtain X waiver and prescribe medications to assist with substance use recovery.Provides consultation, training and supervision to departmental staff as well as interns and PMHNP residents.This role requires a high degree of professionalism, effective communication skills, teamwork, flexibility and "grace under pressure".

Behavioral Health PMHNP-4

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Primary Care - NursingAll Locations: 26 Sturgis Street - PACE WinthropPosition Summary: As a Nurse in our NEIGHBORHOOD PACE Program you will be part of a dynamic Interdisciplinary Team (IDT) and work in an innovative model of care with proven positive impacts on helping older adults stay healthy, independent and active in a community health setting. We have one of the longest standing PACE Programs nationwide (Program of All-Inclusive Care for the Elderly) and are part of an excellent organization that is one of the largest community health centers in the country.Essential Duties and Responsibilities:<ul><li>Responsible for the general oversight, assessment, planning, and construction of the nursing care delivered to the participant.</li><li>Assess a patient through obtaining history, performing appropriate tests, making or collecting observations from the participant and caregivers, and consulting with other members of the IDT.</li><li>Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.</li><li>Safely and effectively administers medications, tests and treatments as ordered. Manages the refills of all patient medications with appropriate authorization by the provider.</li><li>Provide and coordinate health teaching required by individuals, families and groups to maintain the optimal possible level of health.</li><li>Completes biannual and status change nursing assessments for an assigned panel of participants in accordance with Care Planning Policy and documents problems, goals &amp; interventions in the participant’s care plan.</li><li>Utilizes Assessment tools including but not limited to PACE Nurse Assessment and Medication Management to collect data.</li></ul>Qualifications and Requirements:<ul><li>Baccalaureate degree in nursing preferred. Current Massachusetts license in nursing.</li><li>Current BLS certification required.</li><li>Minimum of 2 years experience in ambulatory, home health, hospital or sub-acute setting preferred, equivalent training or related experience considered.</li><li>A minimum of one year experience working with a frail or elderly population.</li><li>Prior experience in interdisciplinary team setting a plus.</li></ul>Benefits:<ul><li>Medical, Dental, And Vision Coverage</li><li>Life And Disability Insurance</li><li>401(K) Retirement Plan</li><li>Tuition Reimbursement</li><li>Mileage Reimbursement</li><li>Flexible Spending And Transportation Accounts</li><li>Paid Holidays, Vacations, Sick, And Personal Time</li><li>Generous Staff Development Benefit</li><li>Excellent Malpractice Coverage</li><li>Pet Insurance</li><li>Free Parking</li><li>And Much More</li></ul> NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.Pay range: $40 up to $60 based on experience$10,000 Sign-on Bonus (pro-rated for part time and per diem)

RN, Primary Nurse PACE

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Schedule: Monday - Friday, 8:00AM - 5:00PM and includes evening, weekend and holiday rotationsEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experience

Coordinator, Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: NeighborHealth is hiring a Patient Access Coordinator! Schedule: Monday-Friday, 11am-3pm and includes flexibility based on dept needs in the Emergency Department As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team, you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to register and arrive patients in the Epic system, and answer phones according to the Registration department guidelines.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

606 Full Time Jobs in Westwood, MA, USA