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Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$70,016.75 - $105,025.85 AnnualDepartment:Department of Community Services (DCS)Job Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):November 09, 2025 The Opportunity:*only apply for this position once*<h4>OVERVIEW</h4>In the Department of Community Services at Multnomah County, we look for people who can grow, think, lead, and inspire.&nbsp; We have a culture that thrives on diversity and rewards commitment to public service. We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment.If you're passionate about being involved in a position that creates a positive impact in your community with the ability to act ethically, respecting, valuing, and honoring our unique voices within the community, this is the job for you.&nbsp; Are you interested in joining our team to carry out this special mission? Be a part of a calling that impacts our community on a completely different level than you have ever experienced before as a team lead. Multnomah County’s Elections Division is currently looking for an experienced, self-motivated, and organized Elections Clerical Unit Supervisor to fill one (1) full-time vacancy (job classification/job profile: Operations Supervisor) at its Elections Office in SE Portland, Oregon.As part of our elections leadership team, you will provide support of the daily operations of the Elections Division team and assist with the implementation of elections program goals and objectives, including quality and performance improvement activities in the Clerical / Voter Registration Unit. To be successful in this role, you must feel comfortable in a busy and sometimes unpredictable environment. You embody professionalism and model our values to our community members and fellow employees. You’re knowledgeable about the elections process and supervision and keep up to date with current best practices. You lead your team collaboratively and set the example for your team, jumping in when work needs to get done and finding solutions to create and maintain a high level of care and customer service.As the Elections Clerical Unit Supervisor, you will:<ul><li>Supervise and evaluate the work of 4 Office Assistant Seniors, 1 Program Technician and up to 30 On-Call Election Workers and On-Call Office Assistant Sr’s in the Elections Division; evaluate the performance of and provide coaching to this work group.</li><li>Conduct and facilitate staff training related to customer service and data entry of voter registration.</li><li>Troubleshoot staff data entry and computer application problems.</li><li>Review work of customer service and data entry staff for accuracy and conformance with policy and procedures.</li><li>Supervise election ballot requests and updates.</li><li>Supervise all incoming and outgoing mail processing including date stamping, sorting, determining batch categories and distributing incoming mail.</li><li>Supervise and support customer service functions for in-person, phone and email interactions.</li><li>Prepare and coordinate work schedules for staff.</li><li>Plan and facilitate regular Clerical Unit / Voter Registration Staff informational meetings</li><li>Work with the Project Manager and Procedure Team to maintain up-to-date customer service and data entry procedures and ensure staff&nbsp; compliance with procedures.&nbsp;</li><li>Work with the Elections Operations Manager to facilitate data collection within the work unit.</li><li>Promote a cooperative team environment.</li><li>Research, recommend and implement technical and/or administrative revisions to the office systems, procedures and policies.</li><li>Recommend and assist in the implementation of goals and objectives.</li><li>Participate in the hiring, scheduling, supervision and training of temporary personnel for election activities.</li><li>Support the Voting System Specialist and clerical unit during scheduled testing for voter registration system updates</li><li>Work with the Voting System Specialist to determine whether voter registration system updates have passed system testing.</li><li>Troubleshoot issues with the voter registration system as it relates to voter registration and election management.</li><li>Train and update staff on voter registration system updates and changes in addition to other software applications.</li><li>Troubleshoot complex voter registration and voting issues</li></ul>Specifically, we are looking for someone who:<ul><li>Has experience leading a diverse team and managing day-to-day activities.</li><li>Has the ability to work calmly under pressure, demonstrating the ability to think clearly and quickly while mastering multiple tasks.</li><li>Provides a high level of professional customer service for both internal and external customers, and performs duties while working effectively with diverse and sometimes difficult clientele.</li><li>Has the ability to communicate in a friendly, open, and respectful manner in person, over the telephone, and via email.</li><li>Is culturally sensitive to, and understands and practices racial and socioeconomic equity principles.</li></ul>If this opportunity sounds like your next challenge, apply today!Who Are We? The Department of Community Services’ mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure every voice is heard through a diverse group of programs including transportation, land use planning, animal services, elections, and budget and operations support. This department is an incredibly diverse department and your role will be too.&nbsp;What We Can Offer You:The Department of Community Services (DCS) comprises unique and essential government services, including Elections, Land Use Planning, Animal Services and Transportation.The common mission of these diverse lines of business is articulated in this very simple statement: “Inclusive community. Accessible services”. So, with us, you will be challenged, you will be encouraged to excel, you will be given the opportunity to build a rewarding career. You will become a part of a strong organization dedicated to providing outstanding services to the community.At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategic Plan (WESP) to see where Multnomah County is headed with these values.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our website.This recruitment will be used to fill any current and future full-time, part-time, on-call, temporary and limited duration positions while the eligible for hire list is active.<h4>TO QUALIFY</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.<h4>Minimum&nbsp; Qualifications/Transferable Skills*:</h4><ul><li>Equivalent to a bachelor’s degree - In lieu of a degree we will consider equivalent related experience; AND</li><li>One (1) year of elections related or supervisory experience.</li><li>This position is eligible for ad-hoc telework but candidates must be able to work on-site*</li></ul>*NOTE All positions in Elections are designated as essential during the peak election season and will be required to work in person during these times. Off-season, employees may receive approval to work remotely on an ad-hoc basis if they wish.<h4>Preferred Qualifications/Transferable Skills*:</h4>You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience working with a diverse workforce and population.</li><li>Ability to collaborate and build relationships to achieve positive work outcomes.</li><li>Advanced skills in managing confidentiality and sensitive information.</li><li>Ability to thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.</li><li>Ability to maintain focus in demanding work environments, under deadline and pressure conditions</li><li>Ability to help teams and individuals develop effective processes for accomplishing work, allocating resources, and making decisions</li><li>Advanced knowledge of public elections and elections-related projects and programming</li><li>Demonstrated experience exercising advanced independent judgment and initiative</li><li>Skill in resolving complex escalations, providing information, and performing customer services for the public with courtesy and tactfulness</li><li>Excellent customer service and both verbal and written communication skills</li><li>Ability to assess processes and draft appropriate policies to guide processes</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>SCREENING AND EVALUATION</h4>We will be accepting the first 150 applications received. If you are interested, please apply without delay!&nbsp;This recruitment will close without further notice once the desired number of applications&nbsp;are received or on the closing date, whichever comes first.<h4>The Application Packet:</h4>Please be sure to provide all the materials below in your application submission:1. Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.2. Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.3. A Cover Letter: This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting.&nbsp; Please be thorough, as these materials will be used to determine your eligibility for an interview.Internal candidates:After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing</li><li>Professional reference checks</li></ul><h4>ADDITIONAL INFORMATION</h4>Type of Position: This salaried, non-represented position is not eligible for overtime pay.Salary:The starting pay assignment will be based on an analysis of the successful candidate’s related experience and education in accordance with the county’s pay equity policy and the Oregon Equal Pay Act.Schedule: &nbsp;Monday - Friday, 8:00 AM - 5:00 PM. There may be some flexibility with the regular start and end times.Work Location: Multnomah County Elections Office, 1040 SE Morrison Street, Portland, OR 97214. This position works primarily in the office, Monday - Friday with overtime required close to elections. Ad hoc telework is unscheduled, infrequent, and/or as needed at the employee’s request or at manager direction.Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Vlad MirkoEmail:<a href="mailto:vlad.mirko@multco.us" target="_blank">vlad.mirko@multco.us</a>Phone:+1 (503) 3184861Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9025 - Operations Supervisor

Elections Clerical Unit Supervisor (Operations Supervisor)

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$0.00 - $0.00 AnnualDepartment:County ChairJob Type:Elected Official StaffExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:Salary: $85,000 - $90,000 Position is open until filledOVERVIEWCalling All Office Rockstars: Do you thrive as the hub of energy while connecting the dots and ensuring everyone is in sync? Are you the kind of person who brings joyful team coordination, tackles competing priorities and specializes in attention to detail and follow-through? We're on the search for a brainy, consistent, hard-working and dynamic individual to be the pulse and heartbeat of our Chair’s Office.As the Chair’s Executive Assistant, while you exercise independent judgment, you’ll also proactively address anticipated needs in a time-sensitive way. Whether orchestrating the high-powered schedules for our Chair and Chief of Staff, coordinating community-focused events, or gracefully managing day-to-day operations, you've got this covered! Plus, you're best friends with the Google Suite and familiar with project management tools. Join us and let’s keep this Chair’s office moving forward together.Responsibilities will include:Scheduling<ul><li>Effectively manage the schedule and support project work of the Chair and Chief of Staff; respond to meeting and event requests; compose correspondences.</li><li>Coordinates meetings and briefings between the Chair and other elected officials, county executives, and external stakeholders.&nbsp;</li><li>Take initiative by following up and following through, and prioritizing conflicting issues to ensure that all team and organization-level objectives are met.</li><li>Work closely with both the Chair and Chief of Staff to keep them well informed of upcoming commitments and responsibilities.</li><li>Support meetings, including booking rooms, anticipating travel requirements, preparing and routing agendas and documents, and taking meeting minutes.</li></ul>Executive Support to Chair Vega Pederson<ul><li>Route, coordinate and manage approvals for administrative procedures and executive orders on behalf of the Chair.</li><li>Answer and screen phone calls and correspondence; respond to and prioritize inquiries, comments, and requests.</li><li>Format and send out emails on the behalf of the Chair, as well as manage distribution lists for the Chair’s newsletter.</li><li>Serve as a backup to the Constituent Services Coordinator as needed.</li></ul>Office Management<ul><li>Oversee office management activities for the Chair’s office, including sponsorships, event coordination, scheduling, accounts payables/receivables, travel and training, and purchasing.</li><li>Act as point person for day-to-day internal services such as: Network approver, Telecom liaison, and Facilities work orders.</li><li>Serve as a member of the Multnomah Building Safety Committee and perform floor safety walk-thrus.</li><li>Proactively monitor supply levels of vital office supplies (e.g. printer toner, paper supplies) and make purchases to support business continuity.&nbsp;</li><li>Coordinate, research, recommend and manage details for various issues including office equipment, purchases, space utilization, building maintenance and related administrative support.</li></ul>Special Projects and Event Coordination<ul><li>Provide technical assistance, guest support, and space and refreshments planning for special events and meetings.</li><li>Draft correspondence in response to constituent inquiries, in collaboration with the Constituent Services Coordinator.</li><li>Participate on various committees and special projects as assigned.</li></ul>The ideal candidate will demonstrate the following competencies:<ul><li>Organized - You know how to multitask, prioritize, and get things done with frequent interruptions. You’re able to navigate complex administrative systems with ease and minimal direction. You have project management skills and can prioritize and ensure important things get done in a timely manner.</li><li>Outstanding Professionalism - You pride yourself on your ability to establish and maintain cooperative working relationships with people from diverse backgrounds, including internal and external senior leadership, as well as residents throughout Multnomah County.</li><li>Organizational Savviness - You are able to navigate the County's organizational structure, cultivate positive working relationships, and anticipate and effectively respond to rapidly changing conditions.</li><li>Communication –&nbsp; You have excellent verbal and written skills and are able to interact with others with diplomacy and tact. You are able to handle sensitive information with discretion and confidentiality</li><li>Excellent Technology Skills - You’re proficient in Google Suite (Calendar, Gmail, Docs, Sheets, and other Google products). You have a high level of technological capacity, and ideally are familiar with project management tools (e.g, Asana).</li></ul><h4>TO QUALIFY</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum Qualifications/Transferable Skills*:<ul><li>Two (2) years of increasingly responsible administrative / office management experience that includes complex scheduling.&nbsp;</li><li>Equivalent to an Associate of Arts degree (in lieu of degree, a total of four years of relevant administrative support experience will be accepted).</li><li>Experience in public policy with familiarity on community issues and local government.</li><li>Experience interacting with volunteers, constituents or customers.</li><li>Strong written and verbal communication skills, with demonstrated ability to effectively communicate with a diverse range of stakeholders.</li><li>Ability to pass a professional reference check.</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience with supporting an elected official or senior-level executive, including drafting email correspondence on their behalf.</li><li>Community outreach experience.</li><li>Critical and strategic thinking skills, with strong organizational skills.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>SCREENING AND EVALUATION</h4>Application Packet: Your completed application must include the following items:&nbsp;&nbsp;&nbsp;<ul><li>A completed online application.</li><li>An uploaded resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.</li><li>An uploaded cover letter that expands on your resume and addresses:<ul><li>Why you are interested in the role and how have your experiences and skills prepared you to do this work in support of Multnomah County Chair, Jessica Vega Pederson.</li><li>Your commitment to and experiences (professional and/or lived) with supporting and engaging diverse communities and how you'd bring that into this role.</li><li>Your problem solving skills.</li></ul></li></ul>Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. Refer to your relevant experience (paid or unpaid) and training.Internal candidates: After you have submitted your application, please check your Workday inbox and complete the Veterans’ Preference Questionnaire prior to the application deadline.&nbsp;The Selection Process and Timeline: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Application Review: We will review the education and work experience sections of the applications to identify the candidates who meet the minimum qualifications as stated in this announcement. We may conduct a more thorough review of all remaining applications to identify the most qualified candidates.</li><li>Panel Interview(s)</li><li>Background Check and Reference Checks: All finalists must pass a thorough background and reference check.</li></ul><h4>Additional Information:</h4>This recruitment may be used to fill full-time, part-time, regular, temporary, limited duration and on-call positions.Type of Position: This position is classified as a Staff Assistant and is an Executive/Unclassified position and serves at the pleasure of the Chair and may be subject to discharge at any time. This salaried, executive position is not eligible for overtime. Typical work hours are 8:00 am - 5:00 pm, Monday through Friday.&nbsp;Work Location:This position works onsite 5 days per week, with occasional remote work. The incumbent must reside in Oregon or Washington. The onsite work location for this position is at the Multnomah Building: 501 SE Hawthorne Blvd., Portland, OR 97214.Benefits:&nbsp; Multnomah County offers a generous benefits package. More information about our benefit offerings can be found on the Multnomah County Benefits webpage.Pay Equity: When setting pay, we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Norman RossEmail:<a href="mailto:norman.ross@multco.us" target="_blank">norman.ross@multco.us</a>Phone:+1 (503) 9882568 x82568Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9400 - Staff Assistant

Executive Assistant-Chairs Office

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$21.96 - $26.85 HourlyDepartment:Department of Community Services (DCS)Job Type:On-CallExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):November 07, 2025 The Opportunity:*only apply for this position once*OVERVIEWNote:If you are interested, please apply without delay!&nbsp;This recruitment will close once we've reached 150 applications or the closing date, whichever comes first. This recruitment will be used to fill on-call (relief) positions.An on-call employee is an employee whose appointment is intermittent, irregular or is normally less than half-time, but may work up to 35 hours in a work week.&nbsp; On-call positions may be just the right fit for a person with minimal outside responsibilities and who may not want to always have the same routine.&nbsp; The ideal candidate for on-call work must be flexible in their scheduling.Portland is known for its beautiful and historic bridges. Multnomah County is responsible for maintaining and operating six of the major downtown area bridges and 20 smaller bridges located within county boundaries. If you are someone who wants to make a difference in commuters' journeys and help maintain the livability of the community, this could be the job for you!The Department of Community Services’ Transportation division is looking for on-call Bridge Operators to work out of its Bridge Shop, located at 1403 SE Water Avenue, Portland, OR 97214 and on its four downtown movable bridges (Broadway, Burnside, Morrison, Hawthorne).&nbsp;&nbsp;Please note: Bridges operate seven (7) days per week, and the work schedule for an on-call Bridge Operator is based on operational needs, includes day, graveyard, and/or swing 8 hour shifts, and is intermittent, irregular, and less than half-time.To be a successful candidate, you are:<ul><li>Able to work all shifts, including day, swing, and graveyard as needed</li><li>Available to report to bridges 24 hours a day, 7 days a week, with as little as one hour notice</li><li>Reliable and flexible</li><li>Able to pass a drug test (including for marijuana). Operators are tested before hire and randomly throughout the year</li></ul>This position's primary task is opening and closing four (4) draw span bridges as needed for maintenance and river vessels. You must be:<ul><li>Willing to answer your phone and accept a shift 24/7 unless you have requested time off</li><li>Comfortable with heights, climbing steep stairs, working outside, and working alone in an isolated environment</li><li>Very observant, aware of your surroundings and can quickly respond to visual and sound signals</li><li>Able to accurately record all activity during your shift in digital logs</li><li>Have excellent communication skills and can interact with the public and your co-workers on official radio channels and on the telephone</li><li>Able to type and have basic computer literacy, including the use of email, google docs and working with electronic forms</li><li>Able to multitask which includes answering the phones, listening to the marine radio, communicating with others when necessary and watching the roadway</li><li>Comfortable with heights, climbing steep stairs, working outside, and working alone on a bridge</li></ul>In this role, you will:<ul><li>Open and close bridges using a computer touchscreen&nbsp; for vessels, tours and maintenance needs</li><li>Monitor the bridge and river for incidents including vehicle crashes, debris, and distressed individuals</li><li>Monitor and communicate on a two-way radio</li><li>Clean and maintain the bridge operator's premises</li><li>Respond to emergencies and accidents occurring on the bridges</li><li>Keep accurate records and reports about bridge operations</li></ul>Who We AreThe Multnomah County Transportation division’s Bridge section manages and maintains six (6) Willamette River bridges: two (2) large fixed bridges (Sellwood and Sauvie Island) and four (4) large movable bridges (Hawthorne, Morrison, Burnside, and Broadway). Our primary goals are to provide safe transportation facilities for the public, to protect the public investment by preserving our historic bridges, and to help plan for the transportation needs of the community. Our bridges serve Willamette River users, pedestrians, cyclists, automobile commuters, buses, and commercial users.The Bridge section is part of the Department of Community Services. DCS comprises unique and essential government services, including Elections, Land Use Planning, Animal Services and Transportation.The common mission of these diverse lines of business is articulated in this very simple statement: Inclusive community. Accessible services. So, with us, you will be challenged, you will be encouraged to excel, you will be given the opportunity to build a rewarding career. You will become a part of a strong organization dedicated to providing outstanding services to the community.At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.What We Can Offer YouOn-Call Bridge Operators are eligible for the following:<ul><li>Paid sick leave</li><li>Holiday pay</li><li>Standby stipend</li><li>Call out duty stipend</li><li>Pay differential in lieu of benefits</li></ul>TO QUALIFYWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.Minimum&nbsp; Qualifications/Transferable Skills*:<ul><li>Equivalent to the completion of twelfth grade.</li><li>A valid driver license.</li><li>Able to work ALL shifts (8 hrs), including day, swing, and graveyard as needed. On-call operators must be able accept most shifts offered to them.&nbsp;</li><li>Available to report to bridges 24 hours a day. You must respond within one hour.</li><li>Flexible and can report for an 8 hour shift with as little as one hour notice. You will cover 8 hour shifts for full-time operators who take leave.&nbsp;</li><li>Must be able to walk long distances, climb up to 5 flights of stairs in one go, be comfortable with walking on metal grating where moving traffic is visible down below, and be comfortable with heights.</li><li>Able to pass an initial and ongoing random drug tests, including for marijuana</li></ul>Preferred Qualifications/Transferable Skills*:You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience operating bridges</li><li>Experience using a two-way radio</li><li>Ability to react and take appropriate action in cases of emergency</li><li>Experience and ability to work cooperatively with staff, peers, supervisors, and the public, often in stressful situations</li><li>Ability to understand and follow verbal and written instructions</li><li>Ability to prepare and maintain clear and concise records and reports of bridge operations and incidents</li><li>Ability to type and operate a desktop or laptop computer, including the use of email, websites, and online forms</li><li>Experience with using applications within Google Docs</li></ul>*Transferable skills:Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING AND EVALUATIONThe Application Packet: Please be sure to provide the materials below in your application submission:<ul><li>Online application (required):Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.</li><li>Resume (optional):Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.</li><li>Cover Letter (optional): This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.</li></ul>Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting.&nbsp; Please be thorough, as these materials will be used to determine your eligibility for an interview.Internal candidates:After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.The Selection Process:For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing</li><li>Professional reference checks</li><li>Drug test</li></ul>ADDITIONAL INFORMATIONType of Position:This hourly, on-call position is eligible for overtime.Schedule:Bridges operate seven (7) days per week and shifts include day, graveyard, and/or swing shifts. The work schedule for an on-call Bridge Operator is based on operational needs and is intermittent, irregular, and less than half-time.Location: Bridge Shop, 1403 SE Water Avenue, Portland, OR 97214, and any of the county operated and maintained bridges.Equal Pay LawPlease be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Marisa MessinaEmail:<a href="mailto:marisa.messina@multco.us" target="_blank">marisa.messina@multco.us</a>Phone:+1 (971) 3139319Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6059 - Bridge Operator

Bridge Operator (On-Call)

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$91,778.29 - $137,666.25 AnnualDepartment:Department of Community Services (DCS)Job Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):November 09, 2025 The Opportunity:*only apply for this position once*<h4>OVERVIEW:</h4>In the Department of Community Services at Multnomah County, we look for people who can grow, think, lead, and inspire. We have a culture that thrives on diversity and rewards commitment to public service. We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment.If you're passionate about being involved in a position that creates a positive impact in your community with the ability to act ethically, respecting, valuing, and honoring our unique voices within the community, this is the job for you.&nbsp; Are you interested in joining our team to carry out this special mission? Be a part of a calling that impacts our community on a completely different level than you have ever experienced before as a team lead. Multnomah County’s Elections Division is currently looking for an experienced, self-motivated, and organized Elections Operations Manager to fill one (1) full-time vacancy at its Elections Office in SE Portland, Oregon.As part of our elections leadership team, you will provide support of the daily operations of the Elections Division team and assist with the implementation of elections program goals and objectives, including quality and performance improvement activities in the Elections Division.To be successful in this role, you must feel comfortable in a busy and sometimes unpredictable environment. You embody professionalism and model our values to our community members and fellow employees. You’re knowledgeable about the elections process and operations and keep up to date with current best practices. You lead your team collaboratively and set the example for your team, jumping in when work needs to get done and finding solutions to create and maintain a high level of care and customer service.As the Elections Operations Manager, you will:<ul><li>Be responsible for the administration and oversight of the election administration and voter registration programs within the Elections Division; evaluate the performance of and provide coaching to this work group.</li><li>Oversee functions such as:<ul><li>voter registration and maintenance</li><li>candidate and measure filing</li><li>ballot preparation</li><li>voting and vote tallying</li><li>jurisdictional mapping</li><li>reporting</li><li>all other requirements related to conducting elections in compliance with federal, state, and local statutes, regulations and rules</li></ul></li><li>Manage the planning, program development, policy formulation, and management leadership for the Elections Division programs in a continuous quality improvement and customer service-driven environment</li><li>Prepare and coordinate work schedules for staff.</li><li>Plan and facilitate regular staff informational meetings</li><li>Work with the Elections Operations Supervisor to facilitate data collection within the work unit.</li><li>Promote a cooperative team environment.</li><li>Review, recommend and implement technical and/or administrative revisions to election systems, procedures and policies.</li><li>Recommend and manage the implementation of goals and objectives.</li><li>Oversee the hiring, scheduling, supervision and training of all personnel for election activities.</li><li>Ensure staff has been trained and updated on all system updates and changes with all software applications.</li><li>Troubleshoot complex issues related to elections and election management</li></ul>Specifically, we are looking for someone who:<ul><li>Has experience leading a diverse team and managing day-to-day activities.</li><li>Has the ability to work calmly under pressure, demonstrating the ability to think clearly and quickly while mastering multiple tasks.</li><li>Provides a high level of professional customer service for both internal and external customers, and performs duties while working effectively with diverse and sometimes difficult clientele.</li><li>Has the ability to communicate in a friendly, open, and respectful manner in person, over the telephone, and via email.</li><li>Is culturally sensitive to, and understands and practices racial and socioeconomic equity principles.</li></ul>If this opportunity sounds like your next challenge, apply today!Who Are We? Our department’s mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure every voice is heard through a diverse group of programs including transportation, land use planning, animal services, elections, and budget and operations support. This department is an incredibly diverse department and your role will be too.&nbsp;What We Can Offer You:The Department of Community Services (DCS) comprises unique and essential government services, including Elections, Land Use Planning, Animal Services and Transportation.The common mission of these diverse lines of business is articulated in this very simple statement: “Inclusive community. Accessible services”. So, with us, you will be challenged, you will be encouraged to excel, you will be given the opportunity to build a rewarding career. You will become a part of a strong organization dedicated to providing outstanding services to the community.At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategic Plan (WESP) to see where Multnomah County is headed with these values.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our website.&nbsp;This recruitment will be used to fill any current and future full-time, part-time, on-call, temporary and limited duration positions while the eligible for hire list is active.<h4>TO QUALIFY:</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.<h4>Minimum&nbsp; Qualifications/Transferable Skills*:</h4><ul><li>Equivalent to a bachelor’s degree - In lieu of a degree we will consider equivalent related experience; AND</li><li>Three (3) to six (6) years of elections related or supervisory experience.</li></ul>Preferred Qualifications/Transferable Skills*:You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Advanced knowledge of public elections and elections-related projects and programming</li><li>Experience working with a diverse workforce and population.</li><li>Ability to collaborate and build relationships to achieve positive work outcomes.</li><li>Advanced skills in managing confidentiality and sensitive information.</li><li>Ability to thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.</li><li>Ability to maintain focus in demanding work environments, under deadline and pressure conditions</li><li>Ability to help teams and individuals develop effective processes for accomplishing work, allocating resources, and making decisions</li><li>Demonstrated experience exercising advanced independent judgment and initiative</li><li>Skill in resolving complex escalations, providing information, and performing customer services for the public with courtesy and tactfulness</li><li>Excellent customer service and both verbal and written communication skills</li><li>Ability to assess processes and draft appropriate policies to guide processes</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>SCREENING AND EVALUATION:</h4><h4>The Application Packet:</h4>Please be sure to provide all the materials below in your application submission:1. Online application:Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.2. Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.3. A Cover Letter: This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting.&nbsp; Please be thorough, as these materials will be used to determine your eligibility for an interview.Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing</li><li>Professional reference checks</li></ul><h4>ADDITIONAL INFORMATION:</h4>Type of Position:This salaried, non-represented position is not eligible for overtime pay.Salary:The starting pay assignment will be based on an analysis of the successful candidate’s related experience and education in accordance with the county’s pay equity policy and the Oregon Equal Pay Act.Schedule: &nbsp;Monday - Friday, 8:00 AM - 5:00 PM. There may be some flexibility with the regular start and end times.Work Location:Multnomah County Elections Office, 1040 SE Morrison Street, Portland, OR 97214. This position works primarily in the office, Monday - Friday with overtime required close to elections. Ad hoc telework is unscheduled, infrequent, and/or as needed at the employee’s request or at manager direction.Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Vlad MirkoEmail:<a href="mailto:vlad.mirko@multco.us" target="_blank">vlad.mirko@multco.us</a>Phone:+1 (503) 3184861Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9615 - Manager 1

Elections Operations Manager

Initial Posting Date: 10/17/2025Application Deadline:10/29/2025Agency:Oregon Health AuthoritySalary Range:$6,123 - $9,409Position Type:EmployeePosition Title:Program Implementation Strategist (Operations &amp; Policy Analyst 3)Job Description:Are you an experienced analyst who believes in Oregon Health Authorities goal to address health inequities? Would you like to play an integral part in Behavioral Health Division (BHD)initiatives to help Oregonians achieve physical, mental and social well-being? &nbsp;This position is imbedded in the outpatient and strategic initiatives unit of the Adult Behavioral Health program. The two primary function of this role will be to support the expansion of Behavioral Health programs for young adults and support the Veteran’s Behavioral Health program. You will handle complex and potentially controversial agency decisions related to young adult services and will routinely represent the agency in dealings with vendors, public and private sector organizations, businesses, legislature and advocacy or special interest groups.You will be responsible for contract accountability and success and may manage large and complex contracts that blend multiple funding streams and may include corrective action planning or repayment planning with providers. Duties for this role may include preparing, negotiating, administering, and auditing assigned contracts; drafts, updates, and maintaining a variety of procurement documentation; participates in developing procurement strategies and schedules. You will maintain compliance with contract standards and regulations governing public agency contracts.You will plan, design and direct behavioral health regulations, policies and priorities, assuring that state and local planning processes are conducted as authorized by state statutes and federal regulations. You will identify system performance and system development needs, including administrative, legislative and funding changes to improve the effectiveness of services.For a full review of the position description, pleaseclick here. If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.What We Are Looking ForMinimum Qualifications: These qualifications must be visible in your application for consideration.Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.ORA Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.<ul><li>Experience with substance use disorder treatment, prevention, and/or policy preferred.</li><li>Experience working with Veterans and/or understanding of military cultural awareness.</li><li>Demonstrated understanding of the importance of health equity and ensuring decisions prioritize the equitable distribution or redistribution of resources and power and recognize, reconcile and rectify historical and contemporary injustices.</li><li>Experience researching and analyzing new or updated policies, procedures, and programs.</li><li>Experience providing training and technical assistance.</li></ul>We are seeking someone who shares Oregon Health Authority’s mission and values. OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.&nbsp;Application Guidance<h4>How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume and answer all supplemental questions. </h4><ul><li>External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.</li><li>Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.</li></ul>After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This announcement is for one, full-time, permanent, SEIU represented, Operations &amp; Policy Analyst 3position based in Portland, Oregon</li><li>This is a HYBRID position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter, Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.</li><li>For Workday technical support dial 1-855-524-5627.&nbsp;</li></ul>Benefits of Joining Our TeamWe offer a workplace that balances productivity with enjoyment;&nbsp;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority&nbsp;is the place for you. We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li></ul><ul><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.</li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>The State of Oregon does not request or require your age, date of birth, attendance, or graduation dates from an educational institution during the application process.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

Oregon Health Authority

Program Implementation Strategist (Operations & Policy Analyst 3)

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work: This position will be based out of Astound’s Wilsonville, OR office.A Day in the Life of the Broadband Network Technician I, II, or III:<ul><li>Detect, troubleshoot and resolve system outages</li><li>Emergency coax restoration</li><li>Underground cable</li><li>Maintenance (power supply, actives)</li><li>Leakage</li><li>Splicing</li><li>Documentation</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul> What You Bring to the Table:<ul><li>Experience: 2+ years (telecom technician)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>The base salary in Oregon for this position is $23.15-35.74 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Oregon and may not be applicable to other locations.Broadband Network Technician I - $23.15 - $32.41 per hour Broadband Network Technician II - $24.31- $35.03 per hour Broadband Network Technician III - $25.53 - $35.74 per hour&nbsp;Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Broadband Network Technician I, II, or III

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview: Astound Business Solutions is currently searching for an Enterprise Account Executive for our Greater Portland, OR territory.&nbsp; The Enterprise Account Executive is responsible for sales to enterprise level commercial customers, including large business customers of both internet &amp; telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.A Day in the Life of the Enterprise Account Executive:<ul><li>Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements</li><li>Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.</li><li>Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction</li><li>Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.</li><li>Respond to demand sales requests</li><li>Supports others within the sales/service team to achieve customer satisfaction</li></ul>What You Bring to the Table:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts</li><li>Ability to sell to C level executives within an organization</li><li>Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.</li><li>Technical skills related to network and transmission design and local access services</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Minimum 5 years’ experience selling B2B in technology environment</li><li>Exceptional presentation, negotiation and closing skills</li><li>Seasoned experience building a base of business</li><li>Must possess a valid driver's license and maintain a clean driving record</li></ul>Education:&nbsp;<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positions&nbsp;&nbsp;The base salary range in Oregon for this position is $75,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Oregon and may not be applicable to other locations.Commissions at plan: &nbsp;On an annual basis, targeted commission is thirty-two thousand, four hundred dollars. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Enterprise Account Executive - $5,000 Sign on Bonus

OverviewNot just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That’s right, our Members own us and we are here to serve them with the best customer service out there! Our Contact Center team sits in our Clackamas Operations Contact Center and are the first line of communication with our Members who call in for a variety of questions, transactions and other financial services and needs. Through an interactive, responsive and consultative approach, Contact Center Representatives are responsible for effectively handling in-bound calls and emails from our Members and are passionate about providing extraordinary Customer Service. They use knowledge of financial products, services, procedures, as well as customer service skills to conduct a variety of account transactions, provide information and support, address and resolve issues/concerns and refer business to callers in a manner exceeding customer service satisfaction. OnPoint employees are rewarded, acknowledged and appreciated! We take care of our Members and OnPoint takes care of us by offering employees a generous vacation package, incentives, competitive hourly pay, 100% - paid employee medical, dental and vision premiums, Tri-Met / parking passes, 401k matching, tuition reimbursement and more!Responsibilities&nbsp;<ul><li>Effectively communicates with members and colleagues on general and complex inquiries and skillfully use customer service skills to find resolutions and answers to inbound calls and emails. Identifies solutions leading to the retention and the building of member relationships while consistently maintaining a high level of customer service. </li><li>Exceeds customer service standards while maintaining peer average call volume. </li><li>Answer all inbound calls by welcoming callers in a polite, friendly and professional manner. Continue great customer service throughout the phone call by thanking caller by name, demonstrating interest and willingness to help, projecting energy in tone, being friendly and genuine and ensuring callers’ needs are fulfilled. </li><li>Effectively handle high inbound call volume while representing Credit Union in a friendly and professional manner while providing exceptional customer service to Members. </li><li>Answers questions, troubleshoots requests and brings appropriate resolution to account problems. </li><li>Maintains knowledge of all products, services, and processes offered by the Credit Union to effectively build member relationships and provide superior customer service. </li><li>Refers financial products and services and meet established referral goals set by Contact Center Manager. </li><li>Understands the practices of various support departments and the overall impact on customer service and the work flow. </li><li>Is knowledgeable of and adheres to established policies, procedures and processes and exercises appropriate approval authority. </li><li>May assist in training new and existing employees, in conjunction with Contact Center management and the Training Department. </li><li>May perform outbound calling to build member relationships. </li><li>Perform other duties as assigned.</li></ul>Knowledge, Skills &amp; Competencies<ul><li>Possesses excellent written and oral communication skills. Use language effectively to gather information and facilitate the exchange of thought and ideas. Expresses self clearly and logically. </li><li>Possesses exceptional analytical skills and use of sound judgement. Is competent at applying logic to solve problems. </li><li>Is proficient in arithmetic, ten-key and basic computer skills </li><li>Competently handles a variety of task simultaneously independently. </li><li>Competently works under pressure, is skilled at calmly diffusing highly charged situations and works with a sense of urgency. </li><li>Proficient at researching and analyzing information. </li><li>Possesses strong interpersonal skills. Possesses excellent collaboration skills and uses positive communication techniques in order to effectively resolve conflict.</li><li>Is a quick and thorough learner and competently applies newly learned information. </li><li>Is quick to adopt and support frequent updates and changes. </li><li>Must be detail oriented and skilled in data entry.&nbsp;</li></ul>Requirements <ul><li>High School Diploma or equivalent </li><li>Preferred one year customer service experience </li><li>Application of basic computer skills </li><li>Preferred previous job duties in a CSR / Customer Service Representative titled position </li><li>Knowledge of financial institutions and bilingual skills a plus </li><li>Experience in the use of general math, experience with ten-key and basic computer skills</li><li>&nbsp;Must have Saturday availability </li></ul>Additional InformationStarting Pay: $22.25 per hour with no previous banking experience! See what it is like to be a Contact Center Representative at OnPoint: <a href="https://onpointcu.wistia.com/medias/wjjgdaj8bx&amp;nbsp" target="_blank">https://onpointcu.wistia.com/medias/wjjgdaj8bx&amp;nbsp</a>;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyMember ServicesJobFunctionMember ServicesPayTypeHourly

OnPoint Community Credit Union

Contact Center Representative

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$45.33 - $55.81 HourlyDepartment:Health DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):October 30, 2025 The Opportunity:THIS WORK MATTERS!Are you a seasoned professional who lives and breathes electronic health systems? Do you thrive on driving strategic change and optimizing how technology is used to deliver essential program services? If you're ready to put your deep expertise to work and become a true leader in health IT adoption, we want to hear from you!The Multnomah County Community Health Center is looking for an enthusiastic and expert Senior Epic Systems Analyst to be a pivotal force in our organization. In this advanced role, you won't just analyze Epic—you'll be the strategic partner driving the optimized design, implementation, and ongoing use of our Health IT/IS systems by both our dedicated staff and the patients/members of the public we serve.&nbsp;As the Senior Epic Systems Analyst, you will:<ul><li>Serve as the Health IT/IS Subject Matter Expert (SME): Maintain deep expertise in current operational workflows, data analytics, and industry trends to design, analyze, and optimize systems. This includes promoting data integrity and security, correcting system errors, and acting as a consultant on quality improvement projects.</li><li>Lead the Full Technology Implementation Lifecycle: Manage cross-functional projects by developing charters, defining requirements, conducting business process analysis, executing QA and User Acceptance Testing (UAT), and coordinating system modifications and builds with both internal staff and external vendors.</li><li>Lead and Manage Business-Driven Projects: Act as the project lead for small to large-scale initiatives, utilizing project management principles (including charter development and the use of a formal toolkit) to define, monitor, and drive actions necessary for successful implementation.</li><li>Translate and Define Technical Requirements: Serve as the crucial link between business needs and technical execution by translating project requests into clear customer requirements (using tools like Visio diagrams, use cases, and written specifications), and collaborating with stakeholders and vendors to ensure clarity on system capabilities, limitations, and expectations.</li><li>Build and Maintain Comprehensive Expertise: Develop a deep understanding of the Health Department's core functions (like medical home models and accounts receivable) and how the clinical systems' functionality, connectivity, and tools are utilized to successfully support these critical business practices.</li></ul>Ready to make an impact? Apply today and help us leverage technology to improve the health of our community!Diversity and Inclusion:At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.Our Commitment to Safety, Trust and Belonging:Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.Minimum Qualifications/Transferable Skills*:<ul><li>Bachelor's degree in healthcare administration, business management, or related field. (In lieu of a degree, we will consider relevant education and experience); AND</li><li>Three (3) years of experience that demonstrates the ability to perform the duties of the position.&nbsp;</li></ul>Required Knowledge, Skills and Abilities (KSA): Advanced knowledge of patient care clinical processes, charting and workflows.&nbsp;Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience using Epic Systems software in a clinical or operational setting. Professional level evaluative, analytical, or planning experience is also desirable.&nbsp;</li><li>Working knowledge of implementation and support of Epic Systems Electronic Health Record (EHR) or Practice Management software systems or experience implementing new functionality in an existing EHR or Practice Management application database.</li><li>Working knowledge of Epic Cogito Tools.&nbsp;</li><li>Basic knowledge of patient care clinical processes and workflows</li><li>Ability to establish and maintain effective working relationships with employees, management, external contacts, other agencies and the general public, including those from diverse backgrounds</li><li>Ability to troubleshoot and problem solve in a clinical or EHR setting</li><li>Collaborate with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes</li><li>Ability to easily adapt to changing priorities and to demonstrate close attention to details</li><li>Assume project team responsibilities or sub-projects as assigned</li><li>Advanced written and oral communication skills including the ability to speak in front of groups and to communicate in writing policies, procedures, memoranda and training materials. Ability to operate and communicate effectively while under pressure is essential&nbsp;</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>SCREENING &amp; EVALUATION:</h4>REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.1. A completed online application.2. Attach a Resumedemonstrating you meeting minimum qualifications; AND3. Attach a Cover Letter that expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed.Note:The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --<ul><li>Internal applicant:If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:<ul><li>Navigate to your profile in Workday (see:My Career Profile) and click on the “My Career” section of your profile.&nbsp; Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).</li><li>When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.&nbsp; This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li></ul></li><li>External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through<a href="https://multco.us/jobs" target="_blank">https://multco.us/jobs</a>, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li><li>Do not click the “Submit” button before you upload your documents.</li></ul>After You Apply:<ul><li>Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.</li><li>Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.&nbsp; You must complete these tasks or actions before the job posting closes.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li></ul>The Selection Process: For details about how we typically screen applications, review our overview ofthe selection processpage. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment (if applicable)</li><li>Background, reference</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.Equal Pay Law:&nbsp;Please note that the pay range provided for this position is meant to give a general idea of the potential earnings for the role. However, the actual compensation will be determined according to the Oregon Equal Pay Law, taking into consideration factors such as candidates relevant experience and education. Candidates should anticipate initial offers within the listed pay range, which may not necessarily be at or near the highest end of the range.Inclement Weather and Disasters - Serving the Public, Even During Disasters:&nbsp;Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.ADDITIONAL INFORMATION:Type of Position: This position is eligible for overtime.Type:RepresentedFLSA:Non-ExemptLocation: Gladys McCoy Building: 619 NW 6th Ave Portland OR 97204. This position is eligible for routine telework, however, the incumbent must reside in Oregon or Washington.Schedule: Monday - Friday 8am - 5pmNote: All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are not able to sponsor H-B1 visas, F1 or STEM OPTIn accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Eddie BarbarEmail:<a href="mailto:eddie.barbar@multco.us" target="_blank">eddie.barbar@multco.us</a>Phone:+1 (971) 3133067Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6501 - Business Analyst Senior

Senior Epic Systems Analyst

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$45.33 - $55.81 HourlyDepartment:Health DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):October 30, 2025 The Opportunity:THIS WORK MATTERS!Are you ready to be the catalyst for change in healthcare delivery? Do you thrive on empowering others through innovative technology? The Multnomah County Community Health Center is looking for an enthusiastic and experienced Epic Trainer to join our team! This isn't just a training role—it's a leadership position driving the strategic and optimized use of our OCHIN Epic EHR across the entire organization.You will be the subject matter expert and strategic partner in how we use our electronic health system to meet our program goals and serve our patients and members of the public. Your deep understanding of healthcare operations and Epic functionality will be crucial in this high-impact, influential position.As the Epic Trainer, you will:<ul><li>Design, Implement, and Evaluate Comprehensive Epic Training: Apply expertise in Epic, healthcare delivery, and adult learning principles to develop, deliver, and assess a full range of clinical learning programs (including onboarding, workshops, e-learning, and elbow support) that build core user proficiency, drive consistent adoption of new functionality, and ensure alignment with best practice workflows.</li><li>Provide Technical Training Leadership and Content Management: Serve as an expert consultant to staff and leadership, offering technical guidance on system upgrades, optimization, and quality improvement projects; this includes developing role-based training content, managing a comprehensive training catalog, and building/maintaining training environments, test patients, and teaching aids to facilitate effective learning.</li><li>Lead IT/IS Strategy, Design, and Optimization: Serve as an IT/IS business consultant and subject matter expert, applying knowledge of industry trends and data analytics to design, modify, and build system workflows that promote seamless application integration, data validity, and security; this includes developing project charters, requirements, and testing plans to implement new application functionality.</li><li>Analyze, Correct, and Communicate System Improvements: Proactively analyze workflow problems and risks caused by system design or utilization, coordinating corrective actions for deficiencies and errors in the electronic record; then, create and communicate training content, best practices, and corrective action plans to ensure effective utilization by all individuals and groups.</li><li>Translate and Define Technical Requirements: Serve as the liaison between business stakeholders, IT, and vendors to translate business requests into detailed customer requirements, utilizing tools like use cases, workflow diagrams, and business cases to define clear project outcomes and communicate system limitations and capabilities.</li></ul>Ready to make an impact? Apply today and help us leverage technology to improve the health of our community!Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.Minimum Qualifications/Transferable Skills*:<ul><li>Bachelor's degree in healthcare administration, business management, or related field. (In lieu of a degree, we will consider relevant education and experience); AND</li><li>Three (3) years of experience delivering training in Electronic Health Record (Epic) to adult learners.</li></ul>Required Knowledge, Skills and Abilities (KSA):Advanced knowledge of patient care clinical processes, charting and workflows in Electronic Health Records (Epic).&nbsp;Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience using Epic Systems software in a clinical or operational setting. Professional level evaluative, analytical, or planning experience is also desirable.&nbsp;</li><li>Working knowledge of implementation and support of Epic Systems Electronic Health Record (EHR) or Practice Management software systems or experience implementing new functionality in an existing EHR or Practice Management application database.</li><li>Working knowledge of Epic Cogito Tools.&nbsp;</li><li>Basic knowledge of patient care clinical processes and workflows</li><li>Ability to establish and maintain effective working relationships with employees, management, external contacts, other agencies and the general public, including those from diverse backgrounds</li><li>Ability to troubleshoot and problem solve in a clinical or EHR setting</li><li>Collaborate with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes</li><li>Ability to easily adapt to changing priorities and to demonstrate close attention to details</li><li>Assume project team responsibilities or sub-projects as assigned</li><li>Advanced written and oral communication skills including the ability to speak in front of groups and to communicate in writing policies, procedures, memoranda and training materials. Ability to operate and communicate effectively while under pressure is essential&nbsp;</li></ul>*Transferable skills:Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>SCREENING &amp; EVALUATION:</h4>REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.1. A completed online application.2. Attach a Resume demonstrating you meeting minimum qualifications; AND3. Attach a Cover Letterthat expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed.Note:The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --<ul><li>Internal applicant: If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:<ul><li>Navigate to your profile in Workday (see:My Career Profile) and click on the “My Career” section of your profile.&nbsp; Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).</li><li>When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.&nbsp; This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li></ul></li><li>External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through<a href="https://multco.us/jobs" target="_blank">https://multco.us/jobs</a>, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li><li>Do not click the “Submit” button before you upload your documents.</li></ul>After You Apply:<ul><li>Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.</li><li>Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.&nbsp; You must complete these tasks or actions before the job posting closes.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li></ul>The Selection Process: For details about how we typically screen applications, review our overview ofthe selection processpage. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment (if applicable)</li><li>Background, reference</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.Equal Pay Law:&nbsp;Please note that the pay range provided for this position is meant to give a general idea of the potential earnings for the role. However, the actual compensation will be determined according to the Oregon Equal Pay Law, taking into consideration factors such as candidates relevant experience and education. Candidates should anticipate initial offers within the listed pay range, which may not necessarily be at or near the highest end of the range.Inclement Weather and Disasters - Serving the Public, Even During Disasters:&nbsp;Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.ADDITIONAL INFORMATION:Type of Position: This position is eligible for overtime.Type:RepresentedFLSA: Non-ExemptLocation: Gladys McCoy Building: 619 NW 6th Ave Portland OR 97204. This position is eligible for routine telework, however, the incumbent must reside in Oregon or Washington.Schedule: Monday - Friday 8am - 5pmNote: All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are not able to sponsor H-B1 visas, F1 or STEM OPT.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Eddie BarbarEmail:<a href="mailto:eddie.barbar@multco.us" target="_blank">eddie.barbar@multco.us</a>Phone:+1 (971) 3133067Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6501 - Business Analyst Senior

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