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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleOur Internal Audit group is seeking an eager Senior Technology Auditor in New York City, Phoenix, or Sandy. The Senior Technology Auditor role will audit technology risk and governance controls integrated into first-line and second-line business processes.. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to communicate audit results effectively.Key Responsibilities·Participate as a key team member on audit projects, independently owning audit tasks such as documenting processes under review, developing workpapers, and executing audit tests in accordance with policies and procedures&nbsp;·Assist Senior Managers / Managers in the execution of assigned audit tasks in line with American Express' Internal Audit procedures, internal policies and standards, and regulatory expectations throughout the audit lifecycle with guidance; maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, and banking best practices·Review prior audit results and relevant business monitoring materials to support Audit Planning activities; executes and actively participates in walkthroughs by asking thoughtful questions, leveraging effective challenge and critical thinking·Execute audit tests (e.g., process, governance, oversight testing) and clearly document test results in accordance with internal policies and procedures to evaluate the control design and effectiveness; draft work papers, demonstrating the ability to use automated work papers and other department and company tools·Identify and escalate issues as appropriate throughout testing and audit execution; draft audit issue documentation·Develop an understanding of American Express' business model, products, services, and organizational units·Document and evaluate audit observations and findings; support routine client status meetings, audit request, and other administrative tasks·Understand how corrective actions / Management Action Plans (MAPs) are impactful and sustainable; execute validation of MAPs·Communicate task status, roadblocks, challenges, and potential solutions to Senior Managers/Managers and leadership as appropriate·Demonstrate ability to work proactively and take initiative on next steps·Provide guidance to staff auditors and review and provide feedback on work as appropriate·Understand how to draft test steps, audit findings, and the audit report and drafts as needed with guidance·Participate as a team member on IT audits, developing knowledge and understanding of technology structures, technology related business processes, IT general controls, and cyber-risk considerations / applicationsMinimum Qualifications·3+ years of audit experience·Prior experience working at a Big Four / G-SIB·BA or BS in or equivalent in Information Systems, Computer Science, Accounting, Finance, Business, or related field·Demonstrates strong written and verbal communication skills to deliver deliverables with quality·Works independently, within the team and across various teams in a fast-paced environment to drive business results, employing creative thinking, and the ability to work on competing priorities·Learns how to break-down problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions·Develops knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle·Develops understanding of regulations, regulatory risks, accounting, and financial industry best practices, including technology and data implications·Experience with technology control testing including automated processing, interface inputs, reports, application security, business continuity and third partiesPreferred Qualifications·Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.·Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization·Professional certification: CISA, CPA, CIA, CISM, CISSP or other technology-focused certificationSalary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Senior Technology Auditor

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.&nbsp;We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.&nbsp;About the RoleAt American Express, we back our colleagues and customers so they can make the most of every opportunity. Within the Internal Audit Group (IAG), we deliver independent assurance, risk insights, and recommendations that strengthen the enterprise and drive continuous improvement. The Director Assistant will serve as a trusted partner to the PGA and their leadership team—helping to execute strategic goals, enable colleague engagement, and support the overall effectiveness of the Internal Audit function.Strategic &amp; Operational Support<ul><li>Works with the PGA to align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against goals, with an emphasis on setting the agenda to driving flawless execution.</li><li>Coordinate team-wide initiatives, tracking deliverables and milestones to ensure alignment and accountability.</li><li>Work in collaboration with the Executive Office on Department Wide Initiatives</li><li>Support colleague engagement and development programs within Internal Audit.</li><li>Partner with HR and Communications on onboarding, talent management, and culture initiatives.</li><li>Develop presentations, reports, and communications for senior leadership and key stakeholders, and Town Halls.</li><li>Plan and support agendas for effective leadership and colleague meetings across the PGA’s team.</li><li>Identify and implement process improvements to enhance operational efficiency and effectiveness.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business administration, Finance, Accounting, or related field—or equivalent professional experience.</li><li>5+ years of experience supporting senior leaders or managing complex programs in a corporate environment.</li><li>Strong project management, organizational, and communication skills.</li><li>Proven ability to handle multiple priorities with attention to detail and confidentiality.</li><li>Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).</li></ul>Preferred Qualifications<ul><li>Experience in Internal Audit, Risk, Finance, or related functions.</li><li>Experience in a large, global, matrixed organization.</li><li>Familiarity with governance processes, executive reporting, and change management.</li><li>Demonstrated ability to translate strategy into actionable plans and outcomes.</li></ul>Key Competencies<ul><li>Strategic Agility and Execution</li><li>Relationship Management and Collaboration</li><li>Communication and Influence</li><li>Integrity and Confidentiality</li><li>Operational Excellence and Accountability</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director Assistant - Internal Audit Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>About the General Counsel’s Organization (GCO)</h4>The General Counsel’s Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services.<h4>About the Role</h4>The legal landscape is transforming — and so is American Express. Within the General Counsel’s Organization (GCO), we are redefining how legal teams deliver value by embedding innovation, operational excellence, and strategic foresight into everything we do. As Vice President &amp; Senior Counsel – Legal Risk, Central Support &amp; Service Delivery, you will bring both a lawyer’s perspective and a business partner’s mindset. Drawing on your experience inside a corporate legal department — and your understanding of how business clients rely on legal guidance — you will shape frameworks, partnerships, and innovations that strengthen governance, enhance efficiency, and elevate how legal services are delivered globally. This newly created role offers a unique opportunity to drive transformation at scale — influencing how American Express identifies, manages, and mitigates legal risk while advancing the innovation and consistency of legal service delivery across the globe. The position reports to Managing Counsel, Legal Risk, Central Support &amp; Service Delivery.<h4>Key Responsibilities</h4><h4>Strategic Leadership</h4><ul><li>Define and evolve the GCO’s enterprise approach to legal risk management, governance, and operational excellence.</li><li>Shape the operating model for the legal function — ensuring clear roles and accountabilities in how we support the 3 Lines of Defense model, robust controls, and strong engagement across teams.</li><li>Develop the future ambition of the legal department and help us get there.</li><li>Deputize for leader when required, providing leadership continuity and maintaining momentum across initiatives. </li></ul><h4>Program Oversight &amp; Execution</h4><ul><li>Lead cross-functional initiatives that strengthen legal governance, internal controls, and compliance frameworks.</li><li>Develop and embed enterprise-wide standards for legal risk and operational accountability.</li><li>Partner with Compliance, Technology, and Risk colleagues to ensure consistent and effective implementation of frameworks. </li></ul><h4>Innovation &amp; Transformation</h4><ul><li>Modernize legal services using technology, data, and process improvements. Promote adoption of generative AI, automation, and analytics to enhance decisions and service delivery.</li><li>Serve as a bridge between legal teams and business partners, translating legal frameworks into practical, client-centered solutions that enable the business to operate confidently and effectively.</li><li>Foster a culture of continuous improvement — designing scalable, data-driven delivery models that promote transparency, simplicity, and measurable value.</li></ul><h4>Stakeholder Engagement &amp; Communication</h4><ul><li>Build trusted relationships across Legal Operations, Control Management, and business units to align on priorities and drive outcomes.</li><li>Develop and present high-impact materials and dashboards for senior governance forums and executive briefings.</li><li>Work collaboratively with audit, compliance, and enterprise risk teams to proactively identify, manage, and report on legal risks. </li></ul><h4>Required Qualifications and Experience</h4><ul><li>Juris Doctor (JD) and admission to practice law in the United States, or equivalent international qualification.</li><li>At least 10 years of relevant legal experience, including work as in-house counsel and in private practice.</li><li>Experience in compliance, risk management, or operations.&nbsp;</li><li>Deep appreciation for both the in-house legal perspective and the client experience — with a proven ability to translate between the two to deliver practical, business-oriented legal solutions.</li><li>Experience working with, and evaluating, a variety of legal technology platforms.</li></ul><h4>Key Competencies</h4><ul><li>Visionary, strategic, and forward-thinking leader with a passion for innovation and transformation.</li><li>Collaborative and skilled at building strong relationships across teams and locations worldwide.</li><li>Naturally curious about how business teams operate and motivated by helping them achieve goals responsibly and efficiently.</li><li>Exceptional communication skills with strong executive presence and the ability to translate complex issues into actionable insights. </li></ul><h4>Why You’ll Love This Role</h4><ul><li>Shape the future of legal risk management and service delivery at a global financial leader.</li><li>Redefine how the GCO delivers value — combining your experience as a lawyer and business advisor to influence how legal risk and business outcomes are managed across the enterprise.</li><li>Thrive in a culture that values integrity, agility, and continuous learning — where your expertise has global impact.</li></ul>Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

VP & Senior Counsel - Legal Risk & Service Delivery

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.This position will report to Director, Business Line of Credit Line Increase and Pricing and will be responsible for managing and enhancing BLOC pricing process. The successful candidate will work with various business partners in Marketing, Product, Technology and Risk. To succeed in the role, the incumbent needs to have a very good blend of analytical skills, process expertise, project management and partner management skills.Minimum Qualifications<ul><li>Minimum 3 years of experience in business credit risk management and financial underwriting</li><li>Proficiency in conducting analytical projects independently.</li><li>Prior experience in Commercial Risk preferred</li><li>Credit Risk Management experience with an in-depth understanding of the end-to-end credit lifecycle, as well as understanding of credit metrics and processes</li><li>A strong balance of strategic and analytic acumen, with a high level of intellectual agility and capacity for original and innovative thoughts</li><li>Effective collaboration skills to bring others along, high energy, and a proven team-first mentality</li><li>Demonstrated ability to effectively communicate, build strong relationships, manage, and influence multiple partners and other stakeholders (internal and external)</li><li>Master’s degree or equivalent work experience in risk management and fraud risk (Graduate degree in Mathematics, Engineering, Statistics or MBA) is strongly desired</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.U.S. Regulatory Relations:The U.S. Regulatory Relations team is responsible for managing relationships between American Express and our U.S. regulatory agencies, as well as driving operational excellence in all regulatory interactions.&nbsp;This team coordinates and guides dialogue which leads to a greater understanding of regulatory expectations within AXP/AENB, and the demonstration of such to the examiner community.&nbsp;The team is organized to specific risk profile areas to enable specialization, focus, and dedicated attention to the applicable internal teams, and corresponding regulators. These areas include Compliance and Finance, Technology, Data Governance and Vendor Affiliates and Enterprise Risk Management, Fraud, Credit and Operational Risk, as well as Reporting and Communications.The U.S. Regulatory Relations team works hand-in-hand with Global Risk &amp; Compliance’s (GRC) Regulatory Exam Lifecycle Management (RELM) team, responsible for Preparedness, Exam Management and Remediation. The close partnership ensures a seamless and cohesive experience for our regulators when interacting with American Express.Responsibilities:<ul><li>Manage Continuous Monitoring meetings (internal leadership prep and live regulatory updates) for designated risk pillars</li><li>Manage meeting agendas and support preparation of meeting materials</li><li>Manage Regulatory Information Request from receipt through response delivery in compliance with internal standards</li><li>Note-taking at Continuous Monitoring meetings</li><li>Provide support to B40 Relationship Leaders</li><li>Manage communications with regulators arising from RELM and/or relating to IAG validation</li><li>Develop and share insights from Continuous Monitoring meetings</li><li>Develop subject matter expertise and serve as liaison between risk area and corresponding regulators</li><li>Ensure compliance with all requirements related to handling and sharing Confidential Supervisory Information (CSI) in accordance with applicable regulatory guidance and American Express internal procedures</li></ul>Minimum Qualifications:<ul><li>3-5 years of experience in regulatory relationship management and/or 2nd lines of defense&nbsp;</li><li>Relationship builder who enjoys collaborating across diverse teams</li><li>Ability to influence business leaders and internal partners, regardless of band level, and to identify and communicate linkages across initiatives and disciplines</li><li>Strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization – especially with respect to sharing learnings, best practices, and key information pertaining to regulatory focus areas</li><li>Extreme attention to detail, sense of accountability, and ability to follow through on time-sensitive deliverables, including the agility to handle multiple meetings and concurrent requests within a deadline-driven environment</li><li>Understanding of the supervisory processes of federal regulators</li><li>Strategic and tactical leadership skills, in addition to sound judgment and decision making</li><li>Ability to engage with internal and external business partners, including senior leaders, to coordinate interactions with and responses to regulatory examiners</li><li>Strong&nbsp;Microsoft Office and WebEx skills required</li><li>Bachelor’s degree required</li></ul>Preferred Qualifications:<ul><li>Advanced degree</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - U.S. Regulatory Relations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business.The Strategic Growth &amp; Insights team within the Small Business Customer Growth Marketing team develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch point to drive deepened relationships and long-term engagement amongst our existing customers.&nbsp;This Manager will lead the lend marketing strategy for our offers/treatments that drive lend across channels (e.g. promo pricing, line, etc.). They will act as the primary partner and point of contact in a heavily matrixed working model with analytics, pricing, risk, legal &amp; compliance, and the broader customer marketing teams. This person will provide strategic oversight of the program across multiple channels using data-driven insights to grow the adoption and better meet the needs of our small business customers.Responsibilities include:<ul><li>Develop integrated marketing strategies for our proven lending treatments, ensuring consistent approaches taken across channels, with a focus on driving conversions and revenue</li><li>Serve as primary marketing point of contact for stakeholders across channel marketing teams, analytics, risk, pricing, product to create consistencies, brainstorm growth levers, ensure input &amp; alignment</li><li>Collaborate closely with Pricing, Product, Risk, and Analytics on segmentation &amp; targeting as well as promotional pricing strategy</li><li>Work to understand portfolio strategies and customer behavior to identify and address opportunities to support and grow the programs</li><li>Partner with GCO and Compliance to ensure customer-first experiences</li><li>Manage customer and program insights and share best practices across digital, dialogic, and direct marketing channels</li></ul>Minimum Qualifications:<ul><li>Self-starter with strong problem-solving skills who can work independently, as well as within a team</li><li>Data driven, strategic thinker with a growth mindset and track record of developing customer first marketing strategies that unlock growth</li><li>Exceptional project management skills and attention to detail; able to juggle multiple priorities, meet tight deadlines, and operate effectively and compliantly&nbsp;</li><li>Exceptional relationship skills – a person who proactively collaborates, seeks input, and understands others’ goals to bring out the best for the business</li><li>Highly effective communicator with strong interpersonal, oral, and written communication skills</li><li>Results driver with exceptional sense of accountability and ownership</li><li>Robust analytical skills: Has the ability to draw insights and into an actionable recommendation to drive results, challenge the status quo, and promote innovation&nbsp;</li><li>Positive energy and enthusiasm with a “can-do” attitude and someone who wants to have fun!</li><li>Minimum 3-5 years of relevant work experience</li></ul>Preferred Qualifications:<ul><li>Positive energy and enthusiasm with a “can-do” attitude and someone who wants to have fun!</li><li>Performance marketing experience preferred</li></ul>This role may be considered at the "Senior Manager" level based on candidate experience and organizational needs.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Marketing; Lending Treatment Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.As a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities:<ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role.</li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap.</li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li><li>Support function for creation of controls to mitigate Data Quality risk, Fit for purpose risk and Data Steward risk as part of RCSA assessments</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field. Master Degree preferred.</li><li>5+ years of direct experience relating to creation and execution of formal data governance and/or data management programs.</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager- Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Senior Manager of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.The Senior Manager, Risk ID &amp; Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Manage control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Manage categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications:<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Managing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience in financial services industry</li></ul></li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager-Control Management, Risk ID & Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading provider of payments for corporations and businesses of all sizes globally. The US SME (Small Medium Enterprise) segment is the largest opportunity for growth in GCS and a key area of strategic focus and investment. The US SME Customer Marketing team deepens relationships with existing customers by offering powerful backing and financial support to Small &amp; Middle Market businesses.&nbsp;How will you make an impact in this role?The Senior Analyst, US Customer Marketing will support the Director in developing and executing marketing strategies that deepen relationships with existing business customers, drive cross-sell growth into expense management solution(s), and deliver measurable customer and business outcomes. This role combines end-to-end campaign execution, analytical rigor, and strategic creativity to measure business impact.&nbsp;The Senior Analyst will collaborate closely with partners across Product, Analytics, Compliance, and the broader Marketing organization, as well as creative agency partners. This is a great opportunity to contribute to a transformational strategy for the business.&nbsp;Key Responsibilities:&nbsp;<ul><li>Execute end-to-end customer campaigns, in partnership with numerous stakeholders inclusive of creative agency partners, field partners, compliance, and product.&nbsp;</li><li>Manage all tracking and reporting for campaigns, including partnering with analytics teams for measurement readouts and sharing reporting updates with sales leadership teams.&nbsp;</li><li>Use data-driven insights to identify optimization opportunities, inform cross-sell recommendations, and test new channels/strategies.&nbsp;</li><li>Keep pulse on competitive insights, in addition to customer marketing, email and omni-channel trends, and best practices, to champion a modern, relevant experience for B2B customers.&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ years of relevant work experience (Customer Marketing, CX, Analytics/Reporting, and/or Lead Generation).&nbsp;</li><li>Ability to synthesize data from multiple sources and derive insights.&nbsp;</li><li>Proven ability to identify opportunities to digitize and enhance the customer journey.&nbsp;</li><li>Superior attention to detail to ensure end-to-end flawless execution.&nbsp;</li><li>Ability to build relationships and partner with numerous cross-functional teams.&nbsp;</li><li>Proactive contributor, with ability to operate autonomously.&nbsp;</li><li>Proficient in Microsoft PowerPoint and Excel; Salesforce MarketingCloud experience a plus.&nbsp;</li><li>Bachelor's degree required.&nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - US Customer Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.GMNS is looking for a Director of Privacy to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Director, Privacy Risk will:<ul><li>Provide strategic privacy risk advice to business process owners across U.S. and international GMNS business functions &nbsp;</li><li>Facilitate risk awareness and education within business teams to enhance their ability to manage privacy risk effectively and to comply with enterprise policies and programs pertaining to privacy risk</li><li>Advise on integration of privacy risk into broader Operational Risk Management (ORM) policies and programs&nbsp;</li><li>Support with design and dissemination of targeted training and awareness programs to increase BU understanding and management of specific privacy risk topics</li><li>Consult on the design and implementation of BU controls tailored to privacy risk</li><li>Share privacy risk knowledge with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes</li><li>Advise on privacy risk strategies and procedures to align with changes in the business environment and regulatory landscape</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the business unit specific to privacy risk</li></ul>Required Qualifications:<ul><li>6+ Years Privacy risk management experience required</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li></ul><ul><li>Serving as the go-to subject matter expert pertaining to specific operational risk types</li><li>Ensuring activities are in alignment with standards set by specialist risk-stripe teams</li><li>Complying with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul>Key responsibilities include, but are not limited to:<ul><li>Privacy Practices:</li></ul><ul><li>Governance framework:&nbsp;&nbsp; Sets the International privacy practices framework to be executed by 1st line Risk Experts, including the regulatory documentation data principles</li><li>Training and Awareness: Proactively engages and partners with stakeholders across Compliance and the business to create learning and development programs and guidance material to support colleagues to understand their roles and responsibilities in relation to privacy</li><li>Monitors the external regulatory and industry development to determine impacts to framework.&nbsp; Identifies potential gaps and best practice in the American Express data privacy framework and helps to develop implementable solutions that can be rolled out across International.</li></ul><ul><li>Audit Engagement: Supports the business in managing privacy audits. The incumbent will provide and recommend pre-audit submissions of self-identified findings, monitor all audit MAPs to ensure they are closed in a timely manner, participate in all audit meetings, and provide operational risk input into audit findings.</li><li>Documents and manages exceptions to the Privacy Procedures</li><li>Provides Privacy advice and guidance</li></ul>ORMCMSalary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

497 Full Time Jobs in Woodbridge Township, NJ, USA