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Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent, international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Against a backdrop of the proliferation of armed conflicts, highly dynamic spread of infectious disease, global climate change, and unprecedented disruption to like-minded organizations, the work of MSF has never been more urgent.International project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. MSF actions are guided by medical ethics and the principles of independence, impartiality, and neutrality; at the same time, teams bear witness and speak out about the experiences of colleagues and patients.&nbsp;MSF USA is one of 24 sections supporting the global movement primarily through staff recruitment, fundraising, advocacy, programmatic support, and communications. Founded in 1990, MSF USA now has more than 250 staff working at its headquarters in New York City and offices in Washington, D.C., and Oakland. MSF USA is governed by an association made up of current and former MSF staff members who elect the Board of Directors, which in turn defines strategic direction, and holds the team accountable for their work. In addition, there is a US Advisory Board, which is made up of&nbsp;volunteers who lend their time and expertise to support the medical humanitarian mission. These independent advisors are not involved in governance decisions.Today, MSF USA is a significant contributor to the global movement’s revenue, operational capacity, and public profile. They rely entirely on individual donors and private institutions for financial support, and do not accept funding from the U.S. government. In 2023, of the 7.3 million donors and private institutions who raised over $2.5 billion for MSF globally, U.S. donors contributed more than $745 million; 87 percent of this was directed to programs ($147 million spent in the United States), 12 percent to fundraising, and 1 percent to cover administration. And, in 2024, U.S. donor contributions increased to $750 million. MSF USA advocates on behalf of patients and communities through public communications and direct engagement with representatives of the U.S. government, United Nations, multilateral institutions, and civil society organizations.For more insight, please visit&nbsp;<a href="https://www.doctorswithoutborders.org/" target="_blank">https://www.doctorswithoutborders.org/</a>KEY MSF FACTS<ul><li>70+&nbsp;countries and territories&nbsp;are home to our medical humanitarian projects</li><li>16,459,000 medical consultations&nbsp;were conducted by humanitarian teams in 2023</li><li>1,368,700 patients were admitted&nbsp;to MSF hospitals or clinics around the world in 2023</li></ul>MSF USA seeks a visionary and collaborative Chief Executive Officer (CEO) to lead this storied organization in a time of unprecedented change domestically and internationally. The need for independent and impartial lifesaving medical humanitarian action has never been greater, and few organizations are as uniquely positioned as MSF USA to meet this moment. The CEO will partner with the MSF USA board and staff and the broader MSF movement to forge a path that positions the organization for long-term viability to deliver the greatest impact for people affected by conflict, disease outbreaks, natural and human-made disasters, and exclusion from healthcare. &nbsp;The CEO is responsible for providing strategic leadership for MSF USA, which is intrinsically linked to MSF.&nbsp;They will be a trusted, independent and persuasive advocate and partner capable of building broad-based coalitions; a skillful leader of people who can motivate and partner with a dedicated staff in realizing the organization’s mission and goals, as well as clarifying the organization’s priorities and cementing confidence in the organization’s current and future trajectory; and a persuasive communicator able to generate enthusiasm and support for the mission and programs, and serve as the lead fundraiser for the organization. With bedrock commitments to inclusion, transparency and collaboration, the CEO will be a skilled institution builder who excels at creating, maintaining and leveraging relationships with a broad and diverse range of constituents both within the movement and externally, with a focus on further raising the impact and efficacy of the MSF USA where it is needed most. They will serve as a thought leader and be the primary spokesperson for MSF USA, representing the organization to key constituents at the national and international levels.The CEO will be based in New York City and requires frequent travel, both nationally and internationally.KEY RELATIONSHIPSReports toBoard of Directors&nbsp;Direct reports<ul><li>Chief Operating Officer</li><li>Chief Communication Officer</li><li>Chief Development Officer</li><li>Chief Financial Officer</li><li>Chief People, Culture and Inclusion Officer</li><li>Chief Program Officer</li><li>Chief Technology Officer</li><li>Chief Legal Officer</li><li>Board and Executive Liaison Officer</li></ul>&nbsp;KEY RESPONSIBILITIES and desired outcomes<ul><li>Drive MSF USA’s vison and strategy that positions the organization to deliver the greatest good. In parallel, navigate the changing humanitarian and geopolitical landscape, and identify risks and trends and outline steps that can be taken to protect the organization and its medical mandate.&nbsp;</li><li>Persuasively collaborate and partner within MSF to shape coherent, high-impact responses and positions. This requires prioritization and the ability to link decision-making and resource allocation to strategy that will serve as a benchmark for independent, non-aligned humanitarian organizations. &nbsp;</li><li>Continuously adapt advocacy effortsthat will spotlight and foster coordination to address&nbsp;global health crises, access to high-quality medical humanitarian aid and the safeguarding of patients and healthcare workers in precarious contexts.&nbsp;</li><li>Sustain excellence in fundraising by enlarging and deepening the existing donor base, engaging with major donors, implementing new fundraising strategies and ensuring transparency and excellence in reporting mechanisms and tools.&nbsp;</li><li>External engagement&nbsp;by ensuring a robust external presence; cultivating and maintaining relationships with national and international constituents, effectively communicating through various media channels and providing compelling thought leadership.</li><li>Encourage a more inclusive community and engage with broad global audiences around a forward-looking DE&amp;I framework that is woven into the fabric of the movement’s policies and culture.</li><li>Lead and optimize the team&nbsp;to&nbsp;develop and implement MSF USA's strategic plan, ensuring alignment with MSF's overall strategic direction. Shape a culture defined by high performance, empowerment, belonging and collaboration.</li><li>Leverage technology and drive innovation to accelerate ways MSF USA can work effectively and safely, as well as persuasively engage audiences.&nbsp;Leverage data-driven decision making to improve impact.</li></ul>At this pivotal time for humanitarian rights worldwide, MSF USA needs an exceptional leader who is deeply committed to its mission and has experience interacting with senior leaders both within the MSF movement and external constituents with credibility, integrity, wisdom, judgement and calm.&nbsp;The next CEO of MSF USA will be a bold, strategic, substantive and inspirational leader who brings credibility, expertise and commitment to medical humanitarian issues. They will have a global mindset and experience successfully managing and leading a complex and diverse organization. The CEO will be capable of building and expanding the fundraising base that will enable the organization to continue delivering impact.The next CEO will refine and strengthen a powerful strategy with a clear set of priorities to guide the organization over the long term. They will be a skilled diplomat capable of forging common ground and building strong alliances among different&nbsp;constituents, both internally and externally. This leader will have highly sophisticated communication skills, with the ability to remain agile in addressing various humanitarian topics and to adapt their style to different audiences globally. They must engender tremendous followership and inspire confidence in others. The CEO will have a compelling, collaborative and inclusive management approach and a proven ability to develop and lead a high-performing and diverse team. They will be engaged and decisive, with a commitment to achieve ambitious goals, make difficult decisions and collaborate with their leadership to deliver the greatest possible impact.IDEAL EXPERIENCE&nbsp;Senior Executive Leadership ExperienceDemonstrated strategic and executive leadership to support an organization’s progress, raise its profile and elevate its impact. Comfort leading through direct oversight, participatory leadership, or persuasion, depending on the situation. The ability to galvanize and sustain the commitment of teams through significant change and ambiguity.&nbsp;Understanding of Humanitarian OrganizationsExperience with leading international humanitarian organizations; or proven crisis management expertise with the skills and ability to make time-sensitive decisions in unstable and volatile humanitarian contexts. Medical backgrounds, health administration, public health or related areas are a strength but not required.&nbsp;Exposure to or experience with affected communities is preferred.External Engagement and Inspirational Communication&nbsp;Demonstrated ability to serve as an ambassador for the organization with a variety of audiences (employees, governments, donors, media, etc.) and instill trust.Resource DevelopmentExperience transferable to fundraising and the ability to be a catalyst for resources by leveraging mission, vision and storytelling to demonstrate an organization’s impact.Team LeadershipDemonstrated ability to recruit, support and retain top talent and foster a healthy organizational culture that is inclusive and equitable, in addition to a commitment to diversity, equity and inclusion.Board ExperienceExperience working with and helping to energize and further develop a highly involved, deeply passionate board of directors is key to the success of this role.CRITICAL LEADERSHIP CAPABILITIESStrategic ThinkingShifting challenges in the U.S. and around the world require that the CEO:&nbsp;<ul><li>Shapes and evolves forward-looking strategies for the organization underpinned by an unwavering moral compass and canny pragmatism. Flexible thinking, risk tolerance and the ability to frame arguments will be key to position MSF USA—and indeed the movement—for success in this era of dramatic geopolitical shifts.&nbsp;</li><li>Provides clear direction for the organization, translating the strategy into achievable and measurable objectives and actions.&nbsp;</li><li>Demonstrates awareness and understanding of the legacy inequities that shape our world and humanitarian efforts, to ensure that MSF’s strategy is designed to help address this with humility, commitment and effectiveness.</li><li>Demonstrates exceptional thought leadership, providing visionary guidance internally and externally and addressing complex global challenges with foresight and creativity.</li></ul>Collaborating, Influencing and Leading ChangeIn a highly relationship-based enterprise, the CEO:<ul><li>Builds trust, credibility and confidence with constituents, both internally and externally; builds and leverages a network of relationships and partnerships on behalf of the organization.</li><li>Communicates a compelling case for change to gain buy-in and brings others along; adapts plans and theories of change to the organization’s political realities and constraints.</li><li>Listens thoughtfully and engages in dialogue that is adapted to different audiences to build consensus or buy-in. Catalyzes and accelerates change both in terms of culture and organizational structures as well as how work is executed.</li></ul>Driving ResultsThis leader will bring sharp focus on impact and prioritization in the ability to: &nbsp;<ul><li>Set ambitious yet realistic goals for the organization and consistently deliver or surpass expectations.</li><li>Establish processes that ensure operational excellence; constantly work to increase efficiency and impact by adapting processes as needed over time.</li><li>Measure and communicate the organization's progress and its impact; connect the efforts and contributions of constituents to specific outcomes to stimulate additional engagement.</li></ul>OTHER PERSONAL CHARACTERISTICS<ul><li>Courageous, decisive and bold in taking smart risks, making decisions and working to deliver impact on behalf of MSF USA.</li><li>Strong EQ and empathetic style with the ability to manage to the best outcome in times of conflict or tension.</li><li>High interpersonal awareness, with an ability to “read the room” effectively and understand agendas and motivations among constituents.</li><li>High integrity and trustworthiness—possesses unquestionable ethics; inclusive and transparent.</li><li>Agile, flexible and resilient; calm under pressure.</li><li>Clear and unfaltering evidence of a personal and professional commitment to the mission of MSF; demonstrated purpose-driven leadership of mission-driven organizations and experience working for the greater good.</li></ul>COMPENSATIONCompensation will be commensurate with the candidate’s experience and qualifications and will be in the range of $325,000 to $400,000.&nbsp; &nbsp;PROMOTING A WORK ENVIRONMENT FREE OF HARRASSMENT, EXPLOITATION, AND ABUSEMSF leadership has unequivocally committed to reinforce mechanisms and procedures to prevent and address abuse and harassment. The integrity of the organization is upheld by the good conduct of each individual staff member, in any location, with full respect for the communities they serve.&nbsp;EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENTMSF USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at the email address mentioned below. We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.To contact the team with questions, to submit your own application, or to submit candidate recommendations and nominations, please email:&nbsp;<a href="mailto:MSFUSACEO@Spencerstuart.com" target="_blank">MSFUSACEO@Spencerstuart.com</a> &nbsp;

Doctors Without Borders/Médecins Sans Frontiéres (MSF USA))

Chief Executive Officer, MSF USA

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. &nbsp;The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.&nbsp;The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.&nbsp;The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. &nbsp;The TAS role is field based. A TAS is anticipated to spend 100% of their time in the field with external customers.&nbsp;Key Responsibilities:Portfolio Promotion&nbsp;<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.&nbsp;</li><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.&nbsp;</li><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.&nbsp;</li><li>Prepares and successfully implements comprehensive territory and account plans.&nbsp;</li><li>Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.&nbsp;</li></ul>Fair &amp; Balanced Scientific Dialogue:<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.&nbsp;</li><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.&nbsp;</li><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.&nbsp;</li><li>Maintains a high level of working expertise on emerging data for approved indications.&nbsp;</li><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. &nbsp;</li></ul>Cross-Functional Collaboration:<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. &nbsp;</li><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.&nbsp;</li><li>Complies with all laws, regulations, and policies that govern the conduct of BMS.&nbsp;</li></ul>Required Qualifications &amp; Experience:<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.&nbsp;</li><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.&nbsp;</li><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).&nbsp;</li><li>Experience in dermatology preferred.</li><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.&nbsp;</li><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. &nbsp;</li><li>Strong selling and promotional skills proven through a track record of performance.&nbsp;</li></ul>Key Competencies Desired:<ul><li>Customer/commercial mindset&nbsp;</li><li>Demonstrated ability to drive business results.&nbsp;</li><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.&nbsp;</li><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.&nbsp;</li><li>Demonstrated resourcefulness and ability to connect with customers.&nbsp;</li></ul>Patient Centricity:<ul><li>Understands the patient journey and experience.&nbsp;</li><li>Has a patient-focused mindset.&nbsp;</li></ul>Scientific Agility:&nbsp;<ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.&nbsp;</li><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.&nbsp;</li></ul>Analytical Capability:&nbsp;<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.&nbsp;</li><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.&nbsp;</li><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.&nbsp;</li><li>Ability to use CE^3 to generate insights and do dynamic call planning.&nbsp;</li></ul>Technological Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.&nbsp;</li><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.&nbsp;</li><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.&nbsp;</li><li>Ability to use the Medical on Call technology effectively.&nbsp;</li><li>Being able to navigate and utilize the internet and online resources effectively.&nbsp;</li><li>Keeping up to date with technological advancements and changes.&nbsp;</li></ul>Teamwork/Enterprise Mindset:<ul><li>Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.&nbsp;</li><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.&nbsp;</li><li>Track record of balancing individual drive and collaborative attitude.&nbsp;</li><li>Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.&nbsp;</li><li>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.&nbsp;</li></ul>The starting compensation for this job is a range from $136,000 -$160,000 plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site. Life At BMS - BMS Careers. The starting compensation for this job is a range from $132,000 -$155,000 plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site. Life At BMS - BMS CareersBenefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.#LinkedIn RemoteIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Therapeutic Area Specialist, Dermatology - Brooklyn/Queens

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;.<h1>What AutoNation offers it's technician</h1><ul><li>Expanded service department to meet our extremely high customer demand.</li><li>State of the Art service bays complete with air-conditioned technician bays and technician breakroom.</li><li>Competitive technician wage grid with flat rates ranging from $40 to $55 based on experience and certification.</li><li>Full benefit package with health insurance on Day 1 and paid training opportunities, holidays and paid time off.</li></ul><h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>Flat rates $40 to $55 per hour, depending on certifications &amp; experience<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Automotive Service Technician - Master Certified

&nbsp;Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Astound is currently searching for an Enterprise Account Executive in our New York, NY office.&nbsp;&nbsp;This position is responsible for sales to enterprise level commercial customers, including large business customers of both internet &amp; telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.The primary position responsibilities will include, but are not limited to:<ul><li>Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements</li><li>Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.</li><li>Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction</li><li>Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.</li><li>Respond to demand sales requests</li><li>Supports others within the sales/service team to achieve customer satisfaction</li></ul>Our ideal candidate will possess:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government&nbsp;accounts&nbsp;using relationship management and system sales concepts</li><li>Ability to sell to C level&nbsp;executives&nbsp;within an organization</li><li>Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.</li><li>Technical skills related to network and transmission design and local access services</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Minimum 5 years’ experience selling B2B in technology environment</li><li>Exceptional presentation, negotiation and closing skills</li><li>Seasoned experience building a base of business</li><li>Must possess a valid driver's license and maintain clean driving record</li></ul>Education<ul><li>High School Diploma or equivalent required</li><li>2-4 year College degree or equivalent experience preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>The base salary in New York for this position is $78,300.00 - $87,000.00 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York&nbsp;and may not be applicable to other locations.Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Enterprise Account Executive

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs is responsible for catalyzing digital innovation by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, leveraging our membership assets to build digital experiences, and defining new products and services based on emerging technologies and trends.This VP role will focus on go-to-market strategy, governance, and product enablement / operations across various digital payment and membership products and initiatives. The successful candidate will serve as the central business contact for the ongoing maintenance of Digital Labs’ control and compliance environment (including Project Guardian), as well as lead all go-to-market processes and drive speed to market across the full breadth of Labs’ product portfolio. Responsibilities:<ul><li>Lead a team of 20 product enablement and governance colleagues </li><li>Drive the go-to-market strategy and processes across the Digital Labs product portfolio, including fintech wallet products/partnerships, Generative AI / Agentic products, peer-to-peer payment solutions, and blockchain-based products and features</li><li>Lead a centralized governance function responsible for maintaining the overall control and compliance environment for Digital Labs and ingest all process changes related to Project Guardian, in partnership with Control Management, GCO and Compliance</li><li>Oversee audit program management across Amex Digital Labs, including coordinating audit-related inquiries and exams and regulatory matters </li><li>Collaborate closely with international markets to determine appropriate management of global launches</li><li>Proactively anticipate risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery</li><li>Communicate with key stakeholders with regard to program strategy, issues and/or changes</li><li>Influence cross-functional teams to ensure business alignment, requirements, and resourcing levels are optimal throughout plan</li><li>Actively contribute to product ideation through customer, merchant/partner, and internal feedback to uniquely problem-solve obstacles and produce winning solutions</li><li>Lead process improvements, develop toolkits/resources, and reengineer activities across the team to help increase agility and speed to market</li><li>Supervise ongoing performance of products live in market and provide thought leadership on post-mortems to optimize future launches</li></ul>Qualifications:<ul><li>Exceptional interpersonal, communication, and negotiation skills with the ability to influence partners across a wide variety of functions</li><li>Exceptional agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility</li><li>Ability to drive results against timelines, prioritize, and execute flawlessly</li><li>Exceptional strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions</li><li>Exceptional program management skills to lead end-to-end partnerships across several key verticals simultaneously – product development, engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc.</li><li>Self-starter that can excel in a dynamic environment by driving decision-making, working well under pressure, and adapting to frequent change</li><li>Excellent relationship-building with partners and across internal stakeholders</li><li>Proven track record in crafting and storytelling</li><li>Possess intellectual curiosity about the evolving digital, mobile, and alternatives payments space and innovative membership experiences</li><li>Expertise in articulating product functionality and demonstrating technical acumen</li><li>Demonstrated people leader who can coach and develop talent</li><li>Bachelor's Degree required, MBA a plus</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsEmployment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Vice President - Digital Product Ops

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Lending, Analytics, and Beyond the Card Products Team within U.S. Consumer Services manages a suite of lending and non-card products and features, including Pay Over Time, Plan It, the Credit Limit Program, MyCredit Guide, Personal Loans, and Insurance. The team also leads pricing strategy development and drives data and analytics capabilities for the U.S. Consumer business. Our focus is on turning membership into a distinctive competitive advantage by deepening Card Member loyalty and increasing share of revenue wallet.The Manager, Product Development will be responsible for driving goals of growing Card Member engagement and lend share through Credit Limit programs by owning and driving the product capabilities roadmap. This candidate should be passionate about leading large cross-functional teams to drive capability roadmap and new feature development from conceptualization to market launch. We are looking for a leader with vision who has proven product development skills, is a champion for the customer, and thrives in a fast-paced environment. <h4>Job Responsibilities</h4><ul><li>Drive vision and development of new features and capabilities for credit limit and income capture programs based on intimate knowledge of customer, business, and technology.</li><li>Lead strategy, capability development, UX, and execution for Bank Based Underwriting</li><li>Integrate customer research, usability studies, and market analysis into practical product requirements</li><li>Monitor product data and customer feedback post launch</li><li>Strengthen control management of credit limit programs to quickly identify and manage issues</li><li>Closely partner with New Product Development, Technology, Risk, Digital, Legal &amp; Compliance, Control Management and more to ensure seamless execution while mitigating operational risks</li></ul><h4>Qualifications</h4><ul><li>Proven track record handling complexity in large multi-workstream initiatives and translating business and customer needs into technical requirements</li><li>Excels in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups</li><li>Self-motivated with ability to lead multiple project priorities, solve complex business problems through analytics, has a strong attention to detail and a can-do demeanor</li><li>Demonstrated understanding of lending economics</li><li>Previous direct or indirect experience in Product Development is strongly desired with experience in Agile or Scaled Agile Product Development environment preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Product Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The SOX Governance and Advisory team within Controllership (1LOD) plays a critical role in supporting the enterprise by developing and executing a risk-based plan to assess and enhance the company’s internal controls over financial reporting. The team runs a robust governance framework to ensure compliance with the company’s 2LOD objectives and requirements of the Sarbanes-Oxley Act.The team is looking for a highly motivated and detail-oriented SOX IT Risk Advisory Manager to join our growing team. This role will help to ensure that Amex's internal controls over financial reporting with respect to IT systems and applications are in compliance with SOX. The Manager will identify and assess relevant technology controls, focusing on the relevant risks for financial reporting across all of our in-scope applications and supporting infrastructure. This will include IT General Controls covering system security, logical and physical access controls, software development and change management processes, backup recovery procedures, and cybersecurity controls as well as IT Application Controls that ensure data integrity and timeliness. The role involves extensive collaboration with Technology teams, application and process owners, related Control Management functions, and internal and external auditors.The Manager, SOX IT Risk Advisory will:<ul><li>Collaborate with Business, Technology, Finance, SOX Governance and Testing, and internal and external audit teams for matters related to SOX technology controls</li><li>Work with the SOX Governance team to ensure SOX scope alignment</li><li>Identify key technology and data risks relevant to ICFR and work with the SOX Testing team to mitigate risks and strengthen SOX controls</li><li>Consult on the control design and implementation of required and repeatable IT controls with process owners to meet regulatory requirements, including for new products, processes, and system implementations, ensuring appropriate internal controls are in place</li><li>Serve as a subject matter expert on technology-related SOX risks and controls and provide guidance to business and technology stakeholders</li><li>Support training and communications as needed on relevant technology risks and controls practices for the enterprise</li></ul>Required Qualifications<ul><li>4+ years of IT controls auditing and/or consulting</li><li>Demonstrated experience understanding business and IT processes and identifying and assessing associated ITGCs, ITACs, interfaces, and key reports</li><li>IT and IS risk domain knowledge best practices and principles</li><li>Strong understanding of financial reporting risk and requirements of the Sarbanes-Oxley act as well as internal control frameworks (e.g., COSO)</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from Business and Technology owners</li><li>Strong written and verbal communication skills to articulate risk/control insights to both technical and non-technical stakeholders</li><li>Demonstrated history and ability to work with multiple teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in Management Information Systems, Information Technology, Computer and Information Science, Accounting, Business, or a related field</li><li>Relevant professional certifications such as CISA, CISSP, CPA, CISM, or CRISC&nbsp;</li><li>Knowledge in Oracle, security, and cloud technologies</li><li>Knowledge of industry best practices for technology controls including frameworks from ISACA, NIST, ISO, and ITIL</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - SOX IT - Risk Advisory - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Manager lead the product strategy for @ Work's communications experience, defining new features, shaping the customer journey towards a more personalized and engaging user experience. Your focus will be to ensure that the product meets our business goals and provides an optimal customer experience, while owning the long-term strategy, roadmap development, end-to-end product delivery, providing thoughtful design feedback, and building metrics to measure success. This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Marketing, UX, as well as GCS Product Management &amp; Product Development teams.<ul><li>Balance customer needs and stakeholder input to define the product roadmap, prioritize features, and manage the backlog for timely and impactful market delivery</li><li>Collaborate with engineering, marketing, product management, and product development teams to design, develop, and launch new features, delivering seamless, best-in-class communications experiences</li><li>Partner on discovery with business subject matter experts and UX designers to grow revenue, improve customer experience, and differentiate our product</li><li>Define and manage product strategy and development/release timelines, navigate complex dependencies, and clearly communicate impacts and updates to partners</li><li>Build and actively lead a product backlog of features and capabilities that are groomed and prioritized in close collaboration with the business and development teams</li><li>Monitor market trends, competitive landscape, and industry shifts in communications experiences to inform continuous product evolution</li><li>Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities</li></ul>Minimum Qualifications:<ul><li>Experience in digital product management, with a track record of delivering high-impact solutions</li><li>Exceptional communication and relationship-building skills; able to engage, influence, and align partners to drive execution</li><li>Good balance of technical knowledge and business insights, working with engineers and designers on large, complex production systems in an agile environment and possesses an ability to clearly describe tradeoffs with users and engineers</li><li>Intellectually curious with a systems-thinking mindset; able to connect dots across functions and uncover innovation opportunities within complex environments</li><li>Ability to work in a fast-paced environment with changing needs and limited resources</li><li>Strong customer empathy and a passion for building exceptional products and services; skilled at clearly articulating user needs and product functionality</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:<ul><li>Proven leadership experience, with the ability to coach and inspire cross-functional teams</li><li>“Driver” personality, constantly pushing toward transparency and delivery while balancing the need for collaboration</li><li>Proven ability to track and successfully complete complex programs/projects on time, while keeping all partner groups informed and satisfied</li><li>Strong experience with agile (scrum, Kanban, SAFe) and software development methodologies</li><li>Experience with data and analytics to drive decision making and product improvement</li><li>Ability to communicate effectively at all levels, including concise verbal and written executive-level communications</li><li>Master's or MBA degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Digital Product Management (@ Work Communications)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About UsThe Infrastructure Data &amp; Analytics (ID&amp;A) team at Amex unifies FinOps, Data Science and Business Intelligence to enable cost transparency, infrastructure performance optimization and commercial efficiency in Technology through high-quality data and predictive analytics. This team within Global Infrastructure aims to foster a culture of effective metrics, data-driven processes, architecture simplification, and cost awareness.We are a dynamic data science team within ID&amp;A, focused on building cutting-edge solutions with Generative AI and advanced analytics. We are looking for a strong, data-driven Technical Project/Product Manager who can balance project management and product ownership, influence stakeholders, and deliver compelling presentations. This role involves negotiating with stakeholders to accelerate product development and balance competing interests. The individual will ensure timely execution following agile practices and manage risks &amp; dependencies through appropriate agile ceremonies. Strong data analytics and leadership skills are essential to manage and prioritize requirements across customers, risk, and compliance functions. We expect you to elevate our standards with your passion for data-driven decisions, user experience, and fast-paced execution.&nbsp;Key responsibilities include:<ul><li>Lead project management for Generative AI and Data Science solutions, ensuring alignment with business goals and</li><li>Facilitate technical program discussions on architecture, system design, data management, and compliance</li><li>Identify, escalate and mitigate risks, ensuring timely resolution of issues</li><li>Facilitate collaboration &amp; communication across several teams in Data Science COE, Architecture, Data providers and Risk &amp; Compliance for seamless solution integration.</li><li>Balance project management and product ownership responsibilities, ensuring successful project execution and product development. Apply technical acumen, customer-first perspective, and enterprise mindset to</li><li>Define project scope, objectives, and deliverables; refine and prioritize product feature requirements</li><li>actively manage backlog for Data Science &amp; Generative AI solutions</li><li>Lead PI planning and Agile ceremonies, ensuring feasibility and capacity</li><li>Implement agile processes to track and manage dependencies</li><li>Foster continuous improvement through retrospectives, standups, workshops, and transparent communication</li><li>Serve as the point of contact for internal inquiries and key partnerships</li><li>Influence stakeholders and secure buy-in for initiatives and features. Build strong partnerships with data providers and critical stakeholders, while alleviating concerns and negotiating successful outcomes for the solutions.</li><li>Develop and deliver presentations on project status, updates, roadmaps and strategic plans.</li><li>Draft comprehensive communications for business reviews and executive updates</li><li>Ensure documentation best practices </li><li>Drive continuous improvement in project management and product development</li><li>Establish metrics to define success and guide feature prioritization</li><li>Support reporting processes for OKRs and performance metrics</li><li>Monitor and ensure compliance with SDLC standards, enterprise policies and risk recommendations</li></ul>Minimum Requirements:<ul><li>6+ years of experience in technical program and product management, preferably in data science and AI, with a track record of successful project delivery</li><li>Strong understanding of Generative AI technologies and Data Science concepts</li><li>Technical knowledge of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns. Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Resilient mindset required to excel in a fast-paced, ambiguous environment</li><li>Excellent project management skills, with ability to manage multiple projects and coordinate cross-functional teams simultaneously</li><li>Proven track record in managing large, complex products with multiple partners</li><li>High attention to organization and detail in a deadline-driven work environment</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Strong product ownership skills, focused on delivering high-quality solutions. Ability to create clarity and execute plans in ambiguity, inspiring change without direct authority</li><li>Self-starter with thought leadership and prioritization skills in a complex environment</li><li>Experience in Agile planning and workflows to deliver technology solutions on time, on budget, and to specifications. Knowledge of Agile/SAFe/Lean methodologies</li><li>Exceptional communication and presentation skills, and able to influence and engage stakeholders at all levels</li><li>Ability to drive consensus and tangible outcomes, fostering cross-team communication</li><li>Strong personal presence, active listening, summarization, and lateral thinking skills</li><li>Experience in writing technical documentation</li><li>Collaborative team player with strong relationship-building skills</li><li>Outstanding problem-solving and strategic thinking abilities; capable of leading technology and culture change</li><li>Deep understanding of the full lifecycle of product development, including Test Driven Development (TDD) and MLOps concepts</li><li>Bachelor's degree in a technical discipline (e.g. Computer Science, Information Technology, Engineering)</li><li>Experience with UI design and coding in Python is a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Technical Project Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp; Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -&nbsp; a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.How will you make an impact in this role?The Senior Manager, Sales Operations will be responsible for centralizing and optimizing key activities across the sales lifecycle for Amex Offers Digital Media (AODM) sales Colleagues. This individual will work closely with Sales &amp; Success teams to develop standardized procedures and drive process excellence that support growth of the program and deliver a best-in-class Amex Offers experience for our Merchants. The Senior Manager of Sales Operations will also be responsible defining our governance strategy in close partnership with legal, Conduct Risk, CRM Product Teams and more. Key Responsibilities:<ul><li>Merchant Agreements and Governance: Partner closely with legal teams to enhance and maintain Merchant agreements including Insertion Orders and data-sharing activities</li><li>Salesforce: Drive consistent and widespread use of Salesforce for key activities across the sales cycle; partner with product teams to customize and enhance MerchantForce to meet needs of AODM Sales teams</li><li>Sales Governance: Develop business monitoring and testing procedures to ensure adherence to enterprise policies, mitigate conduct risk and protect brand integrity</li><li>Training: Develop and deliver robust training program for Amex Offers Digital Media Colleagues across tools, processes, compliance requirements as well as skills and best practice sharing</li><li>New Hire Onboarding: Evolve onboarding process for Amex Offers Digital Media including conducting live trainings, enhancing resources and developing mentoring program</li><li>Process Optimization: Develop, implement, and refine processes and workflows to improve efficiency and effectiveness; Identify bottlenecks and areas for improvement in key sales activities </li><li>Central Communications: Act as central point of contact and distribution method for team communications and updates across the COE and key business partners </li></ul>Minimum Qualifications<ul><li>Proven experience in sales operations/enablement, sales governance or a related role.</li><li>Strong project management experience and ability to lead cross-functional partners; PMP certification a plus</li><li>Excellent written and verbal communication skills; exceptional presentation skills and ability to develop trainings and updates for senior leadership and Sales teams&nbsp; </li><li>Experience developing governance and testing procedures related to Sales Conduct</li><li>Strong knowledge of CRM platforms (i.e. SalesForce)</li><li>Proven ability to adjust quickly to shifting priorities and manage through ambiguity and rapid change.</li><li>People Leadership experience preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

462 Full Time Jobs in Yonkers, NY, USA