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<h3>Job Description:</h3>The RoleAlternative assets typically refer to investments that fall outside of the traditional asset classes commonly accessed by most investors, such as stocks, bonds, or cash investments. Due to their alternative nature, these investments may be less liquid than their traditional counterparts and may require a longer investment period before any material value is realized.The Alternative Investment, Senior Representative role at Fidelity responsible for processing client transactions accurately and expeditiously. Successfully handle high volume workloads as well as managing multiple client requests/issues that must be completed within a tight timeframe. Closely monitor adherence to internal guidelines in addition to building and maintaining strong relationships while providing a superior level of customer service.is responsible for processing distributions accurately on behalf of our clients and in a timely manner to mitigate risk and exposure to the organization. These activities are performed daily and require adherence to policies, procedures, and regulatory guidelines along with a keen attention to detail. We are looking for talent in the following departments:<ul><li>The Reconciliation Team is tasked with reconciliation of Hedge Funds, non-publicly traded REITS, Funds of Funds, Private Investment Funds and other asset classes. The associate will also be responsible for handling research requests regarding account transactions and for resolving complex reconciliation issues in a timely manner.</li></ul><ul><li>The Distributions Team is tasked with paying out all dividends, returns of capital, reinvested shares and processing distribution election changes in a timely manner to mitigate risk and exposure to the organization.</li></ul>The Expertise &amp; Skills You Bring:<ul><li>College degree or equivalent work experience</li><li>1+ years of brokerage operations experience preferred</li><li>Customer Service experience required</li><li>Alternative Investments experience is a major plus</li><li>Excellent interpersonal and communication skills (written and oral) to engage with clients and internal partners to provide them with the best service experience</li><li>Ability to identify the clients’ needs, clarify information, research every issue, and offer the best solutions and/or alternatives available</li><li>Strong organizational and time-management skills and the ability to prioritize decisions in a fast-moving environment</li><li>Ability to take initiatives to work on ad-hoc projects when required</li><li>Ability to work and build strong relationships across different teams within the organization</li><li>Handling inbound phone calls and emails from clients and assisting them with inquiries regarding AI Products</li><li>Identifying clients’ needs; clarifying information provided; researching their issues and providing appropriate solutions or alternatives to solve their queries</li><li>Providing clear and concise communication to internal and external business partners</li><li>Creating lifetime relationships and playing a meaningful role in the customer experience</li><li>Processing alternative investment transactions as required</li><li>Tracking and monitoring outstanding issues and providing timely updates to clients</li><li>Note: Fidelity will not provide immigration sponsorship for this position</li></ul>Please note: Fidelity will not provide immigration sponsorship for this position The TeamThe Alternative Investments Service space is nestled within the Operations &amp; Services Group (OSG) business unit and provides superior customer service to Fidelity's Institutional Products Group's businesses through innovation, dedication, and commitment to excellence. Here, the Alternative Investment Senior Representative will be an integral part of a dynamic team that handles sophisticated products and provides resolution to queries that come your way via inbound phone calls or emails.Join us as a Service team Associate and you will be empowered and trained to resolve most issues for our clients and will act as the first point of contact to customers, providing a dedicated and balanced approach by building customer confidence and earning their trust!#osghiringThe base salary range for this position is $39,000-$61,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations

Fidelity Investments

Alternative Investments, Senior Representative

Head of CX (Client Experience)At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:CHANEL is hiring the Head of CX (Client Experience) for their US Digital and CX team based in New York City.&nbsp; We are looking for a transformative leader for our newly established CX pillar, responsible for overseeing CEM, client journeys, personalization, and performance marketing teams. This strategic role is pivotal in shaping and driving meaningful, personalized client experiences across all omni-channel touchpoints. The ideal candidate will bring at least 20 years of experience in hands-on CRM, client journey mapping, and digital marketing roles, with a proven track record of leadership and innovation.Reporting directly to the Chief Digital &amp; CX Officer, the Head of CX will lead the development and implementation of data-driven strategies that enhance client loyalty, retention, and engagement. This role will collaborate closely with Divisional leadership, Tech, Brand Communications and other key stakeholders to ensure the seamless integration of CX initiatives supporting divisional objectives.Leveraging deep expertise in client journeys and CRM, the Head of CX will orchestrate personalized touchpoints and connected experiences, ensuring the right message reaches the right audience at the right time. By using innovative technologies and actionable data insights, this role will identify opportunities to elevate the omni client journey and oversee the implementation of creative solutions.This position demands a visionary leader capable of fostering collaboration across teams, driving measurable business results, and setting a new standard for personalized communication and client experience excellence.What impact you can create at CHANEL:Connected Client Experiences<ul><li>Develop and lead a transformative client experience strategy that establishes a new organizational capability, integrating in-depth client insights with data-driven, documented, end-to-end client journeys. Identify opportunities for optimization and bring innovative solutions to align touchpoints with client expectations, divisional goals, and brand standards.</li></ul><ul><li>Oversee the development and execution of a cutting-edge automated CRM strategy that leverages analytics, predictive modeling, and emerging technologies to enhance brand loyalty, engagement, and retention. Drive personalized campaigns and lifecycle journeysusing various client touchpoints ensuring seamless coordination of marketing calendars, segmentation strategies, and client preferences.</li></ul><ul><li>Oversee AI-driven personalization and UX research strategies that enhance client engagement through tailored experiences, while collaborating with Artistic Direction to maintain alignment with brand aesthetics and elevate user satisfaction.</li></ul><ul><li>Drive innovative performance and growth marketing strategies by leading the teams in areas like affiliate marketing andsearch, whilebringing in solutions for traffic diversification. Ensure alignment with the POE ecosystem and collaborate with Brand Communications to optimize media strategies, reduce acquisition costs, and capitalize on opportunities for channel innovation and optimization.</li></ul><ul><li>Establish and monitor advanced KPIs using innovative methodologies to identify actionable insights, areas for improvement, and opportunities for innovation, ensuring continuous enhancement of the client experience.</li></ul><ul><li>Work closely with the divisions to lead the development of an omnichannel loyalty strategy, incorporating seamless mechanisms for online and in-store client engagement. Oversee execution to deepen client relationships, reinforce brand loyalty, and deliver measurable business impact.</li></ul>​Team Development &amp; Leadership:&nbsp;<ul><li>Foster aculture of collaboration, accountability, and innovation by empowering the team to think boldly, embrace challenges, and drive meaningful change.&nbsp;</li></ul><ul><li>Inspire and mentor team members through personalized coaching, fostering growth, and enabling them to excel in their roles, building a high-performing, future-ready team.&nbsp;</li></ul><ul><li>Champion the development of organizational capabilities, elevating CX expertise through advanced data-driven strategies, client journey mapping, and CRM innovation.&nbsp;</li></ul><ul><li>Demonstrate exceptional partnership skills, collaborating seamlessly with cross-functional teams, divisional leadership, and key stakeholders to align priorities and achieve shared goals.&nbsp;</li></ul><ul><li>Lead transformative change across the organization, influencing cross-functional teams and stakeholders to adopt innovative practices and align with a forward-thinking vision.</li></ul>You are energized by:<ul><li>Delivering excellence in a highly collaborative and dynamic work environment&nbsp;</li><li>Navigating complexity and driving consistent transformation and change &nbsp;</li></ul><ul><li>Curiosity and high learning agility</li></ul><ul><li>Collaborating with passionate teammates  &nbsp;</li></ul><ul><li>People leadership, coaching and development </li></ul>What you will bring to the team:<ul><li>Minimum of 20 years' experience, with a minimum of 15 years in hands-on CRM, digital marketing, client experience, with demonstrated progression in responsibility and oversight. At least 10 years should be in a leadership capacity, managing teams effectively.</li></ul><ul><li>Advanced proficiency in data-driven decision making, journey mapping, and client lifecycle optimization</li></ul><ul><li>Exceptional verbal and written communication and presentation skills, with a keen eye for detail and storytelling</li></ul><ul><li>Strong financial, analytical, organizational, and analysis skills with an expert level mastery of Excel and PowerPoint</li></ul><ul><li>You are a seasoned and respected leader with extensive experience driving and developing a newly formed team, coaching high-caliber talent, and fostering a culture of creativity, collaboration, excellence whilst driving results</li></ul><ul><li>Strong enthusiasm for digital eCommerce, Personalization,and Client Experience and a keen interest and proven results contributing to the luxury retail sector, demonstrating an understanding of its unique challenges and opportunities</li></ul><ul><li>Strategic thinking and the ability to exercise strong analytical skills to translate insights into actionable plans&nbsp;</li></ul><ul><li>You are a leader with a strongly informed point of view, who is diplomatic, yet persuasive and who can support and evolve initiatives in a highly competitive and constantly evolving landscape</li></ul><ul><li>Exceptional presentation skills with the ability to articulate complex security concepts to senior leadership and business stakeholders, driving informed decision-making</li></ul><ul><li>You have a deep passion for fashion, beauty, and luxury lifestyle trends, with a strong affinity for our brand’s values and aesthetic</li></ul>Position Logistics: <ul><li>The position is based in New York City, with a hybrid work model requiring three days on-site at the CHANEL corporate office</li></ul><ul><li>Minimum of 20 years’ experienceand deep understanding of digital marketing, CRM, ecommerce, performance marketing, digital analytics ideally within luxury and/or best in class brands</li></ul><ul><li>Bachelor's degree in business, digital marketing or a related field, MBA preferred</li></ul><ul><li>Excellent verbal and written communication skills, with a keen eye for detail and storytelling</li></ul><ul><li>Exceptionalleadership, vision and strategy around emerging trends in consumer behavior</li></ul><ul><li>Some travel may be required</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $248,600 - $330,000. &nbsp;Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund&nbsp;&nbsp;</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li><li>401K and other incentives&nbsp;&nbsp;</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>​Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation Chanel:&nbsp;<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    &nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Chanel

Head of CX (Client Experience)

Inventory SpecialistAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Inventory Specialist, who is responsible for ensuring the flow of goods in and out of the boutique is handled in an effective and optimized manner. They will play a vital role in enabling a seamless client experience. The Inventory Specialist will work alongside a diverse and dynamic team and will report to the Inventory Supervisor and Operations Manager.What impact you can create at CHANEL: <ul><li>Uphold operational standards and processes to deliver the ultimate CHANEL experience to the client</li><li>Process received stock and record into system</li><li>Organize and maintain stock in line with CHANEL expectations</li><li>Prepare and ship outbound shipments according to brand standards</li><li>With direction of Inventory Supervisor and Ops Lead, execute the stock cycle count program and annual physical inventory</li><li>Build positive team relationships throughout the boutique to inspire trust and teamwork</li></ul>You are energized by: <ul><li>The history and heritage of The House of CHANEL</li><li>Demonstrating your organizational skills and maintaining attention to detail</li><li>Being truly service minded</li><li>Providing the highest standards of service&nbsp;</li><li>Working in a highly&nbsp;collaborative&nbsp;team environment&nbsp;&nbsp;</li><li>Building collaborative partnerships and relationships by being trustworthy and honest &nbsp;</li><li>Your curiosity to continuously learn and grow</li></ul>What you will bring to the team: <ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 1 year of related experience</li><li>Minimum High School Diploma</li><li>Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.</li><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Heart of House:&nbsp;Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.What skills you will learn:<ul><li>Exposure to multiple boutique business functions and categories</li><li>Growth in additional business and functional areas of the retail business</li><li>Opportunity to collaborate and succeed as a team with colleagues and cross-functionally</li><li>Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is $50,500 through $58,200. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Inventory Specialist

Senior Intellectual Property CounselAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role: Chanel, Inc. is seeking a highly skilled Senior Intellectual Property Counsel to join our US Legal Department.&nbsp; This role is pivotal in creating and implementing strategies and objectives, managing trademark disputes and litigations, supporting trademark clearances and prosecution as well as managing the Legal Anti-Diversion team and collaborating with stakeholders to enforce Anti-Diversion policies and procedures necessary to protect the brand.&nbsp; This exciting position will play a key role in all things trademark and brand protection.What impact you can create at CHANEL:&nbsp;Intellectual Property:<ul><li>Managing U.S. Intellectual Property disputes. This includes the following responsibilities:<ul><li>Draft and review cease and desist letters and other correspondence relating to IP infringements;</li><li>Prepare opposition notices and cancellation petitions for USPTO;</li><li>Negotiate, draft and revise settlement agreements;</li><li>Manage international TM disputes and partner with US Head of Intellectual Property and global team to create universal strategy, implement the strategy in the US; and</li><li>Manage relationships and case expectations with outside counsel handling TTAB proceedings and various intellectual property infringement matters.</li></ul></li><li>Create and implement IP strategies and objectives that align with global and regional priorities.</li><li>Prosecute Trademark applications, including assisting in trademark clearance searches, advise Trademark Manager on responses to USPTO office actions and renewals.</li><li>Advise key stakeholders on topics regarding copyright, patent, domain name and trade secret.</li><li>Partner with the US Legal corporate team to prepare, draft and negotiate commercial contracts, as needed.</li><li>People management: manage the senior paralegal including creating priorities and associated responsibilities for this role.</li></ul>Anti-Diversion:<ul><li>Develop, define, and implement strategies to achieve program objectives.</li><li>Plan, organize, and direct the operations of the program.</li><li>Align program objectives with Chanel’s long-term vision for the Brand.</li><li>Set and review KPIs to meet program objectives.</li><li>Develop and implement strategies to maximize commercial and legal actions.</li><li>Partner with internal and external stakeholders to enforce policies, mitigate diversion, and protect Chanel’s authorized distribution.</li><li>Partner with Global Anti-Diversion in the worldwide execution of the program.</li><li>Develop and issue US reporting to Leadership and Senior Management.</li><li>Develop and implement educational resources to increase program knowledge and efficiency.</li><li>Manage the program budget to maximize cost effectiveness.</li><li>Manage the Legal Anti-Diversion team.</li></ul>You are energized by:<ul><li>Working in a highly collaborative environment, building relationships with stakeholders at all levels and across all divisions and in operations</li><li>Representing Chanel on trade association task forces and committees</li><li>Collaborating with global counterparts as to trademark matters with global implications</li><li>Practicing US Trademark law and other areas of Intellectual Property</li><li>Leading and developing a team</li><li>Delivering deadlines and accountabilities</li><li>Continuously looking out for new opportunities to improve processes</li><li>Succeeding in a dynamic, results oriented environment</li></ul>What you will bring to the team:<ul><li>JD from an accredited Law school.</li><li>Minimum 7 years of experience in the trademark area handling trademark prosecution matters, clearance searches, proceedings in the USPTO and abroad, and US litigations.&nbsp; Law firm experience preferred.</li><li>Deep understanding of intellectual property law, primarily focusing on trademarks with some copyright and patent knowledge</li><li>Strong organizational skills and attention to details.</li><li>Clear and concise communications skills, excellent interpersonal skills and creative thinking.</li><li>Tech-savvy, including proficiency with cloud-based document and database systems.</li><li>Ability to work proactively, independently and reliably on multiple projects, under tight time frames in a fast-paced environment.</li><li>This position is considered partially remote and requires a minimum of three days in-person office presence in our New York City Office.</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $134,900 through $185,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (including a 2-week August Office Closure)</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here&nbsp;&nbsp;</li></ul>Career and Leadership Development: <ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Senior Intellectual Property Counsel

Manager, People &amp; Organization, NortheastAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:The Manager, People &amp; Organization (“P&amp;O”), Northeast leads the execution of core Human Resources processes within the Fashion boutiques in the designated market, as well as identifies opportunities for specific people strategies. The Manager, People &amp; Organization, Northeast is a key business partner to the Boutique Leadership Teams (“BLT”) in the market, helping build their leadership skills and driving performance in a human driven way. &nbsp;Our ideal candidate will be both hands on and strategic, drawing upon their passion for building relationships and experience in creating effective solutions.What impact you can create at CHANEL:Employee Engagement: <ul><li>Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress.</li><li>Embody and infuse CHANEL’s competencies and behaviors with a concerted focus on well-being.</li><li>Build and foster connections across all levels within the market by maintaining a presence and displaying a genuine curiosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks.</li><li>Partner with BLT and Education Team to onboard and integrate new team members.</li><li>Conduct exit interviews and partner with BLT to utilize findings in making meaningful decisions within the Boutiques.</li></ul>Talent Development and Organizational Structure:<ul><li>Support each BLT in conducting career discussions with team members, highlighting developmental needs.</li><li>Provide input on organizational structure, workforce planning, talent reviews and succession planning in partnership with Senior Group Director, P&amp;O.</li><li>Guide the annual compensation and performance review process for the market, providing direction, counsel, and support to each BLT.</li><li>Analyze trends and utilize the insights gleaned in decision making related to various P&amp;O priorities (i.e. diversity and well-being etc.).</li></ul>Performance Management:<ul><li>Partner with the BLT in each location to proactively identify opportunity areas and performance gaps.</li><li>Support performance management by providing frequent guidance to BLT (i.e. coaching, counseling, disciplinary actions, and exits).</li><li>Collaborate with BLT and Senior Group Director, P&amp;O for the Region to ensure consistency in handling of performance matters and administration of processes.</li></ul>Recruitment: <ul><li>Serve as the first point of contact in the market for all things recruitment. ​</li><li>In partnership with each BLT, lead full cycle recruitment for all positions under management level.</li><li>Forecast hiring needs with BLT, particularly as it relates to peak seasons.</li><li>Play an active role driving internal mobility by participating in “Monthly Mobility” call with other Managers in XXL BTQs.</li><li>Responsible for running vacancy reports, keeping data accurate and up to date, and leveraging insights with BLT​</li><li>Responsible for creating and implementing sourcing strategies to build active pipeline, leveraging Talent Acquisition COE. This may include organizing and leading in person recruitment events for hiring interview days/events, etc.​</li><li>Responsible for upskilling hiring managers and interview panels via Hiring @ Our Best Trainings, D&amp;I Anti-Bias Recruitment Trainings, Workday Recruit and LinkedIn Recruiter trainings ​</li><li>Champion and accelerate a culture of diversity and inclusion.</li></ul>Employee Relations:<ul><li>Manage and resolve employee relations issues by conducting timely, effective, thorough, and objective investigations.</li><li>Consult with the internal Employee Relations / P&amp;O Team / Legal Team to ensure consistency in handling of employee relations issues.</li><li>In collaboration with Benefits team, manage worker’s compensation issues, leaves of absence and accommodations.</li></ul>Compliance / Policy / Procedure:<ul><li>Continuously build a knowledge of employment best practices, with specific knowledge of Federal/State employment application to include: business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc.</li><li>Partner closely with Legal, Retail Operations, Asset Protection, Employee Relations and Total Rewards to establish alignment and respond to inquiries.</li></ul>You are energized by:<ul><li>Working in a highly collaborative, hands-on environment.</li><li>Solving complex problems and brainstorming solutions.</li><li>Operating within ambiguity and feeling empowered to draw information from various sources to guide decision making.</li><li>Building strong relationships with business leaders to aid in a deeper understanding of the business operation and connection to people.</li><li>Fostering a meaningful employee experience centered around inclusion, development, and connection.</li></ul>What you will bring to the team:<ul><li>Strong communication skills (verbal and written), strong relationship building skills as well as the ability to influence and assess situations objectively.</li><li>Ability to use discretion and independent judgment.</li><li>Prior HR experience within a Retail/Wholesale environment preferred, with a passion for working regularly, on-site, in a retail environment.</li><li>Employee relations experience.</li><li>Strong detail orientation and ability to prioritize.</li><li>Comfort with HRIS systems (such as Workday) and performing basic analysis in Excel.</li></ul>Position Logistics: <ul><li>Minimum 5 years of core HR (HR Generalist) experience required.</li><li>Bachelor’s degree in related field required.</li><li>Ability to be in-boutique three (3) days per week with primary focus on Saks NY.</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $69,100 through $115,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Manager, People and Organization Fashion Retail

Senior Group Director, VIC &amp; Client DevelopmentAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:CHANEL is looking for a Senior Group Director, VIC &amp; Client Development to join our New York Home Office Team in New York City. You will play a key leadership role within the team by managing, strategizing, evolving, and enhancing CHANEL’s Top Client program, engaging with teams at all levels and departments across the organization, and directly engaging with Top Clients.In this role you will partner closely with Head of the VIC &amp; Client Development team as well as with the Specialist and Managers on the team in the strategy and management of Top Client engagement, specifically focusing on the ways in which CHANEL’s Top Client program impacts the U.S. Fashion Division and the goals of the greater organization. &nbsp;The individual in this role will also glean insights from KPI measurement and analyses performed by the team, as well as other teams within the organization, to be able to identify risks and opportunities and develop strategic proposals and action based upon these assessments. Our ideal candidate will have experience within a Top Client, CRM, or Luxury Hospitality program, a deep understanding of luxury service and product, a history of managing people and a passion for team development, an proven ability and desire to entertain and socialize amongst diverse set of Top Clientele, a strong skillset when it comes to problem solving with a client-centric approach, and a strategic and analytical mindset.What impact you can create at CHANEL:<ul><li>You will have a core strength in assessing business opportunities and risks related to Top Client activity and engagement, strategizing creative solutions</li><li>You will have a unique opportunity to impact and deepen relationships with Top Clients from around the US market with a particular focus on a refined approach commensurate with brand image and values.&nbsp;</li><li>In this role you will have an impact on the business through a principal focus on the Top Client journey in partnership with boutique leaders, as well as overall management of client experiences and engagement opportunities; you will own specific ROI &amp; KPIs of Top Client engagement that highlight contributions to organization goals</li><li>You will be a strong people manager with a passion for identifying and developing talent and an understanding of structure and delegation that yields max efficiency.</li><li>An exciting aspect of the work is also your ability to partner with global teams to align on strategic initiatives and program enhancements, leading communication of US strategic points of view, local client complexion, and market context with global counterparts.</li><li>You will be able to fully develop, lead, execute and host Top Client experiences in partnership with your team. </li><li>You will have a deep understanding of Top Client socio-cultural nuances from market to market across the US and adapt strategy accordingly.</li><li>You will routinely meet with our regional boutique teams, learning and collaborating with network boutique leaders and teams to refine the local Top Client journey at Chanel US and empower teams to deepen client relationships via engagement levers</li><li>You will oversee the team budget, identify risks and opportunities in a communicative, systematic, organized, and agile way</li><li>You will partner with fashion and boutique leaders to host, entertain and engage VIC clients both domestically and internationally</li><li>You will understand the retail environment/landscape intimately and be able to dynamically adapt to the needs of our boutique teams in times of change</li><li>You will represent the team on the client centric, strategic elements of creating best-in-class luxurious client events and experiences domestically and internationally in close partnership with our US events team</li><li>You will enjoy being a key strategic partner and working collaboratively with team; prioritize being a team player and putting Top Clients first &nbsp;</li><li>You will collaborate with key home office partners to develop synergies and connect dots on divisional goals including but not limited to: Boutique leadership, Client Intelligence, Events, Strategy, Merchandising, and Ops teams</li></ul>You are energized by:<ul><li>Working in a highly collaborative and dynamic environment; embracing change and being both creative and agile.</li><li>Interacting with and engaging Top CHANEL Clients</li><li>Having a deep appreciation and understanding the brand’s commitment to Arts and Culture and CSR initiatives</li><li>Navigating complexity, being a strong team leader who leads with empathy and humanity, contributing to our company culture and supporting colleagues and team members in times of transformation and change</li><li>Innovating and taking initiative; self-starting and proposing transformative solutions to senior management&nbsp;</li><li>Understanding the key balance between quantitative/qualitative approach to Top Client strategy</li><li>An exceptionally high attention to detail and organization</li><li>Problem-solving creatively and communicating in a compelling way to a variety of different audiences</li><li>Zooming out to understand how the team’s work impacts big picture and division/company vision and priorities while being extremely detail oriented</li><li>Connecting the dots on challenges, bringing a key eye for details and expert problem perception</li><li>Prioritizing the importance of discretion and confidentiality when dealing with data</li></ul>What you will bring to the team:<ul><li>Unique understanding of Top Client landscape in the US with specific established relationships with top luxury fashion clientele</li><li>Highly skilled with Microsoft Office Suite (Excel, PPT etc.) with specific ability to build compelling, concise, and engaging decks with key insights based upon data that can be cogently argued and defended</li><li>A very strong analytical skillset and comfortability working with data and numbers, relating Top Client activity to company and division goals</li><li>Experience in CRM/Marketing a plus</li><li>Experience in Luxury Hospitality a plus</li><li>Experience within or adjacent to Business Strategy/Consulting a plus</li><li>Fluency in French or Mandarin a plus!</li></ul>Position Logistics:<ul><li>Minimum 10 years of relevant experience </li><li>Bachelor’s degree required</li><li>Location: New York, NY</li><li>Up to 30-40% travel required (both domestic and international)</li><li>Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.</li></ul>What skills you will learn?<ul><li>Exciting opportunities to lead and manage, strategize, implement initiatives, and engage clientele across the CHANEL VIC client lifecycle</li><li>Partner to gain deep understanding of retail environments and in-boutique VIC services and approach.</li><li>Travel both internationally and domestically to host and steward best in class, luxurious client events and experiences</li><li>Highly visible and collaborative role—working with a wide variety of teams and levels across the organization</li><li>Opportunity to be a leader on a team in a dynamic and fast-paced environment with strong business impacts.</li><li>Opportunity to exercise both analytical skill-set and strong social/’people’ skills in one role</li><li>Opportunity to deepen relationships with global teams as well as international teams from CHANEL around the world, understanding how to connect the dots divisionally, regionally, and globally</li><li>Opportunities for visibility to senior leadership both within US and global offices.</li><li>Direct leader committed to individual development.</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is 175,000 through 200,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Please select appropriate time off for your role: 2-week August Office Closure OR Wellbeing Days in Retail) and a Wellbeing fund&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;</li></ul><ul><li>401Kand other incentives&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. </li></ul><ul><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Senior Group Director, VIC & Client Development

Manager, Employee RelationsAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel About the Role: Chanel is looking for a Manager of Employee Relations. The role will report to the Senior Group Director of Employee Relations and plays a critical role in supporting an organizational culture that promotes a human centered environment, allowing our employees to be at their best. This role will support employees and teams in exhibiting productive work behaviors and communications, facilitating effective dialogue between employees and management, resolving workplace conflict, conducting investigations into employment concerns and partnering with legal and benefits team to process ADA workplace accommodations. What impact you can create at CHANEL:<ul><li>Respond to and investigate employee issues and complaints; strategize with P&amp;O Business Partners on appropriate corrective action and partner with the respective manager on implementation.</li><li>Conduct inquiries into internal claims of discrimination, harassment and/or any perceived unfair treatment in the workplace as well as policy violations.</li><li>Provide creative solutions to issues and work towards resolution based on knowledge of company policies, procedures and all state and federal labor laws and mandates.</li><li>Provide individual coaching at all organizational levels related to performance, misconduct, and policy violations.</li><li>Provide on-call employee relations assistance to P&amp;O leadership and managers; support conversations regrading performance, terminations, accommodations and other difficult issues.</li><li>Provide policy interpretation as well as update/create policies as needed.</li><li>Support legal team in responding to lawyers letters, agency claims, subpoenas, etc..</li><li>Identify needs for training on P&amp;O policies and procedures and work with learning and development to develop and implement. </li></ul>You are energized by:<ul><li>Building relationships across the House, understanding the environment and needs of employees</li><li>Collaborating with other members of the P&amp;O and Legal community, particularly HRGs and COEs.</li><li>Training and development of employees and leaders on employee relations processes and practices </li></ul>What you will bring to the team:<ul><li>Bachelor’s Degree</li><li>Advanced Degree (Masters in HR or J.D.) preferred but not required</li><li>Strong conflict resolution, mediation, research and investigative skills</li><li>Ability to remain tactful, calm, balanced and persuasive in controversial and/or confrontational situations</li><li>Understanding of employee lifecycle</li><li>Excellent oral and written communication</li><li>Proficiency in MS Office (Word, PowerPoint, Excel)</li><li>Experience working with a HRIS, preferably Workday </li></ul>Position Logistics:<ul><li>Minimum 5 years working in employee relations or related field, experience with retail environments preferred</li><li>Partially Remote: Role requires a minimum of three days in-person office presence at the New York City Office</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $69,000 through $115,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here&nbsp;&nbsp;</li></ul>Career and Leadership Development: <ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Manager, Employee Relations

Fragrance and Beauty Account Executive, NYC &amp; BostonAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:The Account Executive will support and develop Multi Brand Retail sales through education and motivation of store sales staff. The Account Executive is responsible for executing of CHANEL business objectives, promotional programming, upholding brand image, and talent development at the store level.&nbsp;The ideal candidate has a passion for Fragrance and Beauty, has worked within a Multi Brand Retail and/or Retail environment, has experience managing a significant sales volume, and has &nbsp;led a team of direct reports. Must have strong communication, coaching, and execution skills.  &nbsp;&nbsp;What impact you can create at CHANEL:Business Execution:<ul><li>Responsible for executing the business strategies to achieve CHANEL business objectives&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Regularly monitor retail sales and hold Counter team accountable to meeting established retail sales objectives&nbsp;&nbsp;</li></ul><ul><li>Establish a cadence of in store time with both Counter teams and Store leadership to ensure alignment to CHANEL business objectives, sales plans, product launches, and special events&nbsp;</li></ul><ul><li>Partner closely with Business Managers and Counter Manager to develop a client strategy. Focus on new client recruitment, developing a loyal client base, and fostering partnerships with key top sellers</li></ul><ul><li>Foster strong relationships with Retail leadership in order to ensure CHANEL is positioned well within each respective department from a space and location and talent perspective&nbsp;</li></ul><ul><li>Maintain a pulse on market dynamics and trends in order to capitalize on opportunities and ensure achievement of Company objectives&nbsp;</li></ul><ul><li>Plan, communicate, and execute all in-store events in partnership with Market Director, Education, and other relevant corporate partners</li></ul><ul><li>Responsible for managing a budget and adhering to respective Company policies and procedures (i.e., RSS Freelancer, T&amp;E, Counter Supplies, etc.)&nbsp;</li></ul>Talent Development:&nbsp;<ul><li>Recruit, and develop Counter teams, with a strong focus on succession planning&nbsp;&nbsp;</li><li>Ability to navigate complex and ambiguous environments while effectively leading teams, managing diverse perspectives, and resolving conflicts</li></ul><ul><li>In partnership with the Education Executive provide orientation training/onboarding for all new hires using company approved platforms and materials&nbsp;&nbsp;</li></ul><ul><li>Leverage fluency in product, service and artistry skills to coach and support Business Managers, Counter Managers and BA’s&nbsp;&nbsp;</li></ul><ul><li>Model behavior with side-by-side coaching on service ritual, application techniques and all facets of the clientele system, specific to each retailer&nbsp;</li></ul><ul><li>Partner with Education Executive to identify learning opportunities and execute focused development plans&nbsp;</li></ul>Brand Image &amp; Experience:&nbsp;<ul><li>Ensure that Brand Image is being upheld within respective territory by leveraging any and all available tools and proactively providing feedback/training to your Counter teams&nbsp;</li></ul><ul><li>Responsible for ensuring all merchandising guidelines and visual merchandising elements are properly executed at all stores&nbsp;</li></ul><ul><li>Communicate timely and effectively any counter issues or concerns to Corporate to address any deficiencies&nbsp;</li></ul><ul><li>Keep image as top priority and adhering to all visual standards&nbsp;</li></ul>What you will bring to the team:<ul><li>Excellent analytical, written oral skills&nbsp;</li></ul><ul><li>Passion for working in a highly collaborative environment</li><li>Proven ability to inspire, coach, develop, and recruit strong teams </li></ul><ul><li>Strong planning and organizational skills&nbsp;</li></ul><ul><li>Self-motivated, results oriented, creative thinker&nbsp;&nbsp;</li></ul>Position Requirements:<ul><li>Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld and support and create an elevated client experience. Eligible for flex time use. &nbsp;</li><li>5+ years of relevant experience&nbsp;</li></ul><ul><li>Bachelor’s Degree preferred  &nbsp;</li></ul><ul><li>Home office set up</li></ul><ul><li>Strong analytical skill and comfort in tools such as Microsoft Suite (Excel, PowerPoint)&nbsp;</li></ul><ul><li>Travel requirement of approx. 50%- 75%, must be New York based</li></ul><ul><li>Ability to lift at minimum 40 pounds &nbsp;</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $87,500 through $110,000. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components will include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.   &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation CHANEL website here.&nbsp;</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Fragrance & Beauty, Account Executive, NYC & Boston

Boutique Facilitator, Saks New YorkAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.What Impact You Can Create at CHANEL:<ul><li>Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting &nbsp;&nbsp;</li><li>Be the ultimate brand ambassador by providing continuous sales and service support &nbsp;</li><li>Support&nbsp;the&nbsp;Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing</li><li>Assisting and supporting Fashion Advisors with packaging&nbsp;&nbsp;</li><li>Support opening and closing of registers and assist with handling cash and deposits&nbsp;&nbsp;</li><li>Effectively conduct administrative responsibilities i.e., answering&nbsp;phone calls&nbsp;to&nbsp;ensure any client issues are resolved in a prompt and professional manner&nbsp;&nbsp;</li></ul>You&nbsp;Are&nbsp;Energized&nbsp;By:<ul><li>Providing the highest standards of service&nbsp;</li><li>Building collaborative partnerships and relationships in a team-focused environment</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li><li>Your curiosity to continuously learn and grow</li></ul>What You Will Bring to The Team: <ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 1 year of related experience&nbsp;</li><li>Minimum High School Diploma&nbsp;</li><li>Able to lift 15 lbs.&nbsp;&nbsp;</li><li>Must have flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Heart of House:&nbsp;Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.What skills you will learn:<ul><li>Exposure to multiple boutique business functions and categories</li><li>Growth in additional business and functional areas of the retail business</li><li>Opportunity to collaborate and succeed as a team with colleagues and cross-functionally</li><li>Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules</li></ul>Compensation:<ul><li>The anticipated hourly rate range for this position is $24.13/HR to $27.79/HR. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Boutique Facilitator, Saks New York

Senior Group Director, Watches and Fine Jewelry Retail, East CoastAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANELAbout The Role:CHANEL is looking for a Senior Group Director of Retail for its Watches and Fine Jewelry (WFJ) activities on the East Coast. The role will be based in New York and report to the Head of Sales and Distribution for Watches and Fine Jewelry.In a context of high growth ambition for the WFJ Division in the US market, our must have and priority is to “Drive Scale”, while maintaining an exceptional level of image and service, through a brand and client-centric approach in all points of distribution.The core mission of this newly created role will be to lead the development of our WFJ business and teams in the region: the Head of Boutique (HOB) of our WFJ NY Flagship boutique will report directly to him/her. WFJ Associate Directors and Category Managers in the region will also function with a dotted line. Additionally, the Regional’s direct team will include a Group Director, East Coast to oversee all Strategic Account Management &amp; Partnerships including Fashion, Multi Brand Business (MBB) and Multi Brand Select (MBS) across total distribution except for Specialty Retailers.&nbsp; The other essential mission will be to partner closely with Fashion Leadership to grow the business penetration through WFJ focus and expertise across the Fashion network, including Fashion boutiques, Fashion MBB and WFJ MBS Point of Sale (POS) while ensuring an exceptional and seamless client journey.The role will also work in close partnership with the Senior Manager in charge of the Specialty Retailer distribution in the Region (MBR).This exceptional leader will partner closely with their peer, the Senior Group Director, WFJ Retail West Coast, to drive consistency in strategy, leadership as well as network development and harmonization as we strive to responsibly grow &amp; expand WFJ penetration.This role requires an ability to be agile with a strong aptitude for elevating the internal and external Client experience. The&nbsp;retail&nbsp;environment is filled with interesting challenges, and we seek a transformational leader to help continuously evolve CHANEL’s&nbsp;WFJ retail organization.Our ideal candidate will have minimum 12 years of retail leadership and/or account development experience, ideally with expertise in the East Coast Region, have a passion for people leadership and business development across all channels and products categories, be comfortable with collaboration and cross-divisional partnership, as well as have an excellent client service mindset.What Impact You Can Create:<ul><li>Drive scale and grow WFJ business across all segments (Watches/Fine Jewelry/High Jewelry (HJ), through direct leadership of WFJ network and leveraging engagement of Fashion and WFJ partners, to reach short- and long-term growth ambition. Facilitate dialogue between WFJ Heads of Boutiques and Merchandising &amp; Planning Teams to define and follow up sales goals, as well as other KPIs (recruitment / retention / conversion, data capture, ...) for the East Coast region.</li><li>Act as the voice of WFJ on the East Coast, making recommendations to best support all aspects of the retail business while working with the Head of Sales and Distribution to set strategic objectives and vision for WFJ in the region to drive focus on Client and commercial KPIs</li><li>Liaise with People &amp; Organization (P&amp;O) partners on recruitment and development of the retail teams.</li><li>Strong collaboration with counterparts from Fashion and Fragrance &amp; Beauty, as well as WFJ MBR to ensure seamless and consistent client experience across all touch points.</li><li>Partner with key stake holders from WFJ and Fashion to continue network optimization, including WFJ addition to Fashion MBB locations. Evaluate best WFJ business model and assortment for all department store locations.</li><li>Champion a client-centric and service focused mindset across all levels of our WFJ Boutique organization and beyond, striving for a harmonized and symbiotic distribution network with a seamless client journey.</li><li>Galvanize your WFJ Boutique and Fashion leaders around our vision and ensure a clear understanding of CHANEL’s priorities and strategic focuses to enable and empower them at the Boutique level.</li><li>Work in partnership with the local High Business Development Team to define an implement a strategic High End Business Development plan and elevated client journey, supporting all distribution channels.</li><li>Identify local industry and market trends, maintaining keen awareness of industry partner and competitor movements and activities on the East Coast</li><li>Encourage individual empowerment and employee development by being a hands-on visible leader fostering both a learner’s mindset and a culture of inclusion and continuous improvement.</li><li>Provide consistent vision on talent evaluation and performance management across all boutiques to ensure consistency with CHANEL brand values, driving leadership development and succession planning.</li><li>Champion and drive D&amp;I initiatives in partnership with D&amp;I leadership and HRBPs</li><li>Focus on aligning and reinforcing policies and best practices for WFJ Boutiques through coordination and creating consistency and supporting HOBs to drive their business. Instill an operational mind-set, and show visible support for operational efficiency, strengthening partnerships across all Boutique functions. Partner with stakeholders to identify opportunities to improve process efficiency that will enhance client experience and/or profitability. Support a permanent improvement of our policies and procedures in partnership with the Retail Operations teams, at Boutique and Corporate level.</li><li>Ensure compliance with all internal and external constituents on areas such as: loss prevention, anti-diversion, employment laws, privacy laws, inventory counts, etc.</li><li>Identify educational needs and partner with the Group Director of Education to map out the annual education plan for the East Coast region.</li><li>Support any Boutique opening or renovation in the region. Support repair and maintenance follow up, as well as the implementation of new tools and systems, to help HOBs and Boutique teams focus on clients and sales.</li><li>Reinforce VM compliance and accountability for all POS within the East Coast region.&nbsp; Coordinate training and support if necessary.</li><li>Support Events and key Brand moments.</li><li>Regular in boutique presence.</li><li>Partner with Head of Sales and Distribution in the relationship management of corporate executives for Department Stores (Saks Fifth Ave., Neiman Marcus, Bergdorf Goodman, Nordstrom, Bloomingdales)</li></ul>You Are Energized By: <ul><li>The history and heritage of The House of CHANEL</li><li>The idea of driving scale for WFJ business in the US Region</li><li>Building collaborative partnerships</li><li>Fostering a meaningful and exceptional client&nbsp;experience&nbsp;centered around inclusion and connection.</li><li>Being comfortable with complexity and change</li><li>Creativity and innovation by testing, learning, and taking risks.</li></ul>Position Logistics:<ul><li>Minimum of 12 years of leadership in a multi-boutique or store environment and/or account development experience</li><li>Bachelor’s degree or equivalent experience preferred.</li><li>Located in New York with ability to frequently travel up to 50% – the position entails frequent and extensive travel, including at times, international travel.</li><li>Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.</li><li>Must be able to use MS Office applications – Word, Excel, and Power Point to a competent standard.</li></ul>Additional Information:The anticipated base salary range for this position is $175,000 - $225,000. Base salary is one component of the total compensation for this position. Other components will include additional compensation, benefits and perks.Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Fondation Chanel<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

460 Full Time Jobs in Yonkers, NY, USA