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Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Position Overview: Astound Business Solutions is currently searching for an Account Executive for our greater Dallas, TX market. This position is responsible for promoting and selling fiber services to business customers throughout a specific region via cold calling, networking, mailing and door-to-door canvassing.We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>Competitive compensation including base salary plus uncapped commissions plan</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>401k with employer match and immediate vesting</li><li>Tuition reimbursement program</li><li>Employee discount program</li><li>Gas mileage reimbursement</li></ul>A Day in the Life of the Account Executive:<ul><li>Sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.</li><li>Focus on enterprise prospects with advanced network and IT requirements</li><li>Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.</li><li>Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.</li><li>Completes all paperwork and agreements accurately, legibly and thoroughly.</li><li>Maintains and demonstrates a current knowledge of Astound Broadband products, programming and promotional offers.</li><li>Provides exceptional customer service at all times.</li><li>Submits sales claims for unpaid completed sales within the allotted time frame.</li><li>Projects a professional business manner and operates with a high degree of integrity.</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.</li><li>1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.</li><li>Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound Broadband products and the pricing and promotional offers available.</li><li>Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.</li><li>Must be able to work independently, with minimal supervision.</li><li>Excellent detail orientation and follow through skills.</li><li>Strong discretionary skills, as this position will have access to and work with information of a confidential nature.</li><li>Frequent to continuous driving, walking, bending and reaching.</li><li>Occasional exposure to inclement weather.</li><li>Occasional to frequent exposure to uneven surfaces, hills, stairs, heights</li><li>Occasional use of standard office equipment such as computers, phones, copiers, etc.</li><li>Frequent to extensive local travel.</li><li>Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).</li><li>Position requires flexibility to work within non-standard business hours ranging between 8 a.m. and 9 p.m. within all 7 days per week to ensure sales quota is met. </li></ul>Education<ul><li>High school diploma or equivalent</li></ul>Base Salary:The base salary range for this position is 54,900-$61,000 plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and many not be applicable in other areas/locations.Commissions at plan: Targeted commissions at full attainment are twenty-one thousand six hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Account Executive

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-System Office, University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.Job DescriptionPURPOSE AND SCOPE:The Part-Time Transcriptionist Apprentice completes all required training to learn how to transcribe verbal communication in real-time with specialized technology in a variety of settings (class, labs, meetings, formal events) for students, faculty, staff, administration, and visitors to LSC who are Deaf/Hard of Hearing in order to maintain institutional compliance with Section 504 of the Rehabilitation Act (Section 504) and the Americans with Disabilities Act (ADA). Transcriptionist Apprentices support and promote all persons’ right to communication equity in learning and workplace environments. Upon completion of all required training, the Transcriptionist Apprentice will be moved into a Part-time or Full-time Transcriptionist position.ESSENTIAL JOB FUNCTIONS:<ul><li>Successfully completes all required pre-screening and is accepted into the TypeWell training program</li><li>Completes all required components of TypeWell training program in no more than 4 months</li><li>Learns how to listen to and rapidly understand spoken English and to restate rapidly in correctly formed English, the full meaning of what is heard in classes, meetings, and events</li><li>Learns how to rapidly set up and break down transcription equipment and regularly relocate equipment to different locations as needed</li><li>Learns about deafness, Deaf culture and the Deaf community</li><li>Once TypeWell training is complete, provides 1,500 hours of direct transcribing service employment with LSC, or will be obligated to repay all expenses incurred by LSC during the training period.</li><li>Ethically models positive and inclusive employee behavior</li><li>Attends and actively participates in ASR department meetings and activities</li><li>Continuously reviews current processes and procedures, and shares challenges and improvement ideas with supervisor and team</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Ability and willingness to accept transcription assignments at a variety of times and locations within the LSC service area, as needed, which may include evenings and weekends</li><li>Excellent knowledge of English grammar, spelling and academic vocabulary </li><li>Excellent typing skills (65 wpm net)</li><li>Ability to effectively use captioning equipment </li><li>Excellent written, oral, and interpersonal communication skills</li><li>Strong memory-recall ability and excellent reading skills</li><li>Ability to understand and adhere to LSC Policy on Students with Disability Rights, FERPA rules of the release of student information to faculty, parents, students, and other related federal, state, and local regulations</li><li>Proficient knowledge of computer use in the workplace is required, including typing, maintaining an electronic work calendar in the specified program(s), utilizing internet search engines, as well as a variety of programs including word processing, spreadsheets, and databases</li><li>Ability to maintain a professional and friendly attitude and to quickly develop rapport with a wide variety of people</li><li>Strong interpersonal and communication skills, including tact and diplomacy</li><li>Excellent listening and customer service skills</li><li>Strong organizational and problem-solving skills with attention to detail and follow-through</li><li>Ability to maintain confidentiality and discretion</li></ul>PHYSICAL ABILITIES:<ul><li>Repetitive motion with finger and hands due to continuous typing</li><li>Sitting and typing for long periods of time</li></ul>WORK SCHEDULE AND CONDITIONS:<ul><li><ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment, as well as general captioning equipment/software (TypeWell and CART)</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is generally performed in a climate-controlled office with minimal exposure to safety hazards. May include indoor and/or outdoor laboratory environments with exposure to inclement weather, dust, dirt, etc. May include work in close quarters (e.g., simulated or real truck-driving cab) as well as providing remote services.</li></ul></li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED</li><li>Ability to type at least 65 wpm net</li><li>Reliable mode of transportation to travel between assignments within the LSC Service Area</li></ul>PREFERRED QUALIFICATIONS:<ul><li>At least one year of experience in higher education</li><li>At least one year of work experience</li></ul>SalaryHourly Pay Rate is $13.93Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Transcriptionist Apprentice

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-North HarrisLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.Job DescriptionPURPOSE AND SCOPE:The PT Specialist II, Student Retention supports the admissions and records functions of Lone Star College. Ensures excellent customer service, as well as compliance for bacterial meningitis, residency, prerequisites, transcript evaluation, biographical data and graduation requirements.ESSENTIAL JOB FUNCTIONS:<ul><li>Delivers excellent customer service assistance to each applicant/student</li><li>Assists with daily operations and act as general point of contact for Retention Department</li><li>Answers all basic inquiries about campus resources for students</li><li>Enters and tracks data regarding student accounts inquiries</li><li>Executes enrollment calling campaigns for students</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Ability and willingness to treat all employee, parents, and children with respect and dignity</li><li>Ability to maintain confidentiality at all times</li><li>Strong customer service skills</li><li>Ability and commitment to work collaboratively</li><li>Knowledge and experience working with youth</li><li>Knowledge and ability to use PC and common office software</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp;<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED</li></ul>SalaryHourly Pay Rate is $13.93Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Specialist II, Student Retention

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-KingwoodLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.Location address is 20000 Kingwood Drive, Kingwood, TX 77339.Job DescriptionPURPOSE AND SCOPE:The responsibility of the PT Specialist IV is to direct marketing and publicity efforts for student activities events, rec sports, student organizations and other student engagement initiatives. He or She supports department coordinators with student organizations, campus events and activity center supervision. He or She supports larger department coworkers and provides superior customer service to students. He or She assists the Coordinator with planning and execution of Student Life campus-wide events, including purchasing supplies, initiating contracts and documentation for vendors.ESSENTIAL JOB FUNCTIONS:<ul><li>Design signage and promotional items for department and Student Life partnership events</li><li>Manage Student Life's social media (Facebook, Twitter, Instagram) and website</li><li>Promote Student Life Department at campus wide events</li><li>Work with other departments and vendors to ensure maximum publicity including Designs-in-print and Media services</li><li>Maintain summary data feedback regarding events and for traffic in the student activities center</li><li>Monitor student traffic in the Student Activities Center, including recreational equipment check-out and check-in kiosk</li><li>Assist all student concerns or inquiries in the department</li><li>Serve as main purchaser for Office of Student Life including Pcard payment and purchase orders</li><li>Contacts various vendors for all Student Life events, involves initiating contacts, preparing LSC agreements and required processing needed with system office</li><li>Serve as main events coordinator including staff and volunteer coordination for student events</li><li>Communicate daily with Student Life team regarding all issues involved with events to ensure smooth event process</li><li>Respond to all inquiries via emails, phone and in person regarding Student Life</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses good organizational skills</li><li>Ability to prioritize duties</li><li>High level of customer service with staff and students</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:High school diploma or GED and at least 1 year of related experience, or an equivalent combination of education and experienceSalaryHourly Pay Rate is $15.85.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Specialist IV, Student Activities

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the South San branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The South San branch is located at: 8159 S. IH 35, San Antonio, TX 78224.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

South San Branch Member Service Representative - Part Time

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information: Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint:&nbsp;<a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

OnPoint Community Credit Union

Teller - Fremont 

Overview The Technical Operations Member Services Specialist delivers prompt, friendly and professional service to our members by managing incoming digital banking calls and effectively answering questions, troubleshooting and providing the appropriate solution. Adheres to productivity and call standards to achieve high level of quality service. After successfully completing onsite introductory period, this position is eligible to be remote if located in Oregon/SW Washington. Proficient in Spanish highly preferred. Ideal candidate will have customer service experience, excellent verbal and written communication skills, strong technical and analytical skills, the ability to address member concerns and questions and work effectively as part of a team to deliver exceptional service by reinforcing and protecting the OnPoint brand.&nbsp;Responsibilities<ul><li>Effectively communicates with members and colleagues on general and complex inquiries and skillfully handles adverse and escalated situations. Identifies innovative member solutions leading to the retention and building of member relationships.</li><li>Provides outstanding service to incoming callers. Effectively answers questions, effectively troubleshoots requests/questions and brings appropriate resolution to account problems.</li><li>Maintains in-depth knowledge of all products and services offered by the Credit Union with a focus on the digital banking platform and operating system.</li><li>Keeps supervisor/manager informed of any system issues or potential member impact.</li><li>Responds appropriately to incoming requests, returned payments, and miscellaneous inquiries from various digital banking channels.</li><li>Identifies and recommends procedural improvements.</li><li>Adheres to established policies, procedures and processes and exercises appropriate approval authority.</li><li>Meets or exceeds established goals, including sales, call productivity and call quality.</li><li>May assist in training new and existing employees, in conjunction with the Member Services Trainer.</li><li>Member Services management and the Training Department.</li><li>May function as a resource for internal questions.</li><li>Perform other duties as assigned.</li></ul>Knowledge, Skills and Competencies<ul><li>Exceptional communication skills. Use language effectively to gather information and facilitate the exchange of thoughts/ideas. Expresses self verbally in clear fashion. </li><li>Exceptional collaboration and negotiation skills; excels at managing conflict. Can enlist support from others. </li><li>Exceptional judgment and analytical skills. Apply logic to solve problems. </li><li>Maintains confidentiality </li><li>Demonstrate and exercise a positive and professional approach in the work environment. </li><li>Ability to independently handle a variety of complex tasks simultaneously, seeking supervision when necessary. </li><li>Excellent interpersonal skills. Act as a team player who encourages and models collaboration. </li><li>Ability to conduct needs assessments and identify areas for improvement </li><li>Ability to quickly adopt and support frequent updates and changes.</li></ul>Qualifications<ul><li>High school diploma or equivalent. </li><li>Preferred minimum 2+ years’ experience in financial/banking sales, service, and relationship management. </li><li>Minimum 6 months experience providing conflict resolution and customer service. </li><li>Proficiency working with computers. </li><li>Experience with analyzing, researching and troubleshooting technical questions. </li><li>Ability to work effectively as part of a team with strong interpersonal skills. </li><li>Preferred demonstrated knowledge and experience with Focus XP or similar operating systems and digital banking platforms.</li><li>Knowledge of financial institution and bilinguals skills a plus </li><li>Must have Saturday availability.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.#LI-RemoteJobFamilyMember ServicesJobFunctionMember ServicesPayTypeHourly

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