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JOB SUMMARY:The Fraud Investigator II – Detection is a contributing member of the Fraud team, supporting our charter to balance fraud prevention with member service, recover funds when possible, while operating within regulatory compliance and applying the appropriate guidelines.&nbsp;The Fraud Investigator II position will also support the team through prevention and mitigation of fraud, including identification of trends, monitoring transactional queues, and working with the Fraud Support team to educate and inform members regarding account-level abuse, risk, and potential losses.ESSENTIAL FUNCTIONS:<ul><li>Actively work through account fraud monitoring queues and reports, focusing on mitigation efforts and identifying fraudulent activity patterns within wire, external transfers, mobile fraud, etc.</li><li>Analyze cases for risk assessment, making determinations if fraudulent activity exists or has the potential to incur, and take appropriate actions to either stem monetary loss or restrict accounts to further investigate root cause.</li><li>Identify member consumerism patterns, purchasing activity which may be considered ‘out of pattern’, transaction behavior from suspicious trends, utilizing all tools, and researching member accounts and relationships for appropriate action.</li><li>Assisting internal and external members with inquiries and concerns related to account level risk and potential fraud activity and risk assessment, through multiple channel sources (phone, email, mail, internal delivery systems)</li><li>Managing communications with members, other financial institutions, law enforcement, and appropriate parties involved in the investigation of fraud; interviewing for insightful information</li></ul>KNOWLEDGE, SKILLS &amp; COMPETENCIES:<ul><li>Excellent communication skills both written and verbal</li><li>Understands procedures and policies related to transaction fraud, processing, and decision-making, to include general knowledge of fraud prevention controls and monitoring systems.</li><li>Effective analytical skills and organizational skills.</li><li>Outstanding interpersonal skills; a team player who encourages and models collaboration and positive problem resolution.</li><li>Manages time and resources to ensure all work is completed accurately and on schedule.</li><li>Ability to coordinate and complete a variety of assignments simultaneously and prioritize work.</li><li>Ability to collect and analyze information, problem solve and make decisions through observation and inference.</li><li>Ability to work well in a team environment that promotes inclusiveness and communication among team members with a constructive, respectful attitude.</li><li>Strong attention to detail; consistently achieve thoroughness and accuracy in work.</li><li>Understanding of credit union operations, procedures and applicable regulations.</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required</li><li>1-3 years’ experience in banking loss prevention experience requiring excellent judgement skills</li><li>1-3 years’ experience financial services customer-oriented role, as well as back office operations required</li><li>1-3 years’ experience applicable banking, risk management, or fraud detection/investigation experience preferred</li><li>1-3 years’ experience ongoing monitoring of rules performance to ensure that agreed risk levels and positive customer experience are maintained preferred</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyFraud MitigationJobFunctionFraud MitigationPayTypeHourly

OnPoint Community Credit Union

Fraud Investigator II - Detection

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$34.80 - $42.71 HourlyDepartment:Library DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):January 25, 2026 The Opportunity:Why did you become a librarian?Was it your passion to serve community? Was it your love of literature and reading? Was it a need to help people discover the world around them? Was it a desire to find a profession which values your lived experience?Regardless of your reason, we’re sure glad you did!Multnomah County Library is looking for a creative, charismatic Bilingual Spanish-speaking Youth Librarian to join our team at Rockwood Library! The hiring list created from this recruitment may be used to fill future positions.As a Bilingual Spanish-speaking Youth Librarian, you provide services to the communities served by &nbsp;a library location. You work closely with &nbsp;regional staff and systemwide colleagues and are a liaison between the local branch, regional, and systemwide Youth Services and cultural/language teams.&nbsp;In this role, you are a part of the We Speak Your Language cultural team, which is comprised of staff members who speak one of our core services languages: Chinese, Russian, Spanish and Vietnamese. Working from their assigned locations, The We Speak Your Language team connects immigrant and refugee communities to the information and resources they need to be successful in the United States. The team engages our communities with friendly guidance to help them navigate resources and opportunities that will allow them to enrich their lives. As a member of the Spanish We Speak Your Language group, you have access to a support network of peers who share your lived experiences and who will welcome you into the organization.In addition, you are responsible for connecting all patrons with the information and services they seek, building and maintaining professional relationships with patrons and community partners, and delivering a variety of professional-level library services. In particular, while you assist all patrons, you focus on serving youth (from birth to age 18), families, and those who work with youth. You perform the vital task of matching the personal, educational, and recreational needs of patrons with the appropriate information and resources, and of fostering literacy in youth and families.&nbsp;Upholding overarching professional librarianship values is key to this position in order to build trust within the community and grow the community’s trust in Multnomah County Library as a whole. You align those values with local community needs and establish the library location’s priorities based on the Library’s overarching strategic plan. &nbsp; The library is open and welcoming to all members of our community, including individuals who may be encountering hardships or challenges that affect their behavior and interactions. As a member of our team, you should possess the ability to work respectfully and capably with people from all backgrounds and age groups. You must demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor while working with customers, co-workers and community. In providing customer service, you may encounter situations that require de-escalation or assistance from a supervisor or Person-in-Charge. You may elect to serve as Person-in-Charge in the absence of a manager or supervisor. Your ability to exercise quick and mature judgment in dealing with potentially disruptive, physically dangerous or abusive customers and emergencies is crucial.To Qualify: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills:<ul><li>Master's degree in library science from an American Library Association accredited program.</li><li>Ability to speak, write and read English and Spanish fluently.</li><li>Thorough knowledge of and/or extensive experience with the Spanish-speaking community, demonstrated by your knowledge of the traditions, values, and customs of the community being served.</li><li>Strong cultural sensitivity and competency abilities.</li><li>Knowledge and understanding of the theories of child and adolescent learning and development and how those theories might impact library service from birth throughhigh school.</li><li>Experience with current and retrospective children's and teen literature, periodicals, audiovisual materials, web sites, electronic media and other materials that constitute a diverse and relevant youth collections.</li><li>Ability to pass a criminal records check, should a job offer be extended. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to employment.</li></ul>Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Two years of professional youth librarian experience.</li><li>Experience planning, preparing and implementing culturally sensitive programs (including storytimes) that are of interest to children, young adults, caregivers and adults working with children.</li></ul>Screening and Evaluation:&nbsp; The Application Packet:<ul><li>A completed online application</li></ul>Please only apply once for this opportunity.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>An evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates/interviews</li><li>Language assessment</li><li>Criminal records and reference checks</li></ul>Work Location: This position works onsite at Rockwood Library located at 17917 SE Stark Street, Portland, OR 97233Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public, Even During Disasters Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Anthony CesarioEmail:<a href="mailto:anthonyc@multco.us" target="_blank">anthonyc@multco.us</a>Phone:+1 (971) 4166884Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:7222 - Librarian

Bilingual Spanish Youth Librarian

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$30.14 - $36.91 HourlyDepartment:District AttorneyJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):January 14, 2026 The Opportunity:The Multnomah County District Attorney’s Officeis seeking applications for Victim Advocates to join our team of dedicated professionals.&nbsp;&nbsp;The Multnomah County District Attorney's Office is considered one of the nation’s leaders in innovative specialty court programs. We strive for a fair, open and just system that promotes public safety through effective prosecution.&nbsp; The Multnomah County District Attorney’s Office is committed to the open and balanced administration of justice – one that honors and respects diversity in all of its forms.&nbsp; MCDA is committed to full implementation of Victims’ Rights as embodied in Oregon law.Your role as a Victim Advocate is to ensure crime victims are informed and supported in the criminal and juvenile justice system. This will be done in a professional, meaningful way to accord them due dignity and respect. You will provide advocacy assisting crime victims and family members through the aftermath of a crime, orienting them to the criminal justice system, keeping them informed and ensuring their rights are honored at every step of the process.&nbsp;You will be working collaboratively with our Deputy District Attorneys, law enforcement, system and community partners to improve access, coordinate services and create system improvements to support victims and survivors.These positions are typically Monday through Friday from either 8:00am to 4:30pm or 8:30 am to 5:00 pm, as assigned by the Supervisor. 8:00am to 5:00pm with an hour-long lunch is also an option.The essential functions of this position include but is not limited to the following areas:Advocacy and Preparation&nbsp;<ul><li>Provide orientation to the criminal justice system, investigation process, and post-conviction systems.&nbsp;&nbsp;</li><li>Prepare and accompany victims to court hearings, law enforcement interviews, and other related meetings. Explain complex processes in a trauma-informed manner that allows victims to make informed decisions, including applicable rights and options for exercising their rights.</li><li>Assist victims with logistical issues to appear in court, such as transportation, interpreter services and childcare.&nbsp;&nbsp;</li><li>Assist with applications for Crime Victims’ Compensation and the Address Confidentiality Program. Provide referrals to other resources. Assist with restitution.</li><li>Assist victims/survivors in reporting new and historical crimes to law enforcement, documenting injuries.</li><li>Provide crisis intervention and conduct safety-planning as needed. This could include but is not limited to: working with victims/survivors to create personal safety plans, assisting victims/survivors with information about protective orders, communicating needs and perspectives to prosecutors, pretrial release and probation departments to support victims exercising their rights, increasing safety and keeping them informed.&nbsp;</li></ul>Crime Victim Notifications&nbsp;<ul><li>Provide notice to victims of crime about their rights as soon as practicable. Explain how to request specific rights and document all rights asserted. Provide information and options for exercising rights at each stage of the criminal justice process. This includes providing information about post-conviction systems and notifications.</li><li>Keep victims up to date on case status. Monitor cases for any qualifying action or hearing and provide timely notification over the phone, in person or in writing as appropriate.</li><li>Communicate with the prosecutor and all appropriate parties, information about victim participation, needs, accommodations, statements to the court and rights asserted.&nbsp;</li><li>Provide information about victim impact statements and other opportunities to address the court.</li><li>Establish and maintain accurate and current contact information for victims including alternate contacts.</li></ul>Community Engagement, Trainings and Reporting<ul><li>Assisting in the design and delivery of training, community outreach, and education for internal and external partners, members of the public and victims of crime. Participate in volunteer training and on-going volunteer meetings.</li><li>Provide feedback and attend victim services meetings/work groups; contribute to system improvements to better serve victims/survivors.</li><li>Complete required training including but not limited to State Victim Assistance Academy, Crime Victims’ Compensation Program, Address Confidentiality Program and Sexual Assault Victim Advocacy trainings.</li><li>Update computerized case tracking system. Maintain records, accurate case notes, data entry and communicate relevant case information.&nbsp;</li><li>Submit memorandum of activities and statistics for grant reports or court hearings as requested.</li></ul> Most Victim Advocate positions are full-time, however this list may be used to fill full-time, part-time, temporary, limited duration and on-call openings.&nbsp; If you are interested in joining our team of dynamic individuals, we encourage you to apply.TO QUALIFYWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of theselection process page.Required Minimum Qualifications / *Transferable Skills:<ul><li>Associate degree from an accredited college or university with course work in social work, psychology, sociology, criminal justice, or a related field.</li><li>(1) to four (4) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 3-6 years of qualifying training and/or experience).</li><li>Ability to work with people in crisis and understand the impacts of trauma, abuse and vicarious trauma.</li><li>Experience working with high level confidential information.</li><li>Ability to organize, prioritize and manage multiple tasks to meet deadlines.&nbsp;</li><li>Ability to work together as a team, collaborating and covering for coworkers.</li><li>Flexible and able to work well under pressure with time sensitivity.</li><li>Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.&nbsp;</li></ul>Preferred Special Qualifications/Transferable Skills:<ul><li>Advanced understanding of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity, and the ability to apply this to program and system practices.</li><li>Bilingual skill in Spanish is preferred.</li><li>Knowledge of resources and agencies that support victims/survivors.&nbsp;</li><li>Experience providing direct services to victims of crime and/or knowledge of victim advocacy, criminal justice procedures, or victim rights under Oregon law.</li><li>Bachelor's degree from an accredited college or university with course work in criminal justice, social work, psychology, sociology, or a related field.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.Other:<ul><li>Candidates must successfully pass a thorough criminal background check and post-offer urine drug screen.</li></ul>You will be asked to sign a disclosure statement about the arrests and convictions of immediate family members and close relations pursuant to our policy regarding Outside Associations. Immediate family is defined to include parents, spouse, spouse equivalent, brother, sister, children, grandparents, or any individual where the relationship is close or intimate, or a roommate. An answer of "Yes" to any Outside Associates will not automatically disqualify an applicant.SCREENING AND EVALUATIONThe Selection Process:For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of application materials for minimum qualifications</li><li>Oral exam</li><li>Consideration of top candidates</li><li>Background and reference checks</li></ul>Pay Equity: Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered.&nbsp; The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials.&nbsp;On average, candidates new to county service will most likely be offered compensation in the lower to possibly mid-level of the salary range.Note:Please be mindful of checking your email inbox for messages upon submitting your application. You may be emailed requesting for additional items from the Recruiter or hiring manager. If a response is not received in a timely manner your application may not be considered.Application Requirements: Please ensure all the items are included in the application as missing items may be deemed as incomplete application.Please be thorough, as these materials will be scored and determine your eligibility for an interview.1. An online application demonstrating you meeting minimum qualifications.2. Resume:&nbsp; Please include all related experience (paid or unpaid). Please be specific about your experience as it relates to the Essential Job Functions, To Qualify, and Specific KSAs sections above.) Resume should include the following for each employer: name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.3. Cover letter answering the following questions:<ul><li>Please describe your education, training, and experience related to providing direct services to individuals from a variety of backgrounds (individuals who have experienced trauma, individuals who face barriers to accessing support and services independently, individuals in crisis, etc.). What direct services did you provide and to whom? What skills did you utilize when providing these services (e.g. de-escalation, resource navigation, etc.)</li><li>Please provide an example of a role where you worked in a high-volume, time-sensitive, and collaborative environment. In your response, include any relevant details such as caseload numbers, external deadlines, working partnerships, complex needs etc.&nbsp; Name the specific tools or technology you’ve relied on to stay organized.</li><li>Please describe your education, training, and experience related to the criminal justice system, and supporting victims who are navigating the criminal justice system.</li></ul>Attention: Please ensure all the items are included in the application as missing items may be deemed as incomplete application.Please be thorough, as these materials will be scored and determine your eligibility for an interview.Additional InformationType of Position: This hourly union-represented position is eligible for overtime.Multnomah County offers a comprehensive benefit package to all eligible employees.&nbsp; A few highlights include:<ul><li>Health insurance (medical, dental, vision, Rx through Moda or Kaiser Permanente).</li><li>Public Employees Retirement Service (PERS) Pension Plan</li><li>Generous paid leave.</li><li>Life insurance, short-term and long-term disability insurance.</li><li>Optional deferred compensation and flexible spending accounts.</li><li>Access to a free TriMet bus pass.</li><li>Wellness resources.</li></ul>Serving the Public, Even During Disasters:&nbsp;Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.&nbsp;In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Collette CarrEmail:<a href="mailto:collette.carr@mcda.us" target="_blank">collette.carr@mcda.us</a>Phone:+1 (503) 4335456Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6247 - Victim Advocate

Victim Advocate-District Attorney's Office

JOB SUMMARY This position requires the employee to facilitate and maintain the development of strong and engaged bargaining units. &nbsp;The employee is part of the Oregon Nurses Association (ONA) labor department, which empowers healthcare workers to advocate for themselves, their patients, their families, and their communities.COMPENSATION AND BENEFITS: This is a full time, exempt position. The salary is based on applicable years of experience applied to the wage scale outlined in the union staff ’s collective bargaining agreement.Effective July 1, 2024 ONA offers an annual starting salary range for this position of $77,998 to $112,495 depending on experience. The total salary range for this position is currently $77,998 to $140,620 annually.ONA also offers an exceptional benefits package including 100% employer paid medical, dental and vision premiums, as well as employer paid long and short-term disability and life insurance. Opportunity to enroll in 401K plan after 6 months of employment which includes a 3% employer contribution, with additional longevity contributions after 5 years. Union members are also enrolled in a union pension plan. &nbsp;Annual PTO is 25 vacation days, 8 personal days and 12 sick leave days.OUR COMMITMENT TO EQUITY AND FAIRNESS ONA is deeply committed to diversity and inclusion in its hiring practices. We are an affirmative action, equal opportunity employer. Our employment decisions are made without regard to race, color, religion, gender, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status. Women and people of color are encouraged to apply.TO APPLY: To apply for this position, please upload your application and resume here (applications which do not include a resume will not be considered):&nbsp; <a href="https://secure.entertimeonline.com/ta/ONAG18.careers?ShowJob=453317763" target="_blank">https://secure.entertimeonline.com/ta/ONAG18.careers?ShowJob=453317763</a>

Oregon Nurses Association

Internal Labor Representative (Tualatin/Portland Metro Area)

OverviewNot just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That’s right, our Members own us and we are here to serve them with the best customer service out there! Our Contact Center team sits in our Clackamas Operations Contact Center and are the first line of communication with our Members who call in for a variety of questions, transactions and other financial services and needs. Through an interactive, responsive and consultative approach, Contact Center Representatives are responsible for effectively handling in-bound calls and emails from our Members and are passionate about providing extraordinary Customer Service. They use knowledge of financial products, services, procedures, as well as customer service skills to conduct a variety of account transactions, provide information and support, address and resolve issues/concerns and refer business to callers in a manner exceeding customer service satisfaction. OnPoint employees are rewarded, acknowledged and appreciated! We take care of our Members and OnPoint takes care of us by offering employees a generous vacation package, incentives, competitive hourly pay, 100% - paid employee medical, dental and vision premiums, Tri-Met / parking passes, 401k matching, tuition reimbursement and more!Responsibilities&nbsp;<ul><li>Effectively communicates with members and colleagues on general and complex inquiries and skillfully use customer service skills to find resolutions and answers to inbound calls and emails. Identifies solutions leading to the retention and the building of member relationships while consistently maintaining a high level of customer service. </li><li>Exceeds customer service standards while maintaining peer average call volume. </li><li>Answer all inbound calls by welcoming callers in a polite, friendly and professional manner. Continue great customer service throughout the phone call by thanking caller by name, demonstrating interest and willingness to help, projecting energy in tone, being friendly and genuine and ensuring callers’ needs are fulfilled. </li><li>Effectively handle high inbound call volume while representing Credit Union in a friendly and professional manner while providing exceptional customer service to Members. </li><li>Answers questions, troubleshoots requests and brings appropriate resolution to account problems. </li><li>Maintains knowledge of all products, services, and processes offered by the Credit Union to effectively build member relationships and provide superior customer service. </li><li>Refers financial products and services and meet established referral goals set by Contact Center Manager. </li><li>Understands the practices of various support departments and the overall impact on customer service and the work flow. </li><li>Is knowledgeable of and adheres to established policies, procedures and processes and exercises appropriate approval authority. </li><li>May assist in training new and existing employees, in conjunction with Contact Center management and the Training Department. </li><li>May perform outbound calling to build member relationships. </li><li>Perform other duties as assigned.</li></ul>Knowledge, Skills &amp; Competencies<ul><li>Possesses excellent written and oral communication skills. Use language effectively to gather information and facilitate the exchange of thought and ideas. Expresses self clearly and logically. </li><li>Possesses exceptional analytical skills and use of sound judgement. Is competent at applying logic to solve problems. </li><li>Is proficient in arithmetic, ten-key and basic computer skills </li><li>Competently handles a variety of task simultaneously independently. </li><li>Competently works under pressure, is skilled at calmly diffusing highly charged situations and works with a sense of urgency. </li><li>Proficient at researching and analyzing information. </li><li>Possesses strong interpersonal skills. Possesses excellent collaboration skills and uses positive communication techniques in order to effectively resolve conflict.</li><li>Is a quick and thorough learner and competently applies newly learned information. </li><li>Is quick to adopt and support frequent updates and changes. </li><li>Must be detail oriented and skilled in data entry.&nbsp;</li></ul>Requirements <ul><li>High School Diploma or equivalent </li><li>Preferred one year customer service experience </li><li>Application of basic computer skills </li><li>Preferred previous job duties in a CSR / Customer Service Representative titled position </li><li>Knowledge of financial institutions and bilingual skills a plus </li><li>Experience in the use of general math, experience with ten-key and basic computer skills</li><li>&nbsp;Must have Saturday availability </li></ul>Additional InformationStarting Pay: $22.25 per hour with no previous banking experience! See what it is like to be a Contact Center Representative at OnPoint: <a href="https://onpointcu.wistia.com/medias/wjjgdaj8bx&amp;nbsp" target="_blank">https://onpointcu.wistia.com/medias/wjjgdaj8bx&amp;nbsp</a>;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyMember ServicesJobFunctionMember ServicesPayTypeHourly

Contact Center Representative I

OverviewThe Card Services Specialist is responsible for providing support to internal and external members on all debit card maintenance related inquiries. This position is responsible for working OnPoint ATM disputes, problem-solving, providing solutions and education for staff and members, processing card maintenance requests, and have a firm understanding of debit card systems, including vendor platforms. The Card Services Specialist 1 will have a comprehensive understanding of Credit Union policies and procedures, ATM/POS, and all debit card services provided by the Card Services department in order to assist members and staff with their inquiries and responsibilities.Responsibilities<ul><li>Responsible for the resolution of daily inquiries relative to debit cards, including direct member inquiries or those on behalf of Member Services or Branch personnel. </li><li>Exemplifying best in class service while providing education to our internal and external members.&nbsp;</li><li>Work appropriate and timely handling of OnPoint ATM disputes and research, and ensures chargebacks are filed according to regulations. </li><li>Oversees card reissue cycles, the ordering, cancelling, and inventory maintenance of credit/debit and ATM cards, and security of the same. </li><li>Evaluate debit velocity limit restrictions with staff and members, and discuss criteria required to increase limits.</li></ul>Additional Responsibilities<ul><li>Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions.</li><li>Provide professional, high-quality service to our members and all fellow employees.</li><li>Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks. </li><li>Effective time management and prioritization of tasks and assignments.&nbsp;</li></ul>Knowledge, Skills, and Abilities<ul><li>Effective verbal and written communication skills, ability to clearly document changes in procedures</li><li>Solid understanding of financial institution operations policies, procedures and applicable regulation</li><li>Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary</li><li>Collaborative team-mentality combined with critical thinking; empowered to provide input</li></ul>Requirements<ul><li>Education: High School diploma or equivalent required</li><li>40 hours per week</li><li>Tuesday - Saturday work schedule</li><li>Hybrid role</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyPaymentsJobFunctionPaymentsPayTypeHourly

Card Services Spec I

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$30.63 - $42.88 HourlyDepartment:Department of County Management (DCM)Job Type:Regular Non-RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):January 20, 2026 The Opportunity:<h4>Overview</h4>This recruitment will close when 150 applications are received or January 20, 2026 at 11:59 PM, whichever comes first. Please apply without delay!Start Your Career in Public Service as a Budget Technician at Multnomah County!Are you eager to kickstart your career in finance and make a real difference in your community? Multnomah County's Central Budget Office is looking for an enthusiastic and detail-oriented Budget Technician to join our team. No experience in budgeting? No problem! We're ready to train the right person to become a vital part of our finance operations.This is a fantastic opportunity for someone who loves working with numbers, is super organized, and wants to learn the ropes of public finance. You'll play a crucial supporting role, helping us manage the county's financial resources so we can provide essential services to our residents.What you'll get to do (and learn!):<ul><li>Support Budget Operations: Help with the day-to-day tasks that keep our budget office running smoothly, like data entry, processing financial documents, and maintaining records.</li><li>Assist with Analysis: Learn how to pull reports and gather financial data that our Budget Analysts use to make important decisions.</li><li>Be a Data Detective: Help ensure the accuracy of our financial information. You'll be a pro at catching details.</li><li>Team Up: Work closely with other budget professionals, learning from their expertise and contributing to a collaborative environment.</li><li>Grow Your Skills: We'll provide training on budget processes, financial software, and the ins and outs of government finance.</li></ul>What we're looking for:<ul><li>Strong organizational skills and a keen eye for detail.</li><li>Comfortable working with numbers and basic math.</li><li>Good communication skills – you're ready to learn and ask questions.</li><li>Proficiency with Microsoft Office Suite, especially Excel, or a willingness to learn quickly.</li><li>A positive attitude and a strong desire to learn and grow in a professional environment.</li></ul>Why Multnomah County is a great place to start your career:<ul><li>Learn and Grow: We're committed to your professional development. This role is designed to teach you valuable skills that will set you up for success.</li><li>Make a Real Impact: Even as an entry-level position, your work contributes directly to helping our community.</li><li>Supportive Team: Join a friendly and dedicated group of professionals who are passionate about public service.</li><li>Stable Career: Public service offers great stability and a chance to build a long-term career.</li><li>Great Benefits: Enjoy competitive pay and a comprehensive benefits package.</li></ul>If you're ready to roll up your sleeves, learn a ton, and start a rewarding career in public finance, we encourage you to apply! We're excited to help you grow.Are you ready to take the first step towards a career in public finance?<h4>To Qualify</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills*:<ul><li>Equivalent to an associate's degree; and&nbsp;</li><li>One (1) year of experience</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Proficiency in Microsoft Office and Google Workspace&nbsp;</li><li>Advanced Excel skills</li><li>Data Visualization skills</li><li>Familiarity with Enterprise Resource Planning (ERP) systems</li><li>Attention to detail</li><li>Experience communicating clearly and concisely, written and verbal</li><li>Ability to interpret and apply accounting and fiscal-related laws, ordinances, rules, regulations, policies and procedures</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.&nbsp;<h4>Screening and Evaluation&nbsp;</h4>The Application Packet: Your completed application must include the following items:<ul><li>A completed online application.</li><li>A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, and if applicable the number of employees under your supervision.</li><li>A cover letter that expands on your resume and addresses&nbsp;<ul><li>why you are interested in this position and;</li><li>demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.</li></ul></li></ul>Note: The application,&nbsp;resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, addressing how you meet the minimum and any preferred qualification listed, as these materials may be scored and determine if you move forward in the process.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications: We may do an additional preferred review, phone screen, and/or send out additional supplemental questions to identify those highest qualified.</li><li>Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.</li><li>Background check and reference checks: All finalists must pass reference checks and some departments may require a criminal records check.</li></ul>Additional DetailsThis recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.Type of Position: This is an hourly, non-represented position that is eligible for overtime.Schedule: Monday - Friday; There may be some flexibility with scheduling, and daily start and end times.&nbsp;Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. 501 SE Hawthorne Blvd, Portland, Oregon 97214. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah Building, 501 SE Hawthorne Blvd, Portland, OR 97214.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Jessi RhodesEmail:<a href="mailto:jessi.rhodes@multco.us" target="_blank">jessi.rhodes@multco.us</a>Phone:+1 (503) 9888396 x88396Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9728 - Budget Technician

Budget Technician

<h3>Job Description:</h3>Financial Consultant If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients. The Purpose of Your Role Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. The Expertise We’re Looking For <ul><li>Previous success in building relationships, uncovering needs and recommending solutions </li></ul><ul><li>FINRA Series 7 &amp; 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire </li></ul><ul><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility </li></ul><ul><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one </li></ul>The Skills You Bring <ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions </li></ul><ul><li>Being coachable, collaborative, and curious are your "go to" attributes </li></ul><ul><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive </li></ul><ul><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations </li></ul><ul><li>Extensive knowledge of investment solutions </li></ul>Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding! The Value You Deliver <ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals </li></ul><ul><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future </li></ul><ul><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills </li></ul><ul><li>You have a steadfast commitment to your clients while making a positive impact in the community </li></ul><h3>Certifications:</h3>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Consultant - Tigard, OR

<h2>JOB SUMMARY</h2>The Program Assistant (PA) role is an administrative support role for Oregon Nurses Association (ONA).&nbsp; This position may support various departments and other administrative support needs as assigned. Project management is also part of this position.&nbsp;PA's must be able to independently organize, prioritize, and coordinate the daily assignments received from staff in a timely and efficient manner in order to meet deadlines and department objectives, while being able to facilitate long-range project facilitation.<h2>QUALIFICATIONS:</h2><ul><li>A minimum of three years administrative experience that is relevant to the responsibilities of the position. Labor organization experience strongly preferred.&nbsp;</li><li>Must possess excellent business writing, editing and proofreading skills with a strong ability to communicate both orally and in writing.</li></ul><h2>JOB SUMMARY</h2>The Program Assistant (PA) role is an administrative support role for Oregon Nurses Association (ONA).&nbsp; This position may support various departments and other administrative support needs as assigned. Project management is also part of this position.&nbsp;PA's must be able to independently organize, prioritize and coordinate the daily assignemtns received from staff in a timely and efficient manner in order to meet deadlines and department objectives, while being able to facilitate long range project facilitation.<h2>QUALIFICATIONS:</h2><ul><li>A minimum of three years administrative experience that is relevant to the responsibilities of the position. Labor organization experience strongly preferred.&nbsp;</li><li>Must possess excellent business writing, editing and proofreading skills with a strong ability to communicate both orally and in writing.</li></ul><h2>HOURS AND TRAVEL:&nbsp;</h2>ONA&nbsp;works&nbsp;with&nbsp;healthcare&nbsp;workers who&nbsp;work&nbsp;across&nbsp;the&nbsp;state&nbsp;in&nbsp;24/7&nbsp;facilities.&nbsp;By&nbsp;the &nbsp;nature&nbsp;of&nbsp;this&nbsp;work,&nbsp;there&nbsp;are&nbsp;times&nbsp;where&nbsp;travel,&nbsp;working nights,&nbsp;and&nbsp;overnight stays&nbsp;are&nbsp;required.<h2>COMPENSATION AND BENEFITS:</h2>This is a full time, non-exempt position. The salary is based on applicable years of experience applied to the wage scale outlined in the union staff ’s collective bargaining agreement.ONA offers an hourly starting pay range of $33.40 to $51.87 depending on experience.ONA also offers an exceptional benefits package including total employer coverage of costs (100%) to medical, dental and vision premiums, as well as employer paid long and short-term disability and life insurance. Opportunity to enroll in 401K plan after 6 months of employment which includes a 3% employer contribution, with additional longevity contributions after 5 years. Union members are also enrolled in a union pension plan. &nbsp;Annual PTO is 25 vacation days, 8 personal days and 12 sick leave days.<h2>OUR COMMITMENT TO EQUITY AND FAIRNESS</h2>ONA is deeply committed to diversity and inclusion in its hiring practices. We are an affirmative action, equal opportunity employer. Our employment decisions are made without regard to race, color, religion, gender, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status. Women and people of color are encouraged to apply.&nbsp;

Program Assistant

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint. Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented. Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li></ul>This is a 100% commission-based role.Estimated annual earnings for this role range from $34,800 to $350,000 based on projected sales volume.Benefits:Comprehensive medical, dental, and vision coverageEmployer-matched 401(k) up to 5%11 company-paid holidaysTuition reimbursementAt OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyOnPoint MortgageJobFunctionOnPoint MortgagePayTypeHourly

94 Jobs in Gresham, OR, USA