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ResponsibilitiesHowmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of quieter, more fuel-efficient aero engines and cleaner power generation. Howmet Dover Casting is a world-class supplier of complex, investment-cast turbine airfoils and other components for the aircraft engine and industrial gas turbine industries. Howmet Dover Alloy is a world-class supplier of vacuum and air-melted nickel- and cobalt-based superalloys to aerospace, gas turbine, medical and other high-technology industrial markets.Howmet Aerospace is currently looking an&nbsp;Etcher&nbsp;to join our Howmet Casting located in Dover, New Jersey. The work hours for this&nbsp;Midnight&nbsp;Shift are&nbsp;Sunday Night - Thursday Night 10:30p - 7:00a. Training would occur Monday - Friday 6:30A - 3:00P.New Hire Starting Hourly Rate: $24.79; After 12 Months: $27.35Position will receive an hourly "shift premium" while assigned to an off-shift.Along with your pay, our company provides you with a comprehensive package of benefits that is competitive with other leading companies. Some of our benefits include: Paid vacation each year, based on length of service; 13 paid holidays per year; 401(k) Retirement Savings Plan, company may match a percentage of your pre-tax contributions; Employer contribution to your Retirement Savings Plan account each pay period; Medical/Prescription Drug/Dental/Vision benefits offered upon hire; Employee Life Insurance, Employee Assistance Program (EAP), Tuition Assistance Program; Free fitness center membership.POSITION OVERVIEW&nbsp;Etcher’s are responsible to dipping the castings in a chemical sequence to clean the metal. &nbsp;This is a certified position requiring 400 hours of training.ENVIRONMENTAL HEALTH &amp; SAFETY RESPONSIBILITIES&nbsp; •&nbsp;&nbsp; &nbsp;Expected to assist in the implementation of Alcoa/Howmet’s EHS value and policy statement and its accompanying principles. •&nbsp;&nbsp; &nbsp;Comply with all department, facility, Corporate and Regulatory EH&amp;S regulations. •&nbsp;&nbsp; &nbsp;Wear all required personal protective equipment. •&nbsp;&nbsp; &nbsp;Report all job related illness and injuries. (Per employee handbook). •&nbsp;&nbsp; &nbsp;Report all Safety, Health &amp; Environmental concerns to your supervisor in a timely manner. •&nbsp;&nbsp; &nbsp;Attend all EH&amp;S training.ESSENTIAL JOB FUNCTIONS &nbsp; •&nbsp;&nbsp; &nbsp;Tests acid to ensure its strength is with in specifications using test plates at the beginning of each shift.&nbsp; •&nbsp;&nbsp; &nbsp;Loads castings into racks and baskets to prepare parts for the etching process.&nbsp; •&nbsp;&nbsp; &nbsp;Dips racks/baskets into ferric acid and water tanks to prep grain for inspection.&nbsp; •&nbsp;&nbsp; &nbsp;Unloads parts from the racks/baskets to get them ready to be oven dried.&nbsp; •&nbsp;&nbsp; &nbsp;Places parts into the hot air oven to dry for inspection. •&nbsp;&nbsp; &nbsp;Records data on parts for company records using the Lot Trace System.&nbsp; •&nbsp;&nbsp; &nbsp;Replaces acid to maintain acid strength using pumps and drums when the acid is weak. •&nbsp;&nbsp; &nbsp;Swabs rework parts to ensure that acid solutions can adhere to the parts using a swab and ferric acid solution when rework parts arrive on etch line.&nbsp; •&nbsp;&nbsp; &nbsp;Verifies the number of parts to ensure it matches the ticket in the Lot Trace System.&nbsp; •&nbsp;&nbsp; &nbsp;Moves parts to crystal verification to continue the flow of the parts.&nbsp; •&nbsp;&nbsp; &nbsp;Must become certified to remain in position •&nbsp;&nbsp; &nbsp;Assuring all equipment are in proper working condition. •&nbsp;&nbsp; &nbsp;Performing system capability checks as specified in the prescribed method display board •&nbsp;&nbsp; &nbsp;Operator must score 100% on the practical test&nbsp;INTERPERSONAL RESPONSIBILITIES&nbsp; Has daily contact with employees in their own and other departments as well as management in other departments. &nbsp;Occasional contact is had with business representatives as well as auditors. SUPERVISION &nbsp;Under the direct supervision of the shift group leader, department supervisor and manufacturing manager. &nbsp;The Etcher does not have supervisory responsibility for any other employees, however, he or she may be asked occasionally to train new employees.QualificationsBASIC QUALIFICATIONS •&nbsp;&nbsp; &nbsp;This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items. •&nbsp;&nbsp; &nbsp;Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. •&nbsp;&nbsp; &nbsp;High School diploma or GED from an accredited institution •&nbsp;&nbsp; &nbsp;No relocation benefit is offered for this position. &nbsp;Candidates residing within a 50 miles radius of Dover NJ will only be considered.PREFERRED QUALIFICATIONS •&nbsp;&nbsp; &nbsp;Ability to communicate effectively (verbal and written) •&nbsp;&nbsp; &nbsp;Must be able to work flexible hours including night and weekends with little advanced notice •&nbsp;&nbsp; &nbsp;Experience working with chemicals a plus •&nbsp;&nbsp; &nbsp;Must be able to (after proper training) pass a Level I certification test after 420 hours. •&nbsp;&nbsp; &nbsp;Must pass a visual exam.PHYSICAL DEMANDS/EQUIPMENT USED •&nbsp;&nbsp; &nbsp;Frequent lifting of up to 25 pounds •&nbsp;&nbsp; &nbsp;Hot manufacturing work environmentDisclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> AboutThe Howmet engines business produces world-class aerospace engine components, including investment castings, fasteners, rings and forgings. Our vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts enable the next generation of quieter, cleaner and more fuel-efficient aerospace engines. Able to supply more than 90% of structural and rotating aerospace engine components.

Howmet Aerospace

Production Worker (Etcher - 2nd Shift)

ResponsibilitiesHowmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of quieter, more fuel-efficient aero engines and cleaner power generation. Howmet Dover Casting is a world-class supplier of complex, investment-cast turbine airfoils and other components for the aircraft engine and industrial gas turbine industries. Howmet Dover Alloy is a world-class supplier of vacuum and air-melted nickel- and cobalt-based superalloys to aerospace, gas turbine, medical and other high-technology industrial markets.Howmet Aerospace is currently looking a Tool Mechanic to join our Dover Casting group in Dover, New Jersey. The work hours for this&nbsp;Afternoon Shift are Monday - Friday 3:00p - 11:00p. Training may be on 1st shift for several months (Monday - Friday 7A - 3P).New Hire Starting Hourly Rate:$25.56; After 12 Months:&nbsp;$28.23Position will receive an hourly "shift premium" while assigned to an off-shiftAlong with your pay, our company provides you with a comprehensive package of benefits that is competitive with other leading companies. Some of our benefits include: Paid vacation each year, based on length of service; 13 paid holidays per year; 401(k) Retirement Savings Plan, company may match a percentage of your pre-tax contributions; Employer contribution to your Retirement Savings Plan account each pay period; Medical/Prescription Drug/Dental/Vision benefits offered upon hire; Employee Life Insurance, Employee Assistance Program (EAP), Tuition Assistance Program; Free fitness center membership.POSITION OVERVIEWPerforms maintenance duties on production equipment not requiring major repairs in the metal work cell.&nbsp;ENVIRONMENTAL HEALTH AND SAFETY RESPONSIBILITIES<ul> <li>Expected to assist in the implementation of EHS Values and policy statements and accompanying principals.</li> <li>Comply with all department, facility, corporate and regulatory EHS regulations.</li> <li>Wear all required personal protective equipment (PPE).</li> <li>Report all job related illness and injuries (Per Employee Handbook).</li> <li>Report all safety, health and environmental concerns to your supervisor in a timely manner.</li> <li>Attend all EHS training.</li></ul>ESSENTIAL JOB FUNCTIONS&nbsp;<ul> <li>Equipment includes buffing jacks, abrasive belt machines, air and electric hand pieces and vibrating finishing machines.&nbsp; &nbsp; &nbsp; Services finishing equipment in Manufacturing.</li> <li>Responsible for bringing supplies to the stations</li> <li>Prepares buffs and adjusts belting machines.</li> <li>Installs new sleeves and collets for stoning machines.&nbsp; Fabricates spindles.</li> <li>Performs preventative maintenance on this equipment to insure proper operation.</li> <li>Maintains equipment control records.</li> <li>Installs lighting fixtures and holders for equipment.&nbsp;</li> <li>May set up jigs and fixtures.</li> <li>Performs other duties as might be assigned by supervision, may include carting work or other manufacturing ops.</li> <li>Order department supplies&nbsp;</li> <li>May need to work daily and weekend overtime to repair and maintain department equipment.&nbsp;</li> <li>Maintains work areas assigned in a clean, orderly, and safe condition.</li> <li>Follows all applicable safety rules. Works in a safe manner at all times.</li> <li>Responsible for daily EHS and Quality checks.</li></ul>QualificationsBASIC QUALIFICATIONS •&nbsp;&nbsp; &nbsp;Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. •&nbsp;&nbsp; &nbsp;This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items. •&nbsp;&nbsp; &nbsp;No relocation benefit is offered for this position. Candidates residing within a 50 miles radius of Dover NJ will only be considered.&nbsp;•&nbsp;&nbsp; &nbsp;High School diploma or GED from an accredited institutionPREFFERED QUALIFICATIONS&nbsp; •&nbsp;&nbsp; &nbsp;Good visual accuracy and strong hand eye coordinationPHYSICAL DEMANDS&nbsp; •&nbsp;&nbsp; &nbsp;Frequent sitting and/or standing, weather dependent temperatures, manufacturing environment. •&nbsp;&nbsp; &nbsp;Occasional lifting of up to 25 pounds •&nbsp;&nbsp; &nbsp;Use of gages, hand guns, belt machines and other measurement and finishing tools.Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> AboutThe Howmet engines business produces world-class aerospace engine components, including investment castings, fasteners, rings and forgings. Our vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts enable the next generation of quieter, cleaner and more fuel-efficient aerospace engines. Able to supply more than 90% of structural and rotating aerospace engine components.

Tool Mechanic - Grind/Metal Dept - 2nd Shift

<h3>Job Description:</h3>Director, Brokerage RiskThe Brokerage Risk team advises Fidelity’s dynamic individual investor businesses building lifetime relationships with self-directed clients and helping them save and invest. You be responsible for advancing critical components of our risk governance program, which covers a wide array of brokerage products and services, brokerage operations, retail client services, and digital product and engineering initiatives.The Expectations for this Role<ul><li>Advise senior leadership on operational risks and risk mitigation strategies</li><li>Support and participate in risk governance meetings, including risk committee(s)</li><li>Lead a team responsible for identifying, assessing, and monitoring risk</li><li>Proactively identify, assess, and monitor operational risks and remediation action plans</li><li>Develop and track business unit key risk indicators to monitor operational risk profiles</li><li>Coordinate risk assessment program with other second-line-of-defense leaders and functions to optimize cross-functional effectiveness</li><li>Collaborate with other lines of defense to identify emerging risks and opportunities</li><li>Timely investigate incidents, determine root cause, and advise on corrective actions</li><li>Oversee Brokerage issue management to ensure compliance with enterprise risk requirements</li><li>Build effective working relationships with business leaders and cross-functional partners</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree (required)</li><li>MBA, Juris Doctor, or other master’s degree with strong academic credentials (preferred)</li><li>8-10+ years of risk, compliance, legal, or audit experience at complex financial services institutions, e.g., asset managers, banks, regulatory agencies (required)</li><li>Experience independently delivering on the expectations for this role (required)</li><li>Experience with brokerage products and services, brokerage operations, or client service operations – including familiarity with regulatory requirements (required)</li><li>Ability to deliver engaging, compelling, and persuasive presentations and reporting (required)</li><li>Exceptional judgment and analytical skills – you will need to excel at quickly analyzing complex risk and business issues in a variety of substantive areas (required)</li><li>Experience with Archer GRC (preferred)</li></ul>Behavioral Attributes<ul><li>Exhibits executive presence and effectively persuades and influences senior leaders</li><li>Leads, develops, and inspires high-performing teams</li><li>Demonstrates exceptional attention to detail and communications skills</li><li>Drives outcomes in a fast-paced, distributed, and complex environment</li><li>Builds and maintains effective working relationships across businesses and support functions</li><li>Balances pace over perfection</li></ul>The TeamBrokerage Risk supports the retail distribution arm of Fidelity Investments focused on enabling self-directed customers to achieve their financial goals. Brokerage Risk is a dedicated team of risk professionals who partner directly with business leaders and cross-functional partners to ensure comprehensive risk management throughout the brokerage businesses – from the frontline to executive leadership. As part of this team, you will help deliver risk advisory support on major firm initiatives and new products and services that directly impact more than 18 million self-directed investors.The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Risk

Fidelity Investments

Director, Risk

<h3>Job Description:</h3>The RoleAsset Management Technology (AMT) provides worldwide technology and support to all the Investment Management, Research, Trading and Investment Operations functions. We are seeking a highly skilled Java Developer to join our Investment Risk Technology team. This role is central to building and evolving our Portfolio Risk and Analytics platform, which powers risk insights across multi-asset portfolios.The Responsibilities You Will Have:<ul><li>Design and develop scalable, high-performance Java applications for portfolio risk computation and analytics.</li><li>Collaborate with quantitative researchers and risk managers to develop models and methodologies into production systems.</li><li>Build APIs and services to deliver real-time and batch risk metrics to stakeholders.</li><li>Optimize data pipelines and computation frameworks for large-scale risk simulations.</li><li>Ensure system reliability, transparency, and auditability across the risk platform.</li><li>Participate in code reviews, architecture discussions, and agile ceremonies.</li></ul>The Expertise and Skills You Bring:<ul><li>Strong proficiency in Java, with experience in building distributed systems.</li><li>Solid understanding of multithreading, memory management, and performance tuning.</li><li>Experience with microservices architecture, RESTful APIs, and messaging systems (e.g., Kafka).</li><li>Familiarity with financial instruments and risk concepts such as VaR, stress testing, scenario analysis.</li><li>Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.</li><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>Experience with cloud platforms (AWS) and container orchestration (Kubernetes, Docker).</li><li>Exposure to data technologies and time-series databases.</li><li>Prior experience in investment risk, portfolio analytics, or financial modeling.</li><li>Ability to mentor junior developers and contribute to technical leadership.</li></ul>The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Full Stack Engineering (Individual Contributor)

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

U.S. Renal Care

Dialysis Patient Care Technician

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Reporting to the Vice President, Global Dining Business Enablement, the Manager, Business Operations will be instrumental in driving core initiatives and governance processes that strengthen operational discipline and readiness across the Global Dining organization. This individual will play a pivotal role in ensuring that Global Dining (inclusive of Resy, Tock, Rooam, and integrated partners) maintains a strong control environment, with a focus on audit readiness, risk mitigation, and process improvement. This person will collaborate cross-functionally with American Express stakeholders in Product, Engineering, Risk, Compliance, Privacy, Servicing, and Marketing to guide the business through rigorous control, compliance, and operational excellence standards. A successful candidate will demonstrate exceptional program management capabilities, strategic thinking, and the ability to operationalize and scale complex business initiatives with a governance-first mindset.Key Responsibilities:<ul><li>Serve as program manager across key initiatives that support the operational scalability and governance maturity of the Global Dining business.</li><li>Drive end-to-end ownership of audit readiness activities, including evidence collection, control testing coordination, and stakeholder alignment to support internal and external reviews.</li><li>Lead the ongoing development, execution, and enhancement of Process Risk and Control Self-Assessments (RCSA) across critical Global Dining processes.</li><li>Manage issue identification, root cause analysis, corrective action planning, and implementation tracking in partnership with risk SMEs and second-line teams.</li><li>Support the development and refinement of business processes, ensuring alignment with compliance standards and operational excellence frameworks.</li><li>Serve as the central business point of contact to guide initiatives through compliance, control management, and other required governance and approval flows.</li><li>Create clear process documentation, including process flows, standard operating procedures (SOPs), and operational toolkits to drive consistency and scalability.</li><li>Anticipate and proactively mitigate delivery risks and reengineer processes to accelerate speed to market without compromising control integrity.</li></ul>Qualifications:  &nbsp;<ul><li>Outstanding interpersonal, communication, and influencing skills with the ability to work with business partners across different functions and with colleagues at all levels &nbsp;</li><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions, particularly in areas of understanding compliance, risk management, and operational excellence principles&nbsp;</li><li>Ability to deliver results against timelines, prioritize, and implement processes&nbsp;</li><li>Excellent program management skills to lead end-to-end partnership delivery across several key verticals simultaneously – product development, engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc.&nbsp;</li><li>Self-starter that can excel in a dynamic environment by driving decision-making and adapting to change&nbsp;</li><li>Passion for restaurants and desire to work on dining landscape&nbsp;</li><li>Bachelor's Degree required &nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Manager-Business Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.&nbsp;We are seeking a Manager Product Development – Reporting &amp; Data Visualization, who will manage the Global Offers Marketing Measurement and Insights Digital Product. As a core member of a digital product team, you will be responsible for enabling digital experiences across various channels (tableau dashboard, web dashboard, e-mail) for internal and external users of this data insights product. In addition, you will lead the development of the reporting strategy for the team and its platforms including operational, program-level, and usage reporting. You will have the opportunity to conduct deep data analysis by using large datasets and find the most effective way to visualize and design the presentation of core metrics and insights.This role is part of the Amex Offers Digital Media Product team. We provide the technical capabilities to enable sourcing, setup, targeting, fulfilment, and measurement of Amex Offers campaigns. Our platforms are part of the Digital Offers Ecosystem; a collection of teams and capabilities that are responsible for the end-to-end implementation of Amex Offers.Responsibilities:<ul><li>Set vision, strategy and priorities for merchant insights products, including reporting suite for internal colleagues as well as merchants</li><li>Research and understand colleague and customer needs to inform data strategy, requirements and product roadmap</li><li>Setting a strategic vision &amp; tone by assessing business needs, developing relevant analytical solutions, researching new methods as needed, and applying best practices across markets</li><li>Closely partnering with Technologies in an Agile product development environment</li><li>Sustaining a close partnership with AODM Business, Product, and Operations teams globally. Educating and influencing marketers, product owners, platform owners, and channel owners to ensure our data, methods, products, and insights are adopted and of the highest integrity</li><li>Identifying opportunities to standardize and productize our analytic offerings, and product-managing existing insights products through continuous feature enhancements</li><li>Establishing prioritization principles and managing a reporting &amp; analytics engagement pipeline &amp; operational model for a variety of customers</li><li>Seeking &amp; actioning customer feedback to continue enhancing our core focus and the processes for delivering them</li><li>Define and monitor product metrics and KPIs</li></ul>Qualifications:<ul><li>3-5 years of product management in insights products &amp; data analytics experience, along with merchant business and data experience</li><li>Expertise with business insights platforms such as Tableau, Sisense and Microstrategy is required.</li><li>A passion for data visualization &amp; intuitive information display; effective communication of dense and/or highly numeric content in a simple and straightforward manner</li><li>Thoughtful, hands-on application of a variety of analytical approaches, delivery of clear &amp; powerful insights and recommendations for partners, and keen attention to details&nbsp;</li><li>Direct experience in marketing campaign measurement: knowledge of multi-channel marketing including digital, mobile, direct mail, email, above-the-line, and multi-merchant marketing</li><li>Deep working knowledge of Google Cloud Platform or similar Cloud Big Data environment is needed, along with building products that provide self-service capabilities to access and comprehend complex data and insights</li><li>Comfort with multiple programming languages such as Hive, SQL, Python and the ability to provide technical advice to the team</li><li>Skillful communication and consistent success building strong relationships, credibility, and influence at multiple band levels and across different functional teams</li><li>Aptitude for user experience and technology with the ability to speak fluently across analytics, design and engineering</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Product Development, Reporting & Data Visualization

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit &amp; Regulatory Engagement team supports the Compliance Risk Management internal and external exams and audits, ensures timely closure of findings, and educates partners with an examiner and regulator mindset. The Audit &amp; Regulatory Engagement Analyst will play a key role in supporting the Compliance Risk Management Program (CRMP) by coordinating and managing regulatory examinations, internal audits, and other CRMP-related reviews. This role will report to a Senior Manager and will work closely with Compliance, Regulatory Exam Lifecycle Management, US Regulatory Relations, and Operational Risk stakeholders to ensure timely and accurate responses to regulatory requests, identify areas for process improvements, and enhance the organizations regulatory readiness. &nbsp;Key Responsibilities:<ul><li>Regulatory Exam &amp; Audit Coordination: Support the end-to-end management of regulatory exams and internal audits, including tracking requests, gathering documentation, and ensuring timely responses and that significant risks and issues are appropriate and escalated in a timely manner.</li><li>Stakeholder Collaboration: Liaise with internal teams, including Legal, Risk, and Business Units, to ensure alignment and completeness of exam and audit responses.</li><li>Issue Tracking &amp; Resolution: Monitor and track regulatory and audit findings, ensuring appropriate remediation plans are developed and executed.</li><li>Process Improvement &amp; Readiness: Assist in enhancing exam and audit management processes, identifying areas for improvement, and supporting ongoing CRMP enhancements.</li><li>Regulatory &amp; Compliance Monitoring: Stay informed of regulatory developments and industry best practices to help strengthen compliance risk management practices.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree or 1-3 years professional experience. Experience in any of the following a plus: operational or compliance risk management, government agency/regulator, or audit functions.</li><li>Proven capacity to engage effectively with all levels of management and foster strong relationships.</li><li>Demonstrated experience and competency in the assessment of risks and controls.</li><li>Strong written and verbal communication skills.</li><li>Demonstrated integrity, innovation, teamwork, and excellence.</li><li>Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.</li><li>Excellent storytelling and visualization skills, with interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus.</li><li>Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence.</li><li>Strong skills with Microsoft Office products including Excel, PowerPoint, and SharePoint.</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes.</li></ul>Preferred Qualifications:<ul><li>Relevant audit and compliance professional certification (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.)</li><li>Advanced degree in Accounting, or another related field.</li><li>Proficiency in Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and/or Spark is a plus.</li><li>Experience supporting risk exam management processes and/or project management a plus.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance; Audit & Regulatory Engagement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Manager on the Compliance Issues, Events and Remediation Governance team, you will play a pivotal role in developing and executing the firm's compliance risk governance initiatives. This team is responsible for designing and implementing compliance’s program for the management of compliance risk related Issues, Events and Remediations.Responsibilities:<ul><li>Assist with the development of a sustainable Compliance Issues Management Program for the compliance organization.</li><li>Manage and create processes for ensuring Issues, Events and Remediations meet governance expectations (e.g., effectively challenged, timely resolution, policy adherence, etc.).</li><li>Assess the Issue, Event and Remediation environment for development opportunities and enhancements (e.g., control environment, System of Record (SOR) implementations, Policy and Procedure improvements, etc).</li><li>Ensure consistency in content and quality of Compliance related Issues, Events and Remediations as they progress through their lifecycles.</li><li>Manage advisory to Compliance partners and 1LOD stakeholders relating to the requirements of the Issues, Events and Remediation program.</li><li>Support in audit and regulatory exam queries and initiatives as required.</li><li>Provide program governance, oversight and reporting as needed.</li></ul>Minimum Qualifications:·5+ years of experience in risk management within the financial services industry, specific expertise compliance risk management preferred·Extreme attention to detail to ensure policy and standard frameworks are applied consistently across different subject areas·Excellent writing and project management skills·Experience preparing reporting and program metrics for senior stakeholders·Willingness to think outside the box, ask questions and raise concerns·Understanding of risk management principles, frameworks, and regulatory requirements·Understanding of regulatory frameworks and general regulatory knowledge, including consumer protection and compliance management systems preferred·Experience communicating and working with risk professionals to socialize new requirements and problem solve·Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels·Demonstrated ability to drive change and innovation, leveraging technology and data analytics·Strong team player, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously·Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP)·Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Compliance Issues, Events and Remediations Program Team

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.<h4>About Network &amp; Acquirer Solutions:</h4>As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year transformation of our Acquiring ecosystem – Acquirer Platform Transformation (APT) – which will enable us to develop innovative products, services, and solutions that will anticipate our future merchant and acquiring partners needs. This is a strategic priority for GMNS as it becomes increasingly important that we stay competitive with the rise of intermediaries, are able to quickly adapt to an ever-changing regulatory environment, and are developing strong value-added services that deepen the relationships with our acquiring customers.Reporting into the Director, GMNS Customer Journeys, the Manager of GMNS Customer Journeys will develop the strategic vision of key servicing journeys for customers including Merchants, Payment Facilitators, Network Partners and Processors. This role will identify opportunities to transform the experiences our customers have with journeys across the customer lifecycle, with an intial focus on onboarding and enablement. This includes setting the strategy, defining future use cases, ensuring our current roadmap enables the business for the future, and identifying opportunities to provide differentiated value to our Merchants and Partners. You will partner closely with client management, operations, servicing, control management and technology teams to develop new ways of partnering with GMNS.Responsibilities:<ul><li>Set vision and strategy for GMNS customer servicing journeys, including future state journey maps and capabilities</li><li>Document clear, actionable business requirements to support product development and solutioning</li><li>Define and continually refine prioritization to build and maintain product roadmaps including sustaining a backlog of features.</li><li>Develop and manage the roadmap to transform servicing journeys and syndicate with key stakeholders and business partners</li><li>Research and understand colleague and customer needs to inform data strategy, requirements and product roadmap</li><li>Partner with Product Delivery, Technology, Design and business stakeholders to define capabilities and deliver on product roadmap</li><li>Collaborate with Control Management, Compliance, GCO, Privacy and other risk experts to adhere to and enhance control and compliance to global, local, and enterprise policy and regulations</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience:&nbsp;Background in managing digital products, developing journey maps and capability requirements, identifying our future business needs, and understanding the payments industry</li><li>Entrepreneurial Mindset: Ability to spot new trends and opportunities, develop a business case which others can be persuaded to support, and overcome objections and obstacles in making the vision a reality.</li><li>Intellectual curiosity:&nbsp;High intellectual curiosity, with excellent creative and critical thinking and problem-solving skills and ability to deal with ambiguous or undefined problems in our complex acquiring space.</li><li>Strategic thought leadership:&nbsp;Strategic and innovative mentality, with the ability to synthesize and translate market and industry trends into opportunities for us to drive innovative AXP acquiring solutions.</li><li>Entrepreneurial spirit:&nbsp;Consistent track record leading organizational change and delivering in complex and highly matrixed organizations</li><li>Executive communication:&nbsp;Outstanding communicator who can distill sophisticated topics into clear and concise messages, adapted appropriately for a broad audience.</li><li>Highly collaborative: Ability to collaborate, and build positive relationships with both our internal and external partners to deliver value beyond traditional means.</li><li>Great attitude:&nbsp;High energy, an optimistic attitude, and a good sense of humor</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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