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At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel &amp; Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.The Executive Assistant is responsible for administrative support for the Vice President of Global Strategic Partnerships &amp; Marketing and the Vice President of Global Marketing in TLS. All offices are dynamic, high-paced environments and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. This position is an integral part of the team and requires an extremely proactive mindset to anticipate and adapt to the needs of two highly dynamic senior executives. The ideal candidate must be seasoned and experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to effectively navigate large organizations will also be critical to success in this position.&nbsp;Responsibilities:<ul><li>Work closely with the Chief of Staff, TLS Global Partnerships and Marketing to coordinate all office operations (i.e., monthly org charts, leadership calendars, emails/reminders, team trainings, etc.) </li><li>Collaborate with other members of Executive Associate team across American Express to address meeting requests in a timely manner and provide support when needed (i.e., large group meeting set up, team lunches, EA PTO coverage etc.) </li><li>Manage VPs’ heavy calendar activity and real-time schedules, coordinating meetings with senior executives and partner teams (both internal and external) across multiple locations and time zones and clearly communicating scheduling conflicts and changes to all stakeholders</li><li>Independently plan and coordinate domestic and international travel for VPs, including preparing detailed itineraries, air/hotel/car arrangements, meetings and contact details, visa &amp; consular needs, etc.&nbsp; </li><li>Proactively and accurately manage external partner facing communications</li><li>Prepare, review, and process monthly expenses with detailed expense reports, in line with company policies and in a time-sensitive manner</li><li>Support team administration including updating distribution lists, onboarding for new hires, scheduling group-wide meetings (e.g., town halls, team activities, team meetings), and execute all meeting logistics</li><li>Manage VP documents in both hard files and online systems </li><li>Support real estate management, taking ownership of all workstation and technology challenges for the team; ensure office supplies, business cards, workstation needs are ordered in a timely fashion </li><li>Partner Events &amp; Ticketing: Manage compliance submissions for partner events/gifts given or received by the VPs, lead invitation management with direction from VPs/Chief of Staff for partner events </li><li>Supporting ad hoc project work as needed from leadership&nbsp;</li></ul>Qualifications:<ul><li>Ability to manage multiple priorities, make sound decisions, and maintain discretion and confidentiality of sensitive information </li><li>Strong communication skills, both written and oral; strong relationship-building, and collaborating skills across multiple band levels </li><li>Excellent calendar management skills, including the coordination of travel and complex meetings with internal and external parties on a global level </li><li>Strategic thinker and ability to anticipate and mitigate issues that may arise </li><li>Ability to respond to new requests quickly while paying extreme attention to detail</li><li>Proven team player and collaborator </li><li>Positive attitude, solution-oriented and reliable </li><li>Calm under pressure balanced with sense of humor and flexibility </li><li>Expert knowledge of Microsoft Outlook and Microsoft Office and Word; working knowledge of Excel and PowerPoint </li><li>Strong working knowledge of common administrative systems and processes related to HR, purchasing, travel, expense management, and virtual meetings&nbsp;</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Executive/Administrative Assistant, Travel and Lifestyle Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.IntroductionGlobal Merchant &amp; Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year.About The RoleReporting to the Senior Vice President - Amex Global Network, the Director Assistant will be responsible for managing a range of strategic and complex business priorities. The Director Assistant will collaborate across a variety of business partners, crafting all executive presentations and reviews and manage requests from American Express Senior Management.Core responsibilities include organize Business Unit Reviews, prepare the Network Council, lead the investment planning process for the Network, coordinate business case creation &amp; evaluation, and Roadmap publications &amp; reviews. Other responsibilities include driving critical business initiatives, coordinating cross-team initiatives, preparing all official communications, partnering with various teams relating to overarching Network initiatives, while also leading all talent-related processes.The Director Assistant is expected to provide strategic insight and thought leadership around various business initiatives including business strategy, strategic &amp; operational planning and organizational evolution.&nbsp;&nbsp;This position requires regular interaction with all teams within the NAS Network Product &amp; Enablement team, the GMNS Executive offices, the CEG team, the Finance team, and other NAS teams (including COEs).It also requires flexibility and the ability to effectively function in a dynamic environment, including the ability to address ad hoc projects that arise based on developing business needs while balancing other priorities.Requirements/Qualifications<ul><li>Results Oriented: Proven track record of working across various business partners to deliver key strategic projects.&nbsp;</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.&nbsp;</li><li>Effective communicator and influencer: Demonstrated ability to effectively influence and organize people to drive complex organizational and business strategy changes. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.&nbsp;&nbsp;</li><li>Cross-functional team leadership: Ability to mobilize and lead cross-functional team collaboration to achieve results in a fast paced, multi-partner environment with constant change. Demonstrated track record for delivering results in complex and highly matrixed organizations.&nbsp;</li><li>Strategic Thinker: Proven ability to translate ideas into executable business strategies and plans. </li><li>Business Acumen: Strong business and financial acumen and analytically focused</li><li>Prioritization: Superior organizational and project management skills with an ability to anticipate and prioritize</li><li>Previous Experience: Consulting or corporate strategy background and payments experience preferred </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director Assistant – Network Product & Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are looking for a Senior Engineer that has a solid understanding of Java, Vert.x/SpringBoot, Docker/Kubernetes, and emerging backend frameworks, to lead an agile cross-functional team that values collaboration, automation, and innovation. If you're a backend enthusiast looking to build highly scalable, performant and fault-tolerant applications, come grow your skills as a technical leader at Amex. You will be part of the GCS-T-Shared Services, which owns and manages building shared service APIs that enable card program management across multiple products and markets in American Express. We focus on building scalable, reusable APIs and integration patterns that empower teams to deliver faster, more consistently, and with greater confidence—while abstracting complexity and driving engineering excellence at scale. Your work will be at the frontline of American Express’ commitment to excellence to our customers, and thus highly visible, impactful, and rewarding. How will you make an impact in this role?• &nbsp;&nbsp; Leads the design, development, testing, solving, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications.• &nbsp;&nbsp; Perform technical aspects of software development.• &nbsp;&nbsp; Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).• &nbsp;&nbsp; Lead code reviews and automated testing.• &nbsp;&nbsp; Debug software components and identify code defects for remediation.• &nbsp;&nbsp; Leads the deployment, support, and monitoring of software across test, integration, and production environments.• &nbsp;&nbsp; Empower team to automate deployments in test or production environments.• &nbsp;&nbsp; Empower team to automatically scale applications based on demand projections.• &nbsp;&nbsp; Ensure team adheres to security and regulatory standard methodologies.• &nbsp;&nbsp; Takes accountability for the success of the team achieving their goals.• &nbsp;&nbsp; Influence the team’s strategy and priorities initiatives.• &nbsp;&nbsp; Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas.• &nbsp;&nbsp; Mentor and guide team members to success within the team• &nbsp;&nbsp; Ensure the health and quality of the code across the team.• &nbsp;&nbsp; Ensure streamlined CI/CD pipeline from the team.• &nbsp;&nbsp; Collaborates with Product Partners and technical leadership across multiple teams to define solution requirements and technical implementation.• &nbsp;&nbsp; Demonstrate technical expertise to help team members overcome technical problems.• &nbsp;&nbsp; Solves technical problems outside of day-to-day responsibilities.• &nbsp;&nbsp; Contributes to the development of the team’s strategy and prioritization of initiatives.Qualifications<ul><li>Bachelor's Degree in computer Science, computer science engineering, or related experience required; advanced degree preferred</li><li>6+ years of software development experience in a professional environment and/or comparable experience such as:&nbsp;</li><li>4-5 years' of experience working in Java and able to demonstrate good Java knowledge and exposure to OOPS concepts</li><li>Proven experience leading a team of engineers</li><li>Hands-on expertise with application design, software development, and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Ability to demonstrate good web fundamentals &amp; knowledge of DOM</li><li>Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming</li><li>Knowledge of Vert.x and/or SpringBoot deployed in a Docker/Kubernetes managed environment</li><li>Hands-on experience working in RESTful API design and implementation</li><li>3+ years experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing and web service testing</li><li>Experience with Continuous Integration and Continuous Delivery(CI/CD)</li><li>5+ yrs working experience in an Agile or SAFe development environment</li><li>1+ year experience of Graph QL &amp; Cloud is a big plus</li><li>Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally</li><li>Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing</li><li>Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them</li><li>Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team</li><li>Ability to act as a change agent in rapidly evolving business requirements and platform roadmap</li></ul>Bonus Points:<ul><li>Experience using other JVM languages (Closure, Scala, Kotlin)</li><li>Contribution to open-source projects</li><li>Building and maintaining personal projects in public repositories like GitHub</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.&nbsp;&nbsp; Key ResponsibilitiesThe Vice President of PBP/ M.S. U.S./LACC Pricing is responsible for:<ul><li>Owning the pricing strategy and financial analysis for American Express’s Product-Based Pricing (PBP) Program.&nbsp;<ul><li>Design and implement pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities</li><li>Manage PBP programmatic updates including pricing changes and enhancements for the pricing table structure&nbsp;</li><li>Oversee the creation of robust financial and analytical models for pricing scenario analysis</li><li>Lead cross-functional relationships across Client Management, Finance, Legal, and Operations to drive alignment on strategic pricing initiatives</li><li>Present regularly to senior management and cross-functional partners, driving key initiatives and the financial impact of pricing decisions</li></ul></li></ul><ul><li>Managing the pricing strategy and financial analyses for M.S. U.S. Regional and Centralized Client Group and Merchant Acquisition, and LAC and Canada regions<ul><li>Lead two Director teams across the U.S. and LACC to deliver impactful pricing solutions for local U.S. and pan-LACC merchants and key holdouts&nbsp; </li><li>Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities</li><li>Drive pricing strategy across all deal sizes, ensuring alignment with company goals, key performance indicators, and ever-changing market dynamics</li><li>Present regularly to senior management and cross-functional partners, detailing key initiatives and the financial impact of pricing decisions</li><li>Liaise directly with merchants to explain Amex pricing philosophy, premium to competitor bank card rates, industry pricing, and pricing proposals - lead discussions and negotiations as appropriate</li><li>Lead cross-functional relationships across the U.S. and LACC for Merchant Acquisition, Client Management, Finance, Legal, and Operations to drive alignment on deals and strategic pricing initiatives</li></ul></li></ul>Required Qualifications:<ul><li>10+ Years’ experience in pricing or business-related discipline</li><li>Ability to work through unstructured problems and develop clear vision and tactical action plans</li><li>Able to engage, motivate and develop a team of high-performing, high-energy colleagues across multiple geographies</li><li>Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure, multi-region environment</li><li>Strong strategic decision-making and influencing skills with ability to assess key decision levers, make recommendations and balance shareholder and customer objectives</li><li>Excellent problem-solving skills with ability to translate complex technical terms into key insights with linkages to business strategies and objectives</li><li>Superior written and oral communication and presentation skills</li><li>Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously</li><li>Knowledge of proprietary acquiring systems&nbsp;</li><li>MBA or other professional qualification preferred</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Vice President, Product-Based Pricing / M.S. U.S & LACC Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and&nbsp;grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.We are seeking a dynamic individual to join the Product Enablement team, supporting Digitial Product Development across the GCSES team. To support the product development process, we have created a product enablement function that leads key governance workstreams associated with launches of new products, features and partner integrations (such as approvals and New Product Governance execution). The Sr. Manager will have an opportunity to about multiple GCS products, leading efforts to collaborate with internal and external partners to collect and action on their feedback and requirements, with the goal of driving launch approvals and establishing a risk-based control framework. Ultimately, this Sr. Manager will work closely with product management, product development, and the various risk partner groups (e.g. compliance, legal, privacy) to drive agility and timely launches. Strong leadership and a broad spectrum of skills are&nbsp;required, including product development&nbsp; expertise, architectural experience, defining clarity from ambiguity, design thinking, building and leveraging relationships, and influencing partners to drive results.Responsibilities:<ul><li>Lead product enablement for new and existing digital products</li><li>Manage approval workstreams required for launching new digital products and features</li><li>Lead efforts to onboard 3rd party partners and represent them to approval committees</li><li>Act as the face of a project and the product team to key partners</li><li>Anticipate potential risks and issues, and proactively partner with risk partners to identify appropriate solutions or workarounds</li><li>Lead discussions with Product, Business Development, Operational Excellence, Risk, Marketing and Servicing teams to guide a project through appropriate UX, comms and flows reviews</li><li>Oversee workstream statuses using established PMO tools and processes to ensure timely completion of activities, identify blockers and provide iterative updates to leadership about project and workstream statuses</li><li>Build and manage relationships with partners, keeping them informed of current and upcoming project</li><li>Develop expertise and understanding of partners' needs and ways of thinking to proactively influence product development efforts</li><li>Contribute to product ideation through collection and implementation of partner, customer and internal stakeholder feedback</li><li>Contribute to continual process and tool improvements to increase agility and speed to market</li></ul>Qualifications:<ul><li>Bachelor's Degree required, MBA a plus</li><li>Strong project management and organizational skills</li><li>Effective communication and influencing skills with the ability to work with partners across different functions and with colleagues at all levels</li><li>Experience in managing multiple priorities and projects simultaneously</li><li>A self-starter with an ability to operate in dynamic and often ambiguous environments</li><li>Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities for improvement</li><li>Experience and passion for digital products; understanding of consumer banking trends a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work at American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Product Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking an Audit Manager to assess compliance, operational, data, and technology risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem-solving skills, excellent attention to detail, and the ability to communicate audit results effectively. &nbsp;About the Team:The Internal Audit Group is responsible for evaluating American Expresses’ financial records, internal controls, and operational processes to ensure accuracy, compliance, and mitigation of risks. As the third line of defense within American Express, the Internal Audit Group is responsible for conducting risk-based assurance and advisory reviews to help manage risks to the organization. As a key member of the of the audit team, you will provide independent and objective assurance on the effectiveness of risk management, internal controls, and governance processes, while also building relationships across the 1st and 2nd lines of defense.Key Responsibilities:<ul><li>Execute audit lifecycle responsibilities in accordance with American Express’ Internal Audit Methodology, internal policies and standards, and regulatory expectations, while consistently delivering with quality and professionalism.</li><li>Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures.</li><li>Hold walkthroughs with process / control owners to understand, assess, evaluate, and document relevant risks and controls.</li><li>Present audit overviews and results to senior management, supported by sound awareness of portfolio risks, dependencies, potential control gap impacts and emerging risks in a highly professional and proficient manner.</li><li>Execute multiple simultaneous global audit projects of all sizes and complexity across multiple business areas including integrated audits that consider compliance, operational, data, technology, and financial risks.</li><li>Effectively coach, teach, mentor, and develop junior colleagues and co-source resources in geographically diverse locations.</li><li>Validate management’s corrective action plans to address regulatory remediations, audit findings, and business-identified issues.</li><li>Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies, and increased audit coverage.</li><li>Develop a strong understanding of American Express' business model, products, services, and organizational units.</li><li>Maintain audit proficiency through ongoing professional development including regulatory expectations, banking leading practices, and data analytics and technology literacy skills.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor’s degree or equivalent</li><li>3+ years of experience in first or second line consumer and/or enterprise regulatory compliance, internal/external audit, regulatory examinations / remediation or similar roles in banking, credit card, payments or&nbsp;financial services industries.</li><li>Knowledge of U.S. Consumer and/or Enterprise Compliance regulatory requirements applicable to banks.</li><li>Knowledge of Compliance risk management processes including compliance risk assessment, testing and monitoring, training, reporting, complaints management, governance, and regulatory change management.</li><li>Knowledge of control theory and professional internal auditing practices throughout the internal audit lifecycle.</li><li>Strong written and verbal communication skills to deliver audit assignments with high quality, and actionable value-add feedback to management on potential control issues and opportunity areas.</li><li>Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results, utilizing sound project management skills, employing creative and critical thinking, and the ability to simultaneously work on competing priorities.</li><li>Ability to break-down complex problems into components, utilizing risk/control knowledge, and communicate results and control recommendations with transparency and integrity.</li><li>Ability to effectively integrate business, compliance, operational, data, and technology components in audit work.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Master’s or equivalent degree in Accounting, Business, or other related field of study.</li><li>5+ years of experience in the areas noted above.</li><li>Knowledge of and experience with enterprise / operational risk management processes including regulatory exam management / regulatory affairs, issues management, new product approval, third-party / vendor risk management, etc.&nbsp;</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM)).</li><li>Interest and/or experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic leading practices, and experience with data analytics tools and data visualization.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Manager - Consumer Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionThe Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under AEMP70 and AEMP79 compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;DescriptionAs a Senior Manager - Data Governance within Global Merchant and Network Services (GMNS), you are a key member in activating and stewarding Merchant and Network data to be a more strategic enterprise asset. The GMNS Data office is part of the data governance /data management framework lead by Enterprise Data Office (EDO). You will be closely working with EDO, and you will partner with product and technology subject matter experts (SMEs), and our Data Custodian team to mature our enterprise data management capabilities and execute the data governance strategy within the scope of the GMNS Data Office.You will be responsible for project managing, leading, owning, and documenting as the authority on metadata management. You will summarize, create and/or enhance the business metadata associated with our prioritized critical data elements including their definitions, classifications, risk assessments, and relationships to other business, other systems, and other data assets. For your assigned scope of critical data elements, you are expected to become the SME, supported by the Data Custodian team. This work is foundational for unlocking valuable business insights, improving overall data quality and usability, and establishing and then maintaining compliance with the AEMP70, the Enterprise Data Management Operating Policy and AEMP79, the Enterprise Data Risk Management Policy.Your Primary Responsibilities may include:<ul><li>Manage and advance data governance principles, policies, and programs for stewardship, advocacy and custodianship of data.</li><li>Lead and own working groups with relevant GMNS Business and Tech teams, and the Data Custodian team to</li><li>Define and document Business Metadata for the critical data. Classify the level of sensitivity for restricted metadata and communicate any access requirements to Enterprise Data Governance, when applicable.</li><li>To define and document Data Quality rules for the critical data.</li><li>To&nbsp;understand and document Data Lineage for the critical data.</li><li>For critical data elements that are already compliant with AEMP70 reliably and independently carry out BAU Data Steward responsibilities that include tasks such as relationship management with Product owners and Data custodians, change management, Data Quality Issue Management (DQIM), annual review, responding to audits, to just name a few. </li><li>Support enhancing the existing GMNS frameworks, operating model, and change management considerations for data governance and management in support of new and existing data capabilities.</li><li>Collaborate with data owners and users to modify or implement new, repeatable, and reliable business processes to implement truly effective data management.</li><li>If needed, partner with legal, compliance, and control management to account for and uphold diverse privacy and compliance requirements across geographies. Ensure appropriate protections for data integrity, privacy, and regulatory compliance, including assurances for the validity of different potential analyses.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.</li><li>3+ years of work experience relating to the creation and execution of formal data governance and/or data management programs.</li><li>Advanced verbal and written communication, leadership, organizational, interpersonal, presentation, and problem-solving skills.</li><li>Proven track record of understanding business challenges and strategies, connecting those to data and capabilities, and driving meaningful improvements in business value through data management and strategy.</li><li>Proven track record of documentation skills and transparency. Enjoyment of understanding and documenting details in a way that other colleagues can benefit.</li><li>Ability to work with white space to design and execute solutions to solve complex challenges.</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity.</li><li>Willingness to test, learn, fail and improve.</li><li>Must have a positive, collaborative leadership style with colleague and customer first mindset.</li></ul>Preferred Qualifications<ul><li>Master’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.</li><li>5+ years of direct work experience in large scale/enterprise data projects, with at least 3 years of direct experience leading the creation and execution of formal data governance and/or data management programs.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification.</li><li>Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices.</li><li>Program management experience, with stakeholders across a diverse, global set of business units.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Data Governance and Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Senior Analyst in this role will sit on the Affiliate Marketing team within the broader Small Business Prospect Marketing team, focusing on acquiring prospects on American Express Small Business Cards.&nbsp;The Senior Analyst, Affiliate Marketing will lead compliance, relationship management, and competitive research for our affiliate acquisition program spanning 30+ partners and 14 card products. The role provides an exciting opportunity to lead the end-to-end compliance program across the full card and partner portfolio and drive profitable growth while working in a dynamic and competitive space.&nbsp;Core Responsibilities&nbsp;<ul><li>Manage and champion compliance and legal channel strategy in an evolving complex landscape, while educating internal partners on channel operations</li><li>Own and streamline end-to-end compliance processes and program terms that enable partners to sell American Express products. Collaborate closely with affiliates, legal teams, and agencies to ensure alignment and clarity.&nbsp;</li><li>Lead monitoring and risk management efforts across the affiliate channel by proactively identifying high-risk areas and managing recurring program processes.&nbsp;</li><li>Partner with our 3rd party agency to coordinate business development opportunities for future Affiliates looking to join the program, and onboarding of all new Affiliate partners.&nbsp;</li><li>Identify and surface emerging trends by monitoring the competitive landscape within the affiliate channel, providing timely and actionable insights to inform the team.&nbsp;</li><li>Support the development and delivery of quarterly competitive landscape reports by managing the relationship with our 3rd party insights partner, including facilitating feedback loops and content refinement</li><li>Provide ad hoc support for team projects, like planning special in-person events with affiliate partners.&nbsp;</li><li>In partnership with your people leader, contribute to key areas of affiliate strategy and operations, including:&nbsp;</li><li>Contributing to relationship management through thoughtful outreach, partner support, and collaboration&nbsp;</li><li>Helping assess performance drivers and trends, with a focus on improving results and identifying areas of opportunity</li></ul>Qualifications<ul><li>Bachelor's degree with 2+ years' experience, preferable in financial services or other highly regulated industry </li><li>Highly collaborative and comfort in a cross-functional environment, with ability to develop strong relationships both internally and externally</li><li>Project management experience with meticulous attention to detail </li><li>Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions</li><li>Strong communication skills, both written and verbal, with ability to tell a story leveraging qualitative and quantitative evidence&nbsp;</li><li>Self-starter with ability to navigate complex processes independently and prioritize across multiple projects&nbsp;</li><li>Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment&nbsp;</li><li>Digital marketing, marketing research, or agency management experience a plus&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst-Prospect Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The Consumer Banking Organization’s mission is to become essential to Members lives by providing Everyday Banking products with unparalleled value, service, and convenience while also serving as a key source of funding for the Company.&nbsp;&nbsp; The Senior Manager will be essential to driving the continued growth of our Consumer Banking products by supporting the development of best-in-class customer experiences and product features. This person will work with the Consumer Banking Product Management team, as well as broader Enterprise partners, to support the end-to-end planning and enablement of product enhancements, strategic priorities, and customer experience evolution.&nbsp; Additionally, they will drive all customer research &amp; insights touchpoints to inform both the evolution of our experiences as well as broader feature roadmaps and messaging strategy.Key responsibilities include:<ul><li>Manage both near-in and long-term calendar of strategic priorities across workstreams on behalf of the Consumer Banking Product Management team, ensuring optimal rollout of both customer-facing and back-end initiatives&nbsp;</li><li>Coordinate with broader Enterprise partners inclusive of Customer Marketing, EDDS, and Product Development to determine potential bottlenecks and sequencing opportunities </li><li>Directly manage and evolve Consumer Banking-owned online assets, inclusive of product Security Curriculum, FAQs, and other adjacent experiences</li><li>Own and manage customer insights learning agenda, inclusive of in-house customer research panel, ad hoc research engagements, Enterprise panels, and quarterly NPS reports to inform evolution of product roadmaps, customer experiences, and customer communications </li><li>Partner with internal Consumer Banking Product Management and Analytics teams to identify research priorities based on product evolution and industry trends</li><li>Oversee complaint monitoring program, inclusive of timely review and actioning of complaints and support on Enterprise-wide and regulatory&nbsp; reporting</li><li>Manage one direct report</li></ul><h4>Minimum Qualifications:</h4><ul><li>5+ years of professional experience in product management, operations, or consulting/strategy&nbsp;</li><li>Strategic thinker with the ability to proactively identify areas of opportunity and drive results</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to work collaboratively with partners across different functions and levels</li><li>Strong project management skills with exceptional attention not detail, with the ability to manage multiple projects and priorities across complex, cross-functional teams</li><li>Strong oral and written communication skills</li><li>Ability to stay calm under pressure and flexible amidst change</li><li>Intellectual curiosity around the Banking space and external trends</li><li>Positive “roll-up your sleeves” attitude and ability to work with a ‘start-up’ mentality, including the flexibility to adapt as the organization grows and evolves </li><li>Passion for the customer and end user experiences&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Product Management, Consumer Banking

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.DescriptionDo you have the ability to put together unique innovative customer facing solutions that increase business value and customer engagement by demonstrating strong architectural and UX principles and that are data driven? Do you have a unique combination of deep technical knowledge, eye for business and strong social skills to help influence and get results across a diverse organization.American Express is embarking on an exciting digital transformation driven by an upbeat team of high performers. This group is forward-thinking and creative with the power to craft our Technology and Product roadmap. If you have the talent and desire to deliver innovative products and services at a rapid pace, serving our customers seamlessly across the globe through various channels, join our team!If you love the React ecosystem and want to write modern outstanding JavaScript, We are a full stack React and NodeJS shop. We continuously develop high quality React pages comprised of our own sophisticated crafted React components delivering a modern experiences and innovative product to our customers. Whether your thing is to create pure react components or end to end JavaScript or TypeScript solutions we have things that will interest you. American Express as a corporation are a react shop and the digital acquisition’s shop team sit on top of the corporation's technology stack allowing developers to concentrate on wholesome JavaScript goodness knowing that what they do makes a difference.Responsibilities:<ul><li>Provide strong leadership and oversight over the design and development of web applications globally.</li><li>Apply a user-centered approach and is passionate about building better digital experiences for real people.</li><li>Be a compelling storyteller with experience communicating sophisticated technical concepts and ideas to engineers and non-engineers alike.</li><li>Be a change agent and willing to challenge status quo while helping to drive the needed changes.</li><li>Provide technology leadership; inspire your team and proactively bring new insights, technologies, and methodologies to the table.</li><li>Coach and mentor, the professional and technical development of your team members, improving team productivity and growing their careers by understanding your team’s skill levels, working styles, motivations, and professional goals.</li><li>Collaborate with business and technology leaders, partners, developers, designers and product owners to understand and develop technical solutions that deliver strong business outcomes.</li><li>Be responsible for agile, iterative, predictable product development at large scale.</li><li>Partner with internal and external customers to provide strategic and technical leadership</li></ul>This position is approved for applicants across all Business Units.<ul><li>Possess a good blend of business and technical capability and has a strong desire to learn new things as well as research customer insights, trends and business challenges.</li><li>10+ years of demonstrated experience building and shipping well-loved large scale web products.</li><li>Experience leading large engineering teams using a servant leadership attitude.</li><li>Proven track record to influence decision-making at all levels within an organization, and in a variety of contexts.</li><li>5+ proven experience leading project teams to take projects from feasibility to completion.</li><li>2+ years experience as a hands-on architect with the ability to design and architect large scale web applications.</li><li>Collaborate with the delivery teams to determine technical direction and approach to system design and implementation.</li><li>Strong Experience in UI Frameworks such as NodeJS, AngularJS and React</li><li>Strong understanding of SOA, Restful, Event Driven, and Microservices technologies for large scale environments.</li><li>Deep understanding of quality standards and best practices, TDD/BDD concepts, and automation standard processes.</li><li>Strong written and oral communication skills. Must be comfortable delivering presentations to small and large groups including executive level management internally and externally.</li><li>Experience with matrix organizations consisting of multi-functional teams and experience in driving large-scale change efforts.</li><li>Hands on experience with technology planning and road mapping</li><li>Ability to drive innovation in practical, actionable way.</li></ul>Annual Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

515 Jobs in Hoboken, NJ, USA