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At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Organization Overview:As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide.The Product Enablement Team is part of the Partner &amp; Product Enablement (PPE) organization within NAS and is responsible for the deployment strategy and operational requirements of our dynamic inventory of payment products including EMV, Tokenization, Debit, Digital Wallets, and Mobile Point of Sale.The successful candidate will serve as the central business contact to support product consultancy and drive internal and external partner support, while balancing the critical need for controls and risk mitigation, for the NAS product portfolio. This person will develop a deep understanding of product initiatives and exhibit strong subject matter expertise in key policies and processes.Responsibilities:<ul><li>Develop a deep understanding of the product suite and define operational requirements for assigned products to support deployment across GMNS.</li><li>Serve as a technical subject matter expert (SME) for assigned products, providing guidance and support to internal and external partners.</li><li>Collaborate closely with Regional Partner Enablement teams, AMEX business and partner relationship groups, Product teams, and external stakeholders to ensure successful global launches.</li><li>Oversee partner onboarding and certification processes, ensuring seamless integration of issuers, acquirers, and merchants across various products.</li><li>Develop and maintain documentation, including FAQs, to support internal and external stakeholders.</li><li>Support products throughout all stages of the transaction lifecycle, ensuring timely resolution by coordinating with internal teams, stakeholders, and support functions.</li><li>Create product toolkits and resources to enhance agility and accelerate time-to-market.</li><li>Analyze operational data to identify trends, anomalies, and opportunities for continuous improvement across product lifecycles.</li></ul>Qualifications:<ul><li>Strong understanding of the payments and card industry.</li><li>Expertise in articulating product functionality and demonstrating technical acumen. Understanding of tokenization is added advantage.</li><li>Skilled at building strong relationships and collaborating across multiple business units; experience working with global, cross-functional teams is a plus.</li><li>Excellent collaboration and communication skills, with the ability to coordinate internal teams to meet customer needs.</li><li>Ability to learn new tools and processes and deliver consultancy to internal as well as external partners.</li><li>Self-motivated and proactive, with a high degree of autonomy and accountability.</li><li>Exceptional strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions.</li><li>Passionate about new payments technology, innovation, and customer experience</li><li>Ability to effectively prioritize and manage the completion of tasks.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Director of Finance – Global Commercial Services partners with Lending Product Team to drive financial performance and the organization’s growth agenda. This role blends strategic planning with hands-on analytics, spanning monthly forecasting, reporting, and ownership of analytical and technical workstreams that deliver clear, actionable insights. Success in this role requires strong technical skills, sound judgment, and the ability to communicate complex analyses to senior stakeholders.Key Responsibilities: &nbsp;<ul><li>Serve as the central finance partner for GCS Lending, providing proactive, consultative support to the organization.</li><li>Own the month-end reporting process for card lending, including maintenance and ongoing enhancement of reporting dashboards.</li><li>Partner with Product and Risk Management teams to quantify business transformation opportunities and ensure alignment with DS&amp;A forecasting processes.</li><li>Explore potential benefits of agentic AI to enhance processes and analytics</li><li>Develop clear performance narratives and support preparation of senior management presentations.</li><li>Drive lending analytics to identify underlying trends, risks, and growth opportunities.</li><li>Deliver high-quality stakeholder support by responding to inquiries and resolving issues efficiently.</li></ul>Minimum Qualifications:<ul><li>5+ years of experience</li><li>Experience with end-to-end reporting and planning for the Business Line of Credit, including month-end close, outlooks, and Plan/LRP.</li><li>Demonstrated ability to operate effectively in ambiguous environments and translate broad business questions into actionable analyses</li><li>Strong capability to connect analytical insights to financial outcomes and influence business decisions</li><li>Lead and develop a team of two managers and one analyst, fostering collaboration, accountability, and professional growth.</li><li>Excellent communication skills, with experience engaging and presenting to senior leaders</li><li>Learning agility, flexibility, and comfort adapting to changing priorities</li><li>Proven ability to manage multiple priorities and meet deadlines</li><li>Strong organizational and time-management skills</li><li>Ability to work independently while collaborating effectively within a team</li><li>Bachelor’s degree in Finance, Economics, or a related field</li></ul>Preferred qualifications:<ul><li>Strong understanding of lending economics</li><li>Familiarity with TM1, SQL, and other programming languages</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Global Commercial Services, Lending  - Finance

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Automation Engineer (Crypto) to work in Jersey City, NJ! The Cryptocurrency Investment Team, within Fidelity Institutional Technology (FIT), is seeking a Test Automation Engineer to join the team to help build and maintain high quality product and solutions to enable Cryptocurrency Investment business. We are looking for a person who has hands-on software engineering experience building cloud-based systems using modern, scalable, resilient, Cloud native architectures (Containers and Serverless). Able to navigate and mange technical complexities while developing secure and scalable solutions for our customers. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s degree (or higher) in Computer Science, Information System, or a related field. </li><li>Minimum 8+ Years Related Technology Experience, financial industry experience a plus. </li><li>Demonstrated experience of full Software Development Life Cycle using Java/J2EE technologies, REST, Webservices, DevOps, and Continuous Integration/Continuous Development. </li><li>Multi-stack engineer with knowledge in a breadth of development technologies and test automation frameworks Selenium, Karate, JEST, Cucumber Serenity.. </li><li>Passionate about Test Driven Development, developing robust software, writing testable and maintainable code. </li><li>Build end-to-end test automation for applications. </li><li>Create and manipulate test data for complex projects. </li><li>Define automated regression tests for future and ongoing efforts. </li><li>Experience with Application development and integrating terraform with Continuous Integration/ Deployment (CI/CD) tools. </li><li>Experience with source code and project administration tools such as GIT, JIRA. </li><li>Able to perform many roles within the agile squad from development to QA to systems analysis in order drive sprint deliverables to completion. </li><li>An aptitude for writing clean, testable, readable, and easily maintainable code. Experience with building and maintaining unit tests and mock services using Jest, JUnit, Mockito unit testing framework. </li><li>Strong data driven problem-solving abilities. Collaborate with cross squads to define, design, and ship high-quality software solutions. </li><li>Agile environment work experience. Collaborate with Agile team members to build comprehensive and cohesive solution approaches. Support project and release planning. </li><li>Ability to take up new challenges and explore new technology/tools. </li><li>Excellent communication skills, with the ability to optimally convey technical concepts. </li></ul> The hourly pay rate range for this position is $60.00-$90.78 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Fidelity TalentSource

Senior Automation Engineer (Crypto)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express revenue, merchant discount revenue. Leveraging customer-centric pricing principles and innovative pricing solutions, the team delivers merchant pricing to encourage acceptance and grow coverage, to increase merchant satisfaction and to drive GMNS revenue and profit.The Senior Manager, U.S. B2B Pricing, is responsible for managing the pricing strategy and financial analyses for new and existing B2B payment forms as well as for several of American Express’ U.S. merchant relationships within the U.S. B2B Product, Acquisition, Client Management &amp; Enablement (B2B PACE) portfolio. The Senior Manager is also responsible for supporting important broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization’s goal for growing profitable charge volume.This is an excellent opportunity for an individual to gain deep knowledge of the merchant business, as well as exposure to and insight from Leadership across the Blue Box. The Senior Manager should be a dynamic individual who can work closely with partners and leaders and has the right ambition to drive change.Responsibilities:<ul><li>Develop pricing approaches or constructs based on quantitative data analysis and provide recommendations on key financial / commercial terms.</li><li>Leverage internal and external data, competitive intelligence, and industry research to inform pricing strategies and maintain pricing integrity.</li><li>Evaluate business cases for various merchant pricing scenarios, model P&amp;L impacts, and perform sensitivity analyses to drive agile business decisions.</li><li>Create comprehensive and understandable materials to support Senior Leadership decision-making, detailing key initiatives and the financial impact of pricing decisions.</li><li>Build relationships with partners in the Client Management organization that drive team accountability and achieve stated priorities.</li><li>Support expedited Leadership requests and ad-hoc teamwork, including financial analyses and Discount Rate planning and forecasting exercises where needed.</li><li>Contribute to the ongoing development of a robust pricing infrastructure, including documentation and mapping of critical internal processes and implementation of a strong control environment.</li></ul>Qualifications:<ul><li>5+ years of experience in pricing, consulting, financial services, strategy, or related experience.</li><li>Strategic and creative thinker with the ability to work through unstructured problems and develop clear, data-driven insights.</li><li>Demonstrated experience in analytics, financial modeling and problem-solving; SQL or SAS is a plus.</li><li>Proven ability to manage multiple deliverables and exhibit attention to detail.</li><li>Demonstrated experience as a self-starter who can work both collaboratively and autonomously.</li><li>Demonstrated proficiency in drawing value-added insights from data and presenting compelling recommendations through effective verbal and written communication.</li><li>Demonstrated professionalism and experience interacting with business partners and senior leaders.</li><li>Intellectual curiosity and interest in gaining merchant experience.</li><li>Bachelor’s degree is required; MBA or advanced degree is a plus.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, U.S. B2B Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Product Operations Analyst (Risk &amp; Controls) will play a vital role in safeguarding the health and stability of AXP’s Consumer Banking products by executing analytical monitoring routines, identifying emerging risks, and supporting structured investigations and escalations. This analyst will partner closely with Product Management, Technologies, Servicing, Compliance, and Control Management to ensure early detection of issues, clear problem definition, and timely remediation.This role is an excellent opportunity for a detail-oriented and analytically minded professional interested in product governance, operational risk, and data-driven issue detection. The analyst will contribute directly to maintaining strong customer protections and upholding Amex’s reputation for trust, service, and operational excellence.Key Responsibilities<ul><li>Execute recurring product monitoring routines including analytical control monitors (ACM), key risk indicators (KRIs), control health checks, and exception reporting.</li><li>Analyze data to detect anomalies, emerging trends, and potential risk signals.</li><li>Validate monitoring results, document findings, and escalate concerns appropriately.</li><li>Support investigations into customer, operational, and technical anomalies.</li><li>Prepare clear documentation of problem statements, impacts, timelines, and root cause hypotheses.</li><li>Raise INCs to Technology and Operations partners as needed and track progress to resolution.</li><li>Assist with drafting and maintaining issue management documentation (e.g., impacts, action plans, customer remediation details).</li><li>Contribute to monthly reporting packages summarizing portfolio monitoring results, escalations, and risk themes.</li><li>Maintain high-quality documentation across monitoring routines, issue logs, and governance artifacts.</li><li>Support preparation for governance forums by assembling data, insights, and storylines.</li><li>Assist in refining monitoring routines, analytical methods, and documentation standards.</li><li>Help identify opportunities to streamline processes and strengthen product control health.</li><li>Demonstrate strong curiosity, structured problem-solving, and attention to detail in daily work</li></ul>Qualifications<ul><li>1–3 years of experience in product analytics, operations, issue management, risk/control monitoring, or a related field.</li><li>Strong analytical skills with the ability to identify anomalies, patterns, and root causes in data.</li><li>Familiarity with (or interest in learning) product governance, issue management frameworks, or compliance requirements.</li><li>Comfortable working with data tools (e.g., SQL, Excel, dashboards) and partnering with engineering/technical teams.</li><li>Strong organizational skills with the ability to manage multiple monitoring routines and deliverables.</li><li>Excellent written and verbal communication skills, with the ability to document findings clearly and succinctly.</li><li>Demonstrated problem-solving mindset, attention to detail, and willingness to dive deep into ambiguous or complex issues.</li><li>High level of collaboration and ability to work effectively across functions and levels.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Product Operations Analyst (Risk & Controls)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Position OverviewThe Senior Manager of Detection Operations is responsible for the daily execution of the IFCOE’s Internal Fraud alert review and referral processes. Reporting to the Director of Detection Operations this role will be a ‘first amongst peers’ providing leadership support to Operations staff.&nbsp; The Senior Manager will be responsible for Identifying reviewing and escalating potential incidents of internal fraud, misconduct, or policy violations. This role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. Plays a critical role in protecting the organization's assets, reputation, and compliance posture.Key Responsibilities:<ul><li>Review and analyze potential internal fraud incidents identified through monitoring reports and business referrals.</li><li>Conduct initial assessments to determine credibility severity and appropriate escalation and or referral paths</li><li>Prepare clear and well documented alert summaries and supporting materials for referral to investigations</li><li>Maintain accurate case records in accordance with internal policies, regulatory requirements, and quality standards</li><li>Identify trends, patterns, or emerging risks related to internal fraud or misconduct</li><li>Collaborate with cross functional teams to ensure proper handling and resolution of referred alerts</li><li>Ensure strict confidentiality and objectivity when handling sensitive colleague related matters</li><li>Support continuous improvement of fraud detection and referral processes</li><li>Ensure operational coverage, service level adherence and timely escalation of high-risk incidents</li><li>Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems</li><li>Contribute to reporting on detection effectiveness and operational performance</li><li>Partner with investigations on case referrals and feedback loops to refine detection quality</li></ul>Desired Leadership Characteristics:<ul><li>Calm and decisive under pressure.</li><li>Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues</li><li>Initiative and bias for action and for getting things done</li><li>Proven ability in extending and maintaining strong relationships in a complex multi-national corporation</li><li>Strong problem solver with the ability to use analytical methods to affect change</li><li>Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment</li></ul>Preferred Qualifications<ul><li>10+ years of experience in fraud operations, monitoring, or security operations,</li><li>Deep understanding of fraud monitoring tools, insider threat detection and case management systems</li><li>Strong knowledge of internal fraud typologies and insider risk behaviors</li><li>Proven track record of managing global operations teams</li><li>Strong collaborations skills with Technology, CEG, Legal and risk oversight functions</li><li>Experience with operational KPIs, back-office case and SLA management, and executive reporting</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Detection Operations, Internal Fraud

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express Global DiningAmerican Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.How will you make an impact in this role?As the Principal Engineer &amp; VP of Engineering for Dining Technology, you will be the most senior technical leader across the Resy, Tock, and Rooam engineering organizations. Partnering directly with the CTO of Global Dining, you will drive the long-term architecture, ensure technical excellence across platforms, and guide the evolution of our global hospitality ecosystem. You’ll influence the technical direction for how we unify core services, and deliver scalable, reliable, high-performance systems that power millions of diners using consumer-facing dining experiences and thousands of restaurants and wineries.&nbsp;Key Responsibilities<ul><li>Architect the future of dining platforms: Define and evolve the unified platform architecture spanning consumer-facing dining apps, restaurant and winery management systems, POS integrations, and partner APIs across Resy, Tock, and Rooam.</li></ul><ul><li>Drive scalability and reliability: Lead the design of distributed, event-driven systems and service architectures capable of supporting global scale and real-time experiences.</li></ul><ul><li>Technical leadership: Partner with product, data, and design leaders to shape strategic initiatives that advance the dining ecosystem.</li></ul><ul><li>Elevate the consumer experience: Partner with product, design, and data leaders to create seamless, personalized dining experiences that integrate discovery, booking, and payments.</li></ul><ul><li>Guide modernization: Lead efforts to modernize legacy systems, consolidate tech stacks, and strengthen core infrastructure and observability.</li></ul><ul><li>Cross-platform integration: Define interfaces and shared platform capabilities across Resy, Tock, and Rooam to enable cohesive experiences and interoperability across consumer and merchant products.</li></ul><ul><li>Mentorship and culture: Coach staff and senior engineers , raising the bar for technical excellence, craftsmanship, and innovation.</li></ul><ul><li>Partner with Amex enterprise teams: Ensure alignment with Amex-wide architectural frameworks, cloud standards, and security policies while preserving product velocity.</li></ul><ul><li>Evaluate emerging technologies: Identify and advocate for innovations in cloud infrastructure, AI/ML, payments, and data platforms that could transform the dining experience.</li></ul>Core Technical Skills<ul><li>Deep expertise in large-scale distributed systems, cloud-native architectures, and microservices design.</li></ul><ul><li>Proven experience building consumer-facing mobile and web applications with real-time data and rich user experiences.</li></ul><ul><li>Advanced proficiency in AWS (preferred), GCP, or equivalent cloud ecosystems.</li></ul><ul><li>Strong hands-on background with microservices, GraphQL, Kubernetes, containerization, and observability tooling.</li></ul><ul><li>Experience with high-performance APIs, mobile backends, and data-intensive services.</li></ul><ul><li>Strong coding background in Java or Python, with modern frameworks and tools.</li></ul>Leadership &amp; Strategic Skills<ul><li>Recognized as a technical authority capable of influencing across multiple engineering teams.</li></ul><ul><li>Demonstrated success guiding multi-organization architectures and large-scale platform migrations.</li></ul><ul><li>Exceptional ability to translate abstract vision into executable, phased technical roadmaps.</li></ul><ul><li>Experienced in mentoring Staff and Senior Engineers and driving cultural change through engineering excellence.</li></ul><ul><li>Strong communication and storytelling skills with the ability to present complex trade-offs to senior leadership.</li></ul><ul><li>Collaborative and pragmatic approach to decision-making, balancing innovation with execution.</li></ul>Minimum Qualifications<ul><li>10+ years of experience in software engineering, with at least 3+ years as a Principal Engineer / Distinguished Engineer at a large-scale tech organization&nbsp;</li></ul><ul><li>Proven experience leading architecture for consumer internet platforms, B2B SaaS systems, or transactional ecosystems at scale.</li></ul><ul><li>Demonstrated ability to partner with executive leadership to define and deliver strategic technology vision.</li></ul><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li></ul>Preferred Qualifications<ul><li>Experience in consumer facing, commerce, or marketplace platforms. </li></ul><ul><li>Experience with AI/ML</li></ul>Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Principal Engineer & VP of Engineering, Dining Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?Digital acquisition is one of American Express’s highest priorities, and US Commercial Application experiences sit at the center of that ambition. Our Commercial applicants expect seamless, intuitive, and trustworthy application journeys—whether they are applying on mobile, desktop, or through a partner channel. This role is critical to ensuring those experiences are not only easy to use, but also drive meaningful business outcomes.As a Product Manager for US Commercial Application Experiences, you will be a part of a high-caliber product team owning the end-to-end journey—from application entry and form completion through submission, decisioning, and approval outcomes. You will define and deliver a clear product vision and strategy for various initiatives and problem statements aimed at balancing customer needs, driving business growth, and ensuring platform scalability. Your work will directly influence application completion rates, approval outcomes, new account growth, and the reliability and scalability of our application platforms.You will lead with strong product principles, deeply understand our users and customers, and partner closely with Technology, UX Design &amp; Research, Analytics, Marketing, and Program Management teams.&nbsp;You will be responsible for: &nbsp;<ul><li>Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences</li><li>Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs</li><li>Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions</li><li>Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk</li><li>Creating, prioritizing, and managing a product backlog that maximizes customer and business value</li><li>Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle</li><li>Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes</li><li>Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements</li><li>Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities</li><li>Contributing to continuous improvement of product management processes, ways of working, and team effectiveness </li></ul>We are looking for: &nbsp;<ul><li>A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers</li><li>An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes</li><li>Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems</li><li>Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams</li><li>Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals</li><li>Strong analytical skills with experience using data to inform decisions and drive continuous improvement</li><li>A balanced blend of technical understanding and business acumen</li><li>Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity</li><li>Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Digital Product Management, US Commercial Application Experiences

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus.The Middle Market Demand Generation team sits within Managed Marketing &amp; Prospect in GCS. The team is essential to the U.S. SME Sales &amp; Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships.This Senior Analyst role will be responsible for the end to end strategy, development, and execution of digital marketing assets for the Corporate Middle Market prospect audience. These marketing assets will drive demand, awareness, and ultimately leads and conversions for Amex Commercial products.Key Responsibilities:<ul><li>Lead the E2E creative strategy from ideation to launch for omnichannel digital marketing campaigns to drive awareness and demand for the Corporate Card Program</li><li>Conduct market and competitive research to understand leading and innovative practices in B2B digital marketing and integrate them into US SME strategies to drive product demand</li><li>Manage relationships with external creative agencies and develop effective, comprehensive creative briefs</li><li>Partner closely with media agencies to determine optimal channels, timing and placements for initiatives &nbsp;</li><li>Monitor campaign performance and utilize insights and learnings to inform future campaigns</li><li>Partner closely with key stakeholders, both internal and external, to ensure alignment with marketing materials and that campaigns support broader business objectives</li><li>Drive campaign roadmap, test &amp; learn plans, and optimizations of marketing collateral for continuous performance improvement</li><li>Oversee a Marketing Operations Analyst(s) responsible for the legal review process</li><li>Execute marketing assets in partnership with operations analysts &amp; Compliance partners to gain legal approval through a thorough review process</li></ul>Minimum Qualifications:<ul><li>2+ years of B2B and/or digital marketing experience</li><li>Creative problem solver with a passion for challenging the status quo</li><li>Strategic thinker – ability to ask the right questions and use data to develop winning, profitable strategies</li><li>Digital/performance marketing expertise; ability to build campaigns that connect with audience segments and motivate actions</li><li>Strong project management abilities with the ability to drive multiple initiatives across different work streams simultaneously</li><li>Paid Media and/or Email channel experience and excitement – experience developing creative across multiple digital platforms, and a passion for introducing new/innovative new ones</li><li>External agency management experience – writing creative briefs and delivering clear actionable feedback</li><li>Strong collaboration and partnership skills – track record for building positive relationships and finding mutual benefit with multiple cross-functional partners</li><li>Process-oriented with great attention to detail</li><li>Comfort developing, and being held accountable for, performance targets&nbsp;</li><li>Desire to innovate and try new things!</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Corporate Creative Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term.Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.How will you make an impact in this role?This Analyst role will partner directly with our Business Development team to support marketing and advertising engagements with new and lapsed partners. This candidate will be responsible for driving forward multiple projects including sales-operations, marketing execution, and results analysis.Role Responsibilities<ul><li>Manage sales operations, go-to-market processes, and execution for Amex Offers and Ads engagements</li><li>Support prospect research by identifying industry trends and gaps in the portfolio to grow engagement, partner-funded value, and revenue</li><li>Partner across the team and internal stakeholders to input and update pipeline opportunities and provide campaign execution support</li><li>Assist with business insights and campaign performance metrics for partners</li><li>Support Business Development team members to drive strategic initiatives forward</li><li>Share best practices across the team</li><li>Ensure adherence with all aspects of the American Express Code of Conduct and our policies and procedures</li></ul>Minimum Qualifications<ul><li>2+ years of relevant experience, ideally in media or digital marketing industries</li><li>Strong Microsoft Excel and PowerPoint skills</li><li>Independent and resourceful problem solver with great attention to detail and the ability to work cross functionally</li><li>Proven track record of being a high performer with expert organizational and project management skills</li><li>Passion for performance-based marketing, payments innovation and new digital trends</li><li>Strong communication and analytical background</li><li>Compliance with processes and regulatory requirements</li><li>Highly collaborative individual with strong work ethic and willingness for hands-on tasks to achieve team goals</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

404 Jobs in Hoboken, NJ, USA