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Whataburger of Mesquite, Inc. – Team LeaderThe Team Leader is responsible for ensuring each customer's experience meets or exceeds expectations. Supervises the performance of entrusted Team Members and leads them to perform all tasks according to stands. Undertakes the duties and tasks assigned to the Team Members as and when required to ensure that a high level of customer service is maintained. The Team Leader serves to assist Whataburger in satisfying its primary goal, customer Satisfaction.To continue the path for career success at Whataburger, the Team Leader will participate in a skills development program and will be required to achieve certification in specific stations associated with the position. BENEFITS<ul><li>Competitive WEEKLY Pay</li><li>Referral Bonus Program</li><li>Schedule Flexibility</li><li>Development and Career Growth Opportunities</li><li>Tuition Reimbursement Program</li><li>Discounted Meals</li><li>Service Awards</li><li>Scholarship Program</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Chaplain Service</li><li>Paid Vacations</li></ul> RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.</li><li>Attends all meetings and training sessions as required by management.</li><li>Communicates problems outside a Team Leader's span of control to the Manager on duty as soon as possible.</li><li>Strives to continually enhance personal leadership style and improve personal performance.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."</li><li>Continues to learn and improve job skills as directed through performance appraisals.</li><li>Enforces company standards consistently demonstrating fairness in all situations through the Team Member Guidelines.</li><li>Maintains professional relationships with other Whataburger Family Members.</li><li>Uses on-the-spot training to improve performance by providing positive feedback and encouraging Family Members to ask questions.</li><li>Informs the Manger of critical training opportunities with individual Team Members.</li><li>Evaluates the performance of Team Members, and identifies training opportunities prior to issuing assignments for upcoming shifts.</li><li>Assists, supervises, and conducts Team Members training as always directed and reinforces company policy.</li><li>Corrects the cause for employee performance opportunities by examining/identifying the facts before prescribing a course of action.</li><li>Provides positive critical performance feedback in a sportive manner.</li><li>Stands out as a role model for others through daily interactions and leadership example, acts as a resource for other Team Members.</li></ul>System<ul><li>Assists the restaurant management by performing critical administrative tasks such as cash reporting, inventory audits, preparing deposits, closeouts, payroll adjustments, etc.</li><li>Performs any operational task upon request. Sets the example by performing as a role model whenever working, whether on duty as a Team Leader or filling a shift position.</li><li>Ensures all products are prepared according to quality standards, as ordered and delivered to the customer within Whataburger service time standards with a "no excuses" mentality.</li><li>Ensures the Drive-Thru production flow keeps pace with traffic by remaining alert and following up at regular intervals.</li><li>Ensures the physical appearance of self, employees, property, dining area, restrooms, outer and food production areas continuously meet standards.</li><li>Promotes excellence in customer relations to the rest of the team.</li><li>Communicates directions clearly and follows up to ensure specific actions are carried out as intended.</li><li>Ensures all actions are carried out according to policy and procedure, treating exceptions as training opportunities.</li><li>Ensures all Team Members report for work, clock in and out as scheduled.</li><li>Ensures all safety policies and procedures are maintained to provide a safe environment for customers.</li><li>Ensures all Team Members perform safely, applying the necessary precautions and safety equipment in all situations, such as leaks, wet floors, equipment cleaning and maintenance etc.</li><li>Completes shift reports to communicate key events to the Manager and other team leaders.</li><li>Accurately records the food inventory prior to and at the close of each shift, as directed.</li><li>Ensures all equipment operates safely, at the proper temperatures and within the Company's guidelines.</li><li>Maintains knowledge of and follows all emergency procedures. Handles emergencies in a controlled, exact manner to avoid confusion and further crisis.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Ensures all customers are satisfied and receive their product(s), as ordered within Whataburger service time standards.</li><li>Maintains the appearance of the restaurant to ensure customers have a positive image of Whataburger and its Team Members.</li><li>Changes out POP when necessary.</li><li>Answers the phone in a courteous, articulate manner, according to Whataburger procedure.</li><li>Handles any customer complaints and ensures satisfaction in accordance with company policy.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Follows company cash handling policies.</li><li>Monitors all cash handling and sales terminal operations to ensure accuracy.</li><li>Monitors cash handling and inventory controls through regular follow up and observation.</li><li>Prepares cash deposits and manages the change fund accurately.</li><li>Audits registers and records discrepancies.</li><li>Controls labor and food expense in relation to sales and takes appropriate action to ensure the highest possible productivity is achieved during assigned shifts.</li><li>Controls food costs by ensuring proper portioning.</li><li>Assists with preparing, reviewing and making bank deposits.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul>KEY PERFORMANCE INDICATORS<ul><li>Effectively serves as a team player in supporting the goals of the organization.</li><li>Responsible for the completion of well-defined tasks or projects set by management.</li><li>Promotes teamwork among all team members.</li><li>Accepts professional, timely criticism in a mature, positive fashion as intended, for personal development.</li><li>Demonstrates and promotes a "can do" attitude when addressing customer requests, concerns, and complaints to assure customer satisfaction is achieved at all times.</li><li>Demonstrates a willingness to listen to employees, emphasizing the appropriate chain of communication in problem situations.</li><li>Displays a commitment to the restaurant's success and performs an appropriate share of the work.</li></ul>

Whataburger

Team Lead - 197 | Whataburger197 (Garland, TX)

Team Lead - 305 | Whataburger305 (Mesquite, TX)

At Whataburger-Vibe Restaurants, our Operating Partners direct and develop a strong team to drive operational excellence in their restaurant. Operating Partners report to the Area Coach. They lead and supervise all aspects of the Family Member experience in our restaurants, from talent management to recruitment to training and promotion of current Family Members. Operating Partners inspire Family Members to deliver and succeed, and they create action plans based on performance data and financial goals. Operating Partners ensure that operations are always clean, safe, and in the customer's eye, "ready for business." Responsibilities:<ul><li>Leads by example to gain commitment from Family Members by reinforcing team behaviors consistent with Whataburger-Vibe Restaurants Values; inspires people and celebrates the team</li><li>Provides leadership and mentoring to Family Members; accountable for the in-restaurant Family Member experience, aligns the team around a common vision, provides effective coaching, sets realistic expectations, holds themselves and others accountable, and celebrates successes</li><li>Facilitates discussions among Family Members and Managers to ensure expectations are clear, share best practices, address underperforming areas, and resolve open questions</li><li>Exercises high level of independent judgment and discretion in managing the daily operations of the restaurant to ensure effective and efficient performance of the restaurant and its Family Members in all Whataburger operational and customer experience standards</li><li>Trains and coaches Team Leaders and Managers, empowering them to lead their shift and focus on developing their Family Members and serving a Whataburger experience to our guests</li><li>Teaches Managers and Team Leaders on ways to effectively work as a High Performing Team and use operational tools to improve restaurant performance</li><li>Demonstrates appreciation for the contribution of Family Members at all levels by recognizing best work through celebrating and sharing success stories</li><li>Identifies Managers, Team Leaders and Team Members with potential to progress to the next level</li><li>Evaluates progress and provides feedback daily to management team and Team Members</li><li>Demonstrates, explains, and champions change initiatives; ensure change initiatives are deployed in the restaurant</li><li>Leads recruiting, interviewing, and hiring to achieve staffing levels to drive, maintain, and sustain Restaurant High Performing Teams</li><li>Instills a customer-service mindset and demonstrates how to reinforce the brand by engaging with our customers, addressing concerns, and creating a welcoming environment within the restaurant</li><li>Works with Managers and the Area Operations Coach to execute operational plans utilizing reporting tools, customer metrics, and labor metrics to monitor restaurant performance and processes consistent with Whataburger standards of excellence</li><li>Monitors food safety practices to ensure all health and safety standards are being met</li><li>Side by side coaching with Managers and Team Leaders on floor management and shift success</li><li>Develops the budget, expense plans, and sales goals as part of financial planning in order to achieve financial targets; manages profit and loss, oversee financial tasks such as cash reporting, labor, food expenses, repairs and maintenance</li></ul>REQUIREMENTS:<ul><li>Must be at least 18 years of age</li><li>High school diploma/GED or equivalent work experience preferred</li></ul>EXPERIENCE:<ul><li>3-5 years' experience in the restaurant industry preferred</li><li>Previous experience in a restaurant leadership position preferred</li><li>Proficiency in MS Office Word, Excel, Outlook, and PowerPoint preferred</li><li>Strong general knowledge of the organization and its function</li><li>Food Safety Certification (may vary based on city, county, and state requirements)</li><li>Food Handler's Certification</li></ul>WORKING CONDITIONS/TRAVEL REQUIREMENTS:<ul><li>Must be available and work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and be able to work all shifts based on operational needs of the restaurant; 50 hour work week</li><li>Must be able to travel occasionally, both locally and long distances (including air travel) to work sites, meeting sites, and other locations</li><li>Working conditions exist to satisfactorily fulfill job responsibilities</li><li>Must possess a valid driver's license</li><li>Must be able to lift up to 50 lbs. on occasion</li><li>Must be able to stand during entire shift</li><li>Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push on occasion</li><li>Must be able to read (orders on tickets, menu board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, and produce items</li><li>Frequent washing of hands</li></ul>

Operating Partner - Whataburger - WB Norman (Norman, OK)

Operating Partner - Whataburger - WB Ada OK (Ada, OK)

Operating Partner - Whataburger - WB El Reno OK (El Reno, OK)

Whataburger-Vibe RestaurantRestaurant Team/Shift Leaderswill serve as both a restaurant leader and a team member. As a leader, you'll work closely with the Restaurant Managers ensuring all operating procedures are followed. You'll also assist with scheduling, training and supervising Team Members to ensure each customer enjoys a hot, freshly-prepared product using the highest quality ingredients served in a comfortable, clean, friendly environment.WHAT'S IN IT FOR YOU:<ul><li>Competitive bi-Weekly Pay</li><li>Bonus Potential (Quarterly)</li><li>Schedule Flexibility – Day/Evening/Overnight Shifts</li><li>Discounted Meals</li><li>Opportunities for Career Development and Growth</li></ul>QUALIFICATIONS:<ul><li>High school diploma/GED or equivalent work experience preferred.</li><li>6 months' experience in a retail/restaurant setting</li><li>Solid communication skills and the ability to build and maintain an effective working relationship with management and co-workers</li><li>Demonstrated ability to work in a team environment with strong leadership skills</li><li>Food Safety Certification (may vary based on city, county and state requirements)</li><li>Food Handler's Certification</li></ul>REQUIREMENTS:<ul><li>Must be able to lift up to 50 lbs.</li><li>Must be teachable</li><li>Must be able to stand during entire shift</li><li>Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push</li><li>Must be able to read (orders on tickets, menu board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, produce items</li><li>Frequent washing of hands</li><li>Must be able to use computers, telephones, and office equipment</li></ul>Responsibilities:<ul><li>Ensure family members are properly trained at each station</li><li>Provide timely feedback to Team Members, Managers and Operation Partners</li><li>Support managers with floor management and shift tasks as needed</li></ul>

Team Leader - Whataburger - WB Yukon (Yukon, OK)

Team Leader - Whataburger - WB Ponca City OK (Ponca City, OK)

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 10100 E Old Vail Rd Tucson AZ 85747

Restaurant Team Member, Evening Shift - Unit 1449

Restaurant Team Member, Weekend Shift - Unit 1449

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits.10100 E Old Vail Rd Tucson AZ 85747

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