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Total compensation for the Manager position is $42,000 - $50,000 DOE. Whataburger of Mesquite, Inc. – ManagerThe Manager is a business partner responsible for working closely with the General Manager to inspire the team and for ensuring all health, safety, recruiting, budgeting, marketing, and sales goals are obtained throughout the assigned unit. Utilizes the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic. Supports the General Manager with regard to recruitment, development, training, and retention of quality team members. Demonstrates a willingness to listen to Team Members and address problems. Ensures a clean, safe, and energy efficient operation during each shift. Ensures the store is always, in the customer's eye, "ready for business."To continue the path for career success at Whataburger, the Manager will participate in a skills development program and will be required to achieve certifications associated with the position. <h1>BENEFITS</h1>Competitive WEEKLY PayBonus (Incentive) ProgramSchedule FlexibilityLeadership Development and Career Growth OpportunitiesTuition Reimbursement ProgramDiscounted MealsService AwardsScholarship ProgramWhataburger Family Foundation (Hardship Grant Assistance)Chaplain ServicePaid VacationsRESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Schedules training as directed by the unit's/shift staffing plan.</li><li>Maintains professional relationships with Team Members. Treats team members with fairness and sensitivity, avoiding any indication of favoritism.</li><li>Communicates all harassment complaints and other complaints involving Whataburger policy violations to General Manager, Area Manager, Senior Area Manager, Director of Operations, and/or Director of Human Resources, as appropriate.</li><li>Prepares and presents ideas and recommendations to Team Members and upper management.</li><li>Communicates directions clearly and follows up to ensure specific actions are carried out as intended.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition "Pride, Care, and Love".</li><li>Uses on the spot training to improve performance, providing positive feedback and encouraging Team Members to ask questions.</li><li>Evaluates Team Member performance by meal period and provides feedback to Team Members and General Manager.</li><li>Participates as needed to create and maintain individual development plans for each Team Member. Conducts skill assessments to evaluate the quality of food production, customer service, and speed of service. Reviews critical training opportunities with Team Members and keeps the General Manager informed of progress attained.</li><li>Recommends Team Members who can perform as trainers and develops selected trainers in accordance with the Training Program.</li><li>Exemplifies leadership and stands out as a role model for others through daily interaction. Acts as a resource for other Team Members.</li><li>Recognizes and rewards top performers on a regular basis.</li></ul>System<ul><li>Utilizes the sales plan as the basis for setting customer service goals to improve sales, through increased customer traffic as related to those business segments supervised by the Manager.</li><li>Maintains accurate payroll, personnel training records and reports as required, on assigned shifts.</li><li>Ensures Team Members report to work in full proper uniform with nametag and clock in/out as scheduled.</li><li>Ensures team Member's safety. Ensures application of the nessary precautions and safety equipment in all situations such as leaks, wet floors, equipment cleaning and maintence etc. Communicates operating issues to other Managers, General Managers or Area Managers, as necessary.</li><li>Implements performance standards on assigned shifts to ensure quality food is served and friendly service is provided.</li><li>Reviews food production skills as they relate to maintaining productivity standards.</li><li>Ensures effective product handling and storage procedures are practiced and food production staff accurately applies portion control.</li><li>Conducts accurate POS and workstation procedures.</li><li>Initiates suggestive sales activity as directed by the restaurant's sales plan.</li><li>Handles emergencies in a controlled, exact manner to avoid confusion and further crisis.</li><li>Ensures equipment is maintained to operate at optimum efficiency according to specifications.</li><li>Reports and investigates accidents within the appropriate time frames and takes immediate action to eliminate causes.</li><li>Tracks and audits sales, food, labor, cash, and expense items each day.</li><li>Performs administrative tasks:</li><li>Makes payroll corrections.</li><li>Review payroll data prior to submission</li><li>Review the OGB and addressing issues.</li><li>Review's pass-down communications</li><li>Completes end of day paperwork.</li><li>Place's food and supply orders.</li><li>Conducts safe audits.</li><li>Conducts/reviews shift inventories.</li><li>Posts invoices</li><li>Ensures personnel and time keeping records are completed accurately and properly processed.</li><li>Reviews weekly sales/labor analysis, shift reports and consumer shopping reports.</li><li>Provides restaurant safety procedures audit including on-site inspections.</li><li>Ensures Team Member and customer incident/ accident reports are completed and communicated accurately.</li><li>Validates individual Team Member sales performance. Provides input to the General Manager regarding top performers on a regular basis.</li><li>Reviews critical information regarding the restaurant's staffing requirements and operating plans as it pertains to the designated shift.</li><li>Ensures hiring process and orientation are completed in timely manner.</li><li>Prepares standard and special reports for senior management as assigned.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships within the community.</li><li>Greets customers and solicits general and specific feedback regarding product and service quality. Utilizes feedback to initiate immediate improvements in the shift.</li><li>Changes out and ensures accuracy of POP when necessary.</li><li>Presents a clean, organized, quality eating environment to the public by maintaining excellent exterior, interior, and staff appearance.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Ensures Team Members and Team Leaders follow accurate cash handling and security procedures.</li><li>Controls labor expense in relation to sales and takes appropriate action to ensure the highest quality food, service, and productivity during assigned shifts.</li><li>Achieves the sales plan and budgeted Gross Operating Profit (GOP) in line with Period and Quarterly projections.</li><li>Assist with identifying specific activities to increase sales in each area of operations.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul><ol><li>KEY PERFORMANCE INDICATORS – Used to measure job performance.</li></ol><ul><li>Consistently improves FMSAT engagement scores.</li><li>Achieves budgeted sales and transaction growth through consistent execution of OSAT goals and specifically TTRO goals.</li><li>Utilize budgeted labor within goals set for both maximum and minimum allowed.</li><li>Ensures unit is stocked with needed food and paper supplies for each daypart while meeting budgeted amounts for week and period time frames.</li><li>Achieve budgeted OSAT/SMG survey amounts and percentages, and Consumer Impression mystery shop scores.</li><li>Achieve exemplary OEW, NSF, Local Health Inspection scores.</li></ul>

Whataburger

Manager - 410 | Whataburger410 (Mesquite, TX)

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Welcome to Whataburger Careers!This position diagnoses service issues, replaces or repairs parts, and makes adjustments to commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components in assigned Whataburger restaurants. Performs preventative maintenance on equipment to ensure safe, efficient, and reliable equipment operation. Applies judgement, knowledge, and skill when restoring equipment and facilities to proper operation. Ensures timely and accurate completion of work orders. Works with and adapts to new or changing technology to effectively manage work orders. Maintains proper part inventory on company truck to ensure ability to make effective and efficient repairs. Maintains a clean and orderly work area to include company truck cleanliness and maintenance.<ul><li>Troubleshoots, repairs, and maintains all Whataburger equipment, including heating, ventilation, and air conditioning (HVAC), cooking and beverage equipment and refrigerators.</li><li>Communicates continuously and effectively with Maintenance Services Company (MSC) and restaurant leadership.</li><li>Installs equipment in accordance with company safety procedures and follows safety protocols. Resolves electrical/mechanical problems; and informs appropriate management of potential inherent dangers with equipment.</li><li>Responsible for restaurant interior and exterior maintenance to include basic carpentry and plumbing repairs and intermediate electrical repairs.</li><li>Performs and documents quality repairs that meet the work order priority and customer Service Level Agreement (SLA).</li><li>Keeps management advised on status of repair work, schedule and budget for capital expenditure projects in the assigned zone.</li><li>Partners with the Zone Lead Technician and Zone Regional Facilities Manager to ensure all service work orders are successfully executed.</li><li>Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.&nbsp;</li><li>Evaluates and outsources work when cost and schedule effective. Reviews and approves work completed by 3rd party vendors. Acts as liaison between vendor and restaurant management.</li><li>Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders.</li><li>Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.</li><li>Complies with all national, state, and local regulatory requirements.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent or equivalent work experience</li></ul>Experience:<ul><li>1+ years’ field experience in the HVAC and commercial refrigeration (required)</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)</li></ul>Professional Certification:<ul><li>Environmental Protection Agency (EPA) Certification or CFC Certification (required)</li><li>HVAC State Certified License (preferred)</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred)</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>Physical:<ul><li>Must be able to stand, sit, or kneel for extended periods of time and carry up to 50 lbs.</li><li>Must be able to work on ladders and roof tops</li></ul>1745 Rock Prairie Rd College Station TX 77845-5917

Restaurant Maintenance Technician- College Station, TX

Welcome to Whataburger Careers!This position diagnoses service issues, replaces or repairs parts, and makes adjustments to commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components in assigned Whataburger restaurants. Performs preventative maintenance on equipment to ensure safe, efficient, and reliable equipment operation. Applies judgement, knowledge, and skill when restoring equipment and facilities to proper operation. Ensures timely and accurate completion of work orders. Works with and adapts to new or changing technology to effectively manage work orders. Maintains proper part inventory on company truck to ensure ability to make effective and efficient repairs. Maintains a clean and orderly work area to include company truck cleanliness and maintenance.<ul><li>Troubleshoots, repairs, and maintains all Whataburger equipment, including heating, ventilation, and air conditioning (HVAC), cooking and beverage equipment and refrigerators.</li><li>Communicates continuously and effectively with Maintenance Services Company (MSC) and restaurant leadership.</li><li>Installs equipment in accordance with company safety procedures and follows safety protocols. Resolves electrical/mechanical problems; and informs appropriate management of potential inherent dangers with equipment.</li><li>Responsible for restaurant interior and exterior maintenance to include basic carpentry and plumbing repairs and intermediate electrical repairs.</li><li>Performs and documents quality repairs that meet the work order priority and customer Service Level Agreement (SLA).</li><li>Keeps management advised on status of repair work, schedule and budget for capital expenditure projects in the assigned zone.</li><li>Partners with the Zone Lead Technician and Zone Regional Facilities Manager to ensure all service work orders are successfully executed.</li><li>Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.&nbsp;</li><li>Evaluates and outsources work when cost and schedule effective. Reviews and approves work completed by 3rd party vendors. Acts as liaison between vendor and restaurant management.</li><li>Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders.</li><li>Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.</li><li>Complies with all national, state, and local regulatory requirements.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent or equivalent work experience</li></ul>Experience:<ul><li>1+ years’ field experience in the HVAC and commercial refrigeration (required)</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)</li></ul>Professional Certification:<ul><li>Environmental Protection Agency (EPA) Certification or CFC Certification (required)</li><li>HVAC State Certified License (preferred)</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred)</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>Physical:<ul><li>Must be able to stand, sit, or kneel for extended periods of time and carry up to 50 lbs.</li><li>Must be able to work on ladders and roof tops</li></ul>2600 Hemphill St Fort Worth TX 76110-3207

Restaurant Maintenance Technician- Fort Worth, TX

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 2460 N Main St Las Cruces NM 88001-1135

Restaurant  Porter - Unit 581

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 360 W Sam Ridley Pkwy Smyrna TN 37167-5619

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