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<ul><li>GM Compensation range is $80,000-$90,000/year + 20% bonus potential.<ul><li>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.</li></ul></li></ul>As General Manager, you’ll have the chance to oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a&nbsp;Piccolo Buco by Cooper’s Hawk Brand Ambassador, you’ll not only ensure exceptional operations, from the food we serve from our scratch kitchen to the Guest service we provide, but you’ll also focus on growing our Wine Club Community.&nbsp; You’ll provide team leadership and development so you can work together to achieve restaurant goals.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Oversee all aspects of restaurant operations and will lead all Management and Hourly Team Members&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by: <ul><li>Approving hourly team member hiring decisions</li><li>Ensuring managers are effectively directing work groups</li><li>Strategically navigating through challenges that occur in the restaurant</li><li>Mentoring and developing managers</li></ul></li><li>Take steps to ensure financial metrics are met and involve department managers to achieve results</li><li>Focus on service &amp; ensure execution of all food, service and facility standards</li><li>Be responsible for achieving monthly sales and profits targets and analyzing/interpreting metrics</li><li>Be accountable for the overall success and results of the Wine Club Community</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite&nbsp;</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Extensive food knowledge and standards (Executive Kitchen Manager level)</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must be able to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.Piccolo Buco by Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    General Manager
  

Cooper’s Hawk Winery &amp; Restaurants is looking to add a Sr. Systems Administrator to its growing Information Technology team. Reporting to the Manager, IT Systems, this position will be responsible for assisting in endpoint management and Windows server related systems across all Cooper’s Hawk locations, including the Restaurant Support Center and restaurants.The Sr. Systems Engineer will work with other members of the IT organization and business to ensure that IT systems meet current and future needs and, when necessary, identify gaps where new technology is needed. This position will be based at our Restaurant Support Center in Downers Grove, IL.What You’ll Do:<ul><li>&nbsp;Administer, support and maintain enterprise-level Windows hybrid server environment.</li><li>Deploy, manage, and monitor Azure-based infrastructure, virtual machines, storage, and networking</li><li>Create processes and procedures for ensuring the successful operating system patching of all related servers and computers.</li><li>Design, deploy, and manage Azure infrastructure services, including Virtual Machines, Virtual Networks, Storage, and Azure Active Directory.</li><li>Configure and manage backups, availability sets, and recovery services (ASR)</li><li>Implement and manage Azure security best practices, including network security groups, role-based access control (RBAC), and Azure Security Center.</li><li>Automate Azure deployments and management tasks using PowerShell, Azure CLI, and Infrastructure as Code (IaC) tools like Terraform or ARM templates.</li><li>Install, configure, and maintain Linux servers (e.g., RHEL, Ubuntu, CentOS, Debian). Set up and maintain system services such as Apache, NGINX, MySQL, SSH, DNS, etc.</li><li>Apply Linux OS patches and upgrades regularly and maintain security best practices. Implement backup and recovery solutions.</li><li>Responsible for the design, development, implementation, testing and management of various IT solutions in area of responsibility.</li><li>Manage assigned projects and tasks, ensuring timely completion.</li><li>Recommend, plan and manage the implementation of hardware, software and systems as they relate to assigned components, ensuring security and compliance with industry best practices.</li><li>Technical owner for Active Directory, DNS, and Group Policies.</li><li>Develop, implement and maintain proactive monitoring tools and procedures for areas of responsibility and business critical systems.</li><li>Manage all contracts and licensing within areas of responsibility.</li><li>Implement and maintain backup and disaster recovery solutions.</li><li>Drive continuous improvement within the IT organization.</li><li>Work with the business to maximize capabilities of existing systems.</li><li>Research new technologies, evaluate and recommend new software or systems and manage all associated implementations or changes.</li><li>Assist with the integration needs between vendors and other IT teams.</li><li>Partner with team members to understand requirements for administration, configuration, and support for maintenance or enhancement of existing systems.</li><li>Evaluate alternative applications and solutions to meet business capabilities and requirements.</li><li>Identify gaps in existing technology and determine the best way to fill the gap using existing or new technologies.</li><li>Ensure systems are implemented and configured to meet business and technical requirements as well as best practices.</li><li>Provide escalated support of enterprise Infrastructure systems from other internal teams or vendors when appropriate.</li><li>Manage vendor relationships, including support tickets, evaluating new releases, and upcoming roadmap capabilities.</li><li>Work with vendor resources to create statement of works to support requirements as needed.</li><li>Maintain documentation of assigned technology systems, processes and components.</li><li>Produce cost and resource estimates based on requirements and statements of work.</li><li>Ensure that solutions meet all compliance, legal, internal controls, and accounting standards.</li><li>Provide after-hours support as needed for critical systems.</li><li>Mentor and assist Junior System Administrators and other IT staff.</li><li>Participate in special projects and perform other duties as required.</li></ul>What You’ll Need:<ul><li>5+ years’ experience in Infrastructure &amp; Operations</li><li>3+ years’ experience managing and maintaining corporate Windows workstations and servers, storage and VMWare server environment</li><li>3+ years’ experience managing and maintaining corporate Active Directory and Group Policy environments</li><li>3+ years’ experience managing projects on the implementation, configuration, and maintenance of Infrastructure related systems</li><li>3+ years’ experience managing endpoints – patching, OS and application deployments, anti-virus, malware, web filtering</li><li>3+ years’ experience with supporting IT systems in a multisite, corporate environment</li><li>Experience in networking</li><li>BS in Computer Engineering, Computer Science or Information Technology or equivalent</li></ul>Other Skills/Abilities:<ul><li>&nbsp;Desire to identify and apply new technology as the technology roadmap evolves</li><li>Ability to manage and coordinate major complex projects/services</li><li>Ability to prioritize multiple tasks and organize work to meet deadlines and multiple requests</li><li>Ability to adapt quickly to change and handle ambiguity</li><li>Ability to communicate effectively with individuals with differing knowledge levels and technical ability</li><li>Strong customer service orientation</li><li>Ability to work effectively with cross functional groups and participate in problem solving process</li><li>Ability to plan and implement projects on time and within budget\</li><li>Ability to reconcile competing demands between conflicting interests and priorities</li><li>Excellent decision-making skills</li><li>Strong analytical and problem-solving skills</li><li>Experience in hospitality, especially restaurants, is considered a plus</li><li>Certifications in Microsoft, server and security areas are considered pluses</li></ul>Compensation Range: $100,000-120,000. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.&nbsp;What You’ll Get:&nbsp;&nbsp;<ul><li>Incredible Discounts:</li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>Cooper’s Hawk is an equal opportunity employer. &nbsp;All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Sr. Systems Administrator
  

<ul><li>Restaurant Office Administrator (ROA): Compensation range is $45,000-$54,000/year + 10% bonus potential.<ul><li>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. &nbsp;</li></ul></li></ul>As the Restaurant Office Administrator, you will encompass a broad range of activities related to office administration as well as private events.&nbsp; In partnership with the General Manager and Restaurant Support Center, you’ll provide support and execute a range of administrative, clerical and financial tasks including invoicing, mail distribution, Guest relations and human resources related duties.&nbsp; You’ll also handle the administration and coordination of private events, partnering closely with Team Members to provide outstanding Guest service.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts:<ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul></li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Oversee and maintain all tasks related to the back-office procedures and administrative systems</li><li>Tracking and managing marketing collateral, office supplies, and uniform inventory</li><li>Manage gratuity systems and daily cash reconciliation</li><li>Be responsible for preparing and processing invoices in Compeat system</li><li>Process vacation requests and other payroll-related matters</li><li>Be responsible for daily Wine Club Membership data entry</li><li>Answer phone calls and assist guests while utilizing the reservation system</li><li>Support team member interactions by answering policy, payroll, and benefits questions</li><li>Partner closely with General Manager &amp; Restaurant Support Center to ensure policies and procedures are followed</li><li>Assist Management team with screening applications and processing pre- and post-employment paperwork for hourly team members</li><li>Assist with onboarding new managers and trains office assistant to act as backup on the weekends/vacations</li><li>Track health and safety certifications for Team Members and Managers; ensures required policies are posted and updated</li><li>Maintain back-office organization, cleanliness, and security</li><li>Subject Matter expert with Tripleseat and Eventbrite Systems to ensure events are appropriately booked; This includes using the calendar for these systems, 100% accuracy in BEO, keeping contracts, menu design, room design, and payments</li><li>Communicate event timelines to ensure deadlines are met with our guests, management, and kitchen staff</li><li>Coordinate appointments and scheduling of events</li><li>Conduct post-event follow-up to ensure guest’s satisfaction</li><li>Coordinate monthly Wine Club Events</li><li>Retrieve custom event décor, amenities, or services to ensure they are correct; oversee correct setup for events</li><li>Track event finances, including reconciliation of banquet deposits and final payments</li><li>Maintain inventory of banquet materials and supplies</li><li>Represent Cooper’s Hawk vision and values and creates a respectful, positive, and professional work environment</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk values</li><li>Six months of supervisory experience</li><li>Cash handling experience</li><li>One year of event planning experience required</li><li>Self-starter who anticipates event needs, discerns work priorities, and meets deadlines with little supervision</li><li>Acts as a Cooper’s Hawk brand ambassador and trusted liaison with Team Members, managers, vendors, and suppliers</li><li>Excellent verbal and written communication skills</li><li>Manages competing priorities under strict deadlines, must have problem solving skills and attention to detail</li><li>Has a commitment to creating Community with team members and guests</li><li>Is team-focused with commitment to high guest service standards</li><li>Enjoys working with people and enthusiastic about corporate and social event management</li><li>Has excellent analytical and problem-solving skills</li><li>Has the ability to read, understand and communicate in English</li><li>Demonstrates financial and business acumen and strong intrapersonal skills</li><li>Is proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Ability to multi-task and be highly organized</li><li>Must be able to work up to 40 hours per week in a variety of shifts&nbsp;</li></ul>Please visit the benefits section in our Cooper’s Hawk career site for more detailed benefits information.Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Restaurant Office Administrator
  

The Cooper’s Hawk Assistant Event Coordinator assists in orchestrating on- and off-site events, while promoting the Cooper’s Hawk brand, culture and values.&nbsp; This person provides outstanding customer service, while enthusiastically and professionally building a rapport with internal and external guests.&nbsp; The Assistant Event Coordinator is a self-starter who anticipates event needs, discerns work priorities, meets deadlines with little supervision, works well with team and is able to work evenings and weekends.COMPENSATION RANGE: $20 - $22 per hour.&nbsp;&nbsp;Part time - minimum of 3-4 shifts per week, and the ability to grow into a Full-time schedule.&nbsp; &nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do <ul><li>Works closely with Event Manager to ensure all required tasks are accomplished and complete.</li><li>Ability to multi-task and be highly organized and focused so events are smoothly run, and all deadlines are met.</li><li>Lead team of Servers, Bartenders, and Service Assistants during events to ensure excellent food quality and service to our guests.</li><li>Communicates with Guests and staff on all aspects of private event.</li><li>Coordinates appointments and scheduling of events.</li><li>Produces an outline of the event's needs, also called the BEO (Banquet Event Order), to include event details, i.e. private space, food and drink accommodations, timeline, audio-visual and other vendor-guest needs.&nbsp; Creates Guest contact based on BEO.</li><li>Creates and revises room layouts for each event.</li><li>Utilizes computers to communicate, plan, budget and organize events.</li><li>Tracks reconciliation of event deposits and final payments.</li><li>Assists with off-site events.</li></ul>What You’ll Need<ul><li>Must represent Cooper’s Hawk Vision and Values.</li><li>At least 6 months of prior experience as a Restaurant Event Coordinator or Assistant Event Coordinator.&nbsp; </li><li>At least 3 years of previous experience in the hospitality or restaurant industry</li><li>Experience working in high-volume restaurant operations.</li><li>Team-focused with commitment to high guest service standards.</li><li>Loves working with people and has a passion for corporate and social event management.</li><li>Possess outstanding organizational skills and attention to detail.</li><li>Excellent, professional interpersonal skills, both in person and by phone.</li><li>Excellent communication skills, including writing, proof reading skills, and speaking.</li><li>Excellent leadership in high volume restaurant environments. </li><li>Neat personal appearance.</li><li>Comfortable working with computers, proficiency with Microsoft Office.</li><li>Excellent analytical and problem solving skills.</li><li>Self-starter, strong work ethic, and open to new ideas.</li><li>Able to have FUN! &nbsp;</li><li>Able to lift and carry up to 40 pounds.</li><li>Able to exert fast-paced mobility for periods of up to 6 hours in length.</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.  About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Assistant Event Coordinator
  

Cooper’s Hawk Winery &amp; Restaurants is looking for an experienced Payroll Specialist to support the growth of the business.&nbsp; This position is primarily responsible for timely and accurate processing of bi-weekly payrolls for multiple entities.&nbsp; The Payroll Specialist ensures compliance with various state and federal regulations, while maintaining data as required by all governmental agencies.&nbsp; Our restaurant concept has over 65 locations in 12 states, with plans for significant growth.&nbsp; This position will be a part of the Accounting and Finance team and is located at the Restaurant Support Center in Downers Grove, IL.&nbsp; We offer a hybrid work environment with 3 days in office; 2 remote. During payroll processing days (biweekly on Thursday, Friday &amp; Monday), you will be required to work in the office.&nbsp;What You’ll Do:<ul><li>Process bi-weekly payroll for hourly, salaried, and tipped employees in a timely and accurate manner with great attention to detail</li><li>Verify the accuracy of all earnings, deductions and tax withholdings in accordance with all federal, state and local laws and guidelines</li><li>Process of all child support, wage garnishments, levies and other payroll deductions</li><li>Verify, audit and interpret data imports for payroll processing such as time cards and benefits against source documents to ensure accuracy</li><li>Ensure approval process is followed for any special payroll requests including manual payroll adjustments and checks</li><li>Partner with HR and restaurant operations to ensure orderly flow of data to preserve data integrity.</li><li>Identify any issues related to payroll and determine appropriate resolutions</li><li>Ensure employees are properly paid, including accrued benefits according to separation guidelines&nbsp;</li><li>Process 401(k) withholdings in accordance with DOL and IRS legislation&nbsp;</li><li>Assist with filing all federal, state and local tax and labor documents as required</li><li>Develop and maintain process checklists while employing a disciplined approach to achieve excellence&nbsp;</li><li>Assist with various audits and supports the accounting team as needed</li><li>Generate and reconcile the general ledger posting report each payroll</li><li>Support process improvements and initiatives as requested by management&nbsp;</li><li>Do various reporting to government agencies like the BLS (Business of Labor and Statistics)&nbsp;</li></ul>&nbsp;What You’ll Need: <ul><li>Must represent Cooper’s Hawk values</li><li>5+ years of multi-state payroll processing experience with an automated payroll system</li><li>Ability to work holidays as required</li><li>Team leadership experience required</li><li>Bachelor’s degree or equivalent experience preferred</li><li>Certified Payroll Professional (CPP) is preferred&nbsp;</li><li>Working knowledge of federal and multistate payroll laws</li><li>Working knowledge of taxation of various benefits (401k plans, cafeteria plans, fringe benefits, stock-based compensation, etc.)</li><li>Customer service focused mentality with internal and external partners</li><li>Ability to handle sensitive information and maintain a high level of confidentiality</li><li>Ability to establish priorities and work within deadlines</li><li>Proficiency with Microsoft Office and automated payroll systems</li><li>Excellent planning, organization and communication skills</li><li>Experience with Paylocity a plus</li><li>Experience with Pay Day Portal and Daily Pay a plus</li><li>Strong critical thinking skills</li><li>Desire for process improvement and driven to produce quality work</li><li>Excellent written and verbal communication</li></ul>Compensation Range:&nbsp;Compensation range is $60,000-$65,000/year. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.&nbsp;What You’ll Get:&nbsp;&nbsp;<ul><li>Incredible Discounts:</li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. &nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Payroll Specialist
  

<ul><li>MTMX Compensation range is $55,000-$65,000/year + 10% bonus potential.<ul><li>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.</li></ul></li></ul>As a Manager of Team Member Experience, you will create an exceptional experience for our Team Members throughout their life cycle with Cooper’s Hawk.&nbsp; You will impact how we attract, connect, engage, and retain them, by promoting and living our company values and thereby supporting the growth of our business. This position oversees key responsibilities related to the Team Member experience, broken down into the following categories: hiring, training, onboarding/offboarding, celebration/recognition, engagement, talent management, shift, and human resources.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Hire <ul><li>Develop staffing plans for each quarter and provide insight into potential shortfalls</li><li>Partner with Talent Acquisition to ensure that Team Member sourcing strategies are in place (i.e., ads, hiring fairs, referral bonuses)</li><li>Ensure that the applicant tracking system and hiring inboxes are maintained and organized daily</li><li>Ensure all open shifts/positions are posted internally and existing Team Members have the opportunity to apply/request&nbsp;</li></ul></li></ul><ul><li>Train <ul><li>Work closely with Lead Restaurant Trainers, On-the-Job Trainers, and New Restaurant Opening Trainers to ensure comprehensive understanding of CH standards and that all training programs are being executed as prescribed</li><li>Collaborate with fellow managers to identify where standards are and are not being satisfied; develop plan to train/retrain as needed</li><li>Ensure appropriate inventory and ordering of hourly training materials and uniforms</li><li>Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed</li><li>Conduct 30, 60, 90 day check-ins with hourly trainees to gauge progress and partner with department manager on feedback</li><li>Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager</li><li>Participate in hourly Team Member orientations&nbsp;</li></ul></li></ul><ul><li>Onboard/Offboard <ul><li>Ensure a positive onboarding experience for our new hires through organization, preparation, and communication</li><li>Ensure timely processing of all phases of onboarding and offboarding including Team Member hires, transfers, and terminations</li><li>Check in with Team Members upon departure to get feedback about their experience&nbsp;</li></ul></li></ul><ul><li>Celebrate &amp; Recognize <ul><li>Promote a culture of fun and celebration</li><li>Ensure Team Member celebrations take place (i.e., tenure, anniversaries, birthdays, life events, holiday party, Wine Club goal achievement)</li><li>Oversee Team Member charity events including gathering Team Member feedback regarding event selection, organizing participants, and coordinating arrangements</li></ul></li><li>Engagement <ul><li>Oversee the creation of monthly boards that include tasting notes, Chef Recs, new products, and Wine Club events</li><li>Coordinate and support Team Lunches, Focus Groups, and Community Survey</li><li>Review engagement feedback and partner with GM to develop a plan for engagement and retention</li><li>Conduct Stay Interviews as needed to strengthen Team Member retention and engagement; analyze feedback and trends to share insights with GM and AD</li><li>Support Diversity, Equity and Inclusion Initiatives in the restaurant</li><li>Advocate for the business and Team Members to better the Team Member Experience&nbsp;</li></ul></li></ul><ul><li>Manage Talent <ul><li>Oversee cross training programs throughout the restaurant</li><li>Track and analyze time in position for all departments and help department managers identify opportunities to grow and develop existing Team Members</li><li>Partner with department managers to identify talent for hourly supervisor program</li><li>Partner with department managers to identify talent for LRTs, OJTs, and NROTs</li><li>Partner with department managers to build an hourly Team Member pipeline to management&nbsp;&nbsp;</li></ul></li></ul><ul><li>Shift <ul><li>Attend front-of-house, kitchen, and manager Community meetings</li><li>Attend weekly manager meeting and bring a list of the Team Members that have recently onboarded and offboarded for awareness, insight, and discussion</li><li>Observe new Team Members on shift to assess preparedness for role and work with department managers to identify additional training needs to support success</li><li>Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day&nbsp;</li></ul></li></ul><ul><li>Human Resources <ul><li>Provide direction to Team Members for Paylocity functions, including setting up direct deposit, updating personal information, and submitting time-off requests</li><li>Ensure hourly Team Member files are kept updated and organized</li><li>Oversee hourly certification status and communicate needs for management follow up</li><li>Stay up to date on benefits offered to hourly Team Members&nbsp;</li><li>Track benefit utilization and support Team Members in leveraging benefits, such as health insurance, Wellness Discount, and Employee Assistance Program (EAP)&nbsp;</li><li>Ensure that annual benefits open enrollment is clearly communicated and promoted to all hourly Team Members</li><li>Partner with department managers and Human Resources to coordinate leave-of-absence (LOA) and return-to-work (RTW); work with department managers to stay connected with Team Members while they are on leave and support their transition as they return to work</li><li>Ensure the handbook/PCI signoff process is well communicated, and participation is 100%</li><li>Ensure that hourly Team Member breaks are being managed to compliance</li><li>Ensure that hourly Team Member primary positions are maintained in HR/IT systems</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul></li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li><li>Must have a passion for hospitality</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li><li>Has the ability to multi-task and work effectively in a fast-paced environment</li><li>Maintains basic knowledge of first aid and handling emergencies</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation</li><li>Must be able to read, write, and understand English</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Please visit the benefits section in our Cooper’s Hawk career site for more detailed benefits information. &nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Manager of Team Member Experience
  

<ul><li>GM:&nbsp;Compensation range is $90,000-$112,000/year + 20% bonus potential.<ul><li>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.</li></ul></li></ul>As General Manager, you’ll have the chance to oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll not only ensure exceptional operations, from the food we serve from our scratch kitchen to the Guest service we provide, but you’ll also focus on growing our Wine Club Community.&nbsp; You’ll provide team leadership and development so you can work together to achieve restaurant goals.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual&nbsp;Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Oversee all aspects of restaurant operations and will lead all Management and Hourly Team Members&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by: <ul><li>Approving hourly team member hiring decisions</li><li>Ensuring managers are effectively directing work groups</li><li>Strategically navigating through challenges that occur in the restaurant</li><li>Mentoring and developing managers</li></ul></li><li>Take steps to ensure financial metrics are met and involve department managers to achieve results</li><li>Focus on service &amp; ensure execution of all food, service and facility standards</li><li>Be responsible for achieving monthly sales and profits targets and analyzing/interpreting metrics</li><li>Be accountable for the overall success and results of the Wine Club Community</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite&nbsp;</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Extensive food knowledge and standards (Executive Kitchen Manager level)</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must be able to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Please visit the benefits section in our Cooper’s Hawk career site for more detailed benefits information. Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

<ul><li>EKM Compensation range is $84,000-$100,000/year + 15% bonus potential.<ul><li>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.</li></ul></li></ul>As Executive Kitchen Manager, you’ll oversee a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu that is thoughtfully paired with our Cooper’s Hawk wines.&nbsp; You’ll provide team leadership and development so you can work together to achieve operational excellence in food quality, consistency, safety and service.&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual&nbsp;Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Oversee overall kitchen operations&nbsp;</li><li>Partner closely with the Culinary kitchen team to embrace and execute new menu items&nbsp;&nbsp;</li><li>Adhere to policies and manage and train others on standard operating systems and procedures</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by:&nbsp; <ul><li>Conducting and overseeing final interviews and approving kitchen team member hiring decisions</li><li>Introducing and supervising the implementation of kitchen training materials to the team</li><li>Reviewing and approving schedules to align with forecasting in a timely manner</li><li>Developing and retaining Managers and Team Members</li></ul></li><li>Lead menu and system rollouts and kitchen initiatives</li><li>Lead Community meetings based on Cooper’s Hawk Winery &amp; Restaurants’ values and have open communication to inspire the team</li><li>Demonstrate depth of knowledge in food quality and recipes</li><li>Execute private events, including monthly themed Wine Club dinners</li><li>Maximize financial and operational results</li><li>Work closely with management teams to conduct weekly food inventory</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintain a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>&nbsp;2-3 years of kitchen management experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Executive Kitchen Manager
  

Cooper’s Hawk Winery &amp; Restaurants is seeking a strategic and results-driven Social &amp; Digital Marketing Manager to lead social media strategy and digital advertising efforts. This role requires a consultative approach to maximizing performance, while balancing strategic vision and tactical execution to drive engagement, brand awareness, and business growth. It will also support paid Wine Club acquisition efforts, overseeing initiatives for 67+ Cooper’s Hawk Winery &amp; Restaurant locations and Piccolo Buco by Cooper’s Hawk.The ideal candidate is a forward-thinking strategist who develops innovative social media campaigns while optimizing digital ad performance. They will guide a Social Media Content Specialist, ensuring cohesive messaging and execution across organic and paid digital channels. This role is a key brand storytelling function, refining messaging and visual identity in collaboration with the Brand Team.This position is based out of our Downers Grove, IL office where we have a hybrid work environment (3 days in-office, 2 days remote).What You’ll Do:Social Media Strategy &amp; Leadership:<ul><li>Develop and execute a comprehensive social media strategy that increases brand awareness, engagement, and audience growth across all platforms, including emerging channels</li><li>Work with the Social Media Content Specialist and guide the content creation process, including community engagement and campaign execution</li><li>Write creative briefs and lead strategy for social media</li><li>Create and manage social media content calendars and align them with broader marketing initiatives and overall company strategy at least one quarter in advance</li><li>Track social analytics, competitive insights, and social listening to optimize content and inform future strategies</li><li>Collaborate with marketing, PR, partnerships, operations, and retail teams to develop cross-channel social campaigns</li><li>Foster community within the Wine Club driving strong member engagement, visitation, and spend</li><li>Build high impact social campaigns designed to drive traffic for both the enterprise and local levels</li><li>Oversee proactive and reactive community engagement, ensuring timely responses and fostering brand loyalty in partnership with Member &amp; Guest Services; define escalation processes and respond to escalations as needed</li><li>Lead influencer marketing strategy by coordinating outreach, evaluating results and developing new strategies to expand reach</li><li>Stay ahead of trends, platform changes, and emerging social opportunities.</li><li>Capable of assisting with content creation on an occasional, as needed basis</li></ul>Digital Advertising &amp; Performance Marketing:<ul><li>Develop and manage paid media strategies across Paid Search, Paid Social, and Retargeting, to drive qualified traffic and conversions.</li><li>Create and manage landing pages on CMS and Unbounce for organic and paid campaigns</li><li>Optimize digital ad campaigns for traffic, conversions, and member acquisition, ensuring budget efficiency and KPI achievement.</li><li>Analyze and report on digital campaign performance, providing actionable insights for continuous optimization.</li><li>Execute and manage localized paid campaigns through Ads Manager to support hyper-targeted business objectives.</li><li>Oversee affiliate marketing programs, building partnerships to expand reach and maximize conversions.</li><li>Implement SEO strategies to improve organic search rankings and brand visibility.</li><li>Manage social engagement &amp; reputation, ensuring proactive brand engagement.</li></ul>Website &amp; E-Commerce Management:<ul><li>Drive digital marketing initiatives to enhance web and app engagement, retention, and conversions.</li><li>Oversee website maintenance, optimization, and updates to ensure functionality and performance.</li><li>Manage online ordering platforms, including eGift Cards and e-commerce promotions.</li><li>Track and share insights on web traffic, conversion rates, and online performance.</li><li>Collaborate with cross-functional teams to improve the digital customer journey.</li></ul>What You’ll Need:<ul><li>Must represent Cooper’s Hawk values: We Create Community. We Care About People. We Are Different. We Are Committed to Being the Best. We Have Fun and Celebrate.</li><li>6+ years of experience in social media, digital marketing, and paid media strategy, with a strong background in performance marketing and content creation.</li><li>Ability to work out of our Downers Grove, IL office at least 3 days a week</li><li>Bachelor’s degree in Marketing, Communications, Digital Media, Business, or a related field.</li><li>Expertise in paid media strategies (Paid Social, Paid Search, Retargeting), SEO, and affiliate marketing to drive conversions and optimize digital performance.</li><li>Strong analytical skills, with experience in data analysis, campaign optimization, and delivering data-driven insights.</li><li>Experience optimizing campaigns across multiple platforms, including Facebook, Instagram, TikTok, YouTube, and emerging channels.</li><li>Excellent project management skills with the ability to manage multiple initiatives simultaneously.</li><li>Highly organized with excellent communication, presentation, and collaboration skills.</li><li>Proficiency in digital tools and platforms, including Google Ads, social media management tools (Sprout, Hootsuite, Dash Hudson), Google Analytics, Adobe Creative Suite, and Microsoft Office Suite.</li><li>Experience in hospitality, food &amp; beverage, or retail industries is a plus.</li></ul>Competencies:<ul><li>Manage Systems</li><li>Disciplined Behavior</li><li>Action-Oriented</li><li>Communicate Effectively</li><li>Collaborate</li></ul>Compensation Range: Compensation range is $100,000 - $110,000/year + bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.&nbsp;What You’ll Get:&nbsp;&nbsp;<ul><li>Incredible Discounts:</li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

110 Hospitality / Food Services Jobs in Naperville, IL, USA