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As a Manager of Team Member Experience, you will create an exceptional experience for our Team Members throughout their life cycle with Cooper’s Hawk.&nbsp; You will impact how we attract, connect, engage, and retain them, by promoting and living our company values and thereby supporting the growth of our business. This position oversees key responsibilities related to the Team Member experience, broken down into the following categories: hiring, training, onboarding/offboarding, celebration/recognition, engagement, talent management, shift, and human resources.&nbsp;&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: </li><ul><li>Monthly Dining Allowance</li></ul><ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li></ul><ul><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul></ul>&nbsp;What You’ll Do&nbsp;&nbsp;<ul><li>Hire </li><ul><li>Develop staffing plans for each quarter and provide insight into potential shortfalls</li><li>Partner with Talent Acquisition to ensure that Team Member sourcing strategies are in place (i.e., ads, hiring fairs, referral bonuses)</li><li>Ensure that the applicant tracking system and hiring inboxes are maintained and organized daily</li><li>Ensure all open shifts/positions are posted internally and existing Team Members have the opportunity to apply/request&nbsp;</li></ul></ul><ul><li>Train </li><ul><li>Work closely with Lead Restaurant Trainers, On-the-Job Trainers, and New Restaurant Opening Trainers to ensure comprehensive understanding of CH standards and that all training programs are being executed as prescribed</li><li>Collaborate with fellow managers to identify where standards are and are not being satisfied; develop plan to train/retrain as needed</li><li>Ensure appropriate inventory and ordering of hourly training materials and uniforms</li><li>Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed</li><li>Conduct 30, 60, 90 day check-ins with hourly trainees to gauge progress and partner with department manager on feedback</li><li>Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager</li><li>Participate in hourly Team Member orientations&nbsp;</li></ul></ul><ul><li>Onboard/Offboard </li><ul><li>Ensure a positive onboarding experience for our new hires through organization, preparation, and communication</li><li>Ensure timely processing of all phases of onboarding and offboarding including Team Member hires, transfers, and terminations</li><li>Check in with Team Members upon departure to get feedback about their experience&nbsp;</li></ul></ul><ul><li>Celebrate &amp; Recognize </li><ul><li>Promote a culture of fun and celebration</li><li>Ensure Team Member celebrations take place (i.e., tenure, anniversaries, birthdays, life events, holiday party, Wine Club goal achievement)</li><li>Oversee Team Member charity events including gathering Team Member feedback regarding event selection, organizing participants, and coordinating arrangements</li></ul><li>Engagement </li><ul><li>Oversee the creation of monthly boards that include tasting notes, Chef Recs, new products, and Wine Club events</li><li>Coordinate and support Team Lunches, Focus Groups, and Community Survey</li><li>Review engagement feedback and partner with GM to develop a plan for engagement and retention&nbsp;</li><li>Conduct Stay Interviews as needed to strengthen Team Member retention and engagement; analyze feedback and trends to share insights with GM and AD</li><li>Support Diversity, Equity and Inclusion Initiatives in the restaurant</li><li>Advocate for the business and Team Members to better the Team Member Experience&nbsp;</li></ul></ul><ul><li>Manage Talent </li><ul><li>Oversee cross training programs throughout the restaurant&nbsp;</li><li>Track and analyze time in position for all departments and help department managers identify opportunities to grow and develop existing Team Members&nbsp;</li><li>Partner with department managers to identify talent for hourly supervisor program&nbsp;</li><li>Partner with department managers to identify talent for LRTs, OJTs, and NROTs&nbsp;</li><li>Partner with department managers to build an hourly Team Member pipeline to management&nbsp;&nbsp;</li></ul></ul><ul><li>Shift </li><ul><li>Attend front-of-house, kitchen, and manager Community meetings</li><li>Attend weekly manager meeting and bring a list of the Team Members that have recently onboarded and offboarded for awareness, insight, and discussion</li><li>Observe new Team Members on shift to assess preparedness for role and work with department managers to identify additional training needs to support success</li><li>Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day&nbsp;</li></ul></ul><ul><li>Human Resources </li><ul><li>Provide direction to Team Members for Paylocity functions, including setting up direct deposit, updating personal information, and submitting time-off requests</li><li>Ensure hourly Team Member files are kept updated and organized</li><li>Oversee hourly certification status and communicate needs for management follow up</li><li>Stay up to date on benefits offered to hourly Team Members&nbsp;</li><li>Track benefit utilization and support Team Members in leveraging benefits, such as health insurance, Wellness Discount, and Employee Assistance Program (EAP)&nbsp;</li><li>Ensure that annual benefits open enrollment is clearly communicated and promoted to all hourly Team Members</li><li>Partner with department managers and Human Resources to coordinate leave-of-absence (LOA) and return-to-work (RTW); work with department managers to stay connected with Team Members while they are on leave and support their transition as they return to work</li><li>Ensure the handbook/PCI signoff process is well communicated, and participation is 100%</li><li>Ensure that hourly Team Member breaks are being managed to compliance</li><li>Ensure that hourly Team Member primary positions are maintained in HR/IT systems</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul></ul>What You’ll Need&nbsp;&nbsp;&nbsp;<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept&nbsp;</li><li>Must have a passion for hospitality&nbsp;</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills&nbsp;</li><li>Has the ability to multi-task and work effectively in a fast-paced environment&nbsp;</li><li>Maintains basic knowledge of first aid and handling emergencies&nbsp;</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation&nbsp;</li><li>Must be able to read, write, and understand English&nbsp;</li><li>Must be able to lift and carry up to 50 lbs.&nbsp;</li><li>Must be able to stand for at least 10 hours per shift&nbsp;</li><li>Must have the ability to work 50-60 hours per week&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Manager of Team Member Experience
  

As the Restaurant Office Administrator, you will encompass a broad range of activities related to office administration as well as private events.&nbsp; In partnership with the General Manager and Restaurant Support Center, you’ll provide support and execute a range of administrative, clerical and financial tasks including invoicing, mail distribution, Guest relations and human resources related duties.&nbsp; You’ll also handle the administration and coordination of private events, partnering closely with Team Members to provide outstanding Guest service.&nbsp;&nbsp;&nbsp;What You’ll Get&nbsp;<ul><li>Incredible Discounts:</li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>&nbsp;What You’ll Do&nbsp;&nbsp;&nbsp;<ul><li>Oversee and maintain all tasks related to the back-office procedures and administrative systems</li><li>Tracking and managing marketing collateral, office supplies, and uniform inventory</li><li>Manage gratuity systems and daily cash reconciliation</li><li>Be responsible for preparing and processing invoices in Compeat system</li><li>Process vacation requests and other payroll-related matters</li><li>Be responsible for daily Wine Club Membership data entry</li><li>Answer phone calls and assist guests while utilizing the reservation system</li><li>Support team member interactions by answering policy, payroll, and benefits questions</li><li>Partner closely with General Manager &amp; Restaurant Support Center to ensure policies and procedures are followed</li><li>Assist Management team with screening applications and processing pre- and post-employment paperwork for hourly team members</li><li>Assist with onboarding new managers and trains office assistant to act as backup on the weekends/vacations</li><li>Track health and safety certifications for Team Members and Managers; ensures required policies are posted and updated</li><li>Maintain back-office organization, cleanliness, and security</li><li>Subject Matter expert with Tripleseat and Eventbrite Systems to ensure events are appropriately booked; This includes using the calendar for these systems, 100% accuracy in BEO, keeping contracts, menu design, room design, and payments</li><li>Communicate event timelines to ensure deadlines are met with our guests, management, and kitchen staff</li><li>Coordinate appointments and scheduling of events</li><li>Conduct post-event follow-up to ensure guest’s satisfaction</li><li>Coordinate monthly Wine Club Events</li><li>Retrieve custom event décor, amenities, or services to ensure they are correct; oversee correct setup for events</li><li>Track event finances, including reconciliation of banquet deposits and final payments</li><li>Maintain inventory of banquet materials and supplies</li><li>Represent Cooper’s Hawk vision and values and creates a respectful, positive, and professional work environment</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper’s Hawk values</li><li>Six months of supervisory experience</li><li>Cash handling experience</li><li>One year of event planning experience required</li><li>Self-starter who anticipates event needs, discerns work priorities, and meets deadlines with little supervision</li><li>Acts as a Cooper’s Hawk brand ambassador and trusted liaison with Team Members, managers, vendors, and suppliers</li><li>Excellent verbal and written communication skills</li><li>Manages competing priorities under strict deadlines, must have problem solving skills and attention to detail</li><li>Has a commitment to creating Community with team members and guests</li><li>Is team-focused with commitment to high guest service standards</li><li>Enjoys working with people and enthusiastic about corporate and social event management</li><li>Has excellent analytical and problem-solving skills</li><li>Has the ability to read, understand and communicate in English</li><li>Demonstrates financial and business acumen and strong intrapersonal skills</li><li>Is proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Ability to multi-task and be highly organized</li><li>Must be able to work up to 40 hours per week in a variety of shifts&nbsp;</li></ul>&nbsp;Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Restaurant Office Administrator
  

As a Kitchen Manager, you will help lead the way in our fast-paced, high-volume, scratch kitchen, driving the culinary execution of our uniquely inspired menu, that is thoughtfully paired with our Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to drive operational excellence and growth, while coaching and inspiring our team members to ensure high food quality and a first-class guest experience.&nbsp;&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Oversee 1-2 departments including dish, prep and/or line&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful and cohesive work environment&nbsp;&nbsp;</li><li>Manage people by:&nbsp; <ul><li>Participating in hourly kitchen team member hiring&nbsp;</li><li>Training and verifying team members adhere to dish and/or prep standards&nbsp;</li><li>Being responsible for understanding and balancing labor needs</li></ul></li><li>Lead department meetings and coach team members&nbsp;</li><li>Be accountable for prep and line knowledge to maximize financial and operational results</li><li>Help execute new menu and system roll-out and kitchen initiatives</li><li>Assist in executing private events, including monthly themed Wine Club dinners</li><li>Assist in maximizing financial and operational results and helping with weekly inventory, as needed</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned</li></ul>&nbsp;What You’ll Need&nbsp;<ul><li>1-2 years of supervisory experience in high volume kitchen in a full-service restaurant environment. Scratch kitchen experience preferred.&nbsp;</li><li>Excellent verbal and written communication skills</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Kitchen Manager
  

As an Assistant Executive Kitchen Manager, you will help lead the way in our scratch kitchen, where we produce&nbsp;uniquely-inspired&nbsp;culinary items that are thoughtfully paired with our own Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to drive operational excellence and growth, while coaching and inspiring our team members to ensure high quality food and an exceptional guest experience.&nbsp;&nbsp;&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts:<ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and&nbsp;services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual&nbsp;Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>&nbsp;&nbsp;What You’ll Do&nbsp;<ul><li>Direct kitchen operations, including Kitchen Managers and Team Members and day-to-day execution for dish, prep and line&nbsp;stations&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies, manage assigned operating systems and area of assigned&nbsp;responsibility</li><li>Ensure collaboration between kitchen and front of house&nbsp;operations</li><li>Represent Cooper’s Hawk Winery &amp; Restaurants brand and values to create a respectful, positive and professional work&nbsp;environment</li><li>Manage people by:<ul><li>Participating in hourly kitchen team member hiring</li><li>Reviewing schedules in a timely manner</li><li>Developing and retaining Kitchen Managers and Team Members</li><li>Doing side by sides with hourly team members</li></ul></li><li>Lead Community meetings and coaches Managers</li><li>Oversee kitchen training, food execution, menu&nbsp;roll-outs&nbsp;and system initiatives</li><li>Conduct line checks, create prep lists and oversee supply ordering and inventory&nbsp;management</li><li>Be accountable for depth of knowledge in food preparation and&nbsp;quality</li><li>Assist Executive Kitchen Manager with weekly inventory procedures when&nbsp;needed</li><li>Be responsible for maximizing financial and operational&nbsp;results</li><li>Effectively&nbsp;operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety&nbsp;standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as&nbsp;assigned&nbsp;</li></ul>&nbsp;&nbsp;What You’ll Need&nbsp;<ul><li>2-3 years of management experience in a full-service restaurant environment. Scratch kitchen experience&nbsp;preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in&nbsp;English&nbsp;</li><li>Demonstrates financial&nbsp;acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include&nbsp;ServSafe&nbsp;and state/local licensing&nbsp;requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per&nbsp;shift</li><li>Must have the ability to work 50-60 hours per&nbsp;week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some&nbsp;holidays&nbsp;</li></ul>&nbsp;Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Assistant Executive Kitchen Manager
  

As Executive Kitchen Manager, you’ll oversee a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu that is thoughtfully paired with our Cooper’s Hawk wines.&nbsp; You’ll provide team leadership and development so you can work together to achieve operational excellence in food quality, consistency, safety and service.&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Oversee overall kitchen operations&nbsp;</li><li>Partner closely with the Culinary kitchen team to embrace and execute new menu items&nbsp;&nbsp;</li><li>Adhere to policies and manage and train others on standard operating systems and procedures</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by:&nbsp; <ul><li>Conducting and overseeing final interviews and approving kitchen team member hiring decisions</li><li>Introducing and supervising the implementation of kitchen training materials to the team</li><li>Reviewing and approving schedules to align with forecasting in a timely manner</li><li>Developing and retaining Managers and Team Members</li></ul></li><li>Lead menu and system rollouts and kitchen initiatives</li><li>Lead Community meetings based on Piccolo Buco’s values and have open communication to inspire the team</li><li>Demonstrate depth of knowledge in food quality and recipes</li><li>Execute private events, including monthly themed Wine Club dinners</li><li>Maximize financial and operational results</li><li>Work closely with management teams to conduct weekly food inventory</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintain a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>2-3 years of kitchen management experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Executive Kitchen Manager
  

As a Kitchen Manager, you will help lead the way in our fast-paced, high-volume, scratch kitchen, driving the culinary execution of our uniquely inspired menu, that is thoughtfully paired with our Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to drive operational excellence and growth, while coaching and inspiring our team members to ensure high food quality and a first-class guest experience.&nbsp;&nbsp;&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance<ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul></li></ul>&nbsp;What You’ll Do&nbsp;&nbsp;<ul><li>Oversee 1-2 departments including dish, prep and/or line&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies and manage assigned operating systems&nbsp;</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;&nbsp;</li><li>Represent company values and create a respectful and cohesive work environment&nbsp;&nbsp;&nbsp;</li><li>Manage people by:&nbsp; </li><ul><li>Participating in hourly kitchen team member hiring&nbsp;&nbsp;</li><li>Training and verifying team members adhere to dish and/or prep standards&nbsp;&nbsp;</li><li>Being responsible for understanding and balancing labor needs&nbsp;</li></ul><li>Lead department meetings and coach team members&nbsp;&nbsp;</li><li>Be accountable for prep and line knowledge to maximize financial and operational results&nbsp;</li><li>Help execute new menu and system roll-out and kitchen initiatives&nbsp;</li><li>Assist in executing private events, including monthly themed Wine Club dinners&nbsp;</li><li>Assist in maximizing financial and operational results and helping with weekly inventory, as needed&nbsp;</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards&nbsp;</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>&nbsp;&nbsp;&nbsp;What You’ll Need&nbsp;&nbsp;<ul><li>1-2 years of supervisory experience in high volume kitchen in a full-service restaurant environment. Scratch kitchen experience preferred.&nbsp;&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite&nbsp;</li><li>Preferred certifications include ServSafe and state/local licensing requirements&nbsp;</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Welcome to Whataburger Careers!The Restaurant Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.<ul><li>Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.&nbsp;</li><li>Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.&nbsp;</li><li>Hires, trains, and retains talent to deliver extraordinary customer service.&nbsp;</li><li>Conducts regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.&nbsp;</li><li>Ensures profitability for restaurant working with Operating Partners on financial reports and budget management.&nbsp;</li><li>Provides guidance on cleaning, sanitation, and food safety procedures. &nbsp;</li><li>Ensures compliance with health and safety regulations and training.&nbsp;</li></ul>Key Skills&nbsp;<ul><li>Front Counter&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Coaching &nbsp;</li><li>Recruitment&nbsp;</li><li>Health &amp; Safety Compliance&nbsp;</li><li>Inventory Management&nbsp;</li><li>Budgeting&nbsp;</li><li>Financial Management&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED, equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li><li>Food Safety Certification (requirement may vary based on city, county or state).&nbsp;</li></ul>13517 N Litchfield Rd Surprise AZ 85379

Whataburger

Restaurant Manager - Unit 1573 Surprise, AZ

Welcome to Whataburger Careers!Whataburger’s Team Leaders are the supervisors who beef up operations with excellent customer service and knowledge of the restaurant industry. They ketchup our teams with training and flip at the chance to support their management team. (The puns may not cut the mustard, but we can’t help ourselves!) Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that can lead you to six figures, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A Clear Path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits</li><li>Short-term and Long-term Disability Benefits</li><li>Retirement Celebration Program</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 18 years old</li><li>1+ years of restaurant, retail or hospitality leadership experience</li><li>High school diploma/GED or equivalent work experience, or is attending school</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Associations which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply13517 N Litchfield Rd Surprise AZ 85379

Restaurant Team Leader - Unit 1573 Surprise, AZ

Welcome to Whataburger Careers!Whataburger’s Team Leaders are the supervisors who beef up operations with excellent customer service and knowledge of the restaurant industry. They ketchup our teams with training and flip at the chance to support their management team. (The puns may not cut the mustard, but we can’t help ourselves!) Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that can lead you to six figures, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A Clear Path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits</li><li>Short-term and Long-term Disability Benefits</li><li>Retirement Celebration Program</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 18 years old</li><li>1+ years of restaurant, retail or hospitality leadership experience</li><li>High school diploma/GED or equivalent work experience, or is attending school</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Associations which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply5950 W Buckeye Rd Phoenix AZ 85043

Restaurant Team Leader - 1436 Phoenix, AZ

Welcome to Whataburger Careers!The Restaurant Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.<ul><li>Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.&nbsp;</li><li>Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.&nbsp;</li><li>Hires, trains, and retains talent to deliver extraordinary customer service.&nbsp;</li><li>Conducts regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.&nbsp;</li><li>Ensures profitability for restaurant working with Operating Partners on financial reports and budget management.&nbsp;</li><li>Provides guidance on cleaning, sanitation, and food safety procedures. &nbsp;</li><li>Ensures compliance with health and safety regulations and training.&nbsp;</li></ul>Key Skills&nbsp;<ul><li>Front Counter&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Coaching &nbsp;</li><li>Recruitment&nbsp;</li><li>Health &amp; Safety Compliance&nbsp;</li><li>Inventory Management&nbsp;</li><li>Budgeting&nbsp;</li><li>Financial Management&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED, equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li><li>Food Safety Certification (requirement may vary based on city, county or state).&nbsp;</li></ul>5950 W Buckeye Rd Phoenix AZ 85043

183 Hospitality / Food Services Jobs in Phoenix, AZ, USA