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As Kitchen Manager, you will help lead the way in our fast-paced, high-volume, scratch kitchen, driving the culinary execution of our uniquely inspired menu with items thoughtfully paired with our Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to deliver uncompromising hospitality, while coaching and inspiring our Team Members to ensure high food quality and a memorable guest experience.&nbsp;&nbsp;What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will SucceedShow Up Ready: Come prepared, stay sharp and start strong.<ul><li>Oversee 1–2 kitchen departments including dish, prep, and/or line</li><li>Maintain a professional image and uphold Cooper’s Hawk culinary and safety standards</li><li>Use tools like POS systems, scheduling software, ordering/inventory systems, and Microsoft Office to stay organized</li><li>Help execute new menu roll-outs, kitchen initiatives, and private events, including monthly Wine Club dinners</li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.<ul><li>Help hire, train, and develop hourly kitchen Team Members on kitchen standards</li><li>Ensure adherence to food safety, sanitation, and kitchen policies</li><li>Be accountable for prep and line knowledge to drive financial and operational results</li><li>Assist with weekly inventory and labor management</li></ul>Stay in Sync:&nbsp; Communicate often, move with your team, and keep service flowing.<ul><li>Foster strong collaboration between kitchen and front-of-house teams</li><li>Lead department meetings and coach Team Members</li><li>Partner with the Executive Kitchen Manager and General Manager to achieve restaurant goals</li><li>Assist in executing private events, including monthly themed Wine Club dinners</li></ul>Make It Personal: Be genuine, listen well, and tailor the experience.<ul><li>Represent Cooper’s Hawk values and create a respectful, inclusive kitchen culture</li><li>Support your team with the tools and training they need to succeed</li><li>Ensure every dish meets our high standards and enhances the guest experience</li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Empower your team to take pride in their work and deliver exceptional food</li><li>Celebrate wins, big and small, with your team</li><li>Contribute to a kitchen environment that inspires excellence</li></ul>What You Will Bring<ul><li>1-2 years of supervisory experience in high volume kitchen in a full-service restaurant environment. Scratch kitchen experience preferred.&nbsp;</li><li>Excellent verbal and written communication skills</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Kitchen Manager
  

MTMX Compensation range is $55,000-$65,000/year + 10% bonus potential.&nbsp;The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.As a&nbsp;Manager of Team Member Experience&nbsp;at Cooper’s Hawk, you’ll play a vital role in shaping the journey of our Team Members—from their first day to every milestone along the way. As a standard bearer of the brand, you’ll lead<a href="#_cmnt1">[RR1]</a> initiatives that attract, connect, engage, and retain top talent, all while promoting our company values and supporting the growth of our business. With a focus on hiring, training, onboarding, recognition, engagement, talent development, and HR support, you’ll help create a workplace where Team Members feel valued, supported, and inspired.What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will SucceedShow Up Ready:&nbsp; Come prepared, stay sharp, and start strong.<ul><li>Develop quarterly staffing plans and partner with Talent Acquisition to ensure sourcing strategies are in place</li><li>Maintain applicant tracking systems and ensure internal job postings are visible to current Team Members</li><li>Ensure onboarding and offboarding processes are timely, organized, and positive</li><li>Participate in orientations and ensure training materials and uniforms are available</li></ul>Own What You See:&nbsp; Take responsibility, jump in, and do what needs to be done.<ul><li>Collaborate with trainers and managers to ensure training programs are executed and standards are met</li><li>Conduct 30/60/90-day check-ins with new hires and communicate progress to department managers</li><li>Track and analyze time-in-position data and identify training and development opportunities</li><li>Ensure compliance with HR systems, certifications, and break policies</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Attend Community and manager meetings to stay aligned with team needs</li><li>Observe new Team Members on shift and provide feedback to support success</li><li>Partner with department managers and HR to coordinate leaves of absence and return-to-work transitions</li><li>Share engagement and retention insights with the GM and Area Director</li><li>Partner with managers to identify internal talent for hourly leadership roles<a href="#_cmnt2">[RR2]</a></li><li>Follow policies, systems, and standards and ensure others are doing the same</li></ul>Make It Personal:&nbsp; Be genuine, listen well, and tailor the experience.<ul><li>Conduct Stay Interviews and gather feedback to improve the Team Member experience</li><li>Provide guidance on Paylocity functions and benefits utilization</li><li>Ensure Team Members feel heard, supported, engaged and celebrated</li></ul>Add a Touch:&nbsp; Go beyond the expected to create memorable moments.<ul><li>Promote a culture of fun and recognition through celebrations, events, and milestones</li><li>Coordinate charity events and community involvement opportunities</li><li>Lead the creation of monthly boards with tasting notes, Chef Recs, and Wine Club updates</li><li>Celebrate Team Member achievements and life events</li><li>Interact with Guests and Team Members in the restaurant to ensure uncompromising hospitality</li></ul>What You Will Bring<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li><li>Must have a passion for hospitality</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li><li>Has the ability to multi-task and work effectively in a fast-paced environment</li><li>Maintains basic knowledge of first aid and handling emergencies</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation</li><li>Must be able to read, write, and understand English</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.<a href="#_cmntref1">[RR1]</a>We should add something in the description about being a standard bearer of the brand. <a href="#_cmntref2">[RR2]</a>Add something about standards here with stay in sync. This is a main part of the role that is missing. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Manager, Team Member Experience
  

RM Compensation range is $55,000-$65,000/year + 10% bonus potential.&nbsp;The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.&nbsp;A&nbsp;Restaurant Manager at Cooper’s Hawk helps manage the complexities of running a high-volume, scratch kitchen, full-service restaurant, complete with a retail market, tasting room and Wine Club program.&nbsp; You’ll do more than just manage a shift — you’ll grow and inspire a team, deliver uncompromising hospitality to our guests and help grow a vibrant wine club community.&nbsp; By adhering to high standards and adding a touch of color, you’ll turn moments into lasting memories.What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong.&nbsp;<ul><li>Lead 1–2 department areas with confidence</li><li>Maintain a professional image and uphold Cooper’s Hawk standards</li><li>Use tools like POS systems, scheduling and inventory software, and Microsoft Office to stay organized</li><li>Conduct weekly inventory and manage department-level financial performance</li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.&nbsp;<ul><li>Hire, train, and schedule hourly Team Members</li><li>Ensure policies and operating systems are followed</li><li>Maintain a safe, secure, and healthy work environment</li><li>Take initiative to solve problems and improve operations</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Foster strong collaboration between kitchen and front-of-house teams</li><li>Lead department and Community meetings</li><li>Coach and develop Team Members to ensure smooth shift execution</li><li>Partner with the General Manager to achieve restaurant goals</li></ul>Make It Personal: Be genuine, listen well, and tailor the experience.&nbsp;<ul><li>Represent Cooper’s Hawk values and create a respectful, inclusive work culture</li><li>Support your team with the tools and training they need to succeed</li><li>Provide personalized service that makes every guest special</li></ul>Add a Touch: Go beyond the expected to create memorable moments.&nbsp;<ul><li>Build and grow our Wine Club Community by educating guests and inviting them to join</li><li>Empower your team to create special experiences that keep guests coming back</li><li>Celebrate wins, big and small, with your team and your guests</li></ul>What You Will Bring<ul><li>Must represent Cooper’s Hawk values</li><li>1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.&nbsp;</li><li>Minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.  About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Restaurant Manager
  

At Cooper’s Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to.Compensation: $15.50-18.00/hourPay offered is determined by skills, qualifications and experience.&nbsp;What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Wine Tastings for Two</li><li>Medical, Dental, Vision, and Telehealth</li><li>401k with Company Match</li><li>Paid Time Off and Flexible Schedules</li><li>Early Pay Access</li><li>Wellness and Mental Health Support</li><li>Wine and Culinary Education</li><li>Career Growth Flight Plan</li><li>Team Member Rewards, Milestone Recognition, and Referral Bonuses</li></ul>How You Will SucceedShow Up Ready: Come Prepared, stay sharp, and start strong.<ul><li>Learn our food, wine, and retail offerings so you can confidently guide each guest</li><li>Prepare your station for service and keep it clean and stocked</li><li>Study Cooper’s Hawk menu, retail items, and wines that are offered to our guests.</li></ul>Own What You See: Take Responsibility, jump in, and do what needs to be done.<ul><li>Restock and maintain product displays</li><li>Support the team with tasks like carryout orders and guest service in other areas when needed</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Communicate with team members to deliver smooth and memorable service</li><li>Follow steps of service and assist in daily operations</li></ul>Make It Personal: Be genuine, listen well, and tailor each experience.<ul><li>Welcome every guest warmly and answer questions about wine, food, and our Wine Club</li><li>Proactively build relationships with guests and create memorable moments.</li><li>Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members.&nbsp;&nbsp; </li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Share the story of Cooper’s Hawk and invite guests to join our Wine Club</li><li>Introduce tastings and special retail items to enrich the guest experience</li></ul>What You Will Bring<ul><li>At least 21 years of age</li><li>Experience in restaurants, retail, or wine environments preferred</li><li>Comfort speaking to guests about wine and the Wine Club</li><li>A passion for hospitality and creating memorable guest experiences</li><li>Ability to multitask in a fast paced environment</li><li>Ability to stand for long periods and lift up to 40 pounds</li><li>Flexible availability including weekends and some holidays</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp; Cooper’s Hawk is an equal opportunity employer.&nbsp; All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp; The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Tasting Room Attendant
  

At Cooper’s Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory.Compensation: $3.63/hour plus tipsWhat You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Wine Tastings for Two</li><li>Medical, Dental, Vision, and Telehealth</li><li>401k with Company Match</li><li>Paid Time Off and Flexible Schedules</li><li>Early Pay Access</li><li>Wellness and Mental Health Support</li><li>Wine and Culinary Education</li><li>Career Growth Flight Plan</li><li>Team Member Rewards, Milestone Recognition, and Referral Bonuses</li></ul>How You Will SucceedShow Up Ready: Come prepared, stay sharp, and start strong.<ul><li>Arrive on time, and in proper uniform standards</li><li>Know the menu, wine list, and steps of service</li><li>Use the POS system and handle payments with accuracy</li><li>Understand the benefits of Cooper’s Hawk Wine Club and its offerings</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing. </li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.<ul><li>Jump in where needed to help the team</li><li>Serve food and drinks with speed and care</li><li>Follow legal guidelines for alcohol service</li><li>Take initiative to solve problems and support the guest experience</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Anticipate the needs of guests and fellow team members</li><li>Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers</li><li>Help the team stay coordinated and focused</li></ul>Make It Personal: Be genuine, listen well, and tailor the experience.<ul><li>Welcome every guest with warmth, use guests names, celebrate milestones.</li><li>Answer questions and make recommendations that feel genuine</li><li>Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.&nbsp;&nbsp; </li><li>See the person, not just the task</li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Find small ways to delight the guests</li><li>Share the story of our Wine Club and invite guests to join</li><li>Introduce wine tastings and help guests enhance their experience</li><li>Let your personality shine &amp; leave your signature on every interaction</li></ul>What You Will Bring<ul><li>At least 21 years of age and six months of server experience</li><li>Experience in full service or upscale casual dining preferred</li><li>Comfort speaking about food, wine, and our Wine Club program</li><li>A passion for hospitality and working as part of a team</li><li>Ability to multitask and stay calm in a fast-paced setting</li><li>Ability to lift 40 pounds and work on your feet up to 10 hours</li><li>Must be able to read, write, and understand English</li><li>Flexible availability, including weekends and some holidays</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp; Cooper’s Hawk is an equal opportunity employer.&nbsp; All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp; The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp;&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Server
  

At Cooper’s Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life.Compensation Range: $17.15- 18.50/hourPay offered is determined by skills, qualifications and experience.&nbsp;What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Wine Tastings for Two</li><li>Medical Dental Vision and Telehealth</li><li>401k with Company Match</li><li>Paid Time Off and Flexible Schedules</li><li>Early Pay Access</li><li>Wellness and Mental Health Support</li><li>Wine and Culinary Education</li><li>Career Growth Flight Plan</li><li>Team Member Rewards Milestone Recognition and Referral Bonuses</li></ul>How You Will SucceedShow Up Ready: Come Prepared, stay sharp, and start strong.<ul><li>Start every shift with a positive attitude and prepare your station using company checklists</li><li>Stay stocked on tableware dishes and supplies to keep the service flowing</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.&nbsp; </li></ul>Own What You See: Take Responsibility, jump in, and do what needs to be done.<ul><li>Keep the dining room and work areas clean organized and guest ready</li><li>Restock and reset tables quickly so guests are welcomed without delay</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Communicate with servers, food runners and managers to keep service running seamlessly</li></ul><ul><li>Help with food running and carryout orders to support the team whenever needed</li></ul>Make It Personal: Be genuine, listen well, and tailor each experience.<ul><li>Greet guests with warmth and a friendly attitude</li><li>Be helpful in answering questions about food wine and our facilities</li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Go the extra step to keep the dining experience comfortable welcoming and polished</li><li>Jump in to help wherever needed so every shift feels like a team win</li></ul>What You Will Bring<ul><li>At least 18 years of age</li><li>Energy and positivity with a love for hospitality</li><li>Ability to multitask in a fast-paced environment</li><li>Comfortable lifting up to 40 pounds and standing for extended periods</li><li>Open availability including weekends and holidays</li><li>A team mindset and willingness to communicate clearly</li><li>Ability to read, write and understand English</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp; Cooper’s Hawk is an equal opportunity employer.&nbsp; All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp; The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Service Assistant
  

At Cooper’s Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.Compensation Range: $17.15- 18.00/hourPay offered is determined by skills, qualifications and experience.&nbsp;What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Wine Tastings for Two</li><li>Medical, Dental, Vision, and Telehealth</li><li>401k with Company Match</li><li>Paid Time Off and Flexible Schedules</li><li>Early Pay Access</li><li>Wellness and Mental Health Support</li><li>Wine and Culinary Education</li><li>Career Growth Flight Plan</li><li>Team Member Rewards, Milestone Recognition, and Referral Bonuses</li></ul>How You Will SucceedShow Up Ready: Come Prepared, stay sharp, and start strong.<ul><li>Greet guests with energy and enthusiasm from the very first interaction</li><li>Answer guest phone calls with professionalism and hospitality </li><li>Follow checklists to set up the host area for a smooth shift</li><li>Maintain a professional image at all times by adhering to all appearance and behavior guidelines</li></ul>Own What You See: Take Responsibility, jump in, and do what needs to be done.<ul><li>Keep track of table flow and dining room pacing to deliver an excellent guest experience</li><li>Adjust seating plans as needed to avoid bottlenecks and wait time surprises</li><li>Manage special seating requests of guests consistent with table availability</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Communicate constantly with Managers and Team Members to keep service moving seamlessly</li><li>Support servers and service assistants when needed to help the team shine</li></ul>Make It Personal: Be genuine, listen well, and tailor each experience.<ul><li>Answer questions about food, wine, and experiences with warmth and knowledge</li><li>Share insights about our Barrel Reserve wine during each escort to the table</li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Help with light side work and maintain the entry area so every guest’s first impression is a great one</li><li>Keep phone etiquette polished and professional when answering calls and handling reservations</li></ul>What You Will Bring<ul><li>At least 18 years of age</li><li>A genuine love for hospitality and a desire to create unforgettable experiences</li><li>Comfort in a fast paced environment with strong multitasking skills</li><li>Ability to lift up to 40 pounds and stand for extended periods</li><li>Willingness to work weekends and holidays</li><li>Team spirit and clear communication</li><li>Ability to read, write, and understand English</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp; Cooper’s Hawk is an equal opportunity employer.&nbsp; All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp; The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Host
  

At Cooper’s Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory.What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Wine Tastings for Two</li><li>Medical, Dental, Vision, and Telehealth</li><li>401k with Company Match</li><li>Paid Time Off and Flexible Schedules</li><li>Early Pay Access</li><li>Wellness and Mental Health Support</li><li>Wine and Culinary Education</li><li>Career Growth Flight Plan</li><li>Team Member Rewards, Milestone Recognition, and Referral Bonuses</li></ul>How You Will SucceedShow Up Ready: Come prepared, stay sharp, and start strong.<ul><li>Arrive on time, and in proper uniform standards</li><li>Know the menu, wine list, and steps of service</li><li>Use the POS system and handle payments with accuracy</li><li>Understand the benefits of Cooper’s Hawk Wine Club and its offerings</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing. </li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.<ul><li>Jump in where needed to help the team</li><li>Serve food and drinks with speed and care</li><li>Follow legal guidelines for alcohol service</li><li>Take initiative to solve problems and support the guest experience</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Anticipate the needs of guests and fellow team members</li><li>Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers</li><li>Help the team stay coordinated and focused</li></ul>Make It Personal: Be genuine, listen well, and tailor the experience.<ul><li>Welcome every guest with warmth, use guests names, celebrate milestones.</li><li>Answer questions and make recommendations that feel genuine</li><li>Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.&nbsp;&nbsp; </li><li>See the person, not just the task</li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Find small ways to delight the guests</li><li>Share the story of our Wine Club and invite guests to join</li><li>Introduce wine tastings and help guests enhance their experience</li><li>Let your personality shine &amp; leave your signature on every interaction</li></ul>What You Will Bring<ul><li>At least 21 years of age and six months of server experience</li><li>Experience in full service or upscale casual dining preferred</li><li>Comfort speaking about food, wine, and our Wine Club program</li><li>A passion for hospitality and working as part of a team</li><li>Ability to multitask and stay calm in a fast-paced setting</li><li>Ability to lift 40 pounds and work on your feet up to 10 hours</li><li>Must be able to read, write, and understand English</li><li>Flexible availability, including weekends and some holidays</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp; Cooper’s Hawk is an equal opportunity employer.&nbsp; All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp; The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp;&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

At Cooper’s Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to.What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Wine Tastings for Two</li><li>Medical, Dental, Vision, and Telehealth</li><li>401k with Company Match</li><li>Paid Time Off and Flexible Schedules</li><li>Early Pay Access</li><li>Wellness and Mental Health Support</li><li>Wine and Culinary Education</li><li>Career Growth Flight Plan</li><li>Team Member Rewards, Milestone Recognition, and Referral Bonuses</li></ul>How You Will SucceedShow Up Ready: Come Prepared, stay sharp, and start strong.<ul><li>Learn our food, wine, and retail offerings so you can confidently guide each guest</li><li>Prepare your station for service and keep it clean and stocked</li><li>Study Cooper’s Hawk menu, retail items, and wines that are offered to our guests.</li></ul>Own What You See: Take Responsibility, jump in, and do what needs to be done.<ul><li>Restock and maintain product displays</li><li>Support the team with tasks like carryout orders and guest service in other areas when needed</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Communicate with team members to deliver smooth and memorable service</li><li>Follow steps of service and assist in daily operations</li></ul>Make It Personal: Be genuine, listen well, and tailor each experience.<ul><li>Welcome every guest warmly and answer questions about wine, food, and our Wine Club</li><li>Proactively build relationships with guests and create memorable moments.</li><li>Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members.&nbsp;&nbsp; </li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Share the story of Cooper’s Hawk and invite guests to join our Wine Club</li><li>Introduce tastings and special retail items to enrich the guest experience</li></ul>What You Will Bring<ul><li>At least 21 years of age</li><li>Experience in restaurants, retail, or wine environments preferred</li><li>Comfort speaking to guests about wine and the Wine Club</li><li>A passion for hospitality and creating memorable guest experiences</li><li>Ability to multitask in a fast paced environment</li><li>Ability to stand for long periods and lift up to 40 pounds</li><li>Flexible availability including weekends and some holidays</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp; Cooper’s Hawk is an equal opportunity employer.&nbsp; All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp; The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

23 Hospitality / Food Services Jobs in Rockville, MD, USA