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As an Assistant Executive Kitchen Manager at Cooper’s Hawk, you’ll help lead a high-volume, scratch kitchen where culinary creativity meets operational excellence. You’ll partner closely with the Executive Kitchen Manager to ensure exceptional food quality, consistency, and safety while coaching and inspiring your team. With a focus on leadership, training, and execution, you’ll help deliver an outstanding guest experience and support the growth of our culinary team.Assistant Executive Kitchen Manager Compensation range is $70,000-$83,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will SucceedShow Up Ready: Come prepared, stay sharp, and start strong.<ul><li>Direct kitchen operations, including Kitchen Managers and Team Members across dish, prep, and line stations</li><li>Review schedules and manage assigned operating systems </li><li>Use tools like POS systems, scheduling software, ordering/inventory systems, and Microsoft Office to stay organized</li><li>Conduct line checks, create prep lists, and oversee supply ordering and inventory</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Lead kitchen training, food execution, new menu roll-outs and system initiatives</li></ul>Own What You See:&nbsp; Take responsibility, jump in, and do what needs to be done.<ul><li>Participate in hourly kitchen Team Member hiring</li><li>Conduct side-by-sides with Team Members to support development and performance</li><li>Be accountable for food preparation knowledge and quality standards</li><li>Assist with weekly inventory procedures and maximize financial results</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Ensure strong communication and collaboration between kitchen and front-of-house operations to ensure smooth operations</li><li>Lead Community meetings and coach Managers to align on goals and execution</li><li>Partner with the Executive Kitchen Manager and General Manager to drive results</li><li>Execute private events, including monthly themed Wine Club dinner</li></ul>Make It Personal:&nbsp; Be genuine, listen well, and tailor the experience.<ul><li>Represent Cooper’s Hawk values and create a respectful, positive, and professional kitchen culture</li><li>Develop and retain Kitchen Managers and Team Members through coaching and mentorship</li><li>Add a Touch:&nbsp; Go beyond the expected to create memorable moments.</li><li>Lead by example and inspire pride in culinary standards, excellence and execution</li><li>Celebrate team wins and milestones</li></ul>What You Will Bring<ul><li>2-3 years of management experience in a full-service restaurant environment. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite </li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.&nbsp; All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Assistant Executive Kitchen Manager
  

Cooper’s Hawk Winery &amp; Restaurants is seeking an experienced Helpdesk/Technical Support Administrator to provide first class technical support to our restaurants and Restaurant Support Center team members.&nbsp;The hours for this position are on a flexible rotating schedule. &nbsp;This role is part of the Information Technology team, which is based out of the Restaurant Support Center in Downers Grove, IL. We are open to hiring this as a hybrid position based out of our Downers Grove IL office, or as a remote position in the Phoenix, AZ area.&nbsp;The Technical Support Administrator is responsible for ensuring the logging and timely resolution of IT service requests, incidents and problems by providing Level 1 and Level 2 Helpdesk Support to Cooper’s Hawk restaurant and corporate office team members. Main tasks include troubleshooting and restoring services to hardware and software systems, PCs, printers, mobile devices, Point-of-Sale equipment, A/V equipment, and other various IT and Business systems located in Cooper’s Hawk Environment.&nbsp;This position requires someone that is customer-service oriented and has strong troubleshooting skills.&nbsp;&nbsp;&nbsp;What You’ll Do:<ul><li>Problem &amp; Incident Management: Log, respond to, and ensure timely closure of incoming problems and incidents to multi-state restaurants and Restaurant Support Center by email, phone, chat or via Freshservice</li><li>Troubleshooting: Diagnose and resolve PC, POS, technology infrastructure and Business application incidents, ensuring issues are addressed in a timely manner. Issues include, but not limited to, configuration, installation, and ongoing maintenance of workstations, business 3rd party and in-house applications, point of sale, network equipment, operating systems, printers, internet connections, telephones, and mobile devices</li><li>Escalation Management: Escalate complex issues to support supervisor, application support teams or 3rd party resolver groups as appropriate.</li><li>Hardware / Software management: Assist with the installation, configuration, and maintenance of hardware and software. Process requests for hardware and software in line with department policies. Image new or re-purposed workstation equipment as necessary</li><li>Documentation Management: Maintain documentation of helpdesk interactions including details of enquiries, troubleshooting steps and resolutions to facilitate knowledge sharing and process improvement. Create and update Knowledge Base articles and How-To training materials</li><li>Communication:&nbsp; Respond to all tickets, inquiries, and incidents in a thorough, careful, efficient manner, using proper grammar and spelling, using a kind helpful tone, respecting the company’s vision and values</li><li>Inventory Management: Maintain an accurate inventory of all hardware assets, supplies and software licenses</li><li>User Account Management: Facilitate onboarding and offboarding of team members, including provisioning and deprovisioning of software accounts, access requests and additional software requests in line with IT policies</li><li>Assist with basic team member training and “how to” guidance for in-scope applications and systems.</li><li>Assist the testing and timely application of all critical software/Operating System updates and patches within the organization</li><li>Provide evening and weekend on call coverage</li><li>Manage vendors and MSPs delivering on-site maintenance services, and work with other IT teams to ensure delivery of quality service</li><li>Occasional travel to local restaurants for support or new deployments</li><li>Assist in the creation of IT Operations processes and procedures, ensuring adherence to operational KPIs and SLAs.</li></ul>&nbsp;What You’ll Need:&nbsp;<ul><li>3+ years of experience working on a corporate helpdesk</li><li>Adaptability and learning: Willingness to adapt to new technologies, and keep pace with changes in Restaurant technology</li><li>Hardware: Demonstrable understanding of desktops, laptops, POS devices, networking, and peripherals.</li><li>Excellent troubleshooting skills including the ability to systematically identify and follow a set of steps to resolve a problem or incidents.</li><li>Excellent customer service skills, and a passion for helping others</li><li>Strong knowledge &amp; proficiency of Microsoft desktop environments and software including Microsoft Office 365, Active Directory and Security suites.</li><li>Operating Systems:&nbsp; 3+ years Windows administration experience</li><li>Understand basic networking concepts (e.g. TCP/IP, DHCP, DNS) and troubleshooting techniques.</li><li>Excellent technical and business verbal and written communication skills</li><li>Strong organizational, time management, and prioritization skills</li><li>Communication Skills: Open, visible, and approachable. Effectively communicate highly technical in nontechnical business terminology.</li></ul>Preferred Qualifications:<ul><li>COMPTIA A+, Network+, or ITIL certifications a plus</li><li>Experience working in a multi-unit hospitality environment</li></ul>Physical Job Functions:<ul><li>Must be able to lift at least 40 lbs. and sit for extended periods of time</li></ul>Compensation Range: $55,000-$66,000. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.&nbsp;What You’ll Get:&nbsp;&nbsp;<ul><li>Incredible Discounts:</li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;Cooper’s Hawk is an equal opportunity employer. &nbsp;All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Technical Support Administrator
  

A&nbsp;Restaurant Manager at Cooper’s Hawk helps manage the complexities of running a high-volume, scratch kitchen, full-service restaurant, complete with a retail market, tasting room and Wine Club program.&nbsp; You’ll do more than just manage a shift — you’ll grow and inspire a team, deliver uncompromising hospitality to our guests and help grow a vibrant wine club community.&nbsp; By adhering to high standards and adding a touch of color, you’ll turn moments into lasting memories.Restaurant Manager compensation range is $57,000-$65,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong.&nbsp;<ul><li>Lead 1–2 department areas with confidence</li><li>Maintain a professional image and uphold Cooper’s Hawk standards</li><li>Use tools like POS systems, scheduling and inventory software, and Microsoft Office to stay organized</li><li>Conduct weekly inventory and manage department-level financial performance</li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.&nbsp;<ul><li>Hire, train, and schedule hourly Team Members</li><li>Ensure policies and operating systems are followed</li><li>Maintain a safe, secure, and healthy work environment</li><li>Take initiative to solve problems and improve operations</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Foster strong collaboration between kitchen and front-of-house teams</li><li>Lead department and Community meetings</li><li>Coach and develop Team Members to ensure smooth shift execution</li><li>Partner with the General Manager to achieve restaurant goals</li></ul>Make It Personal: Be genuine, listen well, and tailor the experience.&nbsp;<ul><li>Represent Cooper’s Hawk values and create a respectful, inclusive work culture</li><li>Support your team with the tools and training they need to succeed</li><li>Provide personalized service that makes every guest special</li></ul>Add a Touch: Go beyond the expected to create memorable moments.&nbsp;<ul><li>Build and grow our Wine Club Community by educating guests and inviting them to join</li><li>Empower your team to create special experiences that keep guests coming back</li><li>Celebrate wins, big and small, with your team and your guests</li></ul>What You Will Bring<ul><li>Must represent Cooper’s Hawk values</li><li>1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.&nbsp;</li><li>Minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.  About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Restaurant Manager
  

As Kitchen Manager, you will help lead the way in our fast-paced, high-volume, scratch kitchen, driving the culinary execution of our uniquely inspired menu with items thoughtfully paired with our Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to deliver uncompromising hospitality, while coaching and inspiring our Team Members to ensure high food quality and a memorable guest experience.&nbsp;&nbsp;Kitchen Manager Compensation range is $57,000-$65,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will SucceedShow Up Ready: Come prepared, stay sharp and start strong.<ul><li>Oversee 1–2 kitchen departments including dish, prep, and/or line</li><li>Maintain a professional image and uphold Cooper’s Hawk culinary and safety standards</li><li>Use tools like POS systems, scheduling software, ordering/inventory systems, and Microsoft Office to stay organized</li><li>Help execute new menu roll-outs, kitchen initiatives, and private events, including monthly Wine Club dinners</li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.<ul><li>Help hire, train, and develop hourly kitchen Team Members on kitchen standards</li><li>Ensure adherence to food safety, sanitation, and kitchen policies</li><li>Be accountable for prep and line knowledge to drive financial and operational results</li><li>Assist with weekly inventory and labor management</li></ul>Stay in Sync:&nbsp; Communicate often, move with your team, and keep service flowing.<ul><li>Foster strong collaboration between kitchen and front-of-house teams</li><li>Lead department meetings and coach Team Members</li><li>Partner with the Executive Kitchen Manager and General Manager to achieve restaurant goals</li><li>Assist in executing private events, including monthly themed Wine Club dinners</li></ul>Make It Personal: Be genuine, listen well, and tailor the experience.<ul><li>Represent Cooper’s Hawk values and create a respectful, inclusive kitchen culture</li><li>Support your team with the tools and training they need to succeed</li><li>Ensure every dish meets our high standards and enhances the guest experience</li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Empower your team to take pride in their work and deliver exceptional food</li><li>Celebrate wins, big and small, with your team</li><li>Contribute to a kitchen environment that inspires excellence</li></ul>What You Will Bring<ul><li>1-2 years of supervisory experience in high volume kitchen in a full-service restaurant environment. Scratch kitchen experience preferred.&nbsp;</li><li>Excellent verbal and written communication skills</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Kitchen Manager
  

As an Assistant General Manager at Cooper’s Hawk, you’ll help lead a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program. You’ll ensure exceptional shift execution—from the food we serve to the uncompromising hospitality we deliver. You’ll provide leadership and development for both Management and Hourly Team Members, while partnering closely with the General Manager to achieve restaurant goals and grow our vibrant Wine Club Community.Assistant General Manager compensation range is $70,000-$85,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will SucceedShow Up Ready: Come prepared, stay sharp, and start strong.<ul><li>Oversee overall restaurant operations and departments to include Service and Tasting Room</li><li>Review and approve front-of-house schedules in a timely manner</li><li>Ensure execution of food and service standards during shifts</li><li>Ensure policies and operating systems are followed</li><li>Assist with weekly inventory procedures and financial reporting</li><li>Use tools like POS systems, scheduling software, inventory systems, and Microsoft Office to stay organized</li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.<ul><li>Participate in hourly Team Member hiring and onboarding</li><li>Train and verify Team Members’ understanding of Cooper’s Hawk standards</li><li>Oversee training for Managers in Development, Lead Restaurant Trainers, and new Team Members</li><li>Maintain a safe, secure, and healthy work environment for all Team Members</li><li>Maximize financial and operational results through effective planning and execution</li></ul>Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>Ensure strong collaboration and communication between kitchen and front-of-house operations</li><li>Partner with the General Manager to lead the management team and achieve restaurant goals</li><li>Conduct weekly inventory audits and support financial reporting</li><li>Attend and contribute to Community and leadership meetings</li></ul>Make It Personal: Be genuine, listen well, and tailor the experience.<ul><li>Represent Cooper’s Hawk values and create a respectful, positive, and professional work environment</li><li>Develop and support Restaurant and Kitchen Managers through coaching and mentorship</li><li>Ensure Team Members have the tools, support and training needed to succeed</li></ul>Add a Touch: Go beyond the expected to create memorable moments.<ul><li>Build and maintain the Wine Club Community by ensuring Team Members are trained to educate and invite Guests</li><li>Celebrate team achievements and milestones</li><li>Lead by example and inspire a culture of pride and passion</li></ul>What You Will Bring<ul><li>3-4 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.&nbsp;</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Assistant General Manager
  

Ready to be part of something extraordinary? At Cooper’s Hawk, connection is at the heart of everything we do, and we’re looking for passionate people to join us. When you become part of our team, you step into a collaborative, supportive culture built on Uncompromising Hospitality, where standards and genuine care come together to create something truly unforgettable. &nbsp;As we continue our exciting journey, you’ll help us deliver unforgettable experiences to our Wine Club Members and the entire Cooper’s Hawk community. Join us, and let’s turn moments into lasting memories.&nbsp;The Facilities Technician will oversee facilities operations across a local region, providing leadership and guidance in managing preventative maintenance, repair services, and capital projects for Cooper's Hawk Winery &amp; Restaurants. Responsible for completing PM’s for HVAC, refrigeration, cooking equipment, plumbing, and electrical, as well as handyman repairs and overall building maintenance. They will be the restaurant teams first point of contact and will work with the corresponding Facilities Manager to escalate issues.&nbsp;What You’ll Do:&nbsp;<ul><li>Assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level</li><li>Performing facility maintenance and repair through daily site visits and analysis of restaurants</li><li>Formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities, including but not limited to cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units</li><li>Carrying out set procedures to be followed in the event facilities cease functioning, function improperly, or present a threat to the health and safety of employees or customers</li><li>Training managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities; assessing the need for additional training on an individual, as needed basis</li><li>Guiding managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures</li><li>Conducting detailed facility maintenance and repair seminars on an individual basis or in a group setting</li><li>Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities</li><li>Identifying specific issues which contribute to higher R&amp;M costs or capital reinvestment costs and communicating these issues to the Operation and Facilities Teams.</li><li>Providing guidance to restaurants on how to maintain and update facility records</li><li>Performing equipment and building repairs on a regular basis (e.g., in the case of an emergency or during routine scheduled site visit)</li><li>Performing new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants</li><li>Serving as liaison between restaurants, landlords, contractors, and vendors when needed to repair facilities</li><li>Assisting Operations Team to investigate, analyze, and determine whether to escalate facilities issues to the Regional Facilities Manager</li><li>Serving as the facilities representative at operations management meetings and is responsible for communicating information back to the Facilities team</li><li>Assisting with communicating contractor deficiencies on re-investment or repair projects</li><li>Completing other duties to advance a particular project or resolving a business issue, as needed</li></ul>&nbsp;What You’ll Need:&nbsp;<ul><li>Must represent Cooper’s Hawk values and be a strong team leader.</li><li>Possess a strong trade knowledge of carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration</li><li>Working knowledge of work order software system Service Channel or similar platform</li><li>Be knowledgeable of rules and regulations governing facilities safety requirements</li><li>Demonstrate the ability to manage and coordinate multiple schedules while planning work to facilitate timely achievement of results</li><li>Effectively, clearly, and patiently communicate and train facility maintenance and repair concepts</li><li>Have a clean Motor Vehicle Report in order to travel between restaurants</li><li>Be responsible for safe driving requirements as determined by the law</li><li>Have a B.A./B.S. in related field or an equivalent in education and experience with two (2) years formal or informal training on how to repair and maintain facilities; experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration or appliance repair preferred.</li><li>Must be able to lift at least 25 lbs., climb a ladder and be available for emergency situations that may require overtime.</li></ul>&nbsp;Compensation Range:&nbsp;Compensation range is $25-$30/hour. The final offered hourly rate will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.&nbsp;What You’ll Get:&nbsp;&nbsp;&nbsp;<ul><li>Incredible Discounts:</li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>&nbsp;Cooper’s Hawk is an equal opportunity employer. &nbsp;All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Facilities Technician
  

Cooper’s Hawk Winery and Restaurants continues to expand its restaurant presence, innovate winery capabilities and build its Lifestyle Brand. The Director of Learning and Development will play a critical role in advancing leadership capability across our restaurants and at the Restaurant Support Center. This leader will design and deliver impactful leadership training programs that build a strong pipeline of talent, strengthen culture and enable operations excellence.&nbsp; By equipping current and future leaders with the skills, confidence, and mindset to grow their careers, this role will drive long-term success and support Cooper’s Hawk Vision – We Create Community. What You’ll Do:<ul><li>Lead the design, implementation, and sustainment of learning programs that align with company strategy, operational priorities, and growth objectives. </li><li>Lead, design and evolve the Operations Management Training programs including Manager-in-Development and Areas of Responsibility, to build well-rounded and competent leaders by integrating leadership capabilities and skills along with operational expertise.</li><li>Partner with business leaders to assess needs, identify skill gaps and deliver innovative and effective training solutions for both Operations and Restaurant Support Center (RSC) leaders. </li><li>Design and deliver Leadership Development experiences that strengthen belonging, collaboration and engagement across all levels. </li><li>Facilitate leadership training sessions to both Operations and the RSC. </li><li>Partner with Operations and HR leaders to build a strong pipeline of future leaders by supporting development plans for high-potential leaders and emerging talent.</li><li>Create and lead a scalable assessment program that evaluates internal managers’ readiness for their next role, ensuring objective insights to guide promotions, succession planning, and targeted development.&nbsp; </li><li>Evaluate effectiveness of leadership development programs by leveraging business analytics, feedback, performance outcomes, and competitive insights to measure impact and continuously refine program design and delivery. </li><li>Leverage learning technology not only to deliver engaging leadership training programs, but also to capture data and insights that inform program effectiveness and enhancements. </li><li>Support the planning and execution of the annual Leadership Conference as well as targeted development sessions including Area Team development throughout the year. </li></ul>&nbsp;What You’ll Need:Ideal candidates will have the following:<ul><li>Must represent Cooper’s Hawk values</li><li>Minimum of 10 years of experience in learning and development with at least 5 years in a leadership role in a multi-unit restaurant or hospitality environment</li><li>Bachelor’s degree in Human Resources, Organizational Development/Organizational Behavior, Business Administration, Education or related field</li><li>Experience in leading and developing a high-performing team</li><li>Ability to assess training needs and develop and implement programs to support company growth objectives, operational excellence and workforce and succession planning initiatives</li><li>Excellent, effective and professional verbal and written communication skills; ability to manage a productive flow of communication in a variety of settings </li><li>Ability to partner with key stakeholders at all levels of the organization</li><li>Desire and flexibility to assume the roles of individual contributor, team player and leader simultaneously as the organization evolves</li><li>Sound understanding of adult learning principles</li><li>Strong learning design skills including eLearning and instructional design, AI experience a plus </li><li>Ability to travel, as needed</li></ul>&nbsp;Competencies<ul><li>Manage Talent</li><li>Communicate Effectively</li><li>Collaborate </li><li>Develop Others</li><li>Plans and Aligns</li><li>Drive Results</li><li>Business Acumen</li><li>Drive Engagement</li></ul>&nbsp;Compensation Range:&nbsp;$140,000-170,000/year + bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.What You’ll Get:&nbsp;&nbsp;&nbsp;<ul><li>Incredible Discounts:</li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage)</li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Director of Learning & Development
  

As an&nbsp;Executive Kitchen Manager&nbsp;at Cooper’s Hawk, you’ll lead a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu, thoughtfully paired with our wines. You’ll be the culinary leader and coach, partnering with your team to ensure excellence in food quality, consistency, safety, and service. With a focus on uncompromising hospitality, you’ll help shape a kitchen culture that delivers memorable guest and Team Member experiences.Executive Kitchen Manager Compensation range is $84,000-$100,000/year + 15% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.What You Will Get<ul><li>50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount</li><li>401(k) with Company Match</li><li>Health &amp; Flexible Savings Accounts- Health and Dependent Care</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Wellness and Mental Health Support</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Team Member Rewards, Milestone Recognition and Referral Bonuses </li><li>Career Development Opportunities</li></ul>How You Will SucceedShow Up Ready:&nbsp; Come prepared, stay sharp, and start strong.<ul><li>Oversee overall kitchen operations and lead the culinary team</li><li>Partner with the Culinary team to embrace and execute new menu items</li><li>Use tools like POS systems, scheduling software, inventory/ordering systems, and Microsoft Office to stay organized</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Lead menu rollouts, kitchen initiatives, and private events, including monthly Wine Club dinners</li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.<ul><li>Oversee final interviews and approve kitchen Team Member hiring decisions</li><li>Introduce and supervise the implementation of kitchen training materials</li><li>Review and approve schedules aligned with labor forecasting</li><li>Demonstrate deep knowledge of food quality, recipes, and kitchen systems</li><li>Maximize financial and operational results through effective planning and execution</li></ul>Stay in Sync:&nbsp; Communicate often, move with your team, and keep service flowing.<ul><li>Ensure strong collaboration between kitchen and front-of-house operations</li><li>Lead Community meetings and foster open communication across the team</li><li>Work closely with management teams to conduct weekly food inventory</li><li>Partner with the General Manager and other leaders to achieve restaurant goals</li><li>Ensure adherence to policies; manage and train others on standard operating systems/ procedures</li></ul>Make It Personal:&nbsp; Be genuine, listen well, and tailor the experience.<ul><li>Represent Cooper’s Hawk values and by creating a respectful, positive, and professional kitchen culture</li><li>Develop and retain Managers and Team Members through coaching/mentorship</li><li>Ensure every dish reflects our commitment to quality and uncompromising hospitality</li></ul>Add a Touch:&nbsp; Go beyond the expected to create memorable moments.<ul><li>Inspire the team to take pride in their work and deliver exceptional food</li><li>Celebrate team achievements and milestones</li><li>Lead with passion and foster a kitchen environment that values excellence</li></ul>What You Will Need&nbsp;<ul><li>2-3 years of kitchen management experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite </li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

82 Hospitality / Food Services Jobs in Wheeling, IL, USA