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At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Role Description:This role is part of the newly formed Enterprise Technology Services (ETS) Data Office.As a Data Governance &amp; Management&nbsp;Manager, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Primary Responsibilities:<ul><li>Responsible for supporting Data Governance &amp; Management&nbsp;in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy to support Data Governance &amp; Management&nbsp;in the execution of their role.</li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support Data Governance &amp; Management&nbsp;in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with Data Governance &amp; Management&nbsp;in developing and managing the data management roadmap.</li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>2 - 5 years of experience in data architecture and strategy for Master Data Management (MDM)/Customer Relationship Management (CRM) platform.</li><li>Strong communication skills and ability to influence and engage at multiple levels and cross functionally.</li><li>Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.</li><li>Intermediate competency in SQL &amp; Python or other programming language.</li><li>Prior experience in Finance or Controllership preferred.</li><li>Prior experience with Agile or SAFe project methodologies.</li><li>Bachelor’s degree in finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.</li></ul>GuardianSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an&nbsp;essential part of our customers’ digital lives. Here, you can work alongside talented&nbsp;engineers in an open, supportive, inclusive environment where your voice is valued, and&nbsp;you make your own decisions on what tech to use to solve challenging problems. Amex&nbsp;offers a range of opportunities to work with the latest technologies and encourages you&nbsp;to back the broader engineering community through open source. And because we&nbsp;understand the importance of keeping your skills fresh and relevant, we give you&nbsp;dedicated time to invest in your professional development. Find your place in technology&nbsp;on #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys.&nbsp;&nbsp;Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center etc.Job Responsibilities:&nbsp;<ul><li>Create and maintain automated tests where possible, running in a continuous integration environment.&nbsp;</li><li>Collaborate with Product team, cross functional teams to under business requirements to come up test plan.&nbsp;</li><li>Develop and maintain a comprehensive and robust regression testing suite to ensure the stability of new features and updates.</li><li>Conduct exploratory and manual testing to uncover potential issues and validate system behavior.</li><li>Design, implement, and execute API testing strategies using tools like Postman or Rest Assured.</li><li>Identify, document, and track bugs and issues, collaborating with the development team to prioritize and resolve them.</li><li>Conduct performance testing to ensure the application meets scalability and responsiveness requirements.</li><li>Proactively contribute to the improvement of QA processes, methodologies, and tools, with a focus on BDD, regression testing, and API testing.</li></ul>Minimum Qualifications:<ul><li>Up to 5+ years of software development experience in a professional environment and/or comparable experience such as:</li><li>Years of proven experience as a QA Engineer with expertise in BDD, regression testing, API testing, and Sauce Labs integration.</li><li>Proficient in BDD tools and frameworks (e.g., Cucumber, Behave).</li><li>Solid experience with automated testing tools for React applications (e.g., Selenium, Cypress).</li><li>Experience with API testing tools (e.g., Postman, RestAssured).</li><li>Familiarity with Sauce Labs or similar cloud-based testing platforms.</li><li>Strong understanding of React components and architecture.</li><li>Proven experience in building and maintaining regression testing suites.</li><li>Knowledge of software QA methodologies, tools, and processes.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and collaboration skills.</li><li>Ability to thrive in a fast-paced, dynamic environment.</li><li>Ability to effectively communicate to internal and external business partners.</li><li>Bachelor's degree in computer science, computer science engineering, or related experience required, advanced degree.</li></ul>Best to have Qualifications:<ul><li>Advanced certifications in BDD or test automation.</li><li>Experience with other testing tools or frameworks.</li><li>Previous exposure to performance testing tools beyond basic familiarity.</li><li>Familiarity with additional security testing tools or methodologies.</li><li>Contribution to open-source testing projects.</li><li>Advanced knowledge of Sauce Labs features and capabilities.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Quality Engineer - Enterprise Communications Platform

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers. The Executive Assistant is a critical member of this team who provides organizational support, ensures that the team’s logistical needs are met, and helps to promote a positive atmosphere and work culture. We are looking for a highly pro-active individual with strong organization and interpersonal skills, who thrives in a dynamic environment, to join our team. Key Responsibilities:The Executive Assistant of Risk &amp; Remediation is responsible for providing office management and administrative support to the working for the Compliance VP – Risk &amp; Remediation and their team. The Executive Assistant will interact with executives and senior management across American Express. The candidate should demonstrate strong executive presence, and an ability to act strategically in an information intensive and fast-paced environment. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. How will you make an impact in this role?•&nbsp;Arrange, confirm, and proactively manage detailed calendars, handling all aspects of complex senior-level meetings and related logistics • Maintain headcount reporting, organizational charts, and distribution lists •&nbsp;Support onboarding and offboarding colleagues •&nbsp;Manage complex travel arrangements and itineraries •&nbsp;Prepare travel and expense reports on a timely basis •&nbsp;Exercise discretion in dealing with highly sensitive and confidential information •&nbsp;Develop and execute employee communications, including but not limited to, preparation of Town Halls, executive memorandums, and conference calls •&nbsp;Actively support planning for team building and employee engagement activities •&nbsp;Anticipate needs and take initiative to solve scheduling or administrate challenges before they arise •&nbsp;Other related projects and duties as requestedRequired Qualifications:•&nbsp;Undergraduate degree required •&nbsp;Previous experience supporting multiple senior leaders and their teams in a fast-paced environment is highly preferred •&nbsp;Strong verbal and written communications skills •&nbsp;Must be a self-starter with the ability to manage multiple tasks efficiently and effectively while meeting tight deadlines •&nbsp;Demonstrated ability to exercise sound judgment, act independently, and be resourceful •&nbsp;Must have strong interpersonal skills, high attention to detail, and ability to maintain composure under pressure •&nbsp;Demonstrated ambition and strong work ethic with an intense will-to-win •&nbsp;Desire to understand the goals of the team and our partners •&nbsp;Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) •&nbsp;Experience with any of the following business applications: Ariba, Concur, Webex, ConfluenceSalary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.General Counsel’s Organization:Where great legal minds influence global business strategy.As a member of the Global Technology, Cybersecurity, Procurement and Real Estate Group of the General Counsel’s Organization, the Director and Counsel will provide legal support to technology, business and legal colleagues related to structuring, negotiating and drafting a variety of software-as-a-service, software licensing, IT services, outsourcing, and hardware procurement agreements.Role &amp; Responsibilities:<ul><li>Collaborate with business clients across the enterprise on a variety of technology-related projects and initiatives.</li><li>Provide legal support to American Express Enterprise Technology Services and other business units procuring technology&nbsp; solutions</li><li>Structure, negotiate and draft a variety of software-as-a-service, software licensing, hardware procurement, and IT services agreements</li><li>Update and maintain IT agreement templates and draft associated toolkits</li><li>Provide policy and general advice to the company on technology-related matters</li></ul>Minimum Qualifications:<ul><li>J.D. with admission to practice law in the United States; admission to the New York Bar in good standing or eligibility to do so</li><li>6+ years of work experience involving technology transactions in a law firm and/or in-house corporate legal environment, ideally in a “technology transactions,” “IP transactions” or equivalent practice group</li><li>Experience drafting and negotiating a variety of software-as-a-service, software license, outsourcing, and IT service agreements</li><li>Experience negotiating with large Tech service providers such as Microsoft, AWS, GCP, and Salesforce preferred</li></ul>Preferred qualifications:<ul><li>Strong analytical and problem-solving skills</li><li>Excellent drafting and negotiation skills</li><li>Ability to communicate complex issues clearly and persuasively</li><li>Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients</li><li>Experience working with technology or financial services companies</li><li>Independent, capable of handling multiple assignments simultaneously</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director and Counsel – Technology Transactions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is looking to add a Partner Success Manager to the Partner Success team. The primary functions of the Manager, Partner Success role are to ensure we provide and deliver value for our partners, to propel market stability and growth for the business, and to empower and support the professional development of our teams. Managers coach and course correct as necessary to ensure that each member of the RS team is executing at a high level. Actionable consultancy and advisement to both internal stakeholders and our partners encourages engagement and adoption across markets. Managers maintain strong lines of communication and visibility with our in-market representation and offer guidance on strategy in nurturing a proactive &amp; targeted engagement model and advocacy across our book of business. This helps sustain and propel the company mission of securing the best restaurants in our most strategic markets, and ensures that our Customer Success mission remains on track to raise the standard of hospitality&nbsp;through retention, voice of the customer, and value-add efforts.&nbsp;Managers balance their time between market strategy, their own professional development, and deepening their contributions to the business unit through knowledge share, cross-functional collaborations, and process evolution. Balancing the business needs will require excellent time management, a deep understanding of operations and business assessment, an analytical perspective, and exceptional communication skills. The Manager needs to engage with executive-level stakeholders and to be competent in producing actionable deliverables in a proactive manner, both internally and externally – managing down, across, and up. Managers drive the development of talent through ensuring individuals have clear goals with a defined path to attainment, and the provision of consistent and timely feedback. This will also include management of performance issues.  &nbsp;These high levels of communication will allow the Manager to showcase their deep understanding of data analysis and to position themselves as a thought leader for our teams and our business unit. Managers are a reliable resource to their team and work closely with cross-functional stakeholders across the organization, particularly with the Revenue, Sales, Product, Data, Access, Enablement, and Marketing teams. &nbsp;This&nbsp;posting&nbsp;is a&nbsp;for&nbsp;a&nbsp;United States&nbsp;position. Candidates&nbsp;should reside in Los Angeles, CA, or San Francisco, CA, are expected to travel into focus cities ~10% of the time and should expect to be partner-facing.WHAT YOU'LL DO :&nbsp;<ul><li>Display competency on presenting at an executive level, both internally and externally &nbsp;</li><li>Coach team performance vs. individual performance  &nbsp;</li><li>Effectively advocate needs to key stakeholders &nbsp;</li><li>Nurture&nbsp;advocacy with our restaurant partners and drive value-add opportunities to their businesses</li><li>Self-Assessment: &nbsp;&nbsp;</li></ul><ul><li>Evaluating personal skills and abilities &nbsp;</li><li>Prioritizing and balancing  &nbsp;&nbsp;</li></ul><ul><li>~30% of time on day-to-day responsibilities and projects  &nbsp;</li><li>~60% on team development  &nbsp;</li><li>~10% on partner, product, or market escalations &nbsp;</li></ul><ul><li>Cross-functional Collaboration: &nbsp;&nbsp;</li></ul><ul><li>Execute upon cross-departmental campaigns, initiatives, or projects: Marketing, Sales, Product, Finance, Support, Enablement, and Leadership &nbsp;</li><li>Understand and advocate for the Customer Journey within cross-functional teams and its relationship to various CS activities &nbsp;</li></ul><ul><li>Maintain deep knowledge of partner value-add opportunities and use-cases, including familiarity with the product roadmap and release schedules</li><li>Identify and overcome objections&nbsp;that reinforce a true partnership</li><li>Facilitate de-escalations, negotiations, and management of partner relationships across multiple cities&nbsp;and an array of product offerings</li></ul>WHO YOU ARE :&nbsp;<ul><li>1+ year as a Sr. Partner Success Manager with minimum 9 months of exceeding goals; or 1+ year as a top performing Manager on cross-functional Resy team; or 2+ years operational hospitality or CS management experience&nbsp;</li><li>Proven competency with presenting written and verbal communications, retention, and negotiations&nbsp;</li><li>Demonstrated excellence in thought leadership and as the voice of the customer&nbsp;</li><li>Exceptional organization, communication, and time-management are critical to this role  &nbsp;</li></ul><ul><li>Proficiency with data analysis tools and assessments required (i.e. Looker, Tableau, Excel)  &nbsp;</li><li>Expertise with Salesforce, MS Office Suite, iOS, Atlassian a huge plus &nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Resy Team Manager, Partner Success

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role? This role is part of the Global Services- Strategy &amp; Integration team and will be responsible defining the treatment strategies used to support US Credit Customers in resolving difficult financial situations. The successful candidate will support development and realization of our next generation of Credit strategies. Optimally identifying and balancing multiple strategic and analytical projects from conceptualization through implementation. The role requires effective collaboration with Senior Leaders and Business Partners across American Express.Responsibilities Include: •&nbsp;&nbsp;&nbsp;&nbsp;Provide Strategy support to POA next generation Credit capabilities •&nbsp;&nbsp;&nbsp;&nbsp;Provide strategy support to seamlessly integrate new capabilities and tools into the operations environment •&nbsp;&nbsp;&nbsp;&nbsp;Improve ability and execution to collect&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Provide analytical support for production management and lead treatment tool (e.g. FRP) strategy (partner with CFR) •&nbsp;&nbsp;&nbsp;&nbsp;Provide strategy support to design/revise strategy in compliance with regulatory requirements •&nbsp;&nbsp;&nbsp;&nbsp;Provide strategy support on any MAP/CAP/Risk event •&nbsp;&nbsp;&nbsp;&nbsp;Work with collections organization, product business owners, CFR, and capabilities to ensure seamless implementation for new products and changes to existing productsMinimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Strong quantitative analytical skills and conceptual thinking skills and experiences •&nbsp;&nbsp;&nbsp;&nbsp;Strong ability to develop optimal strategy that is both effective and operationally feasible •&nbsp;&nbsp;&nbsp;&nbsp;Strong credit and collection operations background and experience in placement, portfolio optimization and segmentation strategies •&nbsp;&nbsp;&nbsp;&nbsp;Strong communication skills combined with an ability to interact effectively with senior leaders, and business partners •&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;7+ years of combined professional experience in strategy development, process engineering and/or transformation, project management •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Business Administration, Information Systems, Engineering, or related field required;Preferred Qualifications:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Master's degree preferred •&nbsp;&nbsp;&nbsp;&nbsp;Strong working knowledge of Credit and Collections servicing preferred Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Strategic Planning

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact?Credit &amp; Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.Credit &amp; Fraud Risk is looking for a Director, Compliance to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies.Key Responsibilities:<ul><li>Provide business specific compliance expertise, particularly in relation to identifying where compliance and regulatory risk is present in BU process and controls.</li><li>Implement policy and regulatory requirements, oversee execution of impact assessments and required changes, and oversee execution of initiatives to strengthen the BU’s compliance risk framework.&nbsp;</li><li>Oversee compliance metrics tracking and reporting for the BU. &nbsp;Own, draft and update BU compliance procedures and communications for compliance related BU issues.</li><li>Support the mapping of compliance and regulatory risk to RCSA controls.</li><li>Partner with key compliance and business partners across the Enterprise such as the General Counsel's Organization, Audit, and 2LOD Global Compliance and Ethics.</li><li>Provide view of compliance risk across BU, ensures consistent and effective implementation of risk management practices, and challenge controls and risk mitigation strategies.</li><li>Serve as an escalation point for all Risk and Control issues across compliance risk and complaints for Credit &amp; Fraud Risk.</li><li>Monitor emerging risk, trends and regulatory changes related to compliance risk, and recommend uplift to tools, processes, and methodologies to improve controls and manage risk proactively.</li><li>Share Compliance Risk topical knowledge with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes.&nbsp;</li><li>Review customer-facing materials related to credit and fraud decisioning.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Deep regulatory knowledge of the financial regulations applicable to the business. Including but not limited to Equal Credit Opportunity Act (Reg B), Fair Credit Reporting, Identity Theft Rules, Suspicious Activity Reports, and Prohibition of Unfair, Deceptive, or Abusive Acts in the Collection of Consumer Debts.</li><li>6+ Years experience in risk management with deep understanding of compliance risk. Understanding of critical operational risk management lifecycle activities.</li><li>Experience working with enterprise-wide systems, emerging technologies, and data analytics to enhance compliance risk detection and prevention capabilities.</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.</li><li>Proven ability to think strategically and lead and oversee large-scale, cross functional strategic initiatives.</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Experience within financial services industry.</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li><li>Demonstrated history and ability to manage teams, spread over geographies and with varying backgrounds.</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience in compliance at the following:&nbsp;</li><li>Providing identification of compliance risks throughout business processes and systems.</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.</li><li>Enhancing risk assessments and associated methodologies.</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing.</li><li>Leading independent control monitoring, including identification of control improvements.</li><li>Ensuring activities are in alignment with standards set by specialist risk-stripe teams.</li><li>Advising on decentralized risk types into broader operational risk policies and programs.</li><li>Proactive and adaptable in responding to shifting priorities and emerging risks. </li></ul>GuardianSalary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, CFR Compliance

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Submissions, the Senior Manager, Digital Product Management will be responsible for delivering the modernization of the Submissions Product driving our transaction processing. This role is part of a broader team that provides the digital tools, insights and support to help merchants of all sizes manage every aspect of their American Express relationship securely and efficiently. The Senior Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, markets, compliance, design and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:·Define product vision, strategy &amp; roadmap understanding end user needs·Continuously engage with partners and stakeholders to review growth &nbsp; &nbsp; &nbsp;opportunities for the product·Leverage quantitative and qualitative data to understand customer behavior to drive informed product decisions·Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity·Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility·Managing the product life cycle from strategic planning to tactical execution closely partnering with business, design and engineering teams·Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections·Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.·Work closely with your partners and colleagues to create and maintain a feature backlog·Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy·Craft high quality user stories with robust acceptance criteria·Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals·Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals·In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos·Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends·Create and implement go to market strategy working with all stakeholdersMinimum Qualifications:·5+ years’ experience as a product owner or manager within a user-centric, digital product development team·Ability to analyze user experience metrics to determine priorities, opportunities, and issues with product·Experience building digital products·Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)·Excellent written and verbal communication skills·Highly organized with a can-do attitude·Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders·Demonstrated teamwork and excellent collaboration skills·Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence·Experience with Agile methodologies including Scrum, Kanban and SAFe·Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguitySalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:·Competitive base salaries&nbsp;·Bonus incentives&nbsp;·6% Company Match on retirement savings plan&nbsp;·Free financial coaching and financial well-being support&nbsp;·Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;·Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;·20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;·Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;·Free and confidential counseling support through our Healthy Minds program&nbsp;·Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, Global Dining Engineering, and their global teams of multiple individuals.This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team.&nbsp; The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Project Manager and other EAs within the Web and Mobile Engineering Team and across other lines of business.&nbsp;Responsibilities<ul><li>Proactively manage calendar appointments in multiple time zones.</li><li>Accommodating to last minute changes and urgent business needs as required.</li><li>Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.</li><li>Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.</li><li>Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid &amp; year end feedback.</li><li>Manage the team calendar and ensure it is both up to date and accessible</li><li>Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.&nbsp;</li><li>Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.</li><li>Assist in tracking team expenditure and monitor T&amp;E and budget.</li><li>Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.</li><li>Assist in preparing select PowerPoint presentations</li><li>Perform other related projects and duties as requested.</li></ul>Skills Required<ul><li>Experience in an executive assistant capacity in a fast-paced environment for large global companies</li><li>Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly</li><li>Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)</li><li>Proficiency and experience in using&nbsp;macOS and Slack&nbsp;&nbsp;</li><li>Highest degree of integrity, professionalism, diplomacy, and discretion required</li><li>Capable of handling multiple tasks efficiently and meet tight deadlines</li><li>Must demonstrate good judgment and decision-making capabilities</li><li>Must be a resourceful and independent thinker</li><li>Must be a self-starter with excellent prioritization skills</li><li>Excellent verbal and written communication skills</li><li>Highly developed organizational and time management skills with careful attention to detail</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Admin Assistant - Global Dining Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.FocusResponsible for architecting and engineering data access security controls that manage, monitor, measure, and report the data access security posture of the organization’s data estate.&nbsp; Specifically this role will focus on controlling access to semi-structured and unstructured data hosted on distributed servers, cloud, storage, file systems, file shares and collaboration repositories. Data access controls will cover person and non-person identities and their access, including but not limited to users, applications, APIs and GenAI.Organizational ContextReports to the Director of Data Access Management. The Data Access Management team architects, engineers and operates data access controls for structured, semi-structured and unstructured data hosted on the mainframe, distributed servers, cloud, storage, file systems, file shares and collaboration repositories like SharePoint, Confluence, Slack, OneDrive, Github etc. Works across Technology Risk and Information Security, Privacy, Enterprise Data Governance, hosting platform teams to meet business, security, risk and compliance objectives for a Category 2 bank.&nbsp;The Data Access Management team functions in support of the broader Data Security Posture Management program.&nbsp;Key Responsibilities:<ul><li>Design, develop, and maintain&nbsp;high-performance SQL pipelines&nbsp;to process and transform large volumes of data from multiple sources.</li><li>Optimize complex SQL queries, stored procedures, and views for performance and scalability.</li><li>Build and manage ETL/ELT workflows (on-prem and/or cloud) to ensure reliable and automated data ingestion and transformation.</li><li>Partner with stakeholders to understand business needs and translate them into data models and pipeline solutions.</li><li>Develop custom scripts and automation workflows for deprovisioning access based on leavers or transfer events, and usage inactivity.</li><li>Ensure data pipelines are reliable, documented, and monitored with proactive alerting and logging.</li><li>Drive improvements in data quality, availability, and governance.</li><li>Stay up to date with emerging data engineering tools and practices, recommending adoption where it adds value.</li></ul>Qualifications:<ul><li>6+ years of hands-on experience in&nbsp;SQL development&nbsp;(query optimization, stored procedures, indexing strategies, partitioning).</li><li>Solid understanding of&nbsp;data modeling techniques&nbsp;(star schema, snowflake schema, normalization/denormalization).</li><li>3+ years of hands-on experience with Azure data pipelines and Azure data lake.</li><li>Proven ability to work with&nbsp;large-scale relational databases&nbsp;(SQL Server, PostgreSQL, Oracle, etc.).</li><li>Strong problem-solving skills with a focus on&nbsp;performance tuning&nbsp;and&nbsp;scalability.</li><li>Experience with version control (Git) and CI/CD pipelines for data workflows.</li></ul>Education &amp; Experience:<ul><li>Bachelor’s Degree in Computer Science, Information Security (or equivalent work experience)</li><li>8+ Years of hands-on experience.</li></ul>Nice-to-Have:<ul><li>Experience with&nbsp;cloud data warehouses&nbsp;(Snowflake, BigQuery, Redshift, Azure Synapse).</li><li>Knowledge of&nbsp;Java,&nbsp;Python or other scripting languages&nbsp;for automation.</li><li>Exposure to&nbsp;data governance, security, and compliance&nbsp;best practices.</li></ul>GuardianSalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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