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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary:The Audio Visual Lead is responsible for coordinating a range of advanced technical functions related to the setup, implementation, and design of media equipment and productions, including complex designs and large-scale events. The role includes supporting all learning formats by verifying the functionality of AV technology and ensuring that all users are trained and comfortable with its operation. Operating with little to no supervision, this position requires strong prioritization skills and the ability to work effectively in a fast-paced environment with multiple conflicting deadlines.&nbsp;&nbsp;This position directly serves Division of Continuing Education (DCE) students, faculty and administrators for classrooms and events. It closely coordinates and consults with Academic Technology Support, Distance Education Production, Academic Services. Other groups that involve regular communication, updates and event management are the Professional &amp; Executive Development Programs (P&amp;ED) and Harvard Institute of Learning in Retirement (HILR). On complex projects, this position must work closely with the DCE Innovation &amp; Technology Team, Distance Education Production, contractors, independent AV consultants, DCE Facilities and administrators. 
Job Specific Responsibilities:The role excels in proactive planning and management, both independently and interdepartmentally, for day-to-day operations and projects of varying scales. It is instrumental in developing innovative technical solutions for courses, programs and high-profile events, as well as maintaining the DCE AV systems, ensuring optimal performance, reliability, and that all users are trained and comfortable with their operation. The position manages the construction and renovation of classrooms and is aware of the trends in AV technology.&nbsp;<ul><li>Act as the primary resource person within the department, coordinating and consulting with clients on media production projects and major events, including the design of new systems or multimedia facilities&nbsp;</li><li>Schedule, prepare, stage, and troubleshoot AV events, delegating tasks ranging from minimal to moderate complexity&nbsp;</li><li>Develop technical solutions for all learning formats and events, providing support and event facilitation as needed, with on-call availability on weekends to address unplanned AV issues&nbsp;</li><li>Perform regular AV/Media equipment maintenance, escalating to service work when necessary. Develop, update, and maintain an inventory of equipment, schedules, and records. Prepare status reports to ensure smooth operation&nbsp;</li><li>Oversee and maintain various media equipment, including video, film, photographic, and audio systems, with a focus on complex equipment like multimedia, computer projection, and videoconferencing systems&nbsp;</li><li>Train, develop and supervise all AV staff (including temporary staff). Train instructors, speakers, and presenters on the use of AV technology. Create and update standard operating procedures as well as AV documentation&nbsp;</li><li>Act as an AV construction and renovation representative between all stakeholders and experts. Communicate needs, coordinate order of work and manage timeline constraints. Stay current on new and emerging technologies (hardware/software/cloud platforms) and recommend solutions&nbsp;</li><li>Provide expert consultation services, including the development of budgets for projects, new facilities, events, or systems&nbsp;</li><li>Coordinate with outside vendors for equipment purchases, installation, and repair. May prepare, compile, and monitor department or sub-department budgets as needed&nbsp;</li><li>Provides information and advice to a diverse University public on technically complex matters. Respond skillfully and promptly to a high volume of customer inquiries&nbsp;</li><li>Coordinate closely with IT, Academic Technology Support, and Distance Education Production, P&amp;ED teams - support/event facilitation and management of tickets, research software and technology compatibility&nbsp;&nbsp;</li><li>May serve as coordinator or lead technician in a multi-functional control room or studio</li></ul>Working Conditions:Additional support outside of regularly scheduled hours including early mornings, nights, and weekends, and holiday breaks may occasionally be required. Working on weekends and off hours may be required to respond to unplanned AV issues. Overtime policy will apply as this is an overtime-eligible position.This position will be in person, and it is based in Cambridge, MA. This is considered an “On-Campus Critical Position”: The employee is required to report to campus to their normal work location. An employee serving in an on-campus critical position may have to report to work even if there is a campus emergency closure. Schedule may change based on business needs and is subject to change with appropriate advanced notice &nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccinesPhysical Requirements:<ul><li>Lifting equipment and going to multiple classroom/convening spaces.</li><li>Walking moderate distances between classroom buildings.</li><li>Ability to lift 30-50 lbs, climb ladders and swiftly transport equipment across campus.</li></ul> Qualifications Basic Qualifications:<ul><li>Bachelor’s degree&nbsp;</li><li>2 years’ experience in audiovisual support</li></ul>Additional Qualifications and Skills:<ul><li>Three to five years of relevant experience, with thorough knowledge of media equipment and system design, and the ability to educate and communicate with a diverse customer base about complex technology applications&nbsp;</li><li>AVIXA Certified Technology Specialist (CTS) certification is preferred&nbsp;</li><li>Previous leadership and supervisory experience are helpful&nbsp;</li><li>Demonstrated technical expertise in an area/s of audio visual and multimedia, web conferencing platforms&nbsp;</li><li>Knowledge of information technology applications, processes, software and equipment. Basic knowledge of network topology, equipment and capabilities in an AV systems environment&nbsp;</li><li>Strong commitment to customer support, leadership and communication skills&nbsp;</li><li>Self-motivated and have the ability to work on independent projects&nbsp;</li><li>Experience with customer service, web development and help desk support are a plus</li></ul> Additional Information <ul><li>Appointment End Date: N/A</li><li>Standard Hours/Schedule: 35 hours per week (Monday - Friday, 7:30am-3:30pm)</li><li>Compensation Range/Rate (including Shift Differential if applicable): N/A</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, and Criminal</li><li>Other Information: <ul><li>We will not provide visa sponsorship for this position&nbsp;</li><li>A cover letter is highly encouraged for consideration&nbsp;</li><li>All formal offers will be made by FAS Human Resources</li></ul></li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Audio Visual Lead

Senior UX Designer The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring · Experience o 4-6+ years of UX or related experience is preferred o A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred o Experience working on agile teams delivering value in digital products preferred o Experience running and/or using research to support evidence-focused design decisions preferred o A digital portfolio we can review online is required · Skills o An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing o Ability to design across all channels including web, native, and automated o Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives o A foundation of development knowledge, both web and mobile o Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better o Partnering with user research to understand the customer problems to tackle o Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions o An unwavering curiosity to ask why o Design brings you happiness · Senior UX Designers typically: o Lead the design strategy and execution on their product team, with some guidance and coaching o Help define the design work and deliver business outcomes on the product team o Consult with the product owner to help inform product strategy o Contribute to the culture of the UXD group The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you

Fidelity TalentSource

User Experience Designer

<h3>Job Description:</h3>At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts.The Expertise You HaveAn ideal candidate will have a solid cybersecurity background and proven experience building secure, scalable systems within FinTech. The ideal candidate will also have an effective combination of interpersonal and technical skills enabling them to work effectively within large organizations, building relationships and collaborating with architecture, product owners, engineering, QA, and customers to bring new experiences and capabilities to market.The Skills You Bring<ul><li>7+ years of experience in cybersecurity engineering, developing cybersecurity programs, policies, and guidelines, and implementing mitigating controls within large-scale infrastructure portfolios</li><li>Proficient in Cloud Architectures, services, and patterns</li><li>7+ years of experience in software engineering delivering web and/or desktop applications</li><li>Experience with DevSecOps and authoring CI/CD automation</li><li>Deep understanding of well-architected framework implementation: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost optimization</li><li>Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments</li><li>Familiarity with secrets management and certificate lifecycle automation</li><li>Relevant certifications – CISSP, CCSP, ITIL, or equivalent</li><li>Solid understanding of cryptography controls and enterprise PKI operations</li><li>Practical use of Infrastructure as Code for secure repeatable builds</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Architecture

<h3>Job Description:</h3>We are seeking a highly motivated and experienced full stack engineer to join Asset Management Technology’s Quant team. The candidate will collaborate and work closely with technical leaders to build a highly reliable and scalable solutions using the best software design &amp; development practices.<h3>Responsibilities:</h3><ul><li>Manage and lead the complete software development process from conception to deployment in a quant team.</li><li>Continually analyze the architecture and current technology environment to then recommend solutions for improvement.</li><li>Support personalized investment strategies at scale based on Direct Indexing SMAs</li><li>Integrate vendor products into Fidelity core business processes and IT systems.</li><li>Participate in the full software development lifecycle, including requirements gathering, design, coding, testing, and deployment.</li><li>Work closely with IT product owners and business users to understand their needs and translate business requirements into technical solutions.</li><li>Keep current with the latest technology and industry trends; drive innovation and adopt technologies that support and advance business strategy.</li></ul><h3>Qualifications:</h3><ul><li>Hands-on experience with application and/or system integration using messaging frameworks, shared database, and APIs.</li><li>10+ years strong proficiency in Java, Spring Framework, Caching (Redis or similar), Kafka development environment; Use (CI/CD) Jenkins pipeline. Understanding of front-end web frameworks such as react, angular, typescript is a plus.</li><li>Experience in designing, developing, and deploying micro services on AWS/Azure. Practical knowledge of a broad range of AWS services.</li><li>Experience in container orchestration technologies such as Kubernetes/Docker.</li><li>Proficient in databases and SQL. Exposure to Snowflake is a plus.</li><li>Experience with unit and integration testing frameworks using Junit and Mockito</li><li>Excellent problem-solving skills and a track record of delivering innovative solutions to challenging technical problems.</li><li>Strong communication and interpersonal skills, able to collaborate effectively with both technical and non-technical partners.</li><li>Bachelor's or post graduate degree in Computer Science, Software Engineering, or a related field.</li></ul>Join our diverse team and be a part of crafting the future of our platform through powerful technology and innovation. Apply now and take your career to new heights!<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, Full Stack Engineer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Business School?Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business. Job Description Job Summary:Lead comprehensive applications/web development for highly complex projects; typically work as part of a team to implement complex business solutions. Deliver strategic and expert coding; focus on overarching development strategy for a large, complex, multi-faceted application. May manage a number of projects simultaneously. 
Job Specific Responsibilities:Harvard Business School will not offer visa sponsorship for this opportunity. 
 
We are seeking a talented Generative AI Engineer to join our team. In this role, you will design, develop, and deploy state-of-the-art generative AI models, directly impacting our platform's ability to provide interactive and intelligent tools for our users. 
 
As a Senior Data Scientist specializing in Generative AI applications, you will play a pivotal role in developing innovative generative AI products that support the Harvard Business School (HBS) Foundry team and learners on our platform. This key technical role requires hands-on expertise across data science, machine learning, and AI solutions. You will manage the lifecycle of artificial intelligence algorithms and tools across a variety of domains. The Foundry Team will support with domain knowledge. 
 
AI Tool Development and Implementation<ul><li>Design and implement efficient data pipelines for data collection, cleaning, labeling, and preprocessing</li><li>Ensure quality of datasets tailored for LLM training for each product. Build data science pipelines from feature generation, data visualization and models evaluation; design the solution, build code and provide documentation with ways of working to maximize time to value, re-usability, and scalability.</li><li>Designing, developing, deploying, and implementing multi-agent AI tools that:<ul><li>Assess and provide feedback on venture-related submissions</li><li>Automatically generate pitch decks, financial projections, marketing strategies, and other materials to support entrepreneurs</li><li>Act as a counterparty to simulate important entrepreneurial interactions such as customer interviews, negotiations with an investor, etc.</li><li>Designing generative AI models using techniques like natural language processing and machine learning that can power interactive tools on HBS Foundry.</li></ul></li><li>Designing an AI-powered system that collects key factors to determine a learner’s profile, entrepreneurial progress, and venture progress, and provides customized learning pathways based on these factors.</li><li>Integrating AI tools into the HBS Foundry platform in a seamless manner so they are easy for users to access and utilize.</li><li>Collaborate on technical vision to accelerate product impact through cutting-edge LLM innovations.</li><li>Building guardrails, compliance rules, and oversight workflows into the GenAI tools and Foundry platform.</li><li>Continually improving AI tools using feedback from users to ensure they are providing valuable assistance.</li></ul>Project and Performance Management<ul><li>Monitor, debug, track, and resolve production issues.</li><li>Work with the Foundry Project Director to ensure that projects proceed on time and on budget.</li><li>Collaborate with Product Managers to ensure proper tracking of performance KPIs and prioritize improvements based on effort and impact.</li><li>Presenting prototypes and progress updates to stakeholders.</li></ul>Research and Collaboration<ul><li>Staying up to date on the latest advances in AI/ML research and identifying how new techniques could enhance the HBS Foundry platform.</li><li>Collaborating with a team of engineers, designers, and subject matter experts to deliver high-quality, helpful AI-powered experiences.</li></ul>This role is responsible for other duties as assigned.&nbsp; Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li><li>Advanced degree in computer science, data science, engineering, or a related field within AI/ML</li></ul>Additional/Desired Qualifications:<ul><li>3+ years of experience building (Generative) AI models and tools highly preferrable</li><li>Experience working in a similar role in a startup environment preferrable</li><li>Expertise in NLP, deep learning, and other relevant techniques</li><li>Strong programming skills in Python and frameworks like TensorFlow</li><li>Experience building advanced workflows such as retrieval augmented generation, model chaining, dynamic prompting, PEFT/SFT, etc. using Langchain and similar tools</li><li>Experience integrating AI into consumer-facing applications (front-end and back-end development for integrating AI solutions into web applications</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications using tools (such as NeMo)</li><li>Experience with various embedding models and setting up and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience working with a variety of relational SQL and NoSQL databases, big data tools (such as Hadoop, Spark, Kafka), and at least one cloud provider solution (AWS highly preferrable)</li><li>Experience in using version control systems such as Git.</li><li>Experience with containerization and orchestration tools like Docker and Kubernetes.</li><li>Experience with API development and integration for AI services.</li><li>Understanding of and experience with of software engineering best practices like version control, CI/CD, and containerization</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications</li><li>Proficiency with various prompting techniques, with a clear understanding of tradeoffs between prompting and finetuning</li><li>Experience with finetuning embedding models and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience operationalizing end-to-end machine learning applications.</li><li>Excellent communication and collaboration skills</li><li>Passion for using AI to solve real-world problems</li></ul> Additional Information <ul><li>Appointment End Date: June 30, 2026</li><li>Standard Hours/Schedule: 40 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal</li><li>Other Information: </li></ul>This role has the possibility of being&nbsp;remote or hybrid. 
Remote&nbsp;work may be considered for individuals living at least 100-mile radius from campus and where all work will be completed within a state that Harvard is registered to do business in (CA - exempt roles only, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT or WA). We consider&nbsp;hybrid&nbsp;to be a combination of remote and 3 days per week onsite work at our Boston, MA based campus. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. 
 
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.As part of our evaluation, candidates are required to complete a&nbsp;Take Home Assignment / Hacker Rank assessment&nbsp;after clearing Technical Recruiter Screen. This assignment will test your specific skills/knowledge areas relevant to the role 
 
A cover letter is required to be considered for this opportunity. 
 
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture <a href="https://www.hbs.edu/employment" target="_blank">here</a>&nbsp;(<a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>)Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior Data Scientist, Generative AI Products

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description As the Associate Director of IT Operations and Information Security, you will lead the comprehensive collaboration, design, development, and implementation of enterprise infrastructure and information security architecture, solutions, and policies, while also overseeing the day-to-day IT operations. This role focuses on ensuring the security, stability, and usability of Harvard Kennedy School's technical infrastructure and data assets. &nbsp;The role requires strong technical proficiency, people and priority management, stakeholder engagement, and the ability to deliver secure and scalable technology solutions that align with the school’s mission, priorities and compliance requirements.This position ensures the reliable, secure, and forward-looking operation of HKS's technology infrastructure and information security posture. The Associate Director is expected to manage daily operations, lead and support technical staff, recommend, prioritize and plan work, develop and maintain documentation, respond to and resolve escalations, and work directly with business stakeholders to align technology with institutional needs. This position combines technical expertise, operational oversight, and strategic vision in delivering a secure, efficient, and compliant computing environment.The Associate Director will oversee core technology and security operations, manage staff, and serve as a liaison between technical teams and business stakeholders. Responsibilities include:<ul><li>Lead the development and execution of a proactive, robust security and IT operations program to safeguard the school’s infrastructure, systems, and sensitive data.</li><li>Manage and mentor the IT operations and Information security team-delegating work, resolving issues, and managing escalations to ensure high system performance and service reliability.</li><li>Oversee and contribute to the design, build, configuration, and documentation of IT infrastructure, ensuring stability, scalability, integration, and ongoing operational excellence.</li><li>Provide strategic oversight of the school’s information security program, managing the Security Officer while maintaining subject matter expertise and the ability to engage directly in hands-on support, policy compliance, and incident response as needed. Ensure alignment with institutional policies, regulatory requirements, and industry best practices, while identifying opportunities for continuous improvement.</li><li>Direct security operations, including threat mitigation, incident response, vulnerability management, risk assessments, and compliance audits.</li><li>Maintain and optimize critical monitoring and alerting systems to ensure visibility into both IT operations and cybersecurity posture.</li><li>Lead research, evaluation, and adoption of secure and modern IT solutions, advocating for innovative technologies, architectures, and practices that support academic, research, and operational goals.</li><li>Partner with academic leadership, faculty, and researchers to identify and support secure, scalable solutions for research computing needs and evaluate emerging technologies for academic and operational impact.</li><li>Act as a trusted advisor to faculty, staff, fellows, and students on information security and technology matters, providing education, consultation, and support.</li><li>Collaborate with key stakeholders to shape and evolve IT strategy and roadmaps, aligning solutions with business needs and identifying opportunities for innovation and transformation.\</li><li>Ensure robust identity and access management, data protection, endpoint security, and network security processes are in place and continuously improved.</li><li>Develop, maintain, and communicate up-to-date documentation, including technical procedures, security standards, and inventories of critical systems and high-risk data.</li><li>Promote a culture of secure computing across the organization by establishing, modeling, and disseminating best practices in cybersecurity.</li><li>Stay current on emerging threats, regulatory requirements, and technology trends to anticipate future risks and inform strategic planning.</li><li>Contribute to IT governance processes, including budget development, staffing plans, and long-term infrastructure and security planning.</li><li>Collaborate with colleagues across Harvard and Higher Education.&nbsp;</li></ul> 
Working Conditions:<ul><li>Work is performed in an office setting</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li><li>Supervisory Experience</li></ul> 
Additional Qualifications and Skills:<ul><li>7+ years of relevant IT experience, including leadership in infrastructure and information security roles.</li><li>2+ years of direct management or team lead experience in a technical environment.</li><li>Hands-on experience with Windows Server, Active Directory, network services, and cloud platforms.</li><li>Demonstrated experience managing and securing complex IT environments.</li><li>Strong understanding of cybersecurity frameworks and best practices.</li><li>Experience with risk assessment, business continuity, and disaster recovery planning.</li><li>Excellent written and verbal communication skills, including stakeholder and executive engagement.</li><li>Ability to develop and maintain clear technical documentation and policy guidance. 
&nbsp;</li></ul>Preferred:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field or equivalent experience required.&nbsp;</li><li>Proven ability to manage multiple priorities in a dynamic environment.</li><li>Strong business acumen with a service-oriented approach to IT management.</li><li>Demonstrated expertise in IT infrastructure systems within an enterprise environment.</li><li>Knowledge of information security concepts, standards, and tools, with certifications such as CISSP, CISA, CISM, or GIAC.</li><li>Experience leading technical teams, designing solutions, managing workload, and delegating work.</li><li>Strong communication skills, with the ability to act as a trusted advisor and collaborate effectively.</li><li>Experience with cloud infrastructure and services, preferably Azure and AWS.</li><li>Proficiency in scripting languages such as Python, Bash/shell, Perl, or PowerShell.</li><li>Familiarity with system monitoring tools, version control systems, and secure software design principles.</li><li>Ability to work collaboratively in an agile environment and support enterprise UNIX/Linux infrastructure.</li><li>Willingness to work outside of normal business hours and during off-hours for time-sensitive issues.</li><li>Familiarity with academic environments and public sector values is a plus.</li></ul> 
Certificates and Licenses:<ul><li>Completion of Harvard IT Academy Information Security Foundations course (or external equivalent) preferred</li><li>IT Security Certification preferred; e.g., CISSP, CISA/CISM, and/or GIAC</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>#LI-ES2Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Associate Director, IT Operations and Information Security

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Senior Data and Applications Architect will serve as a technical lead in designing and developing robust, modern data-driven solutions that support the academic, research, and administrative missions of Harvard Kennedy School. This role is responsible for architecting, integrating, and optimizing data platforms and applications across diverse systems—including Salesforce, cloud services, and on-premises environments—while collaborating with distributed teams across the university. 
This position serves as a strategic contributor to HKS's data and application architecture, responsible for developing secure, scalable solutions that connect multiple platforms and systems. The ideal candidate will bring deep technical expertise, strong communication skills, and the ability to work across a complex technology landscape managed by various university departments.Key Responsibilities<ul><li>Design, develop, and implement modern data architectures, integrations, and application solutions that span multiple platforms and technologies.</li><li>Build and maintain robust data pipelines and transformation workflows across cloud, on-premises, and hybrid environments.</li><li>Develop and support integrations between enterprise systems including data lakes, warehouses, and third-party APIs—ensuring performance, reliability, and data consistency.</li><li>Collaborate with stakeholders across departments to gather requirements and translate business needs into scalable, secure, and maintainable technical solutions.</li><li>Architect and document enterprise data models and schemas to support analytics, reporting, and operational systems.</li><li>Participate in and support day-to-day operational tasks, including data job monitoring, log review, backup verification, and incident response related to applications, integrations, and data infrastructure.</li><li>Support and enhance monitoring frameworks to ensure system availability, job success rates, and early warning for data or integration issues.</li><li>Lead or contribute to application and API development efforts, including integration of SaaS platforms and university-specific tools.</li><li>Ensure adherence to best practices in data governance, metadata management, security, and privacy (e.g., FERPA, HIPAA, GDPR).</li><li>Work in close partnership with other developers, data analysts, system administrators, and vendors to deliver cross-functional solutions.</li><li>Promote reusable architecture patterns, code libraries, and integration frameworks that support continuous improvement and modernization.</li><li>Participate in code reviews, architectural planning, and related activities to maintain high-quality technical output.</li><li>Maintain technical documentation for systems, integrations, and data flows to support transparency and long-term maintainability.</li><li>Collaborate with colleagues across Harvard, Higher Education, and Industry.</li><li>Provide end user consultation as needed.&nbsp;</li></ul> 
Working Conditions:<ul><li>Normal office environment with flexible hybrid work options. Occasional after-hours work may be required for deployments, data migrations, or critical support.</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills:<ul><li>7 years of professional experience in data architecture, application development, or systems integration.</li><li>Proven experience developing integrations and data workflows involving Salesforce and other major platforms (e.g., ERP, CRM, LMS, data warehouse).</li><li>Strong expertise in relational and non-relational databases (e.g., SQL Server, Oracle, MySQL).</li><li>Proficiency with modern cloud platforms (e.g., Azure, AWS, Google Cloud) and tools such as Snowflake, dbt, or Azure Data Factory.</li><li>Experience developing in at least two modern programming or scripting languages (e.g., Python, JavaScript, .NET, Java, PowerShell).</li><li>Familiarity with API development, containerization (e.g., Docker), and DevOps/CI-CD pipelines.</li><li>Strong knowledge of data modeling, integration patterns, and enterprise architecture principles.</li><li>Excellent written and verbal communication skills, with the ability to work collaboratively with both technical and non-technical stakeholders.</li><li>Hands-on experience with Salesforce platform development and integration, including working with Apex, APIs, managed packages, and data model customization. 
&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related field—or equivalent professional experience.</li><li>Salesforce certifications (e.g., Platform Developer I/II, Integration Architect) preferred.</li><li>Experience with BI/reporting tools such as Power BI, Tableau, or Looker.</li><li>Experience in higher education, nonprofit, or public sector IT environments.</li><li>Knowledge of event-driven or service-oriented architecture (SOA), middleware, and messaging systems.</li><li>Familiarity with Git, Jira, Agile/Scrum development methodologies.</li></ul>Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>#LI-SC1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior Data and Applications Architect

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Senior IT Solutions Engineer will serve as a key technical leader in designing and delivering enterprise-grade applications and integration solutions across the Harvard Kennedy School. This role focuses on modern development methodologies, application lifecycle management, platform interoperability, and scalable software architecture—leveraging tools and technologies such as Salesforce, cloud services, and modern web frameworks.&nbsp; 
This position is responsible for shaping, building, and supporting high-performing solutions that enable academic, research, and administrative functions. The ideal candidate will be experienced in agile development, architecture design, CI/CD, release management, and cross-platform development—including Salesforce and cloud-based tools.&nbsp;Key Responsibilities<ul><li>Architect, design, and develop robust, scalable applications and integrations using modern development frameworks and platforms.&nbsp;</li><li>Work across platforms including Salesforce, cloud services (Azure, AWS), and on-prem systems to design and support custom solutions.&nbsp;</li><li>Lead end-to-end technical design processes, including documentation, prototyping, and technical specifications.&nbsp;</li><li>Promote agile software development practices including sprint planning, iterative releases, peer code reviews, and DevOps automation.&nbsp;</li><li>Implement and manage CI/CD pipelines and release management processes across development, staging, and production environments.&nbsp;</li><li>Collaborate with stakeholders to translate functional requirements into technical solutions that are secure, maintainable, and aligned with institutional goals.&nbsp;</li><li>Integrate third-party and SaaS applications with core university systems using APIs, middleware, and standard protocols.&nbsp;</li><li>Ensure compliance with university data security and privacy policies (e.g., FERPA, HIPAA, GDPR).&nbsp;</li><li>Provide technical leadership and mentorship to other developers and project teams, advocating for coding best practices and reusable design patterns.&nbsp;</li><li>Support application monitoring, troubleshooting, and incident resolution as part of a shared operational model.&nbsp;</li><li>Maintain architectural documentation, interface definitions, and system dependencies to support long-term sustainability.&nbsp;</li><li>Coordinate with stakeholders, vendors, and our technical team to install, configure, upgrade, and customize third-party applications.</li><li>Collaborate with colleagues across Harvard, Higher Education, and Industry.&nbsp;</li><li>Provide consultation support to users as needed.&nbsp;</li><li>Develop strategic technical documentation and presentations&nbsp; as needed.&nbsp;</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications<ul><li>7+ years of experience in application development, software architecture, or systems integration.&nbsp;</li><li>Experience architecting and building web-based and cloud-native applications using modern frameworks.&nbsp;</li><li>Hands-on experience with Salesforce development, including Apex, Lightning components, flows, and third-party integrations.&nbsp;</li><li>Strong understanding of CI/CD processes, source control (e.g., Git), and DevOps tools (e.g., GitHub Actions, Jenkins, Azure DevOps).&nbsp;</li><li>Proficiency in multiple programming languages such as Python, JavaScript, Java, or C#.&nbsp;</li><li>Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).&nbsp;</li><li>Solid knowledge of RESTful APIs, system integration, and application security practices.&nbsp;</li><li>Excellent communication and collaboration skills, including the ability to work with cross-functional teams and non-technical stakeholders.&nbsp;</li><li>Demonstrates adaptability and a proactive approach to exploring and integrating AI and emerging technologies to drive efficiency and innovation.&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field—or equivalent experience.&nbsp;</li><li>Salesforce certifications (e.g., Platform Developer I/II, Application Architect) preferred.&nbsp;</li><li>Experience in higher education or public sector IT environments.&nbsp;</li><li>Knowledge of agile tools (e.g., Jira, Confluence) and experience working in Scrum or Kanban frameworks.&nbsp;</li><li>Experience with enterprise architecture modeling and documentation tools.&nbsp;</li></ul> 
Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:Work Environment:&nbsp;Normal office environment with hybrid work options. Some after-hours work may be required for releases, incident response, system upgrades or other time sensitive work.&nbsp;</li></ul>#LI-SC1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior IT Solutions Engineer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Senior Salesforce Developer is responsible for the design, development, administration, and strategic enhancement of Salesforce and other integrated business systems. This role plays a vital part in delivering scalable, efficient, and high-impact solutions across the Salesforce platform, including but not limited to Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. The developer collaborates closely with business and technical stakeholders to translate complex requirements into innovative and sustainable solutions that drive organizational success.&nbsp;This role plays a key role in the configuration, optimization, and continued evolution of Salesforce systems for HKS, including Marketing Cloud, Pardot and Experience Cloud. &nbsp;This position is responsible for system enhancements, configuration management, testing and deployments, end-user training, reporting and dashboard creation, and maintaining data integrity. The Senior Salesforce Developer also serves as a primary contact for end users and helps design and verify solutions aligned with business goals.&nbsp;Position responsibilities:The Senior Salesforce Developer is involved in relevant IT projects, leading technical aspects, managing deployments, and supporting integration across systems. Responsibilities include:&nbsp;<ul><li>Manage Salesforce.com and Marketing Cloud applications including configuration, enhancements, and deployments.&nbsp;</li></ul><ul><li>Lead change management efforts, including version control, release planning, and coordinating deployments.&nbsp;</li></ul><ul><li>Partner with stakeholders to gather requirements, propose solutions, and implement enhancements.&nbsp;</li></ul><ul><li>Provide end-user support and deliver training to improve Salesforce adoption.&nbsp;</li></ul><ul><li>Maintain user roles, profiles, access settings, security, and sharing rules.&nbsp;</li></ul><ul><li>Create and manage custom objects, workflows, validation rules, flows, and approval processes.&nbsp;</li></ul><ul><li>Lead integration efforts with third-party systems, collaborating with HKSIT AppsDEV and Central IT as needed.&nbsp;</li></ul><ul><li>Monitor Salesforce releases to identify enhancements and ensure backward compatibility.&nbsp;</li></ul><ul><li>Create department-wide and ad-hoc reports and dashboards based on evolving business needs.&nbsp;</li></ul><ul><li>Document processes and deliver clear technical communication across all levels of the organization.&nbsp;</li></ul><ul><li>Train new staff and serve as a Salesforce and Marketing Cloud subject matter expert.&nbsp;</li></ul><ul><li>Provide support and training for additional systems such as Qualtrics (evaluations), Canvas (LMS), and Drupal (website CMS).&nbsp;</li></ul>Other Responsibilities<ul><li>Adhere to HKS IT protocols regarding supported platforms, data privacy, and security policies.&nbsp;</li></ul><ul><li>Perform additional tasks as assigned.&nbsp;</li></ul> 
&nbsp; Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills:<ul><li>3–5 years of Salesforce.com experience, including advanced knowledge of Marketing Cloud and Pardot.&nbsp;</li><li>Proven expertise in Salesforce deployments, sandbox management, and production releases.&nbsp;</li><li>Experience designing and implementing scalable solutions based on stakeholder requirements.&nbsp;</li><li>Proficiency in creating flows, workflows, reports, and dashboards.&nbsp;</li><li>Familiarity with AppExchange packages and third-party integrations.&nbsp;</li><li>Working knowledge of Apex, SOQL, MS SQL, HTML, CSS, Python, or Java.&nbsp;</li><li>Strong communication and documentation skills.&nbsp;</li></ul>Preferred:<ul><li>Bachelor's degree in a technology-related field preferred.&nbsp;</li><li>Experience in a technical role with responsibility for CRM and database tools.&nbsp;</li><li>Experience with Salesforce in an academic or executive education environment is a plus.&nbsp;</li><li>Ability to manage multiple projects, meet deadlines, and handle sensitive data with discretion.&nbsp;</li><li>Stay current with new and emerging technologies, particularly within the Salesforce ecosystem and related enterprise platforms.&nbsp;</li><li>Maintain comprehensive technical documentation for systems, configurations, and processes.&nbsp;</li></ul>Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Physical demands and work environment: Normal office environment with hybrid work options. Some after-hours work may be required for releases, incident response, or other time sensitive work.&nbsp;</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior SalesForce Developer- Enterprise Systems

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description The Institutional Data Initiative (IDI) is a new research center working to advance society’s relationship with knowledge by expanding access to, and deepening our understanding of, the data that underpins AI. By collaborating with library, government, and academic institutions to publish their knowledge collections as AI training sets, IDI seeks to 1) empower those institutions and the cultures they represent, 2) build a foundational pipeline for academic inquiry of AI, and 3) advance the state of the art for all builders of AI systems.&nbsp;IDI’s work spans the AI data ecosystem—from digitization, data structuring, and metadata synthesis, to safety and security analysis, all the way through to benchmarking and the development of ethical and governance frameworks. Institutional collaboration forms the gateway to this work and IDI places a particular emphasis on opportunities with institutions that expand the cultural breadth of knowledge represented in the building blocks of AI.&nbsp;At its core, IDI is a data practice around which other interdisciplinary work is convened. While theory and analysis are critical components of IDI’s work, our impact is a direct factor of our ability to ship novel data. As such, IDI’s workflows resemble those of a product studio. Our projects are time-bound and scopes are driven by ambition within time constraints. Our team structure is relatively flat and each member is expected to bring vision for their work and drive it through to completion. We prioritize interdisciplinary collaboration with academic contributors, both internal and external, as essential work that prevents the commodification of the data we help to publish.&nbsp;The technical capabilities of our Principal Engineers define the depth of analysis and inquiry at IDI while developing and deploying repeatable methods and pipelines. The person in this role will have an ability to think creatively about extracting and manipulating data to unlock knowledge collections that have been stubbornly inaccessible, sometimes for centuries. Their understanding of machine learning and AI fundamentals will help identify areas of high impact and utilize models to facilitate this work. Each Principal Engineer must bring a unique set of skills and approaches to a team of engineers whose distinct capabilities complement the whole. This team works together to build an action plan for each corpus that takes it from uncharted territory to a well-defined map that others can traverse.&nbsp;&nbsp;Beyond data, Principal Engineers also contribute to the building of community around IDI’s work to enable outside collaborators—fellow technologists, academics, students, cultural stakeholders—to expand our capabilities, capacity, and perspectives. IDI operates within Harvard and alongside the Library Innovation Lab, the Berkman Klein Center, and the Applied Social Media Lab; engaging these communities, among others, is critical to delivering on our mission.&nbsp; 
 
As a Principal Engineer, you will:&nbsp;<ul><li>Develop, refine and evaluate methods for analyzing and augmenting corpora.&nbsp;</li><li>Research, train and evaluate machine learning models.&nbsp;</li><li>Research, adjust and evaluate natural language processing techniques.&nbsp;&nbsp;</li><li>Write and contribute to open-source software.&nbsp;&nbsp;</li><li>Conduct an ongoing technology and research watch in areas pertinent to IDI’s focus, including: generative AI, natural language processing, digital preservation and open knowledge.&nbsp;</li><li>Provide technical leadership and guidance to both your team members and your project peers.&nbsp;</li><li>Help build and lead development of multiple discrete projects at once.&nbsp;&nbsp;</li><li>Draft technical and scientific communications outlining datasets and novel methodologies developed in the course of your work.&nbsp;</li><li>Be a technological ambassador for the research center. Help build and engage with the broader academic and AI communities including the Harvard student population.&nbsp;</li><li>Engage with partners to both share our work and explore new opportunities.&nbsp;</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills:We are looking for people who have:&nbsp;<ul><li>A desire to create public-interest impact on AI.&nbsp;</li><li>Deep understanding and experience designing, implementing, testing, and documenting data workflows.&nbsp;</li><li>Advanced working knowledge of machine learning and “AI” systems including local and open toolchains in addition to commercial offerings.&nbsp;</li><li>OCR and/or computer vision experience.&nbsp;</li><li>Strong grasp of at least one general purpose development technology (Python, Javascript, Lisp, …) and of every day development tools (IDEs, Git, dependencies management, Linux &amp; SSH, CI/CD, …)&nbsp;</li><li>Experience drafting technical or scientific communications to document and disseminate their work.&nbsp;&nbsp;</li><li>A track record of shipping complex projects, especially working independently or within early-stage companies and organizations.&nbsp;</li></ul>Candidates need not have all of these qualifications to be promising, but all promising candidates will have a strong track record of shipping. Additional Information Travel is required for quarterly on-site meetings plus occasional travel for conferences and events as needed.&nbsp;&nbsp;Given the multidisciplinary nature of our work, we encourage a short cover letter to explain how your career trajectory and interests align with our work and mission.&nbsp;This position works a combination of on-campus and remote work based on business needs and manager approval. The opportunity for 100% remote work is available for applicants who live more than 50 miles from the Harvard Law School campus. All remote work must be performed within a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT and WA).&nbsp;Candidates residing in other states are also encouraged to apply, though would become employees of a third-party external payroll company rather than Harvard University.&nbsp;&nbsp;Term Appointment:&nbsp;This is a two-year term appointment with potential for renewal subject to funding and departmental need.&nbsp;&nbsp;Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Education, IdentityOther Information:All offers to be made by HLS Human ResourcesWork Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). At the discretion of the hiring department, fully remote employees may occasionally be required on-site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

39 IT / Computer Engineering Jobs in Cambridge, MA, USA