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<h3>Job Description:</h3>Fidelity Investments is looking for a Senior Systems Engineer to join the Authentication Controls team within Enterprise CyberSecurity. This team provides Single Sign-On (SSO) and multi-factor authentication capabilities for hundreds of applications servicing the needs of the Fidelity workforce.The Expertise You Have and The Skills You Bring<ul><li>Bachelor’s degree in Computer Science/Engineering, Information Systems/Science, or a closely related field.</li><li>Minimum of five years of IT experience in systems engineering or infrastructure support</li><li>Experience supporting modern authentication standards such as:<ul><li>SAML 2.0, OpenID Connect (OIDC), OAuth 2.0, FIDO2/WebAuthn</li><li>Using platforms like Ping Identity and Microsoft Entra ID.</li></ul></li><li>Strong understanding of TCP/IP networking and network infrastructure.</li><li>Knowledge of Active Directory, SCIM and JWT.</li><li>Proficiency in Windows and Linux operating systems.</li><li>Experience working in cloud environments such as Microsoft Azure and/or AWS</li><li>Excellent problem-solving skills with a commitment to the highest levels of quality.</li></ul>The following skills / experience are highly preferable for this role:<ul><li>Proficiency in scripting languages such as:<ul><li>(Python, PowerShell, Bash/Shell)</li></ul></li><li>Ability to automate tasks, perform log analysis, and integrate with APIs using scripts.</li><li>Experience with:<ul><li>Full stack development (front-end and back-end)</li><li>Version control tools (e.g., Git)</li><li>DevOps practices and CI/CD pipelines</li></ul></li><li>Exposure to Agile methodologies and collaborative development environments.</li><li>A cyber security certification, such as (AZ-104, SC-300, CompTIA, AWS sysops).</li></ul>The TeamYour role in the Authentication Controls team will see you supporting SSO products from the main industry vendors in a scaled, distributed, highly available environment. These solutions enable business units throughout Fidelity to offer SSO services in a secure and highly reliable manner, ensuring they in turn can provide products and services to the standards expected by Fidelity customers.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Systems Engineer

<h3>Full Stack Engineer</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX! <h3>The Role</h3> Are you interested in serving the needs of millions of customers by building outstanding backend applications which help deliver experiences in financial planning, investing, and retirement? Our Digital Capability team is looking for solution-based engineers with a passion for developing easy-to-use, customer focused applications which power Fidelity’s web and mobile experience platforms. The team builds systems that support Fidelity’s large scale digital presence. You will help us craft and develop re-usable Java applications that focus on customer experience needs and optimize quality and deployment practices. We work closely with our business, operations, and systems partners to enable new business capabilities, respond to regulatory changes, modernize technology solutions, and address the complex needs of our customers. You’ll chip in to the entire development lifecycle from concept to deployment as a member of an agile, multi-functional team. You will have the opportunity to share your technical knowledge to help strengthen our engineering community and further pursue your own learning of new technologies and skills. We're looking for software engineers that enjoy a reciprocal environment and have a passion for releasing high quality software through iterative software development practices. <h3>Required Experience and Skills</h3> <ul> <li>5+ years of software engineering experience </li><li>Strong skills with Java 8+, Web application frameworks such as Spring Boot, and RESTful API development. </li><li>Experience with AWS Services, including but not limited to SQS, Lambda, DynamoDB, RDS, S3, and CloudFormation </li><li>Proven experience in designing, building, and detailing customer facing RESTful APIs </li><li>Proven ability to read high-level business requirements and drive clarifying questions. </li><li>Ability to engage in self-paced continuous learning to upskill, with the collaboration of engineering leaders. </li><li>Ability to manage your own time and prioritize how you spend your time most effectively. </li><li>Strong skills with the full lifecycle of development, from analysis to installed into production. </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Full Stack Engineer (backend focus)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX! Our chapter comprises teams that work on delivering a new world-class Digital Fraud Platform to serve the needs of millions of Fidelity customers. We are looking for highly motivated, passionate, and inquisitive product-aware engineers to join the Fidelity Enterprise Cybersecurity Group to work in an iterative, and fast-paced environment, while delivering world-class security solutions to ensure Fidelity customers are protected in a constantly evolving cyber-threat landscape. <h3>The Team</h3> Our team builds a new cloud-native Digital Fraud Platform to enable the differentiated Fidelity customer experience and to reduce fraud, stay current with new paradigms for data sharing by Fidelity business units, and drive technology simplicity across the firm. We focus on delivering end-to-end cloud-native digital solutions where scalability, stability and security are our highest priority. We are obsessed with simplifying complex problems by automating everything and monitoring the right things! As a Full Stack Software Engineer, you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain, and improve Fidelity customer-facing software solutions. <h3>The Expertise You Have </h3> <ul> <li>Expertise in building and testing large-scale AWS cloud-native digital enterprise applications on micro-services, serverless and event-driven architectures. </li><li>Working knowledge of cloud-based high-stream event messaging/Kafka (ex. market open) implementations. </li><li>Demonstrated Expertise developing and deploying containerized applications to Kubernetes using AWS EKS. </li><li>Ownership of the entire secure SDLC, and extensive experience with DevOps CI/CD practices, TDD, BDD to rapidly deliver, measure, and iterate features to customers while minimizing risk using practices blue-green deployments and feature toggles. </li><li>A mindset of test-first development and a deep experience in creating unit and environment-agnostic integration and functional tests, working knowledge of modern test and mock frameworks and service virtualization tools. Quality is everyone’s job! </li></ul> <h3>The Skills You Bring</h3> <ul> <li>A proven foundation in software engineering – bachelor’s degree + preferred, 5+ years’ experience. </li><li>Deep hands-one experience with containerized Java/SpringBoot REST APIs using Kubernetes/AWS EKS; </li><li>Working knowledge of Kafka, Angular front end, and the Database technologies like Yugabyte, Snowflake, and Aerospike pattern is a plus. </li><li>Experience working in an agile environment (Scrum and Kanban). </li><li>Excellent communication and influencing skills to facilitate collaboration across technology and business partners without having a direct authority over people. </li></ul> <h3>The Value You Deliver</h3> We believe that diversity in background and experience will cultivate an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers. Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural adds demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Full Stack Engineer

The Team As a Database Engineer, you will be applying your software development , Server and automation skills to develop, test, deploy, maintain and improve record keeping rep facing application. The Expertise and Skills You Bring 3+ years of development experience in Database Development Writing SQL queries and debugging stored procedures within an Oracle environment. Experience in migrating On-Prem relational databases to AWS RDS (Oracle), Aurora, Redshift, Dynamo DB (or similar) Experience in implementing AWS Lambda Architecture Design and Build Production data pipelines from Ingestion to consumption with Big Data Architecture using AWS S3, Kinesis, Glue, Lambda and Python Understanding of data transformation processes to AWS Data Lake / Snowflake Provide Detail assessment of current state of data platform and create transition path to AWS Cloud AWS Certification is highly desired Knowledge of Informatica and/or ETL tools The Skills You Bring Define, maintain, and support our enterprise products Perform troubleshooting and triaging in Assist in production and nonproduction environment Standout colleague, self-starter, collaborative, innovative and eager to learn every day. Excellent communication and documentation skills. Enjoy experimental development solutions Ability to multi-task within various initiatives if needed The Value You Deliver Accountable for consistent delivery of functional software – sprint to sprint, release to release Excellence in software development practices and procedures Participates in application level architecture Develops original and creative technical solutions to on-going development efforts Responsible for QA readiness of software deliverables (end-to-end tests, unit tests, automation) Responsible for supporting implementation of moderate-scope projects or major initiatives Works on complex assignments and often multiple phases of a project

Data Engineer

Senior UX Designer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer to work in either Merrimack, NH or Boston, MA offices! The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring <ul> <li>Experience </li> <li>4-6+ years of UX or related experience is preferred</li> <li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred</li> <li>Experience working on agile teams delivering value in digital products preferred</li> <li>Experience running and/or using research to support evidence-focused design decisions preferred</li> <li>A digital portfolio we can review online is required</li> </ul> <ul> <li>Skills </li> <li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing</li> <li>Ability to design across all channels including web, native, and automated</li> <li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives</li> <li>A foundation of development knowledge, both web and mobile</li> <li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better</li> <li>Partnering with user research to understand the customer problems to tackle</li> <li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions</li> <li>An unwavering curiosity to ask why</li> <li>Design brings you happiness</li> <li>Senior UX Designers typically: </li> <li>Lead the design strategy and execution on their product team, with some guidance and coaching</li> <li>Help define the design work and deliver business outcomes on the product team</li> <li>Consult with the product owner to help inform product strategy</li> <li>Contribute to the culture of the UXD group The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. </li> </ul>

UX Designer

Title: Associate Instructor of Diesel Powered Equipment Technology
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Knoxville
Department: Diesel Powered Equipment Technology
Campus Location: TCAT Knoxville
Job Summary
The Tennessee College of Applied Technology Knoxville is inviting applications for the full-time position of Associate Instructor of Diesel Powered Equipment Technology at our main campus in Knoxville. This role requires a commitment of 37.5 hours per week, with a daily schedule of 7.5 hours from Monday to Friday, typically from 7:30 AM to 3:30 PM.
Job Duties
<ul>
<li>Instruction: Facilitate the classroom instructional process: evaluate and monitor student progress; assign grades; provide academic assistance to students; maintain attendance and grade records; counsel and advise students on career goals; work to retain students; maintain required classroom and office hours. - (Essential)</li>
<li>Course and Curriculum Development: Select texts, equipment, supplies, and other learning resources; participate in the purchase of needed program supplies and equipment; develop instructional materials; create and revise courses and/or curricula as needed; maintain updated course syllabi. - (Essential)</li>
<li>Professional Development: Remain current within the instructional field and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college and division professional development and in-service activities; support related professional organizations; participate in the annual faculty evaluation process. - (Essential)</li>
<li>Service to Students: Comply with FERPA laws; participate in advising, recruitment, admissions, and orientation of potential students; assist students with job placement; support student activities, including SkillsUSA, NTHS, graduation, and other events. - (Essential)</li>
<li>Service to the College and Community: Assist in the recruitment and selection of college personnel as assigned; participate in accreditation, assessment, and performance funding processes; support and participate in the College’s decision-making processes; provide input and assistance with budgets; attend convocation and commencement exercises and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues; maintain an active program advisory committee; work to meet and exceed COE benchmarks for student completion and placement as well as accreditation standards. - (Essential)</li>
</ul>
Minimum Qualifications
• High school diploma or equivalent required. A technical diploma in Diesel or Heavy Equipment Repair is highly preferred. Consideration will be given to a comparable combination of education and directly related experience. • Must possess a high degree of knowledge of all areas involved in the diesel field • Must have a minimum of 3 years of related work experience in the Diesel Field. • Current ASE Service Technician Certifications are required.
Preferred Qualifications
• Post-secondary training of a diploma or associate's degree in a related field. • ASE Master Technician in Medium/Heavy Duty Repair • Teaching experience
Knowledge, Skills, and Abilities
• Must have a strong hands-on technical background in all aspects of diesel technology. • Must possess the organizational and communications skills necessary to be an effective teacher. • Must commit to remain current in the field of Diesel Technology. • Must have excellent communication and interpersonal skills. • Must possess computer skills and ability to utilize technology to enhance teaching. 
PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The conditions herein are representative of those that must be met by an employee to perform the essential functions of this job successfully. 
<ul>
<li>
Environment: Work is performed in a classroom and shop setting with frequent interruptions and distractions. The majority of work performed (30 hours per week) will be instructing and training students, with the remaining 7.5 hours utilized for grading, recording attendance, and individual student meetings.&nbsp;</li>
<li>
Physical: Primary functions require sufficient physical ability and mobility to work in a classroom and shop setting.</li>
</ul>
SALARY: Commensurate with education and experience according to Tennessee Board of Regent guidelines within the range of $55,983 - $67,181.
APPLICATION SUBMISSION &amp; REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application with your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete begin and end dates under your employment history. Scan and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.
REQUIRED DOCUMENTS: Resume Educational transcripts/diploma Industry licensure and/or certifications
EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.

Motlow State Community College


      Associate Instructor of Diesel Powered Equipment Technology
    

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>Don’t Just Build Tech. Change Tech</h4>Become part of a dynamic and growing team within the Global Risk and Compliance Technology organization at American Express. The successful candidate will be part of an organization responsible for reshaping our Company's Integrated Risk Management (IRM) program. We are crafting scalable and efficient ServiceNow platform capabilities to enable our colleagues to build reliable and high-quality Risk Management modules to meet business needs. You will bring your ServiceNow platform &amp; development experience to build and implement innovative capabilities to drive DevOps processes across our ServiceNow teams, including automated deployment and testing, code/configuration quality &amp; test coverage, and other cross-platform capabilities. You will be a critical member of this hands-on team responsible for ensuring the platform is stable, secure, and operating efficiently. This role will support our other IRM teams, while also managing core ServiceNow administrative functions, upgrades, cloning, and integrations.<h4>Key Responsibilities</h4>Day-to-Day Platform Administration:<ul><li>Manage users, groups, roles, ACLs, and other platform configurations.</li><li>Monitor for and Address platform performance issues.</li><li>Maintain scheduled jobs and resolve issues as needed.</li><li>Update and maintain data taxonomies and libraries as needed.</li><li>Debug issues and implement fixes across IRM and core ServiceNow modules.</li></ul>Platform &amp; DevOps Enablement:<ul><li>Provide Technical Leadership and Innovative Thinking to implement a world-class set of platform capabilities.</li><li>Implement platform solutions to enable adoption of DevOps principles.</li><li>Implement platform monitoring solutions to ensure high availability and performance of Production and non-Production environments.</li><li>Architect/Build custom solutions to solve for complex and critical platform needs not addressed by out of the box ServiceNow offerings.</li><li>Architect/Configure/Support integrations with external systems (e.g., GRC tools, vendor platforms).</li></ul>Upgrades &amp; Enhancements:<ul><li>Plan, test, and implement ServiceNow platform upgrades and IRM module releases.</li><li>Ensure customizations remain functional post-upgrade.</li><li>Test and Apply patches and hotfixes as needed.</li></ul>End-User Support<ul><li>Provide day-to-day user support and resolve tickets related to ServiceNow IRM.</li><li>Maintain documentation, knowledge articles, and configuration guides.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>ServiceNow Certified Application Developer (CAD) &amp; Certified System Administrator (CSA) certification.</li><li>5+ years of Service Now Administration and Development Experience.</li><li>Solid experience with IRM/GRC modules (Policy &amp; Compliance, Risk, and/or Audit).</li><li>Proficiency in JavaScript, Glide scripting, Flow Designer, and ServiceNow Studio.</li><li>Experience with ServiceNow upgrades, instance cloning, and system maintenance.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Sr. Software Engineer II, ServiceNow Platform - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>Don’t Just Build Tech. Change Tech</h4>Become part of a dynamic and growing team within the Global Risk and Compliance Technology organization at American Express. The successful candidate will be part of an organization responsible for reshaping our Company's Integrated Risk Management (IRM) program. We are crafting scalable and efficient ServiceNow platform capabilities to enable our colleagues to build reliable and high-quality Risk Management modules to meet business needs. You will bring your ServiceNow platform &amp; development experience to build and implement innovative capabilities to drive DevOps processes across our ServiceNow teams, including automated deployment and testing, code/configuration quality &amp; test coverage, and other cross-platform capabilities. You will be a critical member of this hands-on team responsible for ensuring the platform is stable, secure, and operating efficiently. This role will support our other IRM teams, while also managing core ServiceNow administrative functions, upgrades, cloning, and integrations.<h4>Key Responsibilities</h4>Day-to-Day Platform Administration:<ul><li>Manage users, groups, roles, ACLs, and other platform configurations.</li><li>Monitor for and Address platform performance issues</li><li>Maintain scheduled jobs and resolve issues as needed</li><li>Update and maintain data taxonomies and libraries as needed</li><li>Debug issues and implement fixes across IRM and core ServiceNow modules.</li></ul>Platform &amp; DevOps Enablement:<ul><li>Provide Technical Leadership and Innovative Thinking to implement a world-class set of platform capabilities</li><li>Implement platform solutions to enable adoption of DevOps principles</li><li>Implement platform monitoring solutions to ensure high availability and performance of Production and non-Production environments</li><li>Architect/Build custom solutions to solve for complex and critical platform needs not addressed by out of the box ServiceNow offerings</li><li>Architect/Configure/Support integrations with external systems (e.g., GRC tools, vendor platforms).</li></ul>Upgrades &amp; Enhancements:<ul><li>Plan, test, and implement ServiceNow platform upgrades and IRM module releases.</li><li>Ensure customizations remain functional post-upgrade.</li><li>Test and Apply patches and hotfixes as needed.</li></ul>End-User Support<ul><li>Provide day-to-day user support and resolve tickets related to ServiceNow IRM</li><li>Maintain documentation, knowledge articles, and configuration guides.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>ServiceNow Certified Application Developer (CAD) &amp; Certified System Administrator (CSA) certification</li><li>5+ years of Service Now Administration and Development Experience</li><li>Solid experience with IRM/GRC modules (Policy &amp; Compliance, Risk, and/or Audit)</li><li>Proficiency in JavaScript, Glide scripting, Flow Designer, and ServiceNow Studio.</li><li>Experience with ServiceNow upgrades, instance cloning, and system maintenance.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Software Engineer I, ServiceNow Platform - Global Risk & Compliance Technology

<h3>Job Description:</h3><h3>Senior Full Stack Engineer</h3>DescriptionThe FI Data Solutions team is seeking an experienced, highly motivated and skilled Senior Full Stack Engineer to join our Fidelity Institutional Business Enablement Technology data squad in Smithfield, RI. The data infrastructure is going through significant growth and modernization, and this is an opportunity to take a leading role in shaping FI capability in this area. The work involves solution design, collaboration with our Salesforce CRM UI squads, data analysis, production rollout and production support project activities on data lakes using Snowflake, AWS, Python.The TeamThis position will be part of a critical data squad, Bsharks, while partnering with the Tech Mavericks and CRM Salesforce Delivery squads to form the data integration center for customer relationship management (CRM) within FI. We provide our CRM users with essential data for their day-to-day operations and support our clients. In addition, we deliver CRM team data to operational and reporting platforms, while building lasting and insightful relationships with our consumers. Our team partners closely with the Fidelity Institutional (FI) Market Readiness Team, is innovative, diverse, passionate, self-driven and customer obsessed. This is a dynamic environment that operates using mature agile practices and principles. We stress customer-obsessed thinking and a creative culture! The ideal candidate will have a passion for data and fall in love with the problem at hand, working through systems analysis and team collaborations to solve it. This position requires an independent thinker and collaborator, who demonstrates analytical thinking, active listening and champions continuous improvement.The Expertise and Skills You Bring• Bachelor’s or master’s Degree in a technology related field (e.g. Engineering, Computer Science, etc.) required with 6+ years of experience • 6+ years of experience in Data Warehousing, Data mart concepts &amp; implementations • 4+ years of experience in Data Warehousing concepts &amp; implementations (Snowflake preferred) • 4+ years of experience in object-oriented programming languages like Python/Java• 2+ years of experience in Python programming • Experience in Container technologies like Docker and Kubernetes • Experience with containerization (Docker preferred) • Experience in job scheduling tools (Control-M preferred)• Experience with orchestration tools (Control-M preferred, Apache Airflow Nice to Have• Experience with DevOps, Continuous integration and Continuous Delivery (Maven, Gradle, Jenkins, Git, Terraform, OpenTofu, KubernatesNote: Fidelity will not provide sponsorship for this role.The Value You Deliver• Passion and intellectually curiosity to learn new technologies and business areas • Exploring new technology products and using them to help our business needs • Experienced in mentoring junior engineers and growing talent • Delivering system automation by setting up continuous integration/continuous delivery pipelines.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Full Stack Engineer

<h3>Job Description:</h3>Role: Software Asset Manager (SAM) The RoleWe are seeking a seasoned and strategic Software Asset Manager to join the Fidelity ITAM Team. In this critical role, you'll be responsible for the governance and management of our enterprise-wide IT asset portfolio, with an emphasis on software. You will develop and implement strategies to control costs, mitigate compliance risks, and optimize asset utilization across their entire lifecycle. Your expertise will be crucial in managing complex, large-scale vendors, ensuring our company maximizes the value of its significant technology investments in a highly regulated financial environment.<ul><li>Develop, implement, and oversee comprehensive IT Asset Management (ITAM) policies, processes, and procedures for both hardware and software.</li><li>Drive administration and optimization, leveraging the ServiceNow platform, SAM Pro module to manage complex software entitlements and reconciliation.</li><li>Influence the complete IT asset lifecycle, from procurement and deployment to maintenance, utilization, and secure disposal.</li><li>Lead software license management and compliance efforts, ensuring adherence to complex enterprise agreements with major vendors like IBM, Microsoft, and Oracle to avoid audit risks and financial penalties.</li><li>Conduct regular internal audits and reconciliation of asset data within ServiceNow to maintain the accuracy of the ITAM database and Configuration Management Database (CMDB).</li><li>Analyze asset data and usage trends to identify opportunities for cost savings through license optimization, hardware consolidation, and strategic sourcing.</li><li>Collaborate closely with IT, Finance, Procurement, and Legal teams to support budgeting, forecasting, and contract negotiations for IT assets.</li><li>Generate and present detailed reports and dashboards from ServiceNow on asset inventory, compliance status, and financial metrics to senior leadership.</li><li>Stay current with industry best practices, licensing models, and regulatory changes impacting IT assets within the financial services sector.</li></ul> The Expertise and Skills You Bring<ul><li>Required Experience: A minimum of 5 years of progressive experience in IT Asset Management, with a proven track record within a large, complex enterprise environment, preferably in financial services.</li><li>Team Player: Self-motivated, who brings energy, enthusiasm, and intellectual curiosity to the role.</li><li>ServiceNow Expertise: Expert-level, hands-on experience with the ServiceNow platform is required, specifically with the Hardware Asset Management (HAM) and Software Asset Management Professional (SAM Pro) modules.</li><li>Vendor Management Expertise: Extensive, hands-on experience managing enterprise-level licensing agreements and relationships with major software vendors such as IBM, Microsoft, and Oracle.</li><li>Technical Proficiency: Deep knowledge of ITAM principles and best practices (e.g., ITIL, IAITAM). Experience with other discovery tools is a plus.</li><li>Analytical Skills: Strong ability to analyze complex datasets, identify discrepancies, and translate data into actionable insights and strategic recommendations.</li><li>Financial Acumen: Solid understanding of budgeting, financial analysis, and cost allocation as they relate to technology assets.</li><li>Communication &amp; Negotiation: Excellent interpersonal and communication skills, with a proven ability to negotiate effectively with vendors and influence stakeholders across the organization.</li><li>Attention to Detail: Exceptional execution skills with a meticulous and detail-oriented approach to managing asset data and ensuring compliance with intricate contract terms.</li><li>Certifications (Preferred): Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), or ServiceNow certifications (e.g., Certified System Administrator, SAM Professional) are highly desirable.</li><li>Required Education: Bachelor's degree in Information Technology, Business Administration, Finance, or a related field.</li></ul>Note: Fidelity will not provide sponsorship for this roleThe TeamAs part of Enterprise Infrastructure &amp; Operations Foundational Tools Team, you will partner across Fidelity technology organizations to implement and support industry leading software asset management practices. You will also play a key role in driving the automation and modernization of Fidelity’s SAM practices to support the next generation IT Operations, SRE and DevOps.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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