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IT Technology Analyst I&nbsp;Interested candidates must apply to the IT Technology Analyst I posting by visiting careers.paturnpike.com by November 6, 2025.&nbsp;Posting Start Date:&nbsp;October 23, 2025&nbsp;Posting End Date:&nbsp;November 6, 2025&nbsp;Position Number:&nbsp;80006963 (multiple openings)&nbsp;Union:&nbsp;Non-Union&nbsp;FLSA Status:&nbsp;Salaried Non Exempt&nbsp;Department:&nbsp;Information Technology&nbsp;Salary Grade:&nbsp;N-1&nbsp;Salary:&nbsp;$64,782.54&nbsp;Employment Type:&nbsp;Full Time&nbsp;Building Location*: &nbsp;Central Office Building, Eastern Regional Office, Western Regional Office&nbsp;Building Street:&nbsp;700 S. Eisenhower Boulevard, 251 Flint Hill Road, 2200 North Center Avenue&nbsp;Building City:&nbsp;Middletown, King of Prussia, New Stanton&nbsp;Building State:&nbsp;Pennsylvania (US-PA)&nbsp;Building Zip Code:&nbsp;17057, 19406, 15672&nbsp;Work Schedule:&nbsp;Flexible Work Options&nbsp; &nbsp;*This position may report to one of the Pennsylvania Turnpike Commission's offices: Central Office (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).&nbsp;The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future.&nbsp;The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:&nbsp;Hybrid Work - combination of remote and in-person reporting&nbsp;Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days&nbsp;*Some options may require completion of probationary period. &nbsp; &nbsp;The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. &nbsp; &nbsp;Applicants must be currently authorized to work in the United States on a full-time basis.  The Commission will not sponsor applicants for work visas.&nbsp;Job Purpose and Summary&nbsp;This is an entry-level, cross-functional, and technical position primarily responsible for providing support to higher level professionals in one of the various areas of specialization within the Information Technology (IT) Department at the Pennsylvania Turnpike Commission (PTC). Work involves participating and assisting with different levels of work for the assigned unit. Work is generally performed in a distributed environment under the direct supervision of various managers, supervisors, senior analysts, or higher-level specialists. Work results are reviewed for conformity to operating procedures, overall performance, quality, and effectiveness of services provided. &nbsp;Essential Functions &amp; Responsibilities&nbsp;Responds to end user incidents, requests and support calls. Provides guidance to users’ questions originating from call scripts, Business Process Procedures (BPPs), reports, job aids and frequently asked questions.&nbsp;Writes and maintains basic BPPs and other documentation to reflect current processes and instructions.&nbsp;Participates in the analysis, requirements gathering, configuration, documentation and implementation for changes to software, networks and/or systems to support the organization’s business processes.  &nbsp;Participates and supports the preparation, development, execution and validation of testing and problem resolution for system implementation including development of test scripts and documenting tasks.&nbsp;Participates in all aspects of departmental project/program life-cycles: planning, specification, design, installation, deployment, integration, operations, support, testing, policy development and compliance reporting.&nbsp;Assists in the deployment and operation of server and storage management, network, communications and field devices.&nbsp;Administers system accounts including onboarding/offboarding users, as well as monitoring and maintaining compliant application security.&nbsp;Creates basic reports and uses report variants to produce repeatable reports with specific user criteria.&nbsp;Monitors various systems and programs to ensure proper operation and compliance. Identifies and assists with resolving issues and security threats/incidents found.&nbsp;Assists with troubleshooting, documenting and maintaining various equipment, systems, applications and programs for the department. &nbsp;Responds to legal, right-to-know and departmental requests for data such as video, user logs and forensic investigation information.&nbsp;Participates in the research, development and integration of new and enhanced technologies. &nbsp;Performs necessary departmental documentation, administrative tasks and internal outreach efforts as needed. &nbsp;Uses situational awareness to anticipate and prevent accidents.&nbsp;Performs related duties as assigned.&nbsp;Qualifications&nbsp;Bachelor’s degree in information systems, computer science, information technology, business administration, or related field;&nbsp; OR&nbsp; One (1) year as an IT Trainee at the PTC.&nbsp; Equivalent combination of education and/or experience may be accepted. &nbsp;Certain units may prefer specialized training and/or specialized certificates.&nbsp;Competencies&nbsp;Customer Service&nbsp;Motivated&nbsp;Communication Proficiency&nbsp;Reliability&nbsp;Teamwork Orientation&nbsp;Flexibility&nbsp;Time Management&nbsp;Attention to Detail&nbsp;Technical Capacity&nbsp;Physical Demands and Work Environment&nbsp;Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.&nbsp;Office environment with low levels of noise, adequate lighting and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  &nbsp;Benefits &nbsp;The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.  &nbsp;The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.&nbsp;

Pennsylvania Turnpike Commission

IT Technology Analyst 1

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.Join Team Amex and let’s lead the way together!The position of ServiceNow IRM Senior Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express.The successful candidate will be responsible for crafting scalable and efficient solutions across the Compliance &amp; Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs.They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The candidate will engage in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, Staff Architects and Staff Engineers:<ul><li>Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.</li><li>Develops technology/implementation design documentation.</li><li>Provides estimates for design, build, test, and implementation tasks.</li><li>Undertakes regular implementation and code reviews to ensure alignment with development, implementation, and performance standards and evangelizing system design principles, ServiceNow design on design and coding approaches to engineers in scrum team.</li><li>Assists with updates to program specification/implementation documentation.</li><li>Works with agile champions and release train engineers to prepare configurations for production.</li><li>Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.</li><li>Identifies gaps, provides feedback, and proposes changes to implementation specifications.</li><li>Coaches and mentors the team of engineers.</li><li>Provides inputs to product owners with recommendations to drive towards clean design and shared success.</li><li>Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party technology and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change</li><li>Participate in a scrum ceremony and use agile principles and tools including Rally.</li></ul><h4>Minimum Qualifications:</h4><ul><li>5+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components</li><li>Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.</li><li>Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.</li><li>Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.</li><li>An understanding of GRC/IRM industry trends</li><li>Overall 8+ years of software development experience.</li><li>BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas</li></ul><h4>Preferred Qualifications:</h4><ul><li>Working knowledge of GCP</li><li>Typically has prior technology experience of systems analysis/programming.</li><li>Experience writing/initiating JS utilities</li><li>Hold ServiceNow Certified System Administrator credentials</li><li>Conceptual architecture knowledge.</li><li>5+ years Agile experience as well as hands on Scaled Agile Framework experience</li><li>Machine Learning or Generative AI knowledge is a plus, not mandatory</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Sr. Software Engineer I, ServiceNow IRM - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.Join Team Amex and let’s lead the way together!The position of ServiceNow IRM Software Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express.The successful candidate will be responsible for crafting scalable and efficient solutions across the Compliance &amp; Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs.They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The candidate will engage in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, Staff Architects and Staff Engineers:<ul><li>Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.</li><li>Develops technology/implementation design documentation.</li><li>Provides estimates for design, build, test, and implementation tasks.</li><li>Undertakes regular implementation and code reviews to ensure alignment with development, implementation, and performance standards and evangelizing system design principles, ServiceNow design on design and coding approaches to engineers in scrum team.</li><li>Assists with updates to program specification/implementation documentation.</li><li>Works with agile champions and release train engineers to prepare configurations for production.</li><li>Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.</li><li>Identifies gaps, provides feedback, and proposes changes to implementation specifications.</li><li>Coaches and mentors the team of engineers.</li><li>Provides inputs to product owners with recommendations to drive towards clean design and shared success.</li><li>Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party technology and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change</li><li>Participate in a scrum ceremony and use agile principles and tools including Rally.</li></ul><h4>Minimum Qualifications:</h4><ul><li>3+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components</li><li>Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.</li><li>Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.</li><li>Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.</li><li>An understanding of GRC/IRM industry trends</li><li>Overall 8+ years of software development experience.</li><li>BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas</li></ul><h4>Preferred Qualifications:</h4><ul><li>Working knowledge of GCP</li><li>Typically has prior technology experience of systems analysis/programming.</li><li>Experience writing/initiating JS utilities</li><li>Hold ServiceNow Certified System Administrator credentials</li><li>Conceptual architecture knowledge.</li><li>5+ years Agile experience as well as hands on Scaled Agile Framework experience</li><li>Machine Learning or Generative AI knowledge is a plus, not mandatory</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Software Engineer III, ServiceNow IRM - Global Risk & Compliance Technology

This position is on site in Temple, TX. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Day 1 Benefits available: company paid life and AD&amp;D insurance and Employee Assistance Program (EAP).</li><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Get paid early. Get paid fast. </li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, parental leave, tuition assistance, and more!</li></ul> DUTIES OF POSITION: • Provides systems analysis, support, inventory and installation of all McLane Company, Inc. hardware and software at McLane DC. Maintains documentation of all installation guidelines, and support processes. • Provides technical support which includes all computers, laptops, servers, data network equipment, and printers at McLane Co. Centers. • Responsible for the installation and support of the uninterrupted power supply, security camera systems, and badge access systems with additional technical assistance from the Home Office. • Resolve Microsoft Windows operating systems and Microsoft Office products related issues with assistance/direction from Home Office teams. • Resolve hardware issues with computers, printers, and hand wireless devices with assistance/direction from Home Office teams. • Resolve label printer issues. • Provide installation and/or upgrades of new hardware and software to the client environment, including computers, laptops, servers, data network equipment, and printers with precise directions from infrastructure team. • Provide installation of computers, and peripheral equipment due to upgrades, new purchases, teammate moves or hardware failures. • Provide technical support on enhancements of PC hardware, software, printers, security badge access systems, security camera systems and LAN/WAN at the division. • Follow detailed instructions for adding devices to the wireless network. • Provide consultation or advice from Home Office team to an individual or management about the technical issues the business is experiencing. • Consult with end users and management teams to determine hardware, software or system functional specifications. • Provide consultation or advice with the assistance from the Home Office teams to management regarding technical issues. • Collaborate with Home Office Network Team to maintain a stable network environment. • Coordinate preventative maintenance on the uninterrupted power supply (UPS). Schedule battery and system replacements with UPS vendor. • Work with security camera vendor for installation and maintenance. • Collaborate with onsite People Department for changes to access groups and levels within the badge access system. • Perform hardware and software inventories. • Provide written and verbal communication to business and IT management on the resolution of technical issues. • Update all divisional issues in JIRA. • Establish and maintain communication with the customer and management teams. • Assist the center with the creation of the Automation Systems restoration plan. • Monitor and communicate accurate downtime the division is experiencing during an outage. MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS: A teammate in this position must have • Minimum 3 years experience in IT in a Windows environment • Knowledge of Cisco networking language and equipment • Ability to make a network patch cable from instructions provided • Ability to follow instructions on paper or commands via a phone conference during the installation/deployment of hardware or software or while resolving a hardware or software problem WORKING CONDITIONS: • Warehouse environment • Office environment Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

Field IT Support Technician

<h3>Job Description:</h3>PRINCIPAL SOFTWARE ENGINEERThe Role Seeking a Principal Software Engineer with superb mainframe technical and analytical skills to help maintain, enhance, and transform high volume production platforms in the Retirement Services Recordkeeping &amp; Operations domain of Workplace Investing Technology. Our mission is to enable millions of Fidelity customers to better prepare for retirement while delivering outstanding customer experiences. As part of this effort, you will engage collaboratively with systems and business partners to deliver high quality and innovative software solutions.As a principal software engineer, you will apply your skills in all aspects of various projects including design, development, and implementation. You should have a desire to gain an understanding of our systems and business, as well as providing leadership, guidance, and mentoring as needed to other team members.The TeamWe are an agile squad that is part of the Defined Contribution recordkeeping platform. Working together and with other squads, we deliver solutions to our customers by aligning the right skillsets to their most critical business priorities. The work is diverse, challenging, and provides for continuous learning and growth opportunities. The Expertise and Skills You Bring<ul><li>8+ years of software development experience with large mainframe-based systems.</li><li>BS/BA or advanced degree, or equivalent experience preferred.</li><li>Solid hands-on development skills in mainframe languages and technologies (Cobol, CICS, VSAM, JCL, utilities, FileAid, Endevor, debuggers, schedulers, etc.).</li><li>Proficiency with the DB2 database management system and database processing concepts.</li><li>Knowledge of native stored procedures is a plus.</li><li>Deploy and support software releases into production environments.</li><li>Strong knowledge of and experience with the overall testing process.</li><li>Any knowledge or experience in distributed technologies, cloud computing, and/or Java programming is a plus.</li><li>Ability to work with business partners to help define requirements and solutions.</li><li>Provide estimates and scoping for proposed projects.</li><li>Ability to perform detailed analysis for maintenance and enhancement projects, both batch and online.</li><li>Proven and strong interpersonal and organizational skills coupled with effective written communication skills.</li><li>Confidence to think and act strategically, share innovative insights, and offer creative solutions to deliver exceptional user experiences.</li><li>Embrace flexibility and shift focus to meet the most pressing customer/client needs.</li><li>You bring a growth mentality to work every day as you continue to learn new applications and technologies and are willing to share that knowledge with your fellow squad members.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal Mainframe Engineer (COBOL, CICS, DB2)

<h3>Job Description:</h3>Principal Systems AnalystDescriptionThe FI Data Solutions team within Fidelity Institutional Business Enablement Technology is seeking an experienced, highly motivated and energetic Principal Systems Analyst to fill a position within the Fidelity Institutional Business Enablement Technology data squad located in Smithfield, RI.You will be responsible for providing leadership on a complex Territory Management Conversion &amp; Client Infrastructure initiative that will deliver a strategic client and territory data experience that will support 2027 streamlined sales segmentation coverage models for our FI Sales clients. You will be part of a dedicated data squad partnering with CRM Sales to execute on this Phase 2 CRM workstream including end-to-end design and integration of client hierarchies, territory logic, and segmentation rules while collaborating with CRM to provide a flexible and scalable workflow that unlocks long term efficiencies for our Sales partners. Being part of this highly visible workstream, we will expect strong leadership and influence in driving timely, data-driven coverage planning while reducing manual intervention and improving alignment across platforms.The data infrastructure is going through significant growth and modernization, and this is an opportunity to take a leading role in shaping FI capability in this area. The work involves solution design, data analysis, innovation and collaboration across multiple groups to ensure a successful delivery to our customers. The candidate will be responsible for providing leadership on complex systems analysis projects as well as providing influence with our business partners to develop recommendations that address business needs and opportunities. Additionally, the candidate will be skilled in negotiating business priorities through partnership with product owners and translating needs back to the team for timely delivery. The ideal candidate will have a passion for data and fall in love with the problem at hand, working through systems analysis and team collaborations to solve it.This position requires an independent thinker and collaborator, who demonstrates analytical thinking, active listening and champions continuous improvement.The TeamThis position will be part of a critical, newly formed data squad converting the existing Territory Management experience and client infrastructure while partnering with our existing Data Swarm (Bsharks &amp; Tech Mavericks) and CRM Salesforce Delivery squads to form the data integration center for customer relationship management (CRM) within FI. We provide our CRM users with essential data for their day-to-day operations and support our clients. In addition, we deliver CRM team data to operational and reporting platforms, while building lasting and insightful relationships with our consumers. Our team partners closely with the Fidelity Institutional (FI) Market Readiness Team, is innovative, diverse, passionate, self-driven and customer obsessed. This is a dynamic environment that operates using mature agile practices and principles. We stress customer-obsessed thinking and a creative culture!The Expertise You Have<ul><li>8+ years of Systems Analysis experience, with a solid understanding of data intensive applications.</li></ul><ul><li>Bachelor’s degree in Computer Science, Information Systems or related field</li><li>Experience working in a Full Stack environment (UI, Middleware and Database layers).</li><li>Skilled in collaborating with business users, technical teams, and project managers to gather requirements, clarify data rules, and resolve discrepancies.</li></ul>The Skills You Bring<ul><li>Your strong analytical skills and ability to solve issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment.</li><li>Demonstrated expertise interviewing and extracting high quality business requirements from stakeholders. </li><li>Demonstrated experience with Snowflake and PostgreSQL experience is a nice to have </li><li>Familiarity with Scrum methodology. </li><li>You love working with data and are confident in your SQL skills. </li><li>Your passion for data analysis with the ability to navigate and master complex transactional and warehouse databases. </li><li>Experience with RESTful Web APIs </li><li>Excellent analytical, reporting and problem-solving skills. Including strong judgement, issues management and problem analysis techniques. </li><li>Excellent interpersonal, relationship management and facilitation skills while having attention to details. </li><li>Demonstrated ability to effectively balance multiple tasks and priorities in a fast-paced environment. Must be an organized, self-starter with a collaborative work style and customer service focus. </li></ul>The Value You Deliver<ul><li>Facilitating requirements elicitation sessions with business partners and be the active driver in the backlog refinement process.</li><li>Executing analysis and evaluate systems on large and complex projects.</li><li>Encouraging the agile and cloud first methodologies. Including active participation in the daily Scrums, Sprint Planning Meetings, sprint reviews and reflections.</li><li>Building a deep understanding of the domain and actively share that understanding through team mentoring.</li><li>Communicating effectively to influence team members and external groups, including navigating the organization to effectively accomplish tasks. </li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems Analyst

<h3>Job Description:</h3>As a Director, Software Engineering, you will blend engineering knowledge and experience with a passion for coaching and mentoring to deliver scalable and high performing solutions with a cloud-first mindset. You will be responsible for the managing engineering associates and delivery and technical ownership of a portfolio of applications assigned to the Orchestration and Salesforce engineering teams.The Role Our goal at FDA’s Orchestration team is to design and build a suite of capabilities supporting Legal, regulatory and compliance needs. Our goal at Salesforce team is to build customized capabilities in for our business stakeholders in Salesforce platform. You will be responsible for the managing engineering associates and delivery and technical ownership of a portfolio of applications assigned to the Orchestration and salesforce teams. You will work very closely with product owners, architects, and engineering teams to deliver high quality, reliable, cloud-based technology solutions to meet our business needs. The Skills You Bring<ul><li>10+ Years of software application design &amp; development experience, or Masters with 8+ years of experience</li><li>5+ years Experience leading multiple engineering teams as a people leader.</li><li>Extensive technical experience in Java Spring Boot, RESTful Services, AWS, Kafka, Kubernetes.</li><li>Prior Engineering experience in Salesforce platform is desired.</li><li>Passionate about good API practices, structured design, clean code, microservices</li><li>Degree in Computer Science, Engineering, Information Technology or equivalent and you want to learn more</li><li>Experience with Agile methodologies</li></ul>The Value You Deliver<ul><li>Work in partnership with Product and Engineering leaders to ensure alignment with the strategic business priorities and to provide increased value for our customers</li><li>Plan and lead strategic technology initiatives.</li><li>Support and empower engineers to enable delivery of increased value</li><li>Enable an agile and frictionless organization by demonstrating agile behaviors</li><li>Promote a culture of engineering excellence and continuous improvement</li><li>Measure performance through established objectives and metrics and deliver agreed upon business, technology, and people results</li><li>Align chapter members across squads to ensure the best utilization of talent while also building learning opportunities to develop skills</li><li>Actively share insights, knowledge and industry practices across the organization</li></ul>The Team Fidelity Digital Assets®, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum. Fidelity Digital Assets® adopts an entrepreneurial culture and startup approach while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Software Engineering

<h3>Job Description:</h3>As a VP Team Leader in Brokerage Recordkeeping Technology organization, you will be responsible for the stability to the Fidelity Brokerage Platform. You will help define and evolve the vision, strategy and mission and ensure continued alignment and prioritization of work with other key initiatives while focusing on delivering a resilient and reliable platform. This role is part of the BRT R4 organization, and you will partner with other Fidelity leaders across the brokerage recordkeeping technology platform focused on 4 key pillars:<ul><li>Responsive - attending to day-to-day production issues</li><li>Readiness- insuring enhancements introduced to the core brokerage platform our production ready</li><li>Reliable- Infrastructure Management</li><li>Resiliency- partner across the platform to establish a culture to deliver resilient technologies utilizing organizational standards. </li></ul>You will support multiple team leaders as they improve value delivered through prioritization, creativity, innovation, collaboration, and decision making and encourage them to work iteratively, innovate through experimentation and learn from failures while celebrating success. You are committed to developing your own knowledge and bring the latest thinking to your role to empower others with that knowledge.<ul><li>Establish a resilient platform that embraces high organizational standards</li><li>Appropriately manage and communicate on production support issues to ensure all levels of the organization have a strong understanding of the impact to an event.</li><li>Identify, understand, and communicate past 24-hour production health- morning report</li><li>Manage end to end changes that are introduced to the platform with emphasis on identifying capacity concerns.</li><li>Enforce Change control to ensure what goes into production is resilient and reliable as per standards</li><li>Management of resiliency reviews &amp; scorecard</li><li>Advocate best practices for Resiliency, Availability, Observability, bringing an innovative mindset to proactive issue detection and self-healing of cloud based applications</li><li>Leading and developing team leads to build appropriate learning opportunities to develop skills</li><li>Assessing trends and sharing insights, knowledge, and developments across core brokerage organization. </li><li>Compelling enterprise-wide alignment through collaboration, knowledge sharing and breaking down silos to achieve the best results for Fidelity</li></ul>The Expertise and Skills You Bring <ul><li>You have a workflow management background that could identify and implement new behaviors.</li><li>You understand the importance of having a resilient platform which incorporates the appropriate monitoring tools.</li><li>You have strong influencing skills to teach others the importance of stability of our platform.</li><li>You have work well with all levels of the organization in establishing key platform standards.</li><li>You have a strong understanding of the operational brokerage platform and potential risk associated with system outages. </li><li>You have embraced an agile way of working, looking to maximize business value delivered while maintaining a laser focus on the long term strategy</li><li>You are a committed leader who serves and an inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy</li><li>You have a continuous improvement approach and encourage and enable an agile way of working</li><li>You have strong communication, interpersonal and relationship building skills with which you influence and engage across Fidelity and at all levels of the organization</li><li>You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses</li><li>You have or are committed to building a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers</li><li>You have experience leading multiple teams, balancing multiple needs through prioritization, and engaging with customers and partners to deliver favorable results</li></ul><h3>The Team </h3>The R4 Brokerage Recordkeeping Technology VP Team Leader will manage multiple teams and will work in partnership with other domains across the brokerage platform. By demonstrating a primary focus on stability to our brokerage platform and promoting the Fidelity’s core values, you will evolve and sustain a team culture focused on a platform that is operating 24 by 7 for our customers and employees. Company OverviewAt Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<h3>Certifications:</h3>Series 99 - FINRA<h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Site Reliability Engineering

<h3>Job Description:</h3><h3>Solution Architect</h3><h3>The Role</h3>Fidelity's Workplace Digital Experience (WDX) architecture team is seeking an experienced solution architect to assist in enabling modern and captivating digital experiences for customers, sponsors, and associates. You play a key role bridging business and technical teams to transform our Defined Contributions and other workplace products.In this position, you will be tasked with designing meaningful and sophisticated solutions to address stimulating business challenges. You will collaborate with product leadership to ensure their business goals and requirements are met, while providing technical mentorship to engineering teams to help them effectively develop and deliver the solutions.<h3>The Expertise and Skills You Bring</h3>The ideal candidate for this role:<ul><li><h3>Has experience architecting and building large scale, high-performing internet-facing platforms that align to architecture blueprints and technical standards in an environment where security is paramount</h3></li><li>Has demonstrated experience designing elegant and consumable APIs with technologies including Spring Boot, Java, Open API Specification/REST, and Open Policy Agent.</li><li>Has contributed to defining and documenting architectural patterns, standards, and blueprints, and can evaluate proposed solutions based on their alignment to the same.</li><li>Understands the business domain and becomes a trusted advisor and partner to product leadership, influencing their product roadmaps by recommending strategies and approaches that help them achieve their goals.</li><li>Builds effective relationships and works collaboratively with engineering teams when sought out for consultation and technical guidance.</li><li>Works equally well whether independently or with others and is able to effectively lead several initiatives at once.</li><li>Is an expert communicator, helping non-technical people to understand technical concepts while being able to explain the business strategy to technical audiences.</li><li>Bachelor’s degree or higher in Computer Science, or has equivalent experience in this or a related field.</li></ul><h3>The Team</h3>Our team is a fast-paced technology group that uses modern technologies to deliver customer-focused experiences for our participants, plan sponsors, and Fidelity associates. We are passionate about delivering innovative solutions that exceed our customer’s needs, and we embrace diversity of thought and experience. We work very closely with business leaders, technology leaders, and engineering teams to delivery world-class solutions for our customers.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Solution Architect

<h3>Job Description:</h3>Squad Leader – Blockchain &amp; Trading | Fidelity Digital Assets® Fidelity Digital Assets® is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As a Blockchain &amp; Trading Squad Leader (Product Owner) on the Fidelity Digital Assets® Product Delivery team you would have the opportunity to directly contribute towards this future. The Role We’re looking for a team-focused Product Owner with phenomenal interpersonal skills that will work collaboratively across business and technology teams. This role has the unique opportunity to design and deliver crypto custody, digital asset wallets, and blockchain solutions. The Product Owner for this team will ensure alignment on “what” and “when” work is to be performed through continuous planning and management of a roadmap that serves the Fidelity Digital Assets® Product and Operations teams. You partner to reconcile cross-squad dependencies while taking ownership of the product backlog that enables effective delivery. You work closely with your delivery team, in an agile structure, to deliver trading solutions that drive efficiency and effectiveness against defined product objectives and the squad mission. You engage squad members for their input, deliver on sprint commitments, continuously improve, innovate, experiment, learn and celebrate success. You ensure releases are of the highest quality and are implemented seamlessly by ensuring business readiness. You are committed to developing others and yourself to ensure the latest thinking and knowledge is integrated into the culture of the squad. This role requires a dedicated, committed, and passionate leader who is able to:<ul><li>Design and lead delivery of a platforms involving blockchains, trading, and portfolio management</li><li>Inspire and empower the squad through a shared mission and roadmap that aligns the work they do and the value they deliver to the partners they support</li><li>Guide the team by serving as the voice of the client/partner towards high value, high quality execution</li><li>Clearly communicate impediments, progress, and results against established objectives.</li><li>Establishes KPI’s to measure progress agreed upon business, technology, and people results</li><li>Collaborate and coordinate with Technology Engineering Management and Scrum Masters to build squad capacity and capability that cultivates a growth mindset</li><li>Make informed decisions to balance quality, cost, and timeline constraints</li><li>Improve value delivery and delivery excellence from planning through implementation</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree required, MBA a plus</li><li>7+ years of combined product management experience working with trading, blockchain technologies, financial services, technology, and/or leading agile teams</li><li>Experience with trading platforms, trading models &amp; algorithms, and/or portfolio management required</li><li>Cryptocurrency, blockchain, and/or decentralized finance (DeFi) interest, knowledge and/or experience required</li><li>Jira and Jira Align experience preferred</li><li>Roadmap Management - skilled at defining and managing roadmaps that align business, data, and technology objectives by using quantitative and qualitative approaches to understand, sequence and prioritize needs</li><li>Discovery - crafting current/future state diagrams, process flows, use cases that position prioritized areas for delivery success</li><li>Planning – experience planning across teams for dependency alignment and facilitating quarterly planning activities that effectively break down work towards sprint goals</li><li>Backlog Ownership – owns the backlog to ensure epics and stories are clear and concise with well-defined business value and acceptance criteria. Ensure backlog readiness for upcoming sprints</li><li>Quality Execution – attention to detail with unwavering dedication to quality that is not limited to sign off. Ensure business readiness that ultimately delivers a seamless implementation</li><li>Partnerships - develop positive relationships and champion a collaborative team environment</li><li>Leadership – demonstrated expertise of leading, influencing, and motivating colleagues without formal authority with a track record of building engaged and empowered teams</li><li>Management – able to delegate, coach and deliver feedback to Business Analysts and/or Associate Product Owners that may report directly to you. Prioritize management responsibilities and support that cultivates associate growth and career development.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThis Squad Leader role sits within the Product Delivery team that is central to enhancing and delivering platform capabilities that power our Digital Asset product offerings and business needs. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business while always seeking to increase the value we provide through our product delivery practice.The base salary range for this position is $89,000-180,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

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