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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The VP Data Management and Data Governance is responsible for data management and stewardship functions across the Enterprise Technology Services organization. This includes Accounts Receivable, Loyalty, Banking, Digital Acquisition, Customer and Technology platforms. Working closely with the Enterprise Data Office, the VP will be responsible for the strategic direction, implementation, and execution of data governance and data management initiatives across all data risk disciplines.In addition, this role will matrix manage Technology Product and Engineering staff as required where those staff perform Data Custodian functions.Key Responsibilities:<ul><li>Strategic Leadership: Develop and execute a comprehensive data management and governance strategy that supports the Enterprise Technology Services goals, regulatory requirements and business objectives, in line with Enterprise Data Management strategy and policy requirements. Engage with senior leadership and key stakeholders to communicate data management and governance initiatives and progress.</li></ul><ul><li>Data Governance: Establish and enforce data governance policies, standards, and procedures to ensure data quality, integrity, and compliance in collaboration with the Enterprise Data Office.</li></ul><ul><li>Data Management: Oversee the implementation and management of Data Management solutions including data cataloging, classification, lineage and integration for structured and unstructured data</li></ul><ul><li>Collaboration: Partner with Product and Engineering teams where they perform data custodian functions. Partner with the Information Security team to ensure that the organization meets the required Data Protection objectives.</li></ul><ul><li>Issue Management: Identify and mitigate data risks, issues and incidents ensuring compliance with data-related regulations and policies.</li></ul><ul><li>Team leadership:Oversee and mentor the ETS Data Management &amp; Governance team, supporting their professional growth and ensuring their work aligns with the organization's goals.</li></ul><ul><li>Regulatory: Partner with the Enterprise Data Office to ensure all Data Governance Laws and Regulations are met. Ensure Data Management &amp; Governance risks and controls are documented, tested and reported in line with company policies.&nbsp;</li></ul>Qualifications:<ul><li>5+ years of experience leading large-scale enterprise data initiatives, including at least 3 years in formal data governance and/or data management leadership.</li></ul><ul><li>Proven track record of designing and executing data strategies that deliver measurable business value.</li></ul><ul><li>Expanded GSIB (Global Systemically Important Bank) or Large Financial Institution (LFI) Experience. Experience with regulatory compliance, data risk management, data breach reporting, and issues management.</li></ul><ul><li>Senior-level program management experience with global, cross-functional stakeholders and business units.</li></ul><ul><li>Demonstrated ability to operate in ambiguity and develop solutions for complex challenges (white space problem solving).</li></ul><ul><li>Strong understanding of data governance frameworks, data management tools, and best practices (e.g., metadata, lineage, data quality).</li></ul><ul><li>High-caliber communication and storytelling skills, capable of engaging senior leaders and broad audiences.</li></ul><ul><li>Demonstrated learning agility, integrity, and decisiveness under pressure.</li></ul><ul><li>Professional certification in data governance or management (e.g., CDMP, DCAM) strongly preferred.</li></ul>Preferred Skills:<ul><li>Experience with data management tools such as Collibra, or similar.</li></ul><ul><li>Strong analytical and problem-solving skills.</li></ul><ul><li>Ability to drive change and influence stakeholders at all levels of the organization.</li></ul><ul><li>Expertise of data management, data governance for international banking regulations.</li></ul><ul><li>Positive, collaborative leadership style with a winning mindset and ability to communicate effectively with all levels of the company.</li></ul><ul><li>Comfortable with experimentation and learning from failure; embraces a growth mindset.</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

VP Data Management and Data Governance – Enterprise Technology Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The position of ServiceNow IRM Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express.The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance &amp; Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs.They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The candidate will engage in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, Staff Architects and Staff Engineers.Responsibilities:<ul><li>Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.</li><li>Develops technology/implementation design documentation.</li><li>Provides estimates for design, build, test, and implementation tasks.</li><li>Undertakes regular build/testing of code and contributes to peer code reviews.</li><li>Assists with updates to implementation specification/implementation documentation.</li><li>Works with agile champions and release train engineers to prepare configurations for production.</li><li>Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.</li><li>Provides inputs to product owners with recommendations to drive towards clean design and shared success.</li><li>Participate in a scrum ceremony and use agile principles and tools including Rally.</li></ul>Minimum Qualifications:<ul><li>3+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components</li><li>Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.</li><li>Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.</li><li>Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.</li><li>An understanding of GRC/IRM industry trends</li><li>Overall 3+ years of software development experience.</li><li>BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas.</li></ul>Preferred Qualifications:<ul><li>Working knowledge of GCP.</li><li>Prior technology experience of systems analysis/programming.</li><li>Experience writing/initiating JS utilities.</li><li>ServiceNow Certified System Administrator.</li><li>Conceptual architecture knowledge.</li><li>3+ years Agile experience as well as hands on Scaled Agile Framework experience.</li><li>Machine Learning or Generative AI knowledge is a plus, not mandatory.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer, ServiceNow IRM - Global Risk & Compliance Technology

Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. The BI Data Engineer Manager is a hybrid remote position which will require the candidate to report and work from the office four days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Position Overview: Plan, organize, and manage the activities of the Data Engineering team to provide an efficient and cost-effective data infrastructure for McLane Company and provide maximize productivity using technology. We are looking for a Cloud Data Engineering Manager with hands-on experience in Cloud technologies like: Azure, Azure Data Factory, Databricks, Microsoft Fabric, PySpark, Spark, SQL, Notebook, and Airflow Orchestration and DevOps CI/CD experience. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> Essential Job Functions/Principal Accountabilities: <ul><li>Lead the evaluation, implementation and deployment of emerging tools and process for analytics data engineering to improve productivity and quality.</li><li>Maintain an infrastructure that provides flexibility and responsiveness, while supporting the productivity needs of the business using secure, stable and comprehensive industry standard technology, methods and tools.</li><li>Design, develop, optimize, and maintain data architecture and pipelines that adhere to ELT principles and business goals.</li><li>Solve complex data problems to delivers insights that helps business achieve its goals.</li><li>Create data products for engineer, analyst, and data scientist team members to accelerate their productivity.</li><li>Engineer effective features for modelling in close collaboration with data scientists and businesses</li><li>Develop and deliver communication and education plans on analytic data engineering capabilities, standards, and processes.</li><li>Provide up-to-date solutions that enable the business units to gain productivity and continue to become more competitive, including both on premise and cloud-based environments.</li><li>Implement, maintain, and validate Disaster Recover and Business Continuity procedures for storage and open system environments.</li><li>Provide Root Cause Analysis, including necessary remediation steps, for system issues resulting in unplanned business impact greater than 4 hours.</li><li>Perform other duties as assigned.</li></ul> Minimum Skills &amp; Qualifications: <ul><li>Bachelor's degree in computer science, statistics, engineering, or a related field.</li><li>Three or more years of managerial experience, budget, and purchase execution responsibility.</li><li>Five or more years of broad-based experience in data analysis, conceptualizations, modeling, reporting, data governance working with structured and unstructured data.</li><li>Five or more years' experience with designing and maintaining data warehouses and/or data lakes with big data technologies such as Spark/Databricks, or distributed databases, like Redshift and Snowflake, and experience with housing, accessing, and transforming data in a variety of relational databases.</li><li>Experience in building data pipelines and deploying/maintaining them following modern DE best practices (e.g., DBT, Airflow, Spark, Python OSS Data Ecosystem)</li><li>Knowledge of Software Engineering fundamentals and software development tooling (e.g., Git, CI/CD, JIRA) and familiarity with the Linux operating system and the Bash/Z shell</li><li>Experience with cloud database technologies (e.g., Azure) and developing solutions on cloud computing services and infrastructure in the data and analytics space.</li><li>Strong written and verbal communication skills</li><li>Understanding of machine learning, data science, computer vision, artificial intelligence, statistics, and/or applied mathematics as necessary to carry out role effectively.</li><li>Ability to work outside of normal business hours to support resolution of issues.</li><li>Ability to manage multiple projects simultaneously.</li></ul> Working Conditions: <ul><li>Office environment</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

BI Data Engineering Manager

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary: The Junior System Administrator will be responsible for supporting and administering desktop systems and Windows servers. This role is essential for providing 2nd and 3rd level support, ensuring the integrity and performance of our IT infrastructure as well as maintaining a high standard of technical support for both internal clients and vendors at Dumbarton Oaks. 
Job-Specific Responsibilities: <ul><li>Install, configure, and upgrade computer hardware and software.</li><li>Provide 2nd and 3rd level support to the Help Desk, troubleshooting and resolving technical issues for users.</li><li>Monitor and maintain computer backups to prevent data corruption.</li><li>Remove malware and other security threats, ensuring system security and integrity.</li><li>Create and manage user accounts and system permissions.</li><li>Train and support users on best IT practices and system usage.</li><li>Oversee the automated management of an inventory of over 1,000 devices, including asset management and Windows image creation.</li><li>Manage software and OS rollout, patch management, and enterprise antivirus systems.</li><li>Develop and implement a mobile device management strategy.</li><li>Evaluate and test new computer models for deployment.</li><li>Stay updated on emerging technologies and recommend system improvements.</li><li>Develop, review and document for the Puspos of knowledgebase development.</li><li>Collaborate closely with other members of the technology department to support all end users effectively.</li><li>Collaborate with approved vendors to manage delivery of managed support services.</li><li>Assist with various IT projects as needed.</li><li>Other duties as assigned.</li></ul>Physical Requirements: Ability to push, lift, and carry up to 35 pounds regularly. Qualifications Basic Qualifications: <ul><li>High school graduate with three years of experience.</li><li>Minimum two years of experience providing customer service.</li></ul> 
Additional Qualifications and Skills: <ul><li>Bachelor’s Degree in a related field.</li><li>Experience in setting up, configuring, tuning, and troubleshooting servers.</li><li>Experience in upgrading and patching system hardware and software.</li><li>Familiarity with cloud concepts (both public and private), cloud servers, storage, and networking systems, particularly AWS or similar platforms.</li><li>Working knowledge of technologies including wireless networking, VoIP, MS server, file &amp; print services, switching, routing, firewalls, Windows 10/11, Mac OS, imaging and automated deployment, conference room equipment, TCP/IP, DNS, DHCP, VPN connectivity (e.g., Zscaler), Active Directory, account provisioning, and core configuration.</li><li>Experience with service desk ticketing systems.</li><li>Experience with ITIL.</li><li>Knowledge of maintenance and support of IT infrastructure systems within an enterprise environment.</li><li>Cybersecurity certification is highly preferred.</li></ul> 
&nbsp; Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal, Credit<ul> 
</ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Junior System Administrator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp;Job-Specific Responsibilities:This is a fully benefited, full-time Harvard University position that has been funded through 6/30/26. There is the possibility of renewal, contingent on funding and department &amp; university priorities.<ul><li>Write and maintain calculation scripts in Oracle Planning's calc scripting language to model complex business logic and calculations for planning models.</li><li>Define and maintain business rules in Oracle Planning and Groovy to enforce validation, constraints, and automation across planning processes.</li><li>Configure drivers, dimensions, hierarchies and other metadata aspects of Oracle Planning models.</li><li>Perform testing, debugging and troubleshooting of business rules to ensure calculations are functioning as intended.</li><li>Provide ongoing support and guidance to business users on Oracle Planning functionality and processes.</li><li>Analyze business requirements and workflow needs to recommend enhancements to existing Oracle Planning configurations.</li><li>Develop training and documentation materials for business users.</li><li>Collaborate with stakeholders to translate business needs into systems requirements and scoping</li><li>Work on an Agile team to deliver technical solutions that meet our user's needs.</li><li>Ensure that operational tasks are completed on time and coordinate with business units as needed.</li><li>Participate in production support by responding to user tickets, user questions, system issues and requests for data sets, reports and system enhancements. Independently research and troubleshoot any issues. Consult other analysts as needed.</li><li>Identify opportunities for process and/or system improvements. Make suggestions to implement those changes.</li><li>Analyze business processes and requirements and document functional specifications for system enhancements and new applications</li></ul> Qualifications Basic Qualifications:Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>5+ years of post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>5+ years of experience with Oracle Planning, Hyperion Financial Management/Planning, and SmartView.</li><li>Expert knowledge of Oracle Planning calc scripting language, Groovy rules, and SmartView.</li><li>Experience;<ul><li>in higher education a strong plus</li><li>with;<ul><li>configuring drivers, dimensions and other metadata.</li><li>documenting requirements and functional specifications</li><li>testing and supporting business applications</li><li>project management methodologies</li></ul></li></ul></li><li>Agile project management and Jira tracking tool a plus</li><li>Oracle Strategic Modeling a plus</li><li>Excel VBA a plus</li><li>Oracle Developer a plus</li><li>SQL language a plus</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal skills</li></ul>Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li><li>Any Oracle EPM Certifications a plus</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Additional Information <ul><li>Appointment End Date: 6/30/26</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Business Systems Analyst

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!Job-Specific Responsibilities: This is a fully benefited, full-time Harvard University position that has been funded through 6/30/27. There is the possibility of renewal, contingent on funding and department &amp; university priorities.The Associate Application Developer is a full stack developer who will join the Student Information Systems team and work on the my.harvard Portal Optimization project. The developer will be expected to write basic code within the project’s technical framework, as well as perform other duties as determined by project needs.<ul><li>Gain an understanding of the core functions of the my.harvard portal in order to develop solutions that meet existing business needs, including:</li><li>Enrollment, Course Search, Advising, Grades, Tasks and Holds, Activity Guide Processes, Student Profile, Student Financials, and Financial Aid.</li><li>Perform comprehensive applications/web development with Django and FastAPI frameworks for a project of large size and complexity.</li><li>Work as part of a team to implement business solutions.</li><li>Write basic code of moderate complexity and maintain related documentation.</li><li>Participate fully in the software development life cycle.</li><li>Support technical solutions to deliver business requirements.</li><li>Troubleshoot problems and suggest improvements to coding practices.</li></ul> Qualifications Basic Qualifications: Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>2+ years of post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Hands-on experience with applications/web development with Django and FastAPI frameworks or similar.</li><li>Experience;<ul><li>writing basic code of moderate complexity and maintain related documentation.</li><li>participating in the software development life cycle.</li><li>supporting technical solutions to deliver business requirements.</li><li>troubleshooting problems and suggest improvements to coding practices.</li></ul></li><li>Knowledge of information technology applications, processes, software and equipment.</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.</li></ul>Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Additional Information <ul><li>Appointment End Date: 6/30/27</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Associate Application Developer

<h3>Job Description:</h3>EI Production Services organization is seeking a strategic and proactive leader to serve as a Principal, Systems Engineer. In this role, you will drive operational excellence, observability, and automation for critical contact center applications supporting both Wealth and Workplace Investing business units. You will lead initiatives to reduce toil, improve associate experience, and enhance system reliability through best practices, automation, and continuous improvement. This position requires a self-starter who can identify opportunities, lead cross-functional efforts, and deliver measurable improvements in stability and efficiency.The Expertise You Have and The Skills You Bring<ul><li>10+ years of experience in technology operations, systems engineering, or production support leadership.</li><li>Proven ability to lead and deliver complex improvement initiatives in large-scale environments.</li><li>Strong background in IT Service Management (ITSM), incident/problem management, and operational process optimization.</li><li>Expertise in observability and monitoring tools (e.g., OTEL, Splunk, DataDog, Prometheus, Grafana).</li><li>Experience implementing SLI/SLO/SLAs and reliability engineering practices.</li><li>Familiarity with automation and scripting (Python, Bash, PowerShell, or similar).</li><li>Solid understanding of On-Prem and Public Cloud environments (AWS/Azure/GCP).</li><li>Experience supporting 24/7, high-availability production environments.</li><li>Knowledge of networking, load balancing, and security fundamentals.</li><li>Agile and DevOps mindset with experience in CI/CD and operational automation.</li><li>Optional certifications: ITIL, AWS, SRE-related credentials.</li><li>Leadership excellence: Ability to inspire, mentor, and guide teams toward operational excellence.</li><li>Strategic thinking: Skilled at identifying top issues and opportunities for improvement.</li><li>Execution focus: Proven track record of driving projects from concept to measurable outcomes.</li><li>Collaboration and influence: Ability to work across engineering, product, and business teams.</li><li>Data-driven mindset: Comfortable using KPIs and metrics to track progress and communicate impact.</li><li>Strong communication and stakeholder management skills.</li><li>Lead initiatives to improve observability, automation, and operational efficiency for critical associate-facing applications.</li><li>Drive proactive monitoring and telemetry to reduce reactive firefighting and improve incident response.</li><li>Partner with engineering and business leaders to prioritize and resolve top issues impacting associate experience.</li><li>Implement automation and self-service capabilities to reduce manual intervention and accelerate resolution times.</li><li>Establish and track SLIs/SLOs to measure and improve reliability and performance.</li><li>Communicate progress and outcomes to senior leadership and stakeholders. </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal, Systems Engineer

<h3>Job Description:</h3>Fidelity Enterprise Infrastructure is looking for a highly motivated individual to lead our Asset Management Technology (AM Tech) aligned Equity, FAMS, and High Income Support teams. In this role, you will be responsible for the Production Support of AM Tech’s advisor technology. In addition to strong technical competency, the position requires the ability to effectively manage a geographically diverse team, build and leverage partner relationships, and provide innovative thought leadership.The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn. We are looking for a Systems Thinking, Technology Leader who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, and automation.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus</li><li>10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale</li><li>Hands-on experience with Public Cloud environments, preferably AWS and Azure. Certifications a plus.</li><li>Hands-on experience with container orchestration</li><li>Experience operating and implementing distributed &amp; highly concurrent service-based architectures, including microservices, containerized services, and/or serverless architectures</li><li>Thought leadership and an ability to plan and drive complex initiatives using agile principles</li><li>Able to understand a complex and global systems environment</li><li>Working knowledge of basic investment terms and practices is desirable</li><li>Familiarity with ITIL framework and/or Agile Project Management</li><li>Financial systems and trading systems knowledge</li><li>Ability to automate with various scripting languages (Python, Shell scripting, etc.)</li><li>Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)</li><li>Strong understanding across cloud infrastructure components (server, storage, network, data, and applications) to deliver end-to-end Cloud Infrastructure architectures and designs</li><li>Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines</li><li>Hands-on Kubernetes skills and knowledge</li><li>Programming/development track record with a compiled/OOP-geared language like C# or Java and scripting/interpreted language experience like JavaScript/TypeScript or Python</li><li>Proven experience in maintaining scalability and resiliency of complex environment</li><li>Proven experience in implementing advanced observability practices and techniques at scale</li><li>Demonstrated ability to utilize modern monitoring tools (DataDog, Prometheus, Splunk)</li><li>Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale</li><li>Ability to triage, execute root cause analysis, and be decisive under pressure</li><li>Experience managing and interpreting large datasets using query languages and visualization tools</li><li>Proficient communication skills with an ability to reach both technical and non-technical audience</li><li>Ability to learn new software, method and practices and bringing them to our developers</li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships</li></ul>The Value You Deliver<ul><li>Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them</li><li>Bring together technical, procedural, and financial data to reduce toil and increase efficiency</li><li>You will execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers</li><li>Troubleshoot stack-wide engineering issues related to hardware, software, network, applications and cloud service providers</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Systems Services and Support

<h3>Job Description:</h3>Strategic Advisors Technology (SAT) is looking for an experienced Analyst to work on one of Fidelity’s key strategic programs. Gathers requirements for new features or enhancements for Portfolio Management and Research and uses Oracle SQL for data analysis. Coordinates and runs User Acceptance Testing (UAT) sessions. Collaborates with the technology and business teams to deliver high quality solutions for business problems. Contributes to systems enhancements, using analysis and product owner practices across a global team. Executes analysis for medium-sized projects. Documents requirements, creates specifications and makes design recommendations for medium-sized projects. The TeamAs a Senior Systems Analyst on the team, you work in partnership with the Strategic Advisors business stakeholders, Squad team members, Product Area Leader to understand the product vision and challenges. From there, you’ll work with your technology counterparts to deliver innovative, cost effective, architecturally aligned, and timely solutions. By demonstrating and promoting Fidelity and Agile leadership principles, you sustain and evolve our innovative agile culture.Education and Experience: Bachelor’s degree (or foreign education equivalent) in Computer Science, Business Analytics, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five (5) years of experience as a Senior Systems Analyst (or closely related occupation) performing complex analysis of software or cloud-based applications, using SQL, API, or Webservices (REST, JSON, or SOAP). Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Business Analytics, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) year of experience as a Senior Systems Analyst (or closely related occupation) performing complex analysis of software or cloud-based applications, using SQL, API, or Webservices (REST, JSON, or SOAP). Primary Responsibilities: <ul><li>Works with business partners and technology partners to identify, review, define, interpret, and clarify scope of work in terms of business and/or system requirements and processes. </li><li>Analyzes existing system functionality, leveraging data models and SQL queries. Reflects the findings in clear functional documentation. </li><li>Contributes to the analysis strategy for technology projects culminating in the creation of documentation to support project needs. </li><li>Recommends changes to existing systems design to achieve requirements and recommends designs for new systems based on requirements. </li><li>Documents objectives, use cases, requirements, and specifications. </li><li>Monitors documentation standards and best practices. </li><li>Recommends traceability improvements. </li><li>Establishes project plans for projects of moderate scope and works on multiple projects concurrently. </li><li>Works directly with the user community for project definition. </li><li>Communicates project plan information, objectives, and deliverables to the team. </li><li>Works on complex assignments and on multiple phases of a project. </li><li>Writes business cases for review. </li><li>Identifies and records risks, issues, dependencies, and assumptions in accordance with project standards. </li><li>Participates in the review and validation of Quality Assurance test plans to ensure requirements have been met.</li></ul>Skills and Knowledge: Candidate must also demonstrated expertise in the following:<ul><li>Financial services industry knowledge and experience vital, investment management and/or wealth management domain knowledge with a focus on Fundamental Research a plus</li><li>Thrive in a global, team-based environment!</li><li>Excellent written and verbal communication skills with business and technical team members across the organization</li><li>Willingness to dive in and understand code for analysis and support purposes</li><li>Able to understand the technology and software architecture of an application</li><li>Ability to take sophisticated features and break them into stories with well-defined business value and acceptance criteria</li><li>Managing product backlogs by capturing key initiative requirements with internal and external dependencies identified and communicated through collaborative tools – JIRA, Microsoft Word, and SharePoint, Confluence</li><li>Understanding current state and proposing software solutions based on system and data analysis using SQL Developer, TOAD, Postman, Insomnia, or Python; and maximizing the throughput of self-organized teams using Scrum Methodology and Agile principles. </li><li>Managing stakeholders with defined roadmaps supported by Risk, Assumptions, Issues, and Dependencies insights by delivering status reports.</li><li>Performing functional and user acceptance testing of stories using SQL Developer, TOAD, Postman, Insomnia, Kafka - Offset Explorer, and Datadog for data validation and debugging, JIRA Align.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Analyst

<h3>Job Description:</h3>Are you interested in serving the needs of millions of customers by building the best-in-class platforms and capabilities that will enable Omni channel customer experiences in financial planning, investing, and retirement solutions? Our chapter comprises teams that work on a wide range of capabilities and platforms to enable experiences on Fidelity.com, Fidelity Mobile Apps etc. If you are product-aware engineer who is passionate, inquisitive, and responsible individuals to help us on our mission to build highly scalable platforms.The Purpose of Your RoleWe build and give to Fidelity’s platform. As a Softwre Engineer in Test, you will be an integral member of a dynamic team continuously improving our cloud deployment platform, automating all the things, in support of our rapidly expanding product portfolio. You’ll have the opportunity to own entire features from concept to deployment working on multi-functional teams, bring ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. A highly motivated individual who work well in a synergetic, iterative, and fast-paced environment.The Expertise We’re Looking For<ul><li>Who is Passionate about technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of the latest trends and thrive by sharing knowledge.</li><li>Are a creator, a doer, and a game-changer who will help us tackle real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback.</li><li>Are a self-starter, who actively challenges status-quo, is curious and not afraid to ask Why and What if?</li><li>Understands the importance of cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles</li><li>Have a mentality of test first development and are experienced in modern test frameworks. We believe testing and that quality is everyone’s job.</li><li>Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly.</li><li>Have strong communication skills and technical expertise to drive and participate in significant discussions.</li></ul>The Skills You Bring<ul><li>Understand and analyze the business requirement based on provided wireframes and user stories, design and build effective test strategy and test cases that include unit, integration, load and functional tests.</li><li>Apply elicitation techniques, utilize various modeling such as process modeling, data modeling, system modeling, example mapping, to gather information at the right level of detail and scope to represent all of the stakeholder’s needs.</li><li>Create functional &amp; Regression automation script using Selenium, Cucumber, Java, JavaScript, Cypress and Playwright for the UI component and API automation suite using Java REST Assured, JMeter, Swagger &amp; Postman.</li><li>Knowledge/expertise in Test Automation pyramid, Service Virtualization, Accessibility Test &amp; Mutation Testing</li><li>Integrate the tests maintained in GitHub with Continuous Integration and Continuous Delivery pipeline using Jenkins with an Acceptance Test-Driven development (ATDD) approach.</li><li>Updating and maintaining various test artifacts in the Test Automation Framework depending on the changes required.</li><li>Perform automation testing of event streaming service using Kafka Clients.</li><li>Perform extensive System Integration, End to End and performance testing of applications developed in Angular and Node.js.</li><li>Work in an agile environment with 2-week sprint cycles that consist of sprint planning, daily scrums, sprint review and retrospective.</li><li>Create QA automation stories, subtasks and track issues in JIRA to ensure fulfillment of all the acceptance criteria of the Sprint user stories.</li><li>Strategize quality optimally with engineering teams, mentor and guide teams' testing activities.<a href="http://www.fidelitytalentsource.com" target="_blank">www.fidelitytalentsource.com</a></li><li>Perform both black box and white box testing of Client's internal and customer-facing applications by analyzing applications and requirements and designing and executing test cases.</li><li>Work with QA team members, software developers, system and database administrators to trouble-shoot test failures in the various test environments including trouble-shooting database issues using SQL queries, reviewing web server and application server logs etc.</li><li>Create and maintain test cases in Test case management tools like Xray with JIRA integration in place.</li><li>Identifying the performance testing plans and approaches to track the application performances in different network speeds using various tracking tools.</li><li>· Own the testing strategy, participate in the application design efforts, and design reviews.</li><li>Contribute to improving engineering practices in the areas of BDD, ATDD and CI/CD.</li><li>Engage in working with a global team of developers in leading standard methodologies for software testing.</li><li>Good Understanding of Responsive testing to ensure web applications renders and functions correctly across various devices, screen sizes, and orientations.</li><li>How Your Work Impacts the Organization</li><li>We believe that diversity in background and experience will cultivate an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.</li><li>Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.</li></ul>Our culture code is simple<ul><li>We share knowledge to empower and connect everyone</li><li>We live outside our comfort zone.</li><li>We believe life is too short to not love what you do</li><li>We know amazing people create phenomenal opportunities</li><li>We are customers.</li><li>We favor autonomy and take ownership</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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