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<h3>Job Description:</h3>Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity’s Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring <ul><li>15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. </li></ul><ul><li>You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. </li></ul><ul><li>You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. </li></ul><ul><li>You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. </li></ul><ul><li>You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. </li></ul><ul><li>You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. </li></ul><ul><li>You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. </li></ul><ul><li>You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. </li></ul><ul><li>You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. </li></ul><ul><li>You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. </li></ul><ul><li>You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. </li></ul>The Value You Deliver <ul><li>Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. </li></ul><ul><li>Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. </li></ul><ul><li>Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. </li></ul><ul><li>Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. </li></ul><ul><li>Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. </li></ul>Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Vice President, Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research &amp; Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.The Technology R&amp;D team is in search of a Senior Engineer - Research &amp; Development to expand the team and our ability to deliver positive community experiences to developers at American Express.&nbsp;The mission of Technology R&amp;D is to ensure American Express is positioned as a first-class technology company with a peerless engineering culture. This sees the office encouraging and curating participation in communities both internal and external fostering a sense of belonging among technologists. The team believes strongly in the power of community, not only unlocking the aggregate benefits of collaboration at scale, but the individual benefits that come from being part of a larger whole. Some of the work of the Tech R&amp;D includes fostering innovation, encouraging participation in open-source communities, helping internal Engineering Guilds flourish, sponsoring community efforts such as conferences, foundations, and software organizations, empowering developers though documentation and content, reaching out to external technologists as ambassadors of American Express, building recognition programs, and gathering community sentiment feedback. Ultimately, the work of the Tech R&amp;D is to encourage and maximize the human side of technology, anywhere people are coming together to do their best work.Who are You?You are passionate about community. Community work isn’t for everyone, but for you, playing “chief organizer” and assembling teams that are greater than the sum of the parts provides great satisfaction. You bring people together, setting a vision and inspiring people to work toward audacious goals, you connect people to purpose. You’re optimistic about the future of Amex and you’re tenacious in working to make it real.You lift others. Your satisfaction comes from winning as a team. You build common tools and documentation to empower others to be their best. You mentor other developers and help them succeed. You understand the power of recognition and frequently dole out authentic praise. Colleagues do better work and enjoy doing it on a team with you.You produce content that is consumed widely. Your ideas are discussed and adopted at increasing orbits of influence. You enjoy speaking to large groups and lending your voice in group settings. People have changed the way they think and do work because they spent time with you. Others look to you for understanding and advice.&nbsp;You are professionally curious. You bring clarity to the confusing and you thrive on exploration. You seek data to drive your decisions and are ready to learn. You have expertise but it does not constrain you, willing to put forth your best efforts as a “polymath”. You seek alternate perspectives and use them to make connections that others have overlooked.<ul><li>Conduct research, design solutions and explore technology such as post-quantum cryptography, generative AI and emergent technologies</li><li>Develop foundational frameworks, prototypes and proofs of concept that pave the way for innovative applications and advancements</li><li>Stay ahead of the curve by continuously exploring groundbreaking ideas, anticipating future challenges and driving advancements that enable the next generation of tools and technologies</li><li>Partner with organizations across American Express to share insights, identify opportunities and collaboratively shape the direction of future innovations</li><li>Collaborate with external vendors, industry partners and technology providers to evaluate, integrate and influence cutting-edge solutions that align with organizational goals</li></ul>Basic Qualifications:<ul><li>Bachelor's degree in computer science or equivalent</li><li>7+ years of professional software development experience.&nbsp;</li><li>2-3 Years of experience with emerging technologies.&nbsp;</li><li>Experience in design/architecture of systems</li><li>Full software development lifecycle experience</li><li>Skilled in deploying and scaling products in public cloud</li><li>Knowledge of Generative AI and Large Language Model inference</li><li>Knowledge of AI tools and frameworks, such as Langchain, LlamaIndex, Semantic Kernel, etc.</li><li>Passion for cutting edge technologies and excitement to be part of a Research &amp; Development team</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Senior Software Engineer - Generative AI Research & Development - Technology R&D

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. Build predictive models based on business data, including data preparation, feature engineering, model selection, and model evaluation techniques and measures. Coordinate with data engineering team to scale and deploy models and their related data pipelines into production within our Azure/Databricks environment. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Data Scientist: <ul><li>Perform data mining, exploration, and analysis.</li><li>Design, train, evaluate and implement machine learning algorithms and predictive models.</li><li>Work with stakeholders to identify opportunities for improving business processes and addressing current pain points, using data insights, forecasts, and analytics.</li><li>Develop and implement analytics-enabled solutions to improve business process, generate insights, and support business goals.</li><li>Develop Key Performance Indicators (KPIs), metrics, trend tracking, prediction, and forecasting models.</li><li>Evaluate and understand complex issues from business partners and recommend solutions.</li><li>Generate visualizations using tools like Tableau to provide business insights.</li><li>Work closely with team throughout all phases of projects: requirements definition, design, development, test and evaluation, demonstration, and deployment.</li><li>Perform other duties as assigned.</li></ul> Qualifications you'll bring as a Data Scientist: <ul><li>Bachelor's degree in data science, data analytics, or related field; or comparable job experience.</li><li>Two years' experience in predictive modeling and machine learning.</li><li>Proficiency in Python and SQL.</li><li>Knowledge of data science toolkits such as NumPy, Pandas and MatLab.</li><li>Experience with Azure and Databricks platforms.</li><li>Ability to work closely with team throughout all phases of projects: requirements definition, design, development, test and evaluation, demonstration, and deployment.</li><li>Availability to work majority of shift during United States hours (overlapping with 8am-5pm central time zone).</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Data Scientist - MBIS

Job SummaryThe Assistant Dean provides functional support to the Dean of Information Systems Technology. This support includes division academic scheduling, planning, and implementation to optimize enrollment and achieve greater student success, data analysis and reporting, committee participation, curriculum review, transfer and articulation agreements, program review, budget support, community outreach, partnership development, and support staff supervision. The Assistant Dean supports the Dean in the management of the accreditation, assessment, and strategic planning. The Assistant Dean of Information Systems Technology demonstrates a commitment to the success of students and fosters collegiality among faculty, staff, and students.Strategic Academic Leadership<ul><li>Assists the Dean with the development and implementation of College goals, policies, and procedures.</li><li>Collaborates with and supports the Dean in developing the division's academic schedule, logical course sequence, review of success data, and recommends strategies for retention of students and overall growth and improvements.</li><li>Supports the Dean and Chairpersons in capital planning activities.</li><li>Collaborates with other leaders across Academic Affairs and the College to support the mission and strategic priorities of the institution.</li><li>Collaborates with Academic Council, Curriculum Committees, and faculty to improve overall student success.</li><li>Models an active commitment to student success, enthusiasm for the profession, and the talent to incorporate best practices into the organizational culture.</li><li>Supports a collaborative working environment between the division and Offices of K-12 Partnerships, The Office of Talent Strategy, Curriculum Management, Distance Education and Instructional Support, Grants, and the Office of College Completion.</li><li>Undertakes special projects at the request of the Dean to assist in meeting Division priorities.</li></ul>Divisional Leadership <ul><li>Serves as proxy for the Dean in functional activities such as leave approval, clinical and internship agreements, and other activities as assigned.</li><li>Supervision and evaluation of Faculty Chairs and faculty in departments led by Faculty Chairs. Addresses student academic concerns that are unresolved at the department level.</li><li>Acts as a substitute supervisor for Chairpersons who are on leave or when a Chair position has an extended vacancy.</li><li>Represents programs, departments, division, and the College in institutional assignments, community affairs, and professional activities.</li><li>Assists in the hiring process for department chairs, faculty, staff, and other managers in the division. Supports the function of curriculum development to ensure adherence to all facets of the curriculum process.</li><li>Works with Chairpersons and faculty to support the work of the academic departments. Oversees and coordinates program review and department assessment efforts.</li><li>Acts as a representative or spokesperson for the division in instances where the Dean is unavailable. Leads and serves on departmental, division, and College committees. Works collaboratively with Chairpersons to monitor, investigate, and report enrollment trends to the Dean.</li></ul>Operational Leadership <ul><li>Assigns and delegates tasks, provides direction, resolves issues, eliminates barriers, communicates job expectations, trains staff, and develops professional growth opportunities.</li><li>Communicates and assists with the implementation of office strategies and priorities. Assists in recruiting and hiring, and provides ongoing feedback and coaching.</li><li>Conducts annual employee evaluations, and recommends pay increases, promotion,s and other personnel actions.</li><li>Administers disciplinary actions upon approval and in collaboration with Human Resources. Approves leaves and authorizes work schedule alterations as appropriate.</li><li>Interprets, explains, carries out and enforces the College's policies.</li></ul>Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>MINIMUM EDUCATION AND EXPERIENCE REQUIRED<ul><li><h4>Master’s degree in a field of study within the College or a closely related field, or a discipline such as Higher Education or Education Administration.</h4></li><li><h4>College-level teaching experience; experience in curriculum development and project management.</h4></li><li>*An appropriate combination of education, training, coursework, and experience may qualify a candidate.</li></ul>LICENSES AND CERTIFICATIONS<ul><li><h4>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</h4></li></ul>*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Assistant Dean, Information Systems Technology

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an IT Project Manager in Merrimack, NH! The Role As an IT Project Manager you are aligned to product development teams and partner with product leadership to manage the delivery of team objectives and deliver the vision of the product. You will coordinate efforts across multiple teams to deliver seamless solutions and are responsible for improving the overall effectiveness of delivery for the team. The IT Project Manager will advise and coach others on Delivery methodologies (Scrum, Kanban, Lean, etc.) while simultaneously coordinating impediment, risks, and interdependence across product areas. <h3>Additionally, you are accountable for:</h3> <ul> <li>Release management. </li><li>Coordinate multi-team delivery plans, balancing short- and long-term goals with quarterly commitments. </li><li>Monitor progress, minimize context switching, and ensure backlog refinement for continuous delivery. </li><li>Implement and refine delivery processes using empirical data and historic trends to improve predictability and efficiency. </li><li>Support engineering excellence by enforcing quality standards and managing tech debt, incidents, and change processes. </li><li>Build strong delivery partner relationships and coordinate with business leaders for successful releases and client engagement. </li></ul> This opportunity is for an IT Project Manager to support two squads within the IWMS Digital Platform domain area. <h3>Skills</h3> <ul> <li>Bachelors or equivalent with 8+ years of experience or Masters with 6+ years of experience </li><li>Certified Scrum Master (CSM) credential (or, similar Scrum credential) with Senior-level Scrum Master or Project Manager experience operating as a leader who serves team(s) and can actively scale across adjacent teams in a scrum framework. </li><li>Acceptance Criteria - Defines clear, specific, and measurable criteria for each work item at the appropriate level of the work hierarchy (Initiative, Sub-Initiative, Epic, and Story), ensuring that each work item meets the requirements, standards, and expectations before being considered done. </li><li>Advising - Offers recommendations on the best course of action to take and advises to support decision making that leads to delivery of outcomes. </li><li>Conflict Resolution - Approaches conflict with a clear strategy and plan for resolution. Strives to achieve the best possible solution for all. Helps others resolve complex or sensitive disagreements and conflicts. </li><li>IT Acumen - Keeps abreast with trends, developments, and technologies within the field of Information Technology, locally and internationally. Understands the impact of these on the organization. Incorporates relevant trends to ensure organization's relevancy and competitiveness. </li><li>Cross Functional Collaboration - Collaborates with team members from different teams or functions to deliver a product vision or project. </li><li>Facilitating - Manages and generates group discussions or meetings. Encourages people to take part and work together more effectively. Helps the group understand or reach their common goal. </li><li>Influencing Others - Gains support and commitment from others by being respectful and using tact to achieve outcomes. Persuades and impacts the thoughts and actions of others. Gains support for ideas, proposals, projects, and solutions. </li><li>Capacity Planning - Considers resource trends, facts, and changing demands to make predictions regarding future capacity needs. </li><li>Planning and Delivery Methodologies - Understands the various agile and project frameworks and methodologies (e.g., Agile, Scrum, Lean, Six Sigma, Waterfall, Kanban, etc.) and applies the appropriate framework/methodology for the situation. </li><li>Problem Solving - Leverages knowledge, previous experience, and skills to identify the crux of an issue and creates a workable solution to resolve problems. Understands verbal or numerical information and how to make reasoned decisions based on this analysis. </li><li>Release Planning and Forecasting - Defines and estimates work in scope for release based on target outcomes, prioritizes deliverables, aligns capacity with plan work, monitors progress against estimates, manages scope adjustments based on new insights, and ensures successful release of the product increment. </li><li>Change Management - Understands different change models and how to put in place successful organizational, system, or employee change programs. Ensures limited disruptions to the team by making clear changes. </li><li>Continuous Improvement - Work towards continuously improving products, services, or processes. Plans and implements change. Checks data to analyze the results of the change and whether it made a difference. Implements it on a wider scale if effective. </li><li>Data Gathering and Reporting- Uses varied tools, techniques, and processes for gathering and reporting data. Knows which data to collect and what would be useful to report on. </li><li>Impediment Removal and Management - Identify, prioritize, and resolve obstacles that hinder team progress, ensuring smooth workflow and timely delivery. </li><li>Risk Management - Identifies, forecasts, and evaluates risks and navigates a way to avoid or limit their impact. </li><li>Dependency Management - Identifies, tracks, and resolves dependencies between teams, product development efforts, projects, or programs to ensure efficient execution and timely delivery of target outcomes without bottlenecks or delays. </li></ul> <h3>The Team</h3> You will support two cross-functional squads, engaging with all team members and the Product Owners to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will support teams that are responsible for enhancing the overall advisor experience, enable investors to meet their financial goals by providing them and their financial institutions a suite of modern and intuitive financial account information tools and provide support across the Platform domain for other core capabilities across the browser-based Wealthscape application. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

IT Project Manager

Fidelity Insurance Agency (FIA) Technology team in Fidelity Wealth is seeking a hardworking to join us in modernizing and building innovative and cloud-native experiences, capabilities and platforms in support of this mission. Fidelity Insurance Agency (FIA) Technology team in Personal Investing is seeking an experienced, skilled, and upbeat Senior Systems Analyst to be part of a squad responsible for launching and growing product offerings in FIA. The qualified candidate will collaborate with developers, squad leads, operations, business partners and analysts to contribute to technology modernization and operational efficiency. The Team As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions.? The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.? The Expertise You Have <ul> <li> 5+ years professional experience as a Systems Analyst for software solutions?? </li></ul> <ul> <li> Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems?? </li></ul> <ul> <li> Proven experience with Structured Query Language (SQL) and programming in general?? </li></ul> <ul> <li> Strong understanding and experience with complex relational database schemas and SQL management tools?? </li></ul> <ul> <li> Proven experience working with REST, SOAP, JSON and APIs?? </li></ul> <ul> <li> Proven experience with Agile development methodologies?? </li></ul> <ul> <li> Deep knowledge of scrum tools – Jira experience desirable?? Excellent analytical skills?? </li></ul> <ul> <li> Good knowledge of Behavior Driven Development – Gherkin/Cucumber? Release coordination? </li></ul> <ul> <li> Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular? </li></ul> <ul> <li> Produce artifacts – business flow diagrams, context diagrams? </li></ul> <ul> <li> Have good understanding of solution architecture? </li></ul> <ul> <li> Build OpenAPI contracts? </li></ul> <ul> <li> Prod incidents analysis – Splunk queries, build dashboards/alerts? </li></ul> <ul> <li> Bachelor’s Degree Computer Science or related technology discipline? </li></ul> The Skills You Bring <ul> <li> You are a detail-oriented person with a real passion for accuracy, clarity, and elimination of ambiguity?? </li></ul> <ul> <li> You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)?? </li></ul> <ul> <li> You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements?? </li></ul> <ul> <li> You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions?? </li></ul> <ul> <li> Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.?? </li></ul> <ul> <li> Good interpersonal and leadership and influencing skills (without direct authority of others)?? </li></ul> <ul> <li> Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results? </li></ul> ? The Value You Deliver <ul> <li> Ensuring the technology team is building the right software solutions and components to maximize customer experience?? </li></ul> <ul> <li> Facilitating flow of requirements from the business to the technology team?? </li></ul> <ul> <li> Reducing requirements and design risk and resulting costs associated with rework and redesign?? </li></ul> <ul> <li> Exercise a passion for keeping your knowledge up-to-date with the latest and greatest?? </li></ul> <ul> <li> Help maintain the high level of integrity in the team?? </li></ul> <ul> <li> Take ownership and accountability for figuring out what needs to be done </li></ul>

Systems Analyst

<h3>Job Description:</h3>Director, Engineering Manager – FDAM - Asset Management Technology The RoleAn ideal candidate for this role will bring deep expertise in blockchain technologies to drive design, development and deployment of decentralized systems for financial asset management. The candidate will combine strong leadership and architecture skills with hands-on experience in DeFi protocols, smart contracts, and scalable distributed systems with a passion for enabling business outcomes and developing leaders and associates. The Engineering Manager –will lead a cross-functional team of full stack engineers, collaborate with product managers, architects and business stakeholders for Fidelity Digital Asset Management within Asset management Technology. In this role the individual will play a key role in defining the product and technology roadmap aligned to the business strategy. The candidate will be responsible for fostering a vibrant environment of growth, development, and continuous improvement for the software engineering practices. They will also be responsible for actively seeking feedback and maintaining strong partnership with leadership across business, product and technology. The candidate will be responsible for influencing decisions to improve delivery capabilities and realize business outcomes. The value you deliver will include:<ul><li>Contributing to the delivery of functional capabilities to meet the business goals of offering digital asset based products to our customers</li><li>Establishing and promoting engineering excellence through compliance to coding standards, security protocols and quality practices</li><li>Contributing to the definition of the blockchain architecture and system design aligned with business goals and IT blueprint</li><li>Championing the culture of innovation and research to remain at the forefront of blockchain technology and thought leadership </li></ul>The Expertise and Skills You Bring <ul><li>12-14 years of software engineering experience; at least 3 years in blockchain development</li><li>Proficiency in smart contract development (Solidity, Rust) and auditing, deep understanding of blockchain consensus mechanism, cryptography, tokenomics and transaction lifecycle</li><li>Design and implement scalable blockchain based system for tokenization, smart wallets and integration with DeFi protocols for primarily public blockchains like Ethereum, Solana and private DLTs</li><li>Lead the development of smart contracts, interoperability between blockchain components and integration with traditional financial systems</li><li>Knowledge of cloud-native architecture (AWS) and containerization (Docker, EKS)</li><li>Effectively manage delivery timelines for product roadmap along with stakeholder communication</li><li>Lead a team of blockchain engineers, smart contract developers and full stack engineers</li><li>Promotes and demonstrates a learning mindset by staying abreast of emerging trends in blockchain technology</li><li>Committed and inspirational leader capable of developing associates &amp; leaders to achieve their fullest potential within their job family and career goals</li><li>Strong in communication, interpersonal and relationship building skills with which you influence decisions and engagement across all levels of the organization.</li><li>Proven ability to collaborate across teams, with peers and leadership teams to align with technology objectives, KPI’s and standards to accelerate business delivery.</li><li>Ability to proactively share your knowledge, expertise and perspectives and nurture a learning culture across your team and the broader organization </li><li>Ability to fulfil HR duties such as developing performance plans, setting goals, and providing constructive feedback</li><li>Work closely with globally distributed product, engineering and business teams across regions which may include working across time zones and travel for business workshops, planning sessions and meetings</li></ul>The TeamAs a member of the Asset Management technology team, you will be part of the team which supports the Fidelity Asset Management business.#cryptojobsThe base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Engineering Manager- Digital Asset Management- Blockchain, DeFi

<h3>Job Description:</h3>Principal Full Stack Engineer – FDAM - Asset Management Technology The RoleAsset Management Technology is seeking a highly motivated Principal Fullstack Software Engineer for the Fidelity Digital Asset Management technology team. Building a new product, this position requires a hands-on, lead-by-coding leadership as well as mentoring a team of developers as they journey to becoming better developers. Collaborating with architects, and business partners, you will be building a Java Spring/Springboot microservice backend and Angular UI running in EKS clusters in AWS. The value you will deliver includes:<ul><li>Providing technology solutions by developing software applications along with demonstrating a solid understanding of the business functions for which the application is designed</li><li>Displaying a full understanding of the software development process including analysis, design, development, system and integration testing, problem resolution and planning</li><li>Supporting and performing all phases of testing leading to implementation</li><li>Driving the culture of innovation, research and technical excellence to remain at the forefront of technology and thought leadership</li></ul>The Expertise and Skills You Bring <ul><li>A minimum of 10 years of software application development experience, with financial/asset management industry experience is a plus</li><li>You have a BS/MS or equivalent experience in the areas of Computer Science, Engineering, or Information Technology and you want to learn more</li><li>Extensive Middle Tier Application Development using Java Spring/Springboot, Streaming and Messaging technologies (Kafka), authentication framework and SQL (Oracle preferred) along with Front End Application Development using Angular</li><li>Exposure to Blockchain technologies like Web3, smart contract development (Solidity, Rust), cryptography will be an advantage</li><li>Ability to apply standard processes across the teams in areas such as Unit testing, Automation (Karate), ATDD, DevOps, CI/CD, design, and code reviews</li><li>Exposure to cloud technologies such as AWS, Docker, and Kubernetes would be an advantage</li><li>Demonstrated experience working on Finance-related software projects focusing on asset management</li><li>Work with engineering and product managers, architects, team of blockchain engineers and full stack engineers</li><li>Promotes and demonstrates a learning mindset by staying abreast of emerging trends in technology</li><li>Strong in communication, interpersonal and relationship building skills with which you influence decisions and engagement across all levels of the organization.</li><li>Ability to proactively share your knowledge, expertise, perspectives and nurture a learning culture across your team and the broader organization </li><li>Work closely with globally distributed product, engineering and business teams across regions which may include working across time zones and travel for business workshops, planning sessions and meetings</li></ul>The TeamAs a member of the Asset Management technology team, you will be part of the team which supports the Fidelity Asset Management business.#cryptojobsThe base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Full Stack Engineer- Digital Asset Management Technology (Java, Springboot)

<h3>Job Description:</h3>Senior Full Stack EngineerThe RoleWe are seeking a Senior Full Stack Software Engineer to play a hands-on role in designing, developing, and delivering high-impact web applications. You will collaborate closely with cross-functional teams to build robust software solutions and lead the implementation of QA automation frameworks—ensuring quality is embedded throughout the product lifecycle.The Expertise and Skills You Bring<ul><li>6+ years of experience developing enterprise solutions across multiple technology platforms, programming languages, and QA automation frameworks.</li><li>Proven expertise in building QA automation suites using tools and frameworks such as Serenity Cucumber, Playwright, or Karate.</li><li>Strong full stack development experience in Java and Angular environments.</li><li>Deep understanding of APIs, UI development, infrastructure, security, and emerging technologies.</li><li>Expert knowledge of Agile development methodologies and DevOps practices.</li><li>Proficiency in client-side technologies including Angular/React, JavaScript/TypeScript, HTML, and CSS.</li><li>Strong backend development experience using Java, Java EE/Jakarta EE, Spring Framework/Spring Boot, Kafka, and modern web application technologies.</li><li>Hands-on experience with cloud platforms such as AWS or Azure, including deployment and architecture best practices.</li><li>Proven experience designing and working with microservices architectures.</li><li>Ability to work independently and collaboratively with both technical and non-technical stakeholders.</li><li>Strong critical thinking skills with the ability to translate business needs into scalable technology solutions.</li><li>Bachelor’s or Master’s degree in Computer Science or a related field.</li></ul>The TeamFidelity Institutional Technology (FIT) is the engine behind Fidelity’s Institutional business units, delivering the infrastructure and products that empower our partners to thrive in their markets. Within FIT, the Managed &amp; Advisory Solutions team—part of the broader FI Wealth Management Domain—focuses on developing and supporting products that enable managed product distribution both on and off platform.As a key member of this fast-paced team, you will contribute to the development of robust applications that support the evolving needs of our Managed &amp; Advisory Solutions group.The base salary range for this position is $97,000-185,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Senior Full Stack Engineer (QA Automation)

<h3>Job Description:</h3>Fidelity Investments Workplace Investing (WI) organization is seeking an experienced mainframe Software Engineer to join our Custom Client Solutions team within the Stock Plan Services (SPS) Technology organization. The person will play a key role in developing and delivering client specific enhancements on our Legacy Application to support our Plan Administration System. This role demands significant collaboration with members of various business and IT groups throughout the lifecycle of a typical project.Stock Plan Services administers equity compensation programs on behalf of public and private companies offering various compensations programs such as: Employee Stock Purchase Plans, Restricted Stock Awards/Units, Stock Option Plans, Stock Appreciation Rights and Performance based Awards. Currently SPS services over 1.6M participants employed by over 300 clients and spread out in 150 countries. The business is looking to further expand in the international equity compensation market, focused initially on western European countries and companies based there. As part of this business initiative, we are extending our capabilities to enable a truly global platform.Senior Software EngineerThe Expertise We’re Looking For<ul><li>Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five or more (5+) years of experience in the job offered or five or more (5+) years of experience as a technical lead in mainframe brokerage or stock plan services systems and application development.</li><li>Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience in the job offered or three (3) years of experience as a technical lead in mainframe brokerage and stock plan services systems and application development.</li><li>While not required, knowledge of ETL, Informatica, Java, Python, or other distributed languages is a plus</li></ul>The Purpose of Your RoleUse business and technical knowledge to translate the vision for divisional initiatives into business solutions by developing complex stock plan services software applications on a mainframe platform running under a Z/OS environment. The Skills You Bring<ul><li>Your Demonstrated Expertise (“DE”) in defining, developing, and leading an interactive team to implement scalable application solutions</li><li>Your DE in mainframe application development, automation, and support, utilizing COBOL, CICS, DB2, JCL, VSAM, MQ-Series, and SQL</li><li>Your DE in mainframe performance tuning and capacity planning, including ways to reduce I/Os, CPU Time, MSUs, and MIPs, using Strobe, iStrobe, and Platinum Detector</li><li>Your DE in mainframe application development including - file format and comparison using File-AID; version management using Endeavor; debugging and unit testing using Intertest and Abend-AID; and job scheduling using Control-M</li></ul>The Value You Deliver<ul><li>Performing as a full stack engineer within an Agile team, including requirements gathering, development, and end-to-end testing</li><li>Defining, developing, and leading interactive team to implement application-level architecture, giving due consideration to application scalability and extensibility, and conformance to established standards</li><li>Providing on-site and on-call support as needed and acting as a subject matter expert as part of a cross-functional crisis management team</li><li>Developing applications on complex projects, components, and subsystems for the division</li><li>Recommending development testing tools and methodologies and reviewing and validating test plans</li><li>Resolving technical roadblocks involving multiple technologies and making recommendations and improvements to avoid them in the future</li><li>Collaborating with multiple layers of management to share approaches, develop solutions, and improve capabilities throughout the organization</li><li>Leading collaborative sessions and ceremonies with stakeholders and providing guidance and feedback to team members</li><li>Being responsible for QA readiness of software deliverables</li><li>Planning and conducting system testing</li><li>Developing comprehensive documentation for multiple applications or subsystems</li><li>Establishing full project life cycle plans for complex projects across multiple platforms</li><li>Being responsible for meeting project goals on-time and on-budget</li><li>Advising on risk assessment and risk management strategies for projects</li><li>Planning and coordinating project schedules and assignments for multiple projects</li><li>Acting as a primary liaison for business units to resolve various project/technology issues</li><li>Providing technology solutions to daily issues and technical evaluation estimates on technology initiatives</li><li>Performing independent and complex technical and functional analysis for multiple projects supporting several initiatives</li><li>Developing original and creative technical solutions to on-going development efforts</li></ul>How Your Work Impacts the OrganizationDevelops applications and provides support on a mainframe environment, using COBOL, DB2, CICS, JCL, MQ-Series, SQL, and VSAM files. Analyzes and recommends changes in project development policies, procedures, standards, and strategies to development experts and management.The base salary range for this position is $97,000-185,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

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