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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Business School?Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business. Job Description Job Summary:Lead comprehensive applications/web development for highly complex projects; typically work as part of a team to implement complex business solutions. Deliver strategic and expert coding; focus on overarching development strategy for a large, complex, multi-faceted application. May manage a number of projects simultaneously. 
Job Specific Responsibilities:Harvard Business School will not offer visa sponsorship for this opportunity. 
 
We are seeking a talented Generative AI Engineer to join our team. In this role, you will design, develop, and deploy state-of-the-art generative AI models, directly impacting our platform's ability to provide interactive and intelligent tools for our users. 
 
As a Senior Data Scientist specializing in Generative AI applications, you will play a pivotal role in developing innovative generative AI products that support the Harvard Business School (HBS) Foundry team and learners on our platform. This key technical role requires hands-on expertise across data science, machine learning, and AI solutions. You will manage the lifecycle of artificial intelligence algorithms and tools across a variety of domains. The Foundry Team will support with domain knowledge. 
 
AI Tool Development and Implementation<ul><li>Design and implement efficient data pipelines for data collection, cleaning, labeling, and preprocessing</li><li>Ensure quality of datasets tailored for LLM training for each product. Build data science pipelines from feature generation, data visualization and models evaluation; design the solution, build code and provide documentation with ways of working to maximize time to value, re-usability, and scalability.</li><li>Designing, developing, deploying, and implementing multi-agent AI tools that:<ul><li>Assess and provide feedback on venture-related submissions</li><li>Automatically generate pitch decks, financial projections, marketing strategies, and other materials to support entrepreneurs</li><li>Act as a counterparty to simulate important entrepreneurial interactions such as customer interviews, negotiations with an investor, etc.</li><li>Designing generative AI models using techniques like natural language processing and machine learning that can power interactive tools on HBS Foundry.</li></ul></li><li>Designing an AI-powered system that collects key factors to determine a learner’s profile, entrepreneurial progress, and venture progress, and provides customized learning pathways based on these factors.</li><li>Integrating AI tools into the HBS Foundry platform in a seamless manner so they are easy for users to access and utilize.</li><li>Collaborate on technical vision to accelerate product impact through cutting-edge LLM innovations.</li><li>Building guardrails, compliance rules, and oversight workflows into the GenAI tools and Foundry platform.</li><li>Continually improving AI tools using feedback from users to ensure they are providing valuable assistance.</li></ul>Project and Performance Management<ul><li>Monitor, debug, track, and resolve production issues.</li><li>Work with the Foundry Project Director to ensure that projects proceed on time and on budget.</li><li>Collaborate with Product Managers to ensure proper tracking of performance KPIs and prioritize improvements based on effort and impact.</li><li>Presenting prototypes and progress updates to stakeholders.</li></ul>Research and Collaboration<ul><li>Staying up to date on the latest advances in AI/ML research and identifying how new techniques could enhance the HBS Foundry platform.</li><li>Collaborating with a team of engineers, designers, and subject matter experts to deliver high-quality, helpful AI-powered experiences.</li></ul>This role is responsible for other duties as assigned.&nbsp; Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li><li>Advanced degree in computer science, data science, engineering, or a related field within AI/ML</li></ul>Additional/Desired Qualifications:<ul><li>3+ years of experience building (Generative) AI models and tools highly preferrable</li><li>Experience working in a similar role in a startup environment preferrable</li><li>Expertise in NLP, deep learning, and other relevant techniques</li><li>Strong programming skills in Python and frameworks like TensorFlow</li><li>Experience building advanced workflows such as retrieval augmented generation, model chaining, dynamic prompting, PEFT/SFT, etc. using Langchain and similar tools</li><li>Experience integrating AI into consumer-facing applications (front-end and back-end development for integrating AI solutions into web applications</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications using tools (such as NeMo)</li><li>Experience with various embedding models and setting up and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience working with a variety of relational SQL and NoSQL databases, big data tools (such as Hadoop, Spark, Kafka), and at least one cloud provider solution (AWS highly preferrable)</li><li>Experience in using version control systems such as Git.</li><li>Experience with containerization and orchestration tools like Docker and Kubernetes.</li><li>Experience with API development and integration for AI services.</li><li>Understanding of and experience with of software engineering best practices like version control, CI/CD, and containerization</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications</li><li>Proficiency with various prompting techniques, with a clear understanding of tradeoffs between prompting and finetuning</li><li>Experience with finetuning embedding models and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience operationalizing end-to-end machine learning applications.</li><li>Excellent communication and collaboration skills</li><li>Passion for using AI to solve real-world problems</li></ul> Additional Information <ul><li>Appointment End Date: June 30, 2026</li><li>Standard Hours/Schedule: 40 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal</li><li>Other Information: </li></ul>This role has the possibility of being&nbsp;remote or hybrid. 
Remote&nbsp;work may be considered for individuals living at least 100-mile radius from campus and where all work will be completed within a state that Harvard is registered to do business in (CA - exempt roles only, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT or WA). We consider&nbsp;hybrid&nbsp;to be a combination of remote and 3 days per week onsite work at our Boston, MA based campus. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. 
 
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. 
As part of our evaluation, candidates are required to complete a&nbsp;Take Home Assignment / Hacker Rank assessment&nbsp;after clearing Technical Recruiter Screen. This assignment will test your specific skills/knowledge areas relevant to the role 
 
A cover letter is required to be considered for this opportunity. 
 
Harvard Business School will not offer visa sponsorship for this opportunity. 
 
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture <a href="https://www.hbs.edu/employment" target="_blank">here</a>&nbsp;(<a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>)Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Senior Data Scientist, Generative AI Products, HBS Foundry

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.About Harvard: Harvard University is among the most prominent research universities in the world, with a commitment to advancing scientific discovery.&nbsp; The University is comprised of 13 Schools and had research expenditures of just over $1B in FY24, with roughly 75% being in the life sciences, physical sciences and engineering.&nbsp; The majority of scientific discoveries are created in research groups and labs within the Harvard Faculty of Arts and Sciences, Harvard Medical School, the John A. Paulson School of Engineering and Applied Sciences, the Harvard School of Dental Medicine, the Harvard T.H. Chan School of Public Health and the Wyss Institute for Biologically Inspired Engineering.&nbsp;About the Harvard Office of Technology Development: The Office of Technology Development (OTD)&nbsp; is part of Harvard University's Central Administration. OTD fulfills the University’s commitment to translate technologies developed in Harvard labs for the public good and to establish corporate partnerships that advance research towards commercial impact.&nbsp; This is accomplished through a set of highly integrated activities:<ul><li>Business development activities to help faculty, postdocs and graduate students identify research areas with commercial potential and drive those projects towards impact through startup formation or licensing.&nbsp; This is accomplished by engaging with companies, entrepreneurs and venture capital firms globally.</li><li>Corporate partnership activities to identify promising areas of research, develop opportunities for corporate partnering, structure/negotiate/finalize corporate partnerships and provide alliance management resources to manage these partnerships over the course of their existence.</li><li>Accelerator funds that provide translational funding to advance research projects towards commercial impact through startup formation or through partnering with an existing company.&nbsp; OTD manages three accelerator funds that are focused on biotech, engineering/physical sciences and climate-related research.</li><li>Transactional resources to draft, negotiate and finalize agreements supporting OTD’s mission.</li><li>Intellectual Property Management to strategically expand Harvard’s IP portfolio in areas of commercial potential.</li></ul>OTD consists of eight highly integrated functional areas including Business Development, Corporate Alliances, Accelerators, Intellectual Property, Institutional Initiatives/Policy, Technology Transactions, Finance/Administration and Communications. The team consists of 51 members, including 13 senior direct reports to the Chief Technology Development Officer/ Associate Provost (CTDO). The Office works closely with the Office of the Vice Provost for Research, the Office of Sponsored Programs, and the University Development Office to align efforts in support of the University research enterprise. Job Description Position Overview:&nbsp; Reporting to the Vice Provost for Research, the Chief Technology Development Officer /Associate Provost (CTDO) leads OTD and plays a crucial role to develop the strategy, programs and team needed to fulfill OTD’s mission.&nbsp; In doing so, this individual works in partnership with University leadership, as well as Schools, Institutes and Initiatives to define, develop and execute programs that support the University’s strategic priorities.&nbsp; The CTDO also works with external stakeholders, including investors, industry partners and peer universities to maintain and enhance Harvard’s position as a leader in technology commercialization, corporate partnerships and entrepreneurship.&nbsp;Key Responsibilities:<ul><li>Leadership: Advance a dynamic vision for technology development, technology commercialization and corporate partnerships that align with the University's academic mission.</li><li>Strategic Planning: Create and implement a strategic roadmap to promote technology commercialization, corporate partnerships, and startup formation.</li><li>Culture: Sustain a cultural mindset that engenders ownership, a sense of urgency, the ability to work with a wide range of faculty and a collaborative team approach that aligns with University policy.&nbsp;</li></ul>Functional Oversight:<ul><li>Strategic Planning and Development: Define and lead activities to support the strategic research goals of the University, Schools, Institutes and Initiatives, working collaboratively with leadership across the University, as well as other internal stakeholders.</li><li>Team Leadership: Oversee and mentor a multidisciplinary team, supporting senior direct reports across operational and strategic functions.</li><li>Business Development: Engage faculty, postdocs and graduate students across Harvard’s research enterprise to identify research areas with commercial potential and opportunities for corporate partnerships.&nbsp; Engage with companies, venture capital firms and entrepreneurs to advance technologies through corporate partnerships, launch startups and license technologies.</li><li>Corporate Partnerships: Expand the scope of industry partnerships.&nbsp; Partner with internal stakeholders across Harvard to establish new and streamlined pathways for corporate partnerships and engagement, including development of experimental pilot projects designed to enable creative relationships that support the University’s academic mission.&nbsp;&nbsp;</li><li>Financial Oversight: Manage internal budget planning and execution of OTD operations.</li><li>Legal and Compliance: Oversee operation of the OTD legal team, which is charged with drafting, negotiating and finalizing a wide range of agreements, in compliance with University policies.&nbsp; Manage the process to ensure that Harvard licensees are in compliance with their contractual obligations.&nbsp; Work with the Office of the General Counsel, the Office of the Vice Provost for Research and other internal stakeholders on institutional compliance issues.</li><li>Monitoring and Evaluation: Establish metrics to evaluate the success of OTD activities, effectively communicating progress and outcomes.</li></ul> Qualifications Candidates MUST meet the following basic qualifications to be considered for this role:<ul><li>Education: Degree in a scientific or engineering discipline, with an advanced degree or MBA.</li><li>Experience: 10+ years in technology commercialization with extensive experience creating, structuring and managing complex corporate partnerships.&nbsp; 5+ years in leadership at a prominent university or research institution.&nbsp; Startup experience highly preferred, particularly as it relates to raising venture capital for early-stage startups.</li><li>Leadership and Collaborative Skills: Proven ability to manage large teams and drive strategic initiatives, with strong organizational and collaborative skills.&nbsp; Ability to cultivate partnerships across a large institution, working with University leadership, faculty, staff, and other researchers across a wide spectrum of research disciplines.&nbsp; Ability to establish a mindset of collaboration among a diverse set of internal and external stakeholders.</li><li>Communication Skills: Exceptional ability to articulate complex concepts to diverse stakeholders and build productive relationships.</li><li>Strategic Problem-Solving: Track record of creative and strategic thinking in addressing complex challenges as it relates to technology commercialization and corporate partnerships.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: Standard work week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Harvard University requires pre-employment reference checks and background screening (Identity, Education, and Criminal)</li><li>Other Information:&nbsp;This position has a 6-month orientation and review period.&nbsp;</li></ul>#LI-MT1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 064. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Chief Technology Development Officer/ Associate Provost

<h3>Job Description:</h3>As a Systems Analyst within the AccessHub group, you will play a key role in supporting the delivery of our modern Identity Governance and Administration (IGA) platform, with a focus on SailPoint IdentityIQ. Your work will contribute directly to the development and integration of scalable connectivity solutions that align with the organization’s identity strategy.In this role, you will collaborate closely with product owners, and technical teams to translate business requirements into actionable technical specifications. You will help manage and refine the product backlog, support prioritization of initiatives, and ensure that delivery milestones are met. Your responsibilities will include analyzing system integration needs, identifying opportunities for automation, and ensuring that connectivity patterns are efficient, secure, and aligned with enterprise architecture standards.The Expertise You Have and The Skills You Bring <ul><li>Proficiency in tools like SailPoint IdentityIQ, Identity Security Cloud or other off the shelf IGA products</li><li>Deep understanding of provisioning, de-provisioning, and access request workflows</li><li>Knowledge of RBAC (Role-Based Access Control), ABAC (Attribute-Based Access Control), and SoD (Segregation of Duties)</li><li>Experience with Active Directory, LDAP, Azure AD</li><li>Familiarity with APIs, databases, and other methods for integrating IGA with other systems</li><li>Analytical thinking to assess complex identity and access scenarios and propose effective solutions</li><li>Communication skills for explaining technical concepts and writing clear documentation</li><li>Collaboration with cross-functional teams and stakeholders</li><li>Problem-solving to identify root causes of access issues and implement sustainable fixes</li><li>Adaptability in dynamic environments with evolving technologies and regulations</li></ul>The TeamThe Workforce Identity &amp; Access Management product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Systems Analyst

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description As the Associate Director of IT Operations and Information Security, you will lead the comprehensive collaboration, design, development, and implementation of enterprise infrastructure and information security architecture, solutions, and policies, while also overseeing the day-to-day IT operations. This role focuses on ensuring the security, stability, and usability of Harvard Kennedy School's technical infrastructure and data assets. &nbsp;The role requires strong technical proficiency, people and priority management, stakeholder engagement, and the ability to deliver secure and scalable technology solutions that align with the school’s mission, priorities and compliance requirements.This position ensures the reliable, secure, and forward-looking operation of HKS's technology infrastructure and information security posture. The Associate Director is expected to manage daily operations, lead and support technical staff, recommend, prioritize and plan work, develop and maintain documentation, respond to and resolve escalations, and work directly with business stakeholders to align technology with institutional needs. This position combines technical expertise, operational oversight, and strategic vision in delivering a secure, efficient, and compliant computing environment.The Associate Director will oversee core technology and security operations, manage staff, and serve as a liaison between technical teams and business stakeholders. Responsibilities include:<ul><li>Lead the development and execution of a proactive, robust security and IT operations program to safeguard the school’s infrastructure, systems, and sensitive data.</li><li>Manage and mentor the IT operations and Information security team-delegating work, resolving issues, and managing escalations to ensure high system performance and service reliability.</li><li>Oversee and contribute to the design, build, configuration, and documentation of IT infrastructure, ensuring stability, scalability, integration, and ongoing operational excellence.</li><li>Provide strategic oversight of the school’s information security program, managing the Security Officer while maintaining subject matter expertise and the ability to engage directly in hands-on support, policy compliance, and incident response as needed. Ensure alignment with institutional policies, regulatory requirements, and industry best practices, while identifying opportunities for continuous improvement.</li><li>Direct security operations, including threat mitigation, incident response, vulnerability management, risk assessments, and compliance audits.</li><li>Maintain and optimize critical monitoring and alerting systems to ensure visibility into both IT operations and cybersecurity posture.</li><li>Lead research, evaluation, and adoption of secure and modern IT solutions, advocating for innovative technologies, architectures, and practices that support academic, research, and operational goals.</li><li>Partner with academic leadership, faculty, and researchers to identify and support secure, scalable solutions for research computing needs and evaluate emerging technologies for academic and operational impact.</li><li>Act as a trusted advisor to faculty, staff, fellows, and students on information security and technology matters, providing education, consultation, and support.</li><li>Collaborate with key stakeholders to shape and evolve IT strategy and roadmaps, aligning solutions with business needs and identifying opportunities for innovation and transformation.\</li><li>Ensure robust identity and access management, data protection, endpoint security, and network security processes are in place and continuously improved.</li><li>Develop, maintain, and communicate up-to-date documentation, including technical procedures, security standards, and inventories of critical systems and high-risk data.</li><li>Promote a culture of secure computing across the organization by establishing, modeling, and disseminating best practices in cybersecurity.</li><li>Stay current on emerging threats, regulatory requirements, and technology trends to anticipate future risks and inform strategic planning.</li><li>Contribute to IT governance processes, including budget development, staffing plans, and long-term infrastructure and security planning.</li><li>Collaborate with colleagues across Harvard and Higher Education.&nbsp;</li></ul> 
Working Conditions:<ul><li>Work is performed in an office setting</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li><li>Supervisory Experience</li></ul> 
Additional Qualifications and Skills:<ul><li>7+ years of relevant IT experience, including leadership in infrastructure and information security roles.</li><li>2+ years of direct management or team lead experience in a technical environment.</li><li>Hands-on experience with Windows Server, Active Directory, network services, and cloud platforms.</li><li>Demonstrated experience managing and securing complex IT environments.</li><li>Strong understanding of cybersecurity frameworks and best practices.</li><li>Experience with risk assessment, business continuity, and disaster recovery planning.</li><li>Excellent written and verbal communication skills, including stakeholder and executive engagement.</li><li>Ability to develop and maintain clear technical documentation and policy guidance. 
&nbsp;</li></ul>Preferred:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field or equivalent experience required.&nbsp;</li><li>Proven ability to manage multiple priorities in a dynamic environment.</li><li>Strong business acumen with a service-oriented approach to IT management.</li><li>Demonstrated expertise in IT infrastructure systems within an enterprise environment.</li><li>Knowledge of information security concepts, standards, and tools, with certifications such as CISSP, CISA, CISM, or GIAC.</li><li>Experience leading technical teams, designing solutions, managing workload, and delegating work.</li><li>Strong communication skills, with the ability to act as a trusted advisor and collaborate effectively.</li><li>Experience with cloud infrastructure and services, preferably Azure and AWS.</li><li>Proficiency in scripting languages such as Python, Bash/shell, Perl, or PowerShell.</li><li>Familiarity with system monitoring tools, version control systems, and secure software design principles.</li><li>Ability to work collaboratively in an agile environment and support enterprise UNIX/Linux infrastructure.</li><li>Willingness to work outside of normal business hours and during off-hours for time-sensitive issues.</li><li>Familiarity with academic environments and public sector values is a plus.</li></ul> 
Certificates and Licenses:<ul><li>Completion of Harvard IT Academy Information Security Foundations course (or external equivalent) preferred</li><li>IT Security Certification preferred; e.g., CISSP, CISA/CISM, and/or GIAC</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Associate Director, IT Operations and Information Security

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Senior Data and Applications Architect will serve as a technical lead in designing and developing robust, modern data-driven solutions that support the academic, research, and administrative missions of Harvard Kennedy School. This role is responsible for architecting, integrating, and optimizing data platforms and applications across diverse systems—including Salesforce, cloud services, and on-premises environments—while collaborating with distributed teams across the university. 
This position serves as a strategic contributor to HKS's data and application architecture, responsible for developing secure, scalable solutions that connect multiple platforms and systems. The ideal candidate will bring deep technical expertise, strong communication skills, and the ability to work across a complex technology landscape managed by various university departments.Key Responsibilities<ul><li>Design, develop, and implement modern data architectures, integrations, and application solutions that span multiple platforms and technologies.</li><li>Build and maintain robust data pipelines and transformation workflows across cloud, on-premises, and hybrid environments.</li><li>Develop and support integrations between enterprise systems including data lakes, warehouses, and third-party APIs—ensuring performance, reliability, and data consistency.</li><li>Collaborate with stakeholders across departments to gather requirements and translate business needs into scalable, secure, and maintainable technical solutions.</li><li>Architect and document enterprise data models and schemas to support analytics, reporting, and operational systems.</li><li>Participate in and support day-to-day operational tasks, including data job monitoring, log review, backup verification, and incident response related to applications, integrations, and data infrastructure.</li><li>Support and enhance monitoring frameworks to ensure system availability, job success rates, and early warning for data or integration issues.</li><li>Lead or contribute to application and API development efforts, including integration of SaaS platforms and university-specific tools.</li><li>Ensure adherence to best practices in data governance, metadata management, security, and privacy (e.g., FERPA, HIPAA, GDPR).</li><li>Work in close partnership with other developers, data analysts, system administrators, and vendors to deliver cross-functional solutions.</li><li>Promote reusable architecture patterns, code libraries, and integration frameworks that support continuous improvement and modernization.</li><li>Participate in code reviews, architectural planning, and related activities to maintain high-quality technical output.</li><li>Maintain technical documentation for systems, integrations, and data flows to support transparency and long-term maintainability.</li><li>Collaborate with colleagues across Harvard, Higher Education, and Industry.</li><li>Provide end user consultation as needed.&nbsp;</li></ul> 
Working Conditions:<ul><li>Normal office environment with flexible hybrid work options. Occasional after-hours work may be required for deployments, data migrations, or critical support.</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills:<ul><li>7 years of professional experience in data architecture, application development, or systems integration.</li><li>Proven experience developing integrations and data workflows involving Salesforce and other major platforms (e.g., ERP, CRM, LMS, data warehouse).</li><li>Strong expertise in relational and non-relational databases (e.g., SQL Server, Oracle, MySQL).</li><li>Proficiency with modern cloud platforms (e.g., Azure, AWS, Google Cloud) and tools such as Snowflake, dbt, or Azure Data Factory.</li><li>Experience developing in at least two modern programming or scripting languages (e.g., Python, JavaScript, .NET, Java, PowerShell).</li><li>Familiarity with API development, containerization (e.g., Docker), and DevOps/CI-CD pipelines.</li><li>Strong knowledge of data modeling, integration patterns, and enterprise architecture principles.</li><li>Excellent written and verbal communication skills, with the ability to work collaboratively with both technical and non-technical stakeholders.</li><li>Hands-on experience with Salesforce platform development and integration, including working with Apex, APIs, managed packages, and data model customization. 
&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related field—or equivalent professional experience.</li><li>Salesforce certifications (e.g., Platform Developer I/II, Integration Architect) preferred.</li><li>Experience with BI/reporting tools such as Power BI, Tableau, or Looker.</li><li>Experience in higher education, nonprofit, or public sector IT environments.</li><li>Knowledge of event-driven or service-oriented architecture (SOA), middleware, and messaging systems.</li><li>Familiarity with Git, Jira, Agile/Scrum development methodologies.</li></ul>Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior Data and Applications Architect

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Senior IT Solutions Engineer will serve as a key technical leader in designing and delivering enterprise-grade applications and integration solutions across the Harvard Kennedy School. This role focuses on modern development methodologies, application lifecycle management, platform interoperability, and scalable software architecture—leveraging tools and technologies such as Salesforce, cloud services, and modern web frameworks.&nbsp; 
This position is responsible for shaping, building, and supporting high-performing solutions that enable academic, research, and administrative functions. The ideal candidate will be experienced in agile development, architecture design, CI/CD, release management, and cross-platform development—including Salesforce and cloud-based tools.&nbsp;Key Responsibilities<ul><li>Architect, design, and develop robust, scalable applications and integrations using modern development frameworks and platforms.&nbsp;</li></ul><ul><li>Work across platforms including Salesforce, cloud services (Azure, AWS), and on-prem systems to design and support custom solutions.&nbsp;</li></ul><ul><li>Lead end-to-end technical design processes, including documentation, prototyping, and technical specifications.&nbsp;</li></ul><ul><li>Promote agile software development practices including sprint planning, iterative releases, peer code reviews, and DevOps automation.&nbsp;</li></ul><ul><li>Implement and manage CI/CD pipelines and release management processes across development, staging, and production environments.&nbsp;</li></ul><ul><li>Collaborate with stakeholders to translate functional requirements into technical solutions that are secure, maintainable, and aligned with institutional goals.&nbsp;</li></ul><ul><li>Integrate third-party and SaaS applications with core university systems using APIs, middleware, and standard protocols.&nbsp;</li></ul><ul><li>Ensure compliance with university data security and privacy policies (e.g., FERPA, HIPAA, GDPR).&nbsp;</li></ul><ul><li>Provide technical leadership and mentorship to other developers and project teams, advocating for coding best practices and reusable design patterns.&nbsp;</li></ul><ul><li>Support application monitoring, troubleshooting, and incident resolution as part of a shared operational model.&nbsp;</li></ul><ul><li>Maintain architectural documentation, interface definitions, and system dependencies to support long-term sustainability.&nbsp;</li></ul><ul><li>Collaborate with colleagues across Harvard, Higher Education, and Industry.&nbsp;</li></ul><ul><li>Provide consultation support to users as needed.&nbsp;</li></ul><ul><li>Develop strategic technical documentation and presentations&nbsp; as needed.&nbsp;</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications<ul><li>7+ years of experience in application development, software architecture, or systems integration.&nbsp;</li><li>Experience architecting and building web-based and cloud-native applications using modern frameworks.&nbsp;</li><li>Hands-on experience with Salesforce development, including Apex, Lightning components, flows, and third-party integrations.&nbsp;</li><li>Strong understanding of CI/CD processes, source control (e.g., Git), and DevOps tools (e.g., GitHub Actions, Jenkins, Azure DevOps).&nbsp;</li><li>Proficiency in multiple programming languages such as Python, JavaScript, Java, or C#.&nbsp;</li><li>Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).&nbsp;</li><li>Solid knowledge of RESTful APIs, system integration, and application security practices.&nbsp;</li><li>Excellent communication and collaboration skills, including the ability to work with cross-functional teams and non-technical stakeholders.&nbsp;</li><li>Demonstrates adaptability and a proactive approach to exploring and integrating AI and emerging technologies to drive efficiency and innovation.&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field—or equivalent experience.&nbsp;</li><li>Salesforce certifications (e.g., Platform Developer I/II, Application Architect) preferred.&nbsp;</li><li>Experience in higher education or public sector IT environments.&nbsp;</li><li>Knowledge of agile tools (e.g., Jira, Confluence) and experience working in Scrum or Kanban frameworks.&nbsp;</li><li>Experience with enterprise architecture modeling and documentation tools.&nbsp;</li></ul> 
Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:Work Environment:&nbsp;Normal office environment with hybrid work options. Some after-hours work may be required for releases, incident response, system upgrades or other time sensitive work.&nbsp;</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior IT Solutions Engineer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Senior Salesforce Developer is responsible for the design, development, administration, and strategic enhancement of Salesforce and other integrated business systems. This role plays a vital part in delivering scalable, efficient, and high-impact solutions across the Salesforce platform, including but not limited to Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. The developer collaborates closely with business and technical stakeholders to translate complex requirements into innovative and sustainable solutions that drive organizational success.&nbsp;This role plays a key role in the configuration, optimization, and continued evolution of Salesforce systems for HKS, including Marketing Cloud, Pardot and Experience Cloud. &nbsp;This position is responsible for system enhancements, configuration management, testing and deployments, end-user training, reporting and dashboard creation, and maintaining data integrity. The Senior Salesforce Developer also serves as a primary contact for end users and helps design and verify solutions aligned with business goals.&nbsp;Position responsibilities:The Senior Salesforce Developer is involved in relevant IT projects, leading technical aspects, managing deployments, and supporting integration across systems. Responsibilities include:&nbsp;<ul><li>Manage Salesforce.com and Marketing Cloud applications including configuration, enhancements, and deployments.&nbsp;</li></ul><ul><li>Lead change management efforts, including version control, release planning, and coordinating deployments.&nbsp;</li></ul><ul><li>Partner with stakeholders to gather requirements, propose solutions, and implement enhancements.&nbsp;</li></ul><ul><li>Provide end-user support and deliver training to improve Salesforce adoption.&nbsp;</li></ul><ul><li>Maintain user roles, profiles, access settings, security, and sharing rules.&nbsp;</li></ul><ul><li>Create and manage custom objects, workflows, validation rules, flows, and approval processes.&nbsp;</li></ul><ul><li>Lead integration efforts with third-party systems, collaborating with HKSIT AppsDEV and Central IT as needed.&nbsp;</li></ul><ul><li>Monitor Salesforce releases to identify enhancements and ensure backward compatibility.&nbsp;</li></ul><ul><li>Create department-wide and ad-hoc reports and dashboards based on evolving business needs.&nbsp;</li></ul><ul><li>Document processes and deliver clear technical communication across all levels of the organization.&nbsp;</li></ul><ul><li>Train new staff and serve as a Salesforce and Marketing Cloud subject matter expert.&nbsp;</li></ul><ul><li>Provide support and training for additional systems such as Qualtrics (evaluations), Canvas (LMS), and Drupal (website CMS).&nbsp;</li></ul>Other Responsibilities<ul><li>Adhere to HKS IT protocols regarding supported platforms, data privacy, and security policies.&nbsp;</li></ul><ul><li>Perform additional tasks as assigned.&nbsp;</li></ul> 
&nbsp; Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills:<ul><li>3–5 years of Salesforce.com experience, including advanced knowledge of Marketing Cloud and Pardot.&nbsp;</li><li>Proven expertise in Salesforce deployments, sandbox management, and production releases.&nbsp;</li><li>Experience designing and implementing scalable solutions based on stakeholder requirements.&nbsp;</li><li>Proficiency in creating flows, workflows, reports, and dashboards.&nbsp;</li><li>Familiarity with AppExchange packages and third-party integrations.&nbsp;</li><li>Working knowledge of Apex, SOQL, MS SQL, HTML, CSS, Python, or Java.&nbsp;</li><li>Strong communication and documentation skills.&nbsp;</li></ul>Preferred:<ul><li>Bachelor's degree in a technology-related field preferred.&nbsp;</li><li>Experience in a technical role with responsibility for CRM and database tools.&nbsp;</li><li>Experience with Salesforce in an academic or executive education environment is a plus.&nbsp;</li><li>Ability to manage multiple projects, meet deadlines, and handle sensitive data with discretion.&nbsp;</li><li>Stay current with new and emerging technologies, particularly within the Salesforce ecosystem and related enterprise platforms.&nbsp;</li><li>Maintain comprehensive technical documentation for systems, configurations, and processes.&nbsp;</li></ul>Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Physical demands and work environment: Normal office environment with hybrid work options. Some after-hours work may be required for releases, incident response, or other time sensitive work.&nbsp;</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior SalesForce Developer- Enterprise Systems

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description The Institutional Data Initiative (IDI) is a new research center working to advance society’s relationship with knowledge by expanding access to, and deepening our understanding of, the data that underpins AI. By collaborating with library, government, and academic institutions to publish their knowledge collections as AI training sets, IDI seeks to 1) empower those institutions and the cultures they represent, 2) build a foundational pipeline for academic inquiry of AI, and 3) advance the state of the art for all builders of AI systems.&nbsp;IDI’s work spans the AI data ecosystem—from digitization, data structuring, and metadata synthesis, to safety and security analysis, all the way through to benchmarking and the development of ethical and governance frameworks. Institutional collaboration forms the gateway to this work and IDI places a particular emphasis on opportunities with institutions that expand the cultural breadth of knowledge represented in the building blocks of AI.&nbsp;At its core, IDI is a data practice around which other interdisciplinary work is convened. While theory and analysis are critical components of IDI’s work, our impact is a direct factor of our ability to ship novel data. As such, IDI’s workflows resemble those of a product studio. Our projects are time-bound and scopes are driven by ambition within time constraints. Our team structure is relatively flat and each member is expected to bring vision for their work and drive it through to completion. We prioritize interdisciplinary collaboration with academic contributors, both internal and external, as essential work that prevents the commodification of the data we help to publish.&nbsp;The technical capabilities of our Principal Engineers define the depth of analysis and inquiry at IDI while developing and deploying repeatable methods and pipelines. The person in this role will have an ability to think creatively about extracting and manipulating data to unlock knowledge collections that have been stubbornly inaccessible, sometimes for centuries. Their understanding of machine learning and AI fundamentals will help identify areas of high impact and utilize models to facilitate this work. Each Principal Engineer must bring a unique set of skills and approaches to a team of engineers whose distinct capabilities complement the whole. This team works together to build an action plan for each corpus that takes it from uncharted territory to a well-defined map that others can traverse.&nbsp;&nbsp;Beyond data, Principal Engineers also contribute to the building of community around IDI’s work to enable outside collaborators—fellow technologists, academics, students, cultural stakeholders—to expand our capabilities, capacity, and perspectives. IDI operates within Harvard and alongside the Library Innovation Lab, the Berkman Klein Center, and the Applied Social Media Lab; engaging these communities, among others, is critical to delivering on our mission.&nbsp; 
 
As a Principal Engineer, you will:&nbsp;<ul><li>Develop, refine and evaluate methods for analyzing and augmenting corpora.&nbsp;</li><li>Research, train and evaluate machine learning models.&nbsp;</li><li>Research, adjust and evaluate natural language processing techniques.&nbsp;&nbsp;</li><li>Write and contribute to open-source software.&nbsp;&nbsp;</li><li>Conduct an ongoing technology and research watch in areas pertinent to IDI’s focus, including: generative AI, natural language processing, digital preservation and open knowledge.&nbsp;</li><li>Provide technical leadership and guidance to both your team members and your project peers.&nbsp;</li><li>Help build and lead development of multiple discrete projects at once.&nbsp;&nbsp;</li><li>Draft technical and scientific communications outlining datasets and novel methodologies developed in the course of your work.&nbsp;</li><li>Be a technological ambassador for the research center. Help build and engage with the broader academic and AI communities including the Harvard student population.&nbsp;</li><li>Engage with partners to both share our work and explore new opportunities.&nbsp;</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills:We are looking for people who have:&nbsp;<ul><li>A desire to create public-interest impact on AI.&nbsp;</li><li>Deep understanding and experience designing, implementing, testing, and documenting data workflows.&nbsp;</li><li>Advanced working knowledge of machine learning and “AI” systems including local and open toolchains in addition to commercial offerings.&nbsp;</li><li>OCR and/or computer vision experience.&nbsp;</li><li>Strong grasp of at least one general purpose development technology (Python, Javascript, Lisp, …) and of every day development tools (IDEs, Git, dependencies management, Linux &amp; SSH, CI/CD, …)&nbsp;</li><li>Experience drafting technical or scientific communications to document and disseminate their work.&nbsp;&nbsp;</li><li>A track record of shipping complex projects, especially working independently or within early-stage companies and organizations.&nbsp;</li></ul>Candidates need not have all of these qualifications to be promising, but all promising candidates will have a strong track record of shipping. Additional Information Travel is required for quarterly on-site meetings plus occasional travel for conferences and events as needed.&nbsp;&nbsp;Given the multidisciplinary nature of our work, we encourage a short cover letter to explain how your career trajectory and interests align with our work and mission.&nbsp;This position works a combination of on-campus and remote work based on business needs and manager approval. The opportunity for 100% remote work is available for applicants who live more than 50 miles from the Harvard Law School campus. All remote work must be performed within a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT and WA).&nbsp;Candidates residing in other states are also encouraged to apply, though would become employees of a third-party external payroll company rather than Harvard University.&nbsp;&nbsp;Term Appointment:&nbsp;This is a two-year term appointment with potential for renewal subject to funding and departmental need.&nbsp;&nbsp;Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Education, IdentityOther Information:All offers to be made by HLS Human ResourcesWork Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). At the discretion of the hiring department, fully remote employees may occasionally be required on-site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Principal Engineer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary:Independently plan and implement academic affairs operations including faculty support, curriculum management and training.Job Specific Responsibilities:The Associate Director for the Master’s Degree Program in Information Technology (IT) plays a critical role in the administration and strategic oversight of one of Harvard Extension School’s largest and fastest growing programs. This role supports the Director by overseeing academic operations, course&nbsp;management, faculty support, and program policy implementation across multiple fields, including&nbsp;Computer Science, Cybersecurity, Digital Media Design, Data Science, and Systems Engineering.&nbsp;This individual collaborates with internal and external stakeholders to ensure an outstanding experience for faculty, students, and industry partners and serves as a program representative on key committees within the Division. Duties and responsibilities include:&nbsp;Program Administration and Operations&nbsp;<ul><li>Serve as the primary backup to the Director, ensuring continuity in leadership and decision-making when needed.&nbsp;</li><li>Oversee day-to-day operational management, including faculty communications and enrollment tracking.&nbsp;</li><li>Manage and maintain course proposal and approval processes, working with faculty to ensure high-quality academic offerings.&nbsp;</li><li>Ensure compliance with University policies and accreditation standards, providing guidance on academic and administrative matters.&nbsp;</li></ul>Program Development and Strategic Planning&nbsp;<ul><li>Review and enhance curriculum structure, program policies, and degree requirements to align with academic goals and industry trends in collaboration with Director.&nbsp;</li><li>Gather and analyze program performance data, including enrollment trends, student outcomes, and course surveys to drive continuous improvement.&nbsp;</li><li>Identify growth opportunities, including new courses and interdisciplinary collaborations, to expand the program’s impact.&nbsp;</li></ul>Faculty and Course Support&nbsp;<ul><li>Serve as a resource for faculty, providing program support to ensure seamless course delivery.&nbsp;</li><li>Manage the technology partner relationship and oversee the academic grant process for technology platforms (e.g., AWS, Microsoft Azure) to support technical courses and student learning experiences.&nbsp;</li><li>Conduct quality reviews of syllabi and course materials to ensure consistency across academic offerings.&nbsp;</li></ul>Industry Partners and Advisory Board Support and Engagement&nbsp;<ul><li>Work with faculty and student support services to address student needs and ensure academic success.&nbsp;</li><li>Coordinate industry events and networking opportunities that enhance student learning and professional development.&nbsp;</li><li>Oversee the execution of program events, including faculty meetings, annual receptions, and advisory board meetings.&nbsp;</li></ul>Interdepartmental and External Collaboration&nbsp;<ul><li>Represent the IT program in committees, working groups, and cross-departmental initiatives at Harvard Extension School (HES) and Harvard University.&nbsp;</li><li>Partner with enrollment, registrar, academic advising, marketing, and IT support teams to ensure efficient operations and student services.&nbsp;</li><li>Foster external partnerships with industry leaders and alumni to strengthen program visibility and engagement.</li></ul>Working Conditions:Flexibility to work occasional evenings or weekends during peak times (e.g. program events, faculty meetings, or student networking sessions).The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Physical Requirements:<ul><li>Primarily desk work involving repetitive motions such as typing and using a computer.</li><li>Occasionally lifting lightweight materials (up to 20 lbs.) for event setup or program materials.</li></ul> Qualifications Basic Qualifications:<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 5 years’ relevant work experience</li></ul>Additional Qualifications and Skills:<ul><li>Master’s degree in related field&nbsp;</li><li>Experience in data gathering and analysis&nbsp;</li><li>Familiarity with academic processes and strong organizational, communication, and interpersonal skills are essential for collaboration and effective program management.</li></ul> Additional Information <ul><li>Appointment End Date: N/A</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): N/A</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: <ul><li>We will not provide visa sponsorship for this position.&nbsp;</li><li>A cover letter is highly encouraged for consideration.&nbsp;&nbsp;</li><li>The interview process may include additional assessment.&nbsp;</li><li>All formal offers will be made by FAS Human Resources.</li></ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Associate Director of Master's Degree Program in Information Technology

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description The Harvard Library Innovation Lab (LIL) seeks a Product and Research Manager to help us build tools and communities for open knowledge. Located at the Harvard Law Library, LIL is a fun and collaborative lab with a broad mission focused on re-envisioning how knowledge is created, preserved, and accessed. Please visit our website at <a href="https://lil.law.harvard.edu/" target="_blank">https://lil.law.harvard.edu/</a> to get a sense of our current projects and activities.&nbsp;LIL’s projects can range from large to small and can bring immediate benefit or prototype the future. Passion and creativity are required, as well as the ability to work collaboratively on long-term and short-term projects with a great team.&nbsp;Our work is open-source and openly available, with an eye to broad public interest impact. All of our team members participate in choosing and pursuing our research direction, and we welcome applicants with a strong sense of how they seek to make an impact through our work.&nbsp;As Product and Research Manager, you will:&nbsp;<ul><li>Serve as product owner for a portfolio of research and development projects on multiple substantive topics.&nbsp;</li><li>Work with the Product and Research Director, engineering team, and researchers in the lab to prioritize efforts across a range of projects.&nbsp;</li><li>Participate in user outreach and community development for LIL projects, including social media, blog posts, promoting platforms to potential partners, and coordinating symposiums or workshops.&nbsp;</li><li>Support and represent projects as an ambassador to LIL’s project partners.&nbsp;</li><li>Provide tier-two product support in collaboration with the Support Coordinator’s frontline support.&nbsp;</li><li>Report on user engagement and usage statistics to identify opportunities for enhancements to platform.&nbsp;</li><li>Draft product briefs to capture objectives, establish success criteria, and identify risks.&nbsp;</li><li>Run business analyses to define existing markets and quantify opportunity costs in addressing them.&nbsp;</li></ul> Qualifications Basic Qualifications<ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsWe are looking for people who have:&nbsp;<ul><li>Passion for libraries and the future of information architecture and civic technology&nbsp;</li><li>A desire to share work and explore ideas in public settings, including presentations, scholarly seminars at Harvard, and posting to the Lab’s blog&nbsp;</li><li>Experience with the full life cycle of product development, from exploration to design to implementation to iteration&nbsp;</li></ul> Additional Information Appointment End Date:&nbsp;This is a two-year term appointment with potential for renewal, subject to funding and departmental need.&nbsp;Standard Hours/Schedule: Full-TimeVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, EducationOther Information: Given the multidisciplinary nature of our work, we welcome a short cover letter to explain how your career trajectory and interests align with our work and mission. This position is open to either remote applicants, or in-person applicants with a hybrid schedule. Remote work is permitted for applicants living more than 50 miles from Harvard campus, based on business needs and manager approval. All remote work must be performed within a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT and WA).&nbsp;Travel is required for this position as needed, including for quarterly on-site meetings, conferences, and events.&nbsp;All offers are made by HLS Human Resources.#LI-MH1Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). At the discretion of the hiring department, fully remote employees may occasionally be required on-site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

44 IT / Computer Engineering Jobs in Massachusetts