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6 Month Contract - Merrimack, NH The Associate End User Support Specialist position provides end-user technology support for the Fidelity Investments Merrimack NH location. Fidelity has over 70,000 associates across multiple US locations. This job role is 100% onsite and the support ratio is 1000 associates to 1 End User Support role. This support role provides basic technology support for laptop hardware and accessories including boxing and unboxing equipment to ship to users, replacing broken equipment, configuring laptops for deployment and other related tasks. Responsibilities: <ul> <li> Support and maintain fleet of laptops, monitors, cameras, docking stations, printers, telephony. </li> </ul> <ul> <li> Configure workstations for new users and upgrades existing equipment and software. </li> </ul> <ul> <li> Configuration/reconfiguration of hardware, including workstations and printers. </li> </ul> <ul> <li> Work closely with peers and team members to quickly resolve issues. </li> </ul> <ul> <li> Perform routine deskside surveys to ensure all work locations are setup with the standard equipment. </li> </ul> <ul> <li> Work in a change-controlled environment </li> </ul> <ul> <li> Adhere to internal reporting processes, logistics processes and escalation procedures that fall under internal Audit controls. </li> </ul> <ul> <li> Accommodate rapidly changing requirements and non-standard requests once approved. </li> </ul> <ul> <li> Meet Service Level Targets - Timely and accurate execution of service requests &amp; incident tickets.? Minimum 8 tickets per day – Incidents ticket closure targets 75% 1st day, 90% 3rd day, 100% 10 day for all service requests </li> </ul> <ul> <li> Deliver outstanding Customer Service by utilizing a high level of interpersonal skills to understand the problem, implement solutions, and provide closure to end-user's issues. Customer Satisfaction Target is a 4.7 out of 5 based on customer surveys </li> </ul> Skills and Knowledge: <ul> <li> Basic support knowledge for hardware and software on Windows OS &amp; MAC IOS devices </li> </ul> <ul> <li> Properly prioritize daily activities and manage time appropriately - Maximize daily activities to gain maximum customer benefit </li> </ul> <ul> <li> Good written and verbal communication skills </li> </ul> <ul> <li> Ability to think independently, organize, prioritize, multitask and execute on assignments </li> </ul> <ul> <li> Exhibits positive attitude, works well with other team members, business partners, can do attitude </li> </ul> Education and Experience <ul> <li> Associate degree or trade school preferred. Some experience preferred </li> </ul>

Fidelity TalentSource

End User Technician

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Full Stack Engineer in Merrimack, NH or Smithfield, RI! <h3>The Role</h3> Are you interested in joining a highly fast-paced, growth-area in the organization where you can help drive technical solutions and inspire change? Fidelity Institutional Technology (FI) is seeking an expert Senior Full Stack Engineer to join a squad, and work on emerging Managed &amp; Advisory suite of applications. We are looking for individuals who are self-motivated and able to work in a very fast paced environment. Your role as a Senior Full Stack Engineer will be applying your strong software development skills within a team to produce high-quality, testable, and reliably deployed code for sophisticated products and components. We want you to be motivated by having the autonomy to build and craft extraordinary solutions among a robust engineering team that will support your growth and development. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s degree (or higher) in Computer Science, Information System, or a related field. </li><li>Leadership to guide, encourage, and motivate your fellow engineers. </li><li>Strong communications and problem-solving skills </li><li>8+ years of full stack software development experience with building and maintaining enterprise web and middle-tier internet facing web applications using Angular and core Java with Spring/Spring Boot. </li><li>Experience designing and developing RESTful services using Java/J2EE, Spring Boot, Docker, YAML, Oracle, and batch applications using Spring Batch </li><li>Experience with MQ, control-M is a plus </li><li>Experience with Docker, Kubernetes, Terraform, and AWS cloud deployment/application management. </li><li>Experience with Managed Accounts is a plus. </li><li>Experience with building and maintaining unit tests and test automation libraries/strategies. </li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins. </li><li>Experience using source control and pull requests for collaborative development in code repository tools such as GitHub. </li><li>Experience with monitoring tools (DataDog, Prometheus, Splunk) </li><li>Experience with Apigee/Stratum is a plus. </li><li>Experience working in an Agile Scrum development environment. </li></ul> <h3>The Team</h3> Fidelity Institutional organization provides know-how, talent, and standards in many areas of Wealth Management including planning &amp; advice, investment products, managed solutions, life insurance, retirement &amp; income planning, and large-scale platform development &amp; operation. As a technology leader, you will have a direct and positive impact on Fidelity’s customers. The industry leading products and ever-evolving technology stack that we support ensures a phenomenal learning culture in the team. Please see the below pay rate range for the work location of Rhode Island only: $60.00-80.36 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Merrimack, NH or Smithfield, RI! We are seeking a highly skilled Scrum Master with a strong background in Agile methodologies and hands-on experience implementing SailPoint IdentityNow or IdentityIQ solutions. This role will lead cross-functional teams to deliver complex IGA projects, ensuring alignment with business goals, compliance requirements, and security best practices. Key Responsibilities: <ul> <li>Lead end-to-end delivery of SailPoint IGA projects, including planning, execution, monitoring, and closure (sailpoint would be a nice to have).</li> <li>Collaborate with stakeholders to define project scope, objectives, and success criteria.</li> <li>Manage Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and ensure adherence to Agile best practices.</li> <li>Coordinate with technical teams to design, configure, and deploy SailPoint features.</li> <li>Identify and manage project risks, issues, and dependencies.</li> <li>Ensure timely delivery of project milestones while maintaining high quality and compliance standards.</li> <li>Provide regular updates to leadership and stakeholders on project status, risks, and outcomes.</li> <li>Support change management and user adoption strategies.</li> </ul> Required Qualifications: <ul> <li>Bachelor’s degree in Computer Science, Information Systems, or related field.</li> <li>5+ years of experience as a Scrum Master, with at least 2 years in Agile environments.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Experience with tools such as Jira, Confluence, and JIRA Align.</li> <li>Certified Scrum Master (CSM) required</li> <li>Understanding and experience working with Scrum and Kanban teams.</li> </ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. The hourly pay rate range for this position is $60 – $70 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Scrum Master

<h3>Job Description:</h3>Job Description:We are seeking a highly motivated and experienced Principal Full Stack Engineer to join Personalization Chapter. The candidate will collaborate and work closely with other technical leaders, architecture team and product owners to build a highly reliable and scalable solutions using the best software design &amp; development practices.Responsibilities:<ul><li>Manage and lead the complete software development process from conception to deployment in the team.</li><li>Continually analyze the architecture and current technology environment to then recommend solutions for improvement.</li><li>Integrate vendor products into Fidelity core business processes and IT systems.</li><li>Participate in the full software development lifecycle, including requirements gathering, design, coding, testing, and deployment.</li><li>Work closely with IT product owners and business users to understand their needs and translate business requirements into technical solutions.</li><li>Keep current with the latest technology and industry trends; drive innovation and adopt technologies that support and advance business strategy.</li></ul> The Skills You Bring:<ul><li>10+ years of proven experience in Java application development using Spring Boot.</li><li>4+ years of proven experience using AWS services S3, Athena, EMR, EC2, Lambda, CFT</li><li>6+ years of proven experience in database design and development using Oracle / PostgreSQL, NoSQL databases (DynamoDB, Aerospike).</li><li>4+ years of UI development using Angular, jQuery, JavaScript, HTML 5</li><li>4+ years of experience in messaging technologies (Kafka, Kinesis, SNS, SQS)</li><li>4+ years of experience in Stream Processing (Flink and Kinesis Data Analytics)</li><li>Experience with Java middle tier application development and programming especially with RESTful Web Services (Java, Spring, Junit) </li><li>Strong knowledge in Java, J2EE, Spring MVC, Spring Core, Angular, Python.</li><li>Strong understanding of CI/CD tools such as Jenkins, Artifactory, Deploying applications in DevOps environment</li><li>Deep understanding of API design, including versioning, API documentation (Swagger)</li><li>Solid Understanding of developing highly scalable distributed systems using Open-source technologies.</li><li>Solid Understanding of E2E ALM tools like JIRA, gitStash, FishEye, Crucible, Maven, Jenkins, uDeploy.</li><li>Comfortable with Code Quality/Coverage tools (Sonar or equivalent)</li><li>Solid understanding of public/private cloud capabilities including compute, storage and scaling will be desirable.</li><li>Ability to deal with ambiguity and work in fast paced environment.</li><li>Ability to think out of box and design end-to-end solutions.</li><li>Passion and intellectual curiosity to learn new technologies and business areas.</li><li>Deep experience supporting critical applications quickly.</li><li>Excellent interpersonal skills, both through written and verbal channels.</li><li>Excellent collaboration skills to work with multiple teams in the organization.</li></ul>How your work impacts the Organization Fidelity Workplace Solutions delivers benefits solutions for many of the US largest businesses. Your work will deliver technology to support the Personalized recommendations in Workplace Investing, which will allow for an outstanding customer experience, innovation in product and service offering, and increased sales and retention.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling 'Dynamic Working'. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal, Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business/Systems Analyst in Merrimack, NH and Covington, KY! <h3>Position Summary:</h3> Fidelity’s Enterprise Cybersecurity business unit is seeking a Business/Systems Analyst to support the Privileged Access Management (PAM) team, with a focus on customer onboarding and automation capabilities. This role bridges the gap between business needs and technical implementation, ensuring that the PAM onboarding applications are intuitive to use, and enable the business to align with Fidelity’s cybersecurity policies and operational goals. <h3>Key Responsibilities</h3> <ul> <li>Work as the central point of contact between business partners and technical teams for all PAM development related initiatives. </li><li>Gather, document, and analyze business requirements with business partners for the existing and upcoming PAM onboarding and self-service offerings. </li><li>Translate business needs into functional specifications and user stories for development and engineering teams. </li><li>Conduct gap analysis and recommend solutions to improve access management processes and compliance. </li><li>Facilitate workshops, stakeholder meetings, and product demos to ensure alignment and understanding. </li><li>Monitor and report on key performance indicators (KPIs) and metrics related to privileged access management. </li><li>Assist in testing, validation, and user acceptance of new features and upgrades. </li><li>Assist in facilitating Agile ceremonies with the team leader. </li><li>Maintain documentation and training materials for end users and support teams. </li><li>Facilitating production readiness reviews with key stakeholders and developers. </li><li>Additional duties as required. </li></ul> <h3>Qualifications</h3> <ul> <li>Bachelor's degree in information systems, Business Administration, Cybersecurity, or a related field. </li><li>3+ years of experience as a Business Analyst in IT or cybersecurity domains. </li><li>Strong understanding of privileged access management principles and cybersecurity frameworks. </li><li>Familiarity with SSDLC </li><li>Experience working in Agile environments and writing clear, actionable user stories and acceptance criteria. </li><li>Excellent analytical, problem-solving, and communication skills. </li></ul> <h3>Preferred Skills</h3> <ul> <li>Azure cloud certifications </li><li>Experience with identity and access management (IAM) tools and integrations. </li><li>Knowledge of regulatory compliance standards such as SOX, HIPAA, or PCI-DSS. </li><li>Proficiency in tools such as JIRA, Confluence, Visio, and Excel. </li><li>Ability to work independently and manage multiple priorities in a fast-paced environment. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Business/Systems Analyst

The Role The Data Modeler works closely with business and technical teams to drive the creation of scalable, flexible, well governed, and detailed data design solutions. They drive adoption of enterprise and industry standard modeling methodologies. They partner with project teams to deliver practical &amp; resilient data model designs that meet current business needs and are capable of easily adapting to new needs in the future. The Expertise and Skills You Bring Primary Responsibilities Requirements and Analysis <ul> <li>Engage with business and technology partners to understand the business requirements, analyze the data gaps, and recommend appropriate solutions.</li> <li>Assess objectives, use cases, data requirements and specifications documents created by other analysts.</li> <li>Analyze and resolve major data issues that arise during the course of projects or in production environments.</li> </ul> Data Design <ul> <li>Define conceptual and logical data models, with strong definitions, to capture organizational data needs across multiple subject areas.</li> <li>Build physical design for various types of systems such as operational systems, data warehouses, data lakes and others.</li> <li>Actively perform dedicated and targeted data analysis to identify risks for management. Strong coordination with key business partners will be required to obtain data sets and confirm results of the analysis.</li> <li>Document database solutions and present solutions to product partners, project teams, Data Engineering team and architecture review boards.</li> <li>Passionate about technology and delivering solutions in integrated data environments. Current on event driven processing, and Data API developments.</li> <li>Lead and facilitate work sessions with business functions and projects to define requirements, business term definitions and logical data models</li> <li>Map Technical terms to Business terms in data catalog tool.</li> </ul> Technical Leadership <ul> <li>Provide strategy, data modeling with accountability on work initiative engagements and timeline. Align and ensure consistency to enterprise standards on technology, tools, and procedures.</li> <li>Knowledge of and experience with tools, techniques and processes for complex data gathering, analysis and reporting on data for large organizations.</li> <li>Find opportunities to use enterprise data models for new projects to minimize work and data duplication</li> <li>Strong interest in playing a technical data steward role and partnering across our business to understand and document our data, appropriate data usages and helping Asset Mgmt. derive the maximum value from its data.</li> </ul> Qualifications Education and Experience (dependent on level) <ul> <li>A Bachelor’s or Master's degree in Computer Science, Information Technology, or equivalent experience</li> <li>10+ years’ experience with data design, analysis, and development. Development experience weighted towards PL/SQL and ETL tools.</li> <li>Demonstrated experience in the following areas : Database Management Systems, Data API design and implementation, PL/SQL, warehouses, data modeling and data profiling.</li> </ul> Skills and Knowledge <ul> <li>Demonstrable experience with SAP Power Designer or similar data modeling tool required.</li> <li>Advanced analytical and problem solving skills.</li> <li>Advanced understanding of the database development process including analysis, design, coding, testing, problem resolution and planning, and full competency in all relevant coding environments, languages, tools, and platforms</li> <li>Outstanding interpersonal skills and strong verbal and written skills to effectively communicate with technical and non-technical associates in the company</li> <li>Proven interpersonal skills, including the ability to work across the organization and interact/influence/negotiate optimally at all levels of management and peers.</li> <li>Experience in working in data management / governance with an understanding on how data is ingested, stored, and maintained.</li> <li>Understanding of principles and standard methodologies around Data Architecture</li> <li>Ability to prioritize data analysis initiatives based on business criticality.</li> <li>Experience in the financial services industry area a plus</li> <li>Knowledge in cryptocurrency area a plus.</li> </ul> The Team Asset Management Technology is seeking a Principal level candidate in the data analysis and data modeling organization. The successful candidate will be responsible for leading data modeling and analysis across different projects with diverse scope and complex business and technical requirements in a highly integrated data environment. This role requires working autonomously and under consultative direction for achieving organizational strategic data goals. This is a key role in leading the development of high-quality data model, working as part of a team that helps to deliver data as a key asset for the enterprise. You must be comfortable working in a fast paced and highly ambiguous agile environment where there is a focus on timely delivery of data analysis, data models and other data artifacts.

Data Modeler

<h3>Job Description:</h3>The RoleWe are looking for a Principal Full Stack Engineer to join us!As a Principal Full Stack Engineer, you will play a key role on Scrum teams and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions.The ideal candidate should show ease at making personal connections and enjoy partnering across a diverse group of roles. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. You will also be expected to provide guidance and mentoring to the other Developers.The Expertise and Skills You Bring<ul><li>Full stack software engineering 8+ years of experience; with a focus in financial services applications is a plus</li><li>BS/BA Degree or equivalent experience required</li><li>Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners</li><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features</li><li>Client-side language, library, and framework proficiency: Angular 14+, JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS, Jasmine/Karma</li><li>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven</li><li>A proven understanding of the Agile software development methodology</li><li>Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions</li><li>Relevant knowledge of modern application architecture patterns and emerging technologies</li><li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage</li></ul>The TeamFidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which nurtures a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.You will support digital experience scrum teams within Stock Plan Services, an emerging equity compensation services division of Fidelity Investments.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Automation Engineer in Merrimack, NH and Smithfield, RI! The Role The Fidelity Institutional Wealth Management Services group is looking for top, software engineer in test talent with a passion for crafting and delivering software solutions to align with its diverse, globally distributed team of IT professionals responsible for the development and maintenance of IWMS client platforms and offerings. In this role you will use your knowledge of quality engineering, software development, platform integration, and cloud computing to modernize a diverse suite of applications that support our intermediary (clearing and custody) business! You will be collaborating with product management, architecture, engineering, and technology partners to innovate, design, and deliver highly scalable applications and platforms using Agile methodologies. The Team The IWMS Platform &amp; Technology domain is within the Fund and Brokerage Operations &amp; Technology division. IWMS exists to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. The Account Authorization and Search squad works with the Operations Experience and Platform Foundations product area supporting modernization of legacy capabilities. The Expertise and Skills You Bring <ul> <li> Bachelor's, master’s degree, or equivalent in Computer Science, Software Engineering or related field </li><li> 6+ years of relevant quality engineering experience in an automated testing environment building strong automation for WebServices (REST APIs) and web-based applications </li><li> Strong expertise in automation tools Selenium, Cucumber Serenity, Python, RestAssured, Karate; nice to have code coverage tools such as Sonar and SeaLights </li><li> Strong expertise with the following desired skills: Java/JEE, Spring/Springboot, RESTful Services, Cloud (AWS), SQL, NoSQL, Python, Test and Deployment technologies, Kubernetes </li><li> Experience with API design &amp; development in an AWS (Cloud) Migration, Data Design, Batch Processing, Workflow/Process Automation and UI </li><li> Cloud skills working with AWS EKS/ECS and AWS handled solutions such as Lambda, SQS, EC2, S3, CloudWatch and IAM roles/polices </li><li> Understanding of QA engineering, analysis, TDD and BDD concepts, defect tracking tools and processes </li><li> Experience using logging/observability tools such as Datadog, Splunk and ELK Stack </li><li> Knowledge in creating mock services </li><li> Solid CI/CD skills including full scale security and quality testing, build and deployment automation </li><li> Good analytical, communication and preparation skills and the ability to run with multiple tasks at a given time </li><li> Experience with data analysis tools and techniques as well as test data management </li><li> Proficient with Agile methodologies </li></ul> The Value You Deliver <ul> <li> Drive the team’s commitment to high quality defining and implementing test strategies, scenarios and steps for automated integrated testing </li><li> Actively work to improve quality engineering practices such as code and design reviews, source control strategy, environment strategy, testing automation and CI/CD pipelines </li><li> Work with product owners, peer technologists and architects as required to deliver quality technical improvements to the platform </li><li> Provide technical guidance/coaching to analysts and developers on quality adherence to governance gates and quality tasks </li><li> Develop an understanding of the business domain and actively participate in technology discussions with partners </li></ul> Please see the below pay rate range for the work location of Rhode Island only: $60.00-88.39 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Automation Engineer (Karate, Selenium, AWS)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer- Production Support in Merrimack, NH and Westlake, TX! <h3>The Role</h3> The Fidelity Institutional Wealth Management Services group is seeking a highly experienced Senior to Principal level Software Engineer – Production Support to lead efforts in maintaining and enhancing the stability, performance, and reliability of IWMS client platforms and offerings. In this role, you will apply your deep technical expertise across distributed and mainframe systems to ensure seamless operations of mission-critical applications that support our intermediary (clearing and custody) business. You will work closely with development, infrastructure, and business teams to drive incident resolution, root cause analysis, and continuous improvement initiatives. Your leadership will be instrumental in evolving our support practices, improving observability, and mentoring engineers in production excellence. <h3>The Team</h3> The IWMS Platform &amp; Technology domain is part of the Fund and Brokerage Operations &amp; Technology division, supporting Fidelity’s Institutional business units through robust and scalable technology platforms. Our team is committed to delivering reliable and high-performing solutions for our clients. We support a wide range of distributed and mainframe applications across critical product areas, including Intermediary Billing, Transmissions, WealthScape services, Cash Management, Retirement, Generic Rules Engine (GRE), Managed-Accounts, and Client Implementations. Our focus is on maintaining operational excellence, driving continuous improvement, and ensuring seamless client experiences across these platforms <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s or master’s degree in computer science, Software Engineering, or related field </li><li>8+ years of experience in enterprise application support, production engineering, or site reliability engineering </li><li>Strong expertise in troubleshooting and maintaining applications built with Java/JEE, Spring Boot, RESTful APIs, SQL/NoSQL, Python, and Linux </li><li>Experience with cloud platforms (AWS preferred), including services like EC2, S3, Lambda, CloudWatch, IAM, and container orchestration (EKS/ECS) </li><li>Experience with Kafka Listener for event-driven architecture and message stream processing </li><li>Hands-on experience with data movement and ETL tools such as Informatica, including job monitoring, failure recovery, and performance tuning </li><li>Familiarity with observability and logging tools such as Datadog, Splunk, ELK Stack </li><li>Hands-on experience with incident management, root cause analysis, and automation of support tasks </li><li>Strong understanding of CI/CD pipelines and deployment strategies </li><li>Terraform experience preferred, CloudFormation Templates </li><li>Experience with infrastructure-as-code tools like Terraform or CloudFormation </li><li>Excellent communication and coordination skills, with the ability to lead cross-functional incident response and postmortem reviews </li><li>Proven ability to mentor engineers and drive operational best practices across teams </li><li>Proficient in Agile methodologies and DevOps principles </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Lead production support efforts for critical applications, ensuring high availability and performance </li><li>Drive resolution of complex incidents and conduct thorough root cause analysis to prevent recurrence </li><li>Collaborate with development and infrastructure teams to implement fixes, enhancements, and automation </li><li>Improve observability and monitoring practices to proactively detect and resolve issues </li><li>Guide and mentor engineers in production support best practices and operational excellence </li><li>Contribute to support readiness for new releases and platform changes </li><li>Champion continuous improvement initiatives to enhance system reliability and client experience </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Software Engineer – Production Support

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Software Engineer- Production Support in Merrimack, NH and Westlake, TX! <h3>The Role</h3> The Fidelity Institutional Wealth Management Services group is seeking a highly experienced Senior to Principal level Software Engineer – Production Support to lead efforts in maintaining and enhancing the stability, performance, and reliability of IWMS client platforms and offerings. In this role, you will apply your deep technical expertise across distributed and mainframe systems to ensure seamless operations of mission-critical applications that support our intermediary (clearing and custody) business. You will work closely with development, infrastructure, and business teams to drive incident resolution, root cause analysis, and continuous improvement initiatives. Your leadership will be instrumental in evolving our support practices, improving observability, and mentoring engineers in production excellence. <h3>The Team</h3> The IWMS Platform &amp; Technology domain is part of the Fund and Brokerage Operations &amp; Technology division, supporting Fidelity’s Institutional business units through robust and scalable technology platforms. Our team is committed to delivering reliable and high-performing solutions for our clients. We support a wide range of distributed and mainframe applications across critical product areas, including Intermediary Billing, Transmissions, WealthScape services, Cash Management, Retirement, Generic Rules Engine (GRE), Managed-Accounts, and Client Implementations. Our focus is on maintaining operational excellence, driving continuous improvement, and ensuring seamless client experiences across these platforms <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s or master’s degree in computer science, Software Engineering, or related field </li><li>8+ years of experience in enterprise application support, production engineering, or site reliability engineering </li><li>Strong expertise in troubleshooting and maintaining applications built with Java/JEE, Spring Boot, RESTful APIs, SQL/NoSQL, Python, and Linux </li><li>Experience with cloud platforms (AWS preferred), including services like EC2, S3, Lambda, CloudWatch, IAM, and container orchestration (EKS/ECS) </li><li>Experience with Kafka Listener for event-driven architecture and message stream processing </li><li>Hands-on experience with data movement and ETL tools such as Informatica, including job monitoring, failure recovery, and performance tuning </li><li>Familiarity with observability and logging tools such as Datadog, Splunk, ELK Stack </li><li>Hands-on experience with incident management, root cause analysis, and automation of support tasks </li><li>Strong understanding of CI/CD pipelines and deployment strategies </li><li>Terraform experience preferred, CloudFormation Templates </li><li>Experience with infrastructure-as-code tools like Terraform or CloudFormation </li><li>Excellent communication and coordination skills, with the ability to lead cross-functional incident response and postmortem reviews </li><li>Proven ability to mentor engineers and drive operational best practices across teams </li><li>Proficient in Agile methodologies and DevOps principles </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Lead production support efforts for critical applications, ensuring high availability and performance </li><li>Drive resolution of complex incidents and conduct thorough root cause analysis to prevent recurrence </li><li>Collaborate with development and infrastructure teams to implement fixes, enhancements, and automation </li><li>Improve observability and monitoring practices to proactively detect and resolve issues </li><li>Guide and mentor engineers in production support best practices and operational excellence </li><li>Contribute to support readiness for new releases and platform changes </li><li>Champion continuous improvement initiatives to enhance system reliability and client experience </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

52 IT / Computer Engineering Jobs in New Hampshire