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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. The US Consumer Services &amp; Digital Technology (USCDT) team is at the forefront of innovation, bringing together foundational strategic capabilities in digital experience engineering, AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation. This is grounded in a data technology model that prioritizes data governance and management. Within USCDT, the Enterprise Communications and Marketing Technology (ECMT) team focuses on developing cutting-edge omni-channel communications, global brand management, and marketing and advertising technology to expand customer engagement and drive business growth. The team plays a critical role in building both customer-facing and core technical capabilities that cut across business lines and customer segments.The Manager Assistant, Technology will report into the Vice President – Enterprise Communications and Marketing Technology and be a key member of the USCDT chief-of-staff group. This person will play a meaningful role in supporting ECMT - a team of 300+ global colleagues - and the USCDT Organization by contributing to overall technology and business planning, provide strategic planning and influence key decisions by supporting strategy and vision, providing recommendations for areas of improvement, driving culture and innovation, and managing key activities to support the team day to day. In this role, the Manager Assistant will act as an advisor and key consultant to the Vice President and will work with partners across Technology, Product and Business Units. This role is ideal for someone with the ability to manage and complete multiple projects simultaneously and establish collaborative partnerships across the Technology, Product and Business organizations, and collaborate with key Engineering leaders and other partner teams to drive strategic initiatives, and define clear goals and success criteria.Key Responsibilities include:Provide strategic, analytical and decision support on a wide range of complex technology and business issues and initiatives, and will be required to:<ul><li>Lead all aspects of general project management and special projects requiring strategic analysis and data consolidation.</li><li>Support the Vice President, Technology in preparing communications and materials for high exposure strategic technology reviews/presentations to senior leaders and external audiences.</li><li>Lead the development and execution of internal communications on behalf of the Vice President for key events, technology updates and other deliverables, including accountability for coordinating Town Halls and Business Unit Reviews. </li><li>Lead the development and execution of strategies and initiatives to drive Colleague Engagement.</li><li>Support planning and operations (e.g. annual budget and investment planning, risk and finance reviews, weekly staff meetings).</li><li>Build strong working relationships across the USCDT organization and key partners to enhance collaboration and problem solving, and to generate solutions to deliver results.</li></ul>QualificationsThe ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited mentorship. <ul><li>Proactive, flexible, highly organized, and eager to take full ownership of their work.</li><li>Upbeat, curious, self-motivated, and able to work well under pressure and in an unstructured environment.</li><li>High level of integrity and the ability to handle sensitive issues with complete confidentiality.</li></ul>Required Skills &amp; Experience:<ul><li>Ability to prioritize tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment.</li><li>Outstanding project management and organizational skills.</li><li>Outstanding written and verbal communication skills with a strong executive presence.</li><li>Demonstrated relationship leadership skills with proven track record of influencing without authority.</li><li>Prior experience in Technology, Product or Portfolio related team is preferred</li><li>5-7 years of relevant work experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager Assistant - Enterprise Communication & Marketing Technology

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.&nbsp;The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well This role will report to the Vice President leading the Enterprise Communications and Marketing Experience Technology organization in American Express. We are looking for a highly organized, detail-oriented, and ability to multi-task Executive Assistant to keep the office running smoothly and efficiently. Responsibilities:<ul><li>Organizing and maintaining leader’s schedule with a high level of tact and integrity, including scheduling meetings and conference calls across multiple time zones, follow-up and reminders to effectively meet deadlines and commitments.</li><li>Managing the logistics of key meetings, room booking, catering, production of meeting materials&nbsp;</li><li>Coordinating travel arrangements including air, hotel, and car service.</li><li>Reconciling expenses and filing expense reports.</li><li>Managing and tracking the payroll system for the team (holidays, vacation, sick days, etc.).</li><li>Maintaining inventory of office supplies, including placing orders.</li><li>Be in the office as needed to support townhalls, meeting and visiting leadership team.</li><li>Managing confidential filing and keeping regulatory records, where applicable.&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>&nbsp;5+ years of administrative experience, with solid organization, decision-making, communication, and collaboration skills.&nbsp;</li><li>&nbsp;Ability to act diplomatically and respectfully when communicating with individuals of varying levels, maintain key internal &amp; external relationships.</li><li>&nbsp;An ability to work independently with minimal direction, be proactive, resourceful, and efficient. </li><li>Experience in handling a wide range of administrative related tasks within specified timeframes, such as organizing large meetings, catering, luncheon, dinner, and arranging travel.</li><li>&nbsp;Handling of confidential and sensitive issues in an appropriate manner</li><li>&nbsp;Proficient at Excel, PowerPoint, Confluence, Concur and Outlook</li><li>&nbsp;Familiarity with Amex organization and Amex-specific systems (procurement, payroll, HR, etc.) is a plus.&nbsp;</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Admin Assistant - Enterprise Communications and Marketing Experience Technology

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.This is an exciting opportunity to join the Global Commercial Service Technology - Large and Global Enterprise team in American Express Technology. We are looking for a forward-thinking, high-energy standout-colleague supporting two Vice Presidents of Enterprise Platform while assisting with broader team needs. This position is ideal for someone who is looking to learn the business operations and departments at American Express and ultimately move up within the organization. This role will provide support to VPs located in NYC to Phoenix, UK, India and other locations around the globe. Additionally, this role will lead projects/programs crafted to improve the team’s culture, teamwork, and employee engagement, e.g. team building, community service, social events.Responsible for providing an outstanding standard of support for the AET Vice President of Global Loyalty &amp; Benefits Technology. The Executive Assistant will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. Looking for an ideal candidate to be highly energetic, organized, flexible and credible and used to working in a fast, and at times high pressure environment with numerous conflicting priorities. These VP’s have challenging schedules and large organizations across Phoenix, UK, India and other locations around the globe along with various other leadership members globally requires an Executive Assistant who is a self-starter and who interacts regularly with the VP's team and other senior leaders' EAs and with senior AET and business leaders. Individual needs to be capable of managing their time and priorities effectively, and keep the VP updated on issues arising in their absence. Qualifications:· Processing monthly expense reports on a timely basis in Concur· Managing the procurement of office supplies and other departmental needs· Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave· Supporting ad hoc project work as directed by leadership· Advanced interpersonal skills and the ability to build relationships with all internal and external stakeholders.· Arrange and manage high profile direct report meetings, including all logistics and agendas.· Proficient in utilizing and understanding all Amex internal systems, Microsoft systems, and Amex processes and policies, i.e., On-line travel booking tool, HR systems, expense management systems, purchasing systems, intranet are helpful.· Demonstrated dedicate approach to problem solving with strong decision-making capability.· Demonstrable experience of working autonomously and in highly pressure environment.· Tactful and discreet with a mature and professional attitude to work· Proactive and intuitive with ability to anticipate needs and requirements· Hardworking, keen to learn and be challenged.Specific Responsibilities include:· Microsoft Word, PowerPoint, Word &amp; Excel, Outlook-e-mail and calendar· Coordinating and proactively maintaining multiple calendars, including scheduling meetings across different time-zones, using a high level of tact and integrity· Assisting two VPs with email delegation, booking meetings, reacting and corresponding accordingly. Prioritizing what is important and urgent. Acknowledging receipt/replies on behalf of, etc.· Coordinating conferences and staff meetings, including room booking, catering, security etc.· Coordinate domestic and international travel including air and hotel bookings, liaising with other Amex offices for internal meetings and managing last minute changes as required. (hotel, rental car, and other travel-related needs)· Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.· Excellent verbal and written communication skills including an excellent command of English grammar and business writing.· High proficiency in Microsoft Excel and PowerPoint is a plus.· Exceptional skills reflecting administering multiple tasks seamlessly with excellent attention to detail and to meet deadlines in a dynamic environment.Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive/Administrative Assistant - Global Commercial Service Technology

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) organization is responsible for independent risk management processes over Information Technology, Information Security, and Resiliency risks at American Express.CTRRO is led by the Head of CTRRO &amp; Vendor Risk Oversight.CTRRO is hiring a Manager who will assist in the establishment of new governance and oversight for Technology Risk Policies and Frameworks across American Express.The Manager will also assist with defining and implementing changes to technology risk committees and other forums. The Manager will report to the Technology Risk Governance Director and be part of the team that will own and maintain the technology risk frameworks and associated policies, standards, and procedures.Responsibilities:<ul><li>Assist in the development and management of second line technology policies, standards, and procedures over cybersecurity and technology risks</li><li>Support committee governance and reporting while working with first line and second line stakeholders on content, accuracy, and timeliness</li><li>Assist with second line reporting, including quarterly memo and board reporting</li><li>Participate in technology governance and risk assessment processes to ensure first line adherence to second line policies and standards</li><li>Partner with technology oversight teams on risk appetite maintenance and reporting and execution of new governance and policies</li><li>Collaborate on a global team to ensure accurate and timely results</li><li>Develop strong working relationships with key stakeholders across the organization, handle and resolve conflict on assigned projects</li><li>Understand and keeping pace with global regulatory expectations and trends for technology risk governance at large banks&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business or technology or equivalent</li><li>Experience with policy development, risk committees, or risk reporting</li><li>Three years of risk management experience in cybersecurity or technology across one or more lines of defense</li><li>Three years of experience in the financial services industry</li><li>Experience participating on and delivering positive outcomes for a global team</li><li>Strong written and verbal communication skills</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change&nbsp;</li></ul>Preferred Qualifications:<ul><li>Degree in Cybersecurity, Information Systems, Computer Science, Data Science, or equivalent</li><li>A cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)</li><li>Experience with regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&amp;CK)</li></ul>We train and invest in our colleagues. So go ahead and apply!Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager- Technology Risk Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) organization is responsible for independent risk management processes over Information Technology, Information Security, and Resiliency risks at American Express.CTRRO is led by the Head of CTRRO &amp; Vendor Risk Oversight.CTRRO is hiring a new Director who will drive the establishment of new governance and oversight for Technology Risk Policies and Frameworks across American Express.The Director will also assist with defining and implementing changes to technology risk committees and other forums. The Director will lead a new team of direct reports, who will own and maintain that framework and associated policies, standards, and procedures.Responsibilities:<ul><li>Lead the development and management of second line technology policies, standards, and procedures over cybersecurity and technology risks</li><li>Support committee governance and reporting while working with first line and second line stakeholders on content, accuracy, and timeliness</li><li>Oversee second line reporting, including quarterly memo and board reporting</li><li>Consulting with technology oversight teams over processes to ensure first line adherence to second line policies and standards</li><li>Partner with technology oversight teams on risk appetite maintenance and reporting and execution of new governance and policies</li><li>Lead and nurture a global team of direct reports and maintaining performance management</li><li>Develop strong working relationships with all levels of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization</li><li>Understand and keep pace with global regulatory expectations and trends for technology risk governance at large banks</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business or technology or equivalent</li><li>Three years of experience with policy development, risk committees, or risk reporting</li><li>Five years of risk management experience in cybersecurity or technology across one or more lines of defense</li><li>Five years of people leadership</li><li>Five years of experience in the financial services industry</li><li>Experience leading and delivering positive outcomes for a global team</li><li>Strong written and verbal communication skills</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change</li><li>Ability to lead without authority derived from band level</li></ul>Preferred Qualifications:<ul><li>Degree in Cybersecurity, Information Systems, Computer Science, Data Science, or equivalent</li><li>A cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)</li><li>Experience with regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&amp;CK)</li></ul>We train and invest in our colleagues. So go ahead and apply!Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Information Security, Technology Risk Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. FocusYou are key member of the product team that will collaborate with business leaders and partners to support and help craft the Enterprise Data Insights, Visualize the Story of underlying Data leveraging the expertise on Portfolio Metrics, Agility Metrics, Productivity Metrics, , OKRs, Capacity &amp; Demand metrics, drive the sequencing of Product Roadmap, prioritize the Engineering team’s sprint backlog, participate actively in all phases of the iteration process, and cross-functional collaboration. •Mastery in reporting/analytical applications (Python,Power BI, Data Modelling, and strong Excel Skills)•With hands-on Python skills, understands and applies new Artificial Intelligence, Machine Learning, BI and Visualization trends, and market standard methodologiesOrganizational ContextReports to Portfolio/Product Director within Technology Portfolio Transformation Organization of Technology Business Enablement (TBE) Unit.Key Responsibilities•Works with customers, key partners, and colleagues to define / Visualize the Insights of underlying Data leveraging the expertise on Portfolio Metrics, Agility Metrics, Productivity Metrics, Objectives Key Results, Capacity &amp; Demand metrics•Convert Data into Insights with demonstrated Data Analytical Skills and Data Modelling Skills•Manage the sequencing and prioritization of Insights product roadmap and seek alignment across dependent Teams•Drives Program Increment (PI) Objectives and Product releases via Prioritized Features and Enablers•Owns and Manages Platform Features Backlog and owns Feature and Capability Acceptance Criteria•Provides Program/Product Vision to the Agile Train and Prioritizes Program backlog (Features)•Focuses on Business Outcome over Outputs•Understands and applies new Artificial Intelligence, Machine Learning, BI and Visualization trends, and market standard methodologies•Communicates and build consensus across disciplines in crafting the product roadmap •Leads the work to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets •Support development of appropriate tracking and reporting to track product performance post launch to evaluate future investment •Produce return on investment analyses and optimization recommendations •Identify risks, challenges, opportunities, and business integration needs •Enable cross-functional collaboration with relevant teams within the product scope •Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria •Prioritizes and maintains the sprint backlog consistent with Outcomes and Product Roadmap and performs story elaboration with the implementation team •Partners the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions •Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics •Reviews and accepts completed user stories •Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues •Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog Scope of Impact/Influence•Responsible for small product in whole or a large-scale functionality •Main interface between the Business and Technology organizations for product development •Both product and technology focused and may be responsible for a Product in whole or large-scale functionality within a product •Responsible for driving product outcomesEducation &amp; Experience •4+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy•Experience with rapid and iterative software development methodologies•Proven track record managing large, complex features or products with multiple partners •Bachelor’s Degree in related field required; advanced degree preferred Knowledge/Skills•Mastery in reporting/analytical applications (Python,Power BI, AI/ML, Data Modelling and strong Excel Skills)•Knowledge of Agile Management, Portfolio Management, or Workforce Management domain data sets is preferred. Technology Core Competencies •Data Science and Analytics •Agile Practices •Industry and Company Knowledge •Technical Acumen •Technology Industry TrendsGame Changers •Product-Mindset •Curiosity •Collaboration &amp; Teamwork •Adaptability •Continuous Improvement Role Core CompetenciesTechnical •Python, Power BI, Machine Learning, Artificial Intelligence - Emerging Technologies Functional •Business Analysis •User Experience Evaluation and Analysis Leadership •Analytical Thinking •Consultancy •Decision-Making •Influence and Negotiation Business •Business Case Development •Business Product Knowledge •Problem Solving Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

6 IT / Computer Engineering Jobs in New York, NY, USA