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<strong>Take your career further with McLane!</strong><br><br>The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT&amp;D to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.<br><br>Drive the strategic transformation of McLane's IT service management (ITSM) and operations functions. Oversee the modernization of service delivery, observability platforms, and operational excellence across McLane IT&amp;D technology stack. Unify the service and operations teams into a cohesive, agile, and resilient organization.<br><br>This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.<br><br><strong>Benefits you can count on:</strong><br><ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul><br><strong>What you'll do as a Sr IT Service &amp; Operations Management Director:</strong><br><br><strong>Strategic Leadership &amp; Vision:</strong><br><ul><li>Define and communicate a clear vision for IT Service and Operations aligned with business goals and digital transformation initiatives.</li><li>Develop and execute a multi-year strategy to modernize operations using AI, automation, and data-driven insights.</li><li>Champion a culture of innovation, accountability, and continuous improvement.</li></ul><br><strong>Service Management &amp; Observability:</strong><br><ul><li>Oversee ITSM platform strategy (e.g., ServiceNow, JSM), CMDB architecture, SLA/SLO governance, and incident/problem/change management.</li><li>Drive observability initiatives using tools like Dynatrace, SolarWinds, and Splunk to enable predictive analytics and self-healing capabilities.</li></ul><br><strong>Operational Excellence:</strong><br><ul><li>Develop hybrid sourcing models, balancing in-house talent with managed services to deliver a cost-optimized, highly efficient ITSM practice.</li><li>Implement telemetry, runbook automation, and omnichannel support to reduce mean time to detect and repair incidents.</li><li>Establish KPIs and continuous improvement frameworks to enhance service quality and reduce operational disruptions.</li><li>Lead and manage Service Desk, NOC, Field Operations, and Mainframe Operations teams.</li><li>Implement and optimize ITIL processes across Incident, Problem, Change, Request, and Knowledge Management.</li><li>Drive standardization and best practices across all operational domains.</li></ul><br><strong>Lifecycle Management of End User Devices:</strong><br><ul><li>Oversee the lifecycle management of end user devices, including laptops, phones, and distribution center devices like handheld printers and selection devices.</li><li>Ensure devices are provisioned in advance, kept updated, and refreshed regularly.</li></ul><br><strong>AI &amp; Automation Enablement:</strong><br><ul><li>Deploy AI-powered solutions for incident prediction, self-healing, and intelligent routing.</li><li>Lead automation initiatives across job monitoring, ticket triage, and service provisioning.</li><li>Identify and implement AI-driven solutions to enhance service delivery, reduce manual effort, and improve response times.</li></ul><br><strong>Performance Management:</strong><br><ul><li>Define, track, and report on KPIs and metrics across all ITIL domains.</li><li>Establish dashboards and reporting frameworks to monitor service health and operational efficiency.</li><li>Use analytics to identify trends, root causes, and opportunities for optimization.</li></ul><br><strong>Organizational Design &amp; Talent Development:</strong><br><ul><li>Build and lead a high-performing team including ITSM analysts, and service desk managers.</li><li>Foster a culture of learning through certifications, training, and career pathing aligned with industry standards.</li></ul><br><strong>Stakeholder Engagement:</strong><br><ul><li>Collaborate with cross-functional teams, vendors, and business units to ensure alignment and transparency.</li><li>Communicate performance, risks, and strategic initiatives to executive leadership.</li><li>Perform other duties as assigned.</li></ul><br><strong>Qualifications you'll bring as a Sr IT Service &amp; Operations Management Director:</strong><br><ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, or related field.</li><li>10+ years in IT operations, service management, or infrastructure leadership.</li><li>ITIL certification is required.</li><li>Proven experience in ITIL-based environments and managing large-scale service transformations.</li><li>Strong understanding of observability platforms, automation, and cloud infrastructure.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Experience with vendor management, budget planning, and strategic sourcing.</li><li>Experience with tools such as ServiceNow, Jira, Dynatrace, Splunk.</li><li>Experience in designing and implementing hybrid workforce models.</li><li>Knowledge of Zero Trust, NIST frameworks.</li><li>Background in managing hybrid workforce models and outsourced service operations.</li><li>Strong analytical and problem-solving skills, with a proactive, solution-oriented mindset.</li></ul><br><strong>Working Conditions:</strong><br><ul><li>Office environment.</li><li>Travel required - up to 10%.</li></ul><br><strong>Fit the following? We want you here!  </strong>    <br><ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul><br><strong>Our roadmap. Our Story.</strong><br><br>We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.<br><br>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.<br><br>All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<br><br>For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Sr IT Service & Operations Management Director

<h3>Job Description:</h3><h3>Director of Architecture, Automation and Financial Platforms </h3><p>We’re seeking a strategic and collaborative leader to drive the evolution of our financial operations ecosystem, with a focus on regulatory compliance, risk mitigation, and platform resilience. In this leadership role, you will champion architectural innovation, promote standardization, and deliver scalable technology solutions. You’ll shape the product roadmap in alignment with business priorities and partner closely with engineering and business teams to design, implement, and deploy end-to-end solutions. As part of our Architecture community, you’ll also contribute to enterprise strategy and mentor others in best practices.</p><p>The Expertise and Skills You Bring </p><p>Technical Architecture &amp; Cloud Expertise</p><ul><li>10+ years of experience architecting distributed systems and applications.</li><li>3+ years of experience with Azure and/or AWS; certification is a plus.</li><li>Deep knowledge of APIs, microservices architecture, infrastructure, data architecture, and security, with authoritative expertise in one or more of these areas.</li><li>Working knowledge of technical architecture pillars: operational excellence, security, reliability, performance efficiency, and cost optimization.</li><li>Background with multiple enterprise technologies.</li><li>Understanding of mainframe technology is desired but not required.</li><li>Experience with mainframe modernization is a plus.</li></ul><p>Strategic Thinking &amp; Solution Design</p><ul><li>Demonstrated ability to analyze business direction and challenges, assess long-term vision, and develop strategic technical solutions.</li><li>Ability to ensure technology decisions align with enterprise standards and strategy.</li><li>Experience collaborating with peer architects to identify opportunities for process refactoring, customer experience improvements, and capability rationalization.</li></ul><p>Agile &amp; DevOps Delivery</p><ul><li>Authoritative understanding of Agile development methodologies and DevOps practices.</li><li>Ability to work independently and collaboratively across technical and non-technical teams.</li></ul><p>Communication &amp; Influence</p><ul><li>Strong presentation, documentation, and communication skills.</li><li>Proven ability to influence both technical teams and business stakeholders.</li><li>Experience networking across business units and externally to promote reusable processes, patterns, and practices.</li></ul><p>Industry Knowledge &amp; Growth Mindset</p><ul><li>Experience in the financial services or benefits administration industry is a plus.</li><li>Willingness to experiment, innovate, and continuously learn and grow.</li></ul><p>The Team </p><p>Fidelity Workplace Investing (WI) provides benefits to Fidelity customers, employers and their employees, in a growing set of areas - Defined Contribution, Benefits Outsourcing &amp; Payroll, Investment Products &amp; Consulting and Defined Benefits. </p><p>As part of the WI Technology Architecture team, you will be key player in helping move us forward into our digital future and digital transformation of our business. As an Architect within Fidelity Investments Workplace Investing (WI), you are responsible for establishing the strategic direction, setting standards and choosing technologies across WI. You will work closely with business partners and technology teams to understand business objectives and help define appropriate architecture direction for them. By working closely with Solution Architects and Agile teams, you will assess and ensure how proposed solutions to specific initiatives align with broader WI goals and strategies. </p><p>Certifications:</p><p>Category:</p><p>Information Technology</p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>The base salary range for this position is $126,000-255,000 USD per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Director of Architecture - Financial Platforms

<h3>Job Description:</h3><p>Fidelity Investments is seeking Senior BPM Developers to support multiple business units in automating, digitizing, and transforming their operational environments. This is a hands-on technical role that leverages software design and engineering expertise to deliver robust, scalable, and efficient solutions for business partners. In this position, you will be responsible for translating business requirements into solutions that align with customer needs while adhering to internal quality and security standards. You will develop maintainable BPM implementations, uphold excellence in software development practices, and actively contribute to analysis and design discussions. Additionally, you will play a key role in building trusted relationships within the team and with business partners.</p><p></p><p><strong>The Skills You Bring</strong></p><ul><li><p>Bachelor’s Degree</p></li><li><p>Proficiency in JavaScript, Java, and REST APIs (<strong>Required</strong>)</p></li><li><p>Experience with HTML and CSS (<strong>Preferred</strong>)</p></li><li><p>Hands-on experience with Camunda BPM or other BPM development platforms</p></li><li><p>Familiarity with AWS or other cloud service providers</p></li><li><p>Background in business process improvement or re-engineering</p></li><li><p>Experience in financial services, particularly in operations or technology roles (<strong>a plus</strong>)</p></li><li><p>Strong analytical skills to assess business problems and propose technical solutions</p></li><li><p>Collaborative mindset with a passion for tackling new challenges</p></li><li><p>Clear and effective communication with peers and leadership</p></li><li><p>Confidence to contribute ideas and opinions in team discussions</p></li><li><p>Proactive approach to problem-solving and task ownership</p></li><li><p>Eagerness to learn and grow expertise in new tools and technologies</p></li></ul><p><strong>The Team</strong></p><p>As part of the Advanced Process Solutions (APS) within Fidelity Investments, you will join an agile team of 6-8 skilled and hardworking individuals tasked with re-imagining the customer experience and associate workflow for Fidelity. The team will be focused on up-front design, development and implementation of innovative solutions that significantly improve operational efficiency and enable an exceptional digital experience for Fidelity business partners and end users. </p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior BPM Developer

<h3>Job Description:</h3><h3>Director, Solution Architect - Experience</h3><h3><strong>The Role</strong></h3><p><strong>Are you passionate about creating exceptional customer experiences?</strong> As a <strong>Journey Solution Architect</strong> at Fidelity, you’ll play a pivotal role in shaping how our customers interact with our products and services — ensuring every touchpoint builds trust and confidence. Our customers depend on us to safeguard their assets and provide seamless access, and your expertise will help deliver a best-in-class experience at every step.</p><p>In this role, you’ll bring your full range of talents to the table. As a solution architect, you’ll define and uphold high standards for system quality while aligning technology solutions with business goals. You’ll collaborate closely with business sponsors, project managers, engineers, and fellow architects to craft strategies, set standards, and recommend innovative solutions that serve both our associates and customers.</p><p>This is a hands-on, high-impact role that leads end-to-end architecture efforts. You’ll ensure solutions meet strategic objectives — both technical and business — while fostering open collaboration across teams. If you thrive on ownership, enjoy solving complex challenges, and can clearly communicate architectural vision to diverse stakeholders, this is the opportunity for you.</p><h3>The Expertise and Skills You Bring</h3><ul><li>BS degree in Computer Science or related software engineer field or equivalent experience.</li><li>Experience as a Solution Architect or Technical Lead.</li><li>Experience with web or mobile frameworks.</li><li>Expertise with server-side languages and frameworks.</li><li>Experience creating end to end architectures across distributed systems.</li><li>Experience working across many teams and influencing technical direction.</li><li>Expertise in developing non-functional requirements, documenting those requirements and validating the delivery of those requirements with teams.</li><li>Experience in diagramming for various use cases and to different audiences. UML and C4 understanding are required.</li><li>Experience in making, presenting and defending architecture decisions.</li><li>Experience with AWS and/or Azure cloud offerings and best practices.</li><li>Expertise with CI/CD and unit test practices / Test Driven Development.</li><li>Knowledgeable of API Management and domain driven design.</li><li>Ability to translate business needs into technology solutions and provide end-to-end reference architecture designs.</li><li>Strong interpersonal skills who can clearly articulate and influence design solutions.</li></ul><h3>The Team</h3><p>Are you passionate about creating meaningful impact through technology? Fidelity’s Enterprise Architecture team is looking for a forward-thinking individual to help shape the future of our brokerage applications and products as we build the next generation of experience platforms.</p><p>As a key member of our architecture team, you’ll play a pivotal role in designing innovative mobile and web experiences for both associates and customers. You’ll collaborate closely with architecture and application teams to champion innovation, drive standardization, and implement cutting-edge technology patterns across the stack.</p><p>Fidelity Brokerage Architecture sets the strategic technology direction for Fidelity’s Brokerage business. We’re a centralized architecture practice focused on IT strategy, transformation, governance, and cross-team collaboration. We foster open communication and informed decision-making at every level.</p>The base salary range for this position is $126,000-255,000 USD per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Solution Architect - Experience

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX! <h3><strong>Full Stack Engineer</strong></h3> Are you interested in serving the needs of millions of customers by building the best-in-class platforms and capabilities that will enable Omni channel customer experiences in financial planning, investing, and retirement solutions? Our chapter is comprised of teams that work on a wide range of capabilities and platforms to enable experiences on Fidelity.com, Fidelity Mobile Apps etc. <h3><strong>The Purpose of Your Role</strong></h3> We build and give to Fidelity’s platform. As a Full Stack Engineer, you will be an integral member of a dynamic team continuously improving our cloud deployment platform, “automating all the things” in support of our rapidly expanding product portfolio. <ul> <li>Suggest deployment patterns &amp; practices improvements based on findings from past deployments and production issues, collaborate with DevOps team to implement these. </li><li>Promote a DevOps culture, including forming relationships with other technical and business teams. </li><li>Design effective monitoring / alerting (for conditions such as application-errors, high memory usage) and log aggregation approaches (to quickly access logs for troubleshooting, or generate reports for trend analysis) to proactively notify business stakeholders of issues and communicate metrics, working closely with these stakeholders. </li></ul> You’ll have the opportunity to own entire features from concept to deployment working on multi-functional teams, bring ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. A highly motivated individual who work well in a synergetic, iterative, and fast-paced environment. <h3><strong>The Expertise We’re Looking For:</strong></h3> <ul> <li>Someone who is <strong>Passionate about technology</strong> and can navigate your way across complex and rapidly-changing landscapes by staying on top of the latest trends and thrive by sharing knowledge. </li><li>A <strong>creator, a doer, and a game-changer</strong> who will help us tackle real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback. </li><li>Understands the importance of cycle time and use <strong>CI/CD practices</strong>, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles </li><li>Stays on top of <strong>Algorithms, Data Structures and Design Patterns</strong> and loves the challenge of building highly scalable systems that can support thousands of transactions/sec. </li><li>Has a mentality<strong> of test first development</strong> and experience in modern test frameworks. We believe testing and that quality is everyone’s job. </li><li>Are <strong>data-driven</strong> and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. </li><li>Has <strong>strong communication skills and technical expertise</strong> to drive and participate in significant discussions. </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>Expertise in Javascript, Node, Vue.js and Angular </li><li>A strong understanding of Linux administration including Bash scripting </li><li>Application development with microservice architectures. </li><li>Must have understanding on Test Driven Development, CI, and CD </li><li>Good knowledge of HTTP based APIs, Networking and how the internet works. </li><li>Extensive experience working with JavaScript, Typescript, CSS, HTML &amp; Browser Developer tools. </li><li>Automation Tools/Frameworks </li><li>Linux, Shell Scripting, Docker and AWS Cloud certification will be a plus </li><li>Java Spring Boot experience (enhancing existing API's) </li></ul> <h3><strong>How Your Work Impacts the Organization</strong></h3> We believe that diversity in background and experience will cultivate an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.<br> Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge. <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<br>

Fidelity TalentSource

Full Stack Engineer

<h3>Job Description:</h3><h3>Director Cloud Data Architecture</h3><h3>The Role</h3><p>As a Director of Cloud Data Architecture you collaborate and build positive relationships with business leads and technology product teams across business units, driving our data architectures and technology patterns for key, investment oriented, data management business capabilities. You blend deep expertise and experience in engineering, technical design, systems, solutions focused on the server side, and database management with a passion for coaching and mentoring engineering associates.</p><p>You will bring industry standard methodologies, perform research on industry trends and lead tool evaluation efforts including POC In an agile structure, you will partner with other Fidelity business, architecture, and product leaders to establish the standards for your area and influence the strategic decisions, solution development and work priorities, based on your expertise and experience.</p><p>We seek a hard-working leader that can influence engineers and product leaders, a collaborator with Data Architecture expertise who is willing to learn fast, adapt well to changing requirements and work with multi-functional teams to deliver governed common data management capabilities.</p><p>Successful candidates would possess the following:</p><ul><li>Depth of knowledge in architecture and an ability to translate business objectives into technology solutions. Experience in a wide array of architecture patterns including architecting highly performant database systems, event-driven architectures, APIs, data architecture and security architectures. Knowledge of cloud architecture patterns, and the cloud platforms, especially AWS is desired. Experience in delivering architecture artifacts and planning activities, communication materials and status updates.</li><li>Deep technical foundation: Drives the data architecture technology vision to support the next generation of investment data platform. Knowledge of the financial industry and data management concepts is a plus.</li><li>Passionate about technology and applying it to solve intricate challenges. Proactively investigate, proves out and incorporates new technologies and capabilities, staying ahead of business and product team needs. Learn Fidelity’s Cloud, Security and Data Privacy policies and guidelines and governance process and ensure alignment of these initiatives.</li><li>Demonstrated ability in defining new and/or evolving existing data strategies; aligning with enterprise direction, collaborating with, and influencing others to gain consensus on and adopt and implement accordingly. Defines patterns and standards for data platforms, design, engineering, and development.</li><li>Collaborate with architect communities across Fidelity Data Architecture and in cross business unit working teams at the enterprise level. Ability to proactively seek out, collaborate and establish relationships with critical partners to ensure integration, coordination &amp; execution of work.</li></ul><h3><strong>The Expertise and Skills You Bring</strong></h3><ul><li>Passion for working with leading cloud-based data technologies, ETL/ELT tools, and analytic solutions to provide innovative and well architected solutions.</li><li>Business and technical curiosity, working with others to cultivate ideas and produce creative solutions to difficult problems while making sensible choices balancing design and delivery.</li><li>Proficiency at understanding enterprise data architecture concepts, data modeling, lineage, data governance and design techniques.</li><li>Expert knowledge and experience in one or more relation database platforms (Oracle, Postgres, Snowflake), Graph databases (Neo4J), and NoSQL database platforms.</li><li>Significant experience working in sophisticated data environments in an engineering, design, and architecture capacity; including enterprise warehouses, marts, operational stores, and data lakes.</li><li>Experience in collaborating with data engineering &amp; database administrators.</li><li>Well-grounded knowledge of engineering and continuous delivery practices</li><li>Demonstrated ability to mentor, influence and partner with engineering, and product teams to deliver scalable robust data solutions.</li><li>Leads, mentors, and provides design and architecture for delivery and DBA teams.</li><li>Hands on experience Snowflake, PostgreSQL, NoSQL platforms is a plus.</li><li>Solid experience in driving Automation, Data Quality Security and Governance practices.</li><li>Current on event processing, Data API and recent emerging data technologies.</li><li>A strong influencer who can integrate effectively into the culture, combining facilitation skills with a results' orientation to deliver excellence and execution.</li><li>Demonstrated organizational savvy and maturity, for working effectively across different organizational units and business groups.</li><li>Good interpersonal and communication skills</li><li>Experienced ability to evaluate, prototype and recommend emerging Cloud data technologies and platforms from open source or vendors.</li></ul>The base salary range for this position is $126,000-255,000 USD per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director Cloud Data Architecture

<strong>Scrum Master </strong><br> <strong>The Role</strong><br> As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals.<br> <br> Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives!<br> <br> <strong>The Expertise and Skills You Bring </strong><br> <ul> <li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul> <br> <strong>The Team</strong><br> Fidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature <strong>high-impact delivery solutions, </strong>cultivate an <strong>empowered delivery culture</strong> with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward <strong>business agility. </strong>We arefocused on building a highly integrated organization, aimed at <strong>maximizing value</strong> <strong>delivery</strong> for Fidelity Brokerage. Our core capabilities include <em>delivery insights</em>, <em>delivery planning &amp; alignment </em>and <em>delivery coaching. </em><br> <br>

Agile Scrum Master

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an RPA and Data Analyst to work in Fidelity’s Charitable group in Westlake, TX! <h3>The Role</h3> <p>We are seeking a motivated Entry-Level Developer to support the development of Tableau dashboards using Snowflake as a data source, and to assist in building intelligent automation solutions using Power Automate RPA tools. This role requires foundational knowledge of SQL and experience with data visualization platforms such as Tableau, Power BI, or similar.</p> <p>The ideal candidate will contribute to designing, deploying, and maintaining automation and reporting solutions that enhance operational efficiency and enable data-driven decision-making across business units.</p> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Develop and maintain Tableau dashboards connected to Snowflake data sources.</li> <li>Assist in building and optimizing Power Automate flows for business process automation.</li> <li>Write and troubleshoot basic SQL queries for data extraction and transformation.</li> <li>Testing RPA and Dashboard data results to ensure accuracy</li> <li>Collaborate with business stakeholders to gather requirements and translate them into actionable reports and automation workflows.</li> <li>Support data quality checks and performance tuning of dashboards and flows.</li> <li>Document processes, workflows, and dashboard logic for future reference and scalability.</li> <li>Monitor existing RPA flows to ensure completion and addressing any issues that may come up</li> </ul> <p><strong>Required Qualifications</strong></p> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field (or equivalent experience).</li> <li>Basic proficiency in SQL (SELECT, JOIN, GROUP BY, etc.).</li> <li>Hands-on experience with Tableau or Power BI for report/dashboard development.</li> <li>Exposure to Power Automate or other RPA tools (e.g., Blue Prism, UiPath, Automation Anywhere).</li> <li>Understanding of Snowflake architecture and ability to connect it to BI tools.</li> <li>Strong analytical and problem-solving skills.</li> <li>Effective communication and documentation abilities.</li> </ul> <p><strong>Preferred Skills (Nice to Have)</strong></p> <ul> <li>Experience with other automation platforms or scripting languages.</li> <li>Familiarity with cloud platforms (e.g., Azure, AWS).</li> <li>Knowledge of data governance and security best practices.</li> <li>Ability to work in Agile or cross-functional teams.</li> </ul> <h3><strong>The Team</strong></h3> Fidelity Charitable is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity, established in 1991 with the mission to further the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Our culture is compassionate, empowered, and innovative. You will build a legacy, embody the vision of our founder, and shape the future of philanthropy. As part of Fidelity Charitable’s Data &amp; Shared Services Product Area, you will join a team responsible for the robust data ecosystem the Charity relies upon to deliver significant philanthropic benefit to our donors and non-profit organizations. Personally, you will have a key role in developing a culture of quality data, by embedding Data Quality principles in the Charity’s core business and technical functions.

RPA and Data Analyst

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an RPA Analyst to work in Fidelity’s Charitable group in Westlake, TX!</p> <h3>The Role</h3> <p>The Fidelity Charitable light automation analyst will be supporting Fidelity Charitable’ s operational teams with various automation and reporting/data needs. Your responsibilities will range from applying groundbreaking tools such as RPA, Power Automate, Tableau and others to ultimately help the teams achieve their goals.</p> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Drive customer experience for both internal and external partners </li><li>Experience with various light automation tools (RPA: Blue Prism, Power Automate, macro development) preferred. </li><li>Should be comfortable with SQL queries. </li><li>Minimum of 12 months’ experience in design, configuration, testing and support of automated processes and data reporting. </li><li>Experience working closely with business functions, developing, and analyzing requirements, creating test cases, and preparing reports, user guides, and other supporting materials. </li><li>Comfortable challenging the status quo and proposing new opportunities to business partners. </li><li>Excellent analytical and quantitative problem-solving skills; ability to interpret data to drive business decisions. </li><li>Demonstrate a high level of accuracy/attention to detail. </li><li>Ability to work independently and manage multiple projects, as well as collaborate within a team. </li></ul> <h3><strong>The Purpose of Your Role:</strong></h3> <ul> <li>Work with authorities and process owners across Fidelity Charitable to understand and assist with the development of their automated solution design, ensuring they deliver a solution that meets RPA/UDA technical requirements. </li><li>Assist businesses with opportunity assessments to identify and prioritize business processes that are potential candidates for automation. </li><li>Help business units retrieve necessary data and help to analyze. </li><li>Act as a central point of knowledge and control owner for automation capabilities and support the development and testing of proof-of-concept initiatives. </li><li>Provide support and resolution of any production incidents or outages related to automated solutions. </li><li>Fully and clearly document business processes. </li></ul> <h3><strong>The Team</strong></h3> <p>Fidelity Charitable is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity, established in 1991 with the mission to further the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Our culture is compassionate, empowered, and innovative. You will build a legacy, embody the vision of our founder, and shape the future of philanthropy. As part of Fidelity Charitable’s Data &amp; Shared Services Product Area, you will join a team responsible for the robust data ecosystem the Charity relies upon to deliver significant philanthropic benefit to our donors and non-profit organizations. Personally, you will have a key role in developing a culture of quality data, by embedding Data Quality principles in the Charity’s core business and technical functions.</p>

RPA Analyst

<strong>Technical Systems Analyst</strong><br> <strong>The Role</strong><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technical Systems Analyst in Westlake, TX<br> Fidelity’s Brokerage Recordkeepting Technology is looking for an experienced Technical Systems Analyst to lead the technical analysis and support of our application suite that delivers critical archived document management services to the enterprise. The team operates in an Agile environment, supporting both cloud-based and on-premise applications.<br> This role requires a blend of technical and business expertise. It requires collaboration with IT teams, Software Engineers, and Architects. You will work closely with the Engineering Lead to analyze and document Java and DB2 stored procedures and be able to discuss with our engineers how these processes work.<br> You will be expected to perform extensive code analysis and document functionality across multiple applications both API and batch based. You will create supporting artifacts including diagrams, JIRA stories and confluence pages. You will use your excellent written and oral communication skills to convey this information to technical audience.<br> <strong>The Expertise and Skills You Bring:</strong> <ul> <li>10+ years of total engineering experience with a minimum of 5 years in the role of a Systems Analyst </li><li>Analysis experience with complex enterprise-level, end-to-end processes in a Java and stored procedure based environment. </li><li>Experience with REST, SOAP API technologies and related tools such as Postman and Insomnia </li><li>Proficiency with JSON, Java, SQL and log analysis (Splunk, Datadog) </li><li>Experience with code analysis, repositories, and deployment strategies </li><li>Strong written and verbal communication skills: communicates clearly, concisely, and impactfully to influence others tailoring the information to the audience </li><li>Experience with solution design of new systems and the enhancement and modernization of legacy systems </li><li>Expertise in story writing, testing, creation of diagrams and product documentation </li><li>Ability to take complex features and break them into bodies of work, then break them down further into stories with well-defined business value and acceptance criteria </li><li>A highly curious and motivated learner with strong problem-solving skills </li><li>Takes initiative, finds solutions and follows through with minimal direction </li><li>Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability </li><li>Bachelor’s degree required, preferably in Business, Finance, Information Technology, or Management Information Systems </li><li>Prior experience as a Developer, QA or Support Engineer is a plus </li><li>Experience within the financial services industry is a plus </li><li>Cloud experience, particularly AWS, is a plus </li></ul> <strong>The Value You Deliver</strong> <ul> <li>Work with technology partners to define the scope of problems/issues, in terms of business and/or system requirements and processes </li><li>Translate complex business needs into clear, actionable requirements </li><li>Develop diagrams, story maps, user stories, and clearly convey technical information </li><li>Evaluate design of existing systems to understand their functionality, efficiency, reliability, performance, usage, and maintainability. Document and share this information with the organization </li><li>Collaborate with Agile team members to come up with comprehensive, cohesive solutions </li></ul>

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