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ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!IT&nbsp;Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.IT SUPPORT SPECIALISTBased onsite at Rocket Lab's Silver Spring, MD facility, The IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. Effective communication and world class support is vital to the success of this role.You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. &nbsp;This is carried out via on site desktop support, phone, IM, and email. You'll also be responsible for ensuring that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.WHAT YOU'LL GET TO DO:<ul><li>Provide quality IT support and service by interacting positively with our staff, answering inquiries, and effectively handling complaints.</li><li>Is an expert in finding a way to say yes.</li><li>Track and update support desk Incident, Request, Problem, and Change, Project tickets, and other documentation.</li><li>Provide assistance, training and guidance to new starters. Help identify ways that we can improve our onboarding process and experience.</li><li>Helps with problem research and documentation to provide workarounds and fixes.</li><li>Enable on time delivery of Production and Launch services through provision and support of IT systems and services.</li><li>Provide assistance, training and guidance to new starters.</li><li>Report on any new business requirements.</li><li>Participate in the Continuous Improvement Process; the ongoing effort to improve our service, IT Systems, and processes.</li><li>Assist in the development of new systems and networks.</li></ul>YOU'LL BRING THESE QUALIFICATIONS:<ul><li>High school diploma or GED and 1+ Years’ experience in an IT support or service role.</li><li>Basic understanding and experience in following a framework for service delivery such as ITIL.</li><li>Experience / knowledge of at least 2 of the below:<ul><li>Windows and/or Linux desktop operating systems.</li><li>Windows and/or Linux server (Ubuntu/Debian) enterprise environments.</li><li>virtualization technologies, public / private cloud.</li><li>Active Directory and Group Policy.</li><li>Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc</li><li>Modern web-based applications including hosting, troubleshooting, security, etc.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Cloud based technologies: Azure, AWS, O365, etc.</li></ul></li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.</li><li>Experience working in a high tech fast paced industry such as semi-conductor or aerospace industries supporting hardware/software engineers, labs and manufacturing.</li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>Outstanding attention to detail.</li><li>Ability to communicate and present complex and technical concepts and ideas to a general audience.</li><li>Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp; &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings.&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

IT Support Specialist

Reporting to the IT Director, the Computer Support Technician is primarily responsible for troubleshooting and resolving assigned technical issues. This role will provide outstanding internal customer service and technical support via email, in-person, and/or other communication platforms. The Technician is a customer-facing role that works in a fast-paced operational environment and is responsible for the initial triage and resolution of customer incidents or service requests and will be required to install, maintain, and troubleshoot software, hardware, peripherals, and equipment as well as analyze and fix software, hardware, and network-related problems reported by users. While not responsible for overall platform security, the Technician will contribute to platform security by following established procedures, maintaining the platform in compliance with established policies, and enforcing existing standards. The Technician will also be responsible for video conferencing equipment setup, troubleshooting, operation, and maintenance including audio systems, displays, and other miscellaneous AV –related conference room equipment or cabling.&nbsp;<h2>Essential Duties and Responsibilities</h2>Primary Duties<ul><li>Tier 1-2 tech support</li><li>Active Directory (Entra) user and device management/support</li><li>Microsoft 365 management/support</li><li>Google Workspace management/support</li><li>Inventory management and documentation</li></ul>Additional Responsibilities&nbsp;<ul><li>Respond to and resolve support requests/inquiries in a timely fashion utilizing established procedures and escalations.</li><li>Receive and document support requests/inquiries made to the IT Team via email, phone, walk-up, or other mechanisms, while logging and/or assigning those requests in our ticket management system.</li><li>Collaborate with the IT Team to manage/maintain device and platform security.</li><li>Collaborate with the IT Team to successfully complete projects on time.&nbsp;</li><li>Develop solutions addressing individual end-user problems and technical issues.</li><li>Collaborate with internal and external resources as necessary to achieve desired results.</li><li>Develop and maintain documentation including, but not limited to, inventory, standard operating procedures, equipment installation methodologies, project plans and environment configurations.</li><li>Provide timely and responsive support to end users in a courteous and professional manner.</li><li>Other duties as assigned.</li></ul><h2>Supervision Received and Exercised</h2>&nbsp;Position works under direct supervision of the Director, IT.&nbsp;<h2>Preferred Skills, Qualifications and Other Requirements</h2><ul><li>This role is technical:<ul><li>Ability to quickly learn new technologies; we frequently add new products and services to our environment.</li><li>Relevant industry-recognized certifications are a plus.</li><li>Experience with Microsoft 365 suite to include SharePoint, Exchange, and Azure Active Directory (Entra) is preferred, but not required.</li><li>Familiarity with common operating systems and software suites.</li></ul></li><li>This role also requires non-technical, interpersonal skills.<ul><li>Ability to provide consistently technical support in a patient and kind manner.</li><li>Ability to train users in new technologies and/or help them solve problems.</li><li>Excellent verbal, written, presentation and interpersonal skills.</li></ul></li><li>This role requires operational tempo and problem-solving skills:</li><li>Ability to independently assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.<ul><li>Extraordinary organizational and prioritization skills.</li><li>Ability to use good judgement to anticipate needs and complete tasks.</li><li>Initiative-taking with a strong work ethic.</li><li>Efficient at multitasking in a fast-paced and demanding environment.</li></ul></li><li>This role requires structure and attention to detail:<ul><li>Capable of accurately documenting activities performed in relevant systems using clear and detailed language.</li><li>Must be capable of consistently following established processes and work procedures for common, recurring tasks.</li><li>Capable of following instructions and responding well to directions.</li><li>Sensitive to deadlines and completes tasks on time.</li></ul></li><li>Must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.&nbsp;</li></ul><h2>Physical Requirements&nbsp;</h2>The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>Ability to access information using a computer for up to 4 hours at a time.</li><li>Requires sitting or standing at a desk for extended periods of time.</li><li>Requires mobility within the office.</li><li>Work will require occasional weekend and/or evening work, including on-call.</li></ul>Work Environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.Reasonable Accommodation.&nbsp;PIR will provide reasonable accommodation to the known physical or mental limitations of a qualified individual with a disability, unless doing so poses an undue hardship on the operation of the business.<h2>Equal Employment Opportunity, OSHA, and Harassment</h2>Public Interest Registry (PIR) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identification or genetics. In addition to federal law requirements, PIR complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfers, leaves of absence, compensation, and training.PIR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PIR’s employees to perform their job duties may result in discipline up to and including discharge.PIR provides a workplace free from recognized hazards and complies with standards, rules and regulations issued under the OSH Act.

Public Interest Registry 

Computer Support Technician

<h4>Overview</h4>LMI is seeking a Data Analyst to support our Intelligence Community client.LMI: Innovation at the Pace of Need™At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.&nbsp;<h4>Responsibilities</h4>Responsible for providing analytical support services to aid in planning and executing civilian pay. This includes maintaining key datasets in SQL Server database, providing ad hoc reporting, and developing interactive data visualizations.<ul><li>Collaborate with an integrated team of data analysts, and data engineers, and web developers to understand business processes, develop analytical requirements, identify key data elements, adhere to data protection guidelines, and interpret and communicate analytic results</li><li>Understand and analyze complex and organization-specific datasets to aid in planning and executing civilian pay</li><li>Define and develop techniques to integrate, consolidate, and structure data for analytical use.&nbsp;</li><li>Support the transformation of businesses process through automation</li><li>Transform data and analysis into informative visualizations and interactive dashboards using open-source and commercially available visualization and dashboard tools</li><li>Provide regular detailed reporting to management and customers&nbsp;</li><li>Advise on the interpretation and use of data analysis products, dashboards, and reports to non-technical customers</li></ul><h4>Qualifications</h4><ul><li>Bachelor’s degree in data science, mathematics, statistics, economics, computer science, engineering, or other related business or quantitative discipline is required.</li><li>Minimum 5 years in data analytics or related</li><li>Preferred experience with data science methods related to data architecture, data munging, data and feature engineering, and predictive analytics.</li><li>Experience working with programming languages like SQL and python (SQL required, python preferred)</li><li>Experience developing dashboards using Tableau, Qlik, Power BI, RShiny, plotly, and d3.js</li><li>Self-starter with the vision to independently identify opportunities for improvement through data analytics.&nbsp;</li><li>A true team player who maintains a positive attitude in a dynamic environment.</li><li>Excellent communication skills, written and oral</li><li>Proven ability to work with business customers and technical teams&nbsp;</li><li>Highly organized and able to manage multiple projects simultaneously&nbsp;</li><li>Excellent customer relationship management skills&nbsp;</li><li>Innovative problem-solving skills and ability to thrive in a fast-paced environment &nbsp;</li><li>Ability to work on client site in the NCR in Washington, D.C</li><li>This position requires an active security clearance at the TS/SCI level with polygraph; US citizenship required.&nbsp;</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Data Analyst - TS/SCI with Polygraph Required

The American Association for Justice (AAJ®) works to preserve the constitutional right to trial by jury and to make sure people have a fair chance to seek justice when they are injured by the negligence or misconduct of others - even when it means taking on the most powerful corporations.AAJ is seeking a&nbsp;Database and Web Developer&nbsp;for its Information Technology (IT) department. The Database and Web Developer is responsible for designing, coding, testing, debugging, and documenting software applications using the .NET framework.&nbsp; The Database and Web Developer will work closely with the Manager of Database &amp; Integrations, the Web Manger, and AAJ staff to deliver high-quality solutions that meet the organization' needs.Responsibilities:<ul><li>Develop, maintain, and support Association Management System (AMS, Community Brand/NetForum) and Content Management System (CMS, Sitecore) using the .NET framework.</li><li>Utilize APIs and/or web methods/web services to integrate the front-end web site with the back-end MS SQL database.&nbsp;</li><li>Collaborate with cross-functional teams to define, design, and develop new features and functions.</li><li>Write clean, scalable, and maintainable code following best practices and coding standards.</li><li>Perform unit testing and debugging to ensure software meets quality standards.</li><li>Troubleshoot issues, fix bugs, and improve application performance.</li><li>Develop documentation throughout the software development life cycle (SDLC).</li><li>Stay updated on the latest technologies and trends in software development.</li></ul>Qualifications:&nbsp;<ul><li>B.S. degree in Computer Science, Computer Engineering, Information Technology or Information Systems.</li><li>5+ years of experience as a .NET Developer or Software Engineer.</li><li>Experience with NetForum (AMS).</li><li>Experience with NetForum Enterprise Developer Toolkit and MVC Forms for NetForum Enterprise.</li><li>Experience with Sitecore (CMS).</li><li>Experience with Sitecore Experience XP platform.</li><li>Proficiency in C#, ASP.NET and the .NET framework.</li><li>Strong understanding of object-oriented programming principles.</li><li>Experience with ASP.NET, MVC, Web API, SOAP, and REST API.</li><li>Experience of MS SQL Server or other relational databases.</li><li>Familiarity with front-end technologies such as HTML, XML, CSS, JSON, JavaScript, and Bootstrap.</li><li>Strong understanding of software design and architecture.</li><li>Excellent problem-solving and analytical skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong communication and interpersonal skills.</li></ul>Salary Range:&nbsp;$105,600-$132,000Benefits and Perks for Working with AAJ:<ul><li>Hybrid work schedule, onsite Tuesday through Thursday and 100% remote work for the month of August (for most employees)</li><li>Comprehensive health insurance which includes, medical, dental, vision, life, disability, flexible spending account (FSA), and 401K with an employer match</li><li>Generous paid leave (e.g., vacation, sick, personal, parental), 11 federal holidays, and paid time off between Christmas and New Years</li><li>Subsidized metro transit and/or parking benefits</li><li>Professional development opportunities</li><li>Company social events</li><li>Office conveniently located ½ block from Gallery Place/Chinatown metro station in downtown Washington, DC</li></ul>AAJ is an Equal Opportunity Employer. No phone calls please!&nbsp;

American Association for Justice

Database and Web Developer

APHA is embarking on a major website redesign and CMS migration project starting summer 2024. The Senior Manager of Digital Content will lead this process with our partner agency.&nbsp;Provide oversight, support and direction to APHA internal and external Web initiatives. Is responsible for all technical and operational aspects of APHA’s web presence, internally and externally. Is the focal point that coordinates APHA web design, content and functionality, including accessibility compliance for persons with disabilities. Also responsible for ensuring the APHA website has a consistent voice, feel and approach. Play a lead role in defining content standards, content quality, content approach documents and processes that align with best practices. The Senior Manager of Digital Content will play a critical role in defining content categories, building on taxonomy and workflows with the content management system.&nbsp;Web management: Lead our process of researching needs, designing multiple easy to use and engaging websites (APHA.org, NPHW.org, PublicHealthNewswire.org and for the APHA Annual Meeting) and migrating content from our existing Sitecore sites to a Kentico CMS. Responsible for overall Web coordination and maintenance for the American Public Health Association. Demonstrate increasing familiarity and expertise over time with APHA’s Kentico CMS, which will host all APHA Web properties in 2025. Confer with units throughout APHA to develop and implement improved, Web-based business processes as required. Develop measures of success. Implement client/server security baselines recommended by software manufacturers and other security resources as needed. Monitor web traffic, performance and capacity using Google Analytics 4, Google Search Console and other tools to identify, prevent and resolve issues. Work cooperatively with IT staff on interface and coordination issues. Review and approves requests for user accounts on APHA web platforms. Co-leads, with the Senior Manager of Marketing, APHA’s E-Commerce Team to troubleshoot and improve user interface, especially in regard to monetary transactions. Ensure that sensitive information or other APHA Intellectual Property is not inadvertently released. Editorial content development: Review, edit and approve staff-generated editorial content for APHA website before it goes live. Plan and create editorial content for APHA’s websites. Take lead in establishing and enforcing style guide and editorial procedures for written elements of the APHA website, including style and tone. Provide constructive feedback and coaching to staff on creating web-friendly editorial content. Review web content for consistent voice, AP style, Association style, grammatical, spelling and typographic errors with accuracy and speed. Content strategy: Determine what editorial content on the APHA website should be prioritized by actively staying abreast of APHA activities and priorities and strategizing how such work should be presented online. Develop innovative solutions for content presentation, including working with content management requirements such as workflow and categorization. May perform content audits, gap analysis and content migration plans. Ensure proactive content governance and maintenance processes, to ensure consistency, timeliness, accuracy and relevance. Analyze, test and implement website content. General communications: Part of APHA’s Editorial Review team, helping as needed with the review of organization materials for grammar, AP style and APHA voice. Work on other Communications and Marketing Department assignments and projects as needed.Bachelor’s degree and 4-6 years’ experience with editorial content development, editing, writing for the Web and content strategy. Understanding of content management systems and direct experience with content management system workflow. Ability to articulate approach and establish position for content direction essential. Ability to manage multiple projects at once with attention to detail and follow-through concurrently to meet overlapping deadlines. Works well independently but participates actively as a team member and can collaborate with a variety of functional groups and communicate constructively with others. Ability to prioritize short-term projects and long-term goals, organize time and identify resources for projects. Basic knowledge of HTML, CSS, Microsoft Office,&nbsp;Sitecore, Kentico, Google Analytics 4 and Web graphics products, database issues and appropriate Web and network analysis utilities. Demonstrated understanding of web best practices. Strong verbal and written communication skills with excellent grammar, editorial, proofreading and AP style skills a plus. Experience with writing for the web in a public health/health care environment a plus. Personal organization and project-oriented skills are a must. Must be able to work occasional evenings and weekend work as job duties or projects require it; required to travel to the Annual Meeting and willing to attend APHA related meetings. Requires occasional lifting and moving to 25 lbs.Position is based in downtown DC near several metro stations.&nbsp; Hybrid work environment.&nbsp;Hours: 35 hours a week, full-time, Monday - Friday (daytime).&nbsp; Number of openings: 1.Applicants who meet the requirements and are interested in being considered for this position should submit the following information at:&nbsp;<a href="https://careers-apha.icims.com" target="_blank">https://careers-apha.icims.com</a>.&nbsp;<ul><li>Cover letter;</li><li>Resume;</li><li>A writing sample;</li><li>Salary requirement;</li><li>At least 2 supervisory references and 1 professional reference (name, title, company name and phone number and email).</li></ul>Vaccination Policy: New Hires and Employees must adhere to APHA COVID-19 Vaccination Mandate Policy.CLOSING DATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Open Until FilledGRADE:&nbsp;&nbsp;&nbsp; 8 – exemptSALARY RANGE:&nbsp;&nbsp;&nbsp; $76,128 - $95,160 (salary commensurate with experience &amp; job role). APHA offers a competitive salary and excellent benefits.EEO/AA/VETS/DISABILITY.&nbsp;APHA is strongly and actively committed to diversity in its workplace.

American Public Health Association

Senior Manager of Digital Content

The hiring range for this role is: &nbsp;92,086.00 - 129,145.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holiday medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.The Senior Data Analyst, Adoption and Impact Measurement leads and performs all aspects of data collection, analysis, and reporting needed to measure the adoption and impact of digital experiences, including enabling tracking and monitoring of web activity for Federal Employee Program (FEP) digital tools and services. They ensure digital analytics tracking is enabled for digital tools and services owned by internal and external stakeholders. They provide reporting and insights related to how members are interacting with FEP digital tools and services to internal stakeholders that inform roadmap decisions and feature enhancements. They are responsible for reporting on key results and digital performance measurements.Primary Job FunctionsEnable Digital Analytics Reporting and Tracking<ul><li>Implements, manages and maintains tracking across FEP digital tools and services using web analytics and tag manager tools to measure various initiatives.</li><li>Implements, manages and maintains tracking across FEP and vendor call centers.</li><li>Gathers data and reports on all FEP digital tools and services.</li><li>Defines and participates in the prioritization of user stories to ensure all new functionality for upcoming releases are tagged to enable measurement and tracking.</li><li>Collaborates with stakeholders to investigate and resolve any data discrepancies.</li><li>Collaborates with development teams to resolve any network or defects in data.</li><li>Supports pre- and post-release data validation activities.</li><li>Identifies data gaps in measuring the end-to-end consumer journey and recommend fixes.</li><li>Performs data quality audits and collaborates with cross-functional teams to address and issues.</li><li>Participates in agile ceremonies.</li><li>Conducts user management activities for web analytics, tag manager, and visualization tools access.</li></ul> Product Performance<ul><li>Collaborates with FEP teams and vendors to collect, analyze and report data on product performance on a daily, weekly or monthly basis.</li><li>Conduct targeted experiments, which includes measuring, analyzing, and providing insights on targeted product performance to assist in product planning and to identify problem/opportunity areas requiring deeper investigation or action.</li></ul> Program Performance<ul><li>Provides key result patterns and trends reporting to business stakeholders.</li><li>Develops reports to assess trends across FEP products and to enable circulation of information.</li><li>Participates in cross-functional initiatives related to the management and use of data in the organization.</li><li>Provides best-practices, business cases, and measurement findings for Plan and FEP leadership forums.</li></ul> Data Visualization and Reporting<ul><li>Develops reports and dashboards to monitor operational and program performance.</li><li>Clearly communicate trends, patterns, and insights for stakeholders through presentations.</li><li>Collaborates with stakeholders to identify appropriate data sources and provide timely, meaningful and accurate reports.</li></ul> Ad-Hoc Report and Outcome Studies<ul><li>Develops and conducts ad-hoc outcome studies to derive value-based insights.</li><li>Supports ad-hoc reporting needs.</li></ul>Education, Experience, and CertificationEducation: Required: Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or equivalent work experience in similar work environmentExperience:Required:<ul><li>4 years experience a similar role including advanced data collection, analytics, and reporting</li><li>4 years experience in creating visualization dashboards using web analytics tools (e.g., Tableau, Google Analytics)</li><li>3 years experience implementing web tagging for digital tools and services (e.g., Google Tag Manager)</li><li>3 years experience working with technical teams in an agile development environment</li></ul>Preferred:<ul><li>2 years experience with predictive analytics development and analysis</li></ul> Certifications: Preferred:<ul><li>Web Analytics and Tagging Tools Certification (e.g., Google Analytics and Google Tag Manager)</li><li>Data Visualization Tool Certification (e.g., Tableau)</li></ul> Knowledge, Skills, and Abilities<ul><li>Proficiency in using the Microsoft Office Suite, specifically Word, PowerPoint and Visio.</li><li>Proficiency in using Microsoft Excel including creating macros, pivot tables and charts/graphs.</li><li>Proficiency in using data visualization tools (e.g., Tableau) including API integration, OLAP design, visual design, statistics, forecasting and advanced research methods.</li><li>Proficiency in Firebase analytics reporting including building custom reports and dashboards.</li><li>Multi-tasking and analytical skills.</li><li>Written and oral communication skills and the ability to interact positively with all levels of the organization.</li><li>General understanding and use of SharePoint application.</li><li>Ability to proactively anticipate needs, events, and activities, as well as the ability to identify the appropriate parties required to achieve the desired end results.</li><li>Ability to prioritize workflow and exercise independent judgment.</li><li>Demonstrated organization and follow through skills.</li><li>Proven ability to work effectively both independently and in a team-based environment.</li><li>Demonstrated willingness to be flexible and adaptable to changing priorities.</li><li>The ability to establish and maintain high level customer trust and confidence.</li><li>Attention to detail.</li><li>Proven ability to simplify complex information to communicate trends, patterns, and insights to all audiences both orally and visually.</li><li>Ability to deliver under tight deadlines.</li></ul> Revenue Responsibility: NoBudget Responsibility: NoPeople Management: NoTravel Requirements: up to 10% No#LI-Hybrid

Blue Cross Blue Shield Association

Senior Data Analyst

<h4>Overview</h4>LMI is seeking a Senior Survey Analyst to support our intelligence community client.LMI is a leading consultancy dedicated to empowering a future-ready, high-performing government. With expertise in digital and analytic solutions, logistics, and management advisory services, we deliver integrated capabilities tailored to our customers’ unique mission needs. Founded in 1961 to tackle complex logistics management challenges for the Department of Defense, LMI continues to drive growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.LMI has been named a 2022 #TopWorkplace in the United States by Top Workplaces, underscoring our commitment to a people-centered culture.<h4>Responsibilities</h4><ul><li>Provide annual cradle-to-grave survey support, including survey design, development, implementation, analysis, and visual data articulation of survey data.</li><li>Conduct annual workforce engagement survey; provide regular and ad hoc analyses.</li><li>Coordinate with external agencies to ensure that agency implementation meets annual survey requirements.</li><li>Create planning, analysis, and briefing materials related to survey results and initiative.</li><li>Provide day-to-day support to survey participants with log-in issues, content-related questions, reminders, extensions, etc.</li><li>Conduct survey data analysis; clean data, aggregate multiple sources, and design finished products. </li><li>Produce qualitative and quantitative reports on survey responses.</li></ul><h4>Qualifications</h4>Required:<ul><li>Bachelor’s degree in social science, statistics, business data analytics, or related discipline.</li><li>7+ years of experience in data, survey, or business analytics.</li><li>Knowledge of survey statistics and survey methodology.</li><li>Experience in deploying and conducting analysis with employee surveys across a a myriad of mediums (LimeSurvey). &nbsp;</li><li>Working familiarity with Tableau, strong Excel skills, and ability to readily perform people analytics inquiries on behalf of Senior leaders preferred.&nbsp;</li><li>Strong critical thinking, data examination, and analytical skills.</li><li>Experience with survey collection software (Qualtrics, LimeSurvey, etc.)</li><li>Proficiency in data analysis languages such as SQL, Python, R, or SPSS.</li><li>Experience in developing, disseminating, and analyzing surveys.</li><li>Knowledge of and comfort working in excel.</li><li>Self-starter with the ability to independently identify opportunities for improvement through data analytics.</li><li>Strong team player with excellent communication skills, both written and oral.</li><li>Proven ability to work with business customers and technical teams.</li><li>Highly organized with the capability to manage multiple projects simultaneously.</li><li>Excellent customer relationship management skills.</li><li>Innovative problem-solving skills and ability to thrive in a fast-paced environment.</li><li>Ability to work on client site in the NCR in Washington, D.C.; Reston, VA; or College Park, MD.</li><li>Active security clearance at the TS/SCI level with the ability/willingness to receive a polygraph. Current polygraph preferred.</li></ul>Desired:<ul><li>Master's degree or higher.</li><li>Experience developing surveys using LimeSurvey.</li><li>Previous management consulting experience.</li><li>Experience analyzing unstructured text.</li><li>Experience with deploying and maintaining models in production.</li><li>Previous experience with people analytics.</li><li>Experience developing dashboards using tools such as Tableau.</li><li>Demonstrated project management experience.</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Survey Data Analyst - TS/SCI Required

<h4>Overview</h4>LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established as a private, not-for-profit organization in 1961, LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. We believe government can make a difference, and we seek talented, hardworking people who share that conviction.The ideal candidate will serve in a full-time client facing role as a production and design officer for an Intelligence Community (IC) client providing technical publication support, such as desktop publishing, copy-editing content finished intelligence; coordinating with analysts, graphic designers, cartographers, and fellow editors; and supporting the enforcement and clarification of tradecraft standards.<h4>Responsibilities</h4>LMI is looking for a Web-Based Service Specialist/ User Experience (UX) Specialist to publish content to DS internal and Agency-wide websites, as well as develop new sections or content for OS-related websites (with a focus on the UX/UI, including full site design and coding updates, as needed). In addition, use ofthe JOOMLA ACYmailing system to disseminate email communications to DS audiences will be used.Execute strategic and tactical website designs, updates, and published products aimed at improving communications within DS and throughout the Agency workforce.<ul><li>One DS FTE shall work closely with DS Communications graphic designers to layout and design communications, including the DS weekly Bulletin, for electronic dissemination to DS audiences.</li><li>Publish weekly, monthly, and intermittent communications products on the DS website, based on determined publishing schedule</li><li>Disseminate weekly, monthly, and intermittent communications to the DS workforce via the JOOMLA ACY mailing system, based on determined publishing schedule.</li><li>Work with DS Communications Team and other stakeholders to update DS­related web products, including specialized sites or pages for events or communications campaigns.</li><li>Connduct website usability, accessibility, and functionality testing; gather periodic website metrics and make change recommendations based on user behavior; working closely with other DS communications officers, monitor websites for up-to-date content and make recommendations for areas of content update and renewal. Develop business processes and an auditing system to ensure that web and digital content remain updated. Conduct surveys to evaluate the success of digital content and messaging and revise website strategy accordingly.</li><li>Assist with all event-related communications and taskings to plan and fully execute Directorate-level events.</li><li>Work under the day-to-day direction of the Chief ofDS Communications and the DS Chief of Staff.</li><li>Attend regular meetings to assess progress and products to review revisions and altered directions. Attend a variety of meetings-some regularly scheduled and some iteratively held-as directed by those above to whom the contractors are accountable.</li><li>Produce articles; briefings; emails; web postings; other multimedia content; and meetings minutes, decisions, and actions for further attention.</li></ul><h4>Qualifications</h4><ul><li>Extensive experience with frontend and web application development and support during the development process, including web page hierarchy and organization.</li><li>Extensive frontend web development experience that focuses on user experience/user interface (UX/UI), making information easily accessible and engaging for a user.</li><li>Minimum of 2 years of experience with HTML5/CSS3, SASS, and/or JavaScript.</li><li>Minimum of 2 years of experience using SharePoint, Word press, and/or Joomla.</li><li>Minimum of 1 year of experience using the Adobe Creative Suite to produce a variety of web­related visuals.</li><li>Understanding of cloud-based infrastructure and automation, including A WS, CloudFormation, CloudWatch, and S3.</li><li>Minimum of 2 years of experience working with designers to create complex custom user interfaces and interactive experience</li><li>Publish and post web content in a variety of formats, including web articles, videos, and audio stories/Podcasts, with a focus on accessibility (for example, adding closed captioning to finalized videos).</li><li>Experience with ADA accessibility standards and building web platforms that are accessible.</li><li>Excellent organizational skills and superb attention to detail.</li><li>Exercise tact, diplomacy, sound judgment, personal integrity, and discretion.</li><li>Work independently and effectively with personnel at all levels in a team environment.</li><li>Develop plans and solutions to resolve problems and issues.</li><li>Effectively plan workload, meet established deliverables, and manage competing priorities.</li><li>Operate effectively in a dynamic, multitasking environment and change task focus quickly, with a strong commitment to customer satisfaction.</li><li> Familiarity with corporate communications or implementing corporate change efforts using the web interface as a communications tool.</li><li>TS/SCI with Polygraph required.</li></ul> <h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Web Developer - TS/SCI with Polygraph Required

<h4>Overview</h4>LMI: Innovation at the Pace of Need™At LMI, we’re reimagining the path from insight to outcome at the new speed of possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.&nbsp;LMI seeks a&nbsp;senior data analyst&nbsp;to support a federal program management office in the National Capital Region. Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. As part of our high-performing team, you will augment our vital work to provide “eyes and ears” technology to protect our nation.<h4>Responsibilities</h4>You will provide data analytics for integrated project reporting and analysis to support our client’s programs charged with planning, acquiring, and managing the operation of technology and capabilities to keep our borders safe and facilitate travel and trade. Representative responsibilities:<ul><li>Collaborate with the integrated project team to compile, collate, integrate, and transform large sets of data into simplified, meaningful, and actionable trends and visualizations.</li><li>Use data analytics to develop, populate, and analyze dashboards for transparent, real-time project, program, and portfolio measurement results and metrics.</li><li>Route analyses, dashboards and performance measures to executives and managers to inform strategies and decisions.</li><li>Access and manipulate data from multiple systems and platforms</li><li>Identify interrelations and connect data and information across modern techniques.</li><li>Support the maturation of data quality.</li><li>Support the transformation of business process through automation.</li><li>Analyze program and project cost, schedule, technical performance, and quality data for trends and issues common across the program management office to identify areas needing management attention or new strategies and opportunities to improve.</li><li>Understand business problems and opportunities in the context of the requirements and recommend solutions that enable achievement of reporting goals.</li><li>Draw upon a full range of Tableau and/or Microsoft Power BI features to design, develop, enhance, and support Tableau visualizations including, but not limited to, highly interactive dashboards, scorecards, and reports; schedule/automate data refresh using Tableau Desktop and Tableau Server.</li><li>Maximize impact and utility of visualization products and enable automation where possible.</li><li>Identify and resolve dashboard-related issues.</li></ul><h4>Qualifications</h4>Required:<ul><li>Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; active U.S. Customs and Border Protection background investigation preferred. Please note that only U.S. citizens are eligible for a suitability determination.</li><li>Bachelors degree required. Degree in computer science, engineering, data science, operations research, industrial engineering, mathematics, or a related discipline preferred.</li><li>3-5+ years of related experience required.</li><li>High level of proficiency using/creating Tableau, Qlik, and/or Microsoft Power BI dashboards, workbooks, and databases; using data to drive business decisions; and building effective and engaging visualizations.</li><li>Self-starter with the vision to independently identify opportunities for improvement through data analytics.</li><li>Experience visualizing data through the creation of dashboards and balanced scorecards summarizing organization performance using data analytics tools (e.g., Tableau, Microsoft Power BI) in collaboration with others as well as independently.</li><li>Expertise in building and cleaning databases from multiple data sources, combining cost and performance information.</li><li>Experience with developing queries for routine data requests and reports.</li><li>Statistical analysis experience.</li><li>Experience creating formulas within PowerBI/Tableau/Qlik.</li><li>Experience with Power Query when creating dashboards.</li><li>Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, ServiceNow, and SharePoint.</li><li>A true team player who maintains a positive attitude in a dynamic environment.</li><li>Experience with building, implementing, and supporting complex Tableau and/or Microsoft Power BI visualizations</li><li>Demonstrated ability to understand technical concepts and structure research that simplify these concepts.</li><li>Strong cross-cultural communication, collaboration, and organizational skills with an ability to thrive in a fast-paced environment.</li></ul>Desired:<ul><li>Tableau, Microsoft Power BI, or Qlik certification a plus.</li><li>Experience utilizing Data Analysis Expressions (DAX) in PowerBI.</li><li>Experience with SQL. </li><li>Previous work with CBP is a plus.</li><li>A current and fully-adjudicated CBP Background Investigation (BI) is a plus.</li><li>Masters degree preferred.</li><li>5-7+ years of experience preferred.</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Data Analyst (U.S. Customs & Border Protection)

<h4>Overview</h4>LMI is seeking a Senior Data Analyst/Data Scientist to support our Intelligence Community client.LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.LMI has been named a 2022 #TopWorkplace in the United States by Top Workplaces!&nbsp;We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!<h4>Responsibilities</h4>Responsible for providing advanced data analytics and predictive strategic workforce planning via on-demand, intuitive web-based capabilities and reporting.<ul><li>Collaborate with an integrated team of data scientists, data analysts, and HR functional SMEs to understand business processes, develop analytical requirements, identify key data elements, adhere to data protection guidelines, and interpret and communicate analytic results </li><li>Understand and analyze complex and organization-specific datasets.</li><li>Define and develop techniques to integrate, consolidate, and structure data for analytical use.&nbsp;</li><li>Support the maturation of data quality</li><li>Support the transformation of businesses process through automation</li><li>Transform data and analysis into informative visualizations and interactive dashboards using open-source and commercially available visualization and dashboard tools</li><li>Provide regular detailed reporting to management and customers&nbsp;</li><li>Advise on the interpretation and use of data analysis products, dashboards and reports to non-technical customers</li><li>Assist the development of junior data scientists through technical mentoring, code review, and other assistance.</li><li>The data scientist will need the ability to work in teams and independently</li><li>Identify, propose, and assist in the development of future analytics products based on the data pipeline to assist customers in gaining value from the data products.</li></ul><h4>Qualifications</h4>Required:<ul><li>Bachelor’s degree in science, engineering, mathematics, computer science, economics, data analytics, or other related business or quantitative discipline</li><li>7+ years experience in data or business analytics&nbsp;</li><li>High level of competency with data science/analysis coding languages like SQL, Python, or R </li><li>Experience developing dashboards using Tableau, Qlik, Power BI, RShiny, plotly, or d3.js</li><li>Experience with data science methods related to data architecture, data munging, data and feature engineering, and predictive analytics.</li><li>Self-starter with the vision to independently identify opportunities for improvement through data analytics</li><li>A true team player who maintains a positive attitude in a dynamic environment</li><li>Excellent communication skills, written and oral</li><li>Proven ability to work with business customers and technical teams&nbsp;</li><li>Highly organized and able to manage multiple projects simultaneously&nbsp;</li><li>Excellent customer relationship management skills&nbsp;</li><li>Innovative problem-solving skills and ability to thrive in a fast-paced environment &nbsp;</li><li>Ability to work on client site in the NCR in Washington, D.C.; Reston, VA; or College Park, MD </li><li>This position requires an active security clearance at the TS/SCI level with the ability/willingness to receive a polygraph. Current polygraph preferred.</li></ul>Desired:<ul><li>Masters degree or higher</li><li>Experience using python libraries to build machine learning models like regression models and decision trees</li><li>Experience with version control software like Git</li><li>Management consulting experience desired&nbsp;</li><li>Experience working with unstructured text and natural language processing</li><li>Experience with deploying and maintaining models in production</li><li>Previous experience with people analytics</li></ul>#LI-SH1<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

10 IT / Computer Engineering Jobs in Washington, DC, USA