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<h4>Introduction</h4> Are you an innovative Information Technology professional looking for the next step in your career? If so, we encourage you to read the posting below and apply today! The&nbsp;State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is seeking applications from experienced individuals for the position of&nbsp;Customer Success Manager (Information Technology Manager 2)&nbsp;primarily in service to the Department of Emergency Management and Public Protections (DESPP).&nbsp; WHAT WE OFFER <ul><li>Visit our&nbsp;newState Employee Benefits Overview&nbsp;page!</li><li>The opportunity to work for a Forbes top company: 'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule</li><li>Professional growth and development opportunities</li><li>A healthy&nbsp;work/life balanceto all employees</li></ul> POSITION HIGHLIGHTS <ul><li>Full time, 40 hours per week</li><li>Monday through Friday schedule</li><li>Standard hours 8:00 am to 5:00 pm with some flexibility based on operational needs</li><li>Located at 1111 Country Club Road, Middletown, CT 06457</li><li>This hybrid position is eligible to apply for telework in accordance with the Telework Policy. The Policy can be found&nbsp;HERE.&nbsp;&nbsp;</li></ul> THE ROLE Reporting to the Deputy Director of Agency Success, you will have responsibility for ensuring agencies get their business needs met through technology solutions. In your role, you will work directly with agency and BITS leadership. You will be embedded within an agency to understand and support the mission of the agency and serve as the primary point of contact for the agency into BITS. The Customer Success Manager will assist agencies with a strategic approach to meet agency needs and solve problems and represent their interests and priorities within BITS. Customer Success Managers may cover multiple agencies. Customer Success Manager duties include: <ul><li>Serve as a strategic partner with their assigned agency or agencies&nbsp;</li><li>Align information technology planning with the business strategy</li><li>Responsible for managing the relationship between agency leaders and BITS</li><li>Interface regularly with agency leadership</li><li>Distributing communication to and from BITS and agencies, including priorities, status, customer satisfaction and more</li><li>Building an in-depth understanding of agency goals, business, standards, policies and mission</li><li>Acting as the agency's direct point of contact and escalation with BITS</li><li>Work closely with agency and BITS management to ensure we meet the agencies' needs</li><li>Growing and developing a team of applications experts to better serve our customers</li><li>Overseeing application development, production support and quality assurance IT staff in service of the agencies</li><li>Facilitating agency initiatives and projects through architecture, digital and governance process</li><li>Devising creative solutions on how to leverage technology to meet business needs</li><li>Coordinate the use of key people, resources, technologies, process, and capabilities to reach agency strategic goals</li><li>Manage IT budget and purchasing in coordination with agency fiscal teams</li><li>Set an example by acting in ways that are consistent with shared department values</li></ul> WHO WE ARE The&nbsp;State of Connecticut&nbsp;has centralized its Human Resources function with the following goals: <ul><li>Support Connecticut's Growth -&nbsp;To serve our citizens, businesses, state agencies and other branches of government by providing the highest quality services at the lowest possible cost.</li><li>Drive Continuous Innovation -&nbsp;To increase the efficiency and effectiveness of state government using best practices from the public and private sectors.</li><li>Provide Rewarding Careers -&nbsp;To attract and retain a workforce of hardworking, dedicated public servants committed to leading our phenomenal state forward.</li></ul> Watch the video below to see what it's like to be a State of CT employee! <h4>Selection Plan</h4> Check out our&nbsp;Applicant Tips on How to Apply!&nbsp;Need more resources? Visit our&nbsp;Applicant Reference Library&nbsp;for additional support throughout the recruitment process.&nbsp; &nbsp; BEFORE YOU APPLY: <ul><li>Meet Minimum Qualifications:&nbsp;Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. &nbsp;</li><li>Educational Credits:&nbsp;List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting.</li><li>Resume Policy:&nbsp;Per&nbsp;Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission:&nbsp;All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. &nbsp;Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.&nbsp;</li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>Note:&nbsp;The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul> AFTER YOU APPLY: <ul><li>Referral Questions:&nbsp;This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp;&nbsp;&nbsp;</li><li>Prepare For An Interview:&nbsp;Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful&nbsp;Interview Preparation Guide&nbsp;to make the best impression!&nbsp;</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;&nbsp;</li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at&nbsp;<a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at&nbsp;<a href="mailto:Jasmyn.Raymond@ct.gov" target="_blank">Jasmyn.Raymond@ct.gov</a>.&nbsp; Join the State of Connecticut and take your next career step with confidence! <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> Within a state agency information technology division this class is accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location; responsible for meeting all data processing or information technology needs of the respective unit, division, function or location;&nbsp;</li><li>Establishes priorities for systems development and information technology projects in accordance with agency requirements;&nbsp;</li><li>Coordinates, plans and manages solution architecture projects;&nbsp;</li><li>Directs the planning, design and implementation of complex storage solution configuration;&nbsp;</li><li>Develops plans for future utilization information technology services in the overall agency program;&nbsp;</li><li>Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies;&nbsp;</li><li>Aligns information technology planning with the business strategy;&nbsp;</li><li>Leads and influences the development of standards and decisions regarding changes to systems/applications;&nbsp;</li><li>Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support;&nbsp;</li><li>Oversees information technology projects from conception to completion;&nbsp;</li><li>Works with leadership team to maximize cross-team contributions;&nbsp;</li><li>Leads information technology operations to ensure exceptional quality and timely response to all customer service issues;&nbsp;</li><li>Interfaces regularly with clients/customers;&nbsp;</li><li>Stays abreast of local, regional and national industry trends;&nbsp;</li><li>Understands the major economic, political, technological and competitive trends affecting technology;&nbsp;</li><li>To capture competitive advantages, searches out challenging opportunities to change, grow, innovate and improve;&nbsp;</li><li>Compares information technology with those of significant competitors and makes appropriate adjustments;&nbsp;</li><li>Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals;&nbsp;</li><li>Sets an example by acting in ways that are consistent with shared department values;&nbsp;</li><li>Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision;&nbsp;</li><li>Strengthens staff by providing choice, developing competence and offering visible support;&nbsp;</li><li>Focuses on continuous learning for self and staff;&nbsp;</li><li>Actively acknowledges individual and team accomplishments;&nbsp;</li><li>Leverages technological solutions to meet business needs;</li><li>Leads the recruitment and hiring of staff, including outreach, interview and selection</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.</li><li>Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.</li><li>Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.</li><li>Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.</li><li>Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.</li><li>Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.</li><li>Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity. NOTE: For state employees this experience is interpreted to be two (2) years at the level of an Information Technology Supervisor or one (1) year at the level of an Information Technology Manager 1 or Agency Information Technology Manager. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.</li><li>A Master’s degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience managing relationships between business leaders and Information Technology.</li><li>Experience as a strategic partner.</li><li>Experience leading an applications team.</li><li>Experience managing a portfolio of information technology (IT) application projects.</li><li>Experience problem-solving, decision making, and negotiating.</li><li>Experience communicating to all levels including executive leadership.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.</li><li>Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).</li><li>The Solutions Architect is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Customer Success Manager(Information Technology Manager 2)

Information Technology Analyst 2 (40 Hour)(Hybrid)

GIS Database Engineer(Information Technology Analyst 2 (40 Hour))

POSITION:&nbsp;Assistant Principal, Pathways Academy of Technology and Design (Grades 9-12)REPORTS TO: Principal of the School and/or the Superintendent of Schools’ designeePOSITION SUMMARY:&nbsp;Hartford Public Schools seeks a dynamic Assistant Principal, who has a passion for educating children, a commitment to closing achievement gaps, and an ability to maximize learning for all students. We welcome applications from innovative professionals dedicated to urban education who understand students' diverse academic, social, and emotional needs.The Assistant Principal will:&nbsp;<ul><li>Design, organize, and model effective instruction, communication, discipline, and intervention strategies</li><li>Promote a positive school culture and climate</li><li>Assume all administrative and supervisory duties in the principal's absence</li></ul>Ideal candidates will have a proven track record in providing strong instructional leadership focused on student-centered learning. Preferred candidates will also have demonstrated success in building strong relationships and engaging students, staff, and families to promote equity and excellence.&nbsp;Additionally, robust skills using Google Suite, PowerSchool, and Microsoft Office Suite are essential.&nbsp;To learn more about Pathways Academy of Technology and Design, please visit here.&nbsp;RESPONSIBILITIES INCLUDE:<ul><li>Formulating philosophy and school policy</li><li>Evaluating school program and staff</li><li>Communicating philosophy, policy, and program</li><li>Recommending changes in programming</li><li>Working directly with instructional staff in improving programs for students</li><li>Assessing the needs of students for the improvement of instruction</li><li>Defining assignments and duties of specialized staff</li><li>Notifying the principal of any vacancies and/or transfers</li><li>Recommending to principal the best possible candidates for teaching positions</li><li>Organizing staff for maximum effectiveness and high morale</li><li>Ensuring that the school is community oriented</li><li>Making budgetary recommendations</li><li>Providing timely reports as requested</li><li>Implementing contracts and communicating with bargaining unit members</li><li>Providing effective supervision of all personnel for whom there is supervisory responsibility</li><li>Interpreting department policies and programs to school personnel, parents, and communities</li><li>Maintaining liaison, as appropriate, with public and private agencies</li><li>Maintaining a leadership role in the implementation of applicable Federal/State regulations and guidelines</li><li>Assisting in the development of the Plan for School Excellence and Accountability (school improvement plan)</li><li>Being knowledgeable of potential sources of fiscal support for department programs and participating in the development of proposals for special funding</li><li>Adhering to established Board of Education policies and administrative regulations</li><li>Performing assigned duties that may be beyond the regular work day that are school related.&nbsp;These duties, excluding those that are paid duties, shall be distributed as fairly and as equitably as possible among administrators.</li><li>Performing additional tasks as assigned by the Principal and/or the Superintendent’s designee</li></ul>QUALIFICATIONS/SKILLS/ABILITIES OF THE IDEAL CANDIDATE:<ul><li>Instructional experience at the secondary level in urban/multi-cultural settings</li><li>Knowledge of and experience with the needs and opportunities of magnet schools</li><li>Strong and collaborative leadership with an honest, transparent, and inclusive style&nbsp;that supports high student outcomes and educational excellence</li><li>Outstanding and visible communication skills with the ability to foster strong relationships with all members of the school community (students, teachers, families) and community at large</li><li>Demonstrated experience in fostering a positive school culture and climate</li><li>Unwavering commitment to high academic achievement, social-emotional, and whole child development of all students</li><li>Ability to maintain poise, adaptability, and flexibility in a fast-paced educational environment</li><li>High level of personal accountability for student growth, academic results, and staff performance</li><li>Record of success leading and motivating adults (as a grade-level/dept. chair, coach, or administrator)</li><li>Knowledge of pedagogy for development of curriculum and assessment that supports student learning</li><li>Persistent use of data and researched-based focus on student achievement</li><li>Demonstrated equitable leadership practices that impacted instruction, culture, and climate</li><li>Knowledge of financial management</li><li>Ability to work cooperatively with all school stakeholders toward a common goal</li><li>Operate with proficiency assigned software programs including Google Suite, PowerSchool, and Microsoft Office </li><li>Demonstrated understanding of, experience in, and commitment to the integration of technology into the curriculum and instruction to facilitate student learning&nbsp;</li><li>Ability to inspire excellence in others</li></ul>CERTIFICATION REQUIREMENTS:&nbsp;Connecticut Certification in Intermediate Administration or Supervision (092)SALARY AND TERMS OF EMPLOYMENT:&nbsp;Salary is in accordance with the Hartford Principals’ and Supervisors’ Association’s 2024-2025 Schedule:&nbsp;Assistant Principal Groups 7, 8, and 9, $123,976 - $138,863 (213-day work year).&nbsp;UNION AFFILIATION:&nbsp;Hartford Principals’ and Supervisors’ Association (HPSA);&nbsp;To learn more about the collective bargaining agreement please click here.&nbsp;APPLICATION PROCEDURE:&nbsp;To be considered, all internal and external applicants must fully complete a Hartford Public Schools’ online application.&nbsp;To apply, please visit <a href="https://app.hirenimble.com/jobs/hartfordand" target="_blank">https://app.hirenimble.com/jobs/hartfordand</a> follow the appropriate link.&nbsp;Internal candidates are advised to use their personal email when applying. Upon submission, candidates’ applications and supporting documents will be reviewed. Candidates who advance through the initial review will be invited to interview.

Hartford Public Schools

Assistant Principal, Pathways Academy of Technology and Design, Grades 9-12 (C121-2425)

Technology Education Teacher, 2024-2025 School Year Talent Pool (C49-2425)Hartford Public Schools recruits and selects diverse educators, who are committed to our instructional vision to develop students’ individual, academic, social, and emotional capacities and growth within the classroom and beyond.&nbsp;Highly talented and qualified candidates with a passion for urban education, a commitment to our Hartford students, families, and community are strongly encouraged to apply immediately!Hartford Public Schools (Hartford, Connecticut) is a diverse community of educators and approximately 16,000 students attending 39 distinctive magnet, community, and neighborhood schools, located in the capital city of Connecticut.&nbsp;We are committed to being a leader in innovative urban education, cultivating equity and excellence for all of our students, closing the opportunity gap, and preparing students for college and life.&nbsp;&nbsp;Hartford Public Schools acknowledges that systems of injustice exist in our nation and our community.&nbsp;Our district is committed to addressing systemic barriers to create a culture of equity that benefits all students. We are committed to recruiting, developing, and retaining a diverse team of culturally competent educators.&nbsp;We strive to have our team reflect the different perspectives of our families and community so that we can work together to overcome obstacles, close the opportunity gaps, and prepare our students for continuous success.&nbsp;

5 IT / Computer Engineering Jobs in Wethersfield, CT, USA