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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp;Job-Specific Responsibilities: This is a fully benefited, full-time Harvard University position that has been funded through 6/30/27. There is the possibility of renewal, contingent on funding and department &amp; university priorities.This Quality Assurance Tester is part of the my.Harvard Portal Optimization Phase II ITCRB project. The need is for a manual software tester to join the team and perform the functions described below. Independently perform work at an advanced level in support of software quality assurance and manual testing. Write and execute test scripts that align with features being delivered by the development team. Report defects to the development team for triage and resolution.<ul><li>Work within a team on all phases of software testing for the my.harvard Portal Optimization project.</li><li>Participate in daily project meetings to understand critical functions that need testing, such as enrollment, course search, advising, grades, activity guides, student financials, financial aid, and more.</li><li>Collaborate with the product team to document test scripts based on functional and technical business requirements/user stories.</li><li>Participate in the definition of software testing best practices.</li><li>Perform testing as software is migrated across environments to ensure quality delivery.</li><li>Perform regression testing of multiple features after major releases.</li></ul> Qualifications Basic Qualifications:Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>2+ years of post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Knowledge of information technology applications, processes, software and equipment</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor</li></ul>Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Additional Information <ul><li>Appointment End Date: 6/30/27</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Quality Assurance Tester

Fidelity Investments is looking for a User Experience Designer who is passionate about their craft and improving employee digital experiences. As a member of the Digital Workplace Enterprise User Experience Chapter Area, you will keep the end user at the center of everything we do, ensuring we are delivering world-class digital end-to-end experiences for our associates and customers. You will sit with other designers and user researchers within the Digital Workplace Enterprise User Experience Chapter Area. The Expertise and Skills You Bring Experience · 5-8+ years of UX or related experience is preferred · A degree in a related field such as interaction design, architecture, industrial design, graphic design, or human factors is preferred · Experience working on agile teams delivering value in digital products preferred · Experience running and/or using research to support evidence-focused design decisions preferred · A digital portfolio we can review online is required Skills · An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing · Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives · A design consultancy mindset, able to provide top-tier customer service to our business partners while calibrating delivery against feasibility and prioritization · A foundation of development knowledge, both web and mobile · Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better · Partnering with user research to understand the customer problems to tackle · Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions · An unwavering curiosity to ask why · Design brings you happiness UX Designers typically: · Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching · Partner with the product owner to help inform product strategy · Work across the organization to drive consistent customer experiences · Contribute to the culture of the Digital Workplace Enterprise User Experience Chapter Area (user research &amp; UXD) · Provide design and product thought leadership The Team As a member of the Digital Workplace team within Enterprise Technology, you will be working in a collaborative, dynamic, and creative environment at Fidelity Investments. You will have the opportunity to be immersed in work across the organization, engage with and influence leaders, while solving some of Fidelity’s most critical business issues. The vision of Digital Workplace is to ensure associates have the right digital tools, training, and support to do their best work. We will do this by owning the associate digital experience for the firm, focusing on capabilities (rather than on tools and vendors), using a test-and-learn approach, designing more effective rollout and adoption experiences, and paying close attention to every detail in the "last mile."

Fidelity TalentSource

UX Designer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description The Senior Application Analyst leads full-lifecycle technology projects in support of the academic and administrative needs of the Harvard Law School community. The Analyst plays a key role in helping to drive business process change, to promote strong customer service and streamlined organizational workflows. An additional key focus is helping to design and implement technical solutions, performing hands-on configuration within our vendor platforms. The successful candidate will thrive in a nimble, Agile project environment, enjoy working directly with our business partners, and be comfortable moving between technologies based on business requirements and emerging trends.&nbsp;As a Senior Application Analyst, you will:&nbsp;<ul><li>Assist with business process analysis workshops, to support the implementation of improved, efficient solutions&nbsp;</li><li>Partner with clients to develop effective, prioritized user story requirements&nbsp;</li><li>Manage vendor engagements, including negotiation of statements of work&nbsp;</li><li>Lead implementations, utilizing iterative, Agile methodologies, to ensure the highest value is delivered to the Client, within the resources allocated&nbsp;</li><li>Identify, analyze and mitigate project risks&nbsp;&nbsp;</li><li>Assist in designing solutions to business requirements&nbsp;</li><li>Manage client relationships and expectations with a clear, timely communication process&nbsp;</li><li>Collaborate with team members to troubleshoot and resolve bugs&nbsp;</li><li>Support the quality assurance team during testing phases&nbsp;</li></ul> Qualifications Basic Qualifications<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsWe are looking for people with:&nbsp;&nbsp;<ul><li>Strong client consulting skills, with ability to work with diverse technical and non-technical clients&nbsp;</li><li>Experience implementing projects via iterative methodologies, such as Agile/Scrum&nbsp;</li><li>Ability to effectively influence project team and stakeholders through clearly stated objectives and plans&nbsp;</li><li>Proven analytical and problem-solving skills&nbsp;</li><li>Familiarity with techniques for identifying project risks, and developing mitigation plans&nbsp;</li><li>Ability to learn new technologies quickly&nbsp;</li><li>Excellent organizational skills, including time management and ability to prioritize multiple, simultaneous requests&nbsp;</li><li>Strong team player with a positive attitude, and committed to the success of the overall team&nbsp;</li><li>Ability to accept and act on constructive feedback</li></ul> Additional Information Standard Hours/Schedule: Full timeVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, CriminalOther Information: All offers are made by HLS Human Resources.#LI-MH1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Senior Application Analyst

<h3>Job Description:</h3>Senior UX Designer The Role Fidelity Investments is looking for a Senior User Experience Designer with experience working in web and mobile channels, who is passionate about their craft and excited to explore the opportunities that conversational AI technology presents for making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are customer centered, data-focused, collaborative, and iterative. The organization deeply values modern design thinking and problem-solving. . The Expertise and Skills You Bring <ul><li>Experience </li></ul><ul><li>4-6+ years of UX or related experience is preferred </li></ul><ul><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, information systems design, or human factors is preferred </li></ul><ul><li>Experience working on agile teams delivering value in digital products preferred </li></ul><ul><li>Experience working in multi-product environments is preferred </li></ul><ul><li>Experience running and/or using research to support evidence-focused design decisions preferred </li></ul><ul><li>A digital portfolio we can review online is required </li></ul><ul><li>Skills </li></ul><ul><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, front end development, strategic design methods (such as design thinking), user research, or writing </li></ul><ul><li>Ability to design across all channels including web, native and conversational </li></ul><ul><li>Effective communication as a writer, presenter, storyteller and facilitator; equally at ease speaking with developer partners or executives </li></ul><ul><li>A foundation of development knowledge, both web and mobile, bonus for experience with vibe-coding, or NLU/NLP. </li></ul><ul><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li></ul><ul><li>Partnering with user research to understand the customer problems to tackle </li></ul><ul><li>Ability to work closely with data scientists and cognitive engineers on AI problems and capabilities </li></ul><ul><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li></ul><ul><li>An unwavering curiosity to ask why </li></ul><ul><li>Design brings you happiness </li></ul><ul><li>Senior UX Designers typically: </li></ul><ul><li>Lead the design strategy and execution on their product team, with some guidance and coaching </li></ul><ul><li>Help define the design work and deliver business outcomes on the product team </li></ul><ul><li>Consult with the product owner to help inform product strategy </li></ul><ul><li>Contribute to the culture of the UXD group </li></ul>The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. #UXDesign #UXHiring COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior UX Designer, AI Product Design

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description Under the general direction of the Director, Learning Design, Technology and Media, the Assistant Director of Learning Design is an experienced leader in the design and development of high-quality learning experiences. The position will support the Director, Learning Design, Technology and Media in oversight and leadership in the areas of outreach, needs assessment, design, development, and implementation to serve the needs of the Harvard Graduate School of Education (HGSE) community. The Assistant Director is responsible for helping to maintain the learning design portfolio, ensuring quality and consistency in all learning design offerings, keeping the TLL on the leading edge of relevant developments in the field, and managing and developing online learning fellows, and mentoring learning designers, within the Teaching and Learning Lab.The Assistant Director will support and lead portions of project management for complex projects, ensuring completion of projects in a consistent and timely manner. They will be responsible for supporting the development of online learning fellows to ensure adequate support for the HGSE teaching and learning community, including the exploration, implementation, and evaluation of emerging learning design models.Portfolio and Project Management 30%Manage aspects of TLL learning design, including establishing standards of quality and process, and assessing efficacy of design. 
Assist the Director, Learning Design, Technology and Media in resource allocation, capacity reporting, project prioritization and making existing processes more efficient.&nbsp; 
Support the Director, Learning Design, Technology and Media in shaping and defining the portfolio of projects and functional deliverables by helping to manage new requests and evaluating and prioritizing them to ensure planned, organized and timely implementations. 
Provide project leadership on complex projects, identify partners both inside and outside of the group as needed, and maintain clear communication channels with all stakeholders. 
Keep abreast of new developments in the area of responsibility, always with a focus on how that can enhance the HGSE environmentLearning Design 30%Coach / conduct high-level and detailed instructional design for asset development, multimedia assignment development, and distance / hybrid learning. 
Coach others on the process of instructional design and best practices for online communication / collaboration and learning asset / digital content development 
Craft / coach the design of training materials and documentation for courses, departments, and executive education 
Develop assessment strategies for online and blended programs 
Stay current with trends in learning designManagerial Oversight of Learning Designers/Online Learning Fellow&nbsp;30%Manage Online Learning Fellows (OLF’s), including hiring, onboarding, directing work, professional development, and feedback and performance review.&nbsp; 
Manage Learning Design team, including providing ongoing professional development in areas of task management and stakeholder relationships 
Identify areas of need for interns/temporary staff to supplement permanent staff 
Oversee student work in T127: Teaching and Learning Lab Practicum where appropriate 
Delegate and prioritize tasks and projects in an effective manner, aligning them with the units’ goals in an environment of competing deadlines and changing priorities. 
Outreach and Community Support&nbsp;10%Contribute to marketing and outreach efforts of the TLL 
Participate in T127: Teaching and Learning Lab Practicum 
Participate in Harvard-wide committees where appropriate 
Remain active in local and regional professional organizations Qualifications Basic Qualifications: <ul><li>Bachelor's degree and minimum 5 years related experience.</li><li>Previous professional experience in a management role.</li><li>Minimum of three years experience in higher education as faculty and/or faculty/academic support role.</li><li>Familiarity with modern learning management systems (Canvas preferred)</li><li>Demonstrable experience in course design and pedagogical theory</li><li>Previous experience in coaching instructional design principles</li><li>Previous experience in Project Management</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume. &nbsp;Please upload both as one document.&nbsp; 
&nbsp; 
Additional Qualifications and Skills: 
Earned Ed.D/Ph.D. 
Higher education teaching experience in multiple modalities (Face-to-face, blended, online, MOOC). 
Experience with using generative AI tools for content creation and process improvement 
Experience with learning analytics and evaluation. 
Excellent writing and presentation skills 
Ability to lead a complex long-term project with multiple stakeholders 
Proven understanding of tools for teaching, including emerging technologies 
Ability to stay abreast of the changing educational technology landscape 
Ability to plan and meet deadlines 
Demonstrated ability to work collaboratively within work group and across departments 
&nbsp; Additional Information <ul><li>Appointment End Date: </li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity and Education<ul> 
</ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Assistant Director of Learning Design

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description The Teaching and Learning Lab (TLL) is a mission-driven organization that supports faculty members at the Harvard Graduate School of Education (HGSE) as they create residential and online learning experiences using a variety of pedagogical and technological approaches.Under the general direction of the Executive Director, Teaching and Learning Lab, the Director of Learning Design, Technology, and Media is an experienced leader in the design and development of high-quality learning experiences. The position involves oversight and leadership in the areas of personnel and project management, and course design and development to serve the needs of the Harvard Graduate School of Education (HGSE) community. The Director is responsible for maintaining the learning design, technology, and media portfolio, ensuring quality and consistency in all offerings, keeping the TLL on the leading edge of relevant developments in the field, and managing and developing a growing number of professional staff within the Teaching and Learning Lab.The Director will act as project manager for complex projects, ensuring completion of projects in a consistent and timely manner. They will be responsible for developing and leading a team of learning designers, technologists and media producers to ensure adequate support for the HGSE teaching and learning community, including the exploration, implementation, and evaluation of emerging learning design models and technology applications.The successful candidate in this role will be an excellent communicator with the ability to both manage and lead a team as well as engender relationships of trust and respect with HGSE faculty members. The Director will represent the team in leadership conversations related to the strategic direction of the learning design portfolio and contribute insight into established and emerging best practices related to the creation of technology-enhanced learning experiences.&nbsp; 
Job-Specific Responsibilities: Portfolio and Project Management 40%<ul><li>Manage all TLL aspects of learning design, technology, and media production including establishing standards of quality and process, assessing efficacy of design, and monitoring resource allocation.</li><li>In partnership with Programs in Professional Education and the Dean’s Office, contribute to ongoing strategic development of the School’s online program portfolio.</li><li>Work with the TLL leadership team to shape and define the portfolio of projects and functional deliverables by managing new requests and evaluating and prioritizing them to ensure planned, organized and timely implementations.</li><li>Provide project leadership on complex projects, identify partners both inside and outside of the group, and maintain clear communication channels with all stakeholders.</li><li>Keep abreast of new developments in the area of responsibility, always with a focus on how that can enhance the HGSE environment.</li><li>Manage stakeholder relationships, including faculty and School leaders, related to major components of the TLL portfolio.</li></ul>Learning Design, Technology and Media&nbsp; Development 25%<ul><li>Coach / conduct high-level and detailed instructional design for asset development, multimedia development, and online learning.</li><li>Advise on the adoption of new learning technologies and manage implementation and review.</li><li>Craft / coach the design of training materials and documentation for courses, departments, and executive education</li><li>Develop assessment strategies for online and blended programs</li><li>Stay current with trends in learning design and technology for online learning.&nbsp;</li></ul>Managerial Oversight 25%<ul><li>Provide ongoing professional development support for learning designers, technologists, and media producers</li><li>Identify areas of need for interns/temporary staff to supplement permanent staff</li><li>Oversee student work in T127: Teaching and Learning Lab Practicum where appropriate</li><li>Delegate and prioritize tasks and projects in an effective manner, aligning them with the units’ goals in an environment of competing deadlines and changing priorities.</li></ul>Outreach and Community Support 10%<ul><li>Contribute to marketing and outreach efforts of the TLL</li><li>Participate in T127: Teaching and Learning Lab Practicum</li><li>Participate in Harvard-wide committees where appropriate</li><li>Remain active in local and regional professional organizations</li></ul> 
Working Conditions: 
Physical Requirements: Qualifications Basic Qualifications: <ul><li>Master’s degree. Minimum 5 years work experience.</li><li>Previous professional experience in a management role</li><li>Minimum of three years experience in higher education as faculty and/or faculty/academic support role.</li><li>Familiarity with modern learning management systems (Canvas preferred)</li><li>Demonstrable experience in course design and pedagogical theory</li><li>Previous experience in coaching instructional design principles</li><li>Previous experience in Project Management</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume. &nbsp;Pleas upload both as one document. 
Additional Qualifications and Skills: <ul><li>Earned Ed.D/Ph.D.</li><li>Higher education teaching experience in multiple modalities (Face-to-face, blended, online, MOOC).</li><li>Experience with learning analytics and evaluation.</li><li>Experience with using generative AI tools for content development and process improvement.&nbsp;</li><li>Excellent writing and presentation skills</li><li>Ability to lead a complex long-term project with multiple stakeholders</li><li>Proven understanding of tools for teaching, including emerging technologies</li><li>Ability to stay abreast of the changing educational technology landscape</li><li>Ability to plan and meet deadlines</li><li>Demonstrated ability to work collaboratively within work group and across departments</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity and Education</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Director, Learning Design, Technology, and Media

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers and supports the pioneering technology solutions that connect, enable and inspire the HBS community to educate leaders who make a difference in the world. Visit our website for more information <a href="/www.hbs.edu/information-technology/about-us">http:///www.hbs.edu/information-technology/about-us</a>.&nbsp; Job Description Job Summary: Are you excited by the idea of joining a world-class organization at the intersection of higher education and business?&nbsp; The Director, Network Engineering provides valuable strategic and operational support to our faculty in support of Harvard Business school's (HBS’s) mission to educate leaders who make a difference in the world.&nbsp;As a member of the HBS IT organization, the Director will report to the Senior Managing Director, Enterprise Engineering &amp; Architecture (EE&amp;A). The Director, Network Engineering, will lead the development of the overall network strategy and manage the execution of that plan. EE&amp;A is responsible for the strategy, architecture, selection, implementation, and maintenance of software, compute, storage, and network solutions to support the business needs of HBS.&nbsp;As a member of the EE&amp;A management team, the Director will collaborate with colleagues and campus stakeholders to provide technical leadership, support, and network solutions to meet the needs of HBS today and into the future. With a Boston campus with over 37 buildings, and 2,000 MBA students, over 12,000 Executive Education students annually, and 1,600 faculty, staff, and doctoral students, this position will be responsible for the wired and wireless campus network environment which extends to multiple cloud environments as well as stretches globally to remote campuses. The Director will develop and execute a multiyear network strategy aligned with and is responsive to business needs, while managing daily operations and overseeing projects.&nbsp;&nbsp;The Director, Network Engineering will serve as a key advisor to HBS IT and departments, ensuring network stability and architecture for growth and enhanced capabilities. The Director provides vision, roadmaps, and budget plans for network and telecommunications needs. The ideal candidate will have extensive experience designing and supporting large complex network environments.&nbsp;Job-Specific Responsibilities: <ul><li>Direct the network team and vendors’ staff in support of daily operational work as well as project deliverables&nbsp;</li><li>Provide network technology leadership, vision, and solutions that address business needs, partnering closely with IT colleagues and HBS departments&nbsp;</li><li>Develop, document, maintain, and manage a multiyear network strategy which includes a lifecycle management program&nbsp;</li><li>Develop and communicate annual operating and multiyear capital budget that aligns with the network strategy, as well as managing activities to align with this budget&nbsp;</li><li>Ensure ongoing documentation of critical network and telecommunications assets, processes, and procedures&nbsp;</li><li>Manage vendor relationships and contracts for the procurement of hardware, software and services as well as execution against these contracts&nbsp;</li><li>Work with the University’s enterprise networking team to develop and align strategies and services for network and voice services that effectively address community needs&nbsp;</li><li>Contribute and participate as part of the cloud planning program to develop monitoring and other management systems to support the network reliability and performance in a hybrid multi-cloud environment&nbsp;&nbsp;</li><li>Participate in appropriate University and School governance committees ensuring a clear understanding of future business goals and align with appropriate network solutions&nbsp;&nbsp;</li><li>Lead by example, work with each team member to develop clear goals and annual training objectives, and reinforcing the HBS IT values&nbsp;</li><li>Build strong relationships and collaborate with HBS departments to develop innovative solutions for process/development related problems, with industry best practices and trends&nbsp;</li><li>Ensure that HBS systems and the information stored within them are secure and protected in accordance with Harvard’s policies and standards, and industry best practices&nbsp;</li><li>Complete other responsibilities as assigned&nbsp;</li></ul>Working Conditions: <ul><li>Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required&nbsp;</li><li>Must be available by personal cell phone during business hours, and occasionally off-hours (stipend will be provided)&nbsp;</li><li>Must participate in a shared 24x7x365 on call rotation with other IT staff&nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>Minimum of 7 years’ post-secondary education or relevant work experience</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills:The following are preferred:&nbsp;<ul><li>Strong working knowledge of network technologies, cloud connectivity, with extensive experience in the planning, design, and implementation of large-scale network environments&nbsp;</li><li>Technical command and expertise in Cisco network switches, routers and protocols, wireless deployments, Palo Alto firewalls, VPNs (Virtual Private Networks), vlan, and fiber deployments&nbsp;</li><li>Possess the ability to express complex technical concepts effectively, both verbally and in writing to people with varying degrees of technical expertise&nbsp;</li><li>Excellent problem solving and decision-making skills&nbsp;</li><li>Strong oral, written and presentation communication skills&nbsp;</li><li>Demonstrated ability to manage a technical staff and lead, influence and motivate others&nbsp;</li><li>Enterprise networking experience in a higher education setting&nbsp;</li><li>Exposure to networking connectivity into cloud environments (e.g., AWS (Amazon Web Services), Azure, and Oracle)&nbsp;&nbsp;</li><li>Infrastructure experience including design and deployment, lifecycle management, planning, and operations.&nbsp;&nbsp;</li><li>Experience developing and managing both operational and capital budgets, including experience in managing vendor contracts and licensing&nbsp;</li></ul>Certificates and Licenses: The following are preferred:&nbsp;<ul><li>Cisco Certified Network Professional (CCNP)&nbsp;</li><li>Cisco Certified Internetwork Expert (CCIE) certificate in Security, Enterprise Infrastructure, and/or Wireless&nbsp;</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 40 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable):&nbsp;&nbsp;$150,000 - $160,000, commensurate with experience</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Criminal</li><li>Other Information:&nbsp;This is a hybrid position which we consider to be a combination of remote&nbsp; 
and onsite work at our Boston, MA based campus. HBS expects all staff to&nbsp; 
be onsite a minimum of 3 days per week and departments provide onsite&nbsp; 
coverage Monday – Friday. Specific hours and days onsite will be&nbsp; 
determined by business needs and are subject to change with appropriate&nbsp; 
advanced notice.&nbsp;We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Director, Network Engineering

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary: Independently assist in the design, development, maintenance and support of a data management system. 
Job-Specific Responsibilities: The Harvard College Observatory (HCO) seeks an astronomical Data Curator to: 1) support and maintain curation of data sets generated by HCO researchers; and 2) assist researchers in efficiently integrating access to large cloud-based data sets (e.g. from Rubin, Roman, and other new surveys) and other data sets, including local resources.The Data Curator will join the staff of the “Seamless Astronomy” effort at the Center for Astrophysics | Harvard &amp; Smithsonian.&nbsp; Seamless Astronomy brings together researchers, computer scientists, information scientists, librarians, and visualization experts, all of whom are involved in developing tools and systems to study and enable the next generation of astronomical research.&nbsp;The Data Curator will:<ul><li>Create, maintain, and curate HCO data releases in the Harvard Dataverse and other online repositories. Assist in researcher-friendly curation of the Harvard Plate Stacks database.</li><li>Facilitate access to external national and international datasets and services, integrating cloud-based sources with local research environments.</li><li>In collaboration with Seamless Astronomy faculty leadership, help to design and test software and data management strategies (e.g. what balance of curator/PI time is optimal, what 3rd-party services should be supported (e.g. GitHub, Dataverse, Zenodo, Amazon AWS, etc.)</li><li>Working with leaders representing various HCO faculty groups, implement software and data curation strategies for a variety of projects and data types.</li><li>Ensure HCO’s data-sharing and curation practices meet or exceed the standards of leading external archives, whether hosted internally or externally</li><li>Leverage AI tools to harmonize and integrate datasets, and assist HCO researchers in independently using AI data-management tools</li><li>Participate in meetings with HCO and Harvard data science specialists; perform additional duties as assigned&nbsp;</li></ul>Working Conditions: <ul><li>Work is performed in an office setting</li><li>This position will be primarily based on campus in Cambridge, MA, with the possibility of having a hybrid in-person/remote schedule not to exceed 25% of the curator’s time. The selected candidate will need to be on campus as business needs require.&nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills: <ul><li>Minimum two years’ additional post-secondary education or relevant work experience</li><li>MSc or PhD in Astronomy, Physics, Information or Computer Science or related fields</li><li>Knowledge of information technology applications, processes, software and equipment</li><li>Advanced knowledge of ETL (Extraction, Transformation, and Loading), reporting and database technologies</li><li>Advanced communication, technical and project management skills</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor</li><li>Familiarity with the formatting and utility of astronomical data, coordinate systems, software, and relevant AI tools</li><li>Demonstrated coding, data management, and software experience used in astronomical data analysis, including (but not limited to) Python and Julia, and involvement with open-source software initiatives</li><li>Excellent communication skills and a proven record of work in collaborative environments, as the position includes working directly with researchers, to evaluate, and meet, their data management needs</li><li>Experience with databases, including SQL</li><li>Experience with computing and data storage on cloud services and HPC environments</li><li>Experience with observational astronomical data, particularly big data sets (e.g., from large surveys)</li></ul> 
Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:</li><li>Applicants MUST submit a cover letter in addition to their resume in order for their application to be reviewed.</li><li>We regret that Harvard University is unable to provide work authorization and/or visa sponsorship for this position.</li><li>All formal written offers will be made by FAS Human Resources.</li></ul>#LI-CM1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Data Curator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Medical School?Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine.About the Department of Information Technology - Client Services:Team members act as visible IT professionals on campus and remotely, responding to service tickets, phone calls, emails, and walk-up support requests via asynchronous support, remote sessions, and on-site visits. Team members maintain an in-person presence on campus, and these positions are part of a hybrid work team to collaboratively maintain needed coverage. Team members are involved in diagnosing and resolving incidents, escalating issues as appropriate, and communicating clearly and professionally to a diverse academic and administrative population. The team also engages in documentation, process improvement, and interdepartmental collaboration to continually enhance IT service quality. Job Description The HMS IT Support Specialist (Virtual &amp; In-Person) role provides comprehensive technical support to Harvard Medical School (HMS) community members and affiliates. The team serves as the primary point of contact for IT-related issues and inquiries, with a support focus that includes, but is not limited to, hardware, software, cloud applications, account access, collaboration tools, classroom technology, networking, phones and voice mail, IT security, computer asset lifecycle, device lending, shared device and printer support, and classroom and audiovisual emergency response. The role blends remote, in-person walk-up support, and deskside support. The role requires strong troubleshooting skills, a proactive customer service approach, and the flexibility to assist on a broad spectrum of IT topics. Depending on position grade, team members may assume greater responsibilities for technical leadership, project work, escalation handling, and training of other staff. &nbsp;&nbsp;<ul><li>End-User Technology Support: Provide direct technical assistance for computer hardware, software, operating systems, networking, accounts, mobile devices, printers, classroom / audiovisual systems, and other specialized technologies. Support users via in-person walk-up, remote session, deskside, ticketing, email, and phone. Technical Troubleshooting: Diagnose and resolve incidents ranging from basic to advanced complexity, covering both standard and specialized systems. Serve as final escalation point for challenging issues, performing advanced diagnostics and leveraging deep technical expertise.</li><li>Account and Device Administration: Set up, configure, and maintain desktop computers, user accounts, peripherals, printers, and mobile devices. Vet identity, reset passwords, update records, and administer sensitive account lifecycle issues using advanced permissions.</li><li>Classroom / AV &amp; Shared Resource Support: Provide emergency response and ongoing troubleshooting for classroom and AV technologies, as well as support for device lending and shared equipment management.</li><li>Documentation &amp; Content Creation: Develop, maintain, and test end-user and internal documentation. Create and update basic and complex web pages, user guides, and internal knowledge bases. Oversee the accuracy and utility of internal databases.</li><li>Reporting &amp; Data Analysis: Generate, analyze, and interpret complex data reports on team performance, support trends, and service improvement opportunities. Maintain and manage internal databases for performance metrics and operational analytics.</li><li>Security &amp; Compliance: Participate in routine security checks, assist with technical troubleshooting for network, telephony, and voicemail issues, and ensure compliance with IT security policies.</li><li>Operations &amp; Team Coordination: Oversee daily work distribution, scheduling, and queue management. Lead team meetings, direct incident response during outages or high-demand periods, and ensure timely resolution of all assignments.</li><li>Leadership &amp; Training: Provide coaching, mentorship, and technical guidance to IT staff. Onboard new team members, assess training needs, and develop targeted training programs to close skills gaps and promote team development.</li><li>Process &amp; Service Improvement: Lead the design, implementation, and continual enhancement of IT support processes, tools, and documentation. Contribute to long-term strategy, project planning, and adoption of new technologies and service paradigms school- or department-wide.</li><li>Cross-Functional Participation: Represent the IT support team in cross-functional projects, process standardization initiatives, and strategic planning with internal and external IT groups. After-Hours Support: Participate in after-hours call rotations and provide emergency technical support as needed.</li><li>Other Duties: Perform any related responsibilities and assignments as required to ensure operational continuity and service excellence.</li></ul> Qualifications Basic Qualifications: <ul><li>College degree strongly preferred; high school diploma or equivalent with significant computer operations/system management training and coordination experience.</li><li>5-8+ years of progressive experience in IT service/support roles in high-volume, complex environments.</li><li>Knowledge of hardware, software, operating systems, and service management best practices.&nbsp;</li></ul>Additional Qualifications and Skills: <ul><li>Strong written and verbal communication skills.</li><li>Excellent customer service orientation, patience, and professionalism.</li><li>Ability to work independently and collaboratively in a hybrid, dynamic IT support team.</li><li>Commitment to service quality, teamwork, and process improvement.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening: Identity</li><li>Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.</li><li>Other Information:</li></ul>Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.Not ready to apply? Join our talent community to keep in touch and learn about future opportunities!<a href="https://www.gem.com/form?formID=16341e35-cbc6-4904-88a3-09b35763307e" target="_blank">https://www.gem.com/form?formID=16341e35-cbc6-4904-88a3-09b35763307e</a>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior IT Associate

<h3>Job Description:</h3>Director, Software Engineering – Asset Management TechnologyThe RoleYou are an experienced engineer with a deep hands-on experience of systems development, and a burning desire to deliver software solutions which unlock the capabilities of Generative AI in the context of a professional domain such as finance. You are passionate about this opportunity to help drive and deliver first-of-a-kind knowledge-based applications for investment professionals.You have prior experience in developing and crafting products using constantly evolving, powerful yet brittle, AI technology. You are comfortable working in a fast-paced environment where the lag between conceptualization, research, development, and productionization is constantly shortening. You are skilled at working with senior business, architecture and engineering stakeholders. You enjoy mentoring junior contributors, helping them grow and learn new skills in today’s engineering field. You are a critical thinker who revels in working as part of a team to deliver the most amount of value in the least amount of time.The Expertise and Skills You Bring<ul><li>A Bachelor’s or Master's Computer Science or relevant field, with ten years plus of industrial experience.</li><li>Proficient in deploying software products into production capable of handling large volumes of data at scale.</li><li>Strong python development skills delivering enterprise solutions.</li><li>Ability to orchestrate solutions within a cloud-based environment</li><li>Strong understanding of standard methodologies for large scale application design, SOA, microservices, distributed compute, containers, and use of the cloud.</li><li>An understanding of how to deliver into production GenAI applications that can reliably process information in open-ended settings.</li><li>Strong attention to detail with a passion for validation and verification of software components.</li><li>Excellent communication skills and the ability to work with distributed team members.</li><li>Comfortable working directly with internal customers and business stakeholders.</li></ul>The Team We are developing a Large Language Model (LLM)-first knowledge stack for investment professionals at Fidelity Asset Management – analysts and portfolio manager in equities, fixed income, high income, direct lending. The stack will be able to process all the documents of interest to analysts – e.g., analyst reports, earnings notes, spreadsheet models, prospectuses, loan indentures, news reports, regulatory filings. It will support the deployment of personalized assistants that can assist principals in their full range of information consumption/processing/production tasks.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

47 IT / Computer Engineering Jobs in Woburn, MA, USA