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<h3>Job Description:</h3>The RoleAs a Senior Manager, you are accountable for the timely delivery of monetary transactions for Fidelity clients. Your role includes developing a deep understanding of the relevant business processes, technologies, and risks driving solutions to continually improve the services. You will provide management of day-to-day operations and staff, assuring adherence to prescribed levels of productivity, accuracy, service levels, compliance and controls.The Expertise and Skills You Bring<ul><li>Previous experience working in the Financial Services Industry, Financial Operations, or Operational Risk preferred.</li><li>Build strong and inclusive working relationships, in-person and virtually, through collaboration with business partners and colleagues.</li><li>Critical thinker who approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change</li><li>Previous management experience is preferred </li><li>Bachelor's degree or equivalent work experience</li><li>You have proven leadership skills</li><li>We will support you while you learn the FINRA licensing material and work to obtain your Series 99 license</li><li>Strong oral and written communication skills</li><li>Intermediate experience with Microsoft Office products; Excel, Outlook, PowerPoint, Word, etc.</li><li>You have exceptional interpersonal and teamwork skills</li></ul>The Value You Deliver<ul><li>Establishing and executing plans and setting clear goals that drive efficiency, innovation, and sustainable delivery of quality, cost, and service delivery goals</li><li>Proactively identifying, prioritizing, and driving opportunities to improve the business</li><li>Setting direction by translating the broader organization's business plan and aligning resources to execute the plan</li><li>Attracting, developing, and retaining a high performing team</li><li>Driving results by creating a climate of respect, open collaboration and teamwork</li></ul>The TeamAs part of the Operations Services Group (OSG), the Remittance Services team provides transaction processing services to all of Fidelity’s distribution channels. Remittance Services also supports Fidelity’s growth with high quality, cost effective, and innovative service solutions through technical solutions, talented associates and processing expertise. In this role, you will be part of the Remittance Services business unit, supporting a broad range of activities of customer deposits and payments. <h3>Certifications:</h3>Series 99 - FINRA<h3>Category:</h3>OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Remittance Services

<h3>Job Description:</h3>Director, TRS HelplineThe RoleThe TRS Director will lead a team of Compliance Analysts overseeing high-volume client service channels including phone, chat and service requests who guide our defined contribution clients through various governmental requirements like nondiscrimination testing, Form 5500/8955-SSA filings and calculating employer contributions across various market segments. Our ideal candidate will lead and assist associates in delivering outstanding client service and expertise to 401(k) plan sponsors and internal colleagues like the Managing Director, CSA, and CSM.The Expertise and Skills You Bring:<ul><li>Call Center and Operations management</li><li>Leadership and mentoring experience</li><li>Knowledge of 401(k) plans and the various rules and regulations surrounding plan administration</li><li>Bachelor's degree or equivalent experience</li><li>Experience identifying process improvements and working with the team and partners to implement ideas</li><li>Ownership and advocacy for issue resolution and problem solving.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThe TRS Compliance Analysts on this team lead clients through complex regulatory endeavors and serve as the primary point of contact for our plan sponsors as they navigate through the requirements to maintain a qualified retirement plan. They assist clients primarily through inbound client phone calls, chats and also XTRAC/service requests for support. You will help the associates solve problems and coordinate with internal business partners to deliver on our client's expectations.<h3>Certifications:</h3><h3>Category:</h3>ComplianceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, TRS Helpline

Plan Administration Manual Documentation Specialist The Plan Administration Manual Documentation Specialist is responsible for the creation and maintenance of Plan Administration Manuals (PAMs) for Qualified and Non-Qualified Corporate and Tax-Exempt clients. This role ensures that documentation is accurate, comprehensive, and aligned with regulatory and client-specific requirements. Candidates for this role should demonstrate a passion for providing internal business partners with an outstanding experience and be comfortable working in a dynamic environment. The Role The PAM Documentation Specialist acts as the subject matter expert for the Plan Administration Manual. They work closely with internal business partners to ensure that Fidelity’s products and services are accurately reflected in the Plan Administration Manual. <ul> <li> Collaborate with internal stakeholders to gather and validate plan-specific information. </li><li> Ensure documentation complies with internal standards and practices. </li><li> Manage multiple documentation projects in a fast-paced, dynamic environment. </li><li> Support large and complex client requests with professionalism and attention to detail. </li><li> Maintain version control and organization of documentation using file management systems. </li></ul> The Expertise and Skills You Bring <ul> <li> Strong understanding of defined contribution retirement plans. </li><li> Familiarity with products and services offered to defined contribution plans. </li><li> Knowledge of Fidelity’s defined contribution recordkeeping systems. </li><li> Knowledge of laws and regulations governing defined contribution plan administration. </li><li> Ability to work independently and manage shifting priorities. </li><li> Strong organizational, communication, and collaboration skills. </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Plan Administration Manual Documentation Specialist

<h3>Job Description:</h3>Senior Reimbursement Account ManagerAs a Senior Reimbursement Account Manager, you will serve as equal parts strategic thinker and execution expert. This role is ideal for someone who is a self-starter, thrives in fast paced environments, and is passionate about delivering best-in-class service to large corporate clients.As a key member of Fidelity’s growing Reimbursement Accounts (RA) Service Team, you will be the primary point of contact for a portfolio of complex clients. Your role is to ensure seamless administration of reimbursement accounts (FSA, HRA, Commuter benefits) by handling client inquiries, partnering with internal business units, streamlining processes, and advocating the voice of the client to ensure high service standards while driving business growth.This is an individual contributor role, however you will collaborate closely with a team that values shared success and a positive, forward-thinking culture. We’re seeking a highly professional go-getter with an ownership mindset, ready to take initiative and champion both client satisfaction and internal progress. The Expertise You HaveBachelor’s Degree or equivalent experience required.<ul><li>5-7 years of experience managing large corporate clients in a complex service environment.</li><li>Strong knowledge of reimbursement accounts and general understanding of healthcare and wellness benefit programs preferred.</li><li>Proven ability to manage multiple priorities and meet overlapping deadlines with high attention to detail and quality.</li><li>Experience partnering with internal teams to improve processes, take initiative, drive change and contribute to a positive team-oriented culture.</li></ul>The Skills You Bring<ul><li>Proficient leadership skills (i.e. consistently demonstrates the ability to get things done; taking initiative to identify service enhancements or process improvements; proven ability and success in identifying issue(s), identifying solution(s) and determining and acting on the best solution in a timely manner).</li><li>Strong and effective interpersonal and communication skills.</li><li>Effective organizational, time management, facilitation, de-escalation and prioritization skills.</li><li>Demonstrated ability to balance customer service with sound business judgment.</li><li>Strong understanding of reimbursement account administration needs, process and regulatory knowledge.</li><li>Familiarity with the full range of healthcare and wellness benefits and associated recordkeeping services.</li></ul>The Value You Deliver<ul><li>Your proactive execution of administrative processes with quality, accuracy, efficiency and when necessary, appropriate root cause analysis and corrective action will ensure services are delivered with high quality.</li><li>By developing and managing the relationship with the client you will ensure the client recognizes the quality of service being provided and is satisfied with the quality of the service they receive.</li><li>When necessary, your escalation and active participation in the resolution of service issues will ensure these are addressed appropriately within the organization.</li><li>Your understanding of the objectives and initiatives related to client projects and work with the organization will ensure work is completed with high quality and efficiency.</li><li>Your collaboration with the ongoing service team will ensure services are delivered in a cohesive manner and that reimbursement accounts are incorporated in key activities (e.g. annual business planning).</li><li>By bringing voice of the customer feedback to the Product Team you will help Fidelity continue to develop industry leading solutions.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Reimbursement Account Manager

<h3>Job Description:</h3>The Role Are you passionate about customer service? Do you have an interest in real estate? Do you thrive when leading people and building relationships? If so, Fidelity Real Estate is seeking a Manager of Facilities &amp; Operations to join our team!In this role your primary responsibility will be to provide a magnetic and vibrant workplace experience for all Fidelity associates and visitors by leading the delivery of on-site amenities and hospitality services.You will provide vendor oversight and deliver on the strategy that is set for food and beverage, fitness and wellness programs. You will also support multifaceted real estate product and service initiatives.The role is located in Covington, Kentucky. This role leads a team of on-site associates that is highly visible and readily available to respond to associate needs.Other Requirements <ul><li>Role is on-site 100%.</li><li>Periodic travel required.</li></ul>The Expertise and Skills You Bring<ul><li>Undergraduate degree or relevant experience.</li><li>Proven track record in hospitality or customer service field is required.</li><li>Corporate real estate knowledge desired, particularly in building operations.</li><li>Familiarity with the financial services industry is valued.</li><li>Experience developing a team.</li><li>Experience with vendor management, including performance accountability, contract compliance and risk management.</li><li>Proficiency with Microsoft Office.</li><li>Excel at meeting new people and networking and have a compassionate, thoughtful, and respectful demeanor.</li><li>Excellent communication and listening skills and an ability to influence others.</li><li>Direct a team focused on delivering quality services that enable the success of Fidelity businesses.</li><li>Demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic.</li><li>Apply innovative thinking to tackle problems.</li><li>Proactively find opportunities to improve, seek feedback, track issues for resolution, and measure engagement efforts.</li><li>Partner with other real estate teams to align on priorities, develop and implement regional programs and projects.</li><li>Cultivate key partnerships with Security, Technology and other groups to collectively ensure that business needs are met.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team Fidelity Real Estate is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. The Facilities &amp; Operations team manages more than 7 million square feet of space in the United States and overseas and ensures a safe and productive environment for employees while maintaining best-in-class real estate for our visitors and clients. We are customer-centric and focus on delivering solutions that meet the needs of Fidelity associates at all levels.<h3>Certifications:</h3><h3>Category:</h3>Real EstateMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Manager, Real Estate

<h3>Job Description:</h3>The Senior Systems Engineer will provide operational support for Business Unit aligned functions including Infrastructure Support, Cloud Enablement, Platform Engineering, Environment Management, Incident Support and Deployments. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will have the opportunity to leverage all your skills in engineering, modernizing, and supporting applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.The Expertise and Skills You Bring<ul><li>Experience managing technology environment stability and availability.</li><li>Knowledge of ITIL practices</li><li>Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.</li><li>Experience with Agile software development methodologies, delivery projects, and implementation.</li><li>Knowledge of basic networking (ping, traceroute, DNS, routing) (F5 or AVI experience a plus)</li><li>Experience with search and analytics engines (Splunk, ELK)</li><li>Experience with Linux and Windows operating systems</li><li>Experience with workflow design, data analysis, and requirements identification/specification</li><li>Experience with cloud-based technologies including SaaS solutions for cloud providers</li><li>Experience with CI/CD pipelines and associated technologies</li><li>Proficient with PowerShell and Python scripting for automation</li><li>Proficient with a programming language (JavaScript, NodeJS, Java)</li><li>Experience production support systems (Service Now, Udeploy, Jenkins, etc.)</li><li>Demonstrate creative and abstract thinking</li><li>Experience with docker, cloud-computing / cloud services platforms (e.g., AWS, Azure, etc.)</li><li>AWS Certification a plus</li><li>Strong communication (written and verbal) and interpersonal skills</li><li>Positive relationship management and facilitation skills</li><li>Strong analytical and/or project management skills required</li><li>Ability to provide 24x7 support for the production environments</li><li>Strong problem solving and troubleshooting skills</li></ul>The TeamOur ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Associate, Facilities &amp; Operations towork in Covington, KY. Join Fidelity Real Estate by playing a key role in the regional workspace experience. This role reports to the Manager, Facilities &amp; Operations, in this role you will focus on hospitality service execution and onsite service delivery and ensuring a magnetic and vibrant workday for all Fidelity associates Real Estate Company objectives. You will be an ambassador of the company with a hospitality mindset and responsible for meeting our global service promise standards and programs. The role is also responsible for delivering on strategy while providing, cross-functional support for the broader workspace experience team (Facilities, Amenities, Security, On-Site Tech Support, Associate Experience) to ensure the successful execution of business priorities across the region. Lastly, this position will focus on the execution and compliance of our experience and service standards within their assigned campus or office. Success in this role will result in the execution of our Fidelity Real Estate Company standards, achieving targets on experience satisfaction, and contributing to the retention of our talent in the organization. The Team Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. Fidelity Real Estate runs more than 9 million square feet of space in the United States and overseas, including 13 North American and six international corporate sites, four critically important data centers and more than 200 retail investor centers. Our team is customer-centric; everything we do focuses on delivering solutions that meet the needs of Fidelity associates at all levels. The Expertise You Have <ul> <li>Undergraduate degree or relevant experience </li> <li>Proven ability in hospitality is required, with preferred experience in Cross-functional team management, Hospitality/Customer Service and Commercial Real Estate.</li> <li>Experience within the Financial Services industry is also valued.</li> <li>Physical requirements include walking through buildings and occasionally performing light-duty activity such as moving IT (Informational Technology) equipment.</li> <li>May need to work occasional extended hours (morning or evening) to support projects or activities.</li> </ul> The Skills You Bring <ul> <li>Excel with meeting new people and networking and have a compassionate, thoughtful, and respectful demeanor</li> <li>Have a consumer-first mentality with ability to identify and deliver against unmet needs</li> <li>Excellent communication and social skills and a proficiency to influence others and form relationships</li> <li>Exhibit confidence in communication</li> <li>Demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic</li> <li>Detail oriented with outstanding prioritization skills.</li> <li>Highly inspired with a can-do approach and ability to problem-solve through a collaborative, unselfish, and team-oriented approach</li> <li>You are proficient with Microsoft Office suite</li> </ul> The Value You Deliver <ul> <li>Ensure the local site is functioning to quality standards and making recommendations to Real Estate teams if repairs or updates are required.</li> <li>Identify and resolve issues with cleaning, IT, and conference room equipment.</li> <li>Know and be able to implement building safety plans.</li> <li>Support the execution of initiatives designed to create connections between associates, including real estate workspace experience events, communications, and building walk-throughs.</li> <li>Support the implementation of initiatives, processes, and strategy to further guest and associate experience.</li> <li>Validating execution of global experience standards and standard operating procedures</li> </ul> Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join Us At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.” We invite you to Find Your Fidelity at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3. Aptitude to deliver premium experiences when interacting with visitors, vendors, associates, and customers while assisting in the implementing/adherence of all company standards and policies Customer service orientation · Strong interpersonal skills · High energy, friendly, outgoing and confident personality · Ability to build and maintain relationships in a business setting · Detail oriented and ability to follow standard operating procedures · Proficient with standard computer applications and ability to learn specialized programs/applications, access control software familiarity a plus · Verbal Communication, Listening, Professionalism

Associate, Facilities & Operations

FTS QA Automation Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a QA Automation Engineer to work in Covington, KY! The Role The Test Automation Engineer should be self-driven and have the ability to work in a distributed team by developing complex test automation scripts using programming in Java and Software tools. Ideal candidate should Develop Test Automation frameworks for large scale projects from an end to end perspective including front end, middle tier services and back end data providers. The candidate will be responsible for creation, implementation and execution of automated tests. This individual is responsible for crafting and developing automated test cases and in-house software utilities as part of a dynamic scrum team within Fidelity’s Brokerage record keeping division. The Team The ideal candidate is a focused professional with experience in quality software engineering aspects of application delivery and building automated test cases. A successful Test Automation Engineer will be required to work closely with Developers, QA Analyst and Architects in an Agile Scrum development environment, embedded in the scrum process as a team member, developing acceptance test cases and tests. Works well in an agile environment across global locations. This role will support the building of Fidelity's next generation workflow application. The Expertise and Skills You Bring • Bachelor’s degree in Software Engineering, other technical subject area, or equivalent experience • Minimum of 5 years in Software Quality Engineering roles • Experience in developing software test code using Java/J2EE, Hibernate, JUnit, Spring Frameworks, Web Services, Oracle, SQL, etc. • Solid understanding of Jenkins CI/CD principles and tools • Coding focused individual while maintaining importance on end to end integrations • Experience developing automation testing suites and understand their interactions across microservices, BPMN and other architectures • Practical experience with test automation frameworks (e.g. Cypress, JEST, Cucumber, Selenium, Karate, JUnit) • Hands-on experience in ATDD/TDD methodologies. • Experience working in an Agile team environment and possess positive relationship building, interpersonal and influencing skills • Desire and willingness to learning and strive for continuous improvement • Ability to work in a fast paced, globally dispersed, agile environment COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. SWET

Transaction Processor Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor to work in Covington, KY! This role will start on a 3 months contract with opportunities for extension Pay Rate: 22/hr Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. The Role Do you enjoy problem solving and working in a fast-paced office environment? Join us in Inbound Operations where you will work in a business unit supporting a broad range of activities such as retrieval of historical customer data and paper/electronic correspondence for customer requests. You will work with Internal Business partners to provide electronic or physical documentation to support outgoing correspondence and customer research needs. The role also supports management and retrieval of archived documents for the firm. In this role, you will: <ul> <li> Complete correspondence processing requests by printing, retrieving, updating, reviewing and mailing of letters, forms, image copies and/or original documents to enable completion of applicable customer transactions. </li> <li> Complete extensive research to locate and respond to historical customer document retrieval requests using various mainframe systems, databases, and other storage mediums, to efficiently and accurately process business partner requests. </li> </ul> Your role impacts several internal and external business partners as well as customers and clients of Fidelity Investments. This role is key to the success of our end-to-end process! The Expertise and Skills You Bring <ul> <li> High school diploma or equivalent </li> <li> 2 years of transaction processing experience within a professional, fast paced, corporate environment. </li> <li> Work experience in a risk-controlled environment. </li> <li> You have excellent communication skills </li> <li> Your ability to work independently or on a team on specific tasks </li> <li> Your high attention to detail </li> <li> Your ability to work effectively with computer desktop applications </li> <li> Your ability to effectively multi-task </li> <li> You are flexible for business needs and highly adaptive to change </li> <li> You have a positive demeanor and ‘can do’ approach to challenges </li> <li> You possess the ability to learn and apply knowledge to make effective processing decisions </li> </ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Transaction Processor

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.As a To-Go Roadie your responsibilities would include:<ul><li>Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order</li><li>Uses proper phone etiquette when answering calls and taking orders</li><li>Knowledgeable of menu to accurately take and place orders</li><li>Demonstrates strong organization and accuracy when packaging orders</li><li>Works collaboratively with Back of House staff to complete orders</li><li>Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order</li><li>Understands our online and mobile app ordering systems</li><li>Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions</li><li>Practices proper safety and sanitation procedures</li><li>Exhibits teamwork at all times</li></ul>If you think you would be a legendary To-Go Roadie, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

25 Jobs in Kenton County