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<h3>Job Description:</h3>Are you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and behaviors, transactional history, call transcripts, digital activity, business financials) in to one cohesive story? Are you ready to drive experimentation &amp; strategic insights to optimize every aspect of the customer’s experience?If yes, we want you to join our forward-thinking team and make a real-world difference for Fidelity’s 40 million individual investors.<h3>The Team</h3>We are looking for an analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. As an indispensable member of CKSI (Customer Knowledge &amp; Strategic Insights), you'll be embedded in a business unit and will work with an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, data science, marketing, product development etc., to optimize and personalize the Fidelity experience. This is an individual contributor role.<h3>The Skills You Bring</h3><ul><li>Ability to translate a business need or question into a hypothesis that can be validated via experimentation or data analysis.</li><li>Ability to use data to tell a story of customer experience, highlighting both successes and friction points to inform future initiatives and strategies.</li><li>Delivering insights from data to a broad audience in a simple, clear, and actionable way.</li><li>A cross-functional collaborator who can work across a team with diverse skills and abilities and find success for Fidelity and our customers.</li><li>Demonstrating a mix of analytical skills, you always focus on business use cases and customer needs.</li><li>Natural intellectual curiosity, initiative, and love for learning new skills and capabilities.</li></ul><h3>The Expertise We’re Looking For</h3><ul><li>5+ years of experience generating analytical insights to drive business actions, including experience with a range of analytical tools and programming languages such as SQL, Python, R, etc.</li><li>Experience in designing and developing dashboards &amp; reports by using Tableau, Power BI, Qlik etc.</li><li>Experience using and querying big data technologies such as Snowflake, Athena, etc.</li><li>Experience with digital analytics using tools such as Adobe analytics is a plus</li><li>Bachelor’s degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance. MBA or MS degree a plus</li></ul><h3>The Value You Deliver</h3><ul><li>Continuously improving data analytics and insights capabilities and spreading that knowledge and expertise throughout the organization</li><li>Delivering data-driven and actionable insights to enable objective, informed business, and product decisions</li></ul><h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Advanced Data Analytics and Insights

<h3>Job Description:</h3>Director, UX Research The RoleAs a member of the User Experience Research Team, you will contribute to Fidelity’s future growth by understanding people and their needs. You will partner with product teams across many areas of the business to dig into complex, ambiguous, human-centered problems. Your research will inform and inspire our business and design leaders to improve current offerings and develop new products that help people achieve their financial goals. You will plan and conduct various types of qualitative and quantitative customer research, identify problems from the user’s point of view, develop insights and opportunity areas, and test new ideas for product-market fit. This role requires an experienced individual with proven track record to impact user outcomes and business strategy who will immerse themselves in multiple product areas to identify opportunities for alignment and drive projects to completion independently!ResponsibilitiesAs a UX Research Director, you will:Have responsibility for a domain or focus area within Fidelity’s business in which you identify and prioritize the research that will most effectively drive user and business outcomes<ul><li>Engage daily with Product, Design, and Content stakeholders, including senior leaders, to understand priorities and key initiatives</li><li>Proactively identify research opportunities and lead the development and execution of research roadmaps that align with business priorities and deliver actionable insights</li><li>Scope qualitative and quantitative research studies with stakeholders to define objectives, research questions, constraints, and most efficient/effective approach</li><li>Share insights &amp; recommendations with stakeholders, ensuring that recommendations influence product strategy and design decisions and improve business and user outcomes</li><li>Advocate for users while balancing an understanding of business objectives, shaping the outcome of initiatives that have measurable impact</li><li>Contribute to the UX Research community by participating in initiatives that improve our practices and processes and mentoring junior researchers</li></ul>Your Expertise &amp; Skills<ul><li>10+ years of proven experience conducting/leading Design Research/User Experience Research efforts. Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred</li><li>Proven ability to design and execute qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design 3. Ability to understand customer needs data and work with product teams to apply it to experiences</li><li> Expert written and verbal communication skills, with ability to rapidly analyze research data and share insights and recommendations succinctly, with a strong point of view and actionable takeaways.</li><li>Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs</li><li>Ability to shift in a complex environment</li><li>Ability to tie research insights and recommendations to business needs and customer problems</li><li>Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes</li><li>Familiarity with analytics and in-market experimentation preferred</li><li>Business expertise: ability to understand business drivers and provide research</li><li>Ability to challenge traditional assumptions about UX Design and Research – seeking out, inventing, testing and sharing new directions and technologies</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamFidelity follows standard product-development frameworks that put user needs at the center of all that we do. You’ll be part of a 70-person Research &amp; Product Design Strategy community that identifies users’ unmet needs and guides Fidelity to build useful and usable digital products. Fidelity’s UXR leadership team is committed to coaching and advancing associates’ careers. UX Research is supported by a Research Ops team that manages recruitment, procurement, and project tracking.The base salary range for this position is $126,000-$212,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

UX Research Director

POSITION: &nbsp;Marketing and Library Relations StrategistLOCATION: &nbsp;Providence, Rhode IslandABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Hybrid work policy and excellent work-life balance</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and Dental coverage with Employer cost share&nbsp;</li><li>Voluntary Vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Paid time off starting at 21 days/ year</li><li>$500 Computing benefit to be used for set up of home office (for applicable roles)</li><li>Tuition Reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Marketing &amp; Library Relations Strategist, will execute the vision and strategy for the AMS ‘s wide-ranging portfolio of publishing products, including books, e-books, journals, MathSciNet, and electronic products. This position is also responsible for developing, writing and coordinating promotions of AMS products via all available venues.ESSENTIAL FUNCTIONS:<ul><li>Execute targeted promotions to the library market with focus on eBook collections, Journals, and databases&nbsp;</li><li>Manage relations with librarians directly, as a supporting member of the Physics-Astronomy-Mathematics Division of the Special Library Association, and through our relationships with Consortia</li><li>Manage the Librarian Newsletter and other key communication channels&nbsp;</li><li>Coordinate renewal/retention/cross-selling campaigns with Customer Service and agents</li><li>Journal author/editor/reviewer relations – develop campaigns to promote our journal content</li><li>Collaborate across departments. &nbsp;Participate in several collaborative groups that have representatives from many different departments in order to provide a cohesive marketing and promotion of AMS products</li><li>Influence product or site design, ensuring that AMS products are represented within relevant channels and customer communities</li><li>Engage social marketing techniques to drive usage and sales&nbsp;</li><li>Plan, coordinate and implement promotion/marketing plans for current and future AMS products including assessment of those efforts</li><li>Responsible for marketing and promotion of AMS presence at exhibits and conferences</li><li>Assist with budgeting for marketing and promotional efforts</li><li>Some professional travel required.</li><li>Perform other or similar related duties as requested or assigned</li></ul>INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>The MLRS will work closely with internal staff at all levels in addition to communicating with external members of the marketing and publishing communities in order to identify marketing and promotional opportunities.</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None</li></ul>QUALIFICATIONS:&nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Bachelor’s degree&nbsp;</li><li>Minimum 2 years of experience in marketing and publishing required, experience marketing to libraries strongly preferred</li><li>Experience with non-profit, academic/professional society publishing preferred</li><li>Strong understanding of marketing and branding strategies and execution</li><li>Eye for effective design aesthetic and strong writing skills</li><li>Excellent project management skills, including work prioritization, planning, and task delegation</li><li>Talented at handling competing priorities under pressure</li></ul>ATTRIBUTES AND COMPETENCIES:&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Demonstrates understanding of organization’s mission, structure, culture, and constituencies</li><li>Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices</li></ul>WORK ENVIRONMENT/CONDITIONS:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment, climate-controlled, minimal noise</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 10 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems</li><li>Some travel required</li></ul>Affirmative Action/EEO StatementThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.Other duties disclaimer:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is not intended as an employment contract.

American Mathematical Society

Marketing & Library Relations Strategist

<h3>Job Description:</h3>The Role You’ll lead initiatives that are fundamental to growing Fidelity’s share of the vast and diverse self-directed investor market. You’ll become an expert in key customer markets by analyzing customer data, research and competitive intelligence; drive business growth through strategies that both meet the market needs of today and tomorrow; and execute short- and long-term plays in partnership with design, product, marketing, compliance, technology, digital and live channels. The Expertise and Skills You Bring You possess a strong passion for product development, innovation and strategic storytelling. You thrive in white or gray space and take initiative to figure it out and bring others along. You have a track record of mobilizing people from various teams toward a common objective through facilitative leadership, iterative thinking, and a collaborative workstyle. You have broad business knowledge of Fidelity’s diverse offerings for retail investors and the markets we serve; but you also think beyond traditional financial services and apply best digital product thinking to our work. Additionally: <ul><li>Experience driving customer analysis and research through hypothesis driven critical thinking</li><li>Experience leading end-to-end experiments from hypothesis through design / develop through measurement </li><li>Strong communication skills that help align partners and stakeholders and inspire confidence </li><li>Investment strategy knowledge / relevant certifications a plus </li></ul><h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The Team Self-Directed Investing team is part of Fidelity’s Brokerage business. We partner with smart, creative people across the organization to understand our customers, their needs, and how we can better meet the needs of today and tomorrow. We have a relentless commitment to helping our customers build confidence in investing – regardless of their affluence, skill or appetite. <h3>Certifications:</h3><h3>Category:</h3>Business StrategyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Business Strategy Director, Self-Directed Investing

<h3>Job Description:</h3>You are a problem solver with a passion for data analysis and have the ability to understand complex end to end data flows across various data sources &amp; API’s. You enjoy critical thinking and hands-on work. You should have the ability to go through multiple data sources and data &amp; API methodologies to understand the data and communicate the findings with driven recommendations. The Expertise and Skills You Bring <ul><li>8+ years of data analysis experience with the ability to multi-task and prioritize for efficiency and business need. </li></ul><ul><li>Experience with tools such as Snowflake, Tableau, PowerBI, Splunk, Excel and Jira. </li></ul><ul><li>Proficiency in query and programming languages such as SQL and Python. </li></ul><ul><li>Outstanding analytical skills, with the ability to analyze current business and technical processes, triage issues, find opportunities for efficiency and improve applications and tools based on insights, solutions, and requirements. </li></ul><ul><li>Ability to work with ambiguity and uncertainty, with technologies you may have never worked with previously and gather the data and information to get to the root of an issue to resolve. </li></ul><ul><li>Ability to assess end to end data process and analyze opportunities for process enhancements &amp; modernization. </li></ul><ul><li>Understanding of systems engineering and ability to translate engineering requirements to analytical use cases. </li></ul><ul><li>Successfully translate business needs into data requirements for developers. </li></ul><ul><li>Ability to identify application and data issues, enhancements, and requests by researching the problem and engaging the engineering team when required. </li></ul><ul><li>Thinks strategically about the end-to-end process and how platform updates releases may impact the team and the business. </li></ul><ul><li>Experience in large scale data platforms and projects with multiple streams of work, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners to ensure turning points are met. </li></ul><ul><li>Experience in cybersecurity data is preferred but not essential. </li></ul><ul><li>Collaborative partner who values commitment to team and owning the outcome. </li></ul>The Team Enterprise Cybersecurity (ECS) sets Fidelity’s strategy, policy, and standards for the security of and operations in cyberspace. We focus on threat reduction, vulnerability reduction, deterrence, international engagement, incident response, resiliency, and recovery policies and activities. This role is in the Detect and Respond organization. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal  Network Data Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Data Systems Analyst in Smithfield, RI; Merrimack, NH; and Jersey City, NJ! A successful systems analyst will be a key member of an agile delivery squad but is also involved in solutioning with our Squad Leads / Product Owners to gather &amp; document business requirements, leading current state analysis of our systems, helping define our technology solution, and partnering with testers in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a product/application. <h3>The Role</h3> The Fidelity Institutional Technology (FIT) group is looking for a highly motivated, self-driven systems analyst to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s Institutional Client Platforms and Products in the rapidly growing and evolving Wealth Management space. The focus of this position will involve analysis and support of existing and emerging Managed &amp; Advisory products and tools. The systems analyst will need to collaborate extensively with other squads within the same product area and domain as well as across the enterprise working with a varied set of business and technology partners. They will be a key member of an agile delivery squad and will be actively involved in all aspects of the technical product vision and design. The individual will gain a deep end-to-end understanding of the existing Managed applications and business to assist in developing requirements and design for updated and emerging technology solutions. <h3>The Team</h3> FIT exists to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. The FI Wealth Management Domain sits within FIT. The Managed &amp; Advisory Solutions team that works with the broader Wealth Management Domain team has a focus on creating &amp; supporting the products that enable managed product distribution (both on and off platform). In this role, you’ll work in Fidelity Institutional (FI) to provide systems analysis support on the fast-paced Managed &amp; Advisory Solutions team. You’ll make a large impact on the organization by helping solve for and drive solutions to complex and important business problems for our clients. <h3>The Value You Deliver</h3> <ul> <li>Leading and contributing to new product technical visioning and high-quality solutions </li><li>Understanding and working towards scalable technical solutions </li><li>Examination and analysis of existing IT systems and business models to identify requirements, impacts and dependencies </li><li>Assistance in defining scope and work sequencing based on analysis of requirements of new and existing systems </li><li>Writing user stories which include concise and clear system requirements that will be used to implement any of the following: API creation/updates, new data stores/updates to existing data stores and user interfaces, UI design/enhancement </li><li>Producing use case documents and functional solutions to achieve project goals </li><li>Developing subject matter expertise for the product area and broader domain </li><li>Participation in the development and review of test plans, including end-to-end strategies </li><li>Participation in and leading various initiatives in support of evolving and growing the Technical Chapter and Chapter Area </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>8-10+ years of Systems and Data Analysis experience within the IT field, financial services preferred </li><li>Experience in data analysis, data modelling and hands on experience in Oracle/Postgres/other relational databases. </li><li>Knowledge of API Development &amp; Testing, AWS (Cloud) Implementation, Data Design is required and UI Design and Workflow/Process Automation is strongly preferred </li><li>Experience in Snowflake data warehousing and analytics preferred </li><li>Experience in designing, managing, and troubleshooting batch processing systems for large-scale data workflows across cloud-based and on-prem environments. </li><li>Experience with systems development methodologies and formal documentation processes, Agile/Scrum/Kanban experience is required </li><li>Bachelor’s degree required. Technology-related field preferred </li><li>You have strong analytical, facilitation, and communication skills. </li><li>Ability to work in a highly-matrixed environment, involving multiple partners, technical groups, COEs, squads, product areas and domains </li><li>Experience working in an environment with multiple applications and integrations </li><li>Demonstrated ability to work across cross functional teams </li><li>You are a technical problem solver, who can work in a demanding, fast-paced environment, engaging, collaborating and supporting capabilities across-product areas and domains </li><li>Proactive, with a strong desire to learn and become a contributor to a highly functioning team. </li><li>Proven understanding of the financial services industry, attained through training and application experience. </li><li>Excellent interpersonal skills including negotiation, communication, leadership and influence. </li><li>Adaptable and agile, can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in a high-pressure environment </li><li>Can navigate the organization &amp; build strong networks in order to successfully accomplish your work. </li><li>Can successfully multi-task across a variety of tasks and responsibilities. </li><li>Can effectively take the lead on managing/resolving issues in a timely manner. </li><li>Proactive, detail-oriented, team player who understands how systems applications can provide solutions to business problems and objectives. </li></ul> Please see the below pay rate range for the work location of Rhode Island and New Jersey only: $55.00-$88.84 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Principal Data Systems Analyst

<h3>Job Description:</h3>The Role This role will be part of a team accountable for assisting management with developing and implementing controls related to new products, operational processes, and regulatory requirements. The team will lead targeted assessments and be prepared to make decisions on the design and/or effectiveness of the related control environment. There will be a strong focus on Alternative Products (e.g., digital assets, credit alternatives, private equity, real assets). Additional responsibilities include assisting the leadership team with the development of executive presentations and producing project status reports. To successfully execute these responsibilities, the ideal candidate will possess strong controls-building skills and will have a fundamental understanding of the unique challenges related to Alternative Investment strategies.The role will work closely with business partners specifically to assess areas of risk and support the department’s goals. The role requires the ability to work effectively with management, strong interpersonal and analytical skills, as well as the ability to prioritize and manage work to completion. The individual will be required to manage multiple projects and deliver high-quality work. The Expertise You Bring • Bachelor’s degree required, advanced degree preferred • 8-12 years’ experience in financial services or consulting • Project management experience • In depth knowledge of operational risk management and controls development • Knowledge of alternative product requirements and operations• Knowledge of key regulations (Investment Adviser's Act, Sarbanes-Oxley) The Skills You Bring • A self-starter skilled at operating autonomously to achieve results in a dynamic environment • Superb verbal and written communications skills • Must thrive in a dynamic and fluid organization where priorities shift to respond to business needs • Outstanding relationship management and facilitation skills; customer service orientation • Strong collaborator; able to develop and maintain effective working relationships • Ability to partner with and influence others across the organization to assist management in achieving objectives • Ability to build executive level presentations / visualizationsAsset Management Risk provides direction to management and business units in proactively identifying and monitoring risks in order to protect the interests of the firm. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant risk events and helping management develop and improve their controls and processes. The TeamAsset Management Risk provides direction to management and business units in proactively identifying and monitoring risks in order to protect the interests of the firm. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant risk events and helping management develop and improve their controls and processes. Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Asset Management Risk Operations

<h3>Job Description:</h3>The RoleAre you passionate about using your analytical skills to uncover insights that drive business strategy and success? If yes, we want you to join our upbeat and hardworking team, empowering digital customer experience and product development business partners with strategic insights to enable objective, data-driven decisions. The actionable insights you deliver will inform Fidelity’s digital initiatives and strategy and make a real-world difference for Fidelity’s 40 million individual investors.The Expertise and Skills You Bring<ul><li>3+ years of experience analyzing data, developing reporting capabilities, and delivering insights to inform business decisions</li><li>An analytical mindset with a range of business analysis, data analysis, and technical skills to generate a deep understanding of our customers’ digital interactions</li><li>Proficiency with digital analytics tools (e.g., Adobe Analytics) and database querying (e.g., SQL, Snowflake) to synthesize data from disparate sources</li><li>Experience in designing and developing data visualizations and dashboards (e.g., Tableau)</li><li>Natural intellectual curiosity and initiative for learning new skills and capabilities</li><li>Bachelor’s degree required. MBA or an MS degree in a quantitative / technical field such as Business or Data Analytics, Economics, Statistics a plus</li></ul>The TeamWe are looking for an accomplished, collaborative, and creative analytics professional to join the Advanced Analytics and Customer Insights team, supporting Fidelity’s Digital Channels. Your subject matter expertise in analytics will play a critical role in optimizing a personalized digital experience for Fidelity’s clients.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Manager, Advanced Data Analytics and Insights

<h3>Job Description:</h3>Please Note: We are unable to consider visa sponsorship for this role.As a Senior Manager, Owned Marketing, you will be responsible for development of Owned Channel strategy, recommendations and implementation, including decisioning which combination of owned channels and messages are most appropriate for the target audience and strategic communication objectives. Owned channels include email, web &amp; mobile messaging, landing page, and representative communications). You will be aligned to product area(s) and will use customer insights, channel best practices and test and learn results to improve our communications and deliver a more robust experience that drives business results and enables a flawless customer experience. You will be a member of a team responsible for coordinating and supporting marketing campaigns and Owned Channel initiatives.This requires a self-starter with attention to detail as well as strong collaboration, communication, and problem-solving skills. The ideal candidate will have prior marketing communications and/or agency experience as well as a background working within the financial services category.The Channel Expertise We’re Looking For<ul><li>Bachelor’s Degree</li><li>Agency experience a plus</li><li>Experience with Agile principles a plus</li><li>Experience working in a fast-paced, highly matrixed environment with multiple priorities, ability to meet deadlines and manage risks</li><li>Understanding of email marketing, customer journey mapping, and how email interacts with other channels to improve customer engagement.</li><li>Experience leading owned campaigns, including being a champion of standard processes, defining the targeting and test plan strategy, coordinating with execution partners, and pulling results from dashboards to determine campaign effectiveness.</li><li>Ability to see the 'storyline' in data and use data to make strategic recommendations and drive a channel learning agenda</li><li>Demonstrated ability to confidently interact with and influence leaders and peers</li><li>Diligent problem solver who provides clear direction and maintains clear communication with others about the work and results</li><li>Passion for being customer focused</li><li>Demonstrated innovative thinking and smart risk taking</li></ul>Qualifications<ul><li>Bachelors or equivalent with 8+ years of experience or Masters with 6+ years of experience in marketing, advertising and/or marketing communications.</li><li>Experience working with data &amp; analytics teams and technology teams to build and launch new capabilities to test and deploy communications</li><li>Excellent PowerPoint, Excel, Outlook, Word skills required. Prior experience with JIRA and SalesForce Marketing Cloud a plus.</li><li>Knowledge of Financial Service Industry and our Products and Services preferred</li><li>Ability to thrive in a fast-paced environment and are easily adaptable to change</li><li>Business/Technical Knowledge: Applies advanced knowledge of concepts, theories, and practices of professional/technical discipline.</li><li>Business Contribution/Impact: Leads projects/work activities with functional/divisional impact.</li><li>Problem Solving: Solves a variety of problems, typically of complex scope with minimal reference to established policies and procedures.</li><li>Analysis: Provides complex analysis and advice to division/functional management.</li><li>Decision Making/Autonomy: Makes decisions based on theory or concepts when solving problems of highly complex or technical nature.</li><li>Leadership: Provides leadership and general direction to work/project/process team. Identifies capabilities required within team and develops plan to reduce gaps.</li><li>Interpersonal Contact: Is involved in matters which involves the exchange of non-routine information. Requires the use of common courtesy, tact, and discretion to maintain cooperative associations. May involve the use of technical language.</li></ul>The Purpose of Your RoleDrive Owned marketing initiatives for the Fidelity Wealth Management marketing acquisition and migration team. These initiatives will include content, promotional, and service communications across owned channels. As a member of the Channel Marketing team, they will inform channel strategy and implement owned channels while staying focused on customer experience, channel best practices, efficiency, quality and driving business results.The Skills You Bring<ul><li>Proven experience implementing Owned marketing campaigns– with specific emphasis on email, .com, targeting onsite messages, and mobile.</li><li>Outstanding project/program management, and problem-solving capabilities, with the ability to handle multiple initiatives at once</li><li>Ability to successfully handle challenges and build trust in every interaction</li><li>Resourceful, self-sufficient, effective problem solver and troubleshooter even in the face of ambiguity.</li><li>Ability to challenge the norm and drive innovation</li><li>Energized about working collaboratively with an appreciation for the value of diverse opinions and different skills</li><li>Understand and appreciate the impact of data and an ability to pull, analyze, interpret and apply it effectively</li><li>Excellent written and verbal communication skills and ability to communicate clearly and concisely</li><li>Shown dedication to cross-functional collaboration in agile, client-centric, fast paced environment</li></ul>The Value You DeliverThe Senior Manager works closely with the cross-functional team to lead and coordinate Owned programs supporting team initiatives. This role is primarily responsible for advocating for the Owned email and 1:1 marketing strategy and the customer experience across the projects you lead, working closely with Communications Strategy, Creative, Paid Channel, Production and Project Management teams.How Your Work Impacts the OrganizationYou will partner with the larger marketing and analytics team to ensure each marketing initiative builds upon the past and continues to drive incremental business outcomes, while delivering high quality experiences for our customers.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Channel Marketing (Owned)

<h3>Job Description:</h3><h3>Is it time to make new investments into your career?</h3>Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.We believe your natural resourcefulness unlocks new opportunities and your communication skill opens participants’ minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>What to expect…</h3>As part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development to career planning and advice.<ul><li>You will connect with our participants to build effective relationships through calling and engaging warm leads. Guide our inactive and active 401(k) participants through all their available options while introducing them to our services.</li><li>You will learn and develop expertise in assisting 401(k) participants with general service needs and withdrawal requests in an inbound capacity, providing timely and accurate support to meet our participants needs.</li><li>As you gain relationship building and industry expertise, you’ll advance to taking consultative inbound calls from 401(k) participants helping them with their retirement and investment needs.</li></ul>You are learning. We provide all the training you need to develop the skills needed to service our participants and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment.You will be supported in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide participants with the best guidance – and to get the results you are striving toward.You are celebrated. Your achievements will be recognized and celebrated as you progress through your career. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.You can explore. You’ll experience variety in your work with dedicated time for development activities that go beyond answering participant calls so you can discover advanced planning roles to further your career.<h3>The Skills You Bring</h3><ul><li>Outstanding client relationship experience as well as an understanding of a sales process, including calling and working with warm leads</li><li>Knowledge or experience in sales or the consultative relationship process</li><li>Demonstrate accountability and a goal-oriented mindset </li><li>Natural and demonstrated success in asking deeper questions to fully understand the client’s situation </li><li>Ability and flexibility to work in a “hybrid” work setting, both at home and in office</li><li>Comfortable with technology and ability to navigate multiple systems simultaneously</li><li>Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire</li></ul><h3>The Value You Deliver</h3><ul><li>Learn book-management skills and effectively handle leads while utilizing tools i.e. Salesforce</li><li>Build rapport and open a conversation with Fidelity participants through profiling and utilizing consultative skills during participant interactions</li><li>Introduce 401(k) participants to business partners to have appropriate Investment Solutions conversations</li><li>Set up targeted appointments while identifying opportunities to address participant needs related to products and services</li></ul><h3>Our Investments in You</h3>Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.youtube.com/watch?v=k3eVjXbsVA4" target="_blank">Benefits at Fidelity Investments (opens in a new tab)</a></li><li>Click here for a local news story about how we are helping our <a href="http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article69488977.html" target="_blank">employee’s payback their student loan debt (opens in a new tab)</a></li></ul>Required Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service, SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

96 Jobs in Killingly, CT, USA