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Welcome to Whataburger Careers!Job Description Summary This position assists the Accounting department in conducting general research and data analysis for vital Whataburger business practices. Generates reports, reviews invoices, and communicates with other team members to support the planning processes; assists in analyzing “best practices” and assisting with run the business projects and initiatives.Responsibilities: <ul><li>Assists in running reports, conducting general research, completing process maps, and providing data analysis for key financial information used to improve efficiencies.</li><li>Acts on work plans and contributes to the successful completion of routine, ad hoc, analyses and projects.</li><li>Collaborates towards the preparation of monthly work-in-progress reports, coordinating edits/approvals from key individuals.</li><li>Supports accounting team during monthly and annual financial close including journal entry preparation.</li><li>Identifies problems while conducting analysis, and escalates recommendations for solutions for assigned project to improve services.</li><li>Assists with requests related to quarterly and annual audits. Participates as an active team player that willingly provides support to other team members.</li><li>Provides input on specific technical work activities, issues or projects identifying problems and recommending solutions to assigned daily work and for assigned projects.</li><li>Responsible for relaying communication with other team members in an efficient and professional manner.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent required</li><li>Currently enrolled in College with a minimum of 15 undergraduate credits completed</li></ul>Experience:<ul><li>3+ months experience with Finance or Accounting principles preferred (or coursework in lieu)</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Demonstrated ability to communicate and maintain effective working relationships</li><li>Demonstrated ability to work in a team environment</li><li>Proficiency in data entry and MS Office Word, Excel, Outlook and PowerPoint preferred</li><li>Elementary knowledge of practices and procedures in a particular field of specialization in the execution of assigned duties and responsibilities</li><li>Elementary understanding of departmental structure and policies</li><li>Basic professional knowledge and fundamental concepts, practices and procedures of a particular field of specialization in the execution of assigned duties and responsibilities</li><li>Elementary understanding of departmental structure and policies with an elementary understanding of the cross functional structure and policies of Whataburger Restaurants LLC</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Accounting Intern

Welcome to Whataburger Careers!The New Unit Construction Manager is responsible for coordinating and monitoring procedures to expeditiously complete construction of new Whataburger units. They are responsible for leading a cross-functional team, ensuring that project goals and objectives are met on time, within budget, and according to compliance standards.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>Paid Corporate Holidays</li><li>Company Vehicle, Based on Position</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities: <ul><li>Works collaboratively with architects, engineers, contractors, and other stakeholders to ensure project requirements are met.&nbsp;</li><li>Maintains relationships and sources outside consultants, brokers, and suppliers to coordinate construction activities.&nbsp;</li><li>Develops and tracks project budgets. &nbsp;</li><li>Facilitates execution of Development Plans by coordinating key project schedules, budget, and resource allocation plans.&nbsp;</li><li>Identifies issues that might impede construction of new units and expedites their resolution.&nbsp;</li><li>Ensure regulatory compliance and adherence to safety standards.&nbsp;</li><li>Organizes, maintains, and updates site files. &nbsp;</li><li>Communicates and implements corporate policies regarding new unit construction.</li></ul>Key Skills:<ul><li>Vendor Management&nbsp;</li><li>Budgeting&nbsp;</li><li>Project Management&nbsp;</li><li>Construction Management&nbsp;</li><li>Architectural Compliance&nbsp; </li></ul>Preferred:<ul><li>Bachelor’s degree in civil engineering or equivalent work experience.&nbsp;</li><li>BTEC Subsidiary/Extended Diploma in Construction &amp; the Built Environment/ Advanced Level 3 Apprenticeship in Construction Contracting Operations.&nbsp;</li><li>Certified Construction Manager (CCM).</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Manager, New Unit Construction Project

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 911 10Th St Floresville TX 78114-1851

Restaurant  Porter - Unit 952

Job Description and RequirementsThe Internal Audit Data Analyst will serve as the subject matter expert for the Audit Management Solution (AMS) as well as computer assisted audit techniques (CAATs). The Analyst will incorporate advanced data analytics procedures into audit engagements to automate recurring procedures and identify unusual relationships across large data sets, recommend automated enhancements to internal controls to ensure credit union compliance with all applicable rules and guidelines as well as improve the effectiveness and efficiency of risk management, control, and governance processes. In addition, the Internal Audit Data Analyst will perform duties in a manner which enhances the image and promotes the growth of the Credit Union and department.Essential Functions and Responsibilities:<ul><li>Perform basic administration tasks for the AMS and maintain strong Excel skills, as well as foundational knowledge of other CAATs such as Datawatch, Power BI, Power Query, Python and/or Structured Query Language (SQL); identify and continuously implement opportunities to incorporate software into audit procedures to improve efficiencies and effectiveness.</li><li>Utilize available resources to research, learn, and ultimately apply software features not previously utilized to maximize system functionality. &nbsp;</li><li>Identify and continuously implement opportunities to incorporate software into audit procedures to improve efficiencies and effectiveness. &nbsp;</li><li>Build basic scripts and data visuals, as well as display proficiency in Microsoft Excel including formulas, subtotals, data validation rules, text to columns, advanced pivot tables, and macros to create continuous auditing reports and automate recurring audit procedures to assist audit leadership in meeting the overall audit plan.&nbsp;</li><li>Conduct data analytics engagements and internal audits in accordance with IIA Global Internal Audit Standards and established department procedures and guidelines.</li><li>Review user access requests using least privilege principles and segregation of duties concepts. &nbsp;</li><li>Train and assist staff auditors on utilizing data analytics to identify unusual relationships across entire population sets, select random samples, and understand existing scripts. &nbsp;</li><li>Create detailed written user manuals as well as provide ongoing training and guidance to the department and business units surrounding audit systems. &nbsp;</li><li>Synthesize complex or diverse information and use intuition and experience to complement data as well as regularly exercise advanced judgment and critical thinking including making informed decisions through independent verification.&nbsp;</li><li>Apply intellectual abilities necessary to probe for answers in an effort to solve problems, develop effective audit procedures, as well as absorb and apply new information to assigned tasks with limited supervisory assistance. &nbsp;</li><li>Display conflict resolution and negotiation skills through appropriate persuasion and genuine empathy. &nbsp;</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>Bachelor's Degree (Accounting, Finance, Technology preferred)</li><li>Minimum of 2 years experience in public accounting, internal audit, accounting, financial analyst, technology, or similar role</li><li>Data analytics skills to utilize CAATs such as, Datawatch, Power BI, Python, Power Automate, Power Apps, Power Query, or Structured Query Language (SQL) to select samples, analyze information, or obtain data directly through a database connection</li><li>Proficiency in utilizing Microsoft Office products and Adobe Professional; including ability to research, learn, and apply features not previously utilized.</li><li>Demonstrate the ability to utilize more complex Microsoft Excel features, such as, complex formulas and advanced pivot tables.</li><li>The Google Data Analytics (GDA),CompTIA Data+, Microsoft Certified Azure Data Scientist Associate (MCDAA), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Data Privacy Solution Engineer (CDPSC), or equivalent certification is required within six months in this role</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status, or other legally protected status.

RBFCU

Internal Audit Data Analyst

Job Description and RequirementsThe Consumer Lending Representative will have the ability to work from home after&nbsp;a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1IKEA-RBFCU Pkwy., Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider to hard wire a connection to (Ethernet cable provided).</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment.</li></ul>Bilingual in Spanish and English?Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.&nbsp; As a Consumer Lending Representative, you will be the dedicated professional assisting members and prospective members who are seeking consumer loans through primarily inbound channels (phone and video chat).&nbsp; You’ll provide exceptional service while you process and finalize a variety of consumer loans, and you’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your initiative and learn and grow with our Path to Promotion and award-winning Learning and Development program.&nbsp; If you have a passion for helping others, a career with RBFCU may be just for you. Essential Functions and Responsibilities:<ul><li>Fulfill member and prospective member loan applications and inquiries and finalize/fund various types of consumer lending loans.</li><li>Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate.</li><li>Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU.</li><li>Process paperwork, and collect fees required to complete title work.</li><li>Inform members of loan decisions and provide information for ancillary loan products.</li><li>Maintain current working knowledge of RBFCU policies and procedures and regulatory laws.</li><li>Include appropriate people in decision-making process and make timely and informed decisions.</li><li>Accept responsibility, follow through on commitment, and react well under pressure.</li><li>Strive to meet or exceed department standards.</li><li>All other duties as assigned (Note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>A minimum of 9 months financial institution experience or 2 years customer service experience</li><li>Must be proficient in utilizing PC, software, Microsoft applications, and other office equipment (type 25 words per minute and 10 key by touch)</li><li>Possess excellent organizational, time management, and interpersonal skills</li><li>Ability and desire to work well in a team environment and develop strong working relationships with external parties</li><li>Must be able to work a flexible Monday-Saturday schedule (Hours of operation:&nbsp; Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.)</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Contact Center Representative: Consumer Lending

Start a fulfilling career as a Warehouse Selector! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment that offers opportunities for advancement with industry-leading benefits. Benefits you can count on: <ul><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Selector: <ul><li>Select product and load trucks, moving product between the loading dock and the warehouse and moving product within the warehouse. </li><li>May work in various areas of the warehouse such as Dry, Refrigerated, Perishables, Freezer, and others. </li><li>McLane provides freezer suits, hats, and gloves to you. </li><li>Review documents and record information; verify quantity, identity, availability, and condition of product. </li><li>Drive and operate a reach truck and pallet jack to select, pull, sort, and stack product within the warehouse and dock. </li><li>Hand-stack product on occasion when items are off balance or in the wrong location. </li><li>Shrink-wrap and label outgoing orders and remove shrink wrap from incoming orders. </li><li>Clean work area. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age. </li><li>Able to perform accurate visual inspections and repeatedly lift to 50 pounds or more. </li><li>At least 1 year of distribution warehouse experience, including operation of reach truck, pallet jack, and forklift is preferred, but not required. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized </li><li>Problem solver </li><li>Teamwork oriented </li><li>Safety conscious </li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Order Selector

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Leon Valley branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.The Leon Valley is located at: 6700 Bandera Rd., Leon Valley, TX 78238.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Leon Valley Branch Member Service Representative - Full Time

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Business Analyst&nbsp;to join our amazing IT Business Analyst team!&nbsp;The IT Business Analyst&nbsp;will have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.</li></ul> The IT Business Analyst will work closely with business product owners to determine business needs and provide sound recommendations by assessing current business processes and practices. They also collaborate with internal and external technical teams to evaluate feasibility of the recommended solution and document project scope, specifications, and high-level design. In some instances, BA engages with business unit to write and submit a business case. &nbsp;Adheres to established guidelines and documented business best practices, working under the immediate supervision of the IT Application Support Manager to ensure that all solutions align with defined strategic business objectives.Essential Functions and Responsibilities:<ul><li>Lead scope and requirements gathering sessions with business product owners, SME's, end-users, IT colleagues, vendors and management as necessary to analyze process gaps and ensure business requirements and specifications are met and documented</li><li>Serve as a subject matter expert for one or more assigned business units. &nbsp;Provide guidance, analysis and process expertise as necessary</li><li>Participate in design review meetings to ensure design will result in robust, secure and reliable applications in alignment with organizational initiatives</li><li>Research escalated user incidents and provide resolution within the specified Service Level agreement.</li><li>Develop project test documentation and execute test cases validating system changes including but not limited to approved product configuration, user permissions, and system processing variables to ensure project delivers the value the business needs and expects</li><li>Actively participate in planning and conducting User Acceptance Testing with the business unit</li><li>Maintain required documentation of project approvals and implementations</li><li>Apply fully tested and approved changes to core production environment</li><li>Independently manage small to medium scale projects and collaborate with project management by providing time estimates of project tasks assigned, reporting any changes to the manager for large scale and enterprise projects</li><li>Maintain relationships with core processing vendor and support teams, to include monitoring vendor communications for information regarding upcoming system releases, updates, and fixes, and communicate these opportunities to the appropriate business units</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or GED with 5 years' relevant experience.</li><li>Minimum of 1 year experience in a Systems Analyst / Business Lead / Application Support role.</li><li>Minimum of 2 years experience with Banking / Credit Union Software Applications.</li><li>Minimum of 3 years experience in an area of business specialty relevant to Financial Institution operations, such as Lending, Finance, Audit, Member Service, etc. Alternatively, an appropriate combination of education and experience in an IT or Business related field.</li><li>Strong analytical &amp; problem solving skills, able to break down complex problems quickly Able to meet and set deadlines with changing priorities</li><li>Strong communication &amp; presentation skills, able to communicate clearly and concisely, both orally and in writing</li><li>Basic understanding of Software Development Life Cycle</li><li>Proficient using the Microsoft products such as Word, Paint, Excel, MS Project, Visio, etc.</li></ul>Preferred:<ul><li>Associates Degree in Business or Information Systems</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

IT Business Analyst (Must Reside in Texas)

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Business Analyst II&nbsp;to join our amazing IT Business Analyst team!&nbsp;The IT Business Analyst II&nbsp;will have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.</li></ul> The IT Business Analyst will work closely with business product owners to determine business needs and provide sound recommendations by assessing current business processes and practices. They also collaborate with internal and external technical teams to evaluate feasibility of the recommended solution and document project scope, specifications, and high-level design. In some instances, BA engages with business unit to write and submit a business case. &nbsp;Adheres to established guidelines and documented business best practices, working under the immediate supervision of the IT Application Support Manager to ensure that all solutions align with defined strategic business objectives.Essential Functions and Responsibilities:<ul><li>Lead scope and requirements gathering sessions with business product owners, SME's, end-users, IT colleagues, vendors and management as necessary to analyze process gaps and ensure business requirements and specifications are met and documented</li><li>Serve as a subject matter expert for one or more assigned business units. &nbsp;Provide guidance, analysis and process expertise as necessary</li><li>Participate in design review meetings to ensure design will result in robust, secure and reliable applications in alignment with organizational initiatives</li><li>Research escalated user incidents and provide resolution within the specified Service Level agreement</li><li>Develop project test documentation and execute test cases validating system changes including but not limited to approved product configuration, user permissions, and system processing variables to ensure project delivers the value the business needs and expects</li><li>Actively participate in planning and conducting User Acceptance Testing with the business unit</li><li>Maintain required documentation of project approvals and implementations</li><li>Apply fully tested and approved changes to core production environment</li><li>Independently manage small to medium scale projects and collaborate with project management by providing time estimates of project tasks assigned, reporting any changes to the manager for large scale and enterprise projects</li><li>Maintain relationships with core processing vendor and support teams, to include monitoring vendor communications for information regarding upcoming system releases, updates, and fixes, and communicate these opportunities to the appropriate business units</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>Associates Degree in Business or Information Systems</li><li>Minimum of 3 years’ experience in a Systems Analyst / Business role</li><li>Minimum of 3 years’ experience with Banking / Credit Union Software Applications</li><li>Minimum of 2 years’ experience with Fiserv DNA Core Software Platform in a technical capacity</li><li>Minimum of 2 years experience writing SQL queries</li><li>Experience with System Development Life Cycle (SDLC), Project Management and Agile/Scrum methodology is required</li><li>Alternatively, an appropriate combination of education and experience in an IT or Business related field</li><li>Strong analytical &amp; problem solving skills, able to break down complex problems quickly</li><li>Able to meet and set deadlines with changing priorities</li><li>Strong communication &amp; presentation skills, able to communicate clearly and concisely, both orally and in writing</li><li>Proficient knowledge and understanding of relational databases and Structured Query Language</li><li>Proficient using the Microsoft products such as Word, Excel, MS Project, Visio, etc</li><li>Technically proficient with RBFCU Core and Ancillary SystemsProficient using the Microsoft products such as Word, Paint, Excel, MS Project, Visio, etc</li></ul>Preferred:<ul><li>Bachelors Degree in Business or Information Systems</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

IT Business Analyst II (Must Reside in Texas)

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently offering a sign-on bonus for the Collections Specialty Services Team Lead hired on or before March 31, 2026! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, $500 following six months of employment, $1,000 following one year of employment, and $2,000 following two years of employment (applicable taxes and withholdings apply). Note: each of these bonuses is paid only if you remain employed in the Collections department as you reach each of the milestone dates OR designated timeframes.Bilingual in Spanish and English?&nbsp;Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.&nbsp;The Collections Team Lead will have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided)</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment</li></ul>The Collections Specialty Services Team Lead will oversee operations of the Specialty Services group which includes Bankruptcy, Mortgage, Commercial/SBA and Consumer Loan Assistance (CLA) to ensure compliance and accuracy according to applicable procedures and regulatory laws. They will conduct coaching and development sessions with representatives to identify opportunities in product education, member experience, and employee growth. In addition, will assist department management with daily activities, ensuring efficient and effective department operations, oversee internal operating policies and procedures while remaining compliant with applicable laws/regulations and internal policies/procedures. The Collections Specialty Services Team Lead will conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union; as well as coordinate and maintain records and performance reporting on all specialty services functions.Essential Functions and Responsibilities:<ul><li>Maintain an operational and overall process knowledge of Specialty teams to include reporting and trend acknowledgment.</li><li>Maintain overriding authority to supervise and assist employees with member and departmental related escalations or resolutions.</li><li>Coach, develop, oversee, meet on and direct the work of department employees to create a cohesive environment and ensure assigned personnel meet and/or exceed the standards goals within the department for position based off established KPIs.</li><li>Maintain team morale and culture through team and individual recognition, identifying opportunities for promotion, and creating events to support employee’s morale and team cohesion.</li><li>Manages all HR related items from approving and authorizing timecards, assigning training to personnel to ensure all hold expected knowledge, and personnel issues by providing coaching, counseling and/or documentation to maintain accountability of employees.</li><li>Present and communicate challenges and areas of opportunity for successes of internal departments and senior management via in-person presentations and/or virtual meetings.</li><li>Work directly with other internal departments, branches, and vendors to build and maintain strong departmental and branch relationships. Strong communicative and technical skills</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of five years financial institution or customer service experience</li><li>Minimum of three years supervisory experience</li><li>Must have good organizational, communication, and interpersonal skills, along with the ability to multitask and manage time effectively with close attention to detail</li><li>Accept ownership and adapt to needs of department</li><li>Self-initiate and apply logic to problem-solve with few concrete variables</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form</li><li>Ability to deal with problems involving several concrete variables in standardized situations</li><li>Attendance and promptness are pertinent</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Availability to travel for ongoing leadership growth</li><li>Knowledge of all necessary applications needed to over-site team</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

322 Jobs in La Vernia, TX 78121, USA